TalkTalk

TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/04/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent TalkTalk outage reports came from the following cities: Aberdare, Cardiff, New Tredegar, Treharris, Porth, Rhymney and Mountain Ash.

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City Problem Type Report Time
United KingdomAberdare Wi-fi
United KingdomCardiff Total Blackout
United KingdomNew Tredegar Internet
United KingdomCardiff Internet
United KingdomTreharris Phone
United KingdomCardiff Wi-fi

Community Discussion

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TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • MillyMayBlenkin Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • mattyaztec Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • Gershwin1974 Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales

    @TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

  • elliebus Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales

    @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

  • RayDavi80338633 Taffy 68 (@RayDavi80338633) reported from Betws, Wales

    Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

  • steph29airey Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • sargent65 Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • StarrdLtd Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • StarWeep Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • StarrdLtd Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

  • mattyaztec Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

  • WalterofWales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • baxterthornton May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Kathymo60552394 Kathy moses (@Kathymo60552394) reported

    @TalkTalk The manage Lisa King was unhelpful as didn’t have any awareness of my case , when I then explained my case she still seemed unaware as, this was displayed in her response ie, said I didn’t report the lost of service .

  • MrMattCP Matt CP (@MrMattCP) reported

    @TalkTalk I can DM if you think you can help tidy up a mess sadly caused by your customer services?

  • 90Strontium BigTone (@90Strontium) reported

    @TalkTalk Are there any plans to expand the UFO service to the Scottish Borders? If so, is there any time frame?

  • soulindivision Evie (@soulindivision) reported

    Googling ‘why is my call to @talktalk customer services line being cut off when I call and google is suggesting the The Samaritans website, if anybody was wondering how my day is going.

  • viclane victoria (@viclane) reported

    @TalkTalk no phone line or internet since Friday and I still haven't been told when this will be fixed or when an engineer will be coming 🤬🤬🤬 love paying for a service I can't use

  • Kathymo60552394 Kathy moses (@Kathymo60552394) reported

    @TalkTalk I have occurred bank charges as I have been harassed for money for a service I did not have. I am now considering leaving your service and making a complaint to the ombudsman if I do not receive a suitable reply within the next few days

  • atomaholic atomaholic (@atomaholic) reported

    @TalkTalk I can't run your live service test because the router says its connected but there's no response from webpages - hence is DNS problem. Why can't you just post public service info on a public facing page for reference? This is ridiculous.

  • Mauddib8 Maud'dib(Windrush•Still•waiting) (@Mauddib8) reported

    Nearly 2 weeks of totally unacceptable slow and non existent internet connection @TalkTalk you are charging me for a service your not providing sort it out or my money back .

  • MrMattCP Matt CP (@MrMattCP) reported

    Just in case of doubt I can confirm that @talktalk customer service is shockingly bad...

  • Kathymo60552394 Kathy moses (@Kathymo60552394) reported

    @TalkTalk On the 24 th June , I rang your office after a month, of waiting for a call back. It took an 20mins to talk to someone, then they was unable to help, so waited almost one hour to talk to a manage.