TalkTalk Outage Report in Newport, Wales
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If you are having issues, please submit a report below.
The latest reports from users having issues in Newport come from postal codes NP10 , NP20 and NP11 .
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
- Internet (64%)
- Wi-fi (16%)
- E-mail (9%)
- Total Blackout (7%)
- Phone (4%)
- TV (1%)
Live Outage Map Near Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Newport, Blackwood, Portishead, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
23 hours ago | |
|
Cardiff
|
Internet | 4 days ago |
|
Cardiff
|
Internet | 8 days ago |
|
Cardiff
|
Wi-fi | 8 days ago |
|
Newport
|
Internet | 8 days ago |
|
Cardiff
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Cory (@CoryOConnor96) reported from Victoria, WalesAnyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Simon 🥑🚟😈 (@uncriticalsimon) reported from Newport, Wales.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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merchant of Venus (@king_girl85) reported from Penarth, Wales@Shinobi_Neil @TalkTalk Yeah; it’s utterly dire. Like, THEY cut me off and mercifully I have found a better provider but it’s the principle. I’m not their customer any more but every month my “bill” drops into my emails.
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🏴 Walter of Wales 🏴#FBPE (@WalterofWales) reported from Risca, Wales@TalkTalk my internet is down, I can't call you
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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andy lanyon (@andylance1977) reported from Newport, Wales@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Dai Smash/DavidDoran (@DaiSmashie) reported from Cwmbran Central, Wales@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Stephanie Airey (@steph29airey) reported from Cardiff, Wales@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Sarah Argent (@sargent65) reported from Cardiff, Wales@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Cloudgazer (@cumulojimbus72) reported from Portishead and North Weston, England@TalkTalk I’m going around in a loop. My internet keeps dropping out. Your automated checks say the line is fine. It isn’t. Your customer service advisor said they can’t send out an engineer because the line is fine. It really isnt. I’ve done that for a week. It keeps dropping out. Help!
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Fiona Thomas (@RichardFiona) reported from Dinas Powys, Wales@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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Milly May (@MillyMayBlenkin) reported from Cardiff, Walesanother day waking up to working from home, another day waking up to @TalkTalk being down 🙃
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andy lanyon (@andylance1977) reported from Newport, Wales@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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Annie 🌱🏴😷🇪🇺💚 (@elliebus) reported from Cardiff, Wales@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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merchant of Venus (@king_girl85) reported from Penarth, WalesSo last December @TalkTalk cancelled my account. 6 months later I am still receiving bills from them despite the fact I have been with BT since Christmas. They don’t answer my calls or my letters. Such APPALLING service as per!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Fluxx (@Fluxx_UK_) reported@olbdia @TalkTalk How longs it been down for now
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clic (@croxleyclaire) reported@TalkTalk just run a test as for the 4th week running our internet is slow and intermittent. 4.43 Mbps download just now. What's happening?
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Mr1Car (@Mr1Car) reported@ChrisJeff888 @TalkTalk Don’t waste your time as I’ve been waiting over 3 days for a direct response @TalkTalk has to be the worst for customer service ever
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Luke Bottomley (@lukebees) reported@TalkTalk Good Evening, I have been trying to get an 84 year olds phone line issue resolved since last Friday - more than 10 calls into your service centre over a 6 day period and still not resolved. Meanwhile the account holder can’t receive any calls including calls expected..
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Yasmin (@yasmin_dbx) reported@TalkTalk hi, we’ve had no home broadband connection for more than 18 hours now. The light on the router is orange. Is there a WiFi issue in the Stamford hill, Hackney area?
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Mark Hewitt (@countfrockula) reported@TalkTalk No need to bother, just switched providers to Plusnet who were more than happy to help. Great work at customer retention @talktalk, sterling effort.
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ZaakAndrews (@zaakandtweet) reported from Upper Beeding, EnglandThey are all the same. ‘Sign up online, we can go live remotely on XX date with no engineer needed.’ XX date comes. Surprise, surprise. There’s an issue and an engineer needs to come. STOP LYING TO US. @TalkTalk
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paige (@penguinpaigee) reportedI was definitely supposed to stream today but I’m too scared that my internet will cut out because it was going crazy earlier 😩 sorry everyone!! I’m going to try and contact TalkTalk as soon as I can in the morning and see what they say!
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Ajay. K (@AjayK702) reported@TalkTalk Having trouble with connecting to the Internet via TV and my mum can't connect to the Internet on her phone. Please can you fix the issue
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Bophie (@SeeSophieBitch) reported@TalkTalk Any idea of a timescale on this being sorted please? My elderly parents are shielding and their internet/phone (which has been down all day) is literally their lifeline right now. They called you earlier and you said there was no issue with the service then posted this message?