TalkTalk

TalkTalk Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF23.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Cardiff, Wales 01/22/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Porth and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomPorth Internet
United KingdomCardiff Wi-fi

Community Discussion

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TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • ForbesMatthew Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • Sullyphil1 Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service

  • steph29airey Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • goddessdeeva Dee of the Endless (@goddessdeeva) reported from Pontypridd, Wales

    I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

  • CoryOConnor96 Cory (@CoryOConnor96) reported from Victoria, Wales

    Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

  • justsimplyhales Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales

    @Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

  • GazManGrumble Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • WebbLaurien Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • GazManGrumble Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

  • CoryOConnor96 Cory (@CoryOConnor96) reported from Victoria, Wales

    @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • uncriticalsimon Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • zoidberg99 Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@zoidberg99) reported from Pontypridd, Wales

    @TalkTalk Is service down in CF37 area, or just me?

  • gaynor_edwards gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • WalterofWales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • Sullyphil1 Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service

  • Sullyphil1 Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Nicola_M_N_ Nicola_M_N (@Nicola_M_N_) reported

    @TalkTalk I’m just wondering if someone can help, you’ve been sending my Nan, who has dementia, threatening letters demanding payment when we have a bill that shows £0 balance and you won’t talk to me as I’m not the named bill payer, but that’s my grandad and he’s dead.

  • BenPorRov Anthony Hall. (@BenPorRov) reported

    @virginmedia There is...related to my previous question...why my @HiveHelper outdoor camera keeps losing WiFi connection, and won’t reconnect. One has to reinstall camera every time. Never happened with previous single band router from TalkTalk. Thoughts, please?

  • Nippynipp Jim Bell (@Nippynipp) reported

    Is there a National problem with @TalkTalk !? Everyone’s internet is shite. Mines gone now.

  • NiightHunterr Ahmad ⁶ 🌺 (@NiightHunterr) reported

    @TalkTalk please fix your internet, I am here getting 0.29mbps

  • Selendri Aylsa @ dragoon on the moon (@Selendri) reported

    @TalkTalk Really disappointed with the quality of help I received from your live chat today. The agent would parrot back the same response without reading my responses, and I've chosen to not renew my contract with you because of the lack of communication.

  • ianlh67 ian H (@ianlh67) reported

    @TalkTalk my broadband appears to be down, that doesn’t seem to be any way of reporting this!

  • SashManDean Dean Marie (@SashManDean) reported

    @TalkTalk Any reason for the really bad internet service in DA16? Not happy again! 0.06 Mbps download 0.04 Mbps upload Server: London Your Internet connection is very slow. Your Internet download speed is very low. Web browsing should work, but videos could load slowly.

  • Mihail_A_Ana Mihail Alexandru Ana (@Mihail_A_Ana) reported

    @TalkTalk internet has been dropping speeds have been horrible (0.4mbpsdown and 0.4mbpsup) all day. I know I am not the only one reporting, but you've removed all the forms of contacting you. Support line is closed, forums are unresponsive, and yet you said hours ago all is fine.

  • cloud_sauce Cloud Sauce (@cloud_sauce) reported

    @TalkTalk any update on BB6? Our broadband stopped working around 1015pm last night and is still down now.

  • ThrottleUK David Leather (@ThrottleUK) reported

    @TalkTalk Hi ive just given 30 notice on my contract yet was advised i would get charged a full month as my service will end 2 days after contract ended. I dont want to pay a full month service for 2 days and then need to chase billing cs who i couldnt understand for my refund 😒