TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Hengoed, Cardiff, Abertillery, Penarth and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Abertillery |
Internet | |
| Cardiff |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk Very! We're getting a new service provider from end of month hopefully
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@OllyTed @owa_bob @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 @TalkTalk True they are just in it to fleece as many people as possible. and Bob My Internet has been locking up going slow and generally driving me nuts all week
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Moretta MoonShine
(@moretta_moon) reported
from
Ferndale, Wales
@owa_bob @OllyTed @BarneyCpt @ToddyFur @RonjaFur @Deadlysecret007 @mogsbear @brian_blackcat @brombelbeer1 Only dis morning @TalkTalk were boasting on the news how customer centric they are. My eye They are the worst service providers ever
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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leighwiles
(@leighabizol) reported
@TalkTalk I’m trying to make a complaint and I can’t get to speak with any one in authority ?? The worst customer service I’ve ever received and awful communication from a communication company
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Ginny Brennan
(@GinnyBrennan) reported
24 hours and STILL no Internet! Cancelled you say @TalkTalk but you have no idea why 🙄 and no update. I need a service that I can rely on, you're not giving me that service are you 😡
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Habab
(@Hababokm) reported
@TalkTalk Hello, can someone from the tech team help me. I have very poor internet service which has been going on for some time and my TalkTalk booster is not providing good service either.
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DM
(@ScotsSense63) reported
@TalkTalk @tristiaharrison @CityFibre 12 days after our fibre was installed we still have no working WiFi. Promised new router has not arrived after a week. Shocking service.
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Karen Mccartney
(@kazgm) reported
@TalkTalk yet another hour my 82 year old father has spent on the phone with you with no outcome .. this had been ongoing for a week .. how can you treat someone like that is beyond me ...
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William Oldham
(@binary_overload) reported
@TalkTalk Both... Restarted the router 3+ times, no change! This happens every few months, not really acceptable. We'll be contacting support to get it looked at
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Magic Mikey
(@mike50004) reported
Since the 25th May, we have been trying to get TalkTalk and Openreach to fix the issue. First failed appointment 31st May Her case was made priority by TalkTalk welfare team 1st June Re booked 2nd June - Openreach went to green boxed, failed to go the house.
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GB
(@garethbartlett) reported
@TalkTalk @binary_overload Can we stop trying to make out like it makes a difference? It's 2022. Most people are on wifi. Wifi is unlikely to be the issue but support spend a disproportionate amount of time focused on it.
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VisionsofGold
(@VisionsofGold) reported
@TalkTalk @TalkTalk should be ashamed of themselves, leaving a vulnerable customer even more at risk for what could be 3 days!
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gethin williams
(@QueenTrixabelle) reported
@Diary_of_a_PA @TalkTalk Did same to me they would ring once and hang up then reschedule then close the case