TalkTalk outages and service status in Pontypridd, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- TalkTalk generated 0 outage signals in the last 24 hours around Pontypridd, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (63%)
- Wi-fi (25%)
- TV (13%)
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Pontypridd, Wales
The most recent TalkTalk outage reports came from the following cities: Porth, Cardiff, Blackwood, and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Porth
|
Internet | 13 days ago |
|
Cardiff
|
Internet | 15 days ago |
|
Cardiff
|
Wi-fi | 17 days ago |
|
Cardiff
|
TV | 20 days ago |
|
Cardiff
|
Internet | 20 days ago |
|
Cardiff
|
Internet | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Matt Coles (@MWColes) reported from Cardiff, Wales@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
-
Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales@TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...
-
Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
-
Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
-
Suzy Drane (@SuzyDrane) reported from Cardiff, Wales@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
-
NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
-
AlyshaS (@AlyshaPepper) reported from Cardiff, Wales@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
-
Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
-
Renzo (@renzothealgieri) reported from Cardiff, Wales@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
-
Stu (@P__TheLetter) reported from Bargoed, Wales@TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.
-
Kelly Williams-davie (@kelwd1974) reported from Treorchy, Wales@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
-
Julian Blackburn (@BlackburnJulian) reported from Cardiff, WalesPlease anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
-
Beth Phillips (@bethphi1lips) reported from Newbridge, WalesHi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊
-
Richard Jones (@RJZ303) reported from Cardiff, Wales@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
-
Paul Binning (@StarrdLtd) reported from Llantrisant, Wales@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
-
Wales-Golf-Madrid 🏴🏴 (@mattyaztec) reported from Church Village, Wales@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
-
Callum (@callumjohn28) reported from Cardiff, Wales@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
-
Hannah Roberts (@Welshhan) reported from Cardiff, WalesOh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
-
Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
-
Gaz (@GazManGrumble) reported from Cardiff, Wales@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
crystalporterxoxo (@baddieslovecloc) reported@TalkTalk my internet is not working this is so annoying got work to do I’ve switched it off and restarted it still showing white but no internet connection.
-
angela pring (@homegoal) reported@TalkTalk I would recommend to anyone not to bother going with Talktalk for their broadband as the customer service is shocking. You can only talk to someone online not a physical person and you just get fobbed off and mislead and your issue don’t get fixed
-
Deano (@mezza_68) reported@TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!
-
Dave O (@llqdave) reported@TalkTalk @WF2K_ You can see why so many customers refuse to deal with the social media team. We know you can't do anything to help, and the only thing you can do is push us back to the non-functioning team that we are complaining about. Until management starts managing, #Talktalk is best avoided
-
xsandwich (@xsandwich) reported@TalkTalk Utterly abysmal customer service. Initial chat online re: end of my contract; misinformed and dismissed. Apparently escalated to Customer Service management to hear back within 24 hours. Nothing; it's two weeks later. #badcustomerservice @Ofcom
-
arunsomasundaram (@arunvenay) reported@TalkTalk my internet gone down and no service, when I call talk talk customer care service, it’s asking me to raise request using online portal, tell me how can I do that without internet, I’m very patient but you’re really touching my nerves
-
Shadow D'Wolf 🐺 (@ShadowDWolf) reported@TalkTalk keeps dropping out. It's been happening for about a month now. Aren't they supposed to refund when service is not good? Not on the fastest just on the basic with the new fibreoptik lines in around here 🐺💔
-
Fazillionaire (@FAZILLION) reported@TalkTalk Siyanda, can you confirm that the cancellation fee will be waived on the basis of the nature of my case, then we can talk via DM's. If youc an't help me, I have to take my campaign to Linkedin and get some of your chief executives involved.
-
beth a (@loisgriff_) reported@HylianBeanie_97 Awe, BT has always been a disaster. I have TalkTalk been with them for yonks, and rarely do I have problems with them, and they are super cheap even with super fast fibre. Yeah exactly haha!! I can’t play rd2 I am terrible at it I killed my horse by accident I haven’t been back
-
harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported@housecatkai @virginmedia i have mixed opinions on them, like they've provided the fastest internet speeds i've had out of other ISPs we've been with (sky, BT and talktalk) but our services always go down at least once a month and it's infuritating 😭😭