TalkTalk Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10 and NP20.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Blackwood, Newport, Pontypool and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
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| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Newport |
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| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Cloudgazer
(@cumulojimbus72) reported
from
Portishead and North Weston, England
@TalkTalk I’m going around in a loop. My internet keeps dropping out. Your automated checks say the line is fine. It isn’t. Your customer service advisor said they can’t send out an engineer because the line is fine. It really isnt. I’ve done that for a week. It keeps dropping out. Help!
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Guler
(@ClareG) reported
Truly appalling service from @TalkTalk no internet for a week, lied to by live chat; then told an engineer would come; engineer cancelled. Now another three working days - no weekends. And no apology today.
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ben
(@benogy_) reported
@TalkTalk my internet has been down for an hour tried all the normal procedures to get it back on and still nothing.
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Krypto ®️
(@CT87_) reported
@TalkTalk No because there is no need to DM yourselves as I am making a statement! Your customer service is the worst and you're not very helpful! Bunch of rip off people
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Mike Baker
(@officialaMikeB) reported
@TalkTalk hi is there a issue with the internet service in sa17 area?? The internet has just gone off and won’t re connect
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Laura
(@Laura_CCN) reported
@TalkTalk I spent 2 hours on Thursday with various teams including the better value team. No one able to help just told the error had been reported again! I was told someone would call me to resolve this yesterday but did not have a call back
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Andy Cal
(@Andycal_2009) reported
@TalkTalk absolute jokers, was promised fibre speedy broadband and tv channels. All we got was moaning engineers, and a tv box they couldn’t be bothered wiring up to the tv. Because you’ve broken contract I’d like out of my deal please. #talktalk #shambles
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Lee Shields
(@LeeShields1101) reported
@TalkTalk another day, another problem... STILL waiting for the router I was promised with the contract I took out with you! I'm beginning to lose faith that it will actually arrive!
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Gary Halligan
(@garyhalligan6) reported
So TalkTalk wanted to implement covid procedure in my house to fix an unknown fault on my internet, sorry it's a no from me.
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Scott Gollaglee
(@Gollags) reported
they tested the Broudband which is fibre cable and was not stolen... then we raise a fault again and they send a talktalk engineer out to check all the internal cables and he says that they need to get openreach engineer to investigate .. but closes the fault down as (3/4)
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Tomlibooo
(@tomlibooo) reported
@LouiseDent13 @HannahStoate @TalkTalk They told me the same thing and I still have crap connection