Tesco Mobile outages and service status in Whitchurch, England

Problems in the last 24 hours in Whitchurch, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Whitchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Whitchurch, England

Latest outage, problems and issue reports in Whitchurch and nearby locations:

• 
  ceri simmonds (@ceri_simmonds) reported 28 minutes ago from Gresford, Wales

  @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gillian mary (@gillianwyatt601) reported 7 minutes ago

  @tescomobile @neily_boy72 your app used to be so easy to use... once again I am having problems topping up Pay As You Go?!! 🤔🤨🙄... for heavens sake WHY?!!

• 
  L (@_upsides) reported 9 minutes ago

  There’s never been a worse network than @tescomobile, why can I never get a signal in my hometown but other people can?

• 
  Gladimir (@DrGladimir) reported 9 minutes ago

  @tescomobile Now it won't send me a PAC so I can move elsewhere. Awful service.

• 
  montyniblet (@montyniblet) reported 9 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Jill Collier 🟥 (@JillCollier16) reported 11 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Alison Turner (@charliebarley) reported 13 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Andy Whittle (@andy_whitty) reported 16 minutes ago

  @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

• 
  DARREN HOWELL (@TEMPOFUNCTION) reported 21 minutes ago

  @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

• 
  Joanna (@JoSportsnut) reported 22 minutes ago

  @tescomobile Hello unless I make a call via WhatsApp my phone is unusable due to breaking up/poor network. I have been with Tesco many years and always lived in the HU8 area. Is there a network problem? Thanks

• 
  KW (@tottmak) reported 23 minutes ago

  @tescomobile @silveryk Midsomer norton and bath signal never great