TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 2 outage signals in the last 24 hours around Cardiff, including 2 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jun 27, 12:30 PM GMT+1.
- Internet (75%)
- TV (25%)
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF5 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
TV | 8 hours ago |
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Cardiff
|
Internet | 10 hours ago |
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Cardiff
|
Internet | 8 days ago |
|
Cardiff
|
Internet | 8 days ago |
|
Cardiff
|
Phone | 1 month ago |
|
Cardiff
|
Wi-fi | 1 month ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Pete Allen (@allenpete1) reported from St. Athan, Wales@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Renzo (@renzothealgieri) reported from Cardiff, Wales@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Cory (@CoryOConnor96) reported from Victoria, Wales@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Tom Mumford (@ThomasMumford) reported from Cardiff, WalesNow a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Laurien Webb (@WebbLaurien) reported from Risca, Wales@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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AlyshaS (@AlyshaPepper) reported from Cardiff, Wales@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Renzo (@renzothealgieri) reported from Cardiff, Wales@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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harness68 (@harness68) reported from Cardiff, Wales@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Dean Porter (@Porter_Dean) reported from Cardiff, Wales@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Smile-World (@RedaFibo) reported@TalkTalk again.. your broadband is going up and down every minute since early this morning! How people are supposed to work?? This is getting ridiculous as it’s not the first time! Time to change the ISP provider!
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Tigol (@bigoltiddies) reported@JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.
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mpc (@Scampicus) reported@TalkTalk Never known a company to do so much to make life impossible for the customer. chat service doesn’t work, phone service doesn’t work, X messages useless. they say DM us and make sure they switch off DM’s .
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Shadow D'Wolf 🐺 (@ShadowDWolf) reported@TalkTalk keeps dropping out. It's been happening for about a month now. Aren't they supposed to refund when service is not good? Not on the fastest just on the basic with the new fibreoptik lines in around here 🐺💔
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💜lilac💜 (@lilacbeagle) reported@TalkTalk @WeAreOpenreach Tomorrow, Friday, will be our 5th day without an internet connection/broadband. It says on your website there is a problem but in the meantime we are without broadband and apps and having to use mobile data. Can you help? Elizabeth
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Dave O (@llqdave) reported@TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided
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James Pianoman (@oldskoolbiz) reported@TalkTalk 100% DOGSHIT. Worse internet provider in the UK. Charge you more for guaranteed all round the house internet and it cuts off. Reddit threads about it and they still do nothing. Worse company I have ever given money too. Useless customer service.
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angela pring (@homegoal) reported@TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed
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Jane Bartlett (@janebartlett100) reported@TalkTalk please explain why you leave an 85 year old with no phone and no help. One week and nothing. Messaging her has stressed her beyond belief Message me urgently
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Ian Lawson (@lawson0864) reported@TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !