TalkTalk Outage Report in Cardiff, Wales
Why is my TalkTalk service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF11 , CF23 and CF3 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (62%)
- Wi-fi (15%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Weston-super-Mare, Pontypridd, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
6 days ago | |
|
Cardiff
|
Internet | 9 days ago |
|
Cardiff
|
Internet | 13 days ago |
|
Cardiff
|
Wi-fi | 13 days ago |
|
Newport
|
Internet | 13 days ago |
|
Cardiff
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
-
ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
-
ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, WalesDon’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
-
Dean Porter (@Porter_Dean) reported from Cardiff, Wales@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
-
ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
-
AlyshaS (@AlyshaPepper) reported from Cardiff, Wales@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
-
Julian Blackburn (@BlackburnJulian) reported from Cardiff, WalesPlease anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
-
ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
-
Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
-
Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
-
harness68 (@harness68) reported from Cardiff, Wales@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
-
Richard Jones (@RJZ303) reported from Cardiff, Wales@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
-
Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
-
Anna Bensley (@iloveseagreen) reported from Newport, Wales@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
-
Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
-
Rebecca Cogbill (@beccacogbill) reported from Llanharan, WalesFeeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
-
Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
-
Thomas Mumford (@ThomasMumford) reported from Cardiff, WalesI can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
-
Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
-
Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
-
Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul J (@mrpaulyjay) reported@TalkTalk 12th day with no broadband and awaiting a call re my formal complaint later this afternoon. Shocking service and I would advise anyone thinking about joining Talk Talk to not bother
-
Jackie Jackson (@Jackiewhome1) reported@CertifiedTai_ @TalkTalk Thats the talktalk customer service. Talktalk should b made to change it to lack customer service. Shut the place down. Ring consumers or ofcom.
-
caroline evans (@MindLeapCJE) reported@TalkTalk I am at my wit's end trying to get through to TalkTalk on behalf of my elderly vulnerable father. You are still charging him for a cancelled service - appalling customer service 'response'
-
Pegasus (@Pegasus18972352) reported@TalkTalk ref REP-12381902 if you're interested. Can't contact you as live chat and call centres closed. Poor show.
-
Jackie Jackson (@Jackiewhome1) reportedTalktalk account number 1013738840 i have switched today. B4 u start chargeing an other month 31 dec 2021.end of contract. Contract lots of messages on dm. All screened shot. Rung up to do all going ok till u did ***** trick put phone down. All evidence u contractedmetrustpilot
-
tracey marie simkins (@traceymsimkins) reported@TalkTalk if that helps to solve the issue, however i was pushed from advisor to advisor and nobody knew how to do that apparently. I was online and phone a total of 6 hours last weekend. I was 💯 promised a call back the next day to resolve it and no call! my sons an engineer who install
-
Gail Harrison (@GailHar69719230) reported@virginmedia please tell me why I was insane enough to switch from Talktalk when you broke all your promises. Fibre is slow and you charge me more each month despite your price promise of £19.99. Just let me go !!!!!
-
Deepak Kumar Panda (@deepakdep) reportedI have had the worst experience with @TalkTalk , as I ordered broadband at my new place, but I was made to wait for 2 weeks to get it installed. On the installation day, the engineer had yet to come, and I was later notified to wait for 10 more days. When I tried to cancel (1/2)
-
Izzy Whitelock (@IzzyWhitelock) reported@TalkTalk my elderly parents have been without a phone (landline) since mid December. You are happy to accept their direct deposit of >£60 per month for a service they cannot use. Your lack of care & willingness to assist is outstanding. How do we resolve NOW?
-
Jackie Jackson (@Jackiewhome1) reported@Paula_Byrne @TalkTalk Talktalk does anyone one get a customer service