TalkTalk

TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 12/04/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Phone (4%)

    Phone (4%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Treharris, Rhymney, Blackwood, Merthyr Tydfil, Caerphilly and Mountain Ash.

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City Problem Type Report Time
United KingdomCardiff Phone
United KingdomTreharris Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff Internet

Community Discussion

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TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • renzothealgieri Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • Bankmeto27 The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales

    @TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

  • RJZ303 Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • renzothealgieri Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • bethphi1lips Beth Phillips (@bethphi1lips) reported from Newbridge, Wales

    Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

  • ThomasMumford Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    @talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢

  • BeddoesJill Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales

    @TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

  • king_girl85 merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • MillyMayBlenkin Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    @TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

  • callumjohn28 Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡

  • Welshhan Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • Porter_Dean Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • callumjohn28 Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.

  • CatherineJ43 Cath (@CatherineJ43) reported from Pengam, Wales

    Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!

  • kelwd1974 Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales

    @TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

  • bacarditanxxxx ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • Tim_h86 Timh86 (@Tim_h86) reported

    @talktalk i'm still having the same issue. After broken promises you have until 16/03/23 to get this right otherwise i'm looking for another ISP, not that your company will be bothered. 3 weeks with not meeting your terms. @ofcom should be notified!

  • LHunners Stinky Hippy (@LHunners) reported

    @talktalk I’m so disgusted. I just received a call from someone who apparently rang to “resolve my complaint”. They asked me to explain my complaint, which I did (although it’s all in the correspondence he should have read) and he proceeded to try and correct me and argue with me

  • DrDodd Sarah Dodd (@DrDodd) reported

    @TalkTalk @TalkTalkGroup 3 days trying to restore lineone email account to IPad. Followed all tech support guides. Tried chat (2 hours). Need a phone number and person to unblock account. Please dm the details. This is unbelievably poor service.

  • CharlesB2T Charles Brittain (@CharlesB2T) reported from Crowborough, England

    @TalkTalk due to a misunderstanding in setting up our broadband we have already waited 6 weeks for an engineer and now we are expected to wait another 4 weeks for an engineer. We are considering another provider who might be more willing to provide a more prompt service.

  • Stevejakubowsk2 Steven jakubowski (@Stevejakubowsk2) reported

    @TalkTalk Service! Please give me a direct message, so I can pass you my details and get someone to call me asap!

  • Stevejakubowsk2 Steven jakubowski (@Stevejakubowsk2) reported

    @TalkTalk They put the phone! What is going on with your customer service team, why were we not informed that the engineer was not coming and why do the people we talk to keep putting me on hold without letting me know, and don’t get back to me for around 20 mins -I have raised a complaint

  • WAL7 kw (@WAL7) reported

    @TalkTalk Hi. My pensioner parents had a fibre upgrade booked for 8/1pm today but no one turned up and no one called to cancel or rearrange. They are worried the engineers might just turn up when they aren’t at home and they will then be charged to rearrange per an earlier message they…

  • therealmark Mark (@therealmark) reported

    @talktalk Lie to you for 3 days days about the problem and then hang up on you!

  • Stevejakubowsk2 Steven jakubowski (@Stevejakubowsk2) reported

    @TalkTalk Hi, I’ve been trying to speak to someone from talk talk now for the last few days! And engineer was supposed to come to my house over the weekend but never showed! We had zero correspondence and our internet has been playing up for for over a week! Whenever we speak to an advisor

  • Nudge09089486 Nudge (@Nudge09089486) reported

    @TalkTalk SORT YOUR **** AND GET MY INTERNET ON!