TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF10, CF24 and CF11.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontypridd, Tonypandy, Hengoed, Newport and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Pontypridd |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Pete Allen
(@allenpete1) reported
from
St. Athan, Wales
@TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
-
Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
-
Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
-
Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
-
Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
-
Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
-
Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
-
gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Southport Reporter
(@SouthportReport) reported
from
St Helens, England
Have you had any problems related to the "The Emergency Data Base Team" or any related issues. We don't just want @TalkTalk customers to contact us, if this affects other phone providers. We are giving @TalkTalkGroup 7 days to give a fully detailed response to our questions.
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Nadine Dereza
(@nadinedereza) reported
@hilshjb @TalkTalk Sort it out @TalkTalk - disgraceful way to treat your customers…
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Anees A
(@A45361831A) reported
If anyone sees this please don’t go with @SkyUK I thought talktalk was bad and changed providers 2 weeks ago. But I was wrong talktalk is actually much better compared to this bollocks. Very slow and currently no coverage. Can’t wait to live back for talktalk on 6th July!
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Jennifer Major
(@JJM_NZ) reported
@talktalk the reason that my monthly bill payment is not going through is because I am no longer using your service. If you allowed me to cancel without insisting that I waste more of my precious time calling your customer service line to do so, you would have known this
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David Catherall
(@davidcatherall2) reported
The @talktalk box I was promised has not been delivered. The router I was promised has not been delivered, not even ordered by the company. Three phone calls over two hours and two weeks. Problem still not solved. No internet and a sub standard tv service. Not good
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Jacqui & Gordon Marshall
(@JacquiM71) reported
@TalkTalk my mother in law has been trying to renew her contract for internet etc. Advisors not understanding the issue she’s had for some time with her email address only from your end. Can someone contact me please.
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Adam+Calc
(@AdamCalc) reported
@TalkTalk why has there been problems every day with internet connection in W9?
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Angela Dow
(@AngJDow) reported
@TalkTalk Help! My 73 year old mother-in-law has no incoming calls, & a bad line calling out, she called twice, doesn't remember her security questions & dosent have online, and keeps being told to go online!! how can she resolve this?
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Matt Wackett
(@MattWackett) reported
Utility companies really do treat customers like dirt. Still having to pay full price for @TalkTalk internet despite going a week without due to their update & needing new router. Measly £8.40 compensation not being paid, despite loss of income, expense & 3+ hours spent on phone.
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alexADTR
(@alexADTR1) reported
@TalkTalk No, your advice will be ‘let us send out an engineer you will pay for to then say it’s a router issue, so you will have to pay for a new router to be installed, and that will take 4 weeks to happen’ by far the worst ISP in the UK, what a ******* rip off.