TalkTalk

TalkTalk Outage Report in Hengoed, Caerphilly County Borough, Wales

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Hengoed, Caerphilly County Borough, Wales 11/16/2025 03:15

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hengoed, Caerphilly County Borough, Wales

The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff, Merthyr Tydfil, Pontypool, Caerphilly, Mountain Ash, Ferndale and Pontypridd.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomMerthyr Tydfil Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet

Community Discussion

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TalkTalk Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • gaynor_edwards gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • CoryOConnor96 Cory (@CoryOConnor96) reported from Victoria, Wales

    Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

  • baxterthornton May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

  • WebbLaurien Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

  • AlexDWilliams Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales

    @TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.

  • StarWeep Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

  • elliebus Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales

    @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • WalterofWales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

  • DaiSmashie Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

  • CoryOConnor96 Cory (@CoryOConnor96) reported from Victoria, Wales

    @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

  • ForbesMatthew Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • sargent65 Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • steph29airey Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • uncriticalsimon Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales

    .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • SharynCase_ Sharyn Case (She/Her) (@SharynCase_) reported from Manchester, England

    My @TalkTalk box decided to change channel and then turned itself off 😬 I know tv is a bit crap this time of day but I feel that’s a bit dramatic !

  • WiseGreyOwl Richard Holway (@WiseGreyOwl) reported

    .@talktalk. Your email systems are down YET AGAIN. Pls give us an update on likely time to fix. This is happening just TOO OFTEN.

  • nikkicrowley1 nikki (@nikkicrowley1) reported from Walker Gate, England

    @TalkTalk Tried to log in & My Account but is down so I actually can’t check it to get more info! Can I have some response here please?

  • WiseGreyOwl Richard Holway (@WiseGreyOwl) reported

    @TalkTalk You must know that your email servers are down? They are now working OK again. But that is FIVE HOURS without being able to send emails via Outlook. That is the 3rd time this month this has happened. Seriously ‘not good enough’

  • sneakyraptor Cam (@sneakyraptor) reported

    @TalkTalk First time I've needed customer service and it was just awful, no answers and rude. Won't be renewing.

  • shanlapx 🦋shan (@shanlapx) reported

    @lozlancaster @TalkTalk Mines been down since 11 I can’t even watch sons of anarchy I’m foaming

  • nick_tones Nick Tones (@nick_tones) reported

    @TalkTalk When will service be restored to Newcastle East? Also, what are the technical reasons for the outage? You really should include more details as to reasons and ETAs for a service people are paying for.

  • shanlapx 🦋shan (@shanlapx) reported

    Wifi down since 11am so I haven’t been able to spend any of my hangover binge watching Sons of Anarchy. I’m absolutely foaming. **** you @TalkTalk

  • Lizelbeth Elizabeth Caswell (@Lizelbeth) reported

    @TalkTalk there hasn't been a service status update for over 2 hours, any idea what the progress is on getting connection restored in Newcastle?

  • W41K3R_27606 W41K3R 27606 (@W41K3R_27606) reported

    @TalkTalk And I hope I won't be charged for the internet being down because that would be a **** move on TT behalf