TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF37 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (4%)
- TV (1%)
Live Outage Map Near Pontypridd, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontyclun, Blackwood, Pentre, Pontypridd, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
2 days ago | |
|
Cardiff
|
Internet | 5 days ago |
|
Cardiff
|
Internet | 9 days ago |
|
Cardiff
|
Wi-fi | 10 days ago |
|
Cardiff
|
Internet | 10 days ago |
|
Pontyclun
|
Internet | 10 days ago |
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Sarah Argent (@sargent65) reported from Cardiff, Wales@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Laurien Webb (@WebbLaurien) reported from Risca, Wales@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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🏴 Walter of Wales 🏴#FBPE (@WalterofWales) reported from Risca, Wales@TalkTalk my internet is down, I can't call you
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Christie Gerrard💙 (@StarWeep) reported from Pontypridd, WalesAnyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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May Baxter-Thornton 🏴 (@baxterthornton) reported from Aberaman, Wales@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Annie 🌱🏴😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Wheeler (@tweetcmw) reported@DavidCVaughan @MarsPioneer @elrington1952 She is adept at becoming the bystander at the scene of her own pile-ups ... 'Asked by the BBC whether customers’ bank details had been encrypted by TalkTalk, she said: “The awful truth is, I don’t know”.'
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Gemma Hepworth #SaveOurTheatres 🎭 (@gemmahep) reported@TalkTalk I have spoken to 4 different people in your customer services in 3 weeks now, the last call was an hour in duration, you said a manager would call me back last week, there was no call back.
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Hope Barnes (@HopethTweets) reported@TalkTalk Most of us still working form home relay on our internet service. You are a joke. Like come on!
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jake (@jake44328723) reported@Ollie_Iron @TalkTalk Stupid this is
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xBullieMad13x (@GearsOfFeet) reported@TalkTalk My landlines and my **** been **** for last week!! Raymond don't even comprehend this in my dm I've sent him as probs just a bot!!
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Mike Kilburn (@mwkilburn) reportedTalk Talk internet down in Lancaster, anyone else? @TalkTalk
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Chloe Khan (@ChloKhan) reported@TalkTalk The thing is Andy, you’re always having issues with your services. If it’s not one thing it’s something else and and the end of the day unfortunately we’re all paying for this.
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Anthony Polson 🏴🇸🇪 (@BW400CN) reported@SteelDalek1 @almuckersie This is the inevitable result of appointing someone to head NHS Track and Trace whose previous significant experience was heading up what is widely acknowledged as the UK’s worst Internet Service Provider, TalkTalk. And so it continues ... .
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Susan riley (@Susanri05062175) reported@TalkTalk Hi been trying to cancel my contract for 2 days now spent 3 hours on texting and got nowhere. So sick .what now.
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Chris Parlour (@tpcparlour) reported@TalkTalk your internet is down again. That connection test tool you have on your website is not fit for purpose. I can see I have no connection. How many times do i have to reach out to get internet that consistently works? @SkyHelpTeam where you at? Any decent deals on?