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TalkTalk

TalkTalk outages and service status in Pontypridd, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • TalkTalk generated 1 outage signal in the last 24 hours around Pontypridd, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Aug 13, 3:32 PM GMT+1.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at TalkTalk

TalkTalk is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Pontypridd, Wales

The most recent TalkTalk outage reports came from the following cities: Tonypandy, Cardiff, Porth, and Blackwood.

CityProblem TypeReport Time
Tonypandy Internet 11 hours ago
Cardiff Wi-fi 2 days ago
Cardiff Internet 16 days ago
Porth Wi-fi 25 days ago
Porth Internet 1 month ago
Cardiff Internet 1 month ago

Nearby cities with recent reports

Tonypandy

1 recent signals

11 hours ago
Cardiff

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • kelwd1974
    Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales

    @TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • GavinJGriffiths
    GavTheGothicChav (@GavinJGriffiths) reported from Rhymney, Wales

    @TalkTalk can you put me through to a human being please? Your website sucks...

  • goddessdeeva
    Dee of the Endless (@goddessdeeva) reported from Pontypridd, Wales

    I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales

    @TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...

  • RJZ303
    Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.

  • sargent65
    Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • BeddoesJill
    Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales

    @TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

  • StarrdLtd
    Paul Binning (@StarrdLtd) reported from Llantrisant, Wales

    @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

  • CatherineJ43
    Cath (@CatherineJ43) reported from Pengam, Wales

    Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!

  • Welshhan
    Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    @litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line

  • bethphi1lips
    Beth Phillips (@bethphi1lips) reported from Newbridge, Wales

    Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

  • Bankmeto27
    The_Bankmeto (@Bankmeto27) reported from Treorchy, Wales

    @TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • gilbertsanchz
    G (@gilbertsanchz) reported

    Real world weight, then the fix. SQL injection has powered some of the largest breaches in history. The 2017 Equifax era of breaches, TalkTalk, Heartland Payment Systems: hundreds of millions of records, much of it through injection flaws. It has sat at the top of the OWASP vulnerability lists for two decades. The fixes are well known. For SQLi: parameterized queries, which keep user input permanently separated from database commands. For XSS: input validation and output encoding, so anything a user submits gets treated as text, never as runnable code. Never trust user input. Sanitize and validate everything, every time.

  • homegoal
    angela pring (@homegoal) reported

    @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

  • BharathNetha21
    Bharath Netha (@BharathNetha21) reported

    @TalkTalk My contract ended May 2026. I declined renewal, returned my router, and was explicitly promised NO fees on the phone. Now I'm being chased for a £21.05 bill (including admin fees) for a closed account! Your phones aren't connecting. DM me to fix this immediately.

  • butchermatt
    Agent PBA (@butchermatt) reported

    @TalkTalk If I'm moving out of a flat why send me a return bag for the routers TO THE OLD ADDRESS? I need it sending to the new address or to a friend who can post them back! Help!!!

  • PaulUtd16
    Paul (@PaulUtd16) reported

    Hi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?

  • maryholmes61
    Mary Holmes (@maryholmes61) reported

    @TalkTalk what is happening with the email service? I can't log in! And who is Everymail?

  • TallyWalshy
    Natalia (@TallyWalshy) reported

    @alex_weel @TalkTalk I went 2 weeks over Christmas with no wifi and no 4g - nothing. I was never reimbursed by @talktalk for this. I was told my current issue would be fixed by an engineer today.. Apparently are relaying all fibre in the area and didn’t think to notify anyone about it. Shocking

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @TalkTalk U have all details. since more than 2 month no solution. Why u r charging bills?

  • Amina35771847
    Annieno92 (@Amina35771847) reported

    9 fkn days waiting for someone to come and fix the damned Internet 😒 @TalkTalk

  • ruby__ema
    Ruby Atkin (@ruby__ema) reported

    @TalkTalk why is your WiFi so bad atm it’s like you’ve given up