TalkTalk Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP11, NP10 and NP20.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Wi-fi (14%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff, Caerphilly and Blackwood.
City | Problem Type | Report Time |
---|---|---|
Newport | Internet | |
Cardiff | Wi-fi | |
Cardiff | Wi-fi | |
Cardiff | Internet | |
Cardiff | Internet | |
Cardiff | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@ChiefYnwa @TalkTalk It’s the customer service that’s awful 😡
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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ThemodTania😉💋💕💕
(@bacarditanxxxx) reported
from
Cardiff, Wales
@nattam_sayin @TalkTalk I agree , happy to take your money ... if theres a problem they don’t want to know 🤬was on the phone over hr trying to sort my house move out was told to ring back 🤬how hard is it to sort out ! All other company’s I told were brilliant !!!
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Dean Porter
(@Porter_Dean) reported
from
Cardiff, Wales
@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Beth Phillips
(@bethphi1lips) reported
from
Newbridge, Wales
Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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andrew peden
(@pedenan) reported
from
Clevedon, England
@TalkTalk Signal strength is fine. I just can’t receive any channel below 301. No BBC or ITV etc...
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Jordan Bishop
(@jordanbishop11) reported
from
Blackwood, Wales
@TalkTalk love how since calling and telling you we’d be changing provider you’ve slowed the internet down so much I can’t load any catch up services. Cheers 👍🏽 won’t be returning to you anytime soon
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Callum
(@callumjohn28) reported
from
Cardiff, Wales
@TalkTalk I don’t know it. They said it’s been activated now but it’s not working.. So I need to see when I get home what the issue is.
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Davison
(@nmdisme) reported
@TalkTalk Okay, an update, after speaking to ring the ‘Better Value Team’. They can’t help either. Simply saying that it was not recorded. So the Renew with one click didn’t work for me. Wonder if anyone else has had this problem. Anyway my contract ended last weekend so options open!
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Nigel Davison
(@nmdisme) reported
@TalkTalk Well last time I dm was just told to call the Better Value Team. If that’s all you can do just forget it. It doesn’t seem like this issue will be resolved to my satisfaction. I’m just going to look for a new provider. Thanks.
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James Carter
(@daystatehunter) reported
@TalkTalk need some advice please, we have tried to call but every time we call it states you are closed. We need cancel a talktalk service, the account is in my grandfathers name but he is in his 90’s and struggles on the phone. What’s the easiest way to cancel the service down
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Simon Bunce
(@Buncey171985) reported
@TalkTalk Currently sat on the phone with an agent who has muted me and refuses to talk because I have asked for the loyalty team. Now, I either hang up and go through all of this again (about an hour) or do I keep shouting "hello?" Until I get an answer?
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Lucy Hamilton
(@LucyH4m) reported
@TalkTalk web chat is painful. My wifi doesn't work! Ok I'm going to need you to connect to wifi to diagnose the problem, urm I can't connect to wifi that's why I'm contacting you!
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Jean Rogers
(@jeanrog9416) reported
@TalkTalk - We will send you a Super Router for free (dated 17/05/21) not a word heard from them! No customer care!!!!
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Lisa may
(@Lisa_May_Pink) reported
Absolutely disgusted by @TalkTalk the service I have not received for 5 weeks now, the hours of calls I have had to make, the money they have taken from my bank for the service I have not received, the stress it has caused me. I would say it is now time to change provider 🤬
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Kirsty Rose
(@esormk) reported
@TalkTalk Care line for a housebound shielding customer, can be the difference between life & death. With a working land line, when Care line is activated, first responders, & carers arrive within minutes. 4 days with no service isn’t good enough. She couldn’t call for help! #unacceptable
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Colin McEwen
(@Colmce1) reported
@TalkTalk Landline down reported Monday, your engineer called Tuesday, problem passed to Openreach who were meant to have attended this AM. No show. Still not able to make LL calls. what info do you require to get this sorted?
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Christine Cartwright
(@ChristineCartwr) reported
@TalkTalk You take the prize for THE WORST CUSTOMER SERVICE I have ever experienced. Unbelievable #talktalk