TalkTalk outages and service status in Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- TalkTalk generated 4 outage signals in the last 24 hours around Cardiff, including 4 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 11, 8:18 PM GMT+1.
- Internet (70%)
- Wi-fi (30%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF23 , CF11 and CF14 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at TalkTalk
TalkTalk is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff, Pontyclun, and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 19 minutes ago |
|
Cardiff
|
Wi-fi | 37 minutes ago |
|
Cardiff
|
Wi-fi | 43 minutes ago |
|
Cardiff
|
Internet | 53 minutes ago |
|
Cardiff
|
Internet | 5 days ago |
|
Cardiff
|
Internet | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Renzo (@renzothealgieri) reported from Cardiff, Wales@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Tracey Tripp (@inspired_by_t) reported from Weston-super-Mare, England@TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Hales Evans-Kanu (@justsimplyhales) reported from Cathays, Wales@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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merchant of Venus (@king_girl85) reported from Penarth, Wales@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Pete Allen (@allenpete1) reported from St. Athan, Wales@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales@Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.
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Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Annie 🌱🏴😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Christie Gerrard💙 (@StarWeep) reported from Pontypridd, WalesAnyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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TalkTalk (@TalkTalk) reported@JU51LNS I understand JU51LNS, from 7 July, if you’re not a TalkTalk broadband customer and haven’t subscribed, you won’t be able to access your email and will be redirected to the subscription page. If you’re planning to move providers, please download your data before then. -Mandisa
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tunavomit (@tunavomit1) reported@TalkTalk Nah you're alright I actually am changing to you for real, your phone customer service is great too I remember that too from last time I had TalkTalk so i'm coming back. Vodafone keep trying to ring me now to stay, suddenly they're paying attention to me so I'm ignoring them.
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Danny Alessandrelli (@DannyA2103) reported@TalkTalk why have i received an email stating that my email service is going to change as i am no longer a talktalk broadband customer ? I am a broadband customer ! Explain please ?
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Marley (@John_the_hawk) reported@TalkTalk Customer service is unmatched. When your broadband dies, you cannot speak to anyone. They text a link so you can report the fault…using the broadband that isn’t working. So, if you’ve no mobile data, it’s perfect: you need the internet to tell them you don’t have the internet.🙄
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Charlotte Bridge (@CharlotteBttlw) reported@TalkTalk Hi Sindy, Thanks so much. I got through to your team via text and they did a few tests and seemed to fix something and after one final reboot the light is no longer flashing red and WiFi is connected again. Have a lovely day.
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Nicko (@lillywobbles) reportedAbsolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!
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Chrissy Oag (@OagChrissy) reported@TalkTalk hi is there a problem in Wick Caithness
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Thomas Corbett (@Tom2574) reported@acrazyoldworld @TalkTalk Just searched TalkTalk on here. Was a comment every 10s from across the country complaining it was down
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TalkTalk (@TalkTalk) reported@Martin_Law We’ve continued to provide TalkTalk email service free of charge for some time. We’re unfortunately unable to continue offering it at no cost. Providing a high-quality email service requires ongoing investments in infrastructure, security, and innovation. -Phili
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Vjndra Agrawal (@VjndraAgrawal) reported@TalkTalk My internet hasn’t been working since yesterday. Customer care says my account was disconnected due to a TalkTalk technical glitch, and I’m now being treated as a new customer, meaning my contract is gone and I must place a new order. Can you confirm if this is correct?