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TalkTalk outages and service status in Cardiff, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 13, 3:32 PM GMT+1.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

The latest reports from users having issues in Cardiff come from postal codes CF24 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Tonypandy, Cardiff, and Porth.

CityProblem TypeReport Time
Tonypandy Internet 5 days ago
Cardiff Wi-fi 7 days ago
Cardiff Internet 21 days ago
Porth Wi-fi 30 days ago
Porth Internet 2 months ago
Cardiff Internet 2 months ago

Nearby cities with recent reports

Tonypandy

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • Tonywjohnson1
    Tony Johnson (@Tonywjohnson1) reported from Cardiff, Wales

    Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming

  • Porter_Dean
    Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • DaiSmashie
    Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

  • justsimplyhales
    Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales

    @Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.

  • Welshhan
    Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

  • PerformandGrow
    Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • iloveseagreen
    Anna Bensley (@iloveseagreen) reported from Newport, Wales

    @TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬

  • adamrattenberry
    Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales

    @TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

  • sargent65
    Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

  • StarWeep
    Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • gaynor_edwards
    gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    @Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • RussTaylor83
    Russ (@RussTaylor83) reported

    @TalkTalk Hi. Is there a service outage on broadband in YO22 post code?

  • mindinpanic
    Volodymyr Pavlenko (@mindinpanic) reported

    @business TalkTalk offloading wholesale to Telecel is the sensible move, the consumer side has been dragging them down

  • kaydfnr
    kayd (@kaydfnr) reported

    what’s best isp for routing? TalkTalk is awful I have 30 ping without exitlag whilst pixelbot has 20 and he’s on the other side of wales

  • JoannaR47564283
    Joanna Ross (@JoannaR47564283) reported

    @jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.

  • DeeloOfficial
    Deelo (@DeeloOfficial) reported

    @TalkTalkBiz Hi, I’m a Utility Warehouse broadband customer. Since switching from Vodafone, my PS5 has had severe online gaming lag. Could this be due to latency or routing on the TalkTalk Wholesale network? Any advice would be appreciated.

  • odetomercury
    Jake (@odetomercury) reported

    @TalkTalk Hi. Any issues reported in ST16? Internet is not working. I see there may be an issue with phone line in our area? Is there an ETA on a fix?

  • GaribaldiNG2
    Nick Fletcher (@GaribaldiNG2) reported

    @TalkTalk over the last couple of months Ive tried to log in to renew my contract rather than pay the out of contract price. Thought there was a mobile issue logging in. Today I remembered to try laptop at work and still cant log in. Guess you want the higher price from me eh?

  • butchermatt
    Agent PBA (@butchermatt) reported

    @TalkTalk Wow! Really! The worst company I've dealt with in decades! The customer service people call quoting from some rules and procedures book but don't actually listen to what you are saying to them! Useless.

  • xsandwich
    xsandwich (@xsandwich) reported

    @TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom

  • FAZILLION
    Fazillionaire (@FAZILLION) reported

    @TalkTalk I refuse to pay the cancellation fee or call this number. I need an express guarantee that I will not be charged an exorbitant cancellation fee for a service I have not used yet. This is the only action I want from TalkTalk..