TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (50%)
- Wi-fi (38%)
- Phone (13%)
The latest reports from users having issues in Cardiff come from postal codes CF23 , CF24 , CF3 , CF11 and CF14 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Phone | 12 days ago |
|
Cardiff
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Wi-fi | 14 days ago |
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Cardiff
|
Internet | 20 days ago |
|
Newport
|
Internet | 21 days ago |
|
Cardiff
|
Wi-fi | 21 days ago |
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Cardiff
|
Wi-fi | 21 days ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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harness68 (@harness68) reported from Cardiff, Wales@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Dean Porter (@Porter_Dean) reported from Cardiff, Wales@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, WalesDon’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Richard Jones (@RJZ303) reported from Cardiff, Wales@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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Cory (@CoryOConnor96) reported from Victoria, WalesAnyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Renzo (@renzothealgieri) reported from Cardiff, Wales@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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andy lanyon (@andylance1977) reported from Newport, Wales@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Debs Kemp (@canarydebs) reported@TalkTalk My stepmum has an issue with her landline. She and my father are vulnerable customers with multiple medical issues. Her son has a power of attorney but this is yet to be registered by you so Customer Services will not talk to him even though she told them they can
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Lozzs hide away (@lozzshideaway) reported@TalkTalk still not working due nice Thursday at 11pm it just blinking orange
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Jade (@Jade60692679232) reported@TalkTalk I’ve spent all evening trying to sort my elderly Nan’s landline. She cannot receive or make calls on her landline, and she’s on the priority register as she has an alarm dependent on the landline. I was spoken to awfully by CS, who cut me off and shouted at me. Pls help
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Kerrie (@WF2K_) reported@llqdave @TalkTalk @TalkTalkGroup They did that to me as well until I sent them a blunt response. And no, talking to customer service on here doesn't help much at all. They have less access than those on webchat and email etc.
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Van Toeka Af (@Pontsho92529967) reportedThere’s a well-known South African male actor who has been part of some of the biggest shows in the country. The other day, I joined his live on "TalkTalk" App, and I was interacting with viewers responding to comments, liking gifts, and engaging with people. Out of nowhere, he started swearing at me for no valid reason and even blocked me from the comments. It was honestly disappointing because I was just trying to show support and kindness, especially knowing how tough the industry in Mzansi can be. It’s sad to see such behavior, especially from someone who once lived a more comfortable lifestyle and now seems to be going through a different phase. Perhaps that also explains why his live sessions don’t attract many viewers anymore.
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Jade (@Jade60692679232) reported@TalkTalk Hi Elizabeth, she is, she’s in a town called Skelmersdale (WN8 postcode). We were told about Storm Dave potentially affecting her, but we were barely hit by it, and us & her neighbours have no issue?
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angela pring (@homegoal) reported@TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t
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Laura-JayneArmstrong (@MissLJArmstrong) reported@FunJustJustin @TalkTalk They have a tone, but when trying to call them it was going to voicemail. I’ve tried messaging somebody through the talk talk website but no help either 🙈
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Martin Law (@Martin_Law) reported@JU51LNS @TalkTalk Luckily I use my AOL email address from 25 years ago. AOL never charged me a penny. Disgraceful
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk @Toni90325911 Hello again Sindy. I have sent DM's and case Manager Christine has not provided any resolution to my complaints with @TalkTalk