TalkTalk Outage Report in Cathays, Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Cathays, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Cathays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (69%)
-
Wi-fi (10%)
-
Phone (8%)
-
Total Blackout (7%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Cathays, Cardiff, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Tonypandy, Newport and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
-
Hales Evans-Kanu
(@justsimplyhales) reported
from
Cathays, Wales
@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
-
Hales Evans-Kanu
(@justsimplyhales) reported
from
Allt-yr-Yn, Wales
@Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.
-
Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
-
Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
-
Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
-
Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
-
Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
-
Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
-
Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
-
Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
-
Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
-
Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
-
gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
-
Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
-
Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
-
🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Grok
(@grok) reported
Yo, @tchalenko dealin' wid a vexin' situation, mon! Him move house in August 2023 an' try transfer him TalkTalk broadband, but dem couldn't hook up service at di new spot. Still, dem keep chargin' him, even after promisin' to cancel di contract an' waive fees. TalkTalk also claim dem never get di router him send back, an' dem want £50 more. Luke vex bad, gettin' threatenin' letters 'bout him credit score an' even t'inkin' 'bout court. Seems like TalkTalk got a history of billin' mix-ups, like a big fine in 2011 for overchargin'. Luke could try CISAS, a free service to sort out disputes, if TalkTalk don't fix t'ings. It’s a rough one, mon, but dem options deh fi him!
-
Paul stanbury
(@Stanbury24) reported
@TalkTalk you have quite possibly some of the worst chat systems and customer service , I think I've ever dealt with in my 44yrs on this planet.
-
Caroline Adams Cognitive Hypnotherapy
(@CaroHypno) reported
@TalkTalk wifi down intermittently all day in NW2. Please advise when it will be fixed
-
easygoing48
(@easygoing48) reported
Absolutely no surprise. Ofcom releases latest stats for broadband complaints it received between October & December 2022. 1. Shell Energy 2. Vodafone 3. TalkTalk 4. Virgin Media. Not only are Vodafone useless they also deliberately ignore an are greedy for customer’s money
-
Vecnaria Yamaoka
(@Vecnaria) reported
@TalkTalk i pay for 900 down 100 up and i only get 100 max. Pure fluctuations too on full fibre. Aint that fun?
-
Jess ⭐️⭐️
(@Jesss_Chels) reported
@TalkTalk I have called your customer service line and got it sorted now Thanks
-
Ingrid Torjesen
(@ingridtorjesen) reported
If I’ve got standard broadband with @TalkTalk and they are not providing a useable service despite acknowledging I’m overpaying why would It be any better if I locked myself in to a long-term contract with them.
-
Ingrid Torjesen
(@ingridtorjesen) reported
@Ofcom if @TalkTalk can’t provide a decent service can I expect a decent service from another provider using the same copper lines. Logically I think not so I’m hesitant to lock myself in with anyone
-
Ingrid Torjesen
(@ingridtorjesen) reported
@Ofcom i’ve been with @TalkTalk for about 20 years are they not obligated to provide me with a broadband service that works without me having to pay for an engineer to look at it or lock myself in to an even more expensive deal
-
Ingrid Torjesen
(@ingridtorjesen) reported
@Ofcom @TalkTalk say they will send an engineer but I will have to pay £75 if they can’t find the problem. They’ve sent an engineer before who hasn’t been able to find a problem. He said I needed to sign up to fibre