Tesco Mobile Outage Map
The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Tesco Mobile users affected:

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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TheMrsButcher (@Teldeb) reported
@tescomobile @O2 terrible signal in Doddinghurst AGAIN. I'm out of contract so will look at other networks if you don't sort this out quickly
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Kay (@kayddee) reported
@tescomobile Would rather stick pins in my eyes than have to deal with your passive aggressive customer support again tbh.
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amber (@_aaaamber) reported
@tescomobile This happens daily, there are no known issues in my area, for months now I struggle to get a signal with 5G/4G even 3G doesn’t work. It’s ridiculous.
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amber (@_aaaamber) reported
Paying £50 a month to @tescomobile for a service that doesn’t even work half the time! 5G is awful, can’t get a signal anywhere!! Sort it out Tesco, been a customer for a long time and I’m slowly wishing I’d gone somewhere else!!
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Aiden Patrick Harley Moran (@aharleymoran) reported
@tescomobile Still The Broken Mast in my area not fixed Been 5 weeks now Sort it out we still hsve no service
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Ryan Mason (@mason151950) reported
@tescomobile NO I WONT SPEAK TO YOUR MANAGEMENT TEAM! COMPLAINTS TEAM! THEY KNOW EVERYTHING ABOUT THIS ISSUE! TAKEN MY MONEY BUT WONT GIVE ME ITEMS!
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Ryan Mason (@mason151950) reported
@tescomobile Awful service! No help at all. Says can't help me, Take my money and won't help me a vulnerable customer and won't do anything for me! ****** off.
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Paul (@p_aul34) reported
Been on @tescomobile 2 weeks now and the signal is absolutely abysmal, why oh why did I leave @ThreeUK for them 😭😭
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MrMyss (@mr_myss) reported
@tescomobile Tried the SIM card in another phone and it doesn't work. T-Mobile also sent a new SIM card but that hasn't worked in the same phone or any other.
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dave smith radio dj (@radiodjdave) reported
@tescomobile what is going on with your pay and go service topped up £20 and its eaten £10 in a day with only half hour browsing not happy
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Quentin Brown (@QuentinPBrown) reported
@tescomobile I paid for a sim card that didn't work over a month ago and still haven't had my money back but you still claim your customer service is good?!
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chris (@chrisharvey4357) reported
@tescomobile I thought this had been sorted but how sad am I. We were sent a replacement sim for a phone number that didn't have a problem with.
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Miss Chanandler Bong (@chanandalabong) reported
@tescomobile Yes all compatible iPhones and yes, O2 removed a mast near by because of various issues. Used to have great 4G coverage but bugger all now.
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Edward Rhodes (@EdwardJRhodes) reported
@tescomobile you've banned me from making outgoing calls for no reason and your webchat team refuse to help. Beyond disgusted as I'm trying to deal with an urgent personal situation
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Alistair Lawson (@a6kendal) reported
@tescomobile Moto g(100) all emergency alert settings on, V12 up to date, but no alert on Sunday why?