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TalkTalk Outage Report in Pontypridd, Rhondda Cynon Taf, Wales

Why is my TalkTalk service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Pontypridd come from postal codes CF37 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Pontypridd, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Pontypridd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 8% Total Blackout (8%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Pontypridd, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontyclun, Blackwood, Pentre, Pontypridd, and Ynysddu.

CityProblem TypeReport Time
Cardiff E-mail 4 days ago
Cardiff Internet 7 days ago
Cardiff Internet 11 days ago
Cardiff Wi-fi 11 days ago
Cardiff Internet 11 days ago
Pontyclun Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Pontypridd, Wales

Latest outage, problems and issue reports in Pontypridd and nearby locations:

  • IslwynD
    islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • SwearyKnitter
    SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    @TalkTalk My query is in my tweets - how do you justify 'admin charges' of £12.50 for a failed direct debit? Will you cancel these fees?

  • justsimplyhales
    Hales Evans-Kanu (@justsimplyhales) reported from Cathays, Wales

    @ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

  • GavinJGriffiths
    GavTheGothicChav (@GavinJGriffiths) reported from Rhymney, Wales

    @TalkTalk can you put me through to a human being please? Your website sucks...

  • WalterofWales
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • SwearyKnitter
    SwearyKnitter (@SwearyKnitter) reported from Treherbert, Wales

    Has anyone ever tried to speak to a human being at @TalkTalk It's very difficult, then when you do get through, they're just doing heavy breathing down the phone and telling you they don't understand.

  • IslwynD
    islwyn davies (@IslwynD) reported from Mountain Ash, Wales

    @TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.

  • WebbLaurien
    Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • goddessdeeva
    Dee of the Endless (@goddessdeeva) reported from Pontypridd, Wales

    I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • GavinJGriffiths
    GavTheGothicChav (@GavinJGriffiths) reported from Rhymney, Wales

    @TalkTalk can you put me through to a human being please? Your website sucks...

  • gaynor_edwards
    gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • AlexDWilliams
    Alex Williams (@AlexDWilliams) reported from Merthyr Tydfil, Wales

    @TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • zoidberg99
    Ian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@zoidberg99) reported from Pontypridd, Wales

    @TalkTalk Is service down in CF37 area, or just me?

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • J_P10_
    丿尸 (@J_P10_) reported

    @Jack__1803 @AntSalvador1893 Don’t get Sky or TalkTalk no matter how bad it is my oh my they are so bad

  • _gordongeorge
    Gordon (@_gordongeorge) reported

    @TalkTalk St Albans - fibre broadband keeps going down please investigate.

  • elliecuddlefish
    elliecuddlefish (@elliecuddlefish) reported

    @TalkTalk i cannot express how angry i am i am a streamer and for the last 3 days in a row the internet has been shocking!!! i have tried to contact you but no reply by emial i cannot call as you are shut i am so fed up and sick of it!!! fix your network or im off to someone else

  • HardCorePorg
    Hard Core Porg (@HardCorePorg) reported

    @TalkTalk hi, issues in our area since Thursday leaving my mum with little means of contacting anyone. Can you help please?

  • yrsol
    Yan Soltysik (@yrsol) reported

    @TalkTalk what's going on with the service lately? Had slow to no connection all day.

  • RobLowe23
    Rob Lowe (@RobLowe23) reported

    @shavon1724 @TalkTalk @virginmedia Funny, I’ve just signed a contract with them about 2/3 mins ago... We did look at EE’s but there customer service said I’d be better with BT

  • us3rnam3r
    us3rnam3r (@us3rnam3r) reported

    @TalkTalk Theres a internet issue around london

  • 50twoperCent
    50 (two per) Cent 🙂 (@50twoperCent) reported

    @TalkTalk hi, our home Internet has been down all night and it is the same this morning. I have followed basic troubleshooting but it is still not connecting (multiple devices have attemped to connect). What can I do? Is there a problem in my area?

  • Snookerno1
    Paul (@Snookerno1) reported

    @talktalk Why is my Internet speed so slow download speed 9mbps upload speed 2mbps.

  • Georgiavarley3
    Georgiavarley (@Georgiavarley3) reported

    @TalkTalk is internet down?