TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24, CF11 and CF64.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Phone (11%)
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Wi-fi (9%)
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Total Blackout (8%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Phone | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Pete Allen
(@allenpete1) reported
from
St. Athan, Wales
@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Finn
(@rightupyou) reported
@TalkTalk There's nothing to discuss. I tried to cancel two days in a row. Your call team refused to let me cancel claming 'the system will not let them cancel'. I was on the phone for 30 mins today. It's done now. I've cancelled the DD. Best wishes.
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Serkan Çınar 🇹🇷🇬🇧
(@Serkann82329582) reported
@Hyperoptic Hey hyperoptic..... Your better than @BTGroup and @TalkTalk .... Over four years and no problems at all. No slowing or cutting off. You are the one.
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Kirsty Collins
(@kirsty_collins1) reported
@kelda_kelly @SkyUK @OpenreachHelp We've had nothing but problems, speed issues and Internet dropping since we switched from TalkTalk to Sky's 'superfast' broadband. Hope you get sorted soon 🤞
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Alex Martin
(@alexpetermartin) reported
from
Bournemouth, England
@TalkTalk @TalkTalkGroup I’ve had no internet all day, the problem was reported at 9:30am... Any chance of someone helping?
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Chanel Watson
(@ChanelWatson5) reported
@TalkTalk just got home from work and our Internet is down, has the earlier issue been resolved?
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Vicky Olusanya
(@VickyOlusanya) reported
@TalkTalk is there an outage near Mitcham, Surrey at the moment?
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Nazzle #COYG
(@Mrs_AhmedZaman) reported
@OpenreachHelp I've been waiting now since last Weds for my WiFi and told by @TalkTalk you would be fixing issue today. Still nothing. What is going on?? Sick of being ignored!!
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Mr Hvndred Plus 🇯🇲
(@onairbeats) reported
@TalkTalk hello, I’ve called Talk Talk customer service twice and both time the call has been disconnected. Don’t you have a phone line that works so I can actually get help as there’s no way to chat to your staff on the website ? #talktalk
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Steve Watts
(@MrMultispace) reported
@TalkTalk Because I'm in an area with patchy mobile service I'm stuck with a landline. The loyalty team will offer nothing acceptable because I'm in contract but that's OK cos the minute my contracts up, I'm gone. The rise for the boost so far £4 in 13 months.Corporatetheft. Indefensible.
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kir
(@kir_kirstyince) reported
@TalkTalk hi there my internet is down - amber light on the box I hadn't noticed as I have been at an appointment This could be a real issue as I work from home & am shielding Please can you help