TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (43%)
- Wi-fi (43%)
- Phone (14%)
The latest reports from users having issues in Cardiff come from postal codes CF23 , CF24 , CF3 and CF11 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 20 days ago |
|
Cardiff
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Wi-fi | 22 days ago |
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Cardiff
|
Internet | 28 days ago |
|
Newport
|
Internet | 28 days ago |
|
Cardiff
|
Wi-fi | 28 days ago |
|
Cardiff
|
Wi-fi | 28 days ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Thomas Mumford (@ThomasMumford) reported from Cardiff, WalesI can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Tracey Tripp (@inspired_by_t) reported from Weston-super-Mare, England@TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, WalesPlease anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Sarah Argent (@sargent65) reported from Cardiff, Wales@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Cory (@CoryOConnor96) reported from Victoria, WalesAnyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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andy lanyon (@andylance1977) reported from Newport, Wales@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Tom Mumford (@ThomasMumford) reported from Cardiff, WalesNow a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Renzo (@renzothealgieri) reported from Cardiff, Wales@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Langho Rovers (@langhorovers) reported@VodafoneUK phenomenal broadband experience, WiFi cutting out every day. Had talktalk previously never had this issue. Vodafone broadband is the absolute worst. Avoid. Constant chats to "fix" issues. Promised call backs - repeated failure after failure. OFCOM complaint incoming.
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Mad_hatter (@Madhatt41585343) reported@TalkTalk i keep missing calls asking to talk about disconnecting my service. I do not want to disconnect my service
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jon baldwin (@JGBalders) reported@TalkTalk , cusotmere service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service
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Marcus (@Marcus70672192) reportedAll telecom companies are brutally awful these days. Been saying it for a while. I have talktalk internet. And for tv services I just use Amazon Prime and sub to sports things as necessary. Don't want to be locked into any contracts with these feral animals.
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JU51LNS (@JU51LNS) reported@TalkTalk This just doesn’t affect me. Cancel the policy of charging for legacy email addresses will solve it.
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Charlotte Bridge (@CharlotteBttlw) reported@TalkTalk Hi Sindy, Thanks so much. I got through to your team via text and they did a few tests and seemed to fix something and after one final reboot the light is no longer flashing red and WiFi is connected again. Have a lovely day.
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Einstein (@Einsteinbk285) reported@TalkTalk If it’s not sorted today, I will. I shouldn’t have to make umpteen phone calls and demand to speak to managers to sort this though. I mentioned it on here because people need to know that your customer service is poor.
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Valley Girl (@FFWondeful) reported@talktalk my services were disconnected and your team is forcefully telling me to pay for it even though I explained to them respectfully the situation …bad customer service very rude agents .
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Mark Fitchett (@MarkFitDT) reported@FunJustJustin @TalkTalk there is obviously an issue as the response time on the live help is really poor. The strange thing is that the Broadband is working. Like you was glad to see not just us having the issue.
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brendan (@kegger1664) reported@TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!