Tesco Mobile outages and service status in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported 10 minutes ago from Bristol, England

  @Dr_XYZ Only just joined them so I can’t say if they’re good or not yet. I can tell you that @tescomobile is utter rubbish. Expensive and poor coverage.

• 
  Magorman (@Magorman13) reported 18 minutes ago from Magor, Wales

  Shocking service at Tesco mobile. Obtained advice from web chat on transferring a number. Call to Cust Services gave different advice. Different advice again on a further call and the agent laughed saying you can’t rely on web chat. Shambolic @tescomobile

• 
  Bill Hendy (@BendyBill) reported 60 minutes ago from Frampton Cotterell, England

  @tescomobile Sorry had no signal at all so didn’t get your message. Now I’m back in Bristol. But Vodafone worked all weekend, Tesco Mobile was hopeless.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trish Reade (@TrishReade) reported 7 minutes ago

  @tescomobile Whoever made your recent advert needs to think again. Its awful. No context and quite revolting.

• 
  Grace🐦 (@mydogisafreak) reported 10 minutes ago

  @Jaquix1X @tescomobile Hi Jaqui xxx I got there in the end, thanks. I was quite happy with my old PAYG, because I never use my blimmin phone. Got a 'bundle' now that I have to remember to top up or lose the bundle. Had to pay a charge to top up too. So I'm paying even tho I made no calls last month!

• 
  Melissa ✨ (@WimblyDonnerxo) reported 11 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  James Glen (@james__glen) reported 14 minutes ago

  @tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?

• 
  Sredna Rapmil (@SrednaRapmil) reported 14 minutes ago

  @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

• 
  montyniblet (@montyniblet) reported 20 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Chris (@geordiechris48) reported 21 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Aaron hassan (@custardwarrior) reported 24 minutes ago

  @tescomobile Not yet but I don't always trust the information coz all I get is no issue then customer advisor says oh we are doing upgrade work in that area

• 
  Sam Horne (@SHN51989) reported 24 minutes ago

  @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!

• 
  -_- (@sksksb__) reported 26 minutes ago

  @tescomobile joke of a company 4 weeks ago I took a contact out 3 days ago the sim stated working After constant calls I was only informed last week you have issues with new sims I have had to keep another sim open for an extra month because of this Continued