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TalkTalk outages and service status in Pontypridd, Wales

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Full Outage Map
  • TalkTalk generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 12, 12:53 AM GMT+1.
  • 67% Internet (67%)
  • 22% Wi-fi (22%)
  • 11% E-mail (11%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontyclun, Blackwood, Pentre, and Pontypridd.

CityProblem TypeReport Time
Cardiff Internet 7 days ago
Cardiff E-mail 17 days ago
Cardiff Internet 20 days ago
Cardiff Internet 24 days ago
Cardiff Wi-fi 25 days ago
Cardiff Internet 25 days ago

Nearby cities with recent reports

Cardiff

1 recent signals

7 days ago

Community Discussion

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TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    Once again, shocking service from @TalkTalk Quite literally the WORST company I have ever had the displeasure to deal with 😡😡😡

  • SwearyKnitter
    SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    @TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • Bankmeto27
    The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales

    @TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!

  • FIRSTCHAIRMAN
    Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales

    @TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.

  • adamrattenberry
    Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales

    @TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom

  • bethphi1lips
    Beth Phillips (@bethphi1lips) reported from Newbridge, Wales

    Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

  • IslwynD
    islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales

    @TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...

  • TraceyDBancroft
    Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales

    @TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • kelwd1974
    Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales

    @TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    @talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • stinkfishy
    SoUnserious (@stinkfishy) reported

    Seems @TalkTalk is down nationwide. Thanks

  • simpsonstephenj
    Steve Simpson (@simpsonstephenj) reported

    @TalkTalk is talk talk down in Aberdeen?

  • Finias
    Finiasfinn (@Finias) reported

    I urge everyone to steer well clear of @TalkTalk for wifi. Just go check their feedback. EE couldnt do more to help me when TalkTalk treated me badly after DECADES with them. Even claimed my wi fi was working when not and that they would cut my phone line off when not linked!!

  • sabu_maramon
    sabu zachariah (@sabu_maramon) reported

    @TalkTalk Thanks for the reply I have 6 months no land lines ( lots of issues because of that I wasn’t aware of) anyway sorted BB speed is low / sometimes buffering, for months, OR engineer came solve this problem, now I have to pay his fees ?? Your manager can’t solve this issue,

  • OagChrissy
    Chrissy Oag (@OagChrissy) reported

    @TalkTalk hi is there a problem in Wick Caithness

  • bra26247359
    Alan Brady (@bra26247359) reported

    @TalkTalk my broadband is continually going off & on..this has been going on for two days straight now & the only person I can ‘talktalk’ to is a virtual assistant Wouldn’t mind the issue resolved soon

  • Rob_Ranby
    Rob Ranby (@Rob_Ranby) reported

    @John_the_hawk @TalkTalk I told them exactly this on the phone to their foreign call center, three times! They completely ignored me. Zero thinking outside the box or common sense. They can't help if it's not in the script in front of them.

  • MoFuxinGzz
    MoFuxinGzz (@MoFuxinGzz) reported

    @talktalk are you guys completely down because I’ve got no wifi in Norwich!

  • John_the_hawk
    Marley (@John_the_hawk) reported

    @TalkTalk That wasn't the point. Obviously at the point of sending that post I HAD regained access to the internet. The issue is when the internet is not available, sending a SMS link to report a fault to a website is of no use when a customer cannot access the internet! Do better!

  • Londonsnow251
    Londonsnow (@Londonsnow251) reported

    @talktalk no internet and when I use mobile data to check connection... it says service not available .. I see many have same issue.