TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 1 outage signal in the last 24 hours around Cardiff, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 16, 10:36 AM GMT+1.
- Internet (53%)
- Wi-fi (27%)
- E-mail (13%)
- Total Blackout (7%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF11 , CF23 and CF3 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff, Pontyclun, Weston-super-Mare, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Wi-fi | 7 hours ago |
|
Cardiff
|
Internet | 5 days ago |
|
Cardiff
|
15 days ago | |
|
Cardiff
|
Internet | 18 days ago |
|
Cardiff
|
Internet | 22 days ago |
|
Cardiff
|
Wi-fi | 22 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Ian Evans 🏴🇺🇦 (@zoidberg99) reported from Pontypridd, Wales@TalkTalk Is service down in CF37 area, or just me?
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Sarah Argent (@sargent65) reported from Cardiff, Wales@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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merchant of Venus (@king_girl85) reported from Penarth, Wales@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Tom Mumford (@ThomasMumford) reported from Cardiff, WalesNow a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Milly May (@MillyMayBlenkin) reported from Cardiff, Walesanother day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Kerrie (@WF2K_) reportedHi @TalkTalk I've had issues with your customer service calling here again even though I made a complaint and was assured no one would call, and then another person said they removed my number for me but then I received another call the following day.
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Nelia@the madhouse (@Nelia23893053) reported@Jenny_1884 Yes I have one and my downloads have gone up from 19mbs to 99/100mbs. Their customer service is brilliant and I'm ditching talktalk.
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Phill Hartley (@pesphill) reported@TalkTalk are there any issues in York with the fibre? Woke up and my router has no internet. Tried unplugged and restarting
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Finiasfinn (@Finias) reportedI urge everyone to steer well clear of @TalkTalk for wifi. Just go check their feedback. EE couldnt do more to help me when TalkTalk treated me badly after DECADES with them. Even claimed my wi fi was working when not and that they would cut my phone line off when not linked!!
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gethin williams (@QueenTrixabelle) reported@TalkTalk Great you don't open untill 9am and live chat is not working
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kevin delaney (@jkd1969) reported@TalkTalk is there a problem with coverage in sg8 area please?
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Goddess_Whitney (@Goddess_whit) reported@TalkTalk No service in north wales but ur website says it’s fine but nothing will load
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Marshall (@rainbowsocs) reported@TalkTalk are people still experiencing issues in the Glasgow area? My internet has been on and off every few minutes for the last 10 days, I've had to use all my data on phone to hotspot my house and now I've run out. Still no internet, seriously think I should change providers
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Stuck Farmer (@Sheehan1901) reported@Keir_Starmer You’d have made a good salesman for TALKTALK mobile phones. Remember them? We certainly will never forget you !
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ShyM (@shyla_parisxo) reported@TalkTalk Is there a wifi issue in SE4 1YX?