1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Tesco Mobile
  6. ❯
  7. Outage Map
Tesco Mobile

Tesco Mobile Outage Map

The map below depicts the most recent cities worldwide where Tesco Mobile users have reported problems and outages. If you are having an issue with Tesco Mobile, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Tesco Mobile users affected:

Less
More
Check Current Status

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hammersmith, England 12
Hackney, England 12
Manchester, England 3
Glasgow, Scotland 16
Harlow, England 1
London, England 16
Birmingham, England 7
Batley, England 5
Malton, England 1
Mansfield, England 1
Halifax, England 3
Southampton, England 3
Stockton-on-Tees, England 1
Leyland, England 1
Blackburn, England 99
Ryde, England 1
Ferndale, Wales 1
Shotts, Scotland 1
Bolton, England 2
Cambridge, England 2
Witney, England 1
Maidstone, England 1
Plymouth, England 1
Royal Leamington Spa, England 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • legalstyleblog
    Legal Style Blog (@legalstyleblog) reported

    @AlexGodofsky @tescomobile It was genuinely quite insulting for them to be so resistant to taking my money, and then taking it only once I decided I didn't want their service.

  • Lynzyhope
    Lynzy 🌻 (@Lynzyhope) reported

    @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

  • KJMAYA
    Kelly Johnstone 💙 (@KJMAYA) reported

    @tescomobile Are the staff in your in store shops there to support customer queries or be ignorant & rude? Just checking ?#Dalmarnock store

  • mrs_skrep
    Jules Perks (@mrs_skrep) reported

    @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

  • DaveGander
    Dave Gander (@DaveGander) reported

    @tescomobile No chance of any message - it’s a holiday today. Very simple bank error has locked payments. Your instore staff refused payment. The law does not preclude me offering cash payments. Your systems stopped me. Your problem but I’m not happy. Taking legal advice. Enjoy the BH.

  • Lyndahayes
    Lynda Hayes (@Lyndahayes) reported

    @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

  • Homer_EFG
    K Jones (@Homer_EFG) reported

    @DaveKendallPho1 @tescomobile They turned the 3G signal off which I know has caused me to lose signal in one area I used to have it.

  • Meerkat8_Jh
    Daisy (@Meerkat8_Jh) reported

    @SBarrettBar @tescomobile I've got a solicitor, didn't send any emails for 2yrs - in the end I went to the notary where I had paid money to they got hold of him. But still I'm waiting for stuff. Trying to raise a complaint at Spanish BAR Council

  • NewHomesExpert1
    New Homes Expert (@NewHomesExpert1) reported

    @tescomobile OH that old chestnut! @tescomobile used that as an ongoing excuse to delay and frustrate those who complain. Ombudsman will rule in my favour. "CEO team" 10 days to sort it ticking down!

  • riverofstardust
    KJ (@riverofstardust) reported

    @tescomobile you've told my mum tonight she can't use her upgraded phone for 3 weeks due to sim change (to smaller sim) but no one told her this when she upgraded? And she was asked 3 times how she got the sim which you sent with the phone!! This is awful customer service

  • BeddoeSusan
    susan beddoe (@BeddoeSusan) reported

    @SBarrettBar @tescomobile I'm with tesco mobile and have been for years, i have never needed a pac code, surely though they can't keep it from you, don't you need it to switch companies.

  • chatkins1
    chatterbox (@chatkins1) reported

    @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

  • Gordo5211
    Gordo52 (@Gordo5211) reported

    @BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better

  • SeanSav31
    Sean (@SeanSav31) reported

    @tescomobile Totally get it rolls over but to leave it for 7 years is a joke… he did upgrade but whoever did it never upgraded that contract. They put him on a new one hence he was never aware this one was still active. Pretty sure he’s been misled. What’s the email for a complaint?

  • BeckyRichards4
    BeckyRichards (@BeckyRichards4) reported

    @tescomobile utterly appalling customer service received today! I have tried using the webcast and calling still no further forward with resolving my issue

Check Current Status