TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF37 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (64%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (4%)
- TV (1%)
Live Outage Map Near Pontypridd, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontyclun, Blackwood, Pentre, Pontypridd, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
9 hours ago | |
|
Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 7 days ago |
|
Cardiff
|
Wi-fi | 8 days ago |
|
Cardiff
|
Internet | 8 days ago |
|
Pontyclun
|
Internet | 8 days ago |
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Ian Evans 🏴🇺🇦 (@zoidberg99) reported from Pontypridd, Wales@TalkTalk Is service down in CF37 area, or just me?
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islwyn davies (@IslwynD) reported from Mountain Ash, Wales@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Laurien Webb (@WebbLaurien) reported from Risca, Wales@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Hales Evans-Kanu (@justsimplyhales) reported from Cathays, Wales@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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islwyn davies (@IslwynD) reported from Mountain Ash, Wales@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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🏴 Walter of Wales 🏴#FBPE (@WalterofWales) reported from Risca, Wales@TalkTalk my internet is down, I can't call you
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Christie Gerrard💙 (@StarWeep) reported from Pontypridd, WalesAnyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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SwearyKnitter (@SwearyKnitter) reported from Treherbert, WalesHas anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Cullen (@artesea) reportedEmail from @TalkTalk claiming that "We remain committed to providing all of our customers with the best value connection compared to our competitors" because they are putting their price up by only CPI+3.7% and not CPI+3.9%. CMA really need to crack down on in contract rises.
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Ben Stephenson (@BenToTheFuture) reported@TalkTalk Sent a dm last night, need my problem resolved ASAP!!
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Volley Design (@volley_design) reported@TalkTalk Booked an engineer visit, booked time off work and the engineer doesn't turn up? No communication and your support line just keeps hanging up...
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thefoodbae (@TheF00dBae) reported@TalkTalk There’s nothing you can do to help today, tomorrow, day after, next month, next year, not ever.
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thefoodbae (@TheF00dBae) reportedWould happily & very easily wish talktalk internet on my worst enemies, they deserve worse than what I experienced with them, the evil talktalk have done is enough
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Poet: sometimes. She / her. (@lesley_storm) reported@TalkTalk It would be great if I were able to cancel my service without two security checks, and endless questions about why. That was really oppressive.
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C.A (@only_ca1) reportedIt’s always @TalkTalk to be down, this is a myth pay money for internet that goes down for what
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Liberty Trade Cars Ltd (@LibertyCarsLTD) reportedWorst customer service ever experienced @TalkTalk @TalkTalkGroup spent one full hour on phone and they end up hanging up on me! Trying to cancel my home broadband with one week of line going live becuse I am not getting any connection and they try to charge me for cancellation!
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Martin (@MartinV1302) reported@TalkTalk Just wondering if you have any known issues in Chorley (PR7 2LA) ever since the storms mine and my neighbours Internet connection keeps dropping out and disconnecting from devices, yet speeds are what they should be. Its getting frustrating now
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Marty (@MartyUTG) reported@TalkTalk whats actually going on with your customer service, absolutely shocking 3rd day in a row calling and getting nowhere just been told to call openreach because yous don’t know what your doing. is there even a complaints line or someone without a 5 sec delay on the phones?