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TalkTalk outages and service status in Cardiff, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Sep 14, 7:34 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Cardiff come from postal codes CF14 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, and Tonypandy.

CityProblem TypeReport Time
Cardiff Phone 5 days ago
Newport Internet 16 days ago
Tonypandy Internet 1 month ago
Cardiff Wi-fi 1 month ago
Cardiff Internet 2 months ago
Porth Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Tonywjohnson1
    Tony Johnson (@Tonywjohnson1) reported from Cardiff, Wales

    Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share

  • WalterofWales
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    @talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢

  • StarWeep
    Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • PerformandGrow
    Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline

  • elliebus
    Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales

    @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

  • Sullyphil1
    Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

  • RJZ303
    Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • Porter_Dean
    Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • devilscustard
    Twiggy Bigwood (@devilscustard) reported

    Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.

  • gilbertsanchz
    G (@gilbertsanchz) reported

    Real world weight, then the fix. SQL injection has powered some of the largest breaches in history. The 2017 Equifax era of breaches, TalkTalk, Heartland Payment Systems: hundreds of millions of records, much of it through injection flaws. It has sat at the top of the OWASP vulnerability lists for two decades. The fixes are well known. For SQLi: parameterized queries, which keep user input permanently separated from database commands. For XSS: input validation and output encoding, so anything a user submits gets treated as text, never as runnable code. Never trust user input. Sanitize and validate everything, every time.

  • jacks_almanac
    Jack Rtd. 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇨 (@jacks_almanac) reported

    Re your business account people: they are the most spectacularly useless script-reading nincompoops I’ve dealt with. I cannot access my own account because you’ve decided an email I have never used is the only acceptable proof I exist. I’ve provided every piece of ID except my inside-leg measurement. You still don’t believe me. Direct Debit cancelled. Congratulations on the customer-retention masterclass.@TalkTalk

  • almolx
    Alan (@almolx) reported

    So you put my special needs sister on an account for evenings & weekends without her consent so that she has to pay for daytime calls. I have just found out you are charger hervam extra £100+ a month in addition to her £43. Terrible behaviour. @TalkTalk

  • Tambourineman88
    John Peeling 🇺🇦 (@Tambourineman88) reported

    @TalkTalk how do I log in, getting "We have detected suspicious login behavior and further attempts will be blocked." message

  • Angus_02
    Angus (@Angus_02) reported

    @TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏

  • sudrisco11
    Sue Driscoll ADI (@sudrisco11) reported

    Has anyone got any ideas how to get talktalk to sort your problems out? I cant get email and i have rung 8 times spoken to technicians bots and been on the phone hours. They all say it will get sorted but it never does im exhausted with it and my job depends on emails. Help!!

  • mark_wapples
    Mark Wapples (@mark_wapples) reported

    @timpar1966 @TalkTalk I have been a customer for nearly twenty years. Could you explain why you are charging me.

  • X_The_Andy_X
    X_The_Andy_X (@X_The_Andy_X) reported

    @paulivory1963 @TalkTalk do yourself a favour @paulivory1963 and leave them, they are and always have been a terrible terrible provider. they double billed me for 6 months and i t took 9 months of legal letters to get it paid back

  • sheldon_wo7
    I Never Liked You (@sheldon_wo7) reported

    @TalkTalk you have the worse signal in all of the UK. Are you lot having a laugh, I’m sure they have better signal in the top of Mount Everest