TalkTalk Outage in Mountain Ash, Rhondda Cynon Taf, Wales

@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless

@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

@Stephmctay @TalkTalk Agree, awful service, sorry I left sky

Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

@talktalk sort out your service. Only on bare minimum data to send this, can't log onto my account currently either. Not happy. No Internet via wired or wireless.

@TalkTalk Talk talk is a big ****. I pay for Internet 80 Mbps(60guaranted) but I have max 39Mbps. Connection is a not stable, sometimes speed of my Internet is between 0 and 1 Mbps

Hi @TalkTalk Can you respond to my DM please as soon as possible, my wife has just stopped working and has been off since last 45mins. I need to work in the morning...... please help!!!!

@PicklesaurusR @TalkTalk Yeah it’s terrible mate, literally the reason I’ve had to stop streaming for the last few months 😭

@TalkTalk any reason why you keep switching my public IP address every night just after midnight? Happened again, yet again no service...

@TalkTalk why are my comms off, thankfully ive unlimited data on my mobile.....that said it seems all your customer service is asleep

@i_am_poni @TalkTalk Get on BT or Virgin mate, thats awful speed :o

@TalkTalk Been down for five days! Fix please!

@TalkTalk My wifi has been down from Sunday hasn't come back dunno why

@notNxrth @Sloth_R6 @virginmedia Virgin is awful, but ngl no where near as bad as talktalk. In terms of connection and ****