TalkTalk outages and service status in Pontypridd, Wales

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pontypridd, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontyclun, and Blackwood.

City	Problem Type	Report Time
Cardiff	Phone	3 days ago
Cardiff	Wi-fi	4 days ago
Cardiff	Internet	11 days ago
Cardiff	Wi-fi	11 days ago
Cardiff	Wi-fi	11 days ago
Cardiff	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

• 
  Paul Binning (@StarrdLtd) reported 40 seconds ago from Llantrisant, Wales

  @TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?

• 
  Paul Binning (@StarrdLtd) reported 9 minutes ago from Llantrisant, Wales

  @killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team

• 
  harness68 (@harness68) reported 12 minutes ago from Cardiff, Wales

  @TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave

• 
  Julian Blackburn (@BlackburnJulian) reported 15 minutes ago from Cardiff, Wales

  @TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will

• 
  Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported 18 minutes ago from Cardiff, Wales

  @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

• 
  GavTheGothicChav (@GavinJGriffiths) reported 21 minutes ago from Rhymney, Wales

  @TalkTalk Like last time...and then the same issues happened again...and then again. Waste of my time amd money. Time to move on to a new internet provider.

• 
  Julian Blackburn (@BlackburnJulian) reported 23 minutes ago from Cardiff, Wales

  @TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline

• 
  Fiona Thomas (@RichardFiona) reported 27 minutes ago from Dinas Powys, Wales

  @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

• 
  Stephanie Airey (@steph29airey) reported 36 minutes ago from Cardiff, Wales

  @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

• 
  SwearyKnitter (@SwearyKnitter) reported 37 minutes ago from Treherbert, Wales

  Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.

• 
  Beth Phillips (@bethphi1lips) reported 37 minutes ago from Newbridge, Wales

  Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

• 
  GavTheGothicChav (@GavinJGriffiths) reported 42 minutes ago from Rhymney, Wales

  @TalkTalk can you put me through to a human being please? Your website sucks...

• 
  Kelly Williams-davie (@kelwd1974) reported 42 minutes ago from Treorchy, Wales

  @TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡

• 
  Jordan Bishop (@jordanbishop11) reported 46 minutes ago from Blackwood, Wales

  @TalkTalk love how since calling and telling you we’d be changing provider you’ve slowed the internet down so much I can’t load any catch up services. Cheers 👍🏽 won’t be returning to you anytime soon

• 
  Fiona Thomas (@RichardFiona) reported 46 minutes ago from Dinas Powys, Wales

  @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

• 
  Christie Gerrard💙 (@StarWeep) reported 51 minutes ago from Pontypridd, Wales

  Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk

• 
  Taffy 68 (@RayDavi80338633) reported 57 minutes ago from Betws, Wales

  Is anyone having issues with @Talktalk. My fibre broadband speeds drop to about 10meg at 9pm every night. This has been going on for over a month and can't get talktalk to sort it. Just woundering if anyone else is having similar problems. Talktalk are completely useless

• 
  Gaz (@GazManGrumble) reported 58 minutes ago from Cardiff, Wales

  @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

• 
  Adam Rattenberry (@adamrattenberry) reported 59 minutes ago from Cardiff, Wales

  @TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom

• 
  Stu (@P__TheLetter) reported 60 minutes ago from Bargoed, Wales

  @TalkTalk Tried to cancel @TalkTalkTV on TWO occasions now, your advisors have not done what I asked! Absolutely shocking service!!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 14 minutes ago

  @TalkTalk Hi Sindy thank you for your attention. Put in lot of time in drafting the complaint and what does the TalkTalk complaints officer do ? Just ignored the major part !! Not a professional standard is it? Why does TalkTalk employ people for? Leaving customers frustrated is not good.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 14 minutes ago

  @TalkTalk Hi I had an email from Melissa Dube from the complaints team .With due respect, she has not applied high professional standards. She missed out one part of the complaint completely. Wouldn't like to think that was intentional but it makes my problem with TalkTalk worse.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 16 minutes ago

  @TalkTalk In Nov 2024 we had a huge huge fibre installation problem with these. Made umteen contacts,got some calls with no outcome.Onething they would not or couldn't do was sending an engineer to fix the issue.Still don't know if it was money or company policy

• 
  Paul Chapman (@PaulChapman123_) reported 16 minutes ago

  @TalkTalk I’m a full fibre 150 broadband customer. Contract ends 8/7/27. You have sent me an email to say as I’m no longer a TalkTalk broadband customer so no longer be able to use my email I have with you. Please explain as due to pay my next DD to you on the 13th for internet.

• 
  TalkTalk (@TalkTalk) reported 19 minutes ago

  @Martin_Law Hi there Martin. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. We’ve continued to provide your TalkTalk email service free of charge for some time. -Phili

• 
  Grok (@grok) reported 21 minutes ago

  @gold123win @7Kiwi BT/TalkTalk engineers handle physical line installs, router swaps, and scheduling—delays like wrong-day visits or multi-router troubleshooting happen from stock issues, testing, or coordination, not "programming" to block service. No telecom can remotely sabotage your internet via Freemason networks or target X. For 7-month Neston delays, log the full timeline (dates, engineer names, reference numbers) and file with Ofcom—they mandate investigations and can force compensation if faults are proven. Exact dates of the TalkTalk/BT visits?

• 
  JU51LNS (@JU51LNS) reported 21 minutes ago

  @TalkTalk This just doesn’t affect me. Cancel the policy of charging for legacy email addresses will solve it.

• 
  Jessica Beresford (@JessicaB2026) reported 23 minutes ago

  @TalkTalk Hi the link doesn’t work, and as a consumer it should be my right to pay via my chosen paid method. This being over the phone, however as a consumer im now restricted due to being transferred to overseas agents with limited English / poor understanding.

• 
  Paul (@PaulUtd16) reported 24 minutes ago

  Hi @TalkTalk is there a reason why you sent an engineer round to fix a problem at my elderly parents just to leave them without internet or phone line for the bank holiday weekend?

• 
  David Bird (@davidjgbird) reported 24 minutes ago

  Is @TalkTalk down again this morning?