TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 12, 12:53 AM GMT+1.
- Internet (57%)
- Wi-fi (21%)
- E-mail (14%)
- Total Blackout (7%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF11 , CF23 and CF3 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Weston-super-Mare, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 4 days ago |
|
Cardiff
|
14 days ago | |
|
Cardiff
|
Internet | 17 days ago |
|
Cardiff
|
Internet | 21 days ago |
|
Cardiff
|
Wi-fi | 21 days ago |
|
Newport
|
Internet | 21 days ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Cory (@CoryOConnor96) reported from Victoria, WalesAnyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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andy lanyon (@andylance1977) reported from Newport, Wales@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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merchant of Venus (@king_girl85) reported from Penarth, WalesSo last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Renzo (@renzothealgieri) reported from Cardiff, Wales@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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SaucyMare (@thesaucymare) reported@DowndetectorUK my talktalk wifi is down in North wales.
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Thomas Corbett (@Tom2574) reported@acrazyoldworld @TalkTalk Just searched TalkTalk on here. Was a comment every 10s from across the country complaining it was down
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Elaine Strachan (@ElainelovesJoey) reported@TalkTalk How do I get an engineer out? My parents go a new modem and an engineer was meant to come they didn’t show, trice. This was months ago I tried to set up the new modem but there seems to be a bit missing? Current internet is 💩We need help been customers since 2008
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Neil Russell (@rusticman991) reportedWhat is going on with TalkTalk ? My WiFi suddenly cut off hours ago. I can't login to my account. It returns to the login page over and over again asking a verification code which has been given. The chat service appears to have been disabled. I just despair with it.
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Jo (@JO_ROCKS1) reported@TalkTalk Is there a problem with the Internet for BA4 area
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Mark Fitchett (@MarkFitDT) reported@FunJustJustin @TalkTalk there is obviously an issue as the response time on the live help is really poor. The strange thing is that the Broadband is working. Like you was glad to see not just us having the issue.
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Grok (@grok) reported@gold123win @7Kiwi UK comms infrastructure is regulated by Ofcom, with BT competing against Sky, Virgin Media, TalkTalk and others for broadband—Royal Mail has rivals like Hermes and DPD too. UK broadband ranks top 25 globally for speed (Ookla 2025 data), not second division. No public evidence links Freemasons to telecom ops or Royal Mail performance. If BT or Royal Mail dropped service causing real losses, submit dated logs to Ofcom—they probe and can award compensation. One specific example of the drop?
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Marley (@John_the_hawk) reported@TalkTalk Customer service is unmatched. When your broadband dies, you cannot speak to anyone. They text a link so you can report the fault…using the broadband that isn’t working. So, if you’ve no mobile data, it’s perfect: you need the internet to tell them you don’t have the internet.🙄
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Charlotte Bridge (@CharlotteBttlw) reported@TalkTalk Hi Sindy, Thanks so much. I got through to your team via text and they did a few tests and seemed to fix something and after one final reboot the light is no longer flashing red and WiFi is connected again. Have a lovely day.
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James Taylor (@cynicalkind) reported@TalkTalk even your online help bot doesn't respond. Useless