TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Mountain Ash, Porth, Treharris, Rhymney, Blackwood and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Mountain Ash |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Porth |
Phone | |
| Cardiff |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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The_Bankmeto
(@Bankmeto27) reported
from
Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
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Beth Phillips
(@bethphi1lips) reported
from
Newbridge, Wales
Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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Dean Porter
(@Porter_Dean) reported
from
Cardiff, Wales
@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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Gerwyn Lewis
(@Gershwin1974) reported
from
Ystrad, Wales
@TalkTalk Good afternoon. Please could you advise on how I find out how long I have left in my contract. This information is not available when I log into my account as per your help section.
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Jill Beddoes
(@BeddoesJill) reported
from
Cardiff, Wales
@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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Richard Jones
(@RJZ303) reported
from
Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@Daveb2017) reported
@TalkTalk Been on phone over 1hr still no help at all time to look else where customers service’s totally useless wouldn’t recommend @TalkTalk to anyone useless 😡
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Mizzoopa
(@mizzoopa) reported
@harryjms @TalkTalk I had to wait for ages, apparently they are inundated with chats, but not their problem?
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Sheila Elinor Fraser
(@elinor_sheila) reported
@TalkTalk Nothing today but your customer service seriously needs addressing. Main issue is language barriers but I've yet to have a problem resolved on first call. Wouldn't recommend to anyone and only laziness stops me moving away.
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Vex-of-House-Vexed
(@VexOfVexed) reported
@TalkTalk Please can someone cancel my contract! I have been on the phone to your appalling, beyond dreadful customer service team for nearly 40 minutes and have got nowhere! And now the 'on hold' music has stopped and I've got dead air.
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Nodlaig Stoddart
(@NodlaigS) reported
@TalkTalk Cannot believe how unhelpful Talktalk are. I want to add a lot more adjectives here. A whole week for my MIL, 93, with no service whatsoever. Endless calls, frustration. Given a case ID for no purpose as you still have to jump through hoops and explain all again. Pls retweet
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TalkTalk
(@TalkTalk) reported
@Daveb2017 I'm sorry you feel this way, if you need any help at all concerning your TalkTalk service, please let us know via DM's. Thank you. -ayanda
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💖🦄Emma🦄💖
(@emzi2016) reported
Best Internet broadband since #TalkTalk are now extortionate!! #broadband ? Help/advice please 🙏
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Rohan Chindooroy
(@RohanChindooroy) reported
@bal_acks You realise physical landlines & service providers can be distinct (eg TalkTalk landline)? The copper wire is the same, but the consumer can get a different provider. But there's also fibre to home in parts of London. Agree not all the country have those possibilities (ie USO).
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Mizzoopa
(@mizzoopa) reported
@harryjms @TalkTalk Please report it, that’s the only way it will get escalated to @OpenreachHelp They are not taking action on just my word/issue, they need other customers to report the fault.
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Nodlaig Stoddart
(@NodlaigS) reported
@TalkTalk My mother in law still has no phone and no internet. She lives alone and she’s 94 in September. She’s vulnerable. How is it possible that Talktalk have not been able to fix this yet. It’s been a week!