TalkTalk Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP10.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (66%)
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Wi-fi (14%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
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TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Cloudgazer
(@cumulojimbus72) reported
from
Portishead and North Weston, England
@TalkTalk I’m going around in a loop. My internet keeps dropping out. Your automated checks say the line is fine. It isn’t. Your customer service advisor said they can’t send out an engineer because the line is fine. It really isnt. I’ve done that for a week. It keeps dropping out. Help!
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Santina Tamburro
(@SantinaTamburro) reported
@TalkTalk @TalkTalkGroup can someone please advise me as to why my father is getting ZERO help from your disgusting excuse of a company. 6 WEEKS he’s been trying to solve this complaint and not one single person is helping!!! You’re sending constant threatening emails instead…
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Lisa Unique
(@lisaunique) reported
@TalkTalk I have sent the DM. Here we go poor service again.
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Naomi🖤
(@Naomie_dasilva) reported
@TalkTalk why do you not have any process in place for vulnerable customers!! My grandma is having a nightmare with your team due to someone calling and miss selling her a product resulting in a cancellation of her internet yet your “customer service” team will not speak to her !
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heidi vogel
(@heidilevo) reported
Warning do NOT use @TalkTalk Wi-Fi doesn’t work. Engineer didn’t show up. Didn’t inform. TwitterDM “human” claimed engineer checked Wi-Fi remotely. But it STILL doesn’t work. Back 2 being told call. On hold 4 hours. phone lines so bad &robotic humans. Video of calls coming-AVOID
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Chris
(@Chris061990) reported
Avoid @TalkTalk at all costs. Can't check account online..haven't put me on the right contract and are currently overcharging me. Direct debit cancelling and will never ever use them again..piss poor
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Lisa Unique
(@lisaunique) reported
@TalkTalk your service is appalling. My 76 year old mother has just moved address and she is without internet for a month @OpenreachHelp @WeAreOpenreach didn’t turn up. What are you going to do to help?
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Joan Anthony
(@joan_ant192) reported
@chinkjack @IanMartin55 That sounds high enough to make it worth changing if you can I was with the Post Office which has been taken over by Shell & pay £21.98 Est 35-40Mb My neighbour is with TalkTalk & gets a good service from them If £44 is the average some people must be paying really high bills
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Paul Williams aka PJ
(@PJ_daDJ) reported
@TalkTalk sort it out!!! can't log into service centre to report a fault and no one available to speak to, not much use when people have to work from home and reliant on your Broadband. Done usual tests, but know its not just me as half the villiage without internet
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Katharine S A Miller
(@parcfada) reported
@TalkTalk appalling service. Couldn’t provide WiFi at my new address so you cancelled my contact agreeing there would be no cancellation fee. You then sent me a bill for £101! Phoned for help and was told I don’t owe it then get more emails & a letter demanding the money!
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Ali Khan
(@GAK73) reported
@TalkTalk Hi TalkTalk, I urgently need to make a complaint about new sales, whom should I contact who would listen to me?