TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 6, 10:13 PM GMT+1.
- Internet (83%)
- Wi-fi (17%)
The latest reports from users having issues in Cardiff come from postal codes CF24 and CF14 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Weston-super-Mare, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 2 days ago |
|
Cardiff
|
Internet | 8 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Newport
|
Wi-fi | 23 days ago |
|
Cardiff
|
Internet | 27 days ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Sally Evans (@PerformandGrow) reported from Barry, WalesPlease help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Tom Mumford (@ThomasMumford) reported from Cardiff, WalesNow a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Anna Bensley (@iloveseagreen) reported from Newport, Wales@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, WalesPlease anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Cory (@CoryOConnor96) reported from Victoria, Wales@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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🏴 Walter of Wales 🏴#FBPE (@WalterofWales) reported from Risca, Wales@TalkTalk my internet is down, I can't call you
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Sarah Argent (@sargent65) reported from Cardiff, Wales@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Dean Porter (@Porter_Dean) reported from Cardiff, Wales@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Dawson #FBPE #FBPPR 🇪🇺 🇺🇦 (@dawsona56) reported@TalkTalk why is your customer service desk closed?
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TalkTalk (@TalkTalk) reported@Martin_Law Hi there Martin. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. We’ve continued to provide your TalkTalk email service free of charge for some time. -Phili
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Tigol (@bigoltiddies) reported@JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.
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CharleyBacon (@CharleyBacon11) reported@0x_Aperture @TalkTalk Was your service ever restored?
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Sam (@sammypinky1990) reported@TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.
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FPL Brothers (@brothers_fpl) reported@TalkTalk hi, our wifi has not connected to any of our devices today. My wife has tried the live chat but after 3 hours waiting, we still didnt reach an agent. We have tried the suggested restarts but no luck. Could you look into this issue for me?
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CrimBarrister (@CrimBarrister) reported@TalkTalk your website is showing supposedly no issues in my area but I have woken up to no internet & DownDetector showing multiple issues. Can’t get thru on the phone despite your lines supposed to be open from 8am and no response when I try to contact via LiveChat. Useless!
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Danny Alessandrelli (@DannyA2103) reported@TalkTalk The email that was sent to customers is very poor communication and misleading. Whoever drafted that email and whoever approved it to go out to customers should be advised accordingly
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Steve F (@DSteveF) reportedIt’s NOT POSSIBLE to speak to Technical ‘Support’ @TalkTalk before 09:00 or after 18:00! CHAT Bot doesn’t get answered or responded to, Messages on X are automated too! Shocking in today’s world 🙄
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Marley (@John_the_hawk) reported@TalkTalk That wasn't the point. Obviously at the point of sending that post I HAD regained access to the internet. The issue is when the internet is not available, sending a SMS link to report a fault to a website is of no use when a customer cannot access the internet! Do better!