TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (61%)
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Wi-fi (15%)
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E-mail (9%)
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Phone (7%)
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Total Blackout (7%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Ynysddu, Cardiff, Blackwood, Aberdare, New Tredegar, Treharris, Porth and Rhymney.
| City | Problem Type | Report Time |
|---|---|---|
 Ynysddu |
Total Blackout | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Aberdare |
Wi-fi | |
| Cardiff |
Total Blackout | |
| New Tredegar |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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GavTheGothicChav
(@GavinJGriffiths) reported
from
Rhymney, Wales
@TalkTalk can you put me through to a human being please? Your website sucks...
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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GavTheGothicChav
(@GavinJGriffiths) reported
from
Rhymney, Wales
@TalkTalk Like last time...and then the same issues happened again...and then again. Waste of my time amd money. Time to move on to a new internet provider.
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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GavTheGothicChav
(@GavinJGriffiths) reported
from
Rhymney, Wales
@TalkTalk can you put me through to a human being please? Your website sucks...
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Hales Evans-Kanu
(@justsimplyhales) reported
from
Cathays, Wales
@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra Hutchinson
(@sa_hutchinson1) reported
@TalkTalk Extremely disappointed in your bereavement service today a simple task made complicated and with unnecessary issues. You are still getting paid what is the problem?
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[FREN] Danial Craig Hunt
(@D4N14L45) reported
@TalkTalk fix your basterd internet or bt or virgin are gonna be my new friends
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Sophie
(@Sophelino) reported
@TalkTalk I’ve waited in all morning for an engineer, no one’s arrived. I phoned up and no one could help. Am I now without broadband for a few weeks? As I won’t be able to take any time off until then!?
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Fraser McKay
(@crazyjalfrazie) reported
@TalkTalk I can’t believe I’m having to resort to Twitter. I’ve lost my wifi connection 4 times today and have spent numerous hours on the phone to your staff who are other incomprehensible or just put you on hold and never come back. Could you please get someone to help me??
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Steve Jackman
(@stephen_jackman) reported
@TalkTalk nice start to a future customer .9am visit planned time off work no one turned up .2 hours on phone and live chat still no idea clueless Talk Talk No talk do I really want to swop providers ?
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Bulky_Barry
(@BarryBulky) reported
@TalkTalk your customer service is absolutely terrible!
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RIGĒL
(@RigelSounds) reported
@TalkTalk What about issues for people in Kent! I am disconnected since Friday.
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Jack Bailey
(@PoliSciJack) reported
@MartinDDean @ajvgriff1987 Basically constant signal dropping which appears to be unrelated to my router. I had mixed experiences with Hyperoptic, though better than at the moment (TalkTalk). That said, I've moved into a house so HO is no longer an option.
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aaaaaaaaaaaaaandrew 👻
(@ajvgriff1987) reported
@MartinDDean @PoliSciJack TalkTalk- customer service & speed All three- poor hardware and unreliable connection. I have my own router as a result, and whilst this is much better, the service being intermittent has played havoc with my work. I’m with virgin currently so this is most recent- WFH a problem
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deasy bamford
(@deasydynamite) reported
@talktalk horrendous customer service .My broadband/wifi has been playing up for weeks after numerous phone calls they suggest i pay them to send an engineer!!