TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 14 days ago |
|
Porth
|
Wi-fi | 22 days ago |
|
Porth
|
Internet | 1 month ago |
|
Cardiff
|
Internet | 1 month ago |
|
Cardiff
|
Wi-fi | 1 month ago |
|
Cardiff
|
TV | 1 month ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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🏴 Walter of Wales 🏴#FBPE (@WalterofWales) reported from Risca, Wales@TalkTalk my internet is down, I can't call you
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Ian Evans 🏴🇺🇦 (@zoidberg99) reported from Pontypridd, Wales@TalkTalk Is service down in CF37 area, or just me?
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Christie Gerrard💙 (@StarWeep) reported from Pontypridd, WalesAnyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Annie 🌱🏴😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Laurien Webb (@WebbLaurien) reported from Risca, Wales@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Tom Mumford (@ThomasMumford) reported from Cardiff, WalesNow a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Danix The 3rd (@DanixThe3rd) reportedMy internet from TalkTalk is dog ****. Paying £29+ for this crap.
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arunsomasundaram (@arunvenay) reported@TalkTalk my internet gone down and no service, when I call talk talk customer care service, it’s asking me to raise request using online portal, tell me how can I do that without internet, I’m very patient but you’re really touching my nerves
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Darren Jenkins (@Villa51Darren) reported@TalkTalk following ur own “planned maintenance” this is now day 8 of my mum not having her landline. A vulnerable 90 yr old living alone , 100 miles away from only son. Totally unacceptable in modern tech age. Tech support, cust complaints, welfare , not 1 person can sort 😡😡
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Mark Wapples (@mark_wapples) reported@timpar1966 @TalkTalk I have been a customer for nearly twenty years. Could you explain why you are charging me.
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Mark smith (@digsec_mark) reported@dcbain21 @TalkTalk @dcbain21 we are testing shutting you down as Man United might actually have a decent league season for the first time since 2013 🙃
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Dave O (@llqdave) reported@petergrant076 @TalkTalk @Ofcom They appear to be going bust. They are desperate not to issue refunds, or make goodwill payments if they can possibly avoid it. They've even dropped their X based support to save costs.
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Not Telling You (@NotTell24055912) reported@currys you are currently giving the 100% worst customer service i've experienced since leaving TalkTalk 10 years ago. You should be ashamed. My elderly and vulnerable grandfathers fridge freezer delivery has not shown up as planned yesterday. No customer support at all.
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Paul Ivory (@paulivory1963) reportedWhat an absolutely sh1t company that is obstructive, uninterested and simply doesn't want to make anyone's life easy. Almost 2 hours of my day wasted on individuals who just don't give a ****! @TalkTalk #talktalk
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xsandwich (@xsandwich) reported@TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom
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Michael Trew (@MichaelTrewYork) reportedTalkTalk broadband was great but we’ve changed provider. Their customer service is the opposite of their broadband. Calls on 10/07, 14/07 and again today to cancel service. On my third person (so far) on today’s call. Send help and chocolate before I lose the will to live.