Tesco Mobile Outage Map
The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Tesco Mobile users affected:

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Paul (@p_aul34) reported
Been on @tescomobile 2 weeks now and the signal is absolutely abysmal, why oh why did I leave @ThreeUK for them 😭😭
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MrMyss (@mr_myss) reported
@tescomobile Tried the SIM card in another phone and it doesn't work. T-Mobile also sent a new SIM card but that hasn't worked in the same phone or any other.
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dave smith radio dj (@radiodjdave) reported
@tescomobile what is going on with your pay and go service topped up £20 and its eaten £10 in a day with only half hour browsing not happy
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Quentin Brown (@QuentinPBrown) reported
@tescomobile I paid for a sim card that didn't work over a month ago and still haven't had my money back but you still claim your customer service is good?!
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chris (@chrisharvey4357) reported
@tescomobile I thought this had been sorted but how sad am I. We were sent a replacement sim for a phone number that didn't have a problem with.
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Miss Chanandler Bong (@chanandalabong) reported
@tescomobile Yes all compatible iPhones and yes, O2 removed a mast near by because of various issues. Used to have great 4G coverage but bugger all now.
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Edward Rhodes (@EdwardJRhodes) reported
@tescomobile you've banned me from making outgoing calls for no reason and your webchat team refuse to help. Beyond disgusted as I'm trying to deal with an urgent personal situation
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Alistair Lawson (@a6kendal) reported
@tescomobile Moto g(100) all emergency alert settings on, V12 up to date, but no alert on Sunday why?
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Nathan Alexander (@naffnaff85) reported
@tescomobile If it keeps going off I assume the only solution atm is to turn off in settings
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Keith M (@slainte_mhath_) reported
@tescomobile Some feedback as many didn't receive notification or was late. My "emergency alarm" came in one minute early & I'm based in Co Durham. Other than 1 min early no problem & the sound /vibration was loud enough,even with my moderate hearing loss
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Keith M (@slainte_mhath_) reported
@tescomobile Some feedback as I many didn't receive notification or was late. My "emergency alarm" came in one minute early & I'm based in Co Durham. Other than 1 min early no problem & the sound /vibration was loud enough,even with my moderate hearing loss
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LeBuFos (@l_fos1965) reported
@tescomobile I have sent a DM with full details. If you are able to resolve my issue I would be most grateful…
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Neil Hedges (@nhedges14) reported
@tescomobile @Coley61 It looks to me like the emergency alerts are enabled in settings by default! So that isn't the explanation.
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cara slater (@CaraSlater101) reported
Hey @tescomobile, did the emergency alert work on your network - all 3 of us on Tesco mob, different phones, some old some new, none of us got an alert.
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Rebecca Vendetta 🖤 (@VforBeni) reported
@tescomobile why have I received yet another two emergency alert alarms..