Tesco Mobile

Tesco Mobile Outage Report in Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stockton-on-Tees, England 12/16/2025 20:35

December 16: Problems at Tesco Mobile

Tesco Mobile is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported from Middlesbrough, England

    @tescomobile Hi. I need some help please. I ordered my clubcard points to be used to take off my bill. I havent recieved either the order email or the voucher email @Tesco

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhavandeep_96 Bhavandeep Mann (@Bhavandeep_96) reported

    @tescomobile is the network down ?

  • Chrisyddmn Chris Deadman (@Chrisyddmn) reported

    @tescomobile plz help me. My pay as you go sim ran out of credit 2 days ago. I put £30 on today and reset my bundle and I now have calls and texts but no data. It shows 4g in corner but nothing works. Tx chris

  • natasha_tgirl natashaTgirl (@natasha_tgirl) reported

    @tescomobile any person reading this please please do not go anywhere near Tesco mobile . It’s the most amateur pathetic set up run by idiots for O2 . The customer service is appalling the promises never fulfilled . STAY AWAY

  • J0ND0DS0N Nazi tree kitten (@J0ND0DS0N) reported

    @tescomobile Why don’t you support visual voicemail for iOS, like EE and O2?

  • dantheman19970 dan (@dantheman19970) reported

    @tescomobile @VodafoneUK you need to do this it’s a rip off raising prices every year when your network is rubbish most of the Tim

  • rat_pack_fan Michael Hurt (@rat_pack_fan) reported

    @tescomobile any signal issues at present? My phone won’t let me call, keeps losing signal at call stage

  • Oceanb_07 Ocean (@Oceanb_07) reported

    @tescomobile why is my phone telling me that you have turned my data off and then telling me I'm not on a registered network I went on the tesco app and nothing has ran out

  • webster_cat Catherine Webster (@webster_cat) reported

    @stephenflynn123 @tescomobile My husband left O2 and went to Tesco mobile and as soon as his contract is up he is leaving as we didn’t know there would be no WiFi calling I am staying with O2 for that reason we live in the countryside and have no mobile signal so we need WiFi calling

  • ricky_no1 Richard Mowbray (@ricky_no1) reported

    @tescomobile I’m with @3MobilesShop but the app to check my bills is about as much use as a chocolate tea pot. Tried phoning customer services to end up on hold for over an hour ( whilst I’ve got a toddler running riot) so gave up. When my contract is up I’ll be switching for sure!

  • d_tia93 D. (@d_tia93) reported

    @tescomobile received a call from Eammon from your Upgrades Team. He was great and said I would receive a customer service survey to fill out, but I have not yet received one. Just wanted you to know he was so helpful 👍🏽