TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Porth, Treharris, Rhymney, Blackwood and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Porth |
Phone | |
| Cardiff |
Phone | |
| Treharris |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Taffy 68
(@RayDavi80338633) reported
from
Betws, Wales
Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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May Baxter-Thornton 🏴
(@baxterthornton) reported
from
Aberaman, Wales
@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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APM
(@morriap) reported
@TalkTalk My sister is trying to get an internet connection in her new home. She ordered the service on 5 July. Told there is a connection issue. Tried multiple times to resolve. Different answer every time. She needs internet to be able to work. Nobody is helping her. What should she do?
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karen
(@Kazaroo63) reported
@TalkTalk For the last 3 days our devices are buffering, extremely slow. Any ideas why. My area is S25
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Shazzzbazzz
(@utubproduction) reported
Is #CustomerService dying in the UK or what? @TalkTalk call &I was repeatedly being asked d same question by d operator so I said you’re wasting my time, then she whispered I hope they don’t waste your time! on hold for 20mins & noone on d other side of d line.. problem unsolved
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Em
(@EmmaRoids80) reported
@DanielleSparks1 @suziepants1 @TalkTalk Same. Non stop problems every day for months now. All they do is 'run some tests' that fix the issue for a few hours, then it's down again.
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Keza ( Kevin Wilkinson)
(@Keza12345) reported
@Ofcom @TalkTalk when we going get broadband sorted customer service is none at the call centre
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natalie Ash
(@natash1120) reported
@TalkTalk rubbish customer service boardband rubbish calling every month since March no compensation when they said they would makes me want to leave. Said@take money off the bill but instead adds it on.
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𝔻𝕒𝕟𝕟𝕚 𝕊𝕡𝕒𝕣𝕜𝕤
(@DanielleSparks1) reported
@EmmaRoids80 @suziepants1 @TalkTalk And the customer service is terrible as well I have had nothing but issues I would leave but can’t as I’m in a contract 😢
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suziepants
(@suziepants1) reported
@TalkTalk broadband constantly going down for a minute or 2, then back on then off again! Try the online support which says maybe a fault with your line but then an error occurs! Can’t report it anywhere, can’t speak to anyone as it’s past 6 on a Sunday! Awful service!!
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Andrea Saez
(@dreasaez) reported
@TalkTalk I am sure you know there’s issues everywhere…. It’s been hours now and it’s not coming back
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Callum Jamieson
(@MrCallumJ) reported
Avoid @TalkTalk like the plague - shocking service doesn’t even touch the sides