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TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Why is my TalkTalk service not working?

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The latest reports from users having issues in Pontypridd come from postal codes CF37 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 62% Internet (62%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Pontypridd, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontyclun, Blackwood, Pentre, Pontypridd, and Ynysddu.

CityProblem TypeReport Time
Cardiff E-mail 6 days ago
Cardiff Internet 9 days ago
Cardiff Internet 13 days ago
Cardiff Wi-fi 13 days ago
Cardiff Internet 14 days ago
Pontyclun Internet 14 days ago

Community Discussion

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TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • BeddoesJill
    Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales

    @TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

  • Gershwin1974
    Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales

    @TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    @Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

  • RJZ303
    Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡

  • Welshhan
    Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!

  • bethphi1lips
    Beth Phillips (@bethphi1lips) reported from Newbridge, Wales

    Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

  • Porter_Dean
    Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    @TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • Bankmeto27
    The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales

    @TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • AkiiFPS
    🫧 CTRL Akii (@AkiiFPS) reported

    @dekl0l @X24RRR BRO I been w TalkTalk for 12 years. It’s gone down once the whole time. And I probably pay less than everyone 😎

  • Stoooooooo
    Stoo (@Stoooooooo) reported

    @nadiaj_ali Nah TalkTalk but virgin have bad problems this morning which are now easing. Tried rebooting the router?

  • Gleena
    Mezza (She/Her/Hers) (@Gleena) reported

    @TalkTalk As mentioned yesterday, I'm just alerting people to TalkTalk's issues and I have the matter well in hand. Happy to have a public conversation if you like.

  • DonnaC_uk
    Donna (@DonnaC_uk) reported

    @TalkTalk can I have some help please? Your customer service over the weekend sent me a router I don't need. I want you to have this back because a) please don't charge me, b) bad for the environment. Have DM'ed.

  • ebenbolter
    Eben Bolter BSC (@ebenbolter) reported

    @watchvideosoul @TalkTalk They’re terrible.

  • maryjanegotidoc
    Mary-Jane Gotidoc (@maryjanegotidoc) reported

    @TalkTalk worst customer service ever. Been on the phone for over an hour with staff that do not communicate with each whatsoever and kept bouncing me between departments only for them to terminate my call without any reason

  • ebenbolter
    Eben Bolter BSC (@ebenbolter) reported

    @TalkTalk And you need a far better customer service system, where cases can be managed and solved with care. If i get disconnected it takes approx 30 min for next agent to get up to speed again. It’s an appalling waste of time and so easy for them to skirt responsibility.

  • ChocoNightPlayz
    ChocoNightPlayz... {Soul Is Gone…} (@ChocoNightPlayz) reported

    wifi will be down for a few hours because of stupid talk talk wifi hasn’t been paid :/ I’ll be inactive for now until it gets paid.. @TalkTalk

  • ebenbolter
    Eben Bolter BSC (@ebenbolter) reported

    @TalkTalk Also for what it’s worth, your colleague ‘Fez’ on Twitter ghosted my wife when she used Twitter to try and get through to you people on DMs. It’s truly a terrible service you’re providing, I’m sure I’m not the first to point this out.

  • IsobelKnight2
    Isobel Knight (@IsobelKnight2) reported

    @TalkTalk It's my mum's talk talk account. On the news it's saying Watlington Oxfordshire there are problems. Ox49 first part of postcode.