TalkTalk Outage in Macclesfield, Cheshire East, England

@TalkTalk good morning, are there problems in the Manchester m20 area? My internet has gone down twice this morning!

@TalkTalk @njb1986 Down in sk3 too 😒

@MrYesWeCan Finding her is like trying to get a response from customer services at TalkTalk.

Woken up to unreliable Internet still @TalkTalk what's happening? Why was a charged for an engineer to come out if the issue wasn't even reliably fixed?

@TalkTalk no broadband or phone services for TalkTalk customers in Rainow, Cheshire. Can’t get through to a human on the phone. No phone reception in the village so have to drive to get signal to write this. DM me please!!!

@TalkTalk been cut off after being on hold for an hour, the second time this has happened. Trying to spend more@money with you!! Can you help please?

@DavidDavisMP Oh dear how sad never mind I'm sure Dido will get you a good deal with her old mates at TalkTalk.

@TalkTalk landline broken, your website chat says it was aware of the problem 2 weeks ago. Email from yourselves direct me to online community for solution. Dreadful service!

@nasherich I had the same with TalkTalk. I coukd guarantee the issue was their side but they refused to even acknowledge the existence of an issue until I swapped the kit out. So I set my modem's MAC address to appear as their's.

@AyoCaesar not just data breach.. this from Campaign in 2015 "TalkTalk is one of the worst performing ISPs for customer service, receiving more complaints than the industry average, according to Ofcom stats last year".

@TalkTalk any problems with fibre broadband in Stockport SK5? Connection up for a few minutes then dropping. Router restart not solved. Thanks.

@hrhenton @TalkTalk I’m having the same problems in the same area!

@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.

@TalkTalk 16th August I was having issues with not having any TV channels. Today I'm still having these problems. I pay for a service to be told ring this number, a number that doesn't do jack diddly squat! Blaming it on high pressure then retune.

Anyone else on @TalkTalk and having issues with their phone and internet? 🙄 #TalkTalk

@TalkTalk I need a number to speak to someone please. Your online service and call following prompts are shocking. This is a great way to lose custom. Very unhappy!

@Shaun59505769 @ryanyv @TalkTalk Just checked wirh a friend who is with BT and in the M20 area- seems to be a talktalk- specific problem as theirs works.

@TalkTalk @302copenat Hello, I’ve been experiencing internet issues in M20. I am unclear if the service in my area is working. Can you please help- phoning isn’t helping have been on hold with talktalk for a very a long time. Thanks.

@TalkTalk Hello, as others have said, the internet in M20 has gone down, why is this? And is it being fixed?

@TalkTalk was supposed to go live yesterday but router is just flashing Amber. Service status says it can't identify my router or its software version. Tried with ether net cable and micro filter

@TalkTalk hi my internet has been really bad for the past month or so, I’ve been getting around 10Mbps download speed when I normally get 30-40Mbps consistently

@TalkTalk can’t seem to get a technical issue sorted out. Spent 6 hours on line chat on 14/2/21. Then most of the day 15/2/21. Promised a call back on 21/2/21 and still waiting!

@TalkTalk I’m sorry it’s too late. We shouldn’t need to be begging for help on a public forum like this. Customers’ should be answered directly via phone. A lot of frustration and fallout. People just want to feel valued as customers and for you to deliver what you promise.

@Katherine_Wain @TalkTalk shocking! can i help with advise to remedy short term..PM me if you want

@TalkTalk WIFI PROBLEMS IN NOTTINGHAMSHIRE FOR PAST FEW DAYS, get this fixed please

@TalkTalk Promised a service no other provider could offer -Fibre Broadband. Even BT Outreach said it’s not possible. Then a month to get connected, two no-shows for connection, precious holiday days wasted, not even anything listed on my account. Month later still nothing. Cancelled now

@MissMunnipenni @TalkTalk Go on the page where new customer deals are and the chat pops up. They are keen to speak to you when they think you are a newbie but not when they already have your cash coming in

@havalina9 @TalkTalk If you go on the page with the deals as a new customer would the chat pops up and they are keen to speak to you then? If you are already a customer and they have your cash they aren’t interested.

@TalkTalk I’m guessing the TalkTalk service is seriously down half way through this offline conversation YOU disappeared and never came back ..... appalling service

@TalkTalk What is the point after a day? I missed important meetings. I have switched to Virgin so I don't know if there problem is still there. I will find out when I switch back. But remember this was extremely poor service .. spent nearly 45 minutes on chat and being disconnected