TalkTalk Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Mountain Ash come from postal codes CF45.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Aberdare, Cardiff, New Tredegar, Treharris, Porth, Rhymney and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Tony Johnson
(@Tonywjohnson1) reported
from
Cardiff, Wales
Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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M🌸
(@ttyEngland) reported
@YardleyShooting @TalkTalk Customer Service is a euphemism for giving consumers the run-a-round.
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Will 📸
(@WTEBN) reported
@TalkTalk No you wouldn’t. I tried your Twitter support before and you were less than useless. I’m currently dealing with your live chat team who, frankly aren’t much better but at least the conversation with them is marginally quicker!
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Kate 🕸
(@barewithwebb) reported
@TalkTalk Been on the phone 50 minutes, hoping to change the address of our policy. Been passed around at least 6 people, all telling me contradicting information, with no idea how to help me with a simple request. Then phone line went dead. Shocking customer service.
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HeavyLight
(@HeavyLightPiano) reported
@TalkTalk Do you have a customer service number that works? Your numbers 0800 542 8081 & 0345 172 0088 are just hanging up on customers after people are getting through the selections.
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Leah Reilly
(@LeahRei79840741) reported
@TalkTalk @HeavyLightPiano I have been trying this since 8am this morning. We got connected 'just' yesterday. Have a problem & nowhere to turn! Terrible first 24 hours!! Thought Virgin were bad. All the same.
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3:61 am
(@dvllskies) reported
@TalkTalk You talk a lot but do the issues get resolved? Nope it's just another 'sorry to hear that'. You aren't sorry about reaching into my pockets every month and stealing from me. You straight up lie about your speeds to us all
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Oskieboi
(@RizaGonzaga8) reported
@TalkTalk Yes and according to your costumer service agent I have spoken to @ 12:23 ( second call I made today) apparently there was some problem that the engineer is not coming anymore but NOBODY informed me until I called second time as it is getting near 1300H.
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3:61 am
(@dvllskies) reported
@TalkTalk You have the worst service I have ever experienced with any company on the face of the planet earth. I guarantee not even the admin uses talktalk otherwsise they'd be sat there for 20 minutes trying to send a tweet
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Ellie Grimes
(@EllieGrimesx) reported
@TalkTalk possibly has the worst customer service. 3 times I have cancelled my contact with you, that you keep reinstating. Countless phone calls and it’s still not sorted!
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Thomas Rogers
(@iamtomrogers) reported
@TalkTalk your customer service is actually appalling. None of your staff can communicate to each other and no one can solve my issue. The @OpenreachHelp technicians don’t even turn up. It’s a joke.