TalkTalk Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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AlyshaS
(@AlyshaPepper) reported
from
Cardiff, Wales
@TalkTalk absolutely disgusting service this evening!! Promised a phone call back, to have to call @TalkTalk back and REPEAT EVERYTHING for another 20mins and be put on hold AGAIN!!! Roll on October, so I can CANCEL @TalkTalk #shockingservice
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
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andrew peden
(@pedenan) reported
from
Clevedon, England
@TalkTalk Signal strength is fine. I just can’t receive any channel below 301. No BBC or ITV etc...
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Cloote
(@ACloote) reported
@TalkTalk Really!!! I like you’re thinking of being positive but my husband is now into day 3 of his 3 days off trying to deal with TalkTalk. You can’t set us up properly. It’s a joke. I am furious with your service
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TheMrsChudgar
(@themrschudgar) reported
@TalkTalk I don't want your service at all, I had really awful experience, I don't want to receive any bill for future, Web chat is worst than call 😢
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Nsidibe-Obong Moses
(@Moses_PaMo) reported
@TalkTalk You have to call me, I am tired of DM. Your colleagues haven't been of help
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rich clarke
(@CCharddy) reported
@TalkTalk why have you cut off my grandparents phone line when I explained to your customer service manager that it was all they needed for their welfare? What an absolute disgrace.
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Mohammed Saeed
(@mohammed_s_121) reported
@TalkTalk I called as I had a very old router, they send me a new one but without my approval they renew my contract for 18 months, I had some issues with my Internet, I raised two complaints, no one got back to me, now I request a cancellation, they asked for 117 £, don't trust @TalkTalk
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Beryl Hartley
(@hartley_beryl) reported
@TalkTalk the upgrade to city fibre offered to get a improved & more reliable service installed on Wednesday 26th has caused my Wi-Fi to be hardly working in the back of my house - no help from calls or chat line - just told talk talk don’t guarantee a speed so can’t help me 😡😡
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Ruth Clelland
(@RuthClelland) reported
@TalkTalk every time I log in to emails I get‘The requested URL was rejected. Please consult your administrator’.Every time needed to clear cache etc to get to work.Thought it was laptop and time was to buy a new 1. But no it’s still happening. Help -error seems to be talk talk.
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kerry mcloughlin
(@kerrymc28) reported
@TalkTalk on live chat for an hour and a half trying to sort my problem of dropping internet when it rains. Your only solution is that I need to call back when it rains… how can I when I waited 30 minutes to speak to someone?!
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Rachel H Campling
(@RachelHCampling) reported
I have just spent one and a half hour on a @TalkTalk web chat trying to get help with receiving emails. I went round and round being asked the same information again and again. It feels like your technical staff haven't got a clue. I'm no nearer!
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Zoe🏳️🌈🐝🇬🇧
(@ZConnie999) reported
@TalkTalk why always Fridays & Sundays my internet goes off & on! This has been going on for months and spoken to your agent who "guaranteed" the problem was fixed & it would be monitored. here we are again. Poor service & not meeting standards of good customer outcomes!