TalkTalk Outage Report in Newbridge, Caerphilly County Borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (4%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Blackwood, Newport, Cardiff, Merthyr Tydfil, Pontypool, Caerphilly, Mountain Ash and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Newport |
||
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Merthyr Tydfil |
Wi-fi |
Community Discussion
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TalkTalk Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Ian Evans 🏴🇺🇦
(@zoidberg99) reported
from
Pontypridd, Wales
@TalkTalk Is service down in CF37 area, or just me?
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Fatima
(@f_la19) reported
@TalkTalk When you provide pictures of the connection issues you’re having and are still told “it appears to be fine”. So customers are liars.. spent the whole weekend chatting on DM to be told to run yet another test. Disgraceful.
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Kate Thomson
(@Katesnose) reported
@TalkTalk Still waiting to cancel! My contract ended on 2nd March but apparently need 30 days notice for an engineer to disconnect, they then offered 7 days but now they can’t do it and I need to wait for a call back! Absolute shambles of a company! Don’t use them!
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Furheen
(@Furheen8) reported
@TalkTalk I’ve been on hold for over 2 hours to cancel my broadband... this is the 3rd time I’ve tried to contact you. I started as caller number 50 however, as I got to caller number 7 suddenly I started going back up to caller number 12 then 13 then back down to 8..disgusting!
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Si Haves
(@SiHaves) reported
@TalkTalk Hello. I’m a support worker and trying to sort my clients broadbands. He hasn’t got all his phone number but account number etc. Who can I phone please? Thanks x
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Carolyn Saunders
(@Carolyn16262105) reported
Counting the hours till my new broadband kicks in and I say goodbye to @TalkTalk forever. They're so bad, I am willingly paying the leave-early penalty just to be rid of them. My internet died at least 5x a day for over a yr. #talktalk is cheap crap made to keep poor ppl poor.
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dellie ｡◕ ‿ ◕｡
(@delbabyx) reported
@talktalk **** you guys, all I want to do is cancel my broadband and I’ve been sat on hold for 3 hours, hung up on twice and then when I did get through to a real person they just... stopped talking...
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Luke Rackstraw
(@LRackstraw) reported
@TalkTalk Have you seriously not sorted your staff with work from home facilities in the last year or are you just using the current situation as an excuse for poor customer service?
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Adam Saunders
(@adamsaunders04) reported
@TalkTalk customer service is the biggest load of shite
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Luke Rackstraw
(@LRackstraw) reported
@TalkTalk That's what I've been complaining about all weekend, I should be able to cancel my service without having to telephone queue for hours, how can I submit a formal complaint?
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Seth Sowerby
(@PlanetSeth) reported
@TalkTalk I’m trying to return my old equipment, but your customer service refuses to send the returns bag to my current address. It hardly makes sense in the current circumstances to disturb the new residents at my old address. Please don’t make me consign it to landfill.