TalkTalk Outage Report in Newport, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at TalkTalk
TalkTalk is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Ynysddu, Blackwood and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Ynysddu |
Total Blackout | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Newport |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Renzo
(@renzothealgieri) reported
from
Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Cloudgazer
(@cumulojimbus72) reported
from
Portishead and North Weston, England
@TalkTalk I’m going around in a loop. My internet keeps dropping out. Your automated checks say the line is fine. It isn’t. Your customer service advisor said they can’t send out an engineer because the line is fine. It really isnt. I’ve done that for a week. It keeps dropping out. Help!
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merchant of Venus
(@king_girl85) reported
from
Penarth, Wales
So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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cantona7
(@Trebleutd) reported
@TalkTalk @FreedomFibre Managed to get through they have never heard of @FreedomFibre that was waste of time !!
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Lewis Fisher
(@LewisFisherr1) reported
@louisenatashaxo @TalkTalk Funny cause I’ve already paid my direct debit literally today and it’s not working at all
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Sam
(@gurusammy) reported
@TalkTalk im thinking what i might do is tweet links to broadband providers each day that you fail to fix my internet in the hope that it persuades people to go elsewhere and not become another casualty. Is BT really not worth the extra when you compare the service?
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Sam
(@gurusammy) reported
@TalkTalk @beazette Don't bother. I sent one and never got a response. Just waisted another hour of my life on the phone to customer services.
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louise ⩔ ✪ 🕸️
(@louisenatashaxo) reported
@TalkTalk our wifi has been down for the past day and a half. when will this be resolved? we can’t access any internet, it’s showing up and we’re able to connect to it but nothing works when on it
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Becky Gilder
(@BeckyG_81) reported
@FionaScottEvan1 @TalkTalk Oh Fi. That’s horrible. I can’t remember which programme exactly it was- but I know TalkTalk featured on it before for the same thing. It was one of those consumer programmes and it was a long while ago. I hope you sort it XXX
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Lewis Fisher
(@LewisFisherr1) reported
@louisenatashaxo @TalkTalk Mines also been down for the past 2 days.. was on the phone to them this morning for about an hour and half with two people for them to try to ‘fix’ it their side literally asking me to turn it on and off and reset it every 5 mins for them to basically give up in the end.
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Paula Burman 💙
(@Burwoman) reported
I haven't heard from anyone. @TalkTalk @OpenreachHelp maybe you can help? Is my phoneline & broadband going to be installed at some point?There's stuff everywhere because I have emptied bookcases so the engineer had access to the phoneline. Is it worth me putting this back?
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Thomas James
(@runnytom) reported
@talktalk @TalkTalkGroup Because of your relentless failure for the last month I will be without Internet for 6 weeks, I'm £200 out of pocket remedying a problem caused by you and you customer service agents have been wither unwilling or uninterested in making it right.
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Tobi-wan
(@TypicallyTobi) reported
Hi @TalkTalk, shall we have a little chat about your absolutely appalling customer service? No stable internet since I started the contract in early feb, you want to charge me £200 plus to leave and your idea of compensation is to take money off a bill I won't even get?!