Tesco Mobile

Tesco Mobile Outage Map

The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Tesco Mobile users affected:

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leeds, England 10
London, England 9
Skipton, England 5
Nottingham, England 4
Croydon, England 4
Manchester, England 4
Ormskirk, England 4
Belfast, Northern Ireland 3
Slough, England 3
Birmingham, England 3
Dagenham, England 3
Cardiff, Wales 2
Kingston upon Hull, England 2
Reigate, England 2
Redhill, England 2
Ipswich, England 2
Farnborough, England 2
Southampton, England 2
Newton Aycliffe, England 2
Peterborough, England 2
Burnley, England 2
Wolverhampton, England 2
Grimsby, England 2
Dublin, Leinster 2
Ealing, England 2
Coventry, England 2
Cookstown, Northern Ireland 2
Islington, England 2
Aylesbury, England 2
Malton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • p_aul34 Paul (@p_aul34) reported

    Been on @tescomobile 2 weeks now and the signal is absolutely abysmal, why oh why did I leave @ThreeUK for them 😭😭

  • mr_myss MrMyss (@mr_myss) reported

    @tescomobile Tried the SIM card in another phone and it doesn't work. T-Mobile also sent a new SIM card but that hasn't worked in the same phone or any other.

  • radiodjdave dave smith radio dj (@radiodjdave) reported

    @tescomobile what is going on with your pay and go service topped up £20 and its eaten £10 in a day with only half hour browsing not happy

  • QuentinPBrown Quentin Brown (@QuentinPBrown) reported

    @tescomobile I paid for a sim card that didn't work over a month ago and still haven't had my money back but you still claim your customer service is good?!

  • chrisharvey4357 chris (@chrisharvey4357) reported

    @tescomobile I thought this had been sorted but how sad am I. We were sent a replacement sim for a phone number that didn't have a problem with.

  • chanandalabong Miss Chanandler Bong (@chanandalabong) reported

    @tescomobile Yes all compatible iPhones and yes, O2 removed a mast near by because of various issues. Used to have great 4G coverage but bugger all now.

  • EdwardJRhodes Edward Rhodes (@EdwardJRhodes) reported

    @tescomobile you've banned me from making outgoing calls for no reason and your webchat team refuse to help. Beyond disgusted as I'm trying to deal with an urgent personal situation

  • a6kendal Alistair Lawson (@a6kendal) reported

    @tescomobile Moto g(100) all emergency alert settings on, V12 up to date, but no alert on Sunday why?

  • naffnaff85 Nathan Alexander (@naffnaff85) reported

    @tescomobile If it keeps going off I assume the only solution atm is to turn off in settings

  • slainte_mhath_ Keith M (@slainte_mhath_) reported

    @tescomobile Some feedback as many didn't receive notification or was late. My "emergency alarm" came in one minute early & I'm based in Co Durham. Other than 1 min early no problem & the sound /vibration was loud enough,even with my moderate hearing loss

  • slainte_mhath_ Keith M (@slainte_mhath_) reported

    @tescomobile Some feedback as I many didn't receive notification or was late. My "emergency alarm" came in one minute early & I'm based in Co Durham. Other than 1 min early no problem & the sound /vibration was loud enough,even with my moderate hearing loss

  • l_fos1965 LeBuFos (@l_fos1965) reported

    @tescomobile I have sent a DM with full details. If you are able to resolve my issue I would be most grateful…

  • nhedges14 Neil Hedges (@nhedges14) reported

    @tescomobile @Coley61 It looks to me like the emergency alerts are enabled in settings by default! So that isn't the explanation.

  • CaraSlater101 cara slater (@CaraSlater101) reported

    Hey @tescomobile, did the emergency alert work on your network - all 3 of us on Tesco mob, different phones, some old some new, none of us got an alert.

  • VforBeni Rebecca Vendetta 🖤 (@VforBeni) reported

    @tescomobile why have I received yet another two emergency alert alarms..

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