Tesco Mobile

Tesco Mobile Outage Map

The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Tesco Mobile users affected:

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leeds, England 13
London, England 11
Croydon, England 5
Birmingham, England 4
Ealing, England 4
Kingston upon Hull, England 4
Manchester, England 4
Ormskirk, England 4
Cardiff, Wales 3
Slough, England 3
Glasgow, Scotland 3
Burnley, England 3
Cirencester, England 3
Southampton, England 3
Reigate, England 3
Nottingham, England 3
Belfast, Northern Ireland 3
Norwich, England 2
Harrow, England 2
Guildford, England 2
Dingwall, Scotland 2
Peterborough, England 2
Evesham, England 2
Harringay, England 2
Hertford, England 2
City of Westminster, England 2
Hackney, England 2
Preston, England 2
Leicester, England 2
Alfreton, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Teldeb TheMrsButcher (@Teldeb) reported

    @tescomobile @O2 terrible signal in Doddinghurst AGAIN. I'm out of contract so will look at other networks if you don't sort this out quickly

  • kayddee Kay (@kayddee) reported

    @tescomobile Would rather stick pins in my eyes than have to deal with your passive aggressive customer support again tbh.

  • _aaaamber amber (@_aaaamber) reported

    @tescomobile This happens daily, there are no known issues in my area, for months now I struggle to get a signal with 5G/4G even 3G doesn’t work. It’s ridiculous.

  • _aaaamber amber (@_aaaamber) reported

    Paying £50 a month to @tescomobile for a service that doesn’t even work half the time! 5G is awful, can’t get a signal anywhere!! Sort it out Tesco, been a customer for a long time and I’m slowly wishing I’d gone somewhere else!!

  • aharleymoran Aiden Patrick Harley Moran (@aharleymoran) reported

    @tescomobile Still The Broken Mast in my area not fixed Been 5 weeks now Sort it out we still hsve no service

  • mason151950 Ryan Mason (@mason151950) reported

    @tescomobile NO I WONT SPEAK TO YOUR MANAGEMENT TEAM! COMPLAINTS TEAM! THEY KNOW EVERYTHING ABOUT THIS ISSUE! TAKEN MY MONEY BUT WONT GIVE ME ITEMS!

  • mason151950 Ryan Mason (@mason151950) reported

    @tescomobile Awful service! No help at all. Says can't help me, Take my money and won't help me a vulnerable customer and won't do anything for me! ****** off.

  • p_aul34 Paul (@p_aul34) reported

    Been on @tescomobile 2 weeks now and the signal is absolutely abysmal, why oh why did I leave @ThreeUK for them 😭😭

  • mr_myss MrMyss (@mr_myss) reported

    @tescomobile Tried the SIM card in another phone and it doesn't work. T-Mobile also sent a new SIM card but that hasn't worked in the same phone or any other.

  • radiodjdave dave smith radio dj (@radiodjdave) reported

    @tescomobile what is going on with your pay and go service topped up £20 and its eaten £10 in a day with only half hour browsing not happy

  • QuentinPBrown Quentin Brown (@QuentinPBrown) reported

    @tescomobile I paid for a sim card that didn't work over a month ago and still haven't had my money back but you still claim your customer service is good?!

  • chrisharvey4357 chris (@chrisharvey4357) reported

    @tescomobile I thought this had been sorted but how sad am I. We were sent a replacement sim for a phone number that didn't have a problem with.

  • chanandalabong Miss Chanandler Bong (@chanandalabong) reported

    @tescomobile Yes all compatible iPhones and yes, O2 removed a mast near by because of various issues. Used to have great 4G coverage but bugger all now.

  • EdwardJRhodes Edward Rhodes (@EdwardJRhodes) reported

    @tescomobile you've banned me from making outgoing calls for no reason and your webchat team refuse to help. Beyond disgusted as I'm trying to deal with an urgent personal situation

  • a6kendal Alistair Lawson (@a6kendal) reported

    @tescomobile Moto g(100) all emergency alert settings on, V12 up to date, but no alert on Sunday why?

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