Tesco Mobile

Tesco Mobile Outage Report in Hartlepool, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hartlepool, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hartlepool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Hartlepool, England 11/18/2024 14:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hartlepool, England

The most recent Tesco Mobile outage reports came from the following cities: Hartlepool and Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Phone
United KingdomMiddlesbrough Phone
United KingdomHartlepool Phone
United KingdomMiddlesbrough Phone
United KingdomBillingham Internet
United KingdomBillingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Hartlepool, England

Latest outage, problems and issue reports in Hartlepool and nearby locations:

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported from Middlesbrough, England

    @tescomobile Hi. I need some help please. I ordered my clubcard points to be used to take off my bill. I havent recieved either the order email or the voucher email @Tesco

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Redcar, England

    @Andrewilliam69 @tescomobile @Tesco Indeed. The Clubcard benefits are a big part of the reason I shop at Tesco. Start messing with them too much and they may well lose a lot more than just a mobile customer. I spend £400 to £500 a month in Tesco.

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Guisborough, England

    @Albman55 @tescomobile My son is with Tesco mobile and they're very good. No issues with coverage at all. You do realise that Tesco use someone else mobile network, don't you? They use O2. Also I only pay one bill in three, with my clubcard vouchers covering the other two.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • douglas_low Dougie Low (@douglas_low) reported

    @tescomobile Really disappointed with lack of customer service. My sim stopped working while abroad and I requested an unblocking code to get another sim. Was told up to 7 days and that code would be sent by text. Told not possible to get via email straight away /1

  • martin_slimm martin slimm (@martin_slimm) reported

    @tescomobile @Seagullshit1 Join Tesco mobile 3 weeks ago.ive never been able to use my mobile data. Apparently they is a fault. I'm paying sky mobile £5 a month so I can use the internet while out

  • pjmcintyre Peckin' Pete (@pjmcintyre) reported

    @tescomobile @WhichUK It's become farcical & time consuming, to perform a simple change by altering my safety buffer. I followed procedure, to the nth degree, giving prior notice to the next bill date, and yet 'still!' it remains in its unwanted state. I have exhausted myself. Terrible! Peter

  • jenguw jamg-w (@jenguw) reported

    @tescomobile Hello this is the 4th day I’ve had no data on my phone, the status checker still says that there is a problem with a mast (Beckenham/Croydon area) please can you tell me when it will be back?

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported

    Well after many many yrs with @EE since they were one2one its time to leave the network and join @tescomobile. In times of the Cost of Living crisis you got to go with the cheaper provider who can offer the same phone and sim equivalent. Loving my @SamsungMobile S22 Ultra :)

  • DamianONeill15 Damian O'Neill (@DamianONeill15) reported

    Thank you for highlighting this important topic #GMB. @tescomobile are just as bad. I have tried for the last six months to have my Dad’s mobile contract cancelled since he lost capacity due to dementia.

  • Seagullshit1 Seagullshit (@Seagullshit1) reported

    @martin_slimm @tescomobile Mine can be a bit hit and miss, I think mine is down to poor signal or maybe because I choose a cheaper phone (iPhone SE) not a all singing all dancing expensive model.

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @tescomobile @danbrusca Liz, after being told by customer services I could leave Tesco w/o penalty due to issues that TESCO ACCEPTS ARE THEIR FAULT, I now have an early termination fee of almost £300! This despite being told I will owe nothing. No help again on phone today. WHO IS GOING TO RESOLVE THIS?

  • michaellauder2 michael lauder (@michaellauder2) reported

    @tescomobile ur coverage map says u have good coverage in Whickham Gateshead, up to 4g. I'm up there regularly and struggle. Tonight I couldn't even stream at 360p resolution.

  • pdbrewer Paul Brewer (@pdbrewer) reported

    @tescomobile you have some very serious problems with the user journey for ordering a mobile - you must be losing a lot of customers. Can provide details.