TalkTalk Outage Report in Cardiff, Wales
Why is my TalkTalk service not working?
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If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF11 , CF23 and CF3 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (4%)
- TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Weston-super-Mare, Pontypridd, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
5 days ago | |
|
Cardiff
|
Internet | 8 days ago |
|
Cardiff
|
Internet | 12 days ago |
|
Cardiff
|
Wi-fi | 12 days ago |
|
Newport
|
Internet | 12 days ago |
|
Cardiff
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Dean Porter (@Porter_Dean) reported from Cardiff, Wales@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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AlyshaS (@AlyshaPepper) reported from Cardiff, Wales@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, WalesPlease anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Thomas Mumford (@ThomasMumford) reported from Cardiff, WalesI can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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harness68 (@harness68) reported from Cardiff, Wales@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, WalesFeeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Anna Bensley (@iloveseagreen) reported from Newport, Wales@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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cathy's a ***** {I'm cathy :3} (@Catherine_sfw) reported@toastdiscord Provider is Talktalk, & there's no point tryna fix it, we've tried everything, it's just ****** wifi
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Adam Middleton (@AdamMid59353731) reported@TalkTalk when will you actually provide a work service or how do I cancel the contract
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jamie michie (@jamiembear) reported3 days without broadband!! Talk talk are ****!! Talk talk don’t talk talk @TalkTalk
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nic nordic (@nordicgod1) reported@TalkTalk I don’t think I have ever experience such utter rubbish and crap customer service , you can’t get through on the phone and chat takes 45 mins to get an answer is everyone in the foreign call centre answering 50 chats each , it’s so so bad and broken spelling
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Jonnie Lovepole (@JonnieLovepole) reported@TalkTalk Why am I paying you? My Internet connection is terrible.
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Karen Hannah (@LancsKaren) reportedB'band customer service @TalkTalk vs @BT. 1/2 Me: hey TT, please cancel my contract and send me a final bill TT: Sure, here's a bag to return your hub Me: *returns hub, waits 2 weeks* Hey TT, how about that final bill? TT: Sorry we have no record of your cancellation request..
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OdinBoopz (@OdinBoopz) reported@TalkTalk Whoever had the idea of putting the "Future Fibre" team as a separate entity to the rest of the support system was just stupid cause they can't do their jobs properly and are impossible to get hold of... Mistake after mistake and no one cares.
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Faz (@chowdhury_faz) reported@Duffield8 @TalkTalk @BBCWatchdog Would like to know if BTOpenReach is sabotaging CityFibre. I'm told they can only deliver now on 31st August, due to third party damage on pole to cityfibre cable. (No guarantees still). Been trying since 18th July.
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🌺Gemsie🌺 (@Geraniums222) reported@TalkTalk Tried calling customer service but no answer & the chat is perpetually busy!I specifically asked the sales person about your customer services bcz of your reputation&was told this had improved which is clearly not true!I’m in the middle of a family crisis & this is adding stress!
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pinkie Gallagher (@9907ab9f12e3493) reported@TalkTalk why can't I phone you for a contract it all automatic to you account but no one want to talk to a new costumers nice service