TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 11, 10:02 PM GMT+1.
- Internet (78%)
- Wi-fi (22%)
The latest reports from users having issues in Cardiff come from postal codes CF24 , CF23 , CF11 and CF14 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Pontyclun, and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 5 days ago |
|
Newport
|
Internet | 5 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Internet | 5 days ago |
|
Cardiff
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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harness68 (@harness68) reported from Cardiff, Wales@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, WalesDon’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Milly May (@MillyMayBlenkin) reported from Cardiff, Walesanother day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Christie Gerrard💙 (@StarWeep) reported from Pontypridd, WalesAnyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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merchant of Venus (@king_girl85) reported from Penarth, WalesSo last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Prakash Nayak (@SRIPRAKASH76) reported@TalkTalk Thank you Mandisa. I have sent email to the team hoping that the problems will be resolved soon and completely. Thank you
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LouBen 🎀 (@Bekola1975) reported@TalkTalk glitchy slow WiFi for hours now. On off on router. Hard chat on live chat. Followed all instructions. Still same this morn. Paying alot each month. They said an issue & did tests. Its not resolved. How & when please???
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Valley Girl (@FFWondeful) reported@talktalk my services were disconnected and your team is forcefully telling me to pay for it even though I explained to them respectfully the situation …bad customer service very rude agents .
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Jennifer Richards (@Jennife10651535) reported from Hassocks, England@TalkTalk It doesn't. I think it's not a problem with my device ,as I've looked at my local Facebook page and a lot of people are complaining
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thomas (@dleifohcs1108) reportedTalktalk why is Talktalk broadband done again only beginning of this week was not working
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elenaishere (@elenaishere3) reported@CharleyBacon11 @TalkTalk Hi Charley! Yesterday around 5pm - and after 4 hours of useless support
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk I will be adding my own Public Reviews on @TalkTalk and how disgraceful they are as a company to profit from Dead Customers. Your Management & Directors have no shame for Appauling Customer Services
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Joe (@JoeGriffin1989) reported@TalkTalk you have an offshore complaints team that sadly are not taking accountability and do not seem to grasp the seriousness of the issue. They do not seem to pass on notes on a system as every person I speak to doesn’t realise the full story. Lots of broken promises and lies
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk Can't believe that @TalkTalk are continuing to bill my late mother who died in October 2025. In April 2026 this Disgrace of a company continue to bill with no phone service.
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Pratab Ali (@pratab_a) reported@DrMarianaClaire @TalkTalk I left talktalk in March 2025 best decision I made. Price increase £35 for 75M. Moved to Vodafone £25 for 150M. Talktalk worked over cityfibre and regularly had random outages their end. Vodafone also on cityfibre. No problems so far. There was one outage but that was explained.