Tesco Mobile

Tesco Mobile Outage Map

The following outage map shows the most recent areas in the United Kingdom where Tesco Mobile users have reported their issues and outages. If you are having an issue with Tesco Mobile and your location is not listed, make sure to submit a report below.



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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Tesco Mobile Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:
  • Lynda Anderson (@bing389) reported

    Almost a week since I submitted a pac code @tescomobile and still no change of number. 3 calls to “customer care” later and I’m starting to think you don’t care one jot about your customers! Poor show!

  • sam (@southallll_) reported

    @tescomobile could I ask why your signal is ******* shite? Can’t even get 4G on the train, when other people get 5G hahahaha

  • Mike Donoghue (@MikeDonoghue1) reported

    @tescomobile is your network down? Had no service for two days

  • Anthony Sherburn (@big_t20044) reported

    @tescomobile Hi, I’m trying to get my PAC code, but has I have mine and my daughters number on the account it’s decided it won’t give me any when I text the number. I want both PAC codes. Could you help please

  • Nicola Forsyth (@NicolaForsyth14) reported

    @tescomobile I was due a refund from yourself of £200 on the first of dec. still not received. I’ve emailed and phone and web chat. It’s been on going for over a month. Please help me.

  • Sarah Bee (@s_bee0303) reported

    @tescomobile hi. My dad has been staying with me this weekend in West London. Very poor signal. Can’t make calls or send texts. Is there a problem?

  • judekelly (@_judekelly) reported

    @tescomobile Seriously not good enough - taking money and providing no service. Will be looking elsewhere for a provider

  • judekelly (@_judekelly) reported

    @tescomobile So I’m paying for a service I’m not getting? Not good enough. This event has been bad enough for folks up here - I would have thought that a large concern like @tescomobile would at least do the decent thing and adjust this month’s charges accordingly.

  • C. E. **** (@ce_dyke1) reported

    @tescomobile At the moment, I don't have a mobile signal at home & I live in a very remote place. I'll get round to it, eventually.

  • judekelly (@_judekelly) reported

    @tescomobile Thanks @tescomobile - still down. Will there be any compensation for the time we’ve not been able to use your service?

  • Boasty (@boast_richard) reported

    @tescomobile Still broken when you go on pay as you go mobile any device

  • Paul f (@paulf40) reported

    @tescomobile Would do but your IT deptment are crap

  • Nats (@BeLivTech) reported

    @tescomobile Thanks for the reply. Manual network selections says "couldnt find networks". Its probably been nearly a year since I made a call or sent a text but I did receive a call about 10 days ago on the number so it was fine then. Should I DM you the number?

  • Paul Mckay (@IamPaulMckay) reported

    @tescomobile Need some help transferring my old Vodafone number to my new Tesco contact. Ive been through the procedure of texting the pac code and number, all seemed to go through ok, tesco said it would be 24hrs for transfer date, but still waiting. This was 3days ago now??

  • Nats (@BeLivTech) reported

    Hi @tescomobile Been out of the country for 2 years and got back yesterday but no service on Tesco SIM. This is a big problem because its the number for my passenger locator form, bank & other important things. It worked abroad but just stopped working. Hope you can help please.


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