TalkTalk

TalkTalk Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF23, CF3, CF11 and CF24.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Cardiff, Wales 12/12/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Phone (5%)

    Phone (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomPorth Phone
United KingdomCardiff Phone
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • BeddoesJill Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales

    @TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

  • ThomasMumford Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    @talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢

  • TraceyDBancroft Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • harness68 harness68 (@harness68) reported from Cardiff, Wales

    @TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

  • iloveseagreen Anna Bensley (@iloveseagreen) reported from Newport, Wales

    @TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬

  • Welshhan Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • callumjohn28 Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡

  • callumjohn28 Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • RJZ303 Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • renzothealgieri Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • AlyshaPepper AlyshaS (@AlyshaPepper) reported from Cardiff, Wales

    @TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • renzothealgieri Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!

  • FIRSTCHAIRMAN Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales

    @TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult

  • ThomasMumford Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.

  • Porter_Dean Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • BillyEyfs Billy_Education (@BillyEyfs) reported

    46 minutes on a call. Passed between 5 departments, sent back to one department twice all to be told they cannot help me. @TalkTalk worst customer service I’ve experienced. And this isn’t the first time either. Truly regret signing up with them. Would not advice it.

  • Oxbow_Media Oxbow Media (@Oxbow_Media) reported

    @TalkTalk internet down in Shrewsbury, SY2.

  • Official_L89 KillaJab 🏆 (@Official_L89) reported

    @TeslaInTheUK I’m with TalkTalk, I get on average 60 download speed, tv and unlimited calls for £27 been with them for about 3/4 years not really had a problem with them

  • Rowland_040 rowland (@Rowland_040) reported

    @TalkTalk How come my WiFi has been down for 4 days now and u do **** all to help what a joke this happened last time when we went into lockdown it’s a joke

  • HazelTetsill Hazel Tetsill (@HazelTetsill) reported

    @TalkTalk Hello, we are in Shrewsbury with no wifi. Live chat not working. Tried ringing helpline and got hung up on. Please can we have information?

  • grantsusse Grant Susse (@grantsusse) reported

    @TalkTalk hey, I'm due to switch over to your service on the 14th, havent received a router yet, when should I expect it?

  • DrAmbroseWard Gabriel Ward (@DrAmbroseWard) reported

    @TalkTalk Internet has been down since 5pm yesterday, still down this morning, any news on it, in Sheffield s20

  • teesh69 ✨$ERENA✨ (@teesh69) reported

    I knew changing to @virginmedia was a bad idea. They turn our internet off bc we haven't paid a bill that they have said we don't have to pay and no one at the company is able to listen to phone calls or put anything in writing. I miss @TalkTalk

  • MikeyCrawford Mikey Crawford (@MikeyCrawford) reported

    @paj53 @EE @TalkTalk down here in SY1. Sounds like another big outage. Modem has dsl sync, but that's it. No internet 😒

  • Garden_Of_Jack Jack (@Garden_Of_Jack) reported

    @TalkTalk Good Afternoon, I am unhappy that it has come so far as I am having to make a formal complaint but here we are. Since we signed up to your broadband package in June of this year the speeds of the internet have been poor but bearable, however recently they have