TalkTalk Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at TalkTalk
TalkTalk is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent TalkTalk outage reports came from the following cities: Dunfermline, Penicuik and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Penicuik |
Internet | |
| Dunfermline |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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❄ Santa Claustrophobia ❄
(@FizzyJoose) reported
from
Edinburgh, Scotland
@RumpleFugs That's wild, I'm with TalkTalk and pay £24 for 70mbs. £300 to cancel is rough as ****.
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Mìcheál Phelan
(@MichealPhelan) reported
from
Edinburgh, Scotland
@TalkTalk Hi all, experiencing really low Wifi signal in Edinburgh. Doesn’t appear to be a wider issue. Can you advise?
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𝑀𝒶𝓉𝓉 𝒪'𝐵𝓇𝒾𝑒𝓃
(@ob83_Matt) reported
from
Ratho, Scotland
Utterly useless customer service by @TalkTalk since joining 2 months ago. No help whatsoever. Upgraded to #Fibre #Broadband with speed boost & even bought a new wifi box and still just as slow (2mbps!!!) #incompetent #FRUSTRATION @UKConsumerRight @Ofcom @BBCWatchdog @WhichUK
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Jane Walker
(@JaneWalker) reported
from
Edinburgh, Scotland
@TalkTalk Please can you confirm how long the fault in Edinburgh will take to fix? If it’s going to be the 2 -3 days that people are being told, will we get a reduction on our bills? Is there scope to claim for loss of earnings due to missed deadlines etc? Please respond!
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Emma Jamieson
(@EpicureEmma) reported
from
Musselburgh, Scotland
@TalkTalk Its not even that - its that you dont even make it easy for people to get in touch. And use probably the worst delivery company on earth. Then respond with lame platitudes. Please DM me a person I can write to personally.
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Pam Thomson
(@Pamelathomson) reported
from
Edinburgh, Scotland
@TalkTalk how do I issue a complaint ?
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Drewski
(@nosrettePwerdnA) reported
from
Edinburgh, Scotland
@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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Drew Mair
(@gimmi_sum_mair) reported
from
Cowdenbeath, Scotland
@Sports_EmmaD @TalkTalk Had issues with them also. Their customer service is alot to be desired. Not sure where the call centre is but their accents were like a mix between Dutch, Swaheli and English 🙈
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Jane Walker
(@JaneWalker) reported
from
Edinburgh, Scotland
@TalkTalk There’s no service in EH6 (and, looking at Twitter, at least one other part of Edinburgh) any idea how long the problem might last please?
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simon marsden
(@marsdex) reported
from
Edinburgh, Scotland
@talktalk about time there was an update on current Edinburgh issues...
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Gillian McCracken
(@gillcmcc) reported
from
Dunfermline, Scotland
@TalkTalk no internet in Dunfermline, what’s the problem
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Michael
(@TheMichael84) reported
from
Gorebridge, Scotland
@TalkTalk why is is that pretty much every night my Internet just goes down around 7-9pm and then doesn't come back on until after 10?
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Claire
(@CMonty28) reported
from
Edinburgh, Scotland
@TalkTalk my mum has had no internet for the past 3 days now and is sick and tired of trying to get through to your customer service department. Tried all the usual troubleshooting and still not working
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Distortion
(@riversoftarmac) reported
from
Edinburgh, Scotland
@TalkTalk I did your online service test and they said they're sending us a new router so hopefully problem solved
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Distortion
(@riversoftarmac) reported
from
Edinburgh, Scotland
@TalkTalk hi! Out broadband has been dropping for over a week now- more than half the time it doesn't work at all, and when it does work it's incredibly slow. Would love a fix for this, especially as we need the connection for WFH
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Charleminge 🍞🌹🏳️🌈⚔️
(@Charleminge) reported
from
Edinburgh, Scotland
Hi @TalkTalk our WiFi has been down for 12 hours now, is there something wrong on your end?
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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Rainblower
(@annie14270706) reported
from
Cockenzie, Scotland
@TalkTalk get your act together and get your customer service sorted. 5 days trying to pay a final bill after I have left and now can't access any services to do so! Much more fun charging folk extra charges and screwing their credit score than actually assisting them!
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Katarzyna Pyrek
(@k_pyrek) reported
from
Edinburgh, Scotland
@TalkTalk Hi, the Internet in EH11 is not working again. Same story every 2 weeks!
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Cissy Biri ✨ The Fairy Weebmother
(@cissymon) reported
from
Edinburgh, Scotland
@TalkTalk hello, my internet has been down for over a day now, the service status page you linked yesterday claims everything is fixed, but when I try to log into my acc to run a health check it says I can’t login due to tech issues? Please help, I’m trying to wfh!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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FreeDom Fighter
(@wi35081991) reported
@ICOnews @talktalk are scrambling to get me back now... sending employees down to try and tempt me back after what Nick, Tara and JR sherlock did... @talktalk I will take some hush money if you want???? Shouldnt have sent Michael to find out where my flat was
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luke
(@lukerobertamos) reported
@TalkTalk Hi, any known issues in MK3? Had to use 4g all day. Tried the usual reset router etc.
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Heather Squire
(@SquireHeather) reported
@TalkTalk I believe this is now in hand - an engineer is calling on Friday. I will be back in touch if this does not fix the problems. Thank you.
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Jane white
(@jeg16ju) reported
from
Chester, England
@TalkTalk My parents have been left without a working telephone line. They are vulnerable and isolated where they live. Please can you let me know who to contact by telephone to rectify this problem. Thanks
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Au Revoir Cherie
(@SeeYaDarling) reported
@TalkTalk Thanks Mike for your proactive approach now. Decided long ago against TalkTalk. Am sticking by that. If you can sort out Mike Yardley @YardleyShooting I will be more than happy to believe your customer service has improved.
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Cbee
(@notagainreally) reported
@br_nning The same government that wasted £37 Billion an T&T. By the way, where is Dido "failure " Harding? Buys updating the CV? Silly me. She doesn't need one. He pals will find her a job no matter how bad she screws up. It's good to TalkTalk.
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Gill Davies
(@GillDav45877863) reported
@digitfyi @TalkTalk FTTP coverage is pretty poor in Edinburgh New Town - why do they expect rollout to be complete?
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AndreAss 🍑💕
(@eanstl) reported
@TalkTalk are there any known issues in the Newcastle? Specifically the NE6 area?
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ッ 𝘤 𝘩 𝘳 𝘪 𝘴 クリス
(@akaCJL) reported
@TalkTalk What are people pauinh money for? You should refund or compensate for every day there isn’t internet in people’s homes. Ours has been down here for the past few days, nothing at all. Having to use our 4G, absolute joke.
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Martin Barry
(@martinbarry68) reported
Very infuriating experience with @TalkTalk at the moment, no internet for 10 days due to their faulty equipment at exchange - forced on to fibre as no replacement kit in stock. Really bad customer experience. #talktalk #CustomerServiceWeek