Tesco Mobile

Tesco Mobile Outage Map

The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Tesco Mobile users affected:

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leeds, England 23
Ryde, England 20
London, England 18
Manchester, England 17
Croydon, England 10
Birmingham, England 10
Rossendale District, England 7
Glasgow, Scotland 7
Tiverton, England 6
Bury, England 5
Radlett, England 5
Exeter, England 5
Kingston upon Hull, England 5
Doncaster, England 5
Wembley, England 4
Edinburgh, Scotland 4
Ealing, England 4
Plymouth, England 4
Newcastle upon Tyne, England 4
Blackburn, England 4
Bristol, England 4
Southwark, England 4
Leyton, England 4
Littlehampton, England 4
Gloucester, England 4
Barnstaple, England 4
Norwich, England 4
Kidderminster, England 4
Southampton, England 3
Nottingham, England 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cheekychipz emuboy1998 (@cheekychipz) reported

    @tescomobile hi! I ordered a new phone last Wednesday but still haven't received any notification on its delivery! Had a live chat saturday and they said it takes 3-5 days from date ordered! Never had this sort of delay when ordering a phone in the 10 years I've been with you! 🤔

  • katesabookworm katesabookworm (@katesabookworm) reported

    @tescomobile I can appreciate it isn't your fault Royal Mail are behind, but I really don't think my phone should have been disconnected until you had confirmation the new sim had arrived. Its disappointing I've been left with no service. Thanks for getting back to me though.

  • stephylangridge Steph Langridge (@stephylangridge) reported

    @tescomobile I have tried to use yourselves for my buisness phone contract however when verification of payment it says that it cannot be verified and I've tried different cards etc. Can you help?

  • katwest1 Kat xx🦆 (@katwest1) reported

    @tescomobile we been without network ages now in CV35 any idea how much longer it will take to fix??

  • rachaelelly2 rachael elly (@rachaelelly2) reported

    @tescomobile my internet isn’t working. Phone is showing no signal

  • femmajoster Jemma (@femmajoster) reported

    @tescomobile Well that is ridiculous considering it was a full week with no service but ok guess I’ll be switching providers

  • kellylauder4 kelly (@kellylauder4) reported

    @tescomobile Myself and my daughter have had no service since yesterday morning and weak 3G,

  • KarlVernau Karl Vernau (@KarlVernau) reported

    @tescomobile Thank you I’d already read all that before we called. Your team told me the they couldn’t change it either and yet when I asked the question if that’s the fixed period for EVERY Tesco Mobile customer I was told no. So I don’t understand why you cannot change it for him?

  • brooksyman Brooksyman (@brooksyman) reported

    @tescomobile what’s happening always recommended you but can’t any more. Your losing me money. You haven’t transferred my number from ee to my recently purchased Tesco contract after 4 days. Bad service

  • kellylauder4 kelly (@kellylauder4) reported

    @tescomobile I have checked the postcode again this morning and the message remains the same. I am unable to use my phone, and this has been ongoing since Monday which is a big inconvenience. Could anyone tell me when this issue is likely to be resolved?

  • Joey_t33 we_all_got_scars (@Joey_t33) reported

    @tescomobile are Tesco mobile planning to support the cellular function of the Apple Watch at any time?

  • Luna_53104 Luna S (@Luna_53104) reported

    @tescomobile I'm trying to text my friends in America (I'm in California now and trying to text their American phone numbers) but getting the error code 69 even though I've just put money on my account. How do I fix this? I need to keep in contact with them for my safety

  • phillipdomaille Mr motivator (@phillipdomaille) reported

    @tescomobile I want to cancel my phone insurance can I just cancel the dd

  • _bethancottrell Bethan (@_bethancottrell) reported

    @tescomobile Thanks, we have turned it on and off a few times but still no signal

  • poppies_score Poppies score 🇺🇦 (@poppies_score) reported

    @tescomobile how hard can you make it to pay for PAYG? Your agents have no idea what they're doing! Wouldn't recommend you to my worst enemy!

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