TalkTalk Outage Report in Newport, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (8%)
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Total Blackout (6%)
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Phone (5%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, New Tredegar and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| New Tredegar |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Just received another monthly bill from @TalkTalk YOU HAVE NOT PROVIDED BROADBAND SINCE I SWAPPED TO EE IN APRIL - STOP BILLING ME - IMMEDIATELY!!! WORST COMPANY TO UNDERSTAND THE BASICS OF SUPPLY AND PAYMENT Jesus H Christ!!!!!!!
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andrew peden
(@pedenan) reported
from
Clevedon, England
@TalkTalk Signal strength is fine. I just can’t receive any channel below 301. No BBC or ITV etc...
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢
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Jordan Bishop
(@jordanbishop11) reported
from
Blackwood, Wales
@TalkTalk love how since calling and telling you we’d be changing provider you’ve slowed the internet down so much I can’t load any catch up services. Cheers 👍🏽 won’t be returning to you anytime soon
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Dean Porter
(@Porter_Dean) reported
from
Cardiff, Wales
@TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Williams
(@pwilliams340) reported
@TalkTalk That or strip out from the protocol the listening to the customer issue and skip straight to square one. It's probarbly less frustrating to not be asked than to be asked then back to square one?
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Emily Green.
(@imjustgreen) reported
This is my account of how @talktalk have decided to fail him as a loyal customer since his passing. I can only start from the beginning. 18/07 approx 12:30 I called @TalkTalk to advise of him being a victim of a scam phone call which racked up a reverse charge to £89.
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Marc wills
(@Marcwills15) reported
@TalkTalk Customer service is terrible. Spent hours the last 3 days on the phone and still no internet
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Fiona Stacey
(@fionas50life) reported
@TalkTalk No you don't understand. I have now spent hours on the phone to you to now be threatened with a Debt Collection service. This is all just too stressful. It can be seen on my account that I have had no usage since July yet you still try to charge me. This is harassment!!
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char
(@charliemcccc) reported
@TalkTalk our wi-fi’s been down for three days now, called customer services who had me on hold for 40 mins (i gave up before they answered).. messaged u on here to no reply… bit of a joke paying for a service we’re not even receiving ??? any answers pls ??
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Paul Williams
(@pwilliams340) reported
@TalkTalk I would strongly ask you, as a company, to look at the protocols you provide to your front line team. I understand they MUST follow these but it is maddening when as a customer you explain the situation and then you jump back to square one of the protocol
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Max Warrick
(@maximuswarrick) reported
@TalkTalk I sent u a DM, you ran a security check, verified our account, ran a line test, said there was a local outage which affected us and that has been fixed so just reboot router. The issue was not resolved. I told you in the dm still no internet. Now you are ignoring DMs!?
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Emily Green.
(@imjustgreen) reported
@TalkTalk Why have I not been advised, even though I’ve asked, of this team before now? Why have I had to repeat the worst thing that’s ever happened to me several times before resorting to Twitter for this to be your immediate response.
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lucie
(@OriginalOlie) reported
@TalkTalk City fibre are awful, worst workman I've ever seen, even had the rd blocked when an ambulance tried to come down my Rd last week and they took ages to move their mini digger
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Marc wills
(@Marcwills15) reported
@TalkTalk been trying to sort my internet problem for days! Your customer service is terrible