TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF14, CF24 and CF23.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Ynysddu, Cardiff, Newport and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Ynysddu |
Total Blackout | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Pete Allen
(@allenpete1) reported
from
St. Athan, Wales
@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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D
(@MrSaduwa) reported
@TalkTalk Everything is on email. If you can give me your email address then I'll forward all correspondence. Please do not send your standard complaint email address as I have lost all faith in that having been tricked and lied to by your complaints staff (Mr Reshan).
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misty sefton
(@atkinson_misty) reported
@TalkTalk I’d rather not as since I posted this you moved her appointment back to the 14th. Absolute joke especially as the engineers were outside her property a few days ago ensuring that there was light and the joints were live. Oh sorry did I fail to mention my hubby is a ceo engineer
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MOG 🇬🇧🏴
(@AndrewJames18) reported
@TalkTalk I am not sure what assistance would be provided, I assume that many folk have received your cost increases today and are similarly disappointed and frustrated wirh such a huge hike in the service costs... are you offering a possible solution ?
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Col
(@Col23753587) reported
@TalkTalk Where was a statement issued, not on here not on website? Agent on here told me to do factory reset to resolve it! Agents on help didn't know it was a system problem. Shocking!
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D
(@MrSaduwa) reported
@TalkTalk I have sent you several messages on what happened. Dont know how to DM on twitter. Dont use Twitter much. My TalkTalk account number which your company has already closed is 1013324819. If you don't wish to help then let me have the name of your Redress Scheme or your CEOs name.
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D
(@MrSaduwa) reported
@TalkTalk You staff Mr Reshan has been hounding me on the phone on multiple calls to force me to close my complaint and even threatened to drop the phone on me. He also refused to give me the contact details of your Redress Scheme when I requested it and told me to go google and find it
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Dr Matt Gray
(@DrMattGray) reported
@TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet
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Mike Yardley
(@YardleyShooting) reported
Once again my awful TalkTalk broadband has failed. So I post this via my phone. What a completely useless company @TalkTalk is. I dread calling them, it wastes so much time. I have to retain the account unfortunately. I don't have the time to sort it this morning. #TalkTalkMisery
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Büşra Fevkalbeşer
(@daleklerfirarda) reported
@TalkTalk Staying at a temporary accommodation for the past month (NW6) and this past week all I had was the blinking orange light of doom. pretty sure my landlord is sick of me by this point. is there any way you can help with this even if I don't have the account info???
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Bridgette Chen
(@Beefbchen) reported
@daleklerfirarda @TalkTalk Talk to @reid_360 they helped me when support services wouldn’t help me🥺..