TalkTalk

TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/02/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Rhymney, Blackwood, Merthyr Tydfil, Caerphilly, Mountain Ash, Ferndale and Pontypridd.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomCardiff Internet

Community Discussion

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TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

  • Welshhan Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • renzothealgieri Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!

  • bethphi1lips Beth Phillips (@bethphi1lips) reported from Newbridge, Wales

    Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

  • Bankmeto27 The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales

    @TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!

  • renzothealgieri Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • callumjohn28 Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • Gershwin1974 Gerwyn Lewis (@Gershwin1974) reported from Ystrad, Wales

    @TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.

  • RJZ303 Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • Porter_Dean Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • king_girl85 merchant of Venus (@king_girl85) reported from Penarth, Wales

    @Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.

  • BeddoesJill Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales

    @TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡

  • MillyMayBlenkin Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    @TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

  • callumjohn28 Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.

  • king_girl85 merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • kelwd1974 Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales

    @TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelCharala4 Michael Charalambous (@MichaelCharala4) reported

    @TalkTalk I'm cancelling my account you are no help to me and there has only been issues since the start of my time with you disgusting despicable useless rubbish no customer service either disgusting

  • LissantyG L (@LissantyG) reported

    @TalkTalk Can someone pls tell us the estimated time to fix the broadband?? Its my 2nd day of having no wifi and telephone services and i cant even call you guys to talk and come to a conclusion about this

  • PaddyMcCrossan4 Son of the Rhymer (@PaddyMcCrossan4) reported

    Now that we've exited the EU have we lost our customer's rights? @TalkTalk's internet renewal site pushes the most expensive option, once I navigated past it the bill included a £60 set up fee not mentioned previously, then they charged me for a £20 security I never wanted😡😡

  • MichaelCharala4 Michael Charalambous (@MichaelCharala4) reported

    @TalkTalk 1970 an issue I'm being told wasn't told about this when I signed up

  • hannahjs85 Hannah S (@hannahjs85) reported

    @TalkTalk my mum has been battling with yourselves for also two months now to try and fix her poor line. Taking two hours to speak to someone on the phone is not good enough! When she can finally get through she will be cancelling her contract with you!

  • gkenny95 - (@gkenny95) reported

    @TalkTalk @TalkTalkGroup HELP ME. I’ve been on hold for 2 hours waiting to speak to someone, and the call has randomly disconnected so now I’m back where I started I already cancelled my account in DECEMBER, and I’m still being charged every month, now at an even higher rate

  • chellpreley michelle presley (@chellpreley) reported

    @TalkTalk Still no internet...I'm now feed up with it all ...trying the on line help and it's no help all you get is sorry something went wrong....

  • jamielfc21 Jamie (@jamielfc21) reported

    @doddatfive @TalkTalk yes because mines down too

  • Sezzie666 Sarah (@Sezzie666) reported

    @TalkTalk Could you tell me why the people living in Swindon Wiltshire SN1 postcode were not informed their internet sound be off today and still is. Not very good c/service when people are working from home. #lockdownlife

  • Rebecca60424540 Rebecca Weston (@Rebecca60424540) reported

    @TalkTalk Appalling customer service ! 6 days with no resolution!! Time to call trading standards !!