1. Home
  2. Companies
  3. TalkTalk
  4. Cardiff
TalkTalk

TalkTalk outages and service status in Cardiff, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 50% Internet (50%)
  • 38% Wi-fi (38%)
  • 13% Phone (13%)

The latest reports from users having issues in Cardiff come from postal codes CF23 , CF24 , CF3 , CF11 and CF14 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, and Newport.

CityProblem TypeReport Time
Cardiff Phone 14 days ago
Cardiff Wi-fi 16 days ago
Cardiff Internet 23 days ago
Newport Internet 23 days ago
Cardiff Wi-fi 23 days ago
Cardiff Wi-fi 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

  • BeddoesJill
    Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales

    @TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

  • sargent65
    Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

  • DaiSmashie
    Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • Welshhan
    Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • Sullyphil1
    Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more

  • StarWeep
    Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

  • TraceyDBancroft
    Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • Sullyphil1
    Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Slide2Survive
    SlidetoSurvive (@Slide2Survive) reported

    @TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.

  • fliickernh
    Carla 🏠 (@fliickernh) reported

    @TalkTalk on the phone with an agent trying to fix my grandmothers phone line but was told an engineer can’t come until next week. She’s 90, lives alone and relies on a panic button so can’t be without her phone, is it possible for someone to come sooner?

  • janebartlett100
    Jane Bartlett (@janebartlett100) reported

    @TalkTalk please explain why you leave an 85 year old with no phone and no help. One week and nothing. Messaging her has stressed her beyond belief Message me urgently

  • DentWrexham
    DentWrexham (@DentWrexham) reported

    @TalkTalk Hard to believe this ! What a shambles, Openreach engineer turned up (The 2 nd one)(2nd Visit) sorry mate can’t do that need specialist fitter. I really have no confidence whatsoever now, the communication just to fit fibre is awful.

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk I will be adding my own Public Reviews on @TalkTalk and how disgraceful they are as a company to profit from Dead Customers. Your Management & Directors have no shame for Appauling Customer Services

  • sammypinky1990
    Sam (@sammypinky1990) reported

    @TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.

  • Martin_Law
    Martin Law (@Martin_Law) reported

    @JU51LNS @TalkTalk Luckily I use my AOL email address from 25 years ago. AOL never charged me a penny. Disgraceful

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk For me to be grieving and spend hours on social media but you are sitting down and paid for it. Stop gatekeeping access to your senior executives

  • ChrisJAHall
    Fusion Media (@ChrisJAHall) reported

    @TalkTalk why have you sent me a bill for nearly £40 when I am no longer your customer? This is whilst I am currently suing you for now at least £500 due to your previous awful service and now obvious incompetence.

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk Can't believe that @TalkTalk are continuing to bill my late mother who died in October 2025. In April 2026 this Disgrace of a company continue to bill with no phone service.