TalkTalk outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, and Weston-super-Mare.

City	Problem Type	Report Time
Cardiff	Internet	6 days ago
Newport	Internet	6 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	Wi-fi	6 days ago
Cardiff	Internet	6 days ago
Cardiff	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@zoidberg99) reported 29 seconds ago from Pontypridd, Wales

  @TalkTalk Is service down in CF37 area, or just me?

• 
  Sarah Argent (@sargent65) reported 1 minute ago from Cardiff, Wales

  @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 3 minutes ago from Cwmbran Central, Wales

  @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

• 
  Stephanie Airey (@steph29airey) reported 4 minutes ago from Cardiff, Wales

  @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

• 
  Richard Jones (@RJZ303) reported 5 minutes ago from Cardiff, Wales

  @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

• 
  Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported 8 minutes ago from Church Village, Wales

  @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

• 
  Milly May (@MillyMayBlenkin) reported 8 minutes ago from Cardiff, Wales

  @TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

• 
  Dee of the Endless (@goddessdeeva) reported 10 minutes ago from Pontypridd, Wales

  I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

• 
  Ryan Davenport (@Welsh_Saint14) reported 13 minutes ago from Cardiff, Wales

  @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

• 
  Dean Porter (@Porter_Dean) reported 16 minutes ago from Cardiff, Wales

  @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

• 
  Sullyphil (@Sullyphil1) reported 18 minutes ago from Barry, Wales

  @TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..

• 
  Renzo (@renzothealgieri) reported 30 minutes ago from Cardiff, Wales

  @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

• 
  Julian Blackburn (@BlackburnJulian) reported 39 minutes ago from Cardiff, Wales

  @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

• 
  andy lanyon (@andylance1977) reported 42 minutes ago from Newport, Wales

  @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

• 
  Cory (@CoryOConnor96) reported 42 minutes ago from Victoria, Wales

  @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

• 
  Laurien Webb (@WebbLaurien) reported 49 minutes ago from Risca, Wales

  @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

• 
  Anna Bensley (@iloveseagreen) reported 52 minutes ago from Newport, Wales

  @TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬

• 
  Paul Binning (@StarrdLtd) reported 52 minutes ago from Llantrisant, Wales

  @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

• 
  ThemodTania😉💋💕💕 (@bacarditanxxxx) reported 53 minutes ago from Cardiff, Wales

  @ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡

• 
  Tony Johnson (@Tonywjohnson1) reported 58 minutes ago from Cardiff, Wales

  Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FPL Brothers (@brothers_fpl) reported 9 minutes ago

  @TalkTalk hi, our wifi has not connected to any of our devices today. My wife has tried the live chat but after 3 hours waiting, we still didnt reach an agent. We have tried the suggested restarts but no luck. Could you look into this issue for me?

• 
  Joe (@JoeGriffin1989) reported 10 minutes ago

  @TalkTalk you have an offshore complaints team that sadly are not taking accountability and do not seem to grasp the seriousness of the issue. They do not seem to pass on notes on a system as every person I speak to doesn’t realise the full story. Lots of broken promises and lies

• 
  Sam (@sammypinky1990) reported 10 minutes ago

  @TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.

• 
  Einstein (@Einsteinbk285) reported 11 minutes ago

  @TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.

• 
  Mad_hatter (@Madhatt41585343) reported 11 minutes ago

  @TalkTalk i keep missing calls asking to talk about disconnecting my service. I do not want to disconnect my service

• 
  Maisie Ellis (@lilotto1998) reported 11 minutes ago

  @TalkTalk Really disappointed with TalkTalk. I’ve been without internet for a month. In the last 2 days I’ve spoken to them 8 times and was promised 5 call backs that never happened. Today it got so frustrating it left me in tears. I’ve now cancelled and switched to BT.

• 
  The Selling Collective (@theSellingColl) reported 14 minutes ago

  @TalkTalk My elderly father has been locked out of his free webmail for 2nd week running. He is a loyal broadband customer but we are making 0 progress via phone support. This is his primary contact method. Can someone please DM me to help #TalkTalk #CustomerService

• 
  Marshall (@rainbowsocs) reported 15 minutes ago

  @TalkTalk are people still experiencing issues in the Glasgow area? My internet has been on and off every few minutes for the last 10 days, I've had to use all my data on phone to hotspot my house and now I've run out. Still no internet, seriously think I should change providers

• 
  Van Toeka Af (@Pontsho92529967) reported 19 minutes ago

  There’s a well-known South African male actor who has been part of some of the biggest shows in the country. The other day, I joined his live on "TalkTalk" App, and he was interacting with viewers responding to comments, liking gifts, and engaging with people. Out of nowhere, he started swearing at me for no valid reason and even blocked me from the comments. It was honestly disappointing because I was just trying to show support and kindness, especially knowing how tough the industry in Mzansi can be. It’s sad to see such behavior, especially from someone who once lived a more comfortable lifestyle and now seems to be going through a different phase. Perhaps that also explains why his live sessions don’t attract many viewers anymore.

• 
  TalkTalk (@TalkTalk) reported 22 minutes ago

  @JamesOMahoney Please receive our sincerest condolences from the TalkTalk team to you and your family. We do apologize for the level of service you have received from us, this is not our aim. Please send us a DM so that we can help with this -Sindy