Tesco Mobile

Tesco Mobile Outage Report in Stockton-on-Tees, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stockton-on-Tees, England 03/21/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Guisborough, England

    @Albman55 @tescomobile My son is with Tesco mobile and they're very good. No issues with coverage at all. You do realise that Tesco use someone else mobile network, don't you? They use O2. Also I only pay one bill in three, with my clubcard vouchers covering the other two.

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Redcar, England

    @Andrewilliam69 @tescomobile @Tesco Indeed. The Clubcard benefits are a big part of the reason I shop at Tesco. Start messing with them too much and they may well lose a lot more than just a mobile customer. I spend £400 to £500 a month in Tesco.

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported from Middlesbrough, England

    @tescomobile Hi. I need some help please. I ordered my clubcard points to be used to take off my bill. I havent recieved either the order email or the voucher email @Tesco

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rhett71 rhett (@rhett71) reported

    @tescomobile why don’t you support Apple Watch when you are on the O2 network? You sold me an iPhone but never warned me my Apple Watch wasn’t supported. That’s a £500 mistake on my part that wasn’t pointed out by you or the watch retailer. People beware!!!

  • JaneEBastow Jane Bastow (@JaneEBastow) reported

    @tescomobile no phone service in Meltham (HD9) yet again!! This happens so often I want to leave Tesco mobile because you aren't fulfilling your obligations. Please let me know how I end my contact?

  • neillmurray2 neillmurray (@neillmurray2) reported

    @tescomobile Hey Tesco Mobile,while looking for a new 5g sim only contract with you as a customer of 10 years,I can get a better deal through Uswitch as a new Tesco Mobile customer,have I really got to PAC my number to Giff Gaff and then come back?

  • full_goat Jo (@full_goat) reported

    @tescomobile I telephoned to cancel within 30 minutes of placing an online order. I don’t understand why I can’t get a refund on an order that was never shipped! It’s really frustrating because it’s not a small amount and it’s causing me difficulty!

  • jmh3004 ⭐️ Jo Hogben ⭐️ (@jmh3004) reported

    @tescomobile I can’t keep on trying, I’m working. I submitted the complaint details by email to avoid this, why can an email not be replied to with more than a useless ID reference!? Not only were we given false information, we now can’t get a reply in a timely manor.

  • NickCollinsPod NickCollins🐜 (@NickCollinsPod) reported

    @tescomobile No questions. Just outrageously rude customer service agents. Disgusting attitude. Just letting those contracts run down.

  • carolynbarwick Carolyn Barwick (@carolynbarwick) reported

    @tescomobile my 84 year old mother has been trying all day to increase her tariff so she doesnt get charged for going over!! I cant go round to help her & she either gets cut off or put on hold for half an hour!! #help

  • DDAN01522476 DDAN (@DDAN01522476) reported

    @tescomobile Still phone call back from a manager.. as promised, at 6/6:30 problem still not resolved. Broken promises. Rung back and told to wait another 24hrs for a call back that won’t happen.......

  • ElPedroCat Pedro Cat (@ElPedroCat) reported

    @tescomobile But it’s your network and the call came from one of your numbers as I called it back lol. Don’t worry about it Jade I’ll just block it so they don’t call back, hopefully no one falls for their scam.

  • LeighNelson3 Leigh Nelson (@LeighNelson3) reported from Wilmslow, England

    @tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.