TalkTalk Outage Report in Newbridge, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Newbridge, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Newbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at TalkTalk
TalkTalk is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (10%)
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Phone (5%)
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Total Blackout (4%)
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TV (1%)
Live Outage Map Near Newbridge, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Newport, Cardiff, Porth, Treharris, Rhymney, Blackwood and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
||
| Cardiff |
Internet | |
| Newport |
Internet | |
| Porth |
Phone | |
| Cardiff |
Phone | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Newbridge, Wales
Latest outage, problems and issue reports in Newbridge and nearby locations:
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk worst customer service of a broadband provider I've ever experienced. 2 no shows from Openreach this week, every customer service assistant I speak to sells a different story and today you hung up on me three times whilst trying to deal with your no shows. Call me.
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Gaz
(@GazManGrumble) reported
from
Cardiff, Wales
@TalkTalk Will they fix my broadband that they were booked to do on the 16th but didn't turn up and the 19th and didn't turn up? Pathetic customer service @TalkTalk.
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Laurien Webb
(@WebbLaurien) reported
from
Risca, Wales
@TalkTalk Hi Chris, yes I am. Wi-Fi keeps cutting out. I need to restart every hour or so and it’s just generally slow.
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Simon 💉💉💉🐉
(@uncriticalsimon) reported
from
Newport, Wales
@jasonmackenzie @O2 OK I once had trouble with EE (not for the mobile service but when I switched to broadband), it got so bad that I decided to go back to Sky. (NB now with TalkTalk, also not great for customer service but OK if nothing goes wrong.)
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Matthew Forbes
(@ForbesMatthew) reported
from
Cardiff, Wales
@TalkTalk are you customer enquiries phone lines not working?? I’ve called three times and been disconnected whilst talking to an agent every time.
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Alex Williams
(@AlexDWilliams) reported
from
Merthyr Tydfil, Wales
@TalkTalk I raised a fault on our line on 08/06, "This fault is still in progress. We are working to get this resolved for you". It said an Engineer didn't need to come to the house but one did (twice) when we were in work. No one back since. Signal dropping constantly.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Stevio
(@PoppysFather) reported
@TheBardOfAnlaby I once told one of them to fk off when TalkTalk Banglalore phoned trying to sell broadband. Five minutes later his supervisor phoned and told me that her staff do not call people to get abuse thrown at them I told her to fk off too Never phoned again
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Chris Collins
(@wakeringchris) reported
@TalkTalk Hi, Not having much luck. Was due an Amazon voucher for signing up for Fibre with you...contacted TalkTalk webchar, Broadband Choices & Giftcloud but no-one wants to help! Tries posting in your forum but my posts won't display.
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Heather Sandover
(@hsandover) reported
@slightlydotty @TalkTalk Oh my goodness. I had the same thing. Talk talk customer service is the worst ever. I kept telling them my dad was dead and they kept saying that they wanted to speak to him!
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Chris 🇬🇧🇪🇺🇺🇦
(@chrissmith7979) reported
Don’t bother trying to upgrade to future fibre with @TalkTalk . They’re too incompetent to manage it. Rang sales. They can’t help because City Fibre did the install. Have to call City Fibre. Call them and the system is set up incorrectly for current customers, so even if you’re
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KK.KKKK
(@KiranKu78839646) reported
@TalkTalk acc 1013982001 I told you many times to cancel the WiFi as I'm not staying in house still you're increasing the bill every month .. this is last and final time I'm saying and tell me where I need to give complaint I'll forward compliant there only stop chargeing
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Dean Nicholas
(@Dean_Nicholas_) reported
@TalkTalk Is there any issues with wi fi today? Can’t load anything
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Slightly Dotty ♥️
(@slightlydotty) reported
@67Spiel @TalkTalk I have been astonished how inept the service has been
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Beth🌻
(@bethhaddrell) reported
@TalkTalk Recently moved house, told you about it, you offered us a new deal, thought we organised an engineer to come on 26th July. No one turned up, no record of an engineer or our new package according to the 5 times we’ve rung you about this. Your customer service is terrible
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Abbey Tocchini
(@AbbeyTocchini) reported
@TalkTalk After 3 weeks, yes 3 whole weeks, of trying to sort out my full fibre package and being passed around all your departments, we were finally advised by a member of YOUR staff to switch providers. So, we have done just that, appalling customer service!
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Lorna Mac-B
(@LornaMacdon) reported
@TalkTalk Does anyone have an email address for Talk Talk complaints? Just spent over an hour on the phone. poor guy I spoke to last tried to put me back to the folks I was dealing with at first.