Tesco Mobile

Tesco Mobile Outage Report in Stockton-on-Tees, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stockton-on-Tees, England 12/05/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Guisborough, England

    @Albman55 @tescomobile My son is with Tesco mobile and they're very good. No issues with coverage at all. You do realise that Tesco use someone else mobile network, don't you? They use O2. Also I only pay one bill in three, with my clubcard vouchers covering the other two.

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported from Middlesbrough, England

    @tescomobile Hi. I need some help please. I ordered my clubcard points to be used to take off my bill. I havent recieved either the order email or the voucher email @Tesco

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rosewhite0425 Clare Julyan (@rosewhite0425) reported

    @tescomobile my new month of data started today and its already used half of it when my phone wasn't on .this has happened to sons phone too on same account have you got some technical problems ?

  • masonjandrews Mason (@masonjandrews) reported

    .@O2 @tescomobile recipients are reporting that my outgoing voice is incredibly quiet on phone calls, is this an issue on your end? thanks.

  • fishfishfish91 jane (@fishfishfish91) reported

    @tescomobile, Ive had 2 lengthy webchats and made a complaint (it was closed before being resolved) with you about the fact I have really bad signal at my new house. I have 4 contracts with you and really need you to help me out here! What can I do other than rubbing my SIM card?

  • Larakine Larakine (@Larakine) reported

    Hi @tescomobile. Tech support needed pls! Moved from EE & ported old number. Sent PAC code a week ago & started using my new SIM Friday. I receive calls to my old number but can't make any outgoing calls. SMS messages are being sent from the new number. Help!

  • _Penguinflight Penguinflight (@_Penguinflight) reported

    @tescomobile Yes. It took two payments in the same twenty four hours right after being set up with a primary starting amount. It didn't help that I'm using Rocket Packs so just wanted the extra credit for the unforeseen... Have now disabled auto-top-up.

  • NatalieStorey7 natalie storey (@NatalieStorey7) reported

    @tescomobile are you having tech issues? All my contracts numbers are saying number not recognised when we phone them and we also can’t send texts but can receive them and use I message

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    @tescomobile i normally pay around the 20th, because thats then i get UC, ill try calling in the morning and explaining properly and the fact iove been with you for more than 5 years and this is one of the very few times iive had problems. your website your responsibility

  • AlistairRatcli4 Alistair Ratcliffe (@AlistairRatcli4) reported

    @tescomobile could someone explain why I cannot pay my phone off with my club card vouchers because no-one in your customer services department can...

  • EdwardineMcSwe1 Edwardine (@EdwardineMcSwe1) reported

    @willmurphy29 @tescomobile Similar Customer Service issues with the refunds they owe to customers. Unbelievably they are not issuing the refunds through Tesco stores only through Payzone agents however the bar code they sent with the email advising how much you were overcharged doesn't scan so no refund

  • Pandapops76 Ally (@Pandapops76) reported

    @tescomobile I can’t get through to speak to someone to speak about my phone contract. My contract ended last month and I’m still being charged for my phone. Could I please speak to customer service since I can’t get through on the phone