TalkTalk outages and service status in Haltwhistle, England

Problems in the last 24 hours in Haltwhistle, England

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Haltwhistle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Lawson (@lawson0864) reported 12 minutes ago

  @TalkTalk spent 2 hours this morning trying to either cancel, or re-negotiate my broadband contract. Eventually was told they couldn’t do anything because I was in a “queue” for allocation of a new account number after conversion from copper to digital voice service. Shambles !

• 
  Deano (@mezza_68) reported 12 minutes ago

  @TalkTalk You must have the worst customer service of ANY company we have ever dealt with. 3 attempts to get a new router, got through security each time. Complaints team call - surprise surprise, the security details don’t match. Call me cynical but it’s a quick way to resolve!

• 
  angela pring (@homegoal) reported 14 minutes ago

  @TalkTalk Customer service is absolutely shocking , I’ve been without my broadband for 7days and counting. Keep being told to be patient and it will be fixed tomorrow which it then isn’t

• 
  tunavomit (@tunavomit1) reported 14 minutes ago

  @TalkTalk why doesn't your website ever load, I'm just trying to change my broadband to you and it's been months now, it makes me think you're bad at this maybe I shouldn't be trying.

• 
  tunavomit (@tunavomit1) reported 21 minutes ago

  @TalkTalk I get angry when I haven't had food since yesterday so cancel my ******* account stop making new ones trying to waste up my "cooling off" period I long cooled off and you wont let me cancel because of your "system"

• 
  Sam (@sammypinky1990) reported 22 minutes ago

  @TalkTalk absolutely terrible customer service and even worse internet service! 100% would not recommend, emailed customer service giving it 14 days for a response and will follow up with ofcom as it’s impossible to have a conversation with anyone who can help.

• 
  Shadow D'Wolf 🐺 (@ShadowDWolf) reported 22 minutes ago

  @TalkTalk keeps dropping out. It's been happening for about a month now. Aren't they supposed to refund when service is not good? Not on the fastest just on the basic with the new fibreoptik lines in around here 🐺💔

• 
  Dave O (@llqdave) reported 24 minutes ago

  For the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.

• 
  Mad_hatter (@Madhatt41585343) reported 24 minutes ago

  @TalkTalk i keep missing calls asking to talk about disconnecting my service. I do not want to disconnect my service

• 
  jon baldwin (@JGBalders) reported 24 minutes ago

  @TalkTalk customer service is ridiculous, I have made a data access requests under GDPR on a number of occassions with the person or AI bot who is supposedly dealing with my complaint, and it has yet to be achknowledged let alone actioned. I have asked to cancel my service