TalkTalk outages and service status in Pontypridd, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- TalkTalk generated 1 outage signal in the last 24 hours around Pontypridd, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 28, 8:16 AM GMT+1.
- Internet (64%)
- Wi-fi (27%)
- Phone (9%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at TalkTalk
TalkTalk is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent TalkTalk outage reports came from the following cities: Treorchy, and Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Treorchy
|
Internet | 10 hours ago |
|
Cardiff
|
Phone | 8 days ago |
|
Cardiff
|
Wi-fi | 10 days ago |
|
Cardiff
|
Internet | 17 days ago |
|
Cardiff
|
Wi-fi | 17 days ago |
|
Cardiff
|
Wi-fi | 17 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Cath (@CatherineJ43) reported from Pengam, WalesHello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Jordan Bishop (@jordanbishop11) reported from Blackwood, Wales@TalkTalk love how since calling and telling you we’d be changing provider you’ve slowed the internet down so much I can’t load any catch up services. Cheers 👍🏽 won’t be returning to you anytime soon
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Tony Johnson (@Tonywjohnson1) reported from Cardiff, WalesJust love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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🏴 Walter of Wales 🏴#FBPE (@WalterofWales) reported from Risca, Wales@TalkTalk my internet is down, I can't call you
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Renzo (@renzothealgieri) reported from Cardiff, Wales@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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SwearyKnitter (@SwearyKnitter) reported from Treherbert, WalesHas anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
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May Baxter-Thornton 🏴 (@baxterthornton) reported from Aberaman, Wales@TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.
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Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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Steven Bletsoe (@StevenBletsoe) reported from Bridgend, WalesCan @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
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Dean Porter (@Porter_Dean) reported from Cardiff, Wales@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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GavTheGothicChav (@GavinJGriffiths) reported from Rhymney, Wales@TalkTalk can you put me through to a human being please? Your website sucks...
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Alessandrelli (@DannyA2103) reported@TalkTalk The email that was sent to customers is very poor communication and misleading. Whoever drafted that email and whoever approved it to go out to customers should be advised accordingly
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mpc (@Scampicus) reported@TalkTalk It’s an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me you’ve tested. I have had no chance to explain the problem. Worst customer service I’ve come across in years. And ‘ phoning on behalf of someone with a disability
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💜lilac💜 (@lilacbeagle) reported@TalkTalk @WeAreOpenreach Tomorrow, Friday, will be our 5th day without an internet connection/broadband. It says on your website there is a problem but in the meantime we are without broadband and apps and having to use mobile data. Can you help? Elizabeth
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tunavomit (@tunavomit1) reported@TalkTalk Nah you're alright I actually am changing to you for real, your phone customer service is great too I remember that too from last time I had TalkTalk so i'm coming back. Vodafone keep trying to ring me now to stay, suddenly they're paying attention to me so I'm ignoring them.
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Awake not Woke (@Jones6240Jones) reported@TalkTalk I've 'stayed connected' for 20 minutes, waiting for a response to the fault on my landline. You're getting dangerously close to losing a customer!
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Urmston Meadows (@UrmstonMeadows) reportedI can confirm that @TalkTalk is the worst provider in the history of the world. Once I get out of this contract, I'm never using them again.
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JamesOMahoney (@JamesOMahoney) reported@TalkTalk For me to be grieving and spend hours on social media but you are sitting down and paid for it. Stop gatekeeping access to your senior executives
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Angela (@angelajazz2) reported@TalkTalk Facebook. Was referred to the support on the website and an agent who left me there for 45mins
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Mark Fitchett (@MarkFitDT) reported@FunJustJustin @TalkTalk there is obviously an issue as the response time on the live help is really poor. The strange thing is that the Broadband is working. Like you was glad to see not just us having the issue.
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Rob Ranby (@Rob_Ranby) reported@TalkTalk No, we can do it in public. After 3 months of zero service you're now refusing me compensation by lying about the events, when clearly I had no service.