TalkTalk Outage Report in Hengoed, Caerphilly County Borough, Wales
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The latest reports from users having issues in Hengoed come from postal codes CF82.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Hengoed, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hengoed, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Cwmbran, Newport, Hengoed and Blackwood.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Hengoed, Wales
Latest outage, problems and issue reports in Hengoed and nearby locations:
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Renzo (@renzothealgieri) reported from Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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andy lanyon (@andylance1977) reported from Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales
@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Hannah Roberts (@Welshhan) reported from Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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andy lanyon (@andylance1977) reported from Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Annie 🌱🏴😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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May Baxter-Thornton 🏴 (@baxterthornton) reported from Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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andy lanyon (@andylance1977) reported from Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Renzo (@renzothealgieri) reported from Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Richard Jones (@RJZ303) reported from Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Allen (@1961daleAllen) reported
@TalkTalk We have a problem with our Internet which seems clear to me in linked to the router. We have just been told that despite being tagged as High Priority the first engineer visit is the 20th December !!!! I work from home and am having to purchase extra data to keep going.
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Ben Grimshaw (@BDGrimshaw) reported
67. About to query £5 excess charge on my latest bill with @TalkTalk. Predictions? Go through verification (again), promise of investigation into the issue, say I'll get a call back, which will then require the agent to investigate further...all while ignoring previous complaint
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R (@razrye) reported
@TalkTalk any chance of customer services giving me a call back? It's been 2 days
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MarieH (@MrsMarieH) reported
@TalkTalk Contacted you via DM ref lack of any response to an issue since 18th November. You confirmed my security details etc at 11:58 but - almost 2 hours later - still no further communication. How much longer am I supposed to wait, constantly checking my DMs?
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Patrick (@PatchRob1nson) reported
@TalkTalk Is there internet issue today? I lost connection around 10am, I have switched the router off for a few hours and switched it on and still have no connection.
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Madhu Gurung (@GurungMadhu) reported
@TalkTalk Talktalk, my internet is not working!!! Your city fibre people came to install fibre optic broadband in my house yesterday 1pm and ever since then- nothing is working, no internet no phone! Called you guys yesterday evening and 4 times today - 1/10 customer service. Please sort!
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Jacqueline Dixon (@jeddys1) reported
@TalkTalk I only want full fibre shame the failed install on 27th October has not progressed. I just want a resolution I thought you provided broadband?
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James Robertson (@JameskRobbo) reported
@TalkTalk Na forget it you had your chance. Going to cancel his direct debit so you can’t have anymore of his Money. You have no intention of helping vulnerable customers
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Blame Casonika (@IamClaireField) reported
I asked @talktalk for an update on the text service. It knew that my account had my mobile number on it last time as it sent a text as well as email...Now it's asking for my home phone number, weirdly...Hope this text isn't a phishing scam...I haven't told it anything...
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Reza Zamani (@RezaRzm) reported
@TalkTalk No internet in Islington’s area since yesterday 6Dec. No calls or sms received from Talktalk on status. No issues reported on Twitter about Islington area either. Appalling services.