Tesco Mobile Outage Map
The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Tesco Mobile users affected:
Check Current Status
E-mail
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Ray
(@RayRay_1283) reported
Hi @tescomobile if i buy an Iphone 13 outright, will an EE sim work in it? Love Tesco mobile but unfortunately can only get decent signal with EE in my neck if the woods!
-
Mark! (The Herald Angels Sing)
(@gomark) reported
@tescomobile Hiya. O2 working on a mast near me - zero signal for 9 days & it's just been extended by nearly another week, with no exaplanation or warning. Can't log in anywhere as I use 2FA. Getting quite urgent, can't be completely cut off this long. Who do I speak to, and how?
-
fred smith
(@fred280) reported
@tescomobile Thanks for the reply, how do I cancel, I'm within the cooling off period.
-
Jamey ⭐️⭐️
(@acehoodflow) reported
@tescomobile hi, are you able to change one of my sim only contracts to pay as you go for me or do I need to call customer service? There is a note on my account about it as I called up yesterday.
-
mel
(@SWstudent78) reported
@tescomobile I don't have a link I can't find it and I'm busy so don't have time to sit waiting. Don't be rude! You're the ones messing me around and also taking money off of me whilst not providing a service whilst also lying repeatedly. No need to be rude to me!
-
Tee O'Neill
(@SirTee1) reported
@KevinHidd84 @tescomobile I've got the same issue with 4g.. brutal.
-
Iris Cook 🇩🇪🇪🇺🏴🧐
(@cookiris14) reported
25 mins of chatting with @tescomobile to no avail It's the customers fault It's the settings fault No it's not Tesco roaming doesn't work Voxi does Who is really at fault A refund would be greatly anticipated and requested We are leaving Tesco Just lost another customer Goodbye
-
Rashid
(@Tazamurghi) reported
@tescomobile The signal is always dropping, constantly on 2 bars most of the time in & around parts of East London, like this for a very long time! Why?
-
v horlick
(@HorlickV) reported
@tescomobile is there an issue with your coverage over the last few days? Seem to be unable to use phone despite turning off and on? Any signal issues ??
-
CE! 🕷
(@C_E) reported
@vodafonebiz insurance manager is supposed to be getting back to me today. On the @tescomobile number I bought 2.5 years ago when it took vodafone insurance nearly 6 weeks to replace a phone then. That is a 100% fail rate on their own SLA.
-
Dei Bryn 77 #9496 🏴🇾🇪
(@DeiBryn77) reported
@tescomobile Hi. I ordered a new SIM card for my phone last week via Live Chat but two have been sent out. One I've had but because there's another on the way I've no service from the first one I received! I only asked for one new SIM!
-
Iris Cook 🇩🇪🇪🇺🏴🧐
(@cookiris14) reported
@tescomobile I cannot fault you Laura, you surely understand the bigger picture behind this disturbing issue
-
Andrew Fallon
(@iamfrankhon) reported
@tescomobile It's at deadlock because of your inefficiency as a company to actually deal with customer enquiries/complaints in a timely manner. I just hope anyone considering joining #tesco mobile see how you treat customers and decide against using your service.
-
Eilish Jordan
(@EilishJordan) reported
@tescomobile just lost 40minutes if my time that I will never get back on the phone to an agent discussing the fact that a smart watch which was part of a promotion I signed up to with a new phone has not arrived. At one point it was suggested I should call India....worst service
-
mel
(@SWstudent78) reported
@tescomobile 2 months of no signal now.... the team still haven't called me... still paying a small fortune for 5 contracts we can't use at home... have @O2 got "permission" to fix the imaginary down mast yet?
Check Current Status