TalkTalk Outage Report in Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF23.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 05: Problems at TalkTalk
TalkTalk is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (13%)
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E-mail (9%)
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Phone (5%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Porth and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Porth |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Newport |
||
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Richard Jones
(@RJZ303) reported
from
Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Jill Beddoes
(@BeddoesJill) reported
from
Cardiff, Wales
@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Gibbons
(@jogibbons_jo) reported
@TalkTalk I’ve been having internet issues for over a week now, and have tried twice to talk to your advisors to resolve my problems, each time getting cut off half way through the chat. My daughter is finding it very hard to complete her a level project when she can’t save it
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Elmo
(@Eamon_1986) reported
@TalkTalk my TalkTalk is down in Camlough,South Armagh, Northern Ireland
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timmy bannister
(@TimmyBannister) reported
@TalkTalk You have been too my house 5 times this year alone 1 a month really. My contract runs our soon and will not be renewing and will also tell anyone that wants to listen what a terrible company you are. If you don't provide a service why should I pay you?
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ღShon Sarღ
(@ShonTelleSar) reported
@TalkTalk it's an absolute fuxking scam that I have to pay for your Internet service but it doesn't work! Constantly cutting out and getting worse everyday!
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Leigh
(@Rhonddalad) reported
Anyone else experiencing issues with @TalkTalk today? 🤔
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Leigh
(@Rhonddalad) reported
@markcrowther131 @TalkTalk I rarely have issues with them.
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Rashid Nix
(@RashidNix) reported
@TalkTalk The service is pretty slow, actually. The only fast thing is when you send the bill and fine me for not paying in 5 days! And imagine, there was once a dude running for PM of UK and said broadband should be free. Media said he was mad!!!
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Neill M Robinson 🔭🦉🎬📷🎞️📀💙🌹🇪🇺
(@LincolnBirder) reported
@LouiseChappell1 @TalkTalk Yeah it's still down was informed by talk talk engineers are aware but no time frame yet
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Gibbs
(@Gifas1991) reported
@TalkTalk another out of nowhere outtage, no warning , nothing at all. Probably worst ISP I've had, and I've been with Virgin beforehand..
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Anna Harrison
(@HarrisonAnna) reported
Can someone at @TalkTalk tell me why my superfast Future Fibre runs at 0.5MB making it slower than AOL dial up? And why, despite several hours on the phone, after three months it still doesn't work! I won't hold my breath.