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TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Why is my TalkTalk service not working?

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The latest reports from users having issues in Pontypridd come from postal codes CF37 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pontypridd, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontyclun, Blackwood, Pentre, Pontypridd, and Ynysddu.

CityProblem TypeReport Time
Cardiff E-mail 2 days ago
Cardiff Internet 5 days ago
Cardiff Internet 9 days ago
Cardiff Wi-fi 9 days ago
Cardiff Internet 9 days ago
Pontyclun Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • Gershwin1974
    Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales

    @TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

  • elliebus
    Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales

    @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

  • Welshhan
    Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • sargent65
    Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • RayDavi80338633
    Taffy 68 (@RayDavi80338633) reported from Betws, Wales

    Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless

  • StarWeep
    Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • baxterthornton
    May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    @TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    @Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁

  • mattyaztec
    Wales-Golf-Madrid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mattyaztec) reported from Church Village, Wales

    @HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • owlsfan83
    Ben (@owlsfan83) reported from Chapletown, England

    So despite my internet's issues being an issue with Openreach, @TalkTalk have charged me £50 for an engineer visit. They told me id receive compensation for all my drop outs. Oh no, a 50 quid charge instead. #RobbingBastards

  • midalifecrisis
    mida life crisis (@midalifecrisis) reported

    yet another weekend of constantly bad internet, on off on off since thursday @TalkTalk are literally the worse providers ive ever been with, been telling them of this problem for nearly 2 years, and yet here we are still in the same spot ....thanks @TalkTalk #myinternetisajoke

  • Kaliibrr
    Snow❤️ (@Kaliibrr) reported

    Someone remind me never to get TalkTalk later in life, dunno how many times i’ve refreshed to stay in sync w the race

  • mrsmagpietj82
    Mrsmagpietj82@gmail.com (@mrsmagpietj82) reported

    @TalkTalk can anyone help we have recently had fast fibre fitted and we were told it would be free for the first 3 months, I have just recieved a bill for £30 due on 10th Dec, why is this??

  • stewpower1
    stew power (@stewpower1) reported

    @TalkTalk I have ran all the tests to determine whether or not the problem is at my end. My computer is the only thing I use broadband for and works ok on my sons hotspot, so is not broken. My router is permanently on a flashing red light(apart from 1 green hour Wednesday).Landline ok

  • longwire1000
    mike collins (@longwire1000) reported

    @TalkTalk slow line speed Min should be 59 now at 43. Fix it, ahhhhhhhhhhh

  • CraigR15
    Craig Rogers (@CraigR15) reported

    @TalkTalk after 2 engineers visits and a second router still having problems with broadband. Has gotten worse as now we are constantly without internet in the evenings.

  • Kate52176467
    Kate (@Kate52176467) reported

    @TalkTalk @longwire1000 Good luck with that our internt with talktalk has been down for over 3 week Terrible customer service

  • kimmyrascal1973
    Kim Averill (@kimmyrascal1973) reported

    @TalkTalk why cant i talk to a customer service operator?? 50 mins on the phone 3 weeks ago and still they cant get it right!

  • jplusab
    Joe Boag (@jplusab) reported

    @TalkTalk why is your internet so bad tonight? Never had this issue with other providers. Would not recommend Talk Talk at all