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TalkTalk outages and service status in Cardiff, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Sep 3, 10:40 PM GMT+1.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Cardiff come from postal codes CF24 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Newport, Tonypandy, Cardiff, and Porth.

CityProblem TypeReport Time
Newport Internet 2 days ago
Tonypandy Internet 23 days ago
Cardiff Wi-fi 25 days ago
Cardiff Internet 1 month ago
Porth Wi-fi 2 months ago
Porth Internet 2 months ago

Nearby cities with recent reports

Newport

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

  • Sullyphil1
    Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

  • steph29airey
    Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    @talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.

  • AlyshaPepper
    AlyshaS (@AlyshaPepper) reported from Cardiff, Wales

    @TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    @litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    @Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.

  • RJZ303
    Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • erin_perin
    Erin (@erin_perin) reported

    @TalkTalk your customer service is beyond poor, I have been without reliable internet for 12 days now. Your phone team are utterly clueless and your complaints manager doesn’t phone when he says he will. How do I cancel my internet with immediate effect?

  • SweetJane451
    SweetJane451 (@SweetJane451) reported

    @talktalk Next day, 1 July 2026 in W2 Westminstwr London and broadband out again. Connected without internet? What is this? I pay £50 month for this service?

  • SueWhite2014
    Sue White (@SueWhite2014) reported

    Thank you to Sibonelo, the TalkTalk representative who finally resolved my issue after more fruitless phone calls. He was more than helpful and efficient. Thank you.

  • flatherings
    Paul Flather (@flatherings) reported

    So then the @talktalk bot lady says she will connect me to a tech guy - just hang on - been hanging on to Talktalk with @Talktalk for 3 hours so er up for that . Well *******, I get a contact in 5 minutes a Mr Arshun but he seems to be from JAtech and he is asking for money ?

  • HoneybourneFarm
    Susan 💜🤍💚 (@HoneybourneFarm) reported

    @theospreyuk @Shiv_who_burns It's such a pain! Finally managed to speak to an "expert" at Talktalk. They said only way is to cancel current broadband only contract, and give me a new broadband only contract, which sounds wrong. At this rate I shall probably cancel both landline and broadband and use mobile!

  • TobyLaroneVT
    TobyLaroneVT 🔞 (@TobyLaroneVT) reported

    God talktalk support is genuinely one of the most frustrating support lines I've ever dealt with. All I want is help with fixing ky Internet, why is it taking 20 mins to just to confirm who's account it is

  • whisperwoIf
    harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported

    @housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭

  • SweetJane451
    SweetJane451 (@SweetJane451) reported

    @talktalk are you having issues in W2 London again? Just to report the speeds of broadband are extremely slow AGAIN. .05Mbps at £49.61 per month @TalkTalk

  • SportingNest
    Sporting Nest 🇬🇧🇮🇸🇺🇾🏳️‍🌈🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    Companies that do this type of stuff during a bereavement are absolutely disgusting. I had the same issue with @TalkTalk. I would advise people - based on this - to avoid @TUIUK.

  • CarlyLouiseGlen
    Carly Louise Abbott (@CarlyLouiseGlen) reported

    @WeAreOpenreach my dad is now having issues with his talk talk WiFi not working. Not getting anywhere with Talktalk. They've confirmed that the fault is with open talk, but no one has been out yet. He's been left with no internet for almost a week in a countryside village!