TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at TalkTalk
TalkTalk is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (14%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Aberdare, Cardiff, New Tredegar, Treharris, Porth, Rhymney and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Aberdare |
Wi-fi | |
| Cardiff |
Total Blackout | |
| New Tredegar |
Internet | |
| Cardiff |
Internet | |
| Treharris |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Taffy 68
(@RayDavi80338633) reported
from
Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Short
(@nickfshort) reported
@bap47 That may well be another problem. But this one specifically is the appalling level of customer service that I've experienced from @TalkTalk over the last week.
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Richard Hesketh #ToryScum
(@RichardHesketh1) reported
I wrote to @TalkTalk to inform that, since my upgrade to high speed broadband, the reach throughout the house had diminished. Got a stock reply regarding walls and distance but no solution suggestions. It may be faster but that's of little use if it keeps switching to mobile.
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Nick Short
(@nickfshort) reported
@TalkTalk Seriously? I must have spent close on six hours online with you via DM in the last few days. You all read from the same script and seem incapable of independent thought. Last guy just stopped talking. Worst customer service ever. I'm off to @bt_uk thank to this.
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becky 🦄
(@beckyhasglasses) reported
@TalkTalk Hi could you tell me why my internet isn’t working properly? Even when on my 4g I’m unable to load the talk talk website to check it out but have no problems with any other sites. When connected to WiFi I’m not able to load or get notifications
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Leanne Evans
(@leanneevs) reported
@TalkTalk Awesome. Perhaps someone can get in touch with us about our intermittent Wifi for the past couple weeks. All checks done, engineer has been out, and we are still WFH without the internet we pay for. We do not need to keep doing the same checks over and over with no resolution.
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MadamH
(@Campervan1978) reported
@TalkTalk very patchy internet connection in M33 area which is making home working very difficult!! Are there any known issues logged for this area?
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80sal
(@80salis) reported
@TalkTalk no broadband since this morning. using mobile data to 'check line' and it just keeps looping round (after saying it looks like I have a broadband problem) on the sevice status check latest version released yesterday. This is no help. I live in South Warwickshire.
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Mandy
(@dardling) reported
@TalkTalk please can you cancel my cancellation request, since 5th Dec I've been trying to upgrade with you and I'm stuck overpaying on my old contract. If not sorted I might actually have to cancel and I'd really rather not!!
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Chi-San Howard (she/her)
(@ChiLikeTheTea) reported
@TalkTalk Hi our Internet has been down since last night despot several attempts to reset it. Despite the service page on your site telling me the connection is fine. Its not.
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MWillett
(@mj_willett) reported
@TalkTalk hi there have there been any reports of outages in Hartlepool, I've had no internet since 4pm yesterday. Your service site says everything is fine. Any help would be great as I work remotely atm 😬