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TalkTalk outages and service status in Cardiff, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 4, 1:44 PM GMT+1.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)

The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Porth, Cardiff, and Newport.

CityProblem TypeReport Time
Porth Internet 2 days ago
Cardiff Internet 4 days ago
Cardiff Wi-fi 6 days ago
Cardiff TV 9 days ago
Cardiff Internet 9 days ago
Cardiff Internet 16 days ago

Nearby cities with recent reports

Porth

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • TraceyDBancroft
    Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • Sullyphil1
    Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..

  • RJZ303
    Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.

  • Tonywjohnson1
    Tony Johnson (@Tonywjohnson1) reported from Cardiff, Wales

    Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming

  • adamrattenberry
    Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales

    @TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom

  • steph29airey
    Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Sheehan1901
    Stuck Farmer (@Sheehan1901) reported

    @Keir_Starmer You’d have made a good salesman for TALKTALK mobile phones. Remember them? We certainly will never forget you !

  • glg70
    Gilly G (@glg70) reported

    @Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!

  • alliewillie38
    allie ♥️ (@alliewillie38) reported

    @TalkTalk You have a whole string of messages from this am. I’m repeating myself for around the 6th time and you have no desire to help, all you do is stall the process.

  • oldskoolbiz
    James Pianoman (@oldskoolbiz) reported

    @TalkTalk 100% DOGSHIT. Worse internet provider in the UK. Charge you more for guaranteed all round the house internet and it cuts off. Reddit threads about it and they still do nothing. Worse company I have ever given money too. Useless customer service.

  • JU51LNS
    JU51LNS (@JU51LNS) reported

    @TalkTalk This just doesn’t affect me. Cancel the policy of charging for legacy email addresses will solve it.

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk Got to say so disappointed with your service and communication. Don’t think I’ll be carrying on with my order. Such a poor poor service.

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @Martin_Law Hi there Martin. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. We’ve continued to provide your TalkTalk email service free of charge for some time. -Phili

  • Tambourineman88
    John Peeling 🇺🇦 (@Tambourineman88) reported

    @TalkTalk how do I log in, getting "We have detected suspicious login behavior and further attempts will be blocked." message

  • hayleykling
    𝒽. (@hayleykling) reported

    We’ve been talking for months, but never in the same room #talktalk

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk Hi there I think I accidentally deleted a text message from TalkTalk.Can you help ?