TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontypridd come from postal codes CF37 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (4%)
- TV (1%)
Live Outage Map Near Pontypridd, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontyclun, Blackwood, Pentre, Pontypridd, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
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4 days ago | |
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Internet | 7 days ago |
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Internet | 11 days ago |
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Wi-fi | 12 days ago |
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Internet | 12 days ago |
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Internet | 12 days ago |
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Tracey D Bancroft (@TraceyDBancroft) reported from Cardiff, Wales@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, WalesPlease anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Tom Mumford (@ThomasMumford) reported from Cardiff, WalesNow a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Steven Bletsoe (@StevenBletsoe) reported from Bridgend, WalesCan @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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harness68 (@harness68) reported from Cardiff, Wales@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Cath (@CatherineJ43) reported from Pengam, WalesHello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Stu (@P__TheLetter) reported from Bargoed, Wales@TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Adam Rattenberry (@adamrattenberry) reported from Cardiff, Wales@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Steve West Says - Support PTSD & Cricket (@FIRSTCHAIRMAN) reported from Cardiff, Wales@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Tony Johnson (@Tonywjohnson1) reported from Cardiff, WalesJust love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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Suzy Drane (@SuzyDrane) reported from Cardiff, Wales@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Matt Coles (@MWColes) reported from Cardiff, Wales@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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jelly jacket (@GOLDENYE4RS) reported@TalkTalk @ryanmeaney12 here u go pal but please fix their **** wifi it’s painfully slow
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Craiglockhart CC (@craiglockhartcc) reported@TalkTalk @BRIMDELLA I can't access my account or send emails due to 'technical problems'. but system says that there are no problems. EH14 area of Edinburgh. Has maintenance overrun?
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Hywel Bhaoighealláin (@hywelboylan75) reported@freesat_tv @TalkTalk I am now stuck in a Talktalk contract I ONLY signed up for get this ‘free’ Freesat 4k recordable box but @TalkTalk say the offer isn’t valid. I would never have left my old ISP if I had known this would happen.
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$KINNYLEGEND (@alicianokeyz_) reported@TalkTalk Wifi has been cutting out all day, what’s wrong with your service?!
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janet spink💙 (@janetspink1) reported@TalkTalk Any news on my router problem?
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Nesta (@Scraggs60) reported@TalkTalk Can't DM you but Internet went down just after I sent the message to you and came back a few minutes ago. Still have no Land line but engineer (booked by brother) will arrive on Wednesday.
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Shannon Markey (@Shannon__Markey) reported@TalkTalk Can’t gain access to the online chat facility and when phoning I am told that you aren’t open, despite opening hours on your website being 8am-8pm. Any advice on how to get in contact with anyone to report internet connection issues?
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Alessandra Perna (@a_perna) reported@Charmerr @TalkTalk I feel your pain Matt. For weeks I had the same issues.I found the “unresponsive” behaviour and the fact that @TalkTalk try to reassure that the issue will be sorted out awful. Then sadly discover that did not happen and all your time on the line with them was a total waste!
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Matt B (@Charmerr) reported@TalkTalk Still having problems with my internet......this is causing a big issue for me now
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Craiglockhart CC (@craiglockhartcc) reported@TalkTalk I can't access my account or send emails due to 'technical problems'. but system says that there are no problems. EH14 area of Edinburgh. Has maintenance overrun?