TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF14, CF24 and CF23.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
-
andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
-
Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Pete Allen
(@allenpete1) reported
from
St. Athan, Wales
@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
-
Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Elle Tee
(@elleteeweegie) reported
@TalkTalk Your retentions department keep telling me the system is down and they’ll call me back. They never do! It’s constantly down, I want my cancellation date backdated to my first phone call 3 weeks ago. What alternate process do you have to cancel? Or is this a sales tactic?
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Roseanna
(@rose_annabrown) reported
@TalkTalk can I have help with my account please. I haven’t had internet for 2 days and it won’t let me log in
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Carl Sayonas
(@SayonasCarl1) reported
Help does anyone r eat law gave an issue with their talktalk box n British summer time ours has not moved forward the one hour and everything is out of sink we’ve updated switched off on and although we have not reset to factory setting as we have item saved on the box to keep
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Col
(@Col23753587) reported
@Dreamer123P @TalkTalk Been really disappointed with your customer service on this issue. I was advised by an agent on twitter to carry out a factory reset on the box, on chat I was led to believe that I was the only person with the problem. Surely all of your agents should have been made aware?
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Cheryl
(@Cheryl64700159) reported
@TalkTalk I can not believe I have spent 2 1/2 hours to try to report a fault on my 85 yr old mum telephone land line. Phone lines are busy so went on the online help. Report this fault. This is terrible customer service and leaves vulnerable person at risk. Come on TalkTalk
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Anne-Marie Arber
(@anne_arber) reported
@DrMattGray @TalkTalk They are so useless I've had issues for over a year and they just fob me off
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Dr Matt Gray
(@DrMattGray) reported
@TalkTalk You’ve looked into it multiple times, can’t sort it and then disconnect me from chats when I ask for supervisor help. Once again I ask - show me it really matters and it’s not just lip service. You make the effort to contact me directly
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trevor
(@Funkybwoy247) reported
@Jackiewhome1 @TalkTalk Finally got them off my back .@TalkTalk is the worst company l have come across for customer service. They was unable to complete installation,l cancel my contract with them,it tool me nearly a year to resolve
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Dr Matt Gray
(@DrMattGray) reported
@TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet
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Bridgette Chen
(@Beefbchen) reported
@daleklerfirarda @TalkTalk Talk to @reid_360 they helped me when support services wouldn’t help me🥺..