Tesco Mobile

Tesco Mobile Outage Map

The map below depicts the most recent cities in the United Kingdom where Tesco Mobile users have reported problems and outages. If you are experiencing problems with Tesco Mobile, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Tesco Mobile users affected:

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 14
Stowmarket, England 10
Manchester, England 7
Birmingham, England 7
Leeds, England 7
Glasgow, Scotland 6
Southampton, England 5
Clacton-on-Sea, England 4
Plymouth, England 3
Enfield Town, England 3
Slough, England 3
Rossendale District, England 3
Wrexham, Wales 3
Edinburgh, Scotland 3
Harringay, England 3
Liverpool, England 3
Woking, England 3
Swaffham, England 2
Haverhill, England 2
Sheffield, England 2
Cambridge, England 2
Norwich, England 2
Middlesbrough, England 2
Scarborough, England 2
Watford, England 2
Cardiff, Wales 2
Upton, England 2
Ryde, England 2
Great Yarmouth, England 2
Wandsworth, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BonnikaBoo Bonnika Boo 💜🤍💚 (@BonnikaBoo) reported

    @tescomobile @C_Kneer Maria, if @tescomobile are able to help that would be amazing! Maybe in the future you could find a way for people to donate clubcard points in exchange for airtime to help further?

  • gavin_uk Gavin (@gavin_uk) reported

    @tescomobile Thanks Rob - already booked in a fix at home thru your mobile repair as need a phone. How many repairs do I need before you can cancel the contract? Very disappointed with @SamsungMobile and a phone costing approximately £450 that didn't last 5 months.

  • PaulRees80 Paul Rees (@PaulRees80) reported

    @tescomobile Hi I took out a contact phone for my daughter last September, over the last 3 months she has been struggling to get signal on her phone, how do I go about cancelling the contract?

  • SamSuma88 SamSuma (@SamSuma88) reported

    @O2 @tescomobile hi there, just thought I’d make you aware that my signal has gone down in my area, and has been down for the past 2 and a half days. Any news on when it will be fixed?

  • Smiggs_ Ali (@Smiggs_) reported

    @tescomobile I asked for a 5G sim over a week ago, sim not arrived but old sim cut off and no network, disgusting behaviour (PAYG) leaving network now, no help what so ever from any staff.

  • eggman2727 emrys g (@eggman2727) reported

    @tescomobile help please I've asked for my old Tesco mobile number to be ported over to my new Tesco contract. It's been 4 days now everyone I speak to someone they sorry it be done in 24 hours still nothing

  • Trendin31375995 Trending (@Trendin31375995) reported

    @sirhcdyoll @tescomobile What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to Unihackspyyyy on Instagram and within a short period of time I got my account issue resolved

  • FlissGregory MyrtleMoonchild (@FlissGregory) reported

    @tescomobile I was 17, I bought a second hand Motorola Colorado on the one 2 one network by babysitting 3 times for someone I knew.

  • michellehump3s Michelle Coyle (@michellehump3s) reported

    After more than 20 years, today I am saying bye bye to @O2 and Hello to @tescomobile . I am hoping for better customer service and compassion and fairer pricing. The moment I changed that SIM over, I have alread halved my bill - I urge anyone today to check too

  • LivviJadeE Livvi-Jade (@LivviJadeE) reported

    @tescomobile called your customer service number and got put through to someone’s personal call. No wonder the service is shambles, they are breaching people’s data by this happening

  • DrifterUploads Based Nation (@DrifterUploads) reported

    @tescomobile i feel that it depends on your situation because for me i needed a phone in case i got in trouble on my way home from school etc when coming back from school when i was younger

  • taffyswife jo davies (@taffyswife) reported

    @tescomobile after some help. Husband son and myself all with yourselves. In tenby at the moment. Husband and son has good phone signal but I don't??

  • itsmarkmead Mark Mead (@itsmarkmead) reported

    @tescomobile Just switched to you with a PAC code but when I go to login it's asking me a pin that's NOT being sent to my number, any help?

  • Sdaddykevin sdaddy (@Sdaddykevin) reported

    @jninety67 @tescomobile Same thing happened to me few weeks back someone on here recommend @legit_tools to me and he help me recover my locked account In 30mins. His an expert

  • LauraLeeDavies Laura Lee Davies (@LauraLeeDavies) reported

    Hi @tescomobile it’s really awkward to file a complaint on your website. My mum was waiting in for her new phone. I get a text saying delivery has been missed. There are two people waiting for the parcel in her house! DPD really aren’t great. Please use another delivery company.

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