TalkTalk Outage Report in Hengoed, Caerphilly County Borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Hengoed, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (4%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Treharris, Rhymney, Blackwood, Newport, Merthyr Tydfil, Pontypool, Caerphilly and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Treharris |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
||
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
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Richard Jones
(@RJZ303) reported
from
Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Jill Beddoes
(@BeddoesJill) reported
from
Cardiff, Wales
@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Markanthony Phillips
(@markanthonyphi1) reported
@TalkTalk Hello, I asked to have broadband installed in my home in October, it never arrived. Your chatbox told me they had no evidence off this. I did not reapply. Today I have tried to get in touch as I have been informed by TalkTalk they have set up a direct debit! Help
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Phil
(@CaptainPC292) reported
@TalkTalk We are getting an independent company to get all information from the line and router as it shows restrictions in place. You are still wanting payments on time! What do we get when you don’t provide a service
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Twelvhead_games
(@TwelvheadG) reported
@TalkTalk @BeansTV_ I don't think he is well if I'm honest. Looks quite annoyed to me. Probably best to just release him from his contract as you're not providing the service he's paying for. Hope this helps ok bye.
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Robert Fernie
(@RobertFernie2) reported
@TalkTalk Will Durham be affected by this as my connection has been poor for days now
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Student Nurse Freda 💙
(@StN_Freda) reported
@TalkTalk It would help if you can be transparent about the real timeframe. We have been told this for the past 30 hours and if it is going to take long, it's important to share that info rather than giving hopefully vague timeframes.
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joanne rigg
(@jorigg40) reported
@TalkTalk any idea when the issue will be sorted ? I’ve been without internet since 8am Sunday morning? Are we being compensated for this ?
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Jac
(@JackieJ92203482) reported
@Baasha666 @TalkTalk Very good. People r not stupid. U r on top. One step a head
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CMHT ADVOCATE
(@CMHTADVOCATE) reported
@TalkTalk Has anyone’s service been resolved yet? M7 area hasn’t
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Demi Wibberley
(@DemiWibberley) reported
@TalkTalk poor poor service. I brought internet off you at the start of November to be it stalled on the 29th. The engineer came out everything was set up but it didn’t work. I phoned up to discover YOU had canceled it without my permission.
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Choco Brown
(@ChocoBrn123) reported
@TalkTalk It’s been going off and on. Cmon we have work to do pls fix it