TalkTalk Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (61%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (7%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Ynysddu, Cardiff, Blackwood, Newport and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Once again, shocking service from @TalkTalk Quite literally the WORST company I have ever had the displeasure to deal with 😡😡😡
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@TalkTalk No thank you. I’ve decided to write to your CEO & Chairman instead. I’m sick and tired your awful customer service.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Tony Johnson
(@Tonywjohnson1) reported
from
Cardiff, Wales
Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
-
Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Ward
(@bats22) reported
@TalkTalk I am lodging a complaint to the ombudsman. I need to register the complaint officially with yourselves first. (Despite having spoken to someone many times). Who do I address this complaint to?
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LMR
(@mamamoondxb) reported
So 1hr later and several agents #notlistening but sticking to blaming #openreach and they aren’t at fault. Your customer services is appalling @talktalk I am told yet another date for when services will be resumed. It will be 11 days and counting.
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Catty.boo
(@catznoze) reported
@virginmedia how (lots of swear words) are your customer services???? You do not deliver on the promises you make and then offer no solution. I wish #talktalk where in my area, they are excellent.
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Che7win
(@Chetwin1) reported
@TalkTalk @talktalk Now at day 15 for my simple password reset, diabolical service.
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LMR
(@mamamoondxb) reported
@TalkTalk worst customer services ever! No service for 7 days. Fed lies that services will resume with guarantees & bottomless promises only to be told now 1st of June possibly...no support for customers during COVID was a tell tale sign I guess
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Jordan Powell
(@JordPow999) reported
@TalkTalk my fiancée works from home and often has very important meetings which she cannot now do from home. Extremely poor customer service as you haven't offered any solution or assistance
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Jordan Powell
(@JordPow999) reported
@TalkTalk very poor from you guys. We asked our Internet to be switched off on the 27th June which you confirmed to us was the case, yet you have cancelled it today. You've admitted wrong doing but have said there is nothing you can do now. Furious and very disappointed.
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Wilfred Jenkins
(@WilfredJenkins) reported
@TalkTalkGroup I am not very happy with TalkTalk at all!!!!!! You have totally failed me or my support staff by not helping me at all! Because you didn’t not tell them about engineer not coming only told them remotely? Why we wasn’t aware about this! Disgusting services!!!!!!!
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carolyn
(@carolyn42131974) reported
@virginmedia Strange how VM seems to think it is acceptable to have these constant issues. I don't have this problem with my Internet provider and they are cheaper. Talktalk are much better, reason I left VM is because the Internet kept going down
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Paul McG
(@PaulMcGrane1) reported
@606AlfieConn @VodafoneUK They’re all terrible because they all seem to use similar support models. Worst I’ve encountered is TalkTalk.