TalkTalk Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20 and NP19.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Phone (11%)
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Wi-fi (9%)
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Total Blackout (8%)
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E-mail (5%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Cwmbran and Hengoed.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
Internet | ||
Internet | ||
TV |
Community Discussion
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TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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andy lanyon (@andylance1977) reported from Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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merchant of Venus (@king_girl85) reported from Penarth, Wales
So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
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andy lanyon (@andylance1977) reported from Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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merchant of Venus (@king_girl85) reported from Penarth, Wales
@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Annie 🌱🏴😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Hannah Roberts (@Welshhan) reported from Cardiff, Wales
Oh @TalkTalk I was so impressed by your customer service when WiFi was down but why oh why did an engineer visit today without an appointment and now there’s no appointment until Tuesday!
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Renzo (@renzothealgieri) reported from Cardiff, Wales
@Stephmctay @TalkTalk Agree, awful service, sorry I left sky
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Cloudgazer (@cumulojimbus72) reported from Portishead and North Weston, England
@TalkTalk I’m going around in a loop. My internet keeps dropping out. Your automated checks say the line is fine. It isn’t. Your customer service advisor said they can’t send out an engineer because the line is fine. It really isnt. I’ve done that for a week. It keeps dropping out. Help!
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales
@TalkTalk No broadband for two days and no clear way to get help. The online line test keeps saying there’s a fault with the line but nothing happens after that. We’re two people trying to work from home, please can someone get in touch...
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Milly May (@MillyMayBlenkin) reported from Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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Sarah Argent (@sargent65) reported from Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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andy lanyon (@andylance1977) reported from Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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🏴 Walter of Wales 🏴#FBPE (@WalterofWales) reported from Risca, Wales
@TalkTalk my internet is down, I can't call you
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Sally Evans (@PerformandGrow) reported from Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Renzo (@renzothealgieri) reported from Cardiff, Wales
@TalkTalk I signed up almost a month ago, I've reset and retuned the tv a number of times, still no free view channels, I also had to purchase network Connectors £40!, something else I wasn't told about, please can someone help otherwise I will cancel the direct debit 07481118690
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Smales (@SmalesAdam) reported
@TalkTalk What a response time!!! Thanks Andy! @virginmedia got everything wrong. False promises and appalling customer service!
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Shannon Walker (@shanlouwalker_) reported
Anyone with talktalk and their internet has gone down?
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Marcus Davage 🏴 (@spufidoo) reported
Aaaand.... The @TalkTalk broadband is down again. 2nd time today, daily for the past three days. What kind of SLA is this. Anyone know of any good, fast broadband providers in Cardiff?
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Daniel (@SendGin) reported
@TimPBreden @SkyUK @SkyHelpTeam Between them and talktalk it's the worst customer experience ever. Makes you wonder who is running these teams. 🤡
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𝖍 𝖆 𝖓 𝖓 𝖆 𝖍 𝖑 𝖔 𝖚 𝖎 𝖘 𝖊. (@midnight_babyy) reported
What a surprise talktalk is down again🙄
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ry ✨ (@bringthesun_) reported
@TalkTalk we expect the service we were promised upon joining your company. we’ve been with you for 5 weeks, one of those we didn’t have any internet at all and now we’ve lost functionality almost entirely. we cannot be expected to pay £50 for two months of nothing.
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little green bean (@maisdalton) reported
fkin hell talktalk wifi has good speeds but the ****** goes down every single day
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HannahCurrin (@currin_hannah) reported
@Hello_its_Bee @WeAreOpenreach @bt_uk What a nightmare, mum also had trouble with openreach... they connected the wrong cable at the green box leading to her having weeks of no internet and being asked to pay twice for re-visits to her home by talktalk to see if it was her fault! 😡
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Joanne Hay (@JoanneHay2) reported
@MatthewH1983 @TalkTalk We’re in the same area and we’ve been down for 4 days. Can only get as far as the messaging help centre. Apparently a service engineer is being sent out but no updates in over 24 hours. Not a happy household - having to use data to WFH!
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Moulay Of (@MoulayOf) reported
@OpenreachHelp Provider @TalkTalk have insisted that the issue was solved as reported by your men’s so they keep Waisting my time and coming with different excuses, like I wasn’t home wile I have your man phone number …this is a joke, no one is taking responsability for wasting.