TalkTalk

TalkTalk Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF24 and CF23.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Cardiff, Wales 01/17/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Porth and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomPorth Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • uncriticalsimon Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • gaynor_edwards gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • ForbesMatthew Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • CoryOConnor96 Cory (@CoryOConnor96) reported from Victoria, Wales

    Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

  • WalterofWales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • justsimplyhales Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales

    @Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.

  • justsimplyhales Hales Evans-Kanu (@justsimplyhales) reported from Cathays, Wales

    @ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈

  • WebbLaurien Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • GazManGrumble Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

  • GazManGrumble Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • Sullyphil1 Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • Sullyphil1 Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service

  • CoryOConnor96 Cory (@CoryOConnor96) reported from Victoria, Wales

    @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

  • Sullyphil1 Sullyphil (@Sullyphil1) reported from Barry, Wales

    @TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..

  • zoidberg99 Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@zoidberg99) reported from Pontypridd, Wales

    @TalkTalk Is service down in CF37 area, or just me?

  • goddessdeeva Dee of the Endless (@goddessdeeva) reported from Pontypridd, Wales

    I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • shannonwest39 Shan West (@shannonwest39) reported

    @TalkTalk I am absolutely disgusted at your customer service. We’ve been waiting for an engineer to come while on our FIFTH day of no wifi. No ones turned up, you’ve said it’s been fixed when it clearly hasn’t. And you hung up on my partner on the phone. Never using you again.

  • DarkoZola ZolaDarko (@DarkoZola) reported

    @TalkTalk The latest reports from users having issues in Manchester come from postal codes M40, M34, M8, M21, M15, M28, M16, M24 and M14

  • mark_wapples Mark Wapples (@mark_wapples) reported

    @TalkTalk it would be useful when you send me a message to contact you about a problem with my new fibre broadband line if you had operators available to answer the chat when I try to contact you. Three times I have waited over 30 minutes without getting any contact. #talktalk

  • i_curlywurly Stripes (@i_curlywurly) reported

    @TalkTalk Not had the time yet, no. Its very annoying though - the guys who installed it assured me there would be no problems.

  • AnnEllis6 Ann (@AnnEllis6) reported

    @TalkTalk customer service is a joke. Failure to resolve issues by chat function and later by phone call. So I write to an email address given previously by yr complaints team to get an auto response saying contact us by chat or phone. Very Kafkaesque but appalling service.

  • PrinnyRae Prinny LaGirl (@PrinnyRae) reported

    Pls my internet is not working at the agent I’m in an online chat with is making me want to bash my head into the wall …. Help @TalkTalk

  • StageySarah Sarah (@StageySarah) reported

    @stopfundingheat @TalkTalk @MoneySupermkt I am just surprised they stopped talking about Meghan Markle for a minute to talk about something else... They seem to have a real problem with strong females who speak their mind!

  • MartinMtspace Martin (@MartinMtspace) reported

    @TalkTalk Can we please have some informed comment from your experts on the important issue of schools in the US having to put cat litter trays outside classrooms for the use of pupils who self identify as cats?

  • RachelL60979639 Rachel Lang (@RachelL60979639) reported

    @TalkTalk Congrats on a continuing abysmal service. No engineers visit this morning as planned.

  • Puerile88379641 Selwyn Hansford (@Puerile88379641) reported

    @virginmedia Yes, I can sign in with no issues. I'm getting very frustrated - starting to wish I hadn't left TalkTalk:(