TalkTalk Outage Report in Risca, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at TalkTalk
TalkTalk is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (10%)
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Phone (9%)
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Total Blackout (7%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Cwmbran, Cardiff, Hengoed and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
||
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Cardiff |
Total Blackout | |
| Hengoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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Hales Evans-Kanu
(@justsimplyhales) reported
from
Cathays, Wales
@ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈
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Hales Evans-Kanu
(@justsimplyhales) reported
from
Allt-yr-Yn, Wales
@Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk after being asked lots of questions last night, we still have intermittent internet. There was no solution offered.
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islwyn davies
(@IslwynD) reported
from
Mountain Ash, Wales
@TalkTalk Unable to reconnect tv and android phone. Message is no signal on server. Disconnected and reconnected router. Unable to connect to server. Usually no issues with TalkTalk but so close to Christmas. Not a happy house.
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Dee of the Endless
(@goddessdeeva) reported
from
Pontypridd, Wales
I'm bloody furious @TalkTalk after making me run through tests I told him I'd already done he tells me the problem is fixed and to call back if it isn't. When I do inevitably call back I'm told you're closed. I'm disabled and need my Internet connection to be safe.
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Gerald J
(@Geluk125) reported
@TalkTalk though not flagged, pop3 not working for me on my onetel accounts😡
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Marian
(@Maria59914) reported
@Hyperoptic @alisonjyoga Your service is far worse than your public persona. You are now at the same level as TalkTalk was for several years. A horror story.
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drofsnop
(@drofsnop1980) reported
@TalkTalk Go on let’s see if you can as over 100 calls 2 new routers 2 open reach visits and new phones hasn’t an promise of call backs is a waste of time ie you don’t call back. Rubbish customer service departments shut by 6pm what about people that work and the chat bot is useless
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drofsnop
(@drofsnop1980) reported
@TalkTalk Some customers are unable to receive calls not alone access an account and you don’t seem to be to bothered to do anything about it ow over 2months down the line threatening to charge elderly with open reach call outs when open reach have reported back it’s your issue
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Robert Mitchell
(@robertmitchell) reported
So that’s my experience of #TalkTalk customer service just in case you’re thinking of signing up.
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Robert Mitchell
(@robertmitchell) reported
@TalkTalk I’m with a friend who has #TalkTalk She is very unwell - a walking medical encyclopedia and needs internet to help manage her connected medical devices. She’s in the countryside with no usable mobile data. Her router stops working and we try to get support. Read on to learn more…
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richard hughes
(@hughesr9) reported
@TalkTalk No, nor had I looked at switching providers. TalkTalk simply cancelled my service.
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richard hughes
(@hughesr9) reported
@TalkTalk No! I was a happy cust who lost their internet 2 days ago. Having spend most of that time on a web chat 2 many teams it’s now come to light that you’ve simply cancelled my service & 2 get it back I need 2 place a new order tying me to a new contract! I don’t have internet access
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richard hughes
(@hughesr9) reported
Hey @TalkTalk why have you cancelled my service without any notice and are now telling me I need to place a new order with you to get my internet back! And guess what… that ties me into a new contract. Really sneaky way to lock in your loyal customers to a new deal! #sneaky
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Emma Scott
(@miss_scott4) reported
@TalkTalk Your services are an utter joke. I’m trying to call to cancel my account and it’s saying you’re closed, despite being 8:33 and your customer services being open from 8:00-20:00. Utterly ridiculous.