TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF23.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Tracey Tripp
(@inspired_by_t) reported
from
Weston-super-Mare, England
@TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Will things ever get better? #FBPE #FBPPR
(@TonyTur01446527) reported
TalkTalk increasing prices - when you arrange to change they send an email with charge for breaking a contract early - this is a lie because it is our right not to pay leaving fees if they put their prices up, they have broken the contract. Complain and they drop the fee.
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Simon Hartley
(@si_hartley15) reported
@TalkTalk Hi Andy. I have been with @virginmedia for 5 months, new install paying £29 a month for the hub 3 broadband only. Do you have a solution that works, for similar money?
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🌺Duchess🌺
(@TraceyS85929472) reported
@britchford9 @Figuregirl55 I have just moved and TalkTalk have twice not turned up to install a phone line for broadband. An engineer turned up to install the broadband and told me the phone line was installed, rang someone and was told the phone line is scheduled to be installed WTF ?
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🍋Rebecca Kenyon🍓
(@bee_bucket) reported
Sorry @TalkTalk but can you explain to me why I am speaking to someone who says can you connect a device to your talktalk Internet so we can run tests when I have said from the beginning our Internet is down? Asking me to do that numerous time... OUR. INTERNET. ISNT. WORKING
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Jord
(@Jord56126540) reported
@TalkTalk AVOID THIS COMPANY GO WITH A PROVIDER THAT CARES MORE ABOUT IT CUSTOMERS AND ESPECIALLY LOYALTY CUSTOMER TO SAY THE LEAST AVOID WITH ALL COSTS DON'T GO WITH THIS PROVIDER BECAUSE THERE RESPONSE AND EVERYTHING IS NOT WAT THEY MAKE IT OUT TO BE IT IS DESCUSTING AND RUDE
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Ben Nuttall
(@ben_nuttall) reported
@TalkTalk There seems to be some miscommunication here, which is ironic if you think about it. You see, I'm not a customer. I don't have account details. I was just joining in a discussion about your insistence of using cheques as a way to try to avoid paying refunds to your customers.
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Irvin Balagosa
(@irvinbalagosa) reported
from
Chichester, England
Anyone around Chichester on @TalkTalk? They recently asked us to continue with an 18 month contract named Fibre 65 (boasts a 65mbps promise) and apparently this can only achieve up to 35 mbps. I find that unacceptable and false marketing. Anyone having the same issue?
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Charlotte Godley
(@charwarz) reported
Not only does this mean we’d have to take it to the bank and interact with people there to process it, you’re also making it so we would have to go back to an address we don’t live at and increase the risk that way too...this is a solved problem, bank transfer! @TalkTalk
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Ben Norton Davies
(@mytvisevil) reported
@TalkTalk Your helpline certainly hasn't been able to. We are switching over to Fibre tomorrow and haven't received the new router. On Friday you said it would arrive over the weekend. Today you say one was never requested
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Jackeh
(@MajorJackeh) reported
@GaChunYau Been using EE for broadband since I've been here. I get an extra 5gb of data on my contract with them as well as a few other benefits if I wanted (i.e. Btsport or apple music) I used talktalk before I moved and the customer support wasn't great... No idea on vodaphone/plusnet