TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 1, 2:38 AM GMT+1.
- Internet (80%)
- Wi-fi (20%)
The latest reports from users having issues in Cardiff come from postal codes CF24 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, Weston-super-Mare, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 5 days ago |
|
Cardiff
|
Internet | 5 days ago |
|
Newport
|
Wi-fi | 18 days ago |
|
Cardiff
|
Internet | 23 days ago |
|
Cardiff
|
1 month ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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andy lanyon (@andylance1977) reported from Newport, Wales@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Anna Bensley (@iloveseagreen) reported from Newport, Wales@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Amie Rushe (@amiewa23) reported@TalkTalk Issue in Crossamglen northern ireland no status noted anywhere online just an automated voice recording when you ring ???
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Sal-v 💙 (@Sal_Salvatore_p) reported@TalkTalk Will someone turn the internet back on for the TQ13 area of Bovey Tracey Devon as it has been off since 5am today and local businesses e.g Lidl & Asda garage have been cash only, and must be losing thousands of pounds #Wifi #internet #outage
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CharleyBacon (@CharleyBacon11) reported@0x_Aperture @TalkTalk Was your service ever restored?
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Jennifer Richards (@Jennife10651535) reported from Hassocks, England@TalkTalk It doesn't. I think it's not a problem with my device ,as I've looked at my local Facebook page and a lot of people are complaining
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Woodman (@Woodlifer) reported@status_is_down Talktalk down, Castleford, West Yorkshire.
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Mad_hatter (@Madhatt41585343) reported@TalkTalk I had problems, they got sorted about 8.30am...its now 8.30pm and MORE problems. Resetting the router has not helped
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Hamish’s Lynne (@lynniehamish) reportedYou know how everyone takes to Twitter to whinge about things! ….. I gotta just say @TalkTalk customer service were so helpful and kind when we noticed a problem with my mum’s phone line : she’s a falls risk now and they went above and beyond to make sure everything ok!
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Paul W (@PaulWoody69) reported@John_the_hawk @TalkTalk Their customer service is somewhat challenging.
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Shelb (@acrazyoldworld) reported@TalkTalk are there problems at talk talk this morning?
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NP (@NPhil1) reported@TalkTalk I had no WiFi and because in my area there’s hardly any signal I couldn’t check with you on line so my option was to call you only to being told that you’re not open. Is it too hard to leave us a message to let us know that there is an issue?