TalkTalk

TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Pontypridd come from postal codes CF37.

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TalkTalk Outage Chart in Pontypridd, Rhondda Cynon Taf, Wales 03/12/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales

The most recent TalkTalk outage reports came from the following cities: Pontypridd, Ynysddu, Cardiff, Blackwood, Aberdare and New Tredegar.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd E-mail
United KingdomYnysddu Total Blackout
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomAberdare Wi-fi
United KingdomCardiff Total Blackout

Community Discussion

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TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

  • sargent65 Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • baxterthornton May Baxter-Thornton 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@baxterthornton) reported from Aberaman, Wales

    @TalkTalk my internet is down completely and cannot get through to anyone on the phone. I work from home and so need a connection.

  • gaynor_edwards gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • SwearyKnitter SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    @TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?

  • SwearyKnitter SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • StarWeep Christie Gerrard💙 (@StarWeep) reported from Pontypridd, Wales

    Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • steph29airey Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • RichardFiona Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • AlexDWilliams Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales

    @TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.

  • WalterofWales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • GazManGrumble Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

  • GazManGrumble Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • WebbLaurien Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • elliebus Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales

    @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

  • beccacogbill Rebecca Cogbill (@beccacogbill) reported from Llanharan, Wales

    @TalkTalk awful service.... just to activate a sim card which you sent.. only to be told I haven't got mobile account even thou I have been paying you for 5 yrs... Awful service

  • ForbesMatthew Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • ajithiran Aji (@ajithiran) reported

    @TalkTalk I'm on the call with your stupid call centre and absolute rubbish

  • ronbiggzz20 Ron Biggz (@ronbiggzz20) reported

    @TalkTalk @TalkTalk ...And if you put that into accout some customers would then have to find means via there mobile service to keep internet working at home pending when u finally get to fix it but customer has already spent alot via mobile data and you do it every year long

  • landloulou Loulouland 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇪 (@landloulou) reported

    @virginmedia It’s virgin media. So you have enough time to respond to being ‘outed’ on social media however no time to contact the customer who we have already informed you suffers with mental/physical disabilities - your only response was ‘ring us’😡 @virginmedia @financialombuds #TalkTalk

  • firmyblueboy Firmy (@firmyblueboy) reported

    @TalkTalk absolutely disgusting service, I’m an existing customer and trying to make a compliant about 2 door 2 door salesman I’ve just had at my house! Been cut off 3 times on the phone!

  • ProfKurtMills Kurt Mills (@ProfKurtMills) reported

    Wasted an entire morning dealing with the famous (lack of) customer service in the UK: 1. Spent more than an hour on chat and phone with @TalkTalk trying to deal with internet and phone issues which periodically erupt (same thing happened a year ago, and before that)

  • gadgets54 Gaz Horton (@gadgets54) reported

    Gotta hate #talktalk after 3 hours of going round in circles I get to chat to Nev(?) £50 comp fe 4years of half service! Waiting for CEO to phone me on 16/02/23 Nev was a proper smug manager, he's one of them kind

  • little_em89 Emma Wyatt (@little_em89) reported

    @TalkTalk our internet has been down in NE5 of Newcastle since yesterday lunchtime. Tried troubleshooting, still not working.

  • custser93131355 custserv (@custser93131355) reported

    Hi @TalkTalk my internet is consistently slow and I'd like to discuss my account, but my connection is so poor I can't log on to my account via your website. Can somebody help me here please? Thanks.

  • dugjid Daniel (@dugjid) reported

    Ugh FFS wifi down again, Eero router just doing what it did last time. Why are internet providers so ****, TalkTalk just refusing to send me a new router, their customer service is crap

  • ronbiggzz20 Ron Biggz (@ronbiggzz20) reported

    @TalkTalk @TalkTalk ...Your company needs to be investigated as you are actuallly reaping people off. And i guess you doing this to thousands of your customers ..Need not stress i have actually cancelled my direct debit and no longer need your service