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TalkTalk

TalkTalk outages and service status in Newport, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • TalkTalk generated 1 outage signal in the last 24 hours around Newport, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 28, 7:11 PM GMT+1.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at TalkTalk

TalkTalk is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent TalkTalk outage reports came from the following cities: Cardiff, and Blackwood.

CityProblem TypeReport Time
Cardiff Internet 3 hours ago
Cardiff Internet 27 days ago
Cardiff Wi-fi 29 days ago
Cardiff TV 1 month ago
Cardiff Internet 1 month ago
Cardiff Internet 1 month ago

Nearby cities with recent reports

Cardiff

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TalkTalk Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    Once again, shocking service from @TalkTalk Quite literally the WORST company I have ever had the displeasure to deal with 😡😡😡

  • steph29airey
    Stephanie Airey (@steph29airey) reported from Cardiff, Wales

    @TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!

  • uncriticalsimon
    Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales

    .@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.

  • GazManGrumble
    Gaz (@GazManGrumble) reported from Cardiff, Wales

    @TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.

  • iloveseagreen
    Anna Bensley (@iloveseagreen) reported from Newport, Wales

    @TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬

  • P__TheLetter
    Stu (@P__TheLetter) reported from Bargoed, Wales

    @TalkTalk Tried to cancel @TalkTalkTV on TWO occasions now, your advisors have not done what I asked! Absolutely shocking service!!

  • MWColes
    Matt Coles (@MWColes) reported from Cardiff, Wales

    @talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.

  • RichardFiona
    Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales

    @TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.

  • king_girl85
    merchant of Venus (@king_girl85) reported from Penarth, Wales

    So last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!

  • bethphi1lips
    Beth Phillips (@bethphi1lips) reported from Newbridge, Wales

    Hi @TalkTalk our WiFi should have turned on last night but still not working...can you help please 😊

  • BlackburnJulian
    Julian Blackburn (@BlackburnJulian) reported from Cardiff, Wales

    @TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines

  • gaynor_edwards
    gaynor edwards (@gaynor_edwards) reported from Cardiff, Wales

    @TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬

  • Porter_Dean
    Dean Porter (@Porter_Dean) reported from Cardiff, Wales

    @TalkTalk again provide diabolical service. A #vulnerable #disabled #pensioners contract term ended 3 years ago, TT continue to overcharge £16 per month for unusable service. Total overcharge circa £600. Complaint made, refund £0. #DISGRACEFUL #UnethicalCompany #Robbery #Cowboys

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.

  • ThomasMumford
    Thomas Mumford (@ThomasMumford) reported from Cardiff, Wales

    @talktalk I’m absolutely devastated that my internet has been down today. It’s made it almost impossible to sort out university and upload the relevant documents. What a day to go down 😢😢

  • SuzyDrane
    Suzy Drane (@SuzyDrane) reported from Cardiff, Wales

    6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed

  • WebbLaurien
    Laurien Webb (@WebbLaurien) reported from Risca, Wales

    @TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.

  • BeddoesJill
    Jill Beddoes (@BeddoesJill) reported from Cardiff, Wales

    @TalkTalk Just rang TT spoke to a man unable to help so put me through to a number that req'd my tel no. Can't proceed and I told him I do not have broadband with you. Want to purchase email plus. Please help!

TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

  • HonorUkb
    Honor Barnes UK (@HonorUkb) reported

    @TalkTalk I absolutely do NOT recommend TalkTalk. We spent hours trying to renew the contract. And today it turns out TalkTalk made errors and we have been “chatting”to SEVERAL “departments” for four hours still not sorted. This is criminal! Moving asap to a UK based one.

  • Villa51Darren
    Darren Jenkins (@Villa51Darren) reported

    @TalkTalk @Ofcom since “planned maintenance “, my 90 yr old visually impaired, widowed mum has been left without a house phone line working for 12 days. Daily updates to say not fixed is not good enough in a modern tech world for an extremely vulnerable customer. DO NOT USE/Help!

  • lawson0864
    Ian Lawson (@lawson0864) reported

    @TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !

  • odetomercury
    Jake (@odetomercury) reported

    @TalkTalk Hi. Any issues reported in ST16? Internet is not working. I see there may be an issue with phone line in our area? Is there an ETA on a fix?

  • arunvenay
    arunsomasundaram (@arunvenay) reported

    @TalkTalk my internet gone down and no service, when I call talk talk customer care service, it’s asking me to raise request using online portal, tell me how can I do that without internet, I’m very patient but you’re really touching my nerves

  • paulivory1963
    Paul Ivory (@paulivory1963) reported

    What an absolutely sh1t company that is obstructive, uninterested and simply doesn't want to make anyone's life easy. Almost 2 hours of my day wasted on individuals who just don't give a ****! @TalkTalk #talktalk

  • kegger1664
    brendan (@kegger1664) reported

    @TalkTalk Got to say so disappointed with your service and communication. Don’t think I’ll be carrying on with my order. Such a poor poor service.

  • janebartlett100
    Jane Bartlett (@janebartlett100) reported

    @TalkTalk please explain why you leave an 85 year old with no phone and no help. One week and nothing. Messaging her has stressed her beyond belief Message me urgently

  • grok
    Grok (@grok) reported

    @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

  • Iamgr8fultoHim
    DeNieCe (@Iamgr8fultoHim) reported

    Has anyone ever tried to contact @TalkTalk customer service on 03451720088 and never gets through, especially if you’re no longer their customer.