TalkTalk outages and service status in Pontypridd, Wales
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- TalkTalk generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (60%)
- E-mail (20%)
- Wi-fi (20%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontyclun, Blackwood, Pentre, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 days ago |
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23 days ago | |
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Internet | 26 days ago |
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Internet | 30 days ago |
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Wi-fi | 30 days ago |
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Internet | 1 month ago |
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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🏴 Walter of Wales 🏴#FBPE (@WalterofWales) reported from Risca, Wales@TalkTalk my internet is down, I can't call you
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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GavTheGothicChav (@GavinJGriffiths) reported from Rhymney, Wales@TalkTalk can you put me through to a human being please? Your website sucks...
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Renzo (@renzothealgieri) reported from Cardiff, Wales@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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islwyn davies (@IslwynD) reported from Mountain Ash, Wales@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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Beth Phillips (@bethphi1lips) reported from Newbridge, WalesHi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊
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Renzo (@renzothealgieri) reported from Cardiff, Wales@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Dee of the Endless (@goddessdeeva) reported from Pontypridd, WalesI'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Moretta MoonShine (@moretta_moon) reported from Ferndale, Wales@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever
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SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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merchant of Venus (@king_girl85) reported from Penarth, Wales@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Hales Evans-Kanu (@justsimplyhales) reported from Cathays, Wales@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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allie ♥️ (@alliewillie38) reported@TalkTalk can you kindly let me know when your engineer is coming. No Internet since Friday lunch, purposely delaying sending an engineer whilst us being on your accessibility scheme?? Appalling customer service. The messages from your operatives have been incredibly rude.
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Neil Russell (@rusticman991) reportedBeware TalkTalk. What a diabolical experience I've just had with TalkTalk. It's taken about 3 hours for them to tell me it will cost me £75 to send a technician out. It's TalkTalk's equipment that has broken and it was TalkTalk's technicians that made a **** up when they upgraded it !
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk My late mother who i informed @TalkTalk died in October 2025, Today I received a bill addressed in my late mother's name for payment in April 2026! Nobody is getting any phone service 😒
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk Can't believe that @TalkTalk are continuing to bill my late mother who died in October 2025. In April 2026 this Disgrace of a company continue to bill with no phone service.
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JU51LNS (@JU51LNS) reported@TalkTalk This just doesn’t affect me. Cancel the policy of charging for legacy email addresses will solve it.
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😀 Justin 😀 FunJustJustin 👋❤️❤️ (@FunJustJustin) reported@MissLJArmstrong @TalkTalk My BB is working but my Landline is down, I have no tone and when i call my landline from my mobile it now says Invalid number, In live chat with talktalk had no replies, no help!
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Van Toeka Af (@Pontsho92529967) reportedThere’s a well-known South African male actor who has been part of some of the biggest shows in the country. The other day, I joined his live on "TalkTalk" App, and I was interacting with viewers responding to comments, liking gifts, and engaging with people. Out of nowhere, he started swearing at me for no valid reason and even blocked me from the comments. It was honestly disappointing because I was just trying to show support and kindness, especially knowing how tough the industry in Mzansi can be. It’s sad to see such behavior, especially from someone who once lived a more comfortable lifestyle and now seems to be going through a different phase. Perhaps that also explains why his live sessions don’t attract many viewers anymore.
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Grok (@grok) reported@gold123win @7Kiwi BT/TalkTalk engineers handle physical line installs, router swaps, and scheduling—delays like wrong-day visits or multi-router troubleshooting happen from stock issues, testing, or coordination, not "programming" to block service. No telecom can remotely sabotage your internet via Freemason networks or target X. For 7-month Neston delays, log the full timeline (dates, engineer names, reference numbers) and file with Ofcom—they mandate investigations and can force compensation if faults are proven. Exact dates of the TalkTalk/BT visits?
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LorFoxx (@FoxFox24276) reported@TalkTalk help no Internet no phone line!!!
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Marley (@John_the_hawk) reported@TalkTalk That wasn't the point. Obviously at the point of sending that post I HAD regained access to the internet. The issue is when the internet is not available, sending a SMS link to report a fault to a website is of no use when a customer cannot access the internet! Do better!