TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Tonypandy, Cardiff, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy
|
Internet | 17 days ago |
|
Cardiff
|
Wi-fi | 19 days ago |
|
Cardiff
|
Internet | 1 month ago |
|
Porth
|
Wi-fi | 1 month ago |
|
Porth
|
Internet | 2 months ago |
|
Cardiff
|
Internet | 2 months ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Sarah Argent (@sargent65) reported from Cardiff, Wales@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Pete Allen (@allenpete1) reported from St. Athan, Wales@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Richard Jones (@RJZ303) reported from Cardiff, Wales@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Cory (@CoryOConnor96) reported from Victoria, Wales@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, WalesDon’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Ian Evans 🏴🇺🇦 (@zoidberg99) reported from Pontypridd, Wales@TalkTalk Is service down in CF37 area, or just me?
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Tony Johnson (@Tonywjohnson1) reported from Cardiff, WalesJust love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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andy lanyon (@andylance1977) reported from Newport, Wales@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Milly May (@MillyMayBlenkin) reported from Cardiff, Walesanother day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Tracey Tripp (@inspired_by_t) reported from Weston-super-Mare, England@TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Channelnotinuse (@channelnotinuse) reported@RichardCurry7 @rockchic666 @TalkTalk taken me about 2 yrs to get them to own up to mistakes including issues with connections glad I switched to BT & they will not & never get another payment from me again
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John Peeling 🇺🇦 (@Tambourineman88) reported@TalkTalk Direct message not working
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Angela (@angelajazz2) reported@PaulUtd16 @TalkTalk Tech is great when it works. Trying to speak to a human these days to sort problems out is nigh on impossible! Hope your parents are sorted soon
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@devonboy3410 🏴🏴 (@devonboy3410) reported@GBNEWS Because BT is overpriced, I'm with a small company that uses the TalkTalk network if I need to speak to them, I'm connected to an advisor within a minute.
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NUV (@NUVfilms) reported@TalkTalk & @WeAreOpenreach I’ve been left without internet for almost 48hrs. The issue is unknown, the internet randomly stopped working and I’ve been informed an engineer is on their way. I live in central London, not sure why it’s taking so long. Pls send help!
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Turbo (@Retrogodammed) reported@TalkTalk whats up with your service man?
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Rose 🌹 (@RoseOfSeraph) reported@DeathlyAcorn Had such bad experiences with Virgin and Sky. TalkTalk were okay but then they started jacking their price up. I went with Hyperoptic this year and it's been ******* brilliant
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Mark Wapples (@mark_wapples) reported@timpar1966 @TalkTalk I have been a customer for nearly twenty years. Could you explain why you are charging me.
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Agent PBA (@butchermatt) reported@TalkTalk Wow! What a totally useless customer service person Ijust spoke to. I am appalled at how unhelpful and stupid they were. The call was recorded so please listen to it. Unbelievable!
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Sue Driscoll ADI (@sudrisco11) reportedHas anyone got any ideas how to get talktalk to sort your problems out? I cant get email and i have rung 8 times spoken to technicians bots and been on the phone hours. They all say it will get sorted but it never does im exhausted with it and my job depends on emails. Help!!