TalkTalk outages and service status in Cardiff, Wales
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Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Cardiff, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Tonypandy, Cardiff, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 9 days ago |
|
Tonypandy
|
Internet | 30 days ago |
|
Cardiff
|
Wi-fi | 1 month ago |
|
Cardiff
|
Internet | 2 months ago |
|
Porth
|
Wi-fi | 2 months ago |
|
Porth
|
Internet | 2 months ago |
Community Discussion
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TalkTalk Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, WalesDon’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, WalesPlease anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Hales Evans-Kanu (@justsimplyhales) reported from Cathays, Wales@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Renzo (@renzothealgieri) reported from Cardiff, Wales@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Dean Porter (@Porter_Dean) reported from Cardiff, Wales@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Cory (@CoryOConnor96) reported from Victoria, Wales@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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harness68 (@harness68) reported from Cardiff, Wales@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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West Midlands Case Management LTD (@WMCMltd) reportedWe are currently investigating an issue where @TalkTalk has shared customers information with @RiseFibre in direct breach of GDPR Legislation, In a recorded call Talk Talk state that Rise Fibre are NOT taking over services and admit that failings are visible but out of there control. The Information Comissioners Office have been contacted and a complete case file will be sent to them along with Solicitors for potential legal action.
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Yotboy (@Yotboyo) reported@SandyofSuffolk I have a reciprocal agreement with my neighbour on Vodaphone. I am on TalkTalk. If either goes down we switch to the other.
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El Gato (@CravenRavenism) reported@Starlink star link is excellent -solved all of our issues. We live in a rural part of Britain with only option plusnet or talktalk using the same sluggish speed/lines. Starlink set arrived the next day, took 10 minutes to set up / much faster and no contract. For RURAL parts it’s best
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Not Telling You (@NotTell24055912) reported@currys you are currently giving the 100% worst customer service i've experienced since leaving TalkTalk 10 years ago. You should be ashamed. My elderly and vulnerable grandfathers fridge freezer delivery has not shown up as planned yesterday. No customer support at all.
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John Peeling 🇺🇦 (@Tambourineman88) reported@TalkTalk Direct message not working
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Reece (@_ReeceDouglas) reported@MrRoflWaffles Should see if @zeninternet operate in your area! I swapped over to them last year from TalkTalk and it's never dropped below what I pay for! their customer service is incredible too whenever I've called (Payment issues)
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Tumshie (@Tumshie71) reported@roley999 @TalkTalk Same situation dude. Absolutely rotten service
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Jonni Gilbert (@jonnigilbert) reported@TalkTalk no Internet connectivity since 00:23. Please advise if problem in London NW area
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Paul Flather (@flatherings) reportedSo then this guy asks for £1 deposit refundable I am reassured to solve my problem presumably on behalf of @Talktalk who are my erstwhile WiFi suppliers but have gone into cyberspace ….after a few exchanges he says for £22 he will connect to my system abc solve it for me ?
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Dave O (@llqdave) reported@TalkTalk Sindy, why do you think that would help? Who would you refer me to, other than the customer service department that is ignoring me? #Talktalk lie by email. And then lie about the lies. They have no idea how the billing system works. If they phone you, they just talk over you.