TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Porth, Rhymney, Cardiff, Mountain Ash, Treharris, Blackwood and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
Internet | |
| Cardiff |
Wi-fi | |
| Mountain Ash |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Porth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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Beth Phillips
(@bethphi1lips) reported
from
Newbridge, Wales
Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Jill Beddoes
(@BeddoesJill) reported
from
Cardiff, Wales
@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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The_Bankmeto
(@Bankmeto27) reported
from
Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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Dean Porter
(@Porter_Dean) reported
from
Cardiff, Wales
@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Richard Jones
(@RJZ303) reported
from
Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Kelly Williams-davie
(@kelwd1974) reported
from
Treorchy, Wales
@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@JordStocks93) reported
Be aware - if you're an existing @TalkTalk customer looking to accept the free "upgrade" to CityFibre line, after 5 months off effort having line installed and multiple orders cancelled they won't upgrade my @CityFibre line. Most likely due to @virginmedia purchase bid. #Shocking
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ROBERT GRIFFITHS
(@ROBERT12772279) reported
@TalkTalk just got an email about the price increase the factors it doesn't work and paying for nothing I've had the router changed and still nothing I'm happy to use the phone phone I'm not getting the speeds that I was meant to I get a red light on the router have to reset
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trevor
(@Funkybwoy247) reported
@Jackiewhome1 @TalkTalk Finally got them off my back .@TalkTalk is the worst company l have come across for customer service. They was unable to complete installation,l cancel my contract with them,it tool me nearly a year to resolve
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Jenni Newman
(@AngelJ5) reported
Hey @TalkTalk when my elderly parents call you to ask for help with their broadband, instead of banging on about giving the correct card information & then not helping because the info wasn’t correct, could your team have explained what card they meant first to save frustration?
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ROBERT GRIFFITHS
(@ROBERT12772279) reported
I DM @TalkTalk 11:44 now 12:18 they haven't replied most times they never do I'm not calling the premium number I've been locked out of my account and they've removed other features from the app as well EEO app I'm very unhappy with the service that TalkTalk provide
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Whosie Wholett?
(@SuHewlett) reported
@TalkTalk worst customer services I’ve ever had. Countless put on holds, miscommunications and now simply cut off after 40 mins of nothing! Soon to withdraw my custom for open reach internet
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Mike Yardley
(@YardleyShooting) reported
Once again my awful TalkTalk broadband has failed. So I post this via my phone. What a completely useless company @TalkTalk is. I dread calling them, it wastes so much time. I have to retain the account unfortunately. I don't have the time to sort it this morning. #TalkTalkMisery
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Alan Small
(@smallal2k14) reported
@VodafoneUK My current TalkTalk Broadband contract expires in a couple of months time & I'm looking to switch to your 500mbps Full fibre service, which will require the fibre to be installed. How long before my current contract ends should I apply?
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Hamid Reza
(@hamjam101) reported
@TalkTalk, I haven't had internet or a landline since the 22nd of March. I have called and called and yesterday was in chat for 5 hours, with no resolution. Please just send an engineer to reconnect the line.
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Benjamin Leach
(@Benjamino98765) reported
@TalkTalk Good Afternoon! My mother in Salisbury has had problems with her phone for just under a week now! The phone won’t connect or answer although it rings. I will go to OfCom today if it doesn’t get sorted! Thanks, Ben.