TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24 , CF11 , CF23 and CF3 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (64%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (4%)
- TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Weston-super-Mare, Pontypridd, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
3 days ago | |
|
Cardiff
|
Internet | 6 days ago |
|
Cardiff
|
Internet | 10 days ago |
|
Cardiff
|
Wi-fi | 10 days ago |
|
Newport
|
Internet | 10 days ago |
|
Cardiff
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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AlyshaS (@AlyshaPepper) reported from Cardiff, Wales@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, WalesPlease anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, WalesFeeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Tracey Tripp (@inspired_by_t) reported from Weston-super-Mare, England@TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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harness68 (@harness68) reported from Cardiff, Wales@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Anna Bensley (@iloveseagreen) reported from Newport, Wales@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Thomas Mumford (@ThomasMumford) reported from Cardiff, WalesI can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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JB (@millionthtry) reported@TalkTalk Yea so the only option left is buy your wifi extender…. Shock horror you would make more money out of the terrible service you provide.
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Rosemary Stark (@stark184) reported@TalkTalk My WiFi not working. Router flashing orange.
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✨Bert✨ (@Rachel_Bert) reported@TalkTalk I’ve just wasted an hour trying to cancel my account with you and got cut off and transferred to the wrong department, just in time for the right department closing. I’m so angry. Why can’t I just cancel my account??? You aren’t even providing me with what I pay for!
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Mark Lisseman (@marklisseman) reported@TalkTalk isn’t there a service update page on your website? I thought there was.
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Original Doris Gaming (@xXEliteCaraXx) reported@TalkTalk my Internet has been down ALL day in sr5. Tried resetting router multiple times. Sort it out or I'm switching provider. I'm getting tired of this. Plus your customer service is rubbish.
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flemz (@FlemingKarikari) reported@TalkTalk Terrible
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elmoyeldo (@elmoyeldo) reported@TalkTalk I contacted you for Fibre and no resolution.
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✨Bert✨ (@Rachel_Bert) reported@TalkTalk Yes - it’s been on for weeks and I’ve spent hours either on the live chat or on the phone. Got nowhere tonight beater speaking to 4 people and being hung up on. I just want to cancel. That’s all I want.
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karl (@Lux_Miles) reported@TalkTalk I am still having internet problems.
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JB (@millionthtry) reported@TalkTalk There’s no point you did it all - I spent hours of my time answering questions & got told to connect less devices (hardly any connected) or sit right next to my router. It’s utter crap.