TalkTalk Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (7%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Total Blackout | |
| New Tredegar |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Cloudgazer
(@cumulojimbus72) reported
from
Portishead and North Weston, England
@TalkTalk I’m going around in a loop. My internet keeps dropping out. Your automated checks say the line is fine. It isn’t. Your customer service advisor said they can’t send out an engineer because the line is fine. It really isnt. I’ve done that for a week. It keeps dropping out. Help!
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
-
Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
-
Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
-
Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
-
Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
-
NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
-
Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
-
Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
-
Milly May
(@MillyMayBlenkin) reported
from
Cardiff, Wales
another day waking up to working from home, another day waking up to @TalkTalk being down 🙃
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Has No Broadband
(@alantwentyseven) reported
So far: - 2w to "install" during which they finally decided I dont need engineer (but didn't tell me) - activated. doesnt work - OpenReach realised package I'm on still needs copper, so just change TalkTalk to full fibre - TalkTalk tell me fibre is **not available in our area**
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Max stone
(@Maxston51729945) reported
@TalkTalk Currently on silent hold as Tia from the billng department waits for me to get fed up and hang up. Shocking service yet again from billing...overcharging and telling me to just cancel if i dont like it
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Jon Mansell aka exboozehound
(@exboozehound) reported
@TalkTalk Can u do miracles, make money appear in my account? Or Do u have a time machine so I can go back & never go with TT Broadband & never let the @WeAreOpenreach @OpenreachHelp engineer into my house to ‘Upgrade’ my Broadband on the 11th March?
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Paul Chantler
(@PaulChantler) reported
Feeling very clever as I've managed to install my new TalkTalk router and connect all my devices successfully without any problems! On Monday they switch my existing BT line to a superfast fibre line which will provide much faster internet speeds.
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Rebbeca Morse
(@RebbecaMorse18) reported
@TalkTalk A letter is with your CEO right now, I feel let down by TalkTalk’s lack of care and appalling Customer Service, truly shocking, so disappointed
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Charlie Pearcy
(@CharliePearcy3) reported
@TalkTalk Hi TalkTalk, I've still not been able to speak to anyone about renewing my Ultra Fibre Optic deal. I just spent 1hr 30 on hold to the UFO team only to be cut off without speaking to anyone. I spent 2hrs on hold last week with no success. Please can someone help me?!?
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Mobunti Ltd
(@mobunti) reported
Just called @TalkTalk and said "There's an offer on your website, can you give me some info?" ... "I'm sorry sir we don't have that offer in the call centre, you'll have to deal with that online".I'd be out of a job if I took that approach to customers #talktalk #stupid #business
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Kay Edwards
(@kayleigheddie) reported
@TalkTalk But the problem is you let us pick the date of the 11th on your website but are now telling us that we can’t have that date. We’ve planned our move around this and now we’re finding out we won’t have internet for well over a week after that.
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Tim Gale
(@TimGale_) reported
At the rate the repair of my home internet is going, I wouldn't recommend @TalkTalk future fibre to my worst enemy. I have spent over 4 hours of the last 26 on the phone to them trying to get it sorted and it's still not going anywhere
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cyl
(@snowpo1nt) reported
Once a-*******-gain Virgin Media proves to have a worse time keep itself online than even TalkTalk, but hey at least this abysmal country only has awful WiFi providers