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TalkTalk Outage Report in Ferndale, Rhondda Cynon Taf, Wales

Why is my TalkTalk service not working?

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Ferndale, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Ferndale, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Ferndale, Wales

The most recent TalkTalk outage reports came from the following cities: Pontyclun, Blackwood, Pentre, Pontypridd, and Ynysddu.

CityProblem TypeReport Time
Pontyclun Internet 10 days ago
Blackwood Internet 10 days ago
Pentre Internet 16 days ago
Pontypridd E-mail 23 days ago
Ynysddu Total Blackout 2 months ago
Blackwood Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Ferndale, Wales

Latest outage, problems and issue reports in Ferndale and nearby locations:

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • kelwd1974
    Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales

    @TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

  • Bankmeto27
    The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales

    @TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

  • Gershwin1974
    Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales

    @TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

  • moretta_moon
    Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales

    @OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week

  • moretta_moon
    Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales

    @OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    @TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    Once again, shocking service from @TalkTalk Quite literally the WORST company I have ever had the displeasure to deal with 😡😡😡

  • moretta_moon
    Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales

    @owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales

    @TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • RayDavi80338633
    Taffy 68 (@RayDavi80338633) reported from Betws, Wales

    Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless

  • baxterthornton
    May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

  • jordanbishop11
    Jordan Bishop (@jordanbishop11) reported from Blackwood, Wales

    @TalkTalk love how since calling and telling you we’d be changing provider you’ve slowed the internet down so much I can’t load any catch up services. Cheers 👍🏽 won’t be returning to you anytime soon

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!

  • StevenBletsoe
    Steven Bletsoe (@StevenBletsoe) reported from Bridgend, Wales

    Can @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • RickyNolan74
    Ricky 🖤🏳️‍🌈 (@RickyNolan74) reported

    @TalkTalk our broadband hasn't been working since about 8pm last night,I have tried all the trouble shooting tips and still have a red light on the internet .. please help

  • BenjaminEHowe
    Ben vеrified™ (just kidding 😉) (@BenjaminEHowe) reported

    @charwarz @TalkTalk IMO this ought to be addressed by the regulator, the providers have very little incentive to provide good offboarding service. What do you say @Ofcom, I think a requirements to issue refunds via an electronic transfer where they are paid by electronic transfer is reasonable?

  • til01
    til01 (@til01) reported

    @TalkTalk hi there, the internet is really unstable! It drops at least every 30 minutes!

  • til01
    til01 (@til01) reported

    @TalkTalk your network has a lot o hiccups here in Glasgow the last few days! Guys we working from home!

  • mclaren17
    Enoch (@mclaren17) reported

    @TalkTalk Yes its still on going, old smaller router works fine on wifi Your new bigger one you sent is put it bluntly is ****. Tried reporting it on my account so they could run a test. But no WiFi to do it with. So gone back to my oldest one.???

  • TheOfficialEngo
    Engo (@TheOfficialEngo) reported

    Is it impossible for talktalk to provide one full day of ******* reliable connection? holy ******* **** I’ve never hated a company more than I ******* hate talktalk

  • LeanneDonnelly1
    Leanne (@LeanneDonnelly1) reported

    @TalkTalk @BeetzyBaby Hi Debbie I’ve helped a few leave talktalk due to their shocking service. I’m partnered with Utility Warehouse we are Which? Magazine utility brand of the year 2020 and our broadband is also award winning with them. Drop me a message for no obligation info 👍🏼

  • ma77yg
    Matthew Goodwin (@ma77yg) reported

    @TalkTalk As other companies look to help any way they can and rally together with customers you’ve seen it as an opportunity pretty shameful that. 2/2

  • flub5568
    Rory🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@flub5568) reported

    @TalkTalk are there any problems with service today as some sites can't be accessed it keeps saying Secure Connection Failed

  • FollowTradess
    FollowTrades (@FollowTradess) reported

    @talktalk @talktalkgroup is your service blocking websites even without any filter on? I want to go onto beerhawk, tried going onto other breweries to buy beer - 'this site can't be reached'. This, after increasing your 'guaranteed fixed rates' by £2 a month. Why should I stay?