Tesco Mobile Outage Map
The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Tesco Mobile users affected:
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E-mail
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@lissadrone) reported
@tescomobileire @tescomobile Please note my husband's phone is also not working he's with you also
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Rosemary
(@milkymoles) reported
@tescomobile I want to cancel a tarrif on a phone that’s way overpriced
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Deanne
(@deannerebecca_x) reported
@tescomobile Your staff are rude so I left your network lol
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Steve Wilson
(@inecux) reported
@tescomobile how can your company turn a web order for a sim only contract for an expiring contract into a mess where I want to move all my families mobile devices to another provider? Awful customer service!
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Rebecca
(@bexaxaxa) reported
@tescomobile I’ve had no signal from you all afternoon, is there an issue locally or nation wide?
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Mike Harris
(@M1KE_HARRIS) reported
@tescomobile Why am I being automatically cut off when speaking to customer service 4455 after 5 minutes? It takes that long to hold and I'm speaking to the person that answers go through security and 5 minutes is up and I'm cut off. This isn't good.
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Thomas Anderson-Degg
(@ThomasDegg) reported
@tescomobile Yes and I don’t mind this, but I’ve asked to cancel my minutes contract and just pay my device by direct debit but this isn’t possible. So the contact for minutes may as well be 30 months too because I can’t get out of it?
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Mike Harris
(@M1KE_HARRIS) reported
@tescomobile Ok I'll DM but I'd also like to know why 4455 cuts off after exactly 5 minutes now. It's nothing to do with signal, it happens every time at precisely 5 minutes.
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Andy Phillips
(@APhillips1962) reported
@tescomobile I have been trying to access my card details as had new card and forgot change. Tesco chasing payment yet when I go on line in coctantly coming up against we are current experiencing problems download app but can’t find how change ca rd detail on app
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Amanda🌙🖤
(@noshoesorsocks) reported
@tescomobile hey! Please help. I don't think my phone works correctly. I get literally no internet signal most places I go and when I get a phone call, the other person, no matter where or who it is can't hear me, the signal is terrible.
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Sirian STO
(@SirianSto) reported
@tescomobile It's absolutely impossible to get through to your customer services. My contract has finished and I need to speak with someone about upgrade options. Have you fired all your customer services people? Where are they???
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Rob Skinner RD
(@RobSkinner80) reported
@tescomobile Never try to rhyme phones with scones again
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BobG
(@BobG8) reported
@tescomobile Just goes to show you should not believe online reviews, your network may work in urban areas but it’s cr*p in rural settings and despite repeated requests still give no coverage indoors in NR12
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Thomas Anderson-Degg
(@ThomasDegg) reported
@tescomobile Could help by providing the ******* service I’m paying for.
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𝐑𝐎𝐁𝐄𝐑𝐓𝐏𝐀𝐘𝐍𝐄⁵⁵⁶
(@robertpayne556) reported
@landunnn @tescomobile @BeckAdlington I, too, would like a DM as my valid card can't be used to pay my bill. (It's a payment site issue, has been for weeks.)
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