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TalkTalk outages and service status in Cardiff, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

The latest reports from users having issues in Cardiff come from postal codes CF24 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, and Porth.

CityProblem TypeReport Time
Cardiff Internet 8 days ago
Porth Wi-fi 17 days ago
Porth Internet 1 month ago
Cardiff Internet 1 month ago
Cardiff Wi-fi 1 month ago
Cardiff TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Tonywjohnson1
    Tony Johnson (@Tonywjohnson1) reported from Cardiff, Wales

    Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline

  • goddessdeeva
    Dee of the Endless (@goddessdeeva) reported from Pontypridd, Wales

    I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • ThomasMumford
    Tom Mumford (@ThomasMumford) reported from Cardiff, Wales

    Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!

  • uncriticalsimon
    Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales

    .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

  • allenpete1
    Pete Allen (@allenpete1) reported from St. Athan, Wales

    @TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

  • steph29airey
    Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • sargent65
    Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will

  • Porter_Dean
    Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • elliebus
    Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales

    @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • kaydfnr
    kayd (@kaydfnr) reported

    what’s best isp for routing? TalkTalk is awful I have 30 ping without exitlag whilst pixelbot has 20 and he’s on the other side of wales

  • Mrs_Mazzy
    Marilyn (@Mrs_Mazzy) reported

    @jomickane @Benleo I’ve had little problems with TalkTalk, and when there was got sorted. Been with them since about 2009. My daughter joined at same time but has been with Virgin and Sky since and had nothing but trouble. I’m hoping my luck carries on, but you never know 🤞

  • jonnigilbert
    Jonni Gilbert (@jonnigilbert) reported

    @TalkTalk no Internet connectivity since 00:23. Please advise if problem in London NW area

  • JohnFielder1
    ☮️ John Fielder - #NeverAgain for anyone (@JohnFielder1) reported

    @Roberto_Gadgio I had trouble with Talktalk yesterday. An Openreach problem now fixed

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk Hi I had an email from Melissa Dube from the complaints team .With due respect, she has not applied high professional standards. She missed out one part of the complaint completely. Wouldn't like to think that was intentional but it makes my problem with TalkTalk worse.

  • arunvenay
    arunsomasundaram (@arunvenay) reported

    @TalkTalk my internet gone down and no service, when I call talk talk customer care service, it’s asking me to raise request using online portal, tell me how can I do that without internet, I’m very patient but you’re really touching my nerves

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk Got to say so disappointed with your service and communication. Don’t think I’ll be carrying on with my order. Such a poor poor service.

  • KJCoop77
    Kris Cooper (@KJCoop77) reported

    @TalkTalk I’ll DM but doubt it’ll make a difference you’v ignored every letter, phone call & email, I’ve cancelled the acc many times by every method, for some reason, unknown to us, you just won’t cancel it. You continue to steal money from our bank acc. It’s been 16 months & you know it

  • Hanworth_barn
    Hanworth Barn Self-catering, Cromer (@Hanworth_barn) reported

    @TalkTalk Abysmal service. Avoid at all costs. Email down and mailboxes cleared since last week but no interest in helping me recover.

  • devilscustard
    Twiggy Bigwood (@devilscustard) reported

    Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.