TalkTalk outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff, Pontyclun, Weston-super-Mare, and Pontypridd.

City	Problem Type	Report Time
Newport	Wi-fi	6 days ago
Cardiff	Internet	10 days ago
Cardiff	E-mail	21 days ago
Cardiff	Internet	24 days ago
Cardiff	Internet	28 days ago
Cardiff	Wi-fi	28 days ago

Nearby cities with recent reports

Community Discussion

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TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 7 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Sullyphil (@Sullyphil1) reported 7 minutes ago from Barry, Wales

  @TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..

• 
  Milly May (@MillyMayBlenkin) reported 10 minutes ago from Cardiff, Wales

  another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

• 
  Pete Allen (@allenpete1) reported 14 minutes ago from St. Athan, Wales

  @TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete

• 
  Matt Coles (@MWColes) reported 14 minutes ago from Cardiff, Wales

  @talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.

• 
  Rebecca Cogbill (@beccacogbill) reported 20 minutes ago from Llanharan, Wales

  @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

• 
  Ryan Davenport (@Welsh_Saint14) reported 20 minutes ago from Cardiff, Wales

  @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

• 
  Simon 🥑🚟😈 (@uncriticalsimon) reported 22 minutes ago from Newport, Wales

  .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

• 
  Cory (@CoryOConnor96) reported 34 minutes ago from Victoria, Wales

  Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

• 
  ThemodTania😉💋💕💕 (@bacarditanxxxx) reported 36 minutes ago from Cardiff, Wales

  Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

• 
  Sarah Argent (@sargent65) reported 40 minutes ago from Cardiff, Wales

  @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

• 
  Tony Johnson (@Tonywjohnson1) reported 40 minutes ago from Cardiff, Wales

  Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming

• 
  merchant of Venus (@king_girl85) reported 43 minutes ago from Penarth, Wales

  @Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.

• 
  Paul Binning (@StarrdLtd) reported 45 minutes ago from Llantrisant, Wales

  @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

• 
  ThemodTania😉💋💕💕 (@bacarditanxxxx) reported 46 minutes ago from Cardiff, Wales

  @nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!

• 
  AlyshaS (@AlyshaPepper) reported 46 minutes ago from Cardiff, Wales

  @TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice

• 
  ThemodTania😉💋💕💕 (@bacarditanxxxx) reported 46 minutes ago from Cardiff, Wales

  @ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡

• 
  Julian Blackburn (@BlackburnJulian) reported 53 minutes ago from Cardiff, Wales

  @TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line

• 
  andy lanyon (@andylance1977) reported 54 minutes ago from Newport, Wales

  @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

• 
  Sally Evans (@PerformandGrow) reported 56 minutes ago from Barry, Wales

  Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Cummings (@LeeCummings74) reported 4 minutes ago

  @MarkFitDT @FunJustJustin @TalkTalk Same issue here, intermittent dial tone. When you call the number it just cuts off. Sunderland area

• 
  Debzzz Needham 🍂 (@DeborahNeedham) reported 7 minutes ago

  @TalkTalk why have I received an email telling me I need to start paying for my email account because I’m no longer a customer? I am a Talktalk customer and my email address is linked to my Broadband account

• 
  Jasmine Smart (@Jazzy_5103) reported 8 minutes ago

  @TalkTalk internet isn’t working yet again, I turned it on and off to re boot and nothing. My mum can’t log into the website either.. this is the 2nd time this month we’ve had this issue.

• 
  Ella Hanstock 💖 (@xelladeex) reported 8 minutes ago

  @TalkTalk No service in Nottingham, can’t get on the website to report as that also not working. Can you give an update please?

• 
  Van Toeka Af (@Pontsho92529967) reported 14 minutes ago

  There’s a well-known South African male actor who has been part of some of the biggest shows in the country. The other day, I joined his live on "TalkTalk" App, and I was interacting with viewers responding to comments, liking gifts, and engaging with people. Out of nowhere, he started swearing at me for no valid reason and even blocked me from the comments. It was honestly disappointing because I was just trying to show support and kindness, especially knowing how tough the industry in Mzansi can be. It’s sad to see such behavior, especially from someone who once lived a more comfortable lifestyle and now seems to be going through a different phase. Perhaps that also explains why his live sessions don’t attract many viewers anymore.

• 
  Marley (@John_the_hawk) reported 16 minutes ago

  @TalkTalk Customer service is unmatched. When your broadband dies, you cannot speak to anyone. They text a link so you can report the fault…using the broadband that isn’t working. So, if you’ve no mobile data, it’s perfect: you need the internet to tell them you don’t have the internet.🙄

• 
  Pratab Ali (@pratab_a) reported 16 minutes ago

  @DrMarianaClaire @TalkTalk I left talktalk in March 2025 best decision I made. Price increase £35 for 75M. Moved to Vodafone £25 for 150M. Talktalk worked over cityfibre and regularly had random outages their end. Vodafone also on cityfibre. No problems so far. There was one outage but that was explained.

• 
  Jade (@Jade60692679232) reported 19 minutes ago

  @TalkTalk Hi Elizabeth, she is, she’s in a town called Skelmersdale (WN8 postcode). We were told about Storm Dave potentially affecting her, but we were barely hit by it, and us & her neighbours have no issue?

• 
  Van Toeka Af (@Pontsho92529967) reported 24 minutes ago

  There’s a well-known South African male actor who has been part of some of the biggest shows in the country. The other day, I joined his live on "TalkTalk" App, and he was interacting with viewers responding to comments, liking gifts, and engaging with people. Out of nowhere, he started swearing at me for no valid reason and even blocked me from the comments. It was honestly disappointing because I was just trying to show support and kindness, especially knowing how tough the industry in Mzansi can be. It’s sad to see such behavior, especially from someone who once lived a more comfortable lifestyle and now seems to be going through a different phase. Perhaps that also explains why his live sessions don’t attract many viewers anymore.

• 
  Steven A. McKay (@SA_McKay) reported 24 minutes ago

  @TalkTalk It's down again in Glasgow area