TalkTalk outages and service status in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Tonypandy, Cardiff, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 8 days ago |
|
Tonypandy
|
Internet | 29 days ago |
|
Cardiff
|
Wi-fi | 1 month ago |
|
Cardiff
|
Internet | 1 month ago |
|
Porth
|
Wi-fi | 2 months ago |
|
Porth
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
merchant of Venus (@king_girl85) reported from Penarth, WalesSo last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
-
Cory (@CoryOConnor96) reported from Victoria, Wales@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
-
Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
-
Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
-
Laurien Webb (@WebbLaurien) reported from Risca, Wales@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
-
Tracey Tripp (@inspired_by_t) reported from Weston-super-Mare, England@TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage
-
Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
-
Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
-
andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
-
andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
-
Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
-
Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
-
Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
-
Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales@Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.
-
Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
-
Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
-
Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
-
Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
-
Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
-
ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
John Jobling (@Preacherman56) reported@billyredhead1 @TalkTalk Bad backs are the worst. Take it easy Bill.
-
MarionWindsor - #FBPE (@Go4gold100) reported@TalkTalk "Accidentally turned on CallSafe (£1/m feature) instead of Last Caller Barring due to wrong code from AI tool. Your phone team says I have to wait 30 days to cancel, but it's a rolling boost. Please turn CallSafe off and add Last Caller Barring today."
-
El Gato (@CravenRavenism) reported@Starlink star link is excellent -solved all of our issues. We live in a rural part of Britain with only option plusnet or talktalk using the same sluggish speed/lines. Starlink set arrived the next day, took 10 minutes to set up / much faster and no contract. For RURAL parts it’s best
-
Toby The Kinky Latex Catboy (@KinkToby) reportedgod talktalk support is so useless. What do you mean ive been talking to you for 3 hours and you tell me to turn my hub off and on again?? I did that 3 ******* hours ago!!!!!
-
Angus (@Angus_02) reported@TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏
-
Twiggy Bigwood (@devilscustard) reported@Andy_Ross1962 @TalkTalk Sounds brilliant! We are using a Smarty sim in a mobile router. Have done for nearly a year. It’s the only way to get any WiFi. Most of my videos are uploaded on the side of the road! TalkTalk know our problems, did nothing and kept taking the cash!
-
Melvyn Malloch (@melvynmalloch) reported@virginmedia connected to your network yet they worked perfectly with @TalkTalk without any issues. It's so frustrating
-
TobyLaroneVT 🔞 (@TobyLaroneVT) reportedGod talktalk support is genuinely one of the most frustrating support lines I've ever dealt with. All I want is help with fixing ky Internet, why is it taking 20 mins to just to confirm who's account it is
-
Angela (@angelajazz2) reported@PaulUtd16 @TalkTalk Tech is great when it works. Trying to speak to a human these days to sort problems out is nigh on impossible! Hope your parents are sorted soon
-
Daryl MacDonald (@MrDarylMac) reported@TalkTalk You are the absolute worst, most garbage internet service I've ever had the displeasure of giving money to. A month of no internet, no one in your company even bothering to fix it, BS excuses every time we call. And no one even cares when we cancelled our contract.