TalkTalk

TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 02/04/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent TalkTalk outage reports came from the following cities: Aberdare, Cardiff, New Tredegar, Treharris, Porth, Rhymney and Mountain Ash.

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City Problem Type Report Time
United KingdomAberdare Wi-fi
United KingdomCardiff Total Blackout
United KingdomNew Tredegar Internet
United KingdomCardiff Internet
United KingdomTreharris Phone
United KingdomCardiff Wi-fi

Community Discussion

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TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • GazManGrumble Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • steph29airey Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • ForbesMatthew Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • StarWeep Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • WebbLaurien Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • SwearyKnitter SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.

  • SwearyKnitter SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    @TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?

  • AlexDWilliams Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales

    @TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

  • goddessdeeva Dee of the Endless (@goddessdeeva) reported from Pontypridd, Wales

    I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

  • IslwynD islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.

  • gaynor_edwards gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • GazManGrumble Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

  • WalterofWales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • zoidberg99 Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@zoidberg99) reported from Pontypridd, Wales

    @TalkTalk Is service down in CF37 area, or just me?

  • IslwynD islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • LewisBrighton Lewis Brighton (@LewisBrighton) reported

    @TalkTalk Absolutely Brilliant customer service from a wonderful company. Brought my 93 yeard old grandmother to tears attempting to cancel her account because she had the wrong bill date.

  • SntnaBlacc Blxccs 🦅🇳🇬 (@SntnaBlacc) reported

    @mhs___x TalkTalk the Lyca mobile of broadbands. Honestly dunno how you done it. Get whatever money back and move. I’ve heard from multiple ppl their customer service is atrocious

  • matt_harris95 Matt Harris (@matt_harris95) reported

    @TalkTalk hi, my go live date was yesterday. I was told to wait until midnight but my router is still flashing orange and I can’t connect to the internet. I’ve done all the troubleshooting etc, can you help please ASAP

  • counterofcrows The crow counter (@counterofcrows) reported

    @TalkTalk How will you support me? Are you an engineer who can come to London W2?

  • LewisBrighton Lewis Brighton (@LewisBrighton) reported

    @TalkTalk We were finally able to cancel when put through to someone in the Home Move dept and when we were put back through to CS to get the cancellation letter redirected were told we failed security checks again. Top notch.

  • PeteEgerton Pete Egerton (@PeteEgerton) reported

    A little #broadband tale… Call current provider @TalkTalk to get a better deal, they can’t match @Plusnet & so we sign up. Email from TalkTalk, “we can do a better deal!” Cancel Plusnet, continue with TalkTalk. Despite cancellation, Plusnet plough on with process & send router

  • Dougthemoog Laurie Stevenson (@Dougthemoog) reported from Ballymena, Northern Ireland

    @TalkTalk folks I haven't been able to receive emails at all today, but I can send. Can't log in either according to your site "technical difficulties" Can you help? Apparently there are no reports of email issue. Ta Thanks

  • SntnaBlacc Blxccs 🦅🇳🇬 (@SntnaBlacc) reported

    @mhs___x Direct it at them, cuss em on the phone and opt out😭 talktalk are GHETTO…absolutely horrible service

  • karlostomy Karlos Fandango (@karlostomy) reported

    @TalkTalk disgusted at the way my elderly mother has been treated by your customer service. Never again will I recommend you to anyone as I did for her.

  • MartinNormanUK Martin Norman (@MartinNormanUK) reported

    @julielomas138 @TalkTalk What's a support ticket number? And do you still have no incoming emails?