TalkTalk Outage Report in Risca, Caerphilly County Borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, New Tredegar, Treharris, Rhymney, Mountain Ash and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| New Tredegar |
Internet | |
| Cardiff |
Internet | |
| Treharris |
Phone | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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M🌸
(@ttyEngland) reported
@YardleyShooting @TalkTalk Customer Service is a euphemism for giving consumers the run-a-round.
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Will 📸
(@WTEBN) reported
@TalkTalk No you wouldn’t. I tried your Twitter support before and you were less than useless. I’m currently dealing with your live chat team who, frankly aren’t much better but at least the conversation with them is marginally quicker!
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Kate 🕸
(@barewithwebb) reported
@TalkTalk Been on the phone 50 minutes, hoping to change the address of our policy. Been passed around at least 6 people, all telling me contradicting information, with no idea how to help me with a simple request. Then phone line went dead. Shocking customer service.
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HeavyLight
(@HeavyLightPiano) reported
@TalkTalk Do you have a customer service number that works? Your numbers 0800 542 8081 & 0345 172 0088 are just hanging up on customers after people are getting through the selections.
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Leah Reilly
(@LeahRei79840741) reported
@TalkTalk @HeavyLightPiano I have been trying this since 8am this morning. We got connected 'just' yesterday. Have a problem & nowhere to turn! Terrible first 24 hours!! Thought Virgin were bad. All the same.
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3:61 am
(@dvllskies) reported
@TalkTalk You talk a lot but do the issues get resolved? Nope it's just another 'sorry to hear that'. You aren't sorry about reaching into my pockets every month and stealing from me. You straight up lie about your speeds to us all
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Oskieboi
(@RizaGonzaga8) reported
@TalkTalk Yes and according to your costumer service agent I have spoken to @ 12:23 ( second call I made today) apparently there was some problem that the engineer is not coming anymore but NOBODY informed me until I called second time as it is getting near 1300H.
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3:61 am
(@dvllskies) reported
@TalkTalk You have the worst service I have ever experienced with any company on the face of the planet earth. I guarantee not even the admin uses talktalk otherwsise they'd be sat there for 20 minutes trying to send a tweet
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Ellie Grimes
(@EllieGrimesx) reported
@TalkTalk possibly has the worst customer service. 3 times I have cancelled my contact with you, that you keep reinstating. Countless phone calls and it’s still not sorted!
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Thomas Rogers
(@iamtomrogers) reported
@TalkTalk your customer service is actually appalling. None of your staff can communicate to each other and no one can solve my issue. The @OpenreachHelp technicians don’t even turn up. It’s a joke.