TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
E-mail (10%)
-
Phone (5%)
-
Total Blackout (4%)
-
TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Porth, Treharris, Rhymney, Blackwood and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Porth |
Phone | |
| Cardiff |
Phone | |
| Treharris |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
-
Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
-
gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
-
islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
-
Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
-
Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
-
Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
-
SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.
-
Hales Evans-Kanu
(@justsimplyhales) reported
from
Cathays, Wales
@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
-
islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
-
SwearyKnitter
(@SwearyKnitter) reported
from
Treherbert, Wales
@TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?
-
🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
-
Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
-
Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
-
Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
-
Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
-
Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma Ward🌈
(@anxiousplatypus) reported
@Dr_Bekka_UK @TalkTalk Talktalk have terrible customer service. I really rate PlusNet on their customer service if that helps. Not that it fixes your current situation.
-
Dr_Rebecca
(@Dr_Bekka_UK) reported
He's been waiting for an agent for 4 hours now......@TalkTalk And now a scam talk talk customer services twitter account is sniffing around this post.
-
AurelBC👩🍳🏑 she/her
(@aurelagazel) reported
@TalkTalk Not had proper Internet for a month and half. Nothing to do with storms... Just Talktalk refusing to sort out the issue.
-
Jimmy (The Big Yin) Scotland is Beautiful.
(@ComradeRedJimmy) reported
@Dr_Bekka_UK @TalkTalk They have to have the worst customer service in the industry. 2 years ago I had to engage with it. The call centre agents in the Philippines were a disaster if you can get through the maze designed to force you to use bots. It stressed me big time.
-
Emma Ward🌈
(@anxiousplatypus) reported
@Dr_Bekka_UK @TalkTalk Talktalk have terrible customer service. I really rate PlusNet on their customer service if that helps. Not that it fixes your current situation.
-
Gus Fring
(@vexy_7) reported
@TalkTalkGroup gotta love these new erro wifi boxes that dont give good speeds and also where dose talktalk outsource their servers to because clearly its not in country. Absolutly the worst internet service provider in the uk.
-
Stuart Hazeldine
(@stuarthazeldine) reported
@SanchoMagnifico @Hyperoptic I guess they’ll claim this is the 0.1%, but in 14 yrs of using TalkTalk copper wire broadband I never had an outage this long.
-
Mhofukadzi Princess Bella
(@Princess_Bell88) reported
@TalkTalk My landline is not working and this has nothing to do with the storm. I have been chatting with technicians who couldn't fix the problem and they've done a runner by proposing a solution which isn't working. This problem is costing me money as I am not able to receive calls
-
Jimmy (The Big Yin) Scotland is Beautiful.
(@ComradeRedJimmy) reported
@Dr_Bekka_UK @TalkTalk One of the benefits of having an account with Natwest is their dedicated phone number for those of us 60+. You get through fast and have agents that appreciate and respect our age. Whereas TalkTalk? Just dreadful. If you have a problem with your broadband, ie not working they 1/
-
JH
(@jenniferlou23) reported
@TalkTalk why do you hang up every time I get through to technical support. Then direct me to the bot. Absolutely frustrating