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TalkTalk outages and service status in Cardiff, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Phone.
  • 50% Wi-fi (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Cardiff come from postal codes CF23 and CF3 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, and Newport.

CityProblem TypeReport Time
Cardiff Phone 24 days ago
Cardiff Wi-fi 26 days ago
Cardiff Internet 1 month ago
Newport Internet 1 month ago
Cardiff Wi-fi 1 month ago
Cardiff Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • Welshhan
    Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • inspired_by_t
    Tracey Tripp (@inspired_by_t) reported from Weston-super-Mare, England

    @TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage

  • RJZ303
    Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    @litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • PerformandGrow
    Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

  • WebbLaurien
    Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will

  • FIRSTCHAIRMAN
    Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales

    @TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • gaynor_edwards
    gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • allenpete1
    Pete Allen (@allenpete1) reported from St. Athan, Wales

    @TalkTalk good morning, our Internet is not working properly. Its very slow at the moment. We are nit sure ifs it been the weather that's done it but not working properly....Pete

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • angelajazz2
    Angela (@angelajazz2) reported

    @TalkTalk I have sent a DM, tried phoning & been referred to the website and hung on waiting for an agent for 45 mins last night. I’m afraid the service is so poor I’m cancelling today

  • k1kura55
    SKG k1kura55 お尻を蹴る (@k1kura55) reported

    @saltyy_savage Im talktalk and pay 37 for 900mb. Never had an issue with them or my internet

  • Finias
    Finiasfinn (@Finias) reported

    @glomaydew @TalkTalk Couldnt agree more. Worst service possible

  • baddieslovecloc
    crystalporterxoxo (@baddieslovecloc) reported

    @TalkTalk my internet is not working this is so annoying got work to do I’ve switched it off and restarted it still showing white but no internet connection.

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk @Toni90325911 Hello again Sindy. I have sent DM's and case Manager Christine has not provided any resolution to my complaints with @TalkTalk

  • mezza_68
    Deano (@mezza_68) reported

    @TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk For me to be grieving and spend hours on social media but you are sitting down and paid for it. Stop gatekeeping access to your senior executives

  • donitalyy
    Paul Meeney (@donitalyy) reported

    @TalkTalk Hi, engineers attended my property yesterday and informed me that an outside cable needs replacing which could take a week or so, as I'm working from home answering emergency phone calls which needs support of the companies website can you arrange for a dongle please?

  • sabu_maramon
    sabu zachariah (@sabu_maramon) reported

    @TalkTalk I am totally disappointing about the service I have received from talk talk . I spoke to a manager more than an hour still not sorted.

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @TalkTalk @BBCBreaking Please help as these compoanies plays very hard with Customer