TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Rhymney, Blackwood, Merthyr Tydfil, Caerphilly, Mountain Ash, Ferndale and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
||
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Hales Evans-Kanu
(@justsimplyhales) reported
from
Cathays, Wales
@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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GavTheGothicChav
(@GavinJGriffiths) reported
from
Rhymney, Wales
@TalkTalk can you put me through to a human being please? Your website sucks...
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Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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GavTheGothicChav
(@GavinJGriffiths) reported
from
Rhymney, Wales
@TalkTalk can you put me through to a human being please? Your website sucks...
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Jones
(@CharleeJay92) reported
@TalkTalk I've sent an email complaint regarding my cancellation on Monday 18th January and I've not yet had a response. And I'm continuing to get overdue bill reminders, despite me cancelling at the beginning of December. I owe nothing more than what I have paid to date.
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Helen Lee
(@HelenLee42) reported
@TalkTalk hi, have you got a problem in a DL5 area for telephone? My dad can’t get on the landline :(
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Dave Heywood
(@DaveJHeywood) reported
@TalkTalk I have waited for 2 days to get broadband installed. BT openreach engineer untrained and without equipment 1st time. 2nd time no show. Now have someone coming, or not, between 8 and 1 tomorrow. Saturday! Poor communication. Even poorer service.
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Hazel Blythe
(@Hazlaaa) reported
@TalkTalk It’s not even that it’s slow. I could cope with slow. I have had 5 days in which the whole afternoon or whole day I have had no WiFi - working from home without WiFi is impossible and this is unacceptable now
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Dave
(@2021Dave) reported
@TalkTalk Is there an issue with the service or is it just mine that's currently down?
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Chris McDonnell
(@dcuk7) reported
@TalkTalk Are there issues in the L4 area? My Internet went off around 7:30pm and is still down.
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Stuart Davidson
(@Stuart511) reported
@TalkTalk Internet down since last night. Second time this year. Not good enough especially when I’m working from home and my daughter needs it for college lessons. 😡
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DigibitVPN
(@DigibitVPN) reported
@Schmoozer74 @TalkTalk @OpenreachHelp Its overselling - The local exchange is capable of MANY GB's of data - Your router will most likely support upwards of 1GB throughput. There is no excuse unless cable is damaged at wich point you would see no connection. nothing you change your side will improve that 100%
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paulyouwithme17
(@paulon0720) reported
@TalkTalk pull your finger out and get this outage sorted.
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John Pennington💙
(@diygolf) reported
So @TalkTalk are adamant they can’t cancel the £50 charge or collect their box not sure any court in this land would agree with them but quite prepared to argue the case when this pandemic is over