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TalkTalk Outage Report in Newport, Wales

Why is my TalkTalk service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Newport come from postal codes NP10 , NP20 and NP11 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Newport, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Blackwood, Portishead, and Ynysddu.

CityProblem TypeReport Time
Cardiff E-mail 1 day ago
Cardiff Internet 4 days ago
Cardiff Internet 8 days ago
Cardiff Wi-fi 9 days ago
Newport Internet 9 days ago
Cardiff Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    another day waking up to working from home, another day waking up to @TalkTalk being down 🙃

  • MillyMayBlenkin
    Milly May (@MillyMayBlenkin) reported from Cardiff, Wales

    @TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...

  • nonwatcyn
    NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @Stephmctay @TalkTalk Agree, awful service, sorry I left sky

  • uncriticalsimon
    Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales

    .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

  • renzothealgieri
    Renzo (@renzothealgieri) reported from Cardiff, Wales

    @TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • BeddoesJill
    Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales

    @TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

  • bethphi1lips
    Beth Phillips (@bethphi1lips) reported from Newbridge, Wales

    Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    @Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.

  • RJZ303
    Richard Jones (@RJZ303) reported from Cardiff, Wales

    @TalkTalk Yes mike my latest post was since that DM message problem was allegedly sorted

  • Welshhan
    Hannah Roberts (@Welshhan) reported from Cardiff, Wales

    Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!

  • callumjohn28
    Callum (@callumjohn28) reported from Cardiff, Wales

    @TalkTalk No... I would need to check that later if it happens again. All I’ve done is the service status. My phone has even popped up with a message saying it’s connected but there’s no internet connection on two occasions.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

  • DaiSmashie
    Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales

    @andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.

  • elliebus
    Annie 🌱🏴󠁧󠁢󠁷󠁬󠁳󠁿😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales

    @andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    @TalkTalk #talktalk 2nd week now still without my router , pathetic service , quick enough to take 70 quid out of my bank yest for home move !!! Sort it out !!!!!!!!!

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service

  • bacarditanxxxx
    ThemodTania😉💋💕💕 (@bacarditanxxxx) reported from Cardiff, Wales

    Don’t know who is worse #talktalk or #sse. Customer service is disgusting @TalkTalk @SSE

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • SyJo59
    Sy (@SyJo59) reported

    @TalkTalk When are you going to get my elderly mother’s , who lives alone, landline repaired? It’s been out of action for over two weeks now. Her emergency responder lanyard doesn’t function because it relies on the landline. Totally unacceptable and appalling customer service. 😡

  • titchstarry
    Titch (@titchstarry) reported

    @TalkTalk why’s my wifi box flashing and not working?? Was working fine about 10 minutes ago 🙄

  • ch33kysquirrel
    Jay jay (@ch33kysquirrel) reported

    @Pricey1990 @TalkTalk Agreed, we are in the same situation, also looking elsewhere as service has been a shambles

  • Toonarmy19771
    Andy McLaren (@Toonarmy19771) reported

    @LeeLister8191 @Plusnet After 18 months with plusnet I'm going back to talktalk believe me their customer service is really bad.

  • Hasan_0fficial
    Hasan Siddique (@Hasan_0fficial) reported

    @TalkTalk I need some assistance as my TalkTalk broadband is so slow that I can't even load any pages. @TalkTalk Need help ASAP.

  • chivejolie
    clive jolly (@chivejolie) reported

    @TalkTalk Could you please give me an email address for a complaint please. You have taken 6 days to resolve a problem and today promised to call from customer complaints. Even had a message to confirm you'd call...heard nothing. So please send me a direct complaints email

  • catscat85
    Catherine Hawkes (@catscat85) reported

    @TalkTalk my 94 year old grannie is being charged for calls she hasn’t made. Some of the charges relate to calls apparently made in the middle of the night (100 in an hour!) and when she hasn’t even been at home! The customer services team are no help and have cut her off!!

  • LibertyCarsLTD
    Liberty Trade Cars Ltd (@LibertyCarsLTD) reported

    Worst customer service ever experienced @TalkTalk @TalkTalkGroup spent one full hour on phone and they end up hanging up on me! Trying to cancel my home broadband with one week of line going live becuse I am not getting any connection and they try to charge me for cancellation!

  • ButelAlfie
    Alfie Butel (@ButelAlfie) reported

    @TalkTalk getting super slow internet. Always seems to drop around 1-2am

  • cpresland74
    Colin Presland (@cpresland74) reported

    @TalkTalk Hi this afternoon my Internet has gone off at least three times, I have turned it off and turn it on again then went off again. It’s currently restarted is there a problem in my area I’ve checked on the dashboard don’t seem to be a problem.