TalkTalk Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF23.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (65%)
-
Wi-fi (14%)
-
E-mail (8%)
-
Phone (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff and Porth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
-
Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
-
ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
-
merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
-
Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
-
ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
-
Richard Jones
(@RJZ303) reported
from
Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
-
andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
-
andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
-
Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
-
Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
-
Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
-
Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
-
Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
-
Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
-
NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
-
Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
-
Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
-
Jill Beddoes
(@BeddoesJill) reported
from
Cardiff, Wales
@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
-
Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Robin
(@ThatHeckinRobin) reported
@TalkTalk I'm having a really difficult time trying to cancel after I ordered FTTP broadband. I was told that it's been cancelled now, but my current provider says there is still a takeover request on the line. Can someone please just help end this nightmare?!
-
Tony Ward
(@TonyWardUK) reported
@TalkTalk Terrible customer service. Order confirmed by email for Fibre 500 to go live on 21st March. 2 very long online chats and a phone call over the last week, where everyone told me it will be sorted within 2-3 days, to be told the order hasn't been processed. It's a Joke 😠
-
Mat Porter
(@Redthirteen72) reported
@littlebirdmk @TalkTalk I’m having same issue
-
Pat Conroy
(@PatConroy11) reported
@TalkTalk @sjmarley Dm them ******* **** houses can't speak to us anymore cause they don't have to take it by chat by taxt which is so wrong and people who we can understand someone in London that can speak English or have we got to learn to speak lingo!!????
-
Pat Conroy
(@PatConroy11) reported
@TalkTalk Can't be bothered Iam going to cancel my direct debt and put things with my solicitors! U can't be bothered to pick phone up and speak with me that's my only route left for me now I spent over a hour last month and thought it was sorted even though the chat guy cut off early!!
-
Melissa Kanyeezy
(@ThisIsMelKane) reported
Avoid @TalkTalk #talktalk at all costs. Charging aka stealing from customers for engineer visits that never took place 😡
-
Jane Somerville
(@janeyolande) reported
@TalkTalk Please could you let me know if the Talk Talk WiFi service is affected by something in the CO1 area this week? I am experiencing poor connectivity on iPhone and Smart TVs. Thanks
-
Pat Conroy
(@PatConroy11) reported
@TalkTalk @bandbuk Yes they been taking payments twice of me and that chat **** got to go!!! Its so rude that u can't talk to someone like u said they just pass u off!!! Iam tamping
-
Dee Dawson
(@delladawson121) reported
@TalkTalk Here to help? That's a joke. I am now so distressed. I HAVE ALREADY SENT YOU THE POWER OF ATTORNEY FORM. |My father is dying, but your 'team' keep saying that we need to complete another. DO THEY NOT UNDERSTAND ME. I AM CANCELLING HIS DIRECT DEBIT. 🤬🤬🤬
-
Brian Bould
(@bandbuk) reported
@TalkTalk Complaint ref CMP237942. I need confirmation that my fibre35 account is closed and I will have no charges. I also want compensation as I have had no service since 28 February. Please confirm