TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF11, CF37, CF24 and CF10.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (73%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Tonypandy, Newport, Caerphilly and Hengoed.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Annie 🌱🏴😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Sarah Argent (@sargent65) reported from Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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andy lanyon (@andylance1977) reported from Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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andy lanyon (@andylance1977) reported from Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Sally Evans (@PerformandGrow) reported from Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Pete Allen (@allenpete1) reported from St. Athan, Wales
@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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andy lanyon (@andylance1977) reported from Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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🏴 Walter of Wales 🏴#FBPE (@WalterofWales) reported from Risca, Wales
@TalkTalk my internet is down, I can't call you
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Travis 🏴🇬🇧🇩🇪🇪🇺 (@AndrewT33449512) reported
@MaggieScarisbr1 @JohnWest_JAWS I just remember leaving TalkTalk while she was in charge. V poor customer service.
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Abbey (@abbeyjones7) reported
@TalkTalk your customer service is a joke.
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chantal latchford (@evelyncolleen) reported
@TalkTalk-could-u-pay-us-4-time-spent-on-your-customer-services-line.-1.5-hours-so-far.-cheers-cannot-get-wretched-chirpy-tune-out-of-my-head.
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Rakesh Kumar M (@Rakesh_kumarM) reported
@TalkTalk Dear team . I have logged a request on 27th Jan and I haven't heard back from your team yet. Cancellation Request - Account Number: 1012868579 [Incident: 210127-000873] Please let me know who do I escalate this to as this not acceptable
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Chris (@_itschrxs) reported
@TalkTalk Can you please hurry up, WiFi has been down for over 3 hours now, right now because of COVID everything I do from home I need internet for! P.S, You should do this maintenance stuff when people are sleeping not in the middle of the day.
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Jonny Stuart (@JonnyStuart) reported
@TalkTalk Is your website down?
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steve abraham 💙 (@steve_abraham74) reported
@Iain_Houston @YodelOnline @TalkTalk I've had connection issues. I just phoned them up and it was sorted within a few days. Connection is out now but that's possibly because I'm upgrading, hence new router.
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Dave Thompson (@DaveTho84446190) reported
@SophieEB @virginmedia Virgin are very unreliable. All hype, BT aren't any better. I've been with @TalkTalk for a few years now, dependable, fast speeds, and not a bad price
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Gary Hawkins (@thegaryhawkins) reported
@kestrelart1 @JujuliaGrace Some other tidbits, her response to the TalkTalk hack was described as naive, her response to basic questions on the extent of the hack was "The awful truth is that I don't know", and the ICO described a failure to implement the most basic measures. Anyone else seeing a pattern?
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Clara 🧡 (@F1girlClara) reported
@juliemac1000 @TalkTalk No way would I pay for that, cancel or only pay what you were paying and ask for proof. Contact comreg