TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF14.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (61%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Ynysddu, Cardiff and Newport.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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Dean Porter
(@Porter_Dean) reported
from
Cardiff, Wales
@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Martin
(@MartinMtspace) reported
@TalkTalk Can we please have some informed comment from your experts on the important issue of schools having to put cat litter trays outside classrooms for the use of pupils who self identify as cats, or have you covered that topic already?
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JitanEDM
(@JitanEDM) reported
@Hyperoptic @ChooseUK However the 24/7 support doesn’t respond…feels like the old days of talktalk and BT again.
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Scott Jones 🏴
(@SnapperScottie) reported
@TalkTalk @talktalk, can someone please take ownership of an ongoing issue I have with my monthly billing! Again this morning I’ve received an email advising of my imminent direct debit payment which is wrong. This is the 7th time it has been wrong since March this year. Rubbish!!
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Martin
(@MartinMtspace) reported
@TalkTalk Can we please have some informed comment from your experts on the important issue of schools in the US having to put cat litter trays outside classrooms for the use of pupils who self identify as cats, or have you covered that topic already?
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Nick Burch
(@nburch_nick) reported
@TalkTalk We keep losing your internet connection, on more than 2 occasions for more than a day. I understand an Engineer is booked, but it’s looking as if it’ll take 2/3 days to fix.
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Nick Burch
(@nburch_nick) reported
@TalkTalk my Internet has dropped again today, I’ve just received a message that it’ll be fixed in 2/3 days. We have lost internet a number of times recently, losing for an hour or two is not a great issue but we are losing it for days at a time and that’s not acceptable.
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FrankieHipwellLarkin
(@FrankieHipwell) reported
@TalkTalk I have netgear mesh extenders as the router you supply has a poor WiFi signal. I can deal with that, but what I can’t deal with is the constant need to reboot them all every other day due to your IP address changes constantly.
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Jodie J.
(@JodieEJ) reported
@TalkTalk Hi. Experiencing some broadband problems: losing connection to Sky Q repeatedly. I'm having to reset the connection over and over again. Error is showing as a network (TT) issue.
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ZolaDarko
(@DarkoZola) reported
@TalkTalk The latest reports from users having issues in Manchester come from postal codes M40, M34, M8, M21, M15, M28, M16, M24 and M14
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StopFundingHeat
(@stopfundingheat) reported
@TalkTalk @FrankieHipwell We've seen several cases where a brand's advertising got placed on GB News without the brand intending to be there. In every case we know, they were able to fix this by having a word with Sky Media and asking to exclude GB News. So this should work for TalkTalk too! /2