TalkTalk Outage Report in Risca, Caerphilly County Borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Risca, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Risca and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (5%)
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Total Blackout (4%)
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TV (2%)
Live Outage Map Near Risca, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontypool, Caerphilly, Mountain Ash, Newport and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Pontypool |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
||
| Mountain Ash |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Risca, Wales
Latest outage, problems and issue reports in Risca and nearby locations:
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Hannah Roberts
(@Welshhan) reported
from
Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Claire
(@thurmansherman) reported
@TalkTalk you have asked me to reach out to you via twitter re. the poor customer service yesterday, so here I am
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Garreth Aspinall
(@GarrethAspinall) reported
@YorkshireGlover @BT Why do BT engineers not just carry spare hubs…… ridiculous. We had the worst experience ever between BT and TalkTalk - 14 weeks without internet due to intransigence and incompetence. Have since moved to Virgin Fibre
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Gordon Davis-Day
(@RavenclawGordon) reported
@TalkTalk are there engineers fixing the connectivity issues in London as I have lost all connection after a week of poor connection?
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ASTRONOMO.Space 🇬🇧 🇮🇹 🌍 🚀👩🚀🌛✨ #NHS
(@Democraticist) reported
@TalkTalk @Plusnet Will you explain to me why you always repeat the same song about £. 50 charge, if it is not your problem? When already THREE times in the years, were told line OK, then #LANDLINE was fixed all THREE times! #FAIL
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Sharon Roberts
(@SharonaR1987) reported
@TalkTalk I need to cancel my account but I can only find a telephone number, is there another way? I don't want to be on hold for ages 😫
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Three Birds
(@3birdsedinburgh) reported
PHONE LINES DOWN DONT PANIC COMPLAIN TO TALKTALK
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Cindy Nicoll 👩🏻🦰
(@miss_nicoll) reported
@TalkTalk I have been trying to contact your company for the past 3 weeks to cancel an order. I have rang 6 times, been passed from department to department and still no one can help me. I am beyond frustrated and the communication within your company is astonishing.
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Lara
(@LaraDCruze) reported
@TalkTalk have Dm you. Spent all but 5hrs on the phone to you and still without broadband. I have been passed back and forth to all manner of departments with everyone saying they can't help. You going to pay for my phone bill with all this?
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Cameron Howe
(@CamzoOG) reported
Would recommend avoiding TalkTalk at all costs - dreadful speeds and dreadful customer service.
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Nikki Samuel
(@Nixmurrell0771) reported
DO NOT BOOK Broadband through @CityFibre or @TalkTalk wherever you do!! Worst service ever - Customer service departments unhelpful. Impossible to speak to someone that can help. Can’t even cancel it !!!!