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Tesco Mobile

Tesco Mobile Outage Map

The map below depicts the most recent cities worldwide where Tesco Mobile users have reported problems and outages. If you are having an issue with Tesco Mobile, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Tesco Mobile users affected:

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Abergavenny, Wales 1
Bognor Regis, England 4
Coventry, England 3
Manchester, England 13
Hailsham, England 1
Folkestone, England 1
Purley, England 1
Blackburn, England 189
Louth, England 1
Bournemouth, England 4
Eastbourne, England 1
Wakefield, England 1
Waltham Forest, England 2
Stoke-on-Trent, England 2
Glasgow, Scotland 4
Ferndale, Wales 1
Lincoln, England 2
Oldbury, England 3
Oldham, England 1
Worcester, England 1
Quainton, England 1
Tonbridge, England 1
Ruthin, Wales 2
Halifax, England 2
Middlesbrough, England 1
Newtownards, Northern Ireland 2
Plymouth, England 3
Hammersmith, England 7
Livingston, Scotland 2
Daventry, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • picklemonsterG
    picklemonsterg (@picklemonsterG) reported

    @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

  • davidpacitti
    David Pacitti (@davidpacitti) reported

    @tescomobile can’t get any coverage in the fk1 1sy postcode, is there an issue here?

  • HappyMoog
    Happy Moog 💙🍎 (@HappyMoog) reported

    @tescomobile why do you use DPD paid for VIP service to be delivered today and tney have sent it back to you ! They are awful. Every time we had a delivery it goes wrong

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

  • jancavelle
    Jan Cavelle (@jancavelle) reported

    @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

  • royaloctopus_
    DJ (@royaloctopus_) reported

    @tescomobile Predicted.. you need to revisit that and be truthful about POOR coverage then. You’re selling coverage when you don’t actually have it. Literal scam

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

  • ScullyScully73
    💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported

    They've sent the DEBT back to you so you should respond or you'll be getting NAFF ALL @tescomobile Crap Service Ignored complaints Chasing a 79 year old for a DEBT YOU CAUSED being crap !!!! #TescoMobileAreSHIT #TescoMobileBullyingPensioners

  • adzk80
    Ad Knott (@adzk80) reported

    @MrChrisAdley @tescomobile After several phone calls and not a helpful chat box we still got nowhere, a lot of hassle to get in to a network with a new phone so we cancelled sent the phone back and went with EE

  • ChjaQuinn
    Chiara Quinn MBCI (@ChjaQuinn) reported

    @tescomobile Wasting my time here, Tesco Customer Service is useless they haven’t even bothered to read this. Total waste of time

  • topboylfc
    GT (@topboylfc) reported

    @EE I haven’t n i keep sending pac to 65075 i have been on a sim only deal but thing’s have happened out of my control. I just wish EE would send me the pac code cos my contract is up on 8/10/26 i already paid this months bill I didn’t have any issue leaving @tescomobile 2 yrs ago!

  • jingsy
    Jingsy (@jingsy) reported

    @tescomobile how long does it take for Tesco mobile to activate a phone? My wife been trying since Thursday PM, and still nothing. Been to shop and they are saying wait 24 hours, wait 24 hours. Not a great start tbh...gimme some help please, don't fob me off.

  • Zeldahansen
    Zelda Hansen (@Zeldahansen) reported

    @EE @ee I have already called them once and now I have to call them again @tescomobile customer service far superior which is why I have moved my other contracts over to them

  • steven_rothwell
    steven rothwell (@steven_rothwell) reported

    Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

  • ondineb
    Hot Dog Trainer (@ondineb) reported from Ferndale, Wales

    @tescomobile Now they are refusing to log a complaint so that I can reach out to @ofcom

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