TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (67%)
-
Wi-fi (14%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: New Tredegar, Cardiff, Treharris, Porth, Rhymney, Mountain Ash and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
-
Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
-
Tony Johnson
(@Tonywjohnson1) reported
from
Cardiff, Wales
Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
-
Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
-
Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
-
Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
-
harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
-
Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
-
Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
-
Steven Bletsoe
(@StevenBletsoe) reported
from
Bridgend, Wales
Can @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
-
Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
-
Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
-
Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
-
Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Hugo Slime
(@HugoSlime) reported
@TalkTalk hi how do I talk to a human about my broadband- it has been dropping out for a few weeks now and my employer is starting to get pissed off. Please don't blame on weather- please can I TALK to someone about fixing it so I get the service I am paying for
-
Raymondo
(@GreenOnion1965) reported
@TalkTalk If only your customer service team could reply so quickly!! I'm not waiting 5 weeks for broadband to be connected either bring date forward or I may as well stay with @BT
-
Raymondo
(@GreenOnion1965) reported
Congratulations @TalkTalk your customer service ie worse than @BT!! 3 1/2hts 5 calls still not spoken to anyone who can help! Cancel my broadband order please
-
Stu Lord
(@StuLord) reported
@jamesdavidryan @TalkTalk They’re the f**king worst for cancelling a contract! Such a shame as the service provided was great. But cancelling it was a nightmare! I get they don’t want you to leave, but numerous online chats later, plus an additional month at least paid!
-
Paul.H
(@Shazam66612961) reported
@TalkTalk another outage, another day not being able to access services we pay for .. but this time its cost me a lot of money.. I was enrolled for an online course to complete some training & now I have to start (& pay) the whole process again .. Utterly embarrassing service
-
M kenny
(@Mkenny222) reported
@TalkTalk I might as well withdraw setting up wifi with Talk talk, l have been verified a million times but still l can not be put through the correct team, l just started with you and all these problems already..ridiculous don’t tell me to come to the inbox no help at all!!!!!!
-
James lawrence💙
(@JamesLawrence00) reported
@TalkTalk Now you have cut me off. Will DM you so you can send info on returning router ect. joke customer service
-
Emily ✗
(@Emzzoxox) reported
@TalkTalk You don’t help that’s the issue. You give out a number for future fibre team and even they don’t know what’s going on and refuse to investigate what the issue is with equipment not being sent out !
-
Val
(@ValDee88) reported
@Emzzoxox @TalkTalk No further forward I’m afraid. Bot said I had to wait on Yodel. Cannot get through on phone. Really poor service.
-
Val
(@ValDee88) reported
@Emzzoxox @TalkTalk No dispatch note at all . No one is answering the phone. The chat now saying all agents busy. The service today is truly dreadful.