1. Home
  2. Companies
  3. TalkTalk
  4. Pontypridd
TalkTalk

TalkTalk outages and service status in Pontypridd, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent TalkTalk outage reports came from the following cities: Treorchy, and Cardiff.

CityProblem TypeReport Time
Treorchy Internet 15 days ago
Cardiff Phone 23 days ago
Cardiff Wi-fi 25 days ago
Cardiff Internet 1 month ago
Cardiff Wi-fi 1 month ago
Cardiff Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • Bankmeto27
    The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales

    @TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

  • zoidberg99
    Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@zoidberg99) reported from Pontypridd, Wales

    @TalkTalk Is service down in CF37 area, or just me?

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales

    @TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...

  • TraceyDBancroft
    Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    @TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.

  • WalterofWales
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed

  • StevenBletsoe
    Steven Bletsoe (@StevenBletsoe) reported from Bridgend, Wales

    Can @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

  • IslwynD
    islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

  • Tonywjohnson1
    Tony Johnson (@Tonywjohnson1) reported from Cardiff, Wales

    Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesOMahoney
    JamesOMahoney (@JamesOMahoney) reported

    @TalkTalk I will be adding my own Public Reviews on @TalkTalk and how disgraceful they are as a company to profit from Dead Customers. Your Management & Directors have no shame for Appauling Customer Services

  • angelajazz2
    Angela (@angelajazz2) reported

    @PaulUtd16 @TalkTalk Tech is great when it works. Trying to speak to a human these days to sort problems out is nigh on impossible! Hope your parents are sorted soon

  • Jimbo09001
    James (@Jimbo09001) reported

    @TalkTalk when will you fix your god awful website. Takes forever to load and when trying view account setting it decides to log me out.

  • johnstewar88
    john stewart (@johnstewar88) reported

    @CruellaDeBreck2 @TalkTalk That's awful, absolutely terrible. Company @CruellaDeBreck2

  • neilmlomax
    Neil Lomax 📻🎧 🎙️ (@neilmlomax) reported

    @TalkTalk Firstly you say you hadn’t received a refund request , now you say the refund has been processed twice . Can you see how utterly incompetent you look . Beyond pathetic. Just pay me the money you owe me by Friday. I think a child could handle customer service better than you guys

  • SRIPRAKASH76
    Dr Prakash Nayak (@SRIPRAKASH76) reported

    @TalkTalk In Nov 2024 we had a huge huge fibre installation problem with these. Made umteen contacts,got some calls with no outcome.Onething they would not or couldn't do was sending an engineer to fix the issue.Still don't know if it was money or company policy

  • Scampicus
    mpc (@Scampicus) reported

    @TalkTalk It’s an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me you’ve tested. I have had no chance to explain the problem. Worst customer service I’ve come across in years. And ‘ phoning on behalf of someone with a disability

  • JGBalders
    jon baldwin (@JGBalders) reported

    @TalkTalk customer service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service

  • llqdave
    Dave O (@llqdave) reported

    @TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided

  • Slide2Survive
    SlidetoSurvive (@Slide2Survive) reported

    @TalkTalk hi is there a reason why you have failed to fix my mother in laws phone since Christmas and have still taken her payments and now she has stopped them you send payment demands.