TalkTalk Outage Report in Newbridge, Caerphilly County Borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (60%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
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TV (2%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Pontypridd, Ynysddu, Blackwood and Newport.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Pontypridd |
||
| Ynysddu |
Total Blackout | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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TalkTalk Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Why on earth should my mum and dad have to pay additional fees to get their phone line connected when your engineer cut through and pulled down the lines
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk They’ve tried to cancel as it was one disaster after another with your engineer but they still keep getting texts saying they are having trouble connecting them even though they have cancelled and they also cut the virgin phone line leaving them without a landline
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
@litlemissryland @TalkTalk @TalkTalkGroup TBF mine has been fine for so long it’s just getting action on this issue is like getting blood out of a stone 🙄
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
Please anyone out there do not entertain using @talktalk totally treating my old age pensioner parents like shit. Tried to switch to them and completely messed it up. Cut the virgin cables so now left in limbo and don’t want to sort it out. Please share
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Thomas Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
I can honestly say, I’ve never dealt with a company as poor as @talktalk. I recommend staying well away.
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Tony Johnson
(@Tonywjohnson1) reported
from
Cardiff, Wales
Just love @bt_uk for disconnecting my broadband and phone supply from @TalkTalk by incorrectly using my home address when signing up a new customer. Only found out when my service was disconnected over the weekend and have to wait a full 3 weeks to be reconnected. #fuming
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk is it really that difficult to talk to my old age pensioner parents to resolve their issues. They are now without a phone line and have cancelled with you but still getting contacts regarding issues connecting. But li and behold your engineer has cut their phone line
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Suzy Drane
(@SuzyDrane) reported
from
Cardiff, Wales
6 days without internet, 3 hours on the phone, 2 routers down but still no internet, another router on the way @TalkTalk #notimpressed
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@talktalk The Wi-Fi keeps dropping on my router. You've done line tests and resolved the issues, think it's time you sent a replacement router.
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
Now a customer of @TalkTalk! After Sky failed after two months to provide a quick service!
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk 0.32mbps download speeds on my last test. Your agent wasn't just slow to reply, they then ended the conversation without resolving my issue. Wasted over an hour of my time.
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Adam Rattenberry
(@adamrattenberry) reported
from
Cardiff, Wales
@TalkTalk 3 weeks & counting without internet, 3 routers, engineers & multiple phone calls. No accountability, no communication. Escalated to Manchester Management Centre who never called back! Sort it out or tomorrow I speak to @Ofcom
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk Forget it I’m getting nowhere. I will continue to take down Talk Talks reputation through getting shares on my social media and hopefully if I can’t get any joy with the ombudsman then enough people will be disgusted with how you’ve treated pensioners that it will cost u more
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Julian Blackburn
(@BlackburnJulian) reported
from
Cardiff, Wales
@TalkTalk awful service and I did warn my mum and dad but mark my words if this doesn’t get sorted soon I will be seeking legal advice. No one wants to talk to them which is so ironic given you are called talk talk. I will be posting these messages daily until resolved and will
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Cath
(@CatherineJ43) reported
from
Pengam, Wales
Hello @TalkTalk why are you still trying to bill me when I switched provider to @EE who, incidentally, are providing a much better service at a much lower price than you ever did. I also never had the £85 cash back promised. Take anything owed out of that 👍🏼 avoid Talk Talk!!!
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Steve West Says - Support PTSD & Cricket
(@FIRSTCHAIRMAN) reported
from
Cardiff, Wales
@TalkTalk Wifi for 20 years with AOL with no problems, but now 4mps is an insult
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harness68
(@harness68) reported
from
Cardiff, Wales
@TalkTalk another day without emails. I have held a lineone and tiscali account for nearly 20 years. The last 2 years have been shocking with the emails not working. I assume you want us to leave
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Matt Coles
(@MWColes) reported
from
Cardiff, Wales
@TalkTalk after almost an hour chatting to your agents online I am no closer to getting an answer to my poor internet speeds. The agents are even slower to respond than the internet.
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Anna Bensley
(@iloveseagreen) reported
from
Newport, Wales
@TalkTalk we haven’t had proper WiFi for days now in fact since our contract ended it’s worse we are leaving it’s so bad but the next 12 days will be hell! I’m so 😡😡😡😡🤬🤬
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Tracey D Bancroft
(@TraceyDBancroft) reported
from
Cardiff, Wales
@TalkTalk congratulations on delivering the worst overall experience ..under the incorrect name of 'Customer Service'!! Please take a long look at your processes ..specifically with regards to those with an additional support requirement !! Congratulations One customer lost !!!
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Reed
(@cattreed) reported
@TalkTalk your service AND customer service is absolutely appalling. My elderly parents are without email for weeks, your phone lines are impossible to reach and then they cut out.
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cfcuk Fanzine
(@onlyapound) reported
@TalkTalk As it stands, it appears to me that your company has been “happy to help” provide me with a below standard broadband service and also a below par customer service If only your broadband speed was as quick as you scrabbling about because I’ve gone public to moan about you
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Citizen Kev
(@Kevmac7) reported
@TalkTalk Issue still not solved… can’t even complain because the bill I have doesn’t exist? What? 👀
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And
(@ne77xh2) reported
@TalkTalk Wow, you cant seem to grasp the problem. For the third time, I'd like to speak with someone in the UK, please.
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steve
(@Spm64Steve) reported
@TalkTalk a disgrace of a company who do not recognise customer service .400 minutes spent over 3 days trying to resolve an issue of their doing . I contacted the CEO ,Tristia Harrison ,via LinkedIn and email -no response of course ! The culture from the top !Arrogance .
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Karyn Milner
(@MilnerKaryn) reported
@TalkTalk Absolutely disgusted with the service I’m receiving. I have been barred for non-payment but it’s a recurring card payment and YOU failed to even attempt to take the payment! You blame The Queen’s funeral!! Payment is up to date and I’m still barred. Not happy, I’m losing business
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Linda Hobson
(@Lythamfordshire) reported
@OpenreachHelp I've tried to escalate this with Talktalk and they cannot confirm a Welfare Ref Case number to me. Apparently they are having 'technical issues'. My vulnerable father has now been without his landline for 3 weeks, with an estimated fix date of 26 October, according to Talktalk.
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And
(@ne77xh2) reported
@TalkTalk Your customer service agents are shocking. Trying to get them to acknowledge a postcode of my recently deceased father is torture. Employ local staff whose first language in English
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Claire Baldwin
(@Baldwin76) reported
@TalkTalk never experienced such terrible customer service. Impossible to get hold of, don't respond to emails, incapable of succesfully doing what they say they will, harrass you for 'outstanding' money you don't even owe!! Stressed beyond belief dealing with this company.
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Michelle Ricketts
(@chellerickos) reported
@TalkTalk i have been having awful connection for weeks now and still you have not sorted the issue i pay my bill every month on time. I have called your customer sevice and have been told things will be fixed but there is no improvement this is unacceptable. I called again today