TalkTalk

TalkTalk Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF10, CF37, CF11 and CF14.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Cardiff, Wales 04/25/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Caerphilly and Hengoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • elliebus Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales

    @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

  • uncriticalsimon Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales

    .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

  • mattyaztec Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

  • StarrdLtd Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • StarWeep Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • sargent65 Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

  • DaiSmashie Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

  • StarrdLtd Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

  • WalterofWales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • allenpete1 Pete Allen (@allenpete1) reported from St. Athan, Wales

    @TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

  • steph29airey Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • fionae90 fionae90 (@fionae90) reported

    @TalkTalk having trouble logging onto my account on your website - website glitches whilst loading my account. Other websites working fine - any ideas?

  • themrskathsymes Kathryn Symes (@themrskathsymes) reported

    @TalkTalk The whole area is! M7, M9 what use is a DM? you are fully aware of this outage which has been ongoing for nearly 4 days!!! Just provide your customers who are paying for no service with an update and what is being done to fix it.

  • applejuiceKC Apple-Castle (@applejuiceKC) reported

    @TalkTalk Ok seriously, why are we paying you guys for a service we aren’t receiving?? Ridiculous

  • Manchesterguy15 Manchester guy (@Manchesterguy15) reported

    @TalkTalk absolutely ridiculous service.Internet is keep disconnecting after every 30 min.What kind services you are providing to your customers? I am already in process of quitting this **** network. Pls do the same because they are absolutely nonsense company.

  • CB101197 Callum Brocklesby (@CB101197) reported

    @TalkTalk Our internet is still down and is not working? It’s been 3 days now! M7 area.

  • applejuiceKC Apple-Castle (@applejuiceKC) reported

    @TalkTalk Hi, I have filled the form as specified in DMs - is there an update please? We are out of service for more then 5 hours now!

  • JackieJ40969592 Jackie Jackson (@JackieJ40969592) reported

    @SarahLoudon1 @chrishawtree @TalkTalk Wow confusion. I. Rung to not to renew my contract with talktalk but they put phone down whileinmiddleofdoingit dirtytrick bill now stating u did not cancel. Also contacted on trustpilot for extra reassurance as worried with ***** trick

  • nmorganwyeth Nicky Morgan 💙 (@nmorganwyeth) reported

    Further dire service from @TalkTalk why are we paying for something we’re not getting!!?

  • philw581 Phil Williams (@philw581) reported

    @TalkTalk I'm still not making progress with the order. Over 2 hours on various customer services touch points today, sending me round in circles. I'll try again tomorrow but this is terrible service. Does anyone read your chat transcripts back?

  • gardeng90552569 gardengirl (@gardeng90552569) reported

    @TalkTalk please DM about broadband issues and no follow up pro case logged.