TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Pontypridd come from postal codes CF37.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at TalkTalk
TalkTalk is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (61%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Pentre, Cardiff, Pontypridd, Ynysddu and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Pentre |
Internet | |
| Cardiff |
Total Blackout | |
| Pontypridd |
||
| Ynysddu |
Total Blackout | |
| Cardiff |
Internet | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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GavTheGothicChav
(@GavinJGriffiths) reported
from
Rhymney, Wales
@TalkTalk can you put me through to a human being please? Your website sucks...
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Hales Evans-Kanu
(@justsimplyhales) reported
from
Cathays, Wales
@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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T 🌸
(@1ts0bvi0us) reported
We’ve been on call with customer service for almost six hours and nothing is resolved and our internet is still rubbish. What do you have to say about this @TalkTalk ??
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Jazz 🎺🚲🛶🏍🐶🐾
(@Cyclenut23) reported
@TalkTalk you have the worst customer service that I have ever experienced. You have also just cost me £23 on the phone and the issue is still not resolved.
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bullshittingboris
(@webba50) reported
@ruthbratt I use NOW broadband which is part of Sky & have had no problems. Where fibre isn't available they use some form of replication software to get fibre speeds. The only other supplier to do this is talktalk who should be avoided at all costs
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Laurena
(@Lozarghh) reported
@TalkTalk our internet has been down since yesterday morning. This is really annoying.. is this something you can look into.. have reset the router and everything.... light keeps flashing amber on the front?
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Nazzle #COYG
(@Mrs_AhmedZaman) reported
Hi @TalkTalk can I have an update please on when my WiFi service is going to go live? I need it for working from home from Monday. Thanks.
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Mia Buron
(@miaburon) reported
Hi @TalkTalk, one of the webchat agents couldn't confirm my identity even tho I gave the correct details, and I had to fix my problem by myself, then went back to webchat for another request and the same agent just closed it immediately. I still need help, could you assist on DM?
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Dave Dawson
(@davedawse) reported
@TalkTalk My fibre broadband speed is down to 6mb Since yesterday, I’ve tested via the test socket and it’s still the same. Please can you advise?
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Moe.
(@foundinthewoods) reported
Don't mess me about, I'm a busy woman. Let me play my video games in peace without a hiccup. You're wifi is considerably appalling, who knows today could be the day #talktalk finally overcomes the hurdle of being the worst Internet service provider. Help. Me. A. Girl. Can. Dream.
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phil barrow
(@spudspud7) reported
@TalkTalk are services in the Wirral experiencing issues. Phone line down and internet is coming and going
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Toby Martin
(@tobymartin99) reported
@ghostreporter1 @TalkTalk I left them years ago because of terrible customer service. Rude and patronising and mostly impossible to get hold of. Hope your friend is OK