TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
-
Internet (65%)
-
Wi-fi (15%)
-
E-mail (10%)
-
Phone (5%)
-
Total Blackout (4%)
-
TV (1%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Porth, Treharris, Rhymney, Blackwood and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Pontypridd, Wales
Latest outage, problems and issue reports in Pontypridd and nearby locations:
-
Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
-
Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
-
Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
-
Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
-
Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
-
Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
-
Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
-
Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@TalkTalk .. been a good customer but leaving as the internet playing up and then I get a bill more per month to end of contract... great service for being a good customer not ...
-
Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
-
Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
-
Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
-
harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
-
Steven Bletsoe
(@StevenBletsoe) reported
from
Bridgend, Wales
Can @TalkTalk please explain why my father has no phone line, no internet and when we phone to sort out we are told that "this service is currently not available" and the phone goes dead
-
Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
-
Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
-
catherine
(@cathovcwm55) reported
@TalkTalk is talktalk down in sa11 5te box on orange light
-
Aaron Nash
(@RSCortina) reported
@TalkTalk we have had an engineer out who said the problem was resolved but the phone line is still down.
-
𝐸𝑚𝑖𝑙𝑦💚
(@EmilyyNics) reported
@TalkTalk we supposed to have faster broadband that you promised but it has been slow. Days I'm working from home its slow and that it can be annoying 😔
-
kate
(@kate171920) reported
@TalkTalk Is there a National outage or just my local area? I work from home and can’t see anything on your website about an outage but will need proof of an outage if I can’t work
-
Sam Russell
(@samueldrussell) reported
@TalkTalk an hour spent on the phone and just as I’d finally got through to someone useful in the right department I get cut off and now you’re lines are closed. Terrible customer service 🤬🤬🤬
-
hayesresident
(@hayesresident3) reported
@TalkTalk You have taken a month almost to deal with a change of ownership form and keep emailing me the wrong things. Customer service staff never seem to be able to do it. Very slow and incompetent customer service I have seen ever. Can someone fix it?
-
j0nch0i
(@j0nch0i) reported
@TalkTalk You’ve lost a customer for life. And plenty more if I have anything to do with it. The incompetence I’ve seen at display, the silos and lack of communication and coordination, and full ineptitude is obscene. Going back to @bt_uk who are able to sort me out by tomorrow
-
Paul Scott
(@Pederosa) reported
from
Bradford, England
@TalkTalk any update on connectivity issues in the Baildon area of Bradford. No connectivity all day?
-
Cardinal Biggles McFerryFace +#FBPE 3.5% 🇬🇧 🇪🇺
(@CardinalBiggle2) reported
@Athena58 TalkTalk is to Telecomms what the Austin Allegro was to Quality motoring! Imho they are not motivated by service standards or customer satisfaction. They only want to interact with customers to take money off them When a customer wants to leave they stretch out the process
-
Mel Payne
(@melpayne77) reported
@TalkTalk Morning, please could you let me know if the Internet service in area LA14 is going to be resolved anytime soon? Thanks