TalkTalk Outage Report in Victoria, Newport, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (63%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (10%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Victoria, Newport, Wales
The most recent TalkTalk outage reports came from the following cities: Cardiff, Hengoed, Blackwood and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Victoria, Wales
Latest outage, problems and issue reports in Victoria and nearby locations:
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
Anyone else’s @TalkTalk wifi/broadband not working been like it since this morning
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk You see...if you gave a monkeys about customer service you'd be on the phone to me,or emailing me..you have both my contact details...youre perfectly capable of picking up a phone but of course you never do.. disgraceful service..
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk I've wasted too much time and have completely lost my will to communicate with anyone else from talktalk.the worst company I've ever dealt with for customer service
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gaynor edwards
(@gaynor_edwards) reported
from
Cardiff, Wales
@TalkTalk never ever have I dealt with such an incompetent organisation - I’ve spoken to at least 25 agents and been waiting since 13th April to get my broadband activated 🤬
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Cory
(@CoryOConnor96) reported
from
Victoria, Wales
@TalkTalk why am I paying for a service which doesn’t even work! Nor does it ever
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Sullyphil
(@Sullyphil1) reported
from
Barry, Wales
@TalkTalk foreign call centre I physically cannot understand their accent then 1hr 20 mins on chat to be offered a contract I've got to sign for without knowing the terms then offered to another dept(bumped off)...utterly shameful service
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Cloudgazer
(@cumulojimbus72) reported
from
Portishead and North Weston, England
@TalkTalk I’m going around in a loop. My internet keeps dropping out. Your automated checks say the line is fine. It isn’t. Your customer service advisor said they can’t send out an engineer because the line is fine. It really isnt. I’ve done that for a week. It keeps dropping out. Help!
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Esther.Wilson
(@Eststar2) reported
Remembered why I vowed to never to go back to @talktalk worst customer service ever. Unfortunately BT price hikes didn't leave much choice 😕
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nathan
(@yourmumqhahaha) reported
@TalkTalk step it up I’ve just lagged out of the hot game call of duty black ops 3 for the 100th time get your **** together 😡😡😡
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Lewis Grayson
(@Lewisg313) reported
@EmilyKe62606148 @TalkTalk Atleast you have an engineer coming out. All i get is “there is an outage and no ETA till its back up, but dont worry we are doing our best” The lack of communication and transparency is nothing short of a joke.
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Liz
(@bourneagainbags) reported
@TalkTalk Hello, We have been without our internet for 19 days, and still no one will help us. I called last week, and they promised to send an engineer. Still no sign of an engineer. I have made a formal complaint, but have still not received a meaningful response.
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Scott Harding
(@scotthardinguk) reported
@AdamPugh Bro.. It ain't even that hard. That's the worst part. Got better download speeds tethering from my phone on the beach than TalkTalk could ever give me. Only downside is i can't get you a Morley's. Green Thai curry and rice for £3 yeah sure but no Moreley's i'm afraid
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Ant Pangborn
(@cyberpang12) reported
@TalkTalk Still no call from the complaints manager having complained over 3 weeks ago about being misled over the phone and sold a contract which i should never have been! Looks like talktalk are avoiding the issue!!!
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Ant Pangborn
(@cyberpang12) reported
@TalkTalk so I have a complaint which I have called in several times now about, no one at talk talk will speak to me even the complaints manager, who promised to call bit nothing.
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Jokers Bird
(@JokersBird) reported
@atonybarber @TalkTalk It's ridiculous. Live chat no better. It was 80 mins before I got a reply and over 2hrs before call ended with no actual resolution. I've still no WiFi.
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Liz
(@bourneagainbags) reported
@TalkTalk Hello, Still no response! Why is talktalk so reluctant to help me out? We have been without internet for 19 days. We were promised last week that an engineer would come and fix the problem, still no sign of one.
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Ant Pangborn
(@cyberpang12) reported
@TalkTalk Still no call from the complaints manager having complained over 3 weeks ago about being misled over the phone and sold a contract which i should never have been! Looks like talktalk are avoiding the issue!!!