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TalkTalk Outage Report in Newport, Wales

Why is my TalkTalk service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Newport come from postal codes NP10 , NP20 and NP11 .

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Full Outage Map

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TalkTalk users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)
  • 1% TV (1%)

Live Outage Map Near Newport, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Blackwood, Portishead, and Ynysddu.

CityProblem TypeReport Time
Cardiff E-mail 3 days ago
Cardiff Internet 6 days ago
Cardiff Internet 10 days ago
Cardiff Wi-fi 10 days ago
Newport Internet 10 days ago
Cardiff Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • gaynor_edwards
    gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • ForbesMatthew
    Matthew Forbes (@ForbesMatthew) reported from Cardiff, Wales

    @TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.

  • uncriticalsimon
    Simon 💉💉💉🐉 (@uncriticalsimon) reported from Newport, Wales

    @jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.

  • WalterofWales
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Walter of Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿#FBPE (@WalterofWales) reported from Risca, Wales

    @TalkTalk my internet is down, I can't call you

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • justsimplyhales
    Hales Evans-Kanu (@justsimplyhales) reported from Cathays, Wales

    @ZeeZeeBoomHM @TalkTalk I've always been really happy with the service and I've been with them 8 years. This has been beyond a joke though and I'm looking at other providers. At least I know have working WiFi again to help me look! 🙈

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning

  • steph29airey
    Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes

  • uncriticalsimon
    Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales

    .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

  • cumulojimbus72
    Cloudgazer (@cumulojimbus72) reported from Portishead and North Weston, England

    @TalkTalk I’m going around in a loop. My internet keeps dropping out. Your automated checks say the line is fine. It isn’t. Your customer service advisor said they can’t send out an engineer because the line is fine. It really isnt. I’ve done that for a week. It keeps dropping out. Help!

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for

  • justsimplyhales
    Hales Evans-Kanu (@justsimplyhales) reported from Allt-yr-Yn, Wales

    @Statto1927 @TalkTalk I'm close to doing the same to be honest. I've been with them for 7/8 years and never had a problem, but now I'm on the verge of leaving.

  • sargent65
    Sarah Argent (@sargent65) reported from Cardiff, Wales

    @joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?

  • CoryOConnor96
    Cory (@CoryOConnor96) reported from Victoria, Wales

    @TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever

  • WebbLaurien
    Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • dr_cheeky
    Dr Cheeky Chops (@dr_cheeky) reported

    @TalkTalk Hi I have an email account with yourself and it is saying it has been suspended but I can’t get through to customer support as it’s not recognising my mobile number as I don’t have broadband or mobile with TalkTalk. Please advise.

  • RichardContardi
    Richard Contardi (@RichardContardi) reported

    @TalkTalk There's no wifi coming from the router. The router has a white dot and the PC is ok wired but everything running from wifi is not working

  • VonMemerty
    Scott von Memerty-Thomas (@VonMemerty) reported

    @TalkTalk OK! So 1 week an 7 Openreach Engineers Reparing the Issue, but as usual, 3 hours later, no Service!! What am I paying Talk Talk for, this is now pissing me off!! I want Compensation for your Pathetic Service!! Anyone thinking of moving to Talktalk!! Don't! They are ****!

  • Rsideck
    Trudɣ Marıe (@Rsideck) reported

    @TalkTalk Internet is down. Is this a fault all over?

  • samanthaaaxx91
    Samantha🌻 (@samanthaaaxx91) reported

    Once again @TalkTalk internet is down 😩😩😩

  • swiftdean
    Dean Swift (@swiftdean) reported

    Awful service from @TalkTalk no broadband since Weds no sign of it coming back anytime soon. Have lodged a complaint (a few). They’ve gone way over their 72 hour timescale they put on and decided to re-start the timeframe again from yesterday. Work should be fun if this continues

  • JowitaAThor
    Jo Thor (@JowitaAThor) reported

    @TalkTalk We’ve already exchanged messages. I also exchanged messages with your live chat colleagues. In both cases you waste around an hour of my time just to conclude that you can’t help me and I need to contact the cal centre. So what would you be able to do if we msg each other?

  • DanPurdy94
    Daniel Purdy (@DanPurdy94) reported

    @TalkTalk Hi, can someone message me please, my Dad who is in his 60's has been without Internet since Wednesday, he has made multiple phone calls and been on multiple live chats and no one has helped him get his Internet back, absolutely shocking service!!

  • amy_salmon1
    amy_salmon (@amy_salmon1) reported

    @WGJohn @TalkTalk Youll be waiting a long time unfortunately as their customer service is 0

  • Sallytweeting
    Sally Swift (@Sallytweeting) reported

    @swiftdean @TalkTalk Disgusting service they will still want paying though