TalkTalk Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10 and NP20.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Blackwood, Newport, Pontypool and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
||
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Newport |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Cloudgazer
(@cumulojimbus72) reported
from
Portishead and North Weston, England
@TalkTalk I’m going around in a loop. My internet keeps dropping out. Your automated checks say the line is fine. It isn’t. Your customer service advisor said they can’t send out an engineer because the line is fine. It really isnt. I’ve done that for a week. It keeps dropping out. Help!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Charley Santana
(@santana_charley) reported
@TalkTalk your telephone customer service is appalling. Internet off yesterday, told an engineer coming this afternoon. As I believed it is an outage, I asked what to do if it came on, told to call in the morning to cancel appt. Internet came on, rang, told being charged £30 wtf
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Diabolik-Trash
(@thepopeoftrash) reported
@TalkTalk The service has been down since around mid-day yesterday. We pay a substancial amount per month and have been coated off by your customer service team, I work from home so having no phone or broadband is more than an inconveneince as I will not be paid.
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george clark
(@h0rhay) reported
@TalkTalk Internet down TN317EB for 24hrs - Telephone support blaming BT which is false, as neighbours have internet. Please reinstate service NOW!
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nikkinoonoo💙
(@nikkinoonoo6) reported
@TalkTalk hi my laptops are saying connected 1 &2 to public??!! Ethernet cables in connecting to public? Can you help? No options to change
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Four Counties Kev
(@FourCountiesKev) reported
When your other half is trying to do interviews for NHS and you still have no WiFi been awful for years I’ve tried drumming it into them the problem is from telegraph pole to green box as they have replaced everything BUT!! @TalkTalk need this sorted and you ow us.
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uɐɯǝsǝǝɥɔ ɐᴚɐʞ
(@KaraCheeseman) reported
@TalkTalk ive sent messages yesterday and one reply after 3 hours and then nothing - i have very slow download speeds and now no phone line. can someone please look into this?
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Merlin Fulcher
(@merlinfulcher) reported
@TalkTalk Hi the internet has been periodically dropping off here in Tooting since 5pm yesterday. Please can you fix this asap
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terry tiger parker
(@terry2uk) reported
@TalkTalk Sorry still have issue with slow speed below minimum guarantee
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Robert Shaffery
(@robshaffery60) reported
@TalkTalk There is no internet, phone service in Portsmouth and Southsea Po4 area. When will is be resolved?
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Mr1Car
(@Mr1Car) reported
@TalkTalk Good Morning Please can you give me an update on my service with the fault on my line. The fault has been raised with you since the 15th February and is not resolved. Your contact centre offers appalling customer service. I’m pleased you are offering to help.