TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Sep 14, 7:34 PM GMT+1.
- Internet (50%)
- Phone (50%)
The latest reports from users having issues in Cardiff come from postal codes CF14 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 4 days ago |
|
Newport
|
Internet | 15 days ago |
|
Tonypandy
|
Internet | 1 month ago |
|
Cardiff
|
Wi-fi | 1 month ago |
|
Cardiff
|
Internet | 2 months ago |
|
Porth
|
Wi-fi | 2 months ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Milly May (@MillyMayBlenkin) reported from Cardiff, Walesanother day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Sullyphil (@Sullyphil1) reported from Barry, Wales@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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merchant of Venus (@king_girl85) reported from Penarth, Wales@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Cory (@CoryOConnor96) reported from Victoria, WalesAnyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Annie 🌱🏴😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, WalesFeeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Ian Evans 🏴🇺🇦 (@zoidberg99) reported from Pontypridd, Wales@TalkTalk Is service down in CF37 area, or just me?
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Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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First Squawk (@FirstSquawk) reportedTALKTALK TO ENTER TALKS ON NETWORK ARM WITH OCTOPUS: SKY
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MaggieTat (@maggie_tat) reported@tesssummers98 I've just spent over 4 hours talking with a TalkTalk chatbot. Eventually managed to resolve my issue by cancelling the service. If I'd spoken to an actual person the problem would have been solved in two minutes. It's absurd.
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Hanworth Barn Self-catering, Cromer (@Hanworth_barn) reported@TalkTalkGroup Email down after being hacked last week and all my mailboxes cleared. No response from Talktalk . Support is abysmal. Avoid at all costs..
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X_The_Andy_X (@X_The_Andy_X) reported@paulivory1963 @TalkTalk do yourself a favour @paulivory1963 and leave them, they are and always have been a terrible terrible provider. they double billed me for 6 months and i t took 9 months of legal letters to get it paid back
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MarionWindsor - #FBPE (@Go4gold100) reported@TalkTalk "Accidentally turned on CallSafe (£1/m feature) instead of Last Caller Barring due to wrong code from AI tool. Your phone team says I have to wait 30 days to cancel, but it's a rolling boost. Please turn CallSafe off and add Last Caller Barring today."
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MR COOL (@Lifeline04India) reported@TalkTalk talk Talk is Down Globally? Please confirm as ur support team is pathetic
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Mary Holmes (@maryholmes61) reported@TalkTalk Siyanda, I have sent a DM as requested but no help has followed. This is very frustrating.
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Darren Jenkins (@Villa51Darren) reported@TalkTalk @Ofcom since “planned maintenance “, my 90 yr old visually impaired, widowed mum has been left without a house phone line working for 12 days. Daily updates to say not fixed is not good enough in a modern tech world for an extremely vulnerable customer. DO NOT USE/Help!
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olusanyas lasange (@TopiSloppy) reportedAnybody else with sky wifi I moved from talktalk to sky few months ago got there 2nd fastest WiFi and it is ******* terrible my talktalk wifi was alot worse speeds and seemed to be faster 😑
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John Traynor 🇾🇪 (Ducksoap) (@Mr_JDTraynor) reported@Girlw0ndr I've had TalkTalk for six years and it has never let me down.