TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (44%)
- E-mail (22%)
- Wi-fi (22%)
- Total Blackout (11%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF11 , CF23 and CF3 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Weston-super-Mare, Pontypridd, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
7 days ago | |
|
Cardiff
|
Internet | 10 days ago |
|
Cardiff
|
Internet | 14 days ago |
|
Cardiff
|
Wi-fi | 15 days ago |
|
Newport
|
Internet | 15 days ago |
|
Cardiff
|
Internet | 15 days ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Cory (@CoryOConnor96) reported from Victoria, Wales@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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🏴 Walter of Wales 🏴#FBPE (@WalterofWales) reported from Risca, Wales@TalkTalk my internet is down, I can't call you
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Laurien Webb (@WebbLaurien) reported from Risca, Wales@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Cory (@CoryOConnor96) reported from Victoria, WalesAnyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Ian Evans 🏴🇺🇦 (@zoidberg99) reported from Pontypridd, Wales@TalkTalk Is service down in CF37 area, or just me?
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Pete Allen (@allenpete1) reported from St. Athan, Wales@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Christie Gerrard💙 (@StarWeep) reported from Pontypridd, WalesAnyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Charley Santana (@santana_charley) reported@TalkTalk your telephone customer service is appalling. Internet off yesterday, told an engineer coming this afternoon. As I believed it is an outage, I asked what to do if it came on, told to call in the morning to cancel appt. Internet came on, rang, told being charged £30 wtf
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Mr1Car (@Mr1Car) reported@Mia_Cherry_ @MarKathS @TalkTalk I hope this helps you get your issues resolved Talk Talk have now reached out to myself after sending an email to the Customer Service Director You should not need to resort to this around an issue with the service you are paying for but sometimes you have to take that next step
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ldndon (@donbreach) reported@TalkTalk internet has gone down this morning around 9:30am & no matter what I do (disconnecting all cables, reconnecting, restarting router etc.) it is now stuck on the red solid light. Plus when I go 2 log in 2 ur website it says u r having technical issues - can u help please.
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Jill Wilson (@JillWil20802552) reported@TalkTalk 3 months since we first complained by phone, emails and letter, almost 2 hours on a call today, passed around (disconnected because you checked the line) and you still haven’t solved the issue 😡. We just want to leave and don’t see why we should pay to leave.
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Mr1Car (@Mr1Car) reported@mikemogs_8 @TalkTalk @JK1n1 I totally agree that you have to go to theses lengths to get a response to a service issue. I received a response to my email from the CS director so I'm hopefully for a resolution asap.
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2pass Website (@2passcouk) reportedI’ve a fixed price contract with TalkTalk until Jan 2022. They sent a message to say they are adding £2 from next month. I did not think they where allowed to do that. I rang to cancel but they are giving me a £2 monthly credit until end of contract #MartinLewis
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M.Chambers (@MChambe89411220) reported@TalkTalk We've been trying to cancel our Talk Talk internet for almost a week now with well over 8 hours logged on hold to your customer service. If we hadnt have been cancelling for another reason we would be due to the customer service. Why have you made this so difficult
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Michal Fryca (@FrycaMfryca) reported@TalkTalk I would like to cancel my contract but can't find any way to talk to you can you please tell me how do I get this done ? Thanks
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Bank of Ireland (@talktoBOI) reported@CeciliaLoughran Thanks for that Cecilia. If you could please reach out to TalkTalk they have a Twitter support page, it's likely they can help resolve this with you today. Sorry, understand its' frustrating for you, Alison
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$ugar baby (@PlantainThief) reportedUm @Hyperoptic I paid for HYPERFAST WIFI... why is it as slow as TalkTalk?