TalkTalk Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Phone (11%)
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Wi-fi (9%)
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Total Blackout (8%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Cwmbran and Hengoed.
City | Problem Type | Report Time |
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Community Discussion
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TalkTalk Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Matt Coles (@MWColes) reported from Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales
@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever
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Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week
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Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Matt Coles (@MWColes) reported from Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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harness68 (@harness68) reported from Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Cath (@CatherineJ43) reported from Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully
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Matt Coles (@MWColes) reported from Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Anna Bensley (@iloveseagreen) reported from Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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AlyshaS (@AlyshaPepper) reported from Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Matt Gray (@DrMattGray) reported
@TalkTalk Do you know what. I think I’ll pass this time. None of the previous 10-15 DM’s and subsequent conversations have made any difference. Why don’t you make the effort to get customer complaints to call me. @MartinSLewis
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Kim Karlstein (@KimKarlstein) reported
@MaxJr17185679 @TalkTalk Has your issue been fixed? My internet suddenly stopped yesterday afternoon and until now hasn't returned 🙄
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TalkTalk (@TalkTalk) reported
@ROBERT12772279 Calls to our number from a TalkTalk landline are free of charge. If you are calling from a mobile, any charges will be set by your network provider. Cheers, Andy
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GDPRbreach (@GDPRbreachesICO) reported
@TalkTalk Is Talktalk down in Penryn? We have no broadband. Line test is doing nothing, just hanging
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Elle Tee (@elleteeweegie) reported
@TalkTalk Why no call back then? Currently on the phone, have been for 1 hour and 35 mins. Let’s hope the system isn’t ‘down’ again by the time I finally speak to someone.
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fredie sharp (@FredieSharp) reported
@TalkTalk hi I need to cancel my contract before it renews. I am abroad so cannot call or log into my account and the live chat isn’t working - please help
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ROBERT GRIFFITHS (@ROBERT12772279) reported
@TalkTalk @geteero still no signal happened to use the hotspot from the phone I'm paying for nothing I want my contract ended you can have your router back the second one and still no better no service
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Moretta Still Toddy's Friend#RIPKevin (@moretta_moon) reported
@TalkTalk worse internet service ever always dropping out 4 times already since 4 am. Slower than Dial up Truely awful Get your Bl**dy act together
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Hamid Reza (@hamjam101) reported
@TalkTalk, I haven't had internet or a landline since the 22nd of March. I have called and called and yesterday was in chat for 5 hours, with no resolution. Please just send an engineer to reconnect the line.
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Graeme Osborn (@Graeme_Osborn) reported
@TalkTalk Hi, why don’t you have a number I can call to cancel? Having to chat to 2 bots & 1 human then wait up to 48 hours for a call is ridiculous. Especially when there’s no possibility of changing my mind as my UFO contract has ended & Future Fibre isn’t available in my area.