TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF23.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (14%)
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E-mail (7%)
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Phone (5%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Porth and Newport.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Hales Evans-Kanu
(@justsimplyhales) reported
from
Cathays, Wales
@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Hales Evans-Kanu
(@justsimplyhales) reported
from
Allt-yr-Yn, Wales
@Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Maureen Bradbury - #THE HORSES MOUTH #FBPE
(@BradburyMaureen) reported
@TalkTalk @Google 15. I keep the Samsung phone in Flight mode, otherwise it downloads Apps (all switched on, running loads of data in the background). Yet it says 497MB USED "measured by your device. Your service provider my account for usage differently." I don't have a Samsung Contract or a sim.
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Marc 🏴
(@Allelite999) reported
@dwppressoffice @TalkTalk @dwppressoffice went to the job centre yesterday told "can't help you because deadline is tomorrow"(24/6) -today! Phoned up today and told "can't help you because the deadline is up until 6pm"(which is when they close) - seriously! #ScumbagSystem #ToriesOut
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Vanda
(@Vanda97761538) reported
@TalkTalk Lies all you want is pppl to send bank details to say you cart help them sick to the back teeth of talktalk and the way data is being sent not in the UK but getting eu ppl taken personal information. You been reported to twitter after yesterday's dm .
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Dave Pickett
(@davepickett82) reported
@azimmermanm @TalkTalk I've had exactly the same problem. Seems to have been since Monday the service has been dreadful! @TalkTalk - I have DM'd.
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X
(@Malcx97) reported
@financialombuds Hi there. The link provided by @TalkTalk is just the conversation? I have currently got an open complaint on my account after my phone call the other day.
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Maureen Bradbury - #THE HORSES MOUTH #FBPE
(@BradburyMaureen) reported
@TalkTalk @Google 12. During the 1st remote access with Microsoft, a page came up asking me to sign in with Edge. It showed 2 recovery methods: 1. My husband's EE pay as you go phone (not a Smartphone) which we share 2. The Samsung S7 phone without a sim, I used on TT WiFi to forward pics to gmail
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Marc 🏴
(@Allelite999) reported
@dwppressoffice @TalkTalk Seriously who do you even complain to??! Put a complaint on your website like but shockingly that didn't go anywhere 🤷 Claim started on April 2nd, earnings dispute has put the brakes on this claim apparently, I have the proof to solve this dispute, nobody wants to see it.
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Prof Sarah-Jayne Blakemore
(@sjblakemore) reported
@TalkTalk I have replied and have explained in my reply how your service has been unethical.
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Jonny ellis
(@Sanchellis) reported
Part1 @TalkTalk 2 days ago (after continuously trying to get in touch with this company with no response or resolving my issue I have got no further with my fault.. outside my property and OpenReach van and was doing some works with the telephone poles outside from that moment…
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Maureen Bradbury - #THE HORSES MOUTH #FBPE
(@BradburyMaureen) reported
@TalkTalk @Google 11.Over the Xmas period I had two blue screens on my PC, both caused by TT WiFi connection dropping (due to local network problems). Microsoft reinstall it the 1st time in a number of remote sessions, but the second time the PC wouldn't go online & all 4 dongles ceased to work.