TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (5%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: New Tredegar, Cardiff, Treharris, Porth, Rhymney, Mountain Ash and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 New Tredegar |
Internet | |
| Cardiff |
Internet | |
| Treharris |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Porth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Taffy 68
(@RayDavi80338633) reported
from
Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Robyn Landy
(@robynlandy) reported
@TalkTalk I am currently still paying you for the internet that doesn't work. To fix the problem you just told me you want me to carry on paying for the service you aren't providing and also pay more to send an engineer which you 'might refund' ?!?! #CustomerService #what
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ℌ𝔬𝔱 𝔓𝔦𝔫𝔢𝔞𝔭𝔭𝔩𝔢𝔰 🍍
(@Hot_Pineapples) reported
@guardian TalkTalk charged me £130 to cancel broadband.
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Emma
(@intersectts) reported
@TalkTalk hi, are there issues in N8? My WiFi has stopped working
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jvw
(@jamesvanwerven) reported
@EE It's not very good. I'm on my second router, same type, and the signal is poor throughout my home. I'm now waiting until I don't have to pay EE any more money than I have to and will revert to TalkTalk.
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david charczenko
(@kommy33) reported
@TalkTalk hi I'm having serious issues trying to watch anything online be it by smart tv tablet or pc are there any issues in my area b24
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Jess
(@07jcallaghan) reported
@TalkTalk hi, my internet just went down about 10 minutes ago. Your server status says there is an issue and ot needs tk run a test, but every time I run it, it just defaults back to saying it needs to run a test, and no one is answering or rwplying on live chat
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✈️Rocky ⛈
(@michaelrocky00) reported
@_Alpha_Delta That’s helpful thank you! We’ve never had issues with TalkTalk broadband(albeit in a short amount of time) just didn’t want to move to sky and find it worse!
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Jim⚫️🇪🇺🏴🏳️🌈
(@JimGilroy) reported
@ArrivedOnTime @TalkTalk That’s awful! I hope you’ve got it sorted out.
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Alex Grant🏳️🌈🇪🇺
(@ArrivedOnTime) reported
@JimGilroy @TalkTalk Yeah. Took a formal complaint - the Debt Recovery Agency were more helpful than BT!
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Vikram Mitra
(@vikrammitra) reported
@TalkTalk the worst ever customer service. Call agents are rude. Half of the time you have to scream into the phone so that they can hear but that’s after waiting at least 20 mins to get through. Thank heavens I have disconnected the service.