TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Porth, Rhymney, Cardiff, Mountain Ash, Treharris, Blackwood and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
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Beth Phillips
(@bethphi1lips) reported
from
Newbridge, Wales
Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊
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Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
Feeling the still the same, sky broadband isn't as good as they say.. totally gutted I moved from @TalkTalk .. surely I would get the same service as it's the same line . Xx
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Dean Porter
(@Porter_Dean) reported
from
Cardiff, Wales
@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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Jordan Bishop
(@jordanbishop11) reported
from
Blackwood, Wales
@TalkTalk love how since calling and telling you we’d be changing provider you’ve slowed the internet down so much I can’t load any catch up services. Cheers 👍🏽 won’t be returning to you anytime soon
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!
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Kelly Williams-davie
(@kelwd1974) reported
from
Treorchy, Wales
@TalkTalk I would welcome a call ASAP. I've cancelled my contract with you but have been charged for a router that never worked! I returned router and have proof of delivery on 15 August yet still today I'm being told that the router has yet to be received 😡
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Richard Jones
(@RJZ303) reported
from
Cardiff, Wales
@TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
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Jill Beddoes
(@BeddoesJill) reported
from
Cardiff, Wales
@TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!
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The_Bankmeto
(@Bankmeto27) reported
from
Treorchy, Wales
@TalkTalk worst customer service I’ve witnessed with the misses. Hold for 20 minutes Silent Hold with agents. Checkout option to claim free £5 not appear while renting movie. Got charged and they still don’t understand the English behind the problem 4 departments went through.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Vikki
(@VikkiCeri) reported
Honestly am sick to death of how unbelievably **** @TalkTalk Internet is. At least 8 times a week its crashing for anywhere up to 6 hours at a time. Can not wait to get this awful thing out of my home.
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Laura B
(@laurajuze) reported
@EE what is going on with the internet in Pewsey?? It’s not been working since early hours today! I work from home and have to use my neighbour’s Wi-Fi @TalkTalk Please let me know, or I’ll have to switch to TalkTalk as this issue keeps reoccurring!
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TalkTalk
(@TalkTalk) reported
@GregstarandGoff Good morning @GregstarandGoff hope you are well. We do apologies for any inconvenience that this might have caused to you. Kindly send over a DM so we will be able to further look into any issues you may have regarding your TalkTalk services. - Lisa
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Kenya
(@Italanyi73) reported
More than 2/3 of parents have asked voice assistants such as Alexa for help with their children’s homework. 3/4 think school work is more difficult now than when they were young.More than half – 52% – say they’ve given the wrong answers to their child’s homework. TalkTalk/Metro
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Joe Tucker Couch
(@joetcouch) reported
Terrible customer service by @TalkTalk as usual, all I want to do is upgrade my package to fibre500.
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Ros Airlie
(@Eyfs1966) reported
@TalkTalk please can someone help me to report a fault on my mothers landline. She can’t make or receive calls. Customer service and the technical team refuse to help as I am not the account holder. You are placing an elderly and vulnerable customer at great risk.
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James Drage
(@dragey_1985) reported
@TalkTalkGroup @TalkTalk Thanks TalkTalk, placed an order for broadband, been cut off from previous provider and now your not able to help me get connected, probably the worst service I have ever received!!! Please can someone from TalkTalk that can actually help me get in touch!
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Paul Fraine
(@paul_fraine) reported
@TalkTalk. I’ve been w/o broadband for a week. I’ve had an appt that didn’t exist as I was lied to by your staff. You’ve sent me a router that doesn’t work, despite the online diagnostic saying other fault. Are you actually going to fix the problem?
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Charlotte Ivers
(@CharlotteIvers) reported
@TalkTalk Thank you Jo - I fear I may have struggled to explain the exact nature of the problem to the automated system so will def get in touch if they can’t fix it. C
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James Baker
(@JamesBaker2012) reported
@I_Am_Timms @TalkTalk Hi Matt, I suspect you may be a customer affected by damage that occured yesterday at 1600. Openreach at working as quick as they can to repair but it's a very complex task 7m underground