TalkTalk Outage Report in Risca, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at TalkTalk
TalkTalk is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (61%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontypridd, Ynysddu, Blackwood and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Pontypridd |
||
| Ynysddu |
Total Blackout | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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Beth Phillips
(@bethphi1lips) reported
from
Newbridge, Wales
Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊
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andrew peden
(@pedenan) reported
from
Clevedon, England
@TalkTalk Signal strength is fine. I just can’t receive any channel below 301. No BBC or ITV etc...
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Jordan Bishop
(@jordanbishop11) reported
from
Blackwood, Wales
@TalkTalk love how since calling and telling you we’d be changing provider you’ve slowed the internet down so much I can’t load any catch up services. Cheers 👍🏽 won’t be returning to you anytime soon
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!
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Dean Porter
(@Porter_Dean) reported
from
Cardiff, Wales
@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Cross
(@Mikethebirder) reported
@TalkTalk You are NOT here to help. 2 hours on phone at weekend, 25% increase in my monthly costs, and still no internet. Absolutely shocking customer service!!
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Carl Dickinson
(@Carljames1722) reported
@TalkTalk Can I just have a straight answer how to move my services when I move house?or I'll just leave and go with another provider to his is stupid
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Springsteen Cricket
(@RugbyCricketFan) reported
@TalkTalk Joke. All our agents are busy and never respond
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Lynn Learmonth
(@Jenona66Lynn) reported
@TalkTalk You are not "here to help". My daughter has had no internet since March. You wont fix it, won't send an engineer, but you convinced her to upgrade to full fibre and get new 'wiring' to fix issue. NOT happened, but still taking her money. Appalling service.
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Jason Scott
(@scottyMOT) reported
@TalkTalk yet again no internet. Been unstable for past few days. Think I’ll pass on the DM request this time and just look for a new provider. Can guarantee it has nothing to do with my end, it’s always fine and after some silence the service mysteriously starts again.
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Paul Harrison
(@PrestonsWomble) reported
@TalkTalk Ironically, my service was unaffected.
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Shotaro Kaneda__†°²º23
(@AndrewInsley85) reported
To download 5gb @talktalk 9hours, to download 5gb tethering from iPhone 30min… how can internet providers get away with this ****…
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H Paterson
(@HeatherAddo) reported
@TalkTalk Hi, I'm looking for a TalkTalk customer service email address to send a letter of complaint to, can you help?
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Til
(@t_e_h1111) reported
@TalkTalk I have, I’ve also sent emails, made calls, made complaints, what Isit gonna take for you guys to actually have a heart. You promised me a resolution, didn’t give it and closed my complaint. I’m done
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Johnson
(@warbycarl) reported
@TalkTalk I've been a customer for 4 years, not had any broadband now since Sunday, the level of support I have received has been absolutely shocking, 5 phone calls and 5 online chats to be told every time to turn my router on and off for an hour.