TalkTalk Outage Report in Treherbert, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Treherbert, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Treherbert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at TalkTalk
TalkTalk is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Treherbert, Wales
Latest outage, problems and issue reports in Treherbert and nearby locations:
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully
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Taffy 68
(@RayDavi80338633) reported
from
Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Rebecca Morgan
(@RebeccaMorgan86) reported
from
Ystradgynlais, Wales
A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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The_Bankmeto
(@Bankmeto27) reported
from
Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Kelly Williams-davie
(@kelwd1974) reported
from
Treorchy, Wales
@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Andy veale
(@andyveale) reported
@TalkTalk your customer service is appalling!!! Over an hour on the phone and nothing resolved 🤬🤬
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Lucy Smith
(@lucy_smith243) reported
@TalkTalk Hi, I moved house recently and just got an email saying my service is live in my new house but I changed this to 17th! I don't even own the property yet!! please help!
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Ellie
(@elliecalladine_) reported
Talktalk are absolutely ******* awful as someone who has worked in customer service themselves I do not understand how they can add money onto my bill when I’m in a fixed contract then when I call up say they can’t do nothing but can’t explain why I’ve been charged 🤨
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Jay
(@jordanhoggan) reported
@TalkTalk Hiya, are you offering new connections on the york UFO network any more? The product page has gone walkies. thanks!
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Anna hall
(@AnnaBabs88) reported
@TalkTalk you really need to sort out your customer service automated phone service it’s a joke!! I haven’t even been set up with my wifi yet and already I am thinking of cancelling!!
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Tom Fisher
(@Tfish57348793) reported
@TalkTalk Well @TalkTalk, thanks for your lack of help. I mentioned 3 times that I do not live with my father, however I am supposed to go over to his house and sit by his router. #notgood #badcustomerservice
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Ian Wright
(@IPWright) reported
@TalkTalk Do you have an actual email address for complaints? Or should I go straight to Ofcom? The department can't take my complaint, Customer Services can't handle it, @TalkTalk have said they can't either, and the email address I was given doesn't work.
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Biplav
(@Bip_Lav) reported
@TalkTalk Why does your internet keeps going down and coming back up? No consistency even for an hour
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Warzone Cheater
(@WarzoneCheater) reported
@Tfish57348793 @TalkTalk Talk Talk customer service so bad they offered help to the 2 people here that dont need it. Just help ur dad move over to BT. Talktalk are simply BT resellers.
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craig
(@craig13803947) reported
@TalkTalk No good to anyone when your working from home and start at 7 and your customer service doesn’t open until 9. Your service this week has been shocking at best.