TalkTalk Outage Report in Cathays, Cardiff, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at TalkTalk
TalkTalk is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (72%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Tonypandy, Newport, Caerphilly, Cwmbran and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Tracey Tripp
(@inspired_by_t) reported
from
Weston-super-Mare, England
@TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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John perry
(@johnfredperry) reported
@TalkTalk latest update after over 6 weeks of no WiFi or phone line is no update. Trying to run a business and home school just not possible. Can anyone help please?
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ᏦᏋᏒᏒᎩ ᏠᏗᎩ
(@Kerryjayne8) reported
@TalkTalk You replied wrong. Automated reply I need help asap I will name and shame across all platforms this has been 2 months now
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BogusBuster
(@Bogus_Busters) reported
🕙 Top Tips at Ten 🕙 Some telecoms providers such as @SkyUK, @bt_uk and @TalkTalk have free of charge features to stop scam calls. This could help you from staying away from scammers.
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Shaun winner
(@Shaunwinner) reported
@TalkTalk why can't I get my Internet installed the open reach problem was sorted before Christmas but you say you can come install my Internet until the 13th of January I start work from home tomorrow not the 13th
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Steven James 🏳️🌈🏴
(@GayCatDad1) reported
@ajrvlr92 How are these big companies so crap! Ive been with so many and they have all been awful! With EE now and seem better so far! Last time i was with talktalk and they were so ****!
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N B
(@BNadinebristol) reported
@TalkTalk Hi @TalkTalk my internet has been down this morning, Dagenham area, really need my internet connection
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Arjun Panesar
(@arjunpanesar) reported
@TalkTalk my internet has been very slow with download speed of 0.03mbps - there’s a problem on the line, could it be looked at please?
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Honeybadgersam
(@Honeybadger_sam) reported
from
Rhayader, Wales
@TalkTalk Absolutely the worst people if you just come out of an abusive relationship and trying to leave dont expect any sympathy or help infact expect them to just leave the conversation which they did to me i have the full conversation saved to my phone to prove it
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ᏦᏋᏒᏒᎩ ᏠᏗᎩ
(@Kerryjayne8) reported
@ChiefYodeller @TalkTalk Poor ain't it. Sorry about this for you, I call the service centre and I cannot understand why they cannot understand myself
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Cristina L Martins
(@clminlondon) reported
@TalkTalk No broadband in Westminster. Disgraceful. Don’t even dare asking me to pm you or give you more details, because every time I done you NEGER solved my problem. So do your job and fix this damn crappy broadband of yours! 🤬🤬🤬