TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 1 outage signal in the last 24 hours around Cardiff, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Sep 3, 10:40 PM GMT+1.
- Internet (67%)
- Wi-fi (33%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Tonypandy, Cardiff, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 11 hours ago |
|
Tonypandy
|
Internet | 22 days ago |
|
Cardiff
|
Wi-fi | 23 days ago |
|
Cardiff
|
Internet | 1 month ago |
|
Porth
|
Wi-fi | 2 months ago |
|
Porth
|
Internet | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Hales Evans-Kanu (@justsimplyhales) reported from Cathays, Wales@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Tony Johnson (@Tonywjohnson1) reported from Cardiff, WalesJust love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, WalesDon’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Dean Porter (@Porter_Dean) reported from Cardiff, Wales@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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Tracey Tripp (@inspired_by_t) reported from Weston-super-Mare, England@TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Sarah Argent (@sargent65) reported from Cardiff, Wales@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jonni Gilbert (@jonnigilbert) reported@TalkTalk no Internet connectivity since 00:23. Please advise if problem in London NW area
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Colin Jackson (@ColinJackson99) reported@TalkTalkGroup I am trying to get a replacement router for my 86 years old mum all talktalk have offered is to cancel the account (issue 16765712)
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Deelo (@DeeloOfficial) reported@TalkTalkBiz Hi, I’m a Utility Warehouse broadband customer. Since switching from Vodafone, my PS5 has had severe online gaming lag. Could this be due to latency or routing on the TalkTalk Wholesale network? Any advice would be appreciated.
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Sue White (@SueWhite2014) reported@TalkTalk I am extremely disappointed with the service when I phoned to complain about poor WiFi. After 1 hour 40 mins I ended the call. They said I should upgrade but could not send details by email. Terrible service. I am now looking for another provider.
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Not Telling You (@NotTell24055912) reported@currys you are currently giving the 100% worst customer service i've experienced since leaving TalkTalk 10 years ago. You should be ashamed. My elderly and vulnerable grandfathers fridge freezer delivery has not shown up as planned yesterday. No customer support at all.
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@MarkinHants.bsky.social (@markinhants) reported@TalkTalk I’ve been on webchat for 2.5 hours trying to get you to fix a billing issue with my 83 year old mum. I’m on the 5th or 6th person and I’m losing the will to live
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Ruby Atkin (@ruby__ema) reported@TalkTalk why is your WiFi so bad atm it’s like you’ve given up
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Ruth Lampard (@ruth_lampard) reported@TalkTalk I said I want to speak to a customer service agent. That apparently was the key phrase that took me to a person. The Chat could have told me that. It didn’t. I’m have concluded the @TalkTalk chat is a poorly programmed AI designed to frustrate engagement with customers.
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Ruby Atkin (@ruby__ema) reported@TalkTalk why is your WiFi so slow atm
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Angela (@angelajazz2) reported@TalkTalk I have sent a DM, tried phoning & been referred to the website and hung on waiting for an agent for 45 mins last night. I’m afraid the service is so poor I’m cancelling today