TalkTalk Outage Report in Cardiff, Wales
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The latest reports from users having issues in Cardiff come from postal codes CF24, CF23, CF3 and CF11.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Porth and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Porth |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Richard Jones
(@RJZ303) reported
from
Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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Jill Beddoes
(@BeddoesJill) reported
from
Cardiff, Wales
@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Marion
(@MLeighBurney) reported
@butlerd101 @TalkTalk We've been down for about 3hrs in CR0. Fault has been logged. @TalkTalk it would be helpful if you could communicate postcodes affected, issue and approx fix time.
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Rai
(@sashalot) reported
@TalkTalk @LiamSimps0n Why dont you assist the rest of your 1000s of customers who have been tweeting you all day stating the exact same issue?? When are you going to put out a statement explaining what has caused this NATIONAL OUTAGE?? And tell us when it will be sorted as its impacting our lives!!!
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_Lovehoney_
(@Love__honeyo__) reported
Why is it so hard to speak to someone @TalkTalk NO internet for 2weeks and cannot get any help! This is annoying. I would like to make an official complaint and it’s asking me to speak to a robot with poor options. I need an email to raise my issue or speak to a person.
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_Lovehoney_
(@Love__honeyo__) reported
Paying £47 per month and I was refused a new router @TalkTalk I’ve had this since 2018 now it stop working and I waited 3hrs for no one. I need to cancel and be refunded for not having access since Christmas Day
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Arron Harewood
(@ArronHarewood) reported
@TalkTalk no wifi just had someone come out to sort it last week, and down again. Any known reason? Ipswich area?
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Hayley Bunting
(@HayleyBunting1) reported
@TalkTalk no internet in Croydon postcode CR0 since 4.20pm. This is an external issue which needs investigating with openreach. Please resolve asap
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KazH00
(@H00Kaz) reported
@MLeighBurney @TalkTalk Thanks I've also logged a problem but no one seems to know what's going on....
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Marion
(@MLeighBurney) reported
@TalkTalk @butlerd101 @TalkTalk can you issue some comms to give your customers some confidence that you are aware of a major issue, areas affected and when this might be fixed. Not via DM. Thanks.
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Ryan john
(@eldhogeorge1997) reported
@TalkTalk how long is it going to take for you to fix the Internet? It's been down for 2 hrs. Seems like it's down around uk.
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Big B
(@Bubble_Tea12345) reported
@TalkTalk Absolute disgraceful service. You offer me a deal to move onto F900. Agent pass me around to others to start on system and several just cut the line. Call back and get passed from agent to agent and some adding more to the tariff offered. Absolute JOKE service.