Tesco Mobile Outage Map
The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Tesco Mobile users affected:
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E-mail
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Graham
(@LeHammy1975) reported
@tescomobile having trouble with you network today, is there a problem? Can't connect to any website or app on my mobile
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Lisa Straughn
(@GlamRUsHair1) reported
@tescomobile appalling service!I add my son to my account, get him a new contract with a new SIM & then I have issues porting his number over. Get in contact with customer services to help me sort out. Then find out that Tesco transferred his number to my sim-so Iv lost my number
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Barry Russell 🏴
(@Baz_Russell) reported
What is taking you so long to send a code to unlock a phone from your network?? I've waited over a week! @tescomobile #getonwithit
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Kozify
(@NotKozify) reported
@tescomobile ayo wtf, i just got told i used all my data when it reset yesterday and i hardly have used it, help? aint no way i used 6gb in one day
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Tedds04
(@Tedds04) reported
@tescomobile hi I just got a new phone with you but I've only had 5G in one tiny part of my town centre, calls always drop to 3G and the speeds are super slow whereas my friend on Three had 5G all around here and 4G on calls. Should've gone with a different network 😒
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Michael Strubel
(@mikestrubel) reported
@tescomobile hi, 3 times I’ve called your helpline, three times the phone has been picked up and then put down. Don’t get this service from @EE will be returning my fathers new phone tomorrow. Absolutely appalling customer service.
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Privacy Matters 🇬🇧🇮🇪🇪🇺🌻
(@PrivacyMatters) reported
Can't wait for my contract with @tescomobile to end. The service in this part of South Oxfordshire is dire ... Utterly dire
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Paul Cole 🇺🇦🇪🇺🇬🇧🏴
(@PaulCole) reported
@meloni1961 @tescomobile Not sure there's much they can do, unfortunately. The signal from over the channel is often stronger. Have you tried switching off roaming in your phone?
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Paula Kind
(@ladylovesbikes) reported
Absolutely appalled at the service my daughter has received from @tescomobile trying to take out a phone contract… 5 people all saying different things and still no phone contract after 4 days of trying.. so much for the recommendation 😡
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Nigel price
(@Keycort) reported
@tescomobile @which of course, The normal script based response. Ill make it perfectly clear.. No matter the device, No matter the location, I very rarely get above 12 mbps!, Only at stupid times in the morning do i see above 12mbps down 4mb upload ( on a good day )
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Graham
(@LeHammy1975) reported
@tescomobile Thanks Callum - Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it
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MayhemMakes 🙂🌸
(@candacecambden) reported
@tescomobile Contract has ended and I want to cancel, no provision on the website to do this, been round in circles.
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Paula Kind
(@ladylovesbikes) reported
Absolutely appalled at the service my daughter has received from @tescomobile trying to take out a phone contract… 5 people all saying different things and still no phone contract after 4 days of trying.. so much for the recommendation I was going to transfer too.. not now! 😡
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Graham
(@LeHammy1975) reported
@tescomobile Seems to be a general network issue. All my colleagues are having the same problem.
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Emma Sansom
(@EmSansom98) reported
@tescomobile I have been trying to upgrade my mobile since the weekend and each time I’m being told my payment is unsuccessful and it gets cancelled, I have tried several debit cards. I have never had this issue with previous upgrades so very disappointed.
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