TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Porth, Treharris, Rhymney, Blackwood and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Porth |
Phone | |
| Cardiff |
Phone | |
| Treharris |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Steven Bletsoe
(@StevenBletsoe) reported
from
Bridgend, Wales
Can @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Magic Gloves
(@MagicGloves) reported
@TalkTalk Hi TalkTalk I am trying to discuss a price Hike I was not aware of and your team have told me to call back in ⁴ hours because your system is down and when I did they put the phone down on me. I want to sort this random price hike out and Leave your service.
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ruth huntman
(@normadesmondo) reported
People steer clear of @TalkTalk and don't take out contract UNDER ANY CIRCUMSTANCES. I cancelled mine when it was due to end July 30 and they are still charging and have added a 50 quid 'equipment' charge. Yep I know! Obvs not being paid. cancel means cancel right?
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Michelle buckley-taylor
(@Michell39569839) reported
@TalkTalk the chronicle of disasters continues , now you will not release the line, this is affecting my livelihood , help what can I do to get some action?
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Nicole Jay
(@NikkiJay1994) reported
Paying £30+ a month with @TalkTalk for it to be seriously slow. Going to have to try and find a new broadband provider unless somehow it speeds up again.
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millieinthesky 💜 🐶 👸🏼
(@millieinthesky) reported
@LeroyOsborne2 @TalkTalk I feel the guy on phone to spoke to me about a package basically lied about a few things when I was pretty clear what I was for. Been in for almost 4 weeks now maybe more and I’m honestly using my Amazon fire box from my bedroom in livingroom now because how bad it is
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Megan Findlay
(@MeganFindlay1) reported
@TalkTalk 13th June I raised our broadband issue. It’s now 1st August & someone was meant to turn up between 8-1 and no one has. Customer service told me to just wait until the end of the day, and that they can’t find out where they are?! Appalling.
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Gwenders 🏴🦡
(@Gwenelope) reported
Today is a day for adulting: 1. Two new tyres for Rhonda the Honda 2. Try and get new router from TalkTalk (pray for me) 3. Cancel a magazine subscription 4. Take stuff to charity shop 5. Maybe more walking…
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Alex Willcox
(@apwillcox) reported
@TalkTalk's website: To cancel your direct debit, contact customer service on... @TalkTalk's customer service staff: Nuh. Phone your bank, bro.
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Lisha Flores
(@Lisha_Flores_79) reported
@TalkTalk I've been trying to raise a complaint for over a year. I've never been provided with a complaint reference and your customer service is appalling. You've affected my credit file and you seem to not be bothered at all. Sort it out.
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Daniel Clark
(@originaldclark) reported
@TalkTalk shocking service, do not get broadband with this lot. tell you one installation date then give you another 2 weeks later!