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Tesco Mobile

Tesco Mobile Outage Map

The map below depicts the most recent cities worldwide where Tesco Mobile users have reported problems and outages. If you are having an issue with Tesco Mobile, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Tesco Mobile users affected:

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Blackburn, England 159
Bridgwater, England 1
Birmingham, England 2
Southampton, England 1
Quainton, England 4
Hackney, England 2
Stowmarket, England 3
Newmarket, England 1
Bournemouth, England 3
Sheffield, England 3
Leeds, England 2
Glasgow, Scotland 5
Bangor, Wales 1
Hammersmith, England 6
Enfield Town, England 1
Edinburgh, Scotland 2
Dublin, Leinster 2
Halifax, England 2
London, England 10
Tonbridge, England 3
Tamworth, England 1
Chard, England 1
Wetherby, England 1
Abergavenny, Wales 1
Bognor Regis, England 3
Coventry, England 1
Manchester, England 9
Hailsham, England 1
Folkestone, England 1
Purley, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HappyMoog
    Happy Moog 💙🍎 (@HappyMoog) reported

    @MartinSLewis An idea fora new show. Best and worst customer services; Best M&S and Fenwicks. Worst @DPD- it’s impossible to speak to a person so no resolution and @tescomobile misinformed and ignored even by the CEO team. Complaints made take 28 days not even a ref given

  • royaloctopus_
    DJ (@royaloctopus_) reported

    @tescomobile Predicted.. you need to revisit that and be truthful about POOR coverage then. You’re selling coverage when you don’t actually have it. Literal scam

  • trucker_euro
    EuroTrucker (@trucker_euro) reported

    @tescomobile I would like to cancel my sim please

  • Townfangreg
    Greg Jones (@Townfangreg) reported

    @tescomobile your delivery service is a joke. Apparently I have missed my delivery but having been in all day why didn't the door go? My phone has been broken for weeks and you haven't replaced it. Angry is not the word

  • ScullyScully73
    💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported

    They've sent the DEBT back to you so you should respond or you'll be getting NAFF ALL @tescomobile Crap Service Ignored complaints Chasing a 79 year old for a DEBT YOU CAUSED being crap !!!! #TescoMobileAreSHIT #TescoMobileBullyingPensioners

  • colinsmith50
    colinsmith50 (@colinsmith50) reported

    @BucktonMel91596 @tescomobile I can’t speak for other companies (& frankly couldn’t care less about them). What I do care about is ME having no service & @tescomobile ‘s beyond useless service …

  • Colly_wobbles
    Colette Houlihan (@Colly_wobbles) reported

    Asking @tescomobile If you don't see my credit applied, is this a fraudulent site? You're set up to pay for the online top-up service using your registered card, managed by Mi-Pay Ltd. Mi-Pay has collected the payment from your card.

  • cbowtrafsol
    Chris B (@cbowtrafsol) reported

    @tescomobile The private message link doesn't work?🙄

  • clam70435692
    clam (@clam70435692) reported

    @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

  • J6024511744040
    J (@J6024511744040) reported

    @tescomobile your webchat never seems to work...i need an email address for customer service

  • davidpacitti
    David Pacitti (@davidpacitti) reported

    @tescomobile hi Tesco, just visited 3 different parts of the UK, can’t get any signal in any of them, showing 4 bars but nothing working or sending, need to talk about termination of contract, I’m on my local health board emergency call out list and can’t rely on you

  • ChildOfAlba
    Child of Alba 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChildOfAlba) reported

    @tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.

  • 1pennysweet
    Theresa Bevan (@1pennysweet) reported

    @tescomobile how can I find out if my sim has failed? Second day of no mobile signal/data. I’ve tried repeated turn off and on again with no luck. My kids are on same network and have signal so I know it’s not an area issue

  • leggylisa72
    lisa restorick (@leggylisa72) reported

    @tescomobile Can you please help with an issue I have. I was due to receive a new phone yesterday but as yet have not received it . Is there a problem with this order ?The funds have been taken from my account for the first payment .

  • Smooth2111
    Smooth211 (@Smooth2111) reported

    @tescomobile can u help me I can't get through to you top up my mobile I tried 4455 but no network

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