TalkTalk Outage Report in Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF23.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (66%)
-
Wi-fi (14%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Porth and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
-
Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
-
gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
-
Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
-
Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
-
Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
-
Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
-
Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
-
🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
-
Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
-
Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
-
Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
-
Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
-
Pete Allen
(@allenpete1) reported
from
St. Athan, Wales
@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
-
Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
-
Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
BAN Bradwell B
(@bradwell_b) reported
@YorkshireChuff @TalkTalk It's like they are playing a game ..who can keep you on hold for the longest and if they cancel your account then they personally get fined. One customer assistant actually laughed at me when I said why am I on hold for so long? It can't be that difficult. @Ofcom
-
m bulp
(@mbulp1) reported
@Ofcom Please confirm if TalkTalk is required to fix problem or walk? Premises has'nt received minimum speed 7.4Mbps since February. Tree damaged cable serving premises mid March and since then speeds have dropped from 6.8M to 2.2M today. Repeatedly asked TalkTalk to call OpenR
-
Wade Taylor
(@WadeGTaylor) reported
@TalkTalk systems have been down for over 12 hours.
-
jpmaguire
(@johnpaulmaguire) reported
@TalkTalk listening to how you’ve just handled a call with my mum about a poor service you’ve provided is ridiculous. Customer service is awful!!!
-
#teambabe
(@adamgarbett) reported
@TalkTalk hi guy's wifi out as usual obviously half term so kids want to use it can you reccomend a provider where there service works?cheers
-
Kid Dynamo
(@Kid_Dynamo1) reported
@TalkTalk This has been going on for months since the start of this year. I think you must be aware of it by now? I'm sure I'm not the only person with a TV box failing to record ITV or CH4 scheduled recordings? Will there ever be a fix for this issue? 😱😡
-
Sofie Marchant 💙
(@sofie_marchant) reported
@HarvPH @TalkTalk Yes there is a issue in Welwyn Garden City they can’t say when it will be fixed
-
Kae.
(@kc_kae_kc) reported
@TalkTalk Jerome from your Customer Service phone line is the best ✨ super helpful and polite
-
Matt Beat
(@bigmatt1970) reported
Hi @TalkTalk Since you updated the settings for accessing your email service I have been unable to connect on my Android device, depsite having the correct settings. I can access the webmail service, but despite every effort, cannnot add my Talktalk email to my device. Keeps...
-
Yorkshire Chuff
(@YorkshireChuff) reported
from
Sheffield, England
@bradwell_b @TalkTalk I've just spent an hour trying to cancel! What's happening to you is 100% coming my way. Problem is no one will take responsibility