TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (71%)
- Wi-fi (14%)
- TV (14%)
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Porth, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Porth
|
Internet | 7 days ago |
|
Cardiff
|
Internet | 10 days ago |
|
Cardiff
|
Wi-fi | 12 days ago |
|
Cardiff
|
TV | 14 days ago |
|
Cardiff
|
Internet | 14 days ago |
|
Cardiff
|
Internet | 22 days ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, WalesDon’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Thomas Mumford (@ThomasMumford) reported from Cardiff, WalesI can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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AlyshaS (@AlyshaPepper) reported from Cardiff, Wales@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Richard Jones (@RJZ303) reported from Cardiff, Wales@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, WalesFeeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Cory (@CoryOConnor96) reported from Victoria, Wales@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Debs Kemp (@canarydebs) reported@TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can
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Angela (@angelajazz2) reported@TalkTalk They tell me they are too busy & it will be a long time before they can get to me! Told me to check online to track a fault. Nothing has been updated and it has been logged so many times. I tried phoning & they just pass you to the website. What is going on? Abysmal service!
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Lucas 😏 (@itsmelucasdt) reported@TalkTalk Hi, I live in a building that constantly has issues with its broadband provider. We’re talking about at least 150 flats and around 400 people that are willing to change their provider. How can I, a talktalk customer, can refer a whole building of flats to move to talktalk?
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Ian Lawson (@lawson0864) reported@TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !
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FabFlamingoTuitionCo (@fab_flamingoo) reportedSpent 2 hrs 20 mins trying to resolve an issue with @TalkTalk. Received a router that was clearly faulty, damaged and previously used. Trying to charge me. Multiple transfers btw teams, full diagnostics completed, photos provided, still no resolution. @TalkTalk
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Hanworth Barn Self-catering, Cromer (@Hanworth_barn) reported@TalkTalk Abysmal service. Avoid at all costs. Email down and mailboxes cleared since last week but no interest in helping me recover.
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TalkTalk (@TalkTalk) reported@Martin_Law I am sorry that you feel this way, @Martin_Law. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. Elizabeth
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Curlers21 (@curlers21) reported@GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them
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Nicko (@lillywobbles) reported@TalkTalk Without doubt the worst customer experience I’ve ever had. One and a half hours in ‘chats’ trying to cancel a contract only to be then told to email help@talkmobile . Almost certainly not UK based as well. Useless
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stephen griggs (@stephengriggs92) reported@TalkTalk Hi I've been a talktalk broadband customer for many years. Have now had an email saying, as I am not a broadband customer, my email will cease working. How can I fix this?