TalkTalk outages and service status in Dalbeattie, Scotland

Problems in the last 24 hours in Dalbeattie, Scotland

The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Dalbeattie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TalkTalk Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Catherine Arthur (@CatArthurian) reported 5 minutes ago

  Update... They want my 82 yr old mum to send a speed test result by connecting the computer (upstairs) to the router (downstairs) via ethernet cable (which they don't have). 🤨 I explained that they won't be able to do that - they don't have a laptop, and it's not practical to unplug their pc and relocate it next to the router - they just can't physically do it. TalkTalk were not interested and insist it's the only way they can check if they are not receiving the correct speeds – although they did tell me during my first call that they could see the speed was only 12mbps...🤔 They will send an ethernet cable by post anyway, or could send someone out to do it – £150 call out fee. Never mind. Contract ends in October and won't be renewed... Nice service for the elderly, what?

• 
  Dave O (@llqdave) reported 7 minutes ago

  For the second month running, @Talktalk have tried closing a complaint ticket by pretending not to have received a reply. The quality of @TalkTalkGroup's (presumably outsourced) African support centre is appalling. #TalkTalk should be avoided.

• 
  Tony Notman (@TonyNotman49593) reported 8 minutes ago

  @devilscustard @TalkTalk Typical behaviour of companies when you do not pay for the service they failed to provide. Better to ignore them. They will eventually go away. BT, Vodafone, and virgin have tried this with me.

• 
  Fazillionaire (@FAZILLION) reported 8 minutes ago

  @TalkTalk Siyanda, can you confirm that the cancellation fee will be waived on the basis of the nature of my case, then we can talk via DM's. If youc an't help me, I have to take my campaign to Linkedin and get some of your chief executives involved.

• 
  Twiggy Bigwood (@devilscustard) reported 12 minutes ago

  Hey @TalkTalk Your debt recovery company, Moorcroft, have just said they are instructed by you to collect an overdue debt. They are saying they might be able to ‘unbar our services’ if we pay. Considering that you have never given us the service which we paid you for, consistently, for over four years, it is rather ironic. You sent four engineers - two of which gave completely conflicting advice which cost us money - and our account was for fibre broadband. There is NO fibre broadband where we live. Should we send you a bill for four years of payments for non-service? I believe our bill will be considerably larger. Address this problem correctly. Apologise for utterly appalling customer service and call off your spurious claims. You owe your customers for false promises and no service.

• 
  X_The_Andy_X (@X_The_Andy_X) reported 14 minutes ago

  @paulivory1963 @TalkTalk do yourself a favour @paulivory1963 and leave them, they are and always have been a terrible terrible provider. they double billed me for 6 months and i t took 9 months of legal letters to get it paid back

• 
  Daz (@Daz_1105) reported 15 minutes ago

  @TalkTalk can't fault your service over the past however many years I've been with you but would be nice to tell me my contract is coming to an end so I can sort out a new deal instead of just doubling my bill and hope I wouldn't notice

• 
  Natalia (@TallyWalshy) reported 19 minutes ago

  @alex_weel @TalkTalk I went 2 weeks over Christmas with no wifi and no 4g - nothing. I was never reimbursed by @talktalk for this. I was told my current issue would be fixed by an engineer today.. Apparently are relaying all fibre in the area and didn’t think to notify anyone about it. Shocking

• 
  Andy (@Andy_Ross1962) reported 20 minutes ago

  @devilscustard @TalkTalk We were on TalkTalk years ago, they were rubbish at everything. A terrible company.

• 
  NUV (@NUVfilms) reported 22 minutes ago

  @TalkTalk & @WeAreOpenreach I’ve been left without internet for almost 48hrs. The issue is unknown, the internet randomly stopped working and I’ve been informed an engineer is on their way. I live in central London, not sure why it’s taking so long. Pls send help!