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TalkTalk Outage Report in Cardiff, Wales

Why is my TalkTalk service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Cardiff come from postal codes CF24 , CF11 , CF23 and CF3 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Weston-super-Mare, Pontypridd, and Ynysddu.

CityProblem TypeReport Time
Cardiff E-mail 2 days ago
Cardiff Internet 5 days ago
Cardiff Internet 9 days ago
Cardiff Wi-fi 10 days ago
Newport Internet 10 days ago
Cardiff Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!

  • FIRSTCHAIRMAN
    Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales

    @TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    @litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    @talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢

  • Porter_Dean
    Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • TraceyDBancroft
    Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • AlyshaPepper
    AlyshaS (@AlyshaPepper) reported from Cardiff, Wales

    @TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice

  • harness68
    harness68 (@harness68) reported from Cardiff, Wales

    @TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line

  • iloveseagreen
    Anna Bensley (@iloveseagreen) reported from Newport, Wales

    @TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • cneillstweet
    Chris Neill (@cneillstweet) reported

    @jellywellys99 @TalkTalk Appalling customer service! @TalkTalk is even worse than you’ve heard it is !!

  • cneillstweet
    Chris Neill (@cneillstweet) reported

    @siobhansRD @TalkTalk The whole company ethos appears to be absolutely appalling Siobhan. I can’t even seem to cancel my contract with them - and nothing could be simpler than that! Absolutely disgraceful. Get away from them as soon as poss, that’s my advice!

  • cavill_kirsty
    Kirsty Cavill RVN (@cavill_kirsty) reported

    @TalkTalk My internet is down. Was this planned too?

  • Franki86619663
    Franki (@Franki86619663) reported

    @TalkTalk is there any issue with your service at the moment? My broadband is not working.

  • luigipagano
    Luigi Pagano (@luigipagano) reported

    @TalkTalk what the hell is going on I've lost all email features. message: 400 Bad Request (unknown)😡

  • LukePe46
    Luke (@LukePe46) reported

    Still no connection with @TalkTalk day 6 now! Have to wait for an engineer this Thursday, I have been lied to alot and have alot of proof! Your trust pilot reviews are disgusting! You should cease to trade until you get your customer satisfaction respectable. Absolute joke!

  • flatlineruk
    Sir Terrance Scrivener-Pike (@flatlineruk) reported

    @TalkTalk How can TalkTalk provide such a fast full-fibre package, and then bundle it with the worst router ever made. Once I find a decent router for your broadband, a hammer is going through that piece of crap @geteero rubbish.

  • Emma73928962
    Emma (@Emma73928962) reported

    @TalkTalk why is there a red light on my booster adapter? Is thay why my network is so bad? Also I've been told the package is bought 12 months is now obsolete

  • cneillstweet
    Chris Neill (@cneillstweet) reported

    @TalkTalk even more appalling customer service this morning than TalkTalk is renowned for! 9 customer advisors, 3 online chat advisors, passed around for 90mins just trying to cancel my contract! DONT USE TALKTALK! You will absolutely regret it.

  • cneillstweet
    Chris Neill (@cneillstweet) reported

    @Robertr040582 @TalkTalk Talktalk has the most appalling customer service in the country. Having spent all morning just trying to cancel a simple contract, I can confirm Talk Talk customer service is even worse than people have heard it is! You have my sympathies Robert!