TalkTalk outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent TalkTalk outage reports came from the following cities: Porth, and Cardiff.

City	Problem Type	Report Time
Porth	Wi-fi	16 hours ago
Porth	Internet	16 days ago
Cardiff	Internet	18 days ago
Cardiff	Wi-fi	21 days ago
Cardiff	TV	23 days ago
Cardiff	Internet	23 days ago

Nearby cities with recent reports

Community Discussion

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TalkTalk Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported 45 seconds ago from Church Village, Wales

  @HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

• 
  Matt Coles (@MWColes) reported 4 minutes ago from Cardiff, Wales

  @talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.

• 
  Tracey Tripp (@inspired_by_t) reported 6 minutes ago from Weston-super-Mare, England

  @TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage

• 
  Paul Binning (@StarrdLtd) reported 7 minutes ago from Llantrisant, Wales

  @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

• 
  AlyshaS (@AlyshaPepper) reported 16 minutes ago from Cardiff, Wales

  @TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice

• 
  Dai Smash/DavidDoran (@DaiSmashie) reported 24 minutes ago from Cwmbran Central, Wales

  @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

• 
  andy lanyon (@andylance1977) reported 27 minutes ago from Newport, Wales

  @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

• 
  NonWatcyn #IndyWales (@nonwatcyn) reported 30 minutes ago from Cardiff, Wales

  @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

• 
  Fiona Thomas (@RichardFiona) reported 31 minutes ago from Dinas Powys, Wales

  @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

• 
  Dee of the Endless (@goddessdeeva) reported 32 minutes ago from Pontypridd, Wales

  I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

• 
  Matt Coles (@MWColes) reported 33 minutes ago from Cardiff, Wales

  @TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.

• 
  Fiona Thomas (@RichardFiona) reported 34 minutes ago from Dinas Powys, Wales

  @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

• 
  Adam Rattenberry (@adamrattenberry) reported 35 minutes ago from Cardiff, Wales

  @TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported 37 minutes ago from Risca, Wales

  @TalkTalk my internet is down, I can't call you

• 
  Callum (@callumjohn28) reported 43 minutes ago from Cardiff, Wales

  @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

• 
  Julian Blackburn (@BlackburnJulian) reported 44 minutes ago from Cardiff, Wales

  @TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline

• 
  Christie Gerrard💙 (@StarWeep) reported 46 minutes ago from Pontypridd, Wales

  Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

• 
  Fiona Thomas (@RichardFiona) reported 47 minutes ago from Dinas Powys, Wales

  @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

• 
  Simon 💉💉💉🐉 (@uncriticalsimon) reported 50 minutes ago from Newport, Wales

  @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

• 
  Hannah Roberts (@Welshhan) reported 53 minutes ago from Cardiff, Wales

  Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucas 😏 (@itsmelucasdt) reported 4 minutes ago

  @TalkTalk Hi, I live in a building that constantly has issues with its broadband provider. We’re talking about at least 150 flats and around 400 people that are willing to change their provider. How can I, a talktalk customer, can refer a whole building of flats to move to talktalk?

• 
  Angus (@Angus_02) reported 6 minutes ago

  @TalkTalk awful service. My 89 & 91yo grandparents (one with Parkinson’s) tried to upgrade their internet & are now left with no working phone line. The engineer admitted he wasn't "very familiar with phones." Now told it's 3 working days just to get a case manager. 👏

• 
  Agent PBA (@butchermatt) reported 7 minutes ago

  @TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!

• 
  Gilly G (@glg70) reported 8 minutes ago

  @Utilitywaremal still waiting in a call more than 2 week later on a dispute on pricing since you took over TalkTalk, absolutely abysmal service, overpriced & clearly don’t care about customers, was with aol/talktalk for 24 years with rarely an issue!

• 
  Paul Wales (@PaulWales897674) reported 9 minutes ago

  @MartinSLewis #talktalk has been doing this for years, never agree to a contract extension and always source your own phone

• 
  Mary Holmes (@maryholmes61) reported 10 minutes ago

  @TalkTalk Siyanda, I have sent a DM as requested but no help has followed. This is very frustrating.

• 
  Bill Graham (@graham69717) reported 11 minutes ago

  @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

• 
  Angela (@angelajazz2) reported 13 minutes ago

  @TalkTalk Our internet has been virtually non-existent for days even though Openreach are supposed to have fixed the exchange. Obviously not!What’s going on TalkTalk? I have a fault logged but I can’t even access your website from my phone. We so need to cancel our contract with you!

• 
  Karen Graves (@kgraves68) reported 14 minutes ago

  @TalkTalk absolutely shocking customer service from you!

• 
  John Peeling 🇺🇦 (@Tambourineman88) reported 14 minutes ago

  @TalkTalk Direct message not working