TalkTalk Outage Report in Treherbert, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Treherbert, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Treherbert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Phone (11%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (6%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Treherbert, Wales
Latest outage, problems and issue reports in Treherbert and nearby locations:
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Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales
Two weeks on and the @TalkTalk saga continues. Still no service, daily phone calls & online chats & still no refund of £358 that they owe me. Absolute nightmare!! Shame on you Talk Talk. If you are thinking of using Talk Talk.... DON'T DO IT!!
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales
@TalkTalk line ceased due to company error. No Internet, TV or phone line until 5/10. 3 hours spent speaking to you yesterday with no positive outcome. Terrible custom service, disconnected x3 & unable to get hold of the complaints dept 🤔. Very poor!!
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Ian Evans 🏴🇺🇦 (@zoidberg99) reported from Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales
@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Taffy 68 (@RayDavi80338633) reported from Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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May Baxter-Thornton 🏴 (@baxterthornton) reported from Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales
Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales
A week on and absolutely no progress.... @TalkTalk you are a disgrace!! I would advise everyone to avoid this company at all cost. Customer service is non-existent! Money grabbers!
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Rebecca Morgan (@RebeccaMorgan86) reported from Ystradgynlais, Wales
@TalkTalk No, I've never come across such incompetence in my life!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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DM (@ScotsSense63) reported
@TalkTalk @tristiaharrison @CityFibre 12 days after our fibre was installed we still have no working WiFi. Promised new router has not arrived after a week. Shocking service.
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Will 📸 (@WTEBN) reported
@TalkTalk Try reading the tweet. The “complaints team” did your job because you couldn’t be bothered. The complaint was about your team not helping and abandoning me mid conversation without a telling me because your shift ended. Don’t take credit for other people’s work.
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S (@StephRudd4393) reported
For a company called @TalkTalk they don’t wish talk to us. Please can someone contact me asap @TalkTalkGroup #talktalk #help
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Greg (@followgreg) reported
@MrRoberts84 @TalkTalk They are the worst mate
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Taekook (@Taekook24274614) reported
@TalkTalk hi do you know if engineer has been out to fix my fault yet?
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Rischidaran (@Rischidaran0302) reported
@TalkTalk this isn’t a reliable internet source Internet stopped working !!kept restarting the router and it worked for 3 hour intervals and now it’s completely gone. Customer service say they’ll check it out on Monday. I’ve got a business to run and it’s the weekend.
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Awwal Abdullahi (@TheAwwalabdul) reported
@TalkTalk customer care has to be the worst at resolving any issue. I don’t understand why a simple change of ownership on my contract has turned into a frustrating endeavor that has taken more than 3 months.
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▫️Kirstie▫️ (@kaylou_94) reported
Leaving @TalkTalk at the end of the month! Never ever ever go with them - you pay for a service that doesn’t work & staff that probably don’t get paid enough to care which shows…
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Will 📸 (@WTEBN) reported
Thanks to @talktalk’s complaints team doing what their customer service team couldn’t and sorting out my new router, I have finally been able to watch episode 1 of the new Stranger Things series …wow! 😱
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sharon (@sharon87186328) reported
@TalkTalk Had no internet since last night again - rebooted/ unplugged all cables / switched off at wall. Called the office rubbish service it’s like they read off a script! Only been with you 2 months had endless internet issues - lost all faith that you can provide a reliable service