Tesco Mobile

Tesco Mobile Outage Report in Stockton-on-Tees, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stockton-on-Tees, England 11/29/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Redcar, England

    @Andrewilliam69 @tescomobile @Tesco Indeed. The Clubcard benefits are a big part of the reason I shop at Tesco. Start messing with them too much and they may well lose a lot more than just a mobile customer. I spend £400 to £500 a month in Tesco.

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Guisborough, England

    @Albman55 @tescomobile My son is with Tesco mobile and they're very good. No issues with coverage at all. You do realise that Tesco use someone else mobile network, don't you? They use O2. Also I only pay one bill in three, with my clubcard vouchers covering the other two.

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported from Middlesbrough, England

    @tescomobile Hi. I need some help please. I ordered my clubcard points to be used to take off my bill. I havent recieved either the order email or the voucher email @Tesco

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • GPR2K Usman (@GPR2K) reported

    @tescomobile I'm on a call with customer care now and just asked to be put through to order management and they sent me to the sales team who don't know what there doing either

  • shrek_kid Tim Herring (@shrek_kid) reported

    @tescomobile Hi, I’ve had to cancel my sim deal under the 14 day cool down period as I have very slow connection in my area. I was told I would loose my number that I have had for over 20 years. Can you help me get a PAC code for it? Thanks

  • EdwardineMcSwe1 Edwardine (@EdwardineMcSwe1) reported

    @willmurphy29 @tescomobile Similar Customer Service issues with the refunds they owe to customers. Unbelievably they are not issuing the refunds through Tesco stores only through Payzone agents however the bar code they sent with the email advising how much you were overcharged doesn't scan so no refund

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt (@Uitlander) reported

    The helpful people at @tescomobile have directed me to multiple online chat services to try and replace my SIM. The bad news is that none of these diferrent pages has a functioning chat service. So I am still going round in circles in between work meetings to sort this out

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    saved numbers in my phone aint recognised @tescomobile i restarted and same thing happened again, any help?

  • GPR2K Usman (@GPR2K) reported

    @tescomobile I already spoke to customer care and they don't know either Should DPD have contacted me or not?

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    @tescomobile as someone who has worked in customer service, i have never had someone have a problem negotiating around the companies website and i havent had a problem either

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt (@Uitlander) reported

    @tescomobile I have tested the links on three different machines, using 5 different browsers and three operating systems. Even with popups unblocked it does not work. I've asked for a customer service email address. Apparently such a thing does not exist!!!!!

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt (@Uitlander) reported

    @tescomobile the lack of a functioning phone service is currently also locking me out of my bank account and other services which require a txt message to confirm my identity.

  • living_itlittle Fiona Hills (@living_itlittle) reported

    @tescomobile is there an issue with the 4g network in York?