TalkTalk outages and service status in Haltwhistle, England

Problems in the last 24 hours in Haltwhistle, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Haltwhistle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave G (@GwytherDavid) reported 3 minutes ago

  @TalkTalk elderly parents service cut off on 29/4. They did not request this. You admitted fault. signed up again. Phoned today and was told order did not go through? New connection date 18/5. This is absolutely shocking. Please help.

• 
  mpc (@Scampicus) reported 3 minutes ago

  @TalkTalk It’s an absolute joke. You ask irrelevant questions via your chat bot and then hang up telling me you’ve tested. I have had no chance to explain the problem. Worst customer service I’ve come across in years. And ‘ phoning on behalf of someone with a disability

• 
  angela pring (@homegoal) reported 3 minutes ago

  @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

• 
  Catherine Arthur (@CatArthurian) reported 4 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  brendan (@kegger1664) reported 13 minutes ago

  @TalkTalk No resolution. No real apology or acknowledgment that I had to find out myself the order was cancelled. Passed to yet another department. Looks like @VodafoneUK or @ThreeUK will be getting a new customer !!!

• 
  Channelnotinuse (@channelnotinuse) reported 14 minutes ago

  @RichardCurry7 @rockchic666 @TalkTalk taken me about 2 yrs to get them to own up to mistakes including issues with connections glad I switched to BT & they will not & never get another payment from me again

• 
  Paul Wales (@PaulWales897674) reported 15 minutes ago

  @MartinSLewis #talktalk has been doing this for years, never agree to a contract extension and always source your own phone

• 
  Angela (@angelajazz2) reported 16 minutes ago

  @TalkTalk Our internet has been virtually non-existent for days even though Openreach are supposed to have fixed the exchange. Obviously not!What’s going on TalkTalk? I have a fault logged but I can’t even access your website from my phone. We so need to cancel our contract with you!

• 
  TalkTalk (@TalkTalk) reported 18 minutes ago

  @Martin_Law I am sorry that you feel this way, @Martin_Law. Please note that as an active TalkTalk broadband customer you will not be charged for the email services, you will continue to utilize your emails for free. Elizabeth

• 
  John Peeling 🇺🇦 (@Tambourineman88) reported 18 minutes ago

  @TalkTalk how do I log in, getting "We have detected suspicious login behavior and further attempts will be blocked." message