TalkTalk Outage Report in Newport, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Newport come from postal codes NP10.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at TalkTalk
TalkTalk is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Blackwood and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
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Cloudgazer
(@cumulojimbus72) reported
from
Portishead and North Weston, England
@TalkTalk I’m going around in a loop. My internet keeps dropping out. Your automated checks say the line is fine. It isn’t. Your customer service advisor said they can’t send out an engineer because the line is fine. It really isnt. I’ve done that for a week. It keeps dropping out. Help!
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Political Glamour
(@PoliticalGlam) reported
@TalkTalk @FionaJaneKelly Hi I'm still waiting on a response, is a 15 hour wait what I should except from your terrible customer service?
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Dylan-Rhys Jamieson
(@_Just_Dylan_) reported
@TalkTalk having internet connection issues in Ayr, Scotland is there anything happening?
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Steve Watts
(@MrMultispace) reported
@Oxfordite @Yahoo 12 month contract, price hike will result in moving again, but never back to TalkTalk. In future will only go to a provider with a UK call centre. Covid has cost so many jobs I cannot justify moving to an outsourcing provider. Note that all are moving to CPI plus percentage.
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Victoria King
(@VickiMarieKing) reported
@TalkTalk is the site not working? Why isn't "my account" loading? I need to cancel an engineer and can't now
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wonderfullyshiva
(@wonderfullyshi1) reported
@TalkTalk A phone company that cant call a vulnerable customer, a week after reporting a fault & doing nothing about it. Its 2021. Just call me asap so I can actually contact my support services online. With all the WFH ppl need working bb. Services must be fit for purpose by law.
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Political Glamour
(@PoliticalGlam) reported
@TalkTalk @kerryhardman7 Hi I'm still waiting on a response, is a 15 hour wait what I should except from your terrible customer service?
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Kayleigh
(@kayleigh_junee) reported
@TalkTalk why did someone come last week to 'fix' my internet when it was working perfectly, for it suddenly not work. Have tried resetting router, and still nada although it shows as connected
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wonderfullyshiva
(@wonderfullyshi1) reported
@TalkTalk Dont worry. I’ll take it up with the exec team tomorrow. I’m willing to dm you my number IF someone calls immediately. Otherwise I wont be making a lengthy complaint to get a service I pay for. I’ll just contact trading standards.Youve had a week to contact me. #mhfa #servicefail
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Paul Stogdon
(@StogdonPaul) reported
@TalkTalk just signed up with talktalk seems I've made a mistake....anybody else agree that the WiFi service is shocking......be cancelling soon as I can
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Political Glamour
(@PoliticalGlam) reported
.@TalkTalk Why is it so hard to cancel my terrible Broadband? It doesn't work, you said I would have several refunds which I haven't had and now you said I can leave my plan due to your outrageous price hike, yet I can't do it! #TerribleService #Scam #sundayvibes