TalkTalk outages and service status in Cardiff, Wales
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- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jun 27, 12:30 PM GMT+1.
- Internet (75%)
- TV (25%)
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 2 days ago |
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Internet | 2 days ago |
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Internet | 9 days ago |
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Internet | 9 days ago |
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Phone | 1 month ago |
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Wi-fi | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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merchant of Venus (@king_girl85) reported from Penarth, Wales@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Tracey Tripp (@inspired_by_t) reported from Weston-super-Mare, England@TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage
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merchant of Venus (@king_girl85) reported from Penarth, WalesSo last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Sarah Argent (@sargent65) reported from Cardiff, Wales@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, WalesPlease anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Christie Gerrard💙 (@StarWeep) reported from Pontypridd, WalesAnyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Renzo (@renzothealgieri) reported from Cardiff, Wales@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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harness68 (@harness68) reported from Cardiff, Wales@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Ian Evans 🏴🇺🇦 (@zoidberg99) reported from Pontypridd, Wales@TalkTalk Is service down in CF37 area, or just me?
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AlyshaS (@AlyshaPepper) reported from Cardiff, Wales@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, WalesFeeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Gilly G (@glg70) reported@Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!
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B Mc W (@WmickB) reported@TalkTalk @d_Talktalk_c Has Everymail Talk taken over talk talk email service ?
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xsandwich (@xsandwich) reported@TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom
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Sam (@sammypinky1990) reported@TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.
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Channelnotinuse (@channelnotinuse) reported@RichardCurry7 @rockchic666 @TalkTalk taken me about 2 yrs to get them to own up to mistakes including issues with connections glad I switched to BT & they will not & never get another payment from me again
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JU51LNS (@JU51LNS) reported@TalkTalk the only thing you can do is continue to run the service as it is and not try and charge people
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Rob Ranby (@Rob_Ranby) reported@TalkTalk Yeah, well after five months of fighting this battle I'm taking it to the Ombudsman. Because talk talk are by far the worst company I've dealt with.
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Shadow D'Wolf 🐺 (@ShadowDWolf) reported@TalkTalk keeps dropping out. It's been happening for about a month now. Aren't they supposed to refund when service is not good? Not on the fastest just on the basic with the new fibreoptik lines in around here 🐺💔
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Ross Ward (@rossward1989) reported@TalkTalk I have not had Internet now for 5 days, I spoke to you regarding this on the first day of no service, you said you was sending an engineer and then a home visit which I took time off work nobody came, you then just closed my complaint with no consultation this is poor
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.