Tesco Mobile

Tesco Mobile Outage Map

The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Tesco Mobile users affected:

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 19
Leeds, England 12
Birmingham, England 4
Kingston upon Hull, England 4
Ealing, England 4
Croydon, England 4
Preston, England 3
Hackney, England 3
Derby, England 3
City of Westminster, England 3
Ipswich, England 3
Cardiff, Wales 3
Norwich, England 3
Cirencester, England 3
Southampton, England 3
Belfast, Northern Ireland 3
Swansea, Wales 2
Richmond, England 2
Huntingdon, England 2
Liverpool, England 2
Carlisle, England 2
Tredegar, Wales 2
Attleborough, England 2
Sheffield, England 2
Lincoln, England 2
Chesham, England 2
Islington, England 2
Downham Market, England 2
Reading, England 2
East Grinstead, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • chilly_spurs Clare 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@chilly_spurs) reported

    @tescomobile I can make a call but can’t receive any. Is this related to the network outage today? I’ve checked the @O2 status checker & that just says there’s an issue with making calls to EE. No mention of not being able to receive calls from a landline!

  • roryscarffe Rory (@roryscarffe) reported

    @tescomobile what do you do when the son of 80 year old man phones you to question why his phone has had no signal for 4 days?You insist on sending a 4 digit security No. to a phone that is unable to receive messages. Then terminate the call!You are a disgrace @ee @VodafoneUK

  • RobertG40469468 Keith Grey (@RobertG40469468) reported

    No reply from @tescomobile or @o2 - says all you need to know when a solution is clear

  • Teldeb TheMrsButcher (@Teldeb) reported

    @tescomobile @O2 terrible signal in Doddinghurst AGAIN. I'm out of contract so will look at other networks if you don't sort this out quickly

  • kayddee Kay (@kayddee) reported

    @tescomobile Would rather stick pins in my eyes than have to deal with your passive aggressive customer support again tbh.

  • _aaaamber amber (@_aaaamber) reported

    @tescomobile This happens daily, there are no known issues in my area, for months now I struggle to get a signal with 5G/4G even 3G doesn’t work. It’s ridiculous.

  • _aaaamber amber (@_aaaamber) reported

    Paying £50 a month to @tescomobile for a service that doesn’t even work half the time! 5G is awful, can’t get a signal anywhere!! Sort it out Tesco, been a customer for a long time and I’m slowly wishing I’d gone somewhere else!!

  • aharleymoran Aiden Patrick Harley Moran (@aharleymoran) reported

    @tescomobile Still The Broken Mast in my area not fixed Been 5 weeks now Sort it out we still hsve no service

  • mason151950 Ryan Mason (@mason151950) reported

    @tescomobile NO I WONT SPEAK TO YOUR MANAGEMENT TEAM! COMPLAINTS TEAM! THEY KNOW EVERYTHING ABOUT THIS ISSUE! TAKEN MY MONEY BUT WONT GIVE ME ITEMS!

  • mason151950 Ryan Mason (@mason151950) reported

    @tescomobile Awful service! No help at all. Says can't help me, Take my money and won't help me a vulnerable customer and won't do anything for me! ****** off.

  • p_aul34 Paul (@p_aul34) reported

    Been on @tescomobile 2 weeks now and the signal is absolutely abysmal, why oh why did I leave @ThreeUK for them 😭😭

  • mr_myss MrMyss (@mr_myss) reported

    @tescomobile Tried the SIM card in another phone and it doesn't work. T-Mobile also sent a new SIM card but that hasn't worked in the same phone or any other.

  • radiodjdave dave smith radio dj (@radiodjdave) reported

    @tescomobile what is going on with your pay and go service topped up £20 and its eaten £10 in a day with only half hour browsing not happy

  • QuentinPBrown Quentin Brown (@QuentinPBrown) reported

    @tescomobile I paid for a sim card that didn't work over a month ago and still haven't had my money back but you still claim your customer service is good?!

  • chrisharvey4357 chris (@chrisharvey4357) reported

    @tescomobile I thought this had been sorted but how sad am I. We were sent a replacement sim for a phone number that didn't have a problem with.

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