Tesco Mobile outages and service status in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported 17 minutes ago from Bristol, England

  @Dr_XYZ Only just joined them so I can’t say if they’re good or not yet. I can tell you that @tescomobile is utter rubbish. Expensive and poor coverage.

• 
  Bill Hendy (@BendyBill) reported 40 minutes ago from Frampton Cotterell, England

  @tescomobile Sorry had no signal at all so didn’t get your message. Now I’m back in Bristol. But Vodafone worked all weekend, Tesco Mobile was hopeless.

• 
  Magorman (@Magorman13) reported 58 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Dyer (@pauldyer505) reported 4 minutes ago

  @tescomobile No problem - just done

• 
  Ken Clark (@clarkiesball) reported 6 minutes ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

• 
  Julie Martin (@julesvb82) reported 8 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Mike Hadley (@Baggypilot) reported 11 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  picklemonsterg (@picklemonsterG) reported 13 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 13 minutes ago

  @tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE

• 
  Sredna Rapmil (@SrednaRapmil) reported 14 minutes ago

  @tescomobile Day 5 with no phone after you made a mistake porting my wife's number. Your global escalation team has informed your customer service team that my phone will not be restored until 13th May!! Nobody prepared to speak with me about a resolution. Disgraceful. @Ofcom

• 
  Simon Parry (@sparry951) reported 16 minutes ago

  @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

• 
  Jeremy (@io_scores) reported 16 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 17 minutes ago

  @tescomobile Why should I remove my number from the public if this number was completely destroyed by you? You have switched off number which I have had for over 7 years and today, I was told to cancel contract with Tesco as ‘we don’t know how to fix it’ so best way is to cancel it!