TalkTalk Outage in Edinburgh, Scotland

@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay

@RumpleFugs That's wild, I'm with TalkTalk and pay £24 for 70mbs. £300 to cancel is rough as ****.

@TalkTalk no internet in Dunfermline, what’s the problem

@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪

@TalkTalk Its not even that - its that you dont even make it easy for people to get in touch. And use probably the worst delivery company on earth. Then respond with lame platitudes. Please DM me a person I can write to personally.

@TalkTalk get your act together and get your customer service sorted. 5 days trying to pay a final bill after I have left and now can't access any services to do so! Much more fun charging folk extra charges and screwing their credit score than actually assisting them!

Utterly useless customer service by @TalkTalk since joining 2 months ago. No help whatsoever. Upgraded to #Fibre #Broadband with speed boost & even bought a new wifi box and still just as slow (2mbps!!!) #incompetent #FRUSTRATION @UKConsumerRight @Ofcom @BBCWatchdog @WhichUK

@TalkTalk Why are you randomly adding on extra TV packages to customer accounts and refusing to credit the account when you complain. Just trying to get extra money out of customers.

@TalkTalk Terrible service. Adding on extra TV packages and charges without telling the customers. And refusing to give refunds.

@TalkTalk I have the box boost which I've never asked for

beeeen total shambles by talktalk this week you view box is faulty so been trying to get new one finally got one ordered operator techical dept were brilliant just useless email help was hopeless very annoyed

@TalkTalk An engineer left here at about 2.45pm saying that he cannot fix my issue unless he can access the neighbours’ gardens ( at least 2 neighbours who are not in today) to access the telegraph poles. He told me he was going to leave notes for them to contact yourselves.1/N

@TalkTalk service has been cancelled yet I have been advised I will still be charged. Ridiculous

@robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

Just had a bogus call at 8.26 am saying they were calling from #talktalk. She never asked if I was the account holder. Never ask for password. Trying to say there was a router problem and tried to get me online. Then I hung up. Phone number was 01266 453312. @TalkTalk .

@TalkTalk Hi Andy this isn’t for my benefit it’s for TalkTalk in case your customers have problems, I’m not with you.

21st century problem: when @TalkTalk phone and broadband customers are having problems all across the 01383 dialling code area. #Irritating #Dunfermline

@TalkTalk your customer service is appalling. My staff have spent 2 hours on the phone to you and are STILL holding and my guest waited in all morning for your engineer who never turned up. Get your act together please. @tristiaharrison

@TalkTalk Not only am I missing a DM, but we have now been informed an engineer has to be sent to our flat. Shame that the link for booking an engineer doesn't work and shame on you @TalkTalk

@ShirleyNevitt @TalkTalk Likewise and 40 minutes on the phone. Internet problems really not their fault, poor customer service absolutley is

@TalkTalk your internet is TERRIBLE today. Please do something. We got deadlines to meet

@hallam_blue @TalkTalk Ha. Bloody wasp problem now too 😬

@TalkTalk Talk talk are offering to send me an new router out are they going to send one to the other hundred people who have the same thing it's not a router issue it was working this morning and it gone off it's an exchange problem

Absolutely shocking customer service from @TalkTalk 😡 I have been told three times now that a manager will call me back, low and behold no call back. This is on top of 7 weeks with terrible internet connection and an ignored email complaint. Will be complaining to ofcom

@TalkTalk Well basically I'm out here playing fortnite and it freezes for like 20 seconds, and I check the box ting and it's all fine but sometimes it takes a good few minutes to come back. Now this wouldn't be an issue but today is warzone Wednesdays and I can't miss out on this

@TalkTalk is fukin ****! Can’t fukin watch anything with this dead broadband!

@madchester2000 @dustlined @TalkTalk My Internet has been down for over an hour - I'm in Glossop too.

@TalkTalk Harassed my ill wife for an account she never had. Talk Talk bullies and liars. DO NOT TRUST THEM