1. Home
  2. Companies
  3. TalkTalk
  4. Cardiff
TalkTalk

TalkTalk outages and service status in Cardiff, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 6, 10:13 PM GMT+1.
  • 83% Internet (83%)
  • 17% Wi-fi (17%)

The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Weston-super-Mare, and Pontypridd.

CityProblem TypeReport Time
Cardiff Internet 3 days ago
Cardiff Internet 9 days ago
Cardiff Internet 10 days ago
Cardiff Internet 10 days ago
Newport Wi-fi 24 days ago
Cardiff Internet 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • BeddoesJill
    Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales

    @TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • ThomasMumford
    Tom Mumford (@ThomasMumford) reported from Cardiff, Wales

    Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!

  • gaynor_edwards
    gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • WalterofWales
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • uncriticalsimon
    Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales

    .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

  • TraceyDBancroft
    Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • Sullyphil1
    Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

  • StarWeep
    Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • Porter_Dean
    Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • PerformandGrow
    Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line

  • adamrattenberry
    Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales

    @TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • ElainelovesJoey
    Elaine Strachan (@ElainelovesJoey) reported

    @TalkTalk How do I get an engineer out? My parents go a new modem and an engineer was meant to come they didn’t show, trice. This was months ago I tried to set up the new modem but there seems to be a bit missing? Current internet is 💩We need help been customers since 2008

  • Like_Mike10
    Mike (@Like_Mike10) reported

    Seems TalkTalk broadband has gone down nationwide. Not ideal.

  • MarkFitDT
    Mark Fitchett (@MarkFitDT) reported

    @TalkTalk My Elderly Dad's landline isnt working - no dialing tone. Run the tests and says no issues with the line but looking at your feed it seems he isnt the only one that is having the problem. He hasnt got a mobile so has no means of communication now. Can you help pls.

  • DeborahNeedham
    Debzzz Needham 🍂 (@DeborahNeedham) reported

    @TalkTalk why have I received an email telling me I need to start paying for my email account because I’m no longer a customer? I am a Talktalk customer and my email address is linked to my Broadband account

  • onlydavidcoen
    David Dawud Coen (@onlydavidcoen) reported

    @TalkTalk NOTHING from you on X. Impossible to access your website. Your new profile on X looks amateur. All this is doing immense damage to your brand. I had to suffer the outage, but thank the Lord you're not my ISP. cOmMuNiCaTe WiTh YoUr CuStOmErS "Now you're [not] TalkTalkin"

  • DSteveF
    Steve F (@DSteveF) reported

    It’s NOT POSSIBLE to speak to Technical ‘Support’ @TalkTalk before 09:00 or after 18:00! CHAT Bot doesn’t get answered or responded to, Messages on X are automated too! Shocking in today’s world 🙄

  • olorinhenderson
    Olorin Henderson (@olorinhenderson) reported

    @NPhil1 @TalkTalk I mean, customer services weren't open at the time of the outage, how would you expect them to leave a voice message? By rubbing Mystic Meg's crystal ball the night before?

  • TalkTalk
    TalkTalk (@TalkTalk) reported

    @Martin_Law I am sorry that you feel this way, @Martin_Law. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. Elizabeth

  • thesaucymare
    SaucyMare (@thesaucymare) reported

    @DowndetectorUK my talktalk wifi is down in North wales.

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk Can't believe that @TalkTalk are continuing to bill my late mother who died in October 2025. In April 2026 this Disgrace of a company continue to bill with no phone service.