TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Rhymney, Cardiff, Blackwood, Merthyr Tydfil, Caerphilly, Mountain Ash, Ferndale and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
||
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Merthyr Tydfil |
Wi-fi |
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Whitaker
(@CraigWhitaker1) reported
@TalkTalk How do I cancel? Is there a cancellation form? Or shall I just cancel the direct debit?
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Ghormeh Sabzi
(@sabzeepolo) reported
Someone at @TalkTalk will eventually have to speak to us when we halt payment and begin to share how poor the customer service is. My account runs so slowly and poorly designed as to be worse than useless. If u want Superfast Btoadband try @SkyUK
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Ghormeh Sabzi
(@sabzeepolo) reported
Regret switching from infinitely superior Sky WIfi with their excellent customer service at lower price & easy friendly and efficient tech support @SkyUK . We will be looking to cancel contract cease direct debit and share our awful experience of @TalkTalk across social media now
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Drexl
(@DeadSleazy) reported
@TalkTalk DONT GET ANY DEALS FROM @TalkTalk ONCE THEY HAVE YOUR MONEY ITS GAME OVER! THEY DONT CARE ABOUT YOUR PROBLEMS!! JOKE OF A COMPANY. ALWAYS THE BIG COMPANIES THAY CAN ROB PEOPLE AND GET AWAY WITH IT RATS 🐀🐀🐀 FAKE SHOP WITH FAKE INTERNET WITH FAKE DEALS
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Margaret
(@Magz__13) reported
@TalkTalk It’s down, now what?
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Ira
(@irenetortorell4) reported
@TalkTalk Hi, I missed the delivery and the engineer is coming tomorrow morning for the installation. Will they still be able to install the WiFi for me? Tried to contact customer service but seems impossible from the website. Please help!
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Martyn D Flower
(@flower_martyn) reported
THE PROBLEM WITH TALKTALK IS THEY THINK THEY ARE TO BIG TO BE INTIMADATED POOR SERVICE IS NOT A EXCUSE THE MEDIA IS KING
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Boxie
(@BoxieBoomkin) reported
@Valimatka @TalkTalk I'm on my second one from BT but I think it turned out one of the neighbours was actually having work done or a line put in that was interfering with my signal at the time, so my first router's probably fine.
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Joanne davis
(@Davis92jo) reported
@TalkTalk Talktalk that dont help but make you phone them for nothing and put you in debit and ask to dm for nothing as they dont help but lie and make you click every link as its bots answering.
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Val - 5.5/6.0 Spoilers here! ⚠️
(@Valimatka) reported
@BoxieBoomkin @TalkTalk Yuuup. I had issues with them since day one and was glad when I went over to BT. I think I went through about 8 routers with them and I'm still on my first one from BT.