TalkTalk

TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 01/02/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Phone (5%)

    Phone (5%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent TalkTalk outage reports came from the following cities: Porth, Rhymney, Cardiff, Mountain Ash, Treharris, Blackwood and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomPorth Internet
United KingdomCardiff Wi-fi
United KingdomMountain Ash Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomPorth Phone

Community Discussion

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TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • MillyMayBlenkin Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    @TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

  • callumjohn28 Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • bethphi1lips Beth Phillips (@bethphi1lips) reported from Newbridge, Wales

    Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

  • Welshhan Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • BeddoesJill Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales

    @TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

  • Bankmeto27 The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales

    @TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

  • Porter_Dean Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!

  • callumjohn28 Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.

  • ThomasMumford Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    @talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

  • king_girl85 merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • renzothealgieri Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • RJZ303 Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • renzothealgieri Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • kelwd1974 Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales

    @TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • JordStocks93 Jordan (@JordStocks93) reported

    Be aware - if you're an existing @TalkTalk customer looking to accept the free "upgrade" to CityFibre line, after 5 months off effort having line installed and multiple orders cancelled they won't upgrade my @CityFibre line. Most likely due to @virginmedia purchase bid. #Shocking

  • ROBERT12772279 ROBERT GRIFFITHS (@ROBERT12772279) reported

    @TalkTalk just got an email about the price increase the factors it doesn't work and paying for nothing I've had the router changed and still nothing I'm happy to use the phone phone I'm not getting the speeds that I was meant to I get a red light on the router have to reset

  • Funkybwoy247 trevor (@Funkybwoy247) reported

    @Jackiewhome1 @TalkTalk Finally got them off my back .@TalkTalk is the worst company l have come across for customer service. They was unable to complete installation,l cancel my contract with them,it tool me nearly a year to resolve

  • AngelJ5 Jenni Newman (@AngelJ5) reported

    Hey @TalkTalk when my elderly parents call you to ask for help with their broadband, instead of banging on about giving the correct card information & then not helping because the info wasn’t correct, could your team have explained what card they meant first to save frustration?

  • ROBERT12772279 ROBERT GRIFFITHS (@ROBERT12772279) reported

    I DM @TalkTalk 11:44 now 12:18 they haven't replied most times they never do I'm not calling the premium number I've been locked out of my account and they've removed other features from the app as well EEO app I'm very unhappy with the service that TalkTalk provide

  • SuHewlett Whosie Wholett? (@SuHewlett) reported

    @TalkTalk worst customer services I’ve ever had. Countless put on holds, miscommunications and now simply cut off after 40 mins of nothing! Soon to withdraw my custom for open reach internet

  • YardleyShooting Mike Yardley (@YardleyShooting) reported

    Once again my awful TalkTalk broadband has failed. So I post this via my phone. What a completely useless company @TalkTalk is. I dread calling them, it wastes so much time. I have to retain the account unfortunately. I don't have the time to sort it this morning. #TalkTalkMisery

  • smallal2k14 Alan Small (@smallal2k14) reported

    @VodafoneUK My current TalkTalk Broadband contract expires in a couple of months time & I'm looking to switch to your 500mbps Full fibre service, which will require the fibre to be installed. How long before my current contract ends should I apply?

  • hamjam101 Hamid Reza (@hamjam101) reported

    @TalkTalk, I haven't had internet or a landline since the 22nd of March. I have called and called and yesterday was in chat for 5 hours, with no resolution. Please just send an engineer to reconnect the line.

  • Benjamino98765 Benjamin Leach (@Benjamino98765) reported

    @TalkTalk Good Afternoon! My mother in Salisbury has had problems with her phone for just under a week now! The phone won’t connect or answer although it rings. I will go to OfCom today if it doesn’t get sorted! Thanks, Ben.