TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 1 outage signal in the last 24 hours around Cardiff, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 20, 9:17 AM GMT+1.
- Internet (64%)
- Wi-fi (27%)
- Phone (9%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF23 , CF3 , CF11 and CF14 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 15 hours ago |
|
Cardiff
|
Wi-fi | 2 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Newport
|
Internet | 9 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
|
Cardiff
|
Wi-fi | 9 days ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Laurien Webb (@WebbLaurien) reported from Risca, Wales@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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andy lanyon (@andylance1977) reported from Newport, Wales@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Renzo (@renzothealgieri) reported from Cardiff, Wales@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Sarah Argent (@sargent65) reported from Cardiff, Wales@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Cory (@CoryOConnor96) reported from Victoria, WalesAnyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales@Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Tony Johnson (@Tonywjohnson1) reported from Cardiff, WalesJust love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Brady (@bra26247359) reported@TalkTalk my broadband is continually going off & on..this has been going on for two days straight now & the only person I can ‘talktalk’ to is a virtual assistant Wouldn’t mind the issue resolved soon
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😀 Justin 😀 FunJustJustin 👋❤️❤️ (@FunJustJustin) reported@MissLJArmstrong @TalkTalk My BB is working but my Landline is down, I have no tone and when i call my landline from my mobile it now says Invalid number, In live chat with talktalk had no replies, no help!
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DentWrexham (@DentWrexham) reported@TalkTalk Your system are awful, nothing works or communicates, I am trying to set up a new direct debit. Can’t speak to anyone, other than useless AI, live chat then a tel no that boots you out. How do o do this ? I’m regretting my decision of renewing .
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Smile-World (@RedaFibo) reported@TalkTalk The internet is totally down now! I just DM you!
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Verdict 💫👽 (@ngai_verdi) reportedTalktalk have the worse customer service! Does anyone know how I can void the contract?
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Nicko (@lillywobbles) reportedAbsolute nightmare trying to cancel a contract with @TalkTalk . Was told on the phone my contract had been transferred to 02 and to ring them . Couldn’t tell me exactly when. Eventually through ‘ chat’ managed to cancel. AVOID, AVOID, AVOID!
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Shadow D'Wolf 🐺 (@ShadowDWolf) reported@TalkTalk keeps dropping out. It's been happening for about a month now. Aren't they supposed to refund when service is not good? Not on the fastest just on the basic with the new fibreoptik lines in around here 🐺💔
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tunavomit (@tunavomit1) reported@TalkTalk I get angry when I haven't had food since yesterday so cancel my ******* account stop making new ones trying to waste up my "cooling off" period I long cooled off and you wont let me cancel because of your "system"
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Nelia@the madhouse (@Nelia23893053) reported@Jenny_1884 Yes I have one and my downloads have gone up from 19mbs to 99/100mbs. Their customer service is brilliant and I'm ditching talktalk.
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Mark Fitchett (@MarkFitDT) reported@FunJustJustin @TalkTalk there is obviously an issue as the response time on the live help is really poor. The strange thing is that the Broadband is working. Like you was glad to see not just us having the issue.