TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24, CF3 and CF23.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
||
| Cardiff |
Internet | |
| Newport |
Internet | |
| Porth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Pete Allen
(@allenpete1) reported
from
St. Athan, Wales
@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Lishman
(@CraigLishman) reported
@TalkTalk Hey, internet isn’t working in Salford. Trying to log onto my account to run diagnosis but saying technical errors. Supposed to be working from home now.
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Mrs D
(@MrsD21034903) reported
@TalkTalk Tried that already. Honestly, as a new customer I thought I was actually part of a wind up today. I only signed up on 6th Feb and @TalkTalk bodged that by not forwarding to open reach #shockingservice
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Billy Downs
(@BillyDo77976339) reported
from
Cramlington, England
@TalkTalk no internet since the 23rd Feb 2022, if you can please avoid this company. The only feedback you get from twitter is DM them but you get absolutely no positive help just feedback that you already know. You get what you pay for low prices but very bad service. Avoid
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Prans
(@IamPrans_) reported
@SkyHelpTeam i am paying £45 a month for nothing. i did not know your wifi is worst than @TalkTalk wifi.
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Valerie Miles
(@ValerieMiles13) reported
@TalkTalk Last evening I had no internet which was eventually fixed. Just got home from work and again it’s not working. I saw the message but why is it off again
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Pam Dix
(@Akaprmd) reported
@TalkTalk where is the reply to my tweet about your appalling customer service for my 90 year old neighbour. Urgently need a response and action from talktalk
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Billy Downs
(@BillyDo77976339) reported
from
Cramlington, England
@TalkTalk terrible unreliable company don’t believe me take a look at the down detector comments
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joynsong
(@joynsong70) reported
@TalkTalk What the hell is DM all I want to do is cancel how hard is that unless you trying to delay it so you charge a fee for cancelling
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malcolm gilbert
(@durdermoll) reported
Hi @TalkTalk my contract is up in a couple of months and u just emailed me that u are increasing my bill by £2.60 each month. How much notice do u need to terminate the service?
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Pam Dix
(@Akaprmd) reported
@TalkTalk just left my 90 year old neighbour in tears having tried to persuade your help desk to repair her landline, out since Monday. You claim engineer visited when she is housebound waiting for his arrival. No visit! Please DM me to sort this out urgently. Disgraceful