TalkTalk Outage in Wilmslow, Cheshire East, England

@TalkTalk As usual my WiFi connection is poor. Every time I check it it says poor. Recently rejoined Talk talk. Going to cancel my direct debit. I have had enough of this nonsense. Trying to watch the boxing. Buffering since 7pm. Nearly two years of this poor connection

@TalkTalk good morning, are there problems in the Manchester m20 area? My internet has gone down twice this morning!

@TalkTalk @njb1986 Down in sk3 too 😒

@TalkTalk hi, is there anyone that can check a phone line for landline issues? It sounds terrible and I think the phone line is shut now. Post code B78 2JL

@TalkTalk having issues for a few days with my internet, constantly on and off throughout the day. Rebooting rarely fixes the issue

@TalkTalk my connection status is marginal once again. Trying to watch the football. Had to give up on it. Charging me £34 per month for a marginal or fair connection status 24/7. Awful

@MrYesWeCan Finding her is like trying to get a response from customer services at TalkTalk.

Woken up to unreliable Internet still @TalkTalk what's happening? Why was a charged for an engineer to come out if the issue wasn't even reliably fixed?

@TalkTalk no broadband or phone services for TalkTalk customers in Rainow, Cheshire. Can’t get through to a human on the phone. No phone reception in the village so have to drive to get signal to write this. DM me please!!!

@TalkTalk 4 football matches on today and I can’t watch any because my WiFi is absolutely rubbish. Marginal which means buffering. All Christmas. This is a truly awful reception

@TalkTalk been cut off after being on hold for an hour, the second time this has happened. Trying to spend more@money with you!! Can you help please?

@TalkTalk I am a broadband customer. 1012579385.I am out of contact.I am eager to buy your Black Friday Fibre 35 deal.First 3 months free. I’m ahead of the cut off time. Surely the customer landline should be open for your deadline?

@TalkTalk tv went down late last night. I checked the wires etc, and then it suggested a retune. However all my channels are now gone. I’m left with my subscribed channels

@DavidDavisMP Oh dear how sad never mind I'm sure Dido will get you a good deal with her old mates at TalkTalk.

@TalkTalk landline broken, your website chat says it was aware of the problem 2 weeks ago. Email from yourselves direct me to online community for solution. Dreadful service!

@TalkTalk WHY IS YOUR WIFI SO ****!!!

@TalkTalk no Internet this morning. No answer from customer services on the phone an hour after lines are supposed to open an no follow up to the issues I reported last week. I thought my last provider was bad but you win the prize.

@nasherich I had the same with TalkTalk. I coukd guarantee the issue was their side but they refused to even acknowledge the existence of an issue until I swapped the kit out. So I set my modem's MAC address to appear as their's.

@AyoCaesar not just data breach.. this from Campaign in 2015 "TalkTalk is one of the worst performing ISPs for customer service, receiving more complaints than the industry average, according to Ofcom stats last year".

@TalkTalk any problems with fibre broadband in Stockport SK5? Connection up for a few minutes then dropping. Router restart not solved. Thanks.

@TalkTalk Is there a way to cancel your contract online. Taking ages to eat through. When your agent called back, it dropped and he didn’t call again. #customerexperience Sign up in minutes. Cancellation takes hours.

@TalkTalk Hello. There is a problem sending emails from older android devices. Has TalkTalk recently withdrawn support for older versions of android from the mail server? I am awaiting replys to my DM's sent Tuesday and Wednesday.

@TalkTalk Hi. Can you check issues in my area please. Internet light has been going orange and losing connections on and off for the last two days

@TalkTalk I know that but these are charges because I had no choice but to cancel my contract. Now I am getting all sorts of emails saying I owe £300. There are plenty of emails and still no one has contacted me. I don't believe I should be charged for the result of a faulty box. Thanks.

@CuckooInternet Hi Becca - thank you! Does this apply if Heather is moving - as in, the line you guys will use is different from the one the TalkTalk supply uses? Does she actively need to cancel the TalkTalk account/line if that's the case?

So have had no Internet since December, and @TalkTalk @TalkTalkGroup refusing to help. Been speaking to them every day since, spend 4-5 hours on the phone but no one helps, made numerous complaints and no one gets back to me

@TalkTalk not allowing me to chat to customer service. Telling me my phone got disconnected in 2016???? Have already DM'd

I know you deal with the account closing for an old supplier - does this actually matter? Can you still close the old TalkTalk account even if she can't get into it because TalkTalk entered the wrong email on their system and she doesn't know what it is? Any help appreciated :)

@CuckooInternet hi guys - my friend @Heather_hattie is joining Cuckoo 🎉 but is having issues with TalkTalk, her old supplier - they've entered her email wrong on the change of ownership form so she's locked out of her account and can't verify herself. [see next tweet]

@WhiskyQueen89 You cut down on gas and electricity . They'll eventually put in a PAYG meter , so you won't have any choice . Broadband from TalkTalk . Forget about Council Tax until they take it off your benefits . A struggle but you can do it .