Tesco Mobile Outage Map
The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Tesco Mobile users affected:
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Jenny S 🌻☀️☮️🕊️
(@Jigapem4847) reported
@tescomobile I am a new customer and trying to order a new simm but you cannot verify my details. Please provide a telephone nr I can phone you on from my landline to get this sorted, thank you
-
Jay
(@JayGran45091653) reported
from
Pilton, England
@tescomobile I’ve had a new sim too.. I think it’s purely down to the network being far weaker than EE which I’m used to with 5G pretty much every where.. tesco /02 down to 3G 🤬 my colleagues and friends on tesco02 have said the same.
-
Nicole Southwood
(@n_southwood) reported
Trying to contact @tescomobile about pre-Ordering my new phone and I’m so unhappy with the service given. They are telling me false information and have no idea what they are selling. Trying to make me go for a phone that I don’t even want to suit their needs🙃
-
yorkshirehelen
(@yorkshirehelen1) reported
@tescomobile You have conned me into staying another year, assuring me your coverage was 2nd to none. This whole summer Tescomobile has been a nightmare. Appalling reception in Devon, I of Wight, not to mention Finchley. Yet friends with EE and Vodafone had no such problems.
-
Hans_C
(@Hans_Catz) reported
@tescomobile I have a pac code to keep my number to move over to your network ..
-
Mrs B!!
(@a_biscombe) reported
@tescomobile I can’t make calls or send texts. Is the network down? Ta
-
BSE
(@Olbiastravain) reported
@tescomobile Don’t worry, I know it not your fault and I said that to everyone I’ve spoken too today. It’s just frustrating that I reported this problem with the credit agreement on Tuesday, Wednesday and today and was assured it was ok but still my original order got cancelled
-
green
(@repliestodumdum) reported
@PrintNameHere @Olbiastravain @tescomobile I phoned up and was told that DPD are having some issues with Tesco atm. Tuesday, they didn’t have any stock of iPhones. Wednesday was related to DPD not being ready and yesterday, I was shocked and appalled to find there was still an issue.
-
Chris Rigby
(@PrintNameHere) reported
Be careful if ordering a phone from @tescomobile as they'll just randomly cancel it with no reason. #poorcustomerservice
-
Gemzy gem
(@gemmaalyssac) reported
@tescomobile in my area BN23 6NN it says a mast is not working properly so that’s why my phone calls are not working but when did that get reported as my phones been like this for a week or so dropping calls bad signal can’t make calls etc? When was this started being fixed pls?
-
yorkshirehelen
(@yorkshirehelen1) reported
@tescomobile Is there a worse network for UK coverage than yours ? At a festival last week, zero mobile reception. Had to rely on the generosity of EE and Vodafone customers to help me access my tickets. More than disappointing.
-
BSE
(@Olbiastravain) reported
@PrintNameHere @tescomobile 15+ years, worse customer service I have very received from any company in a long time. Just looking at other providers now and take my business elsewhere. Did they say anything to you about why they cancelled it?
-
MR
(@RossiCumbria) reported
@tescomobile when is the mobile phone service in Keswick, Cumbria due to be back on? It have been well over a week and 5 Tesco customers in our family have had no access to calls, texts, data, banking etc. Please advise and explain.
-
Andrew Dobbin
(@AndrewDobbin8) reported
@tescomobile try to get a new contract out with these is so hard every time you refer me to contact you I do and you say my direct debits fail yes but you want to change them and initially want me to pay for two bills in one month to change my dd date
-
Tom Huckstep
(@TRHuckstep) reported
@tescomobile in Stromness and the coverage map says I should be getting 4G service. I can't connect to make a 4444 call Any ideas fit getting connected?