Tesco Mobile Outage Map
The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Tesco Mobile users affected:
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E-mail
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Brown
(@realjoebrown) reported
Who needs 4G when you get the best 3G signal from @tescomobile
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Arron Lindsay Peach
(@ArronLP) reported
@tescomobile Can I please ask you why in your stores you are falsely advertising deals? Why your staff are not trained correctly and feel it is appropriate to lie and why you think it is acceptable to give a customer no choice but to take a deal they don’t want? Thanks!
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ً
(@skeletonpepsi) reported
@tescomobile sorry, i texted swap on my old phone with my current number with the new number serial (new sim) for my new phone but i added the new sim in the new phone with a different number before the the old phone and my actual number lost signal, did i mess up?
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arthur stafford
(@arthurliverpool) reported
@tescomobile Sent one a few minutes ago; any help would be appreciated
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isv
(@anzbmw) reported
@tescomobile It’s a scam if wife wanted to cancel this contract she would have to pay the contract up in full now is that right.
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Lucy Lewis
(@LucyLew74930443) reported
@tescomobile But the pins never got sent. The number is right but they never came through
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isv
(@anzbmw) reported
@tescomobile I’m not a customer thank god and due to my wife signing up to Tesco Mobile I stoped using Tesco.
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roberta paterson
(@berta_pxx) reported
@tescomobile It is still absolutely ridiculous don't u think as I have said above we get enough mins and texts along with unlimited data therefore a month's upfront should never have been taken if it gets rolled over it is absolutely ridiculous or we should have it deducted from our bill!
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Helen
(@Helena_Hxx) reported
@tescomobile are you still having IT issues?
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Nocompromisetocorruption
(@Journossister) reported
@tescomobile In a call a few days ago U told me that you are doing work in the area & we won't get full service back until a WEEK ON SAT! So I can't recieve or make important calls for two weeks+, and u didn't bother to even let customers know...?! U'll be refunding me for some of my contract
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Exposed6
(@Exposed62) reported
@tescomobile You never tried to help me I’ve ask to speak to a manager from way back in March 2020 from the beginning of LOCKDOWN TILL now no reply NO CALL I’ll now be suing you @tescomobile
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hiddentruth
(@Chintan578) reported
@tescomobile More than 30mins wait in online chat and also more than 20mins over phone waiting.. advisor extremely rude and unhelpful.. Cheating with customers every time.. EVERY LITTLE HELP to cheat customer...
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Exposed6
(@Exposed62) reported
@tescomobile @tescomobile SHUTTING YOU DOWN @tescomobile
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Nocompromisetocorruption
(@Journossister) reported
@tescomobile give me one good reason I shouldn't cancel my direct debit since I've had no signal on and off for days, and calls aren't connecting??? #useless
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Lucy Lewis
(@LucyLew74930443) reported
@tescomobile trying to look at my upgrade options and the site says "sorry we can't send you any more pins at the moment" help please
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