Tesco Mobile

Tesco Mobile Outage Report in Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stockton-on-Tees, England 01/24/2025 05:35

January 24: Problems at Tesco Mobile

Tesco Mobile is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (62%)

    Phone (62%)

  2. Internet (17%)

    Internet (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stockton-on-Tees, England

The most recent Tesco Mobile outage reports came from the following cities: Hartlepool and Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Phone
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Phone
United KingdomHartlepool Phone
United KingdomMiddlesbrough Phone
United KingdomDarlington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Guisborough, England

    @Albman55 @tescomobile My son is with Tesco mobile and they're very good. No issues with coverage at all. You do realise that Tesco use someone else mobile network, don't you? They use O2. Also I only pay one bill in three, with my clubcard vouchers covering the other two.

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Redcar, England

    @Andrewilliam69 @tescomobile @Tesco Indeed. The Clubcard benefits are a big part of the reason I shop at Tesco. Start messing with them too much and they may well lose a lot more than just a mobile customer. I spend £400 to £500 a month in Tesco.

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported from Middlesbrough, England

    @tescomobile Hi. I need some help please. I ordered my clubcard points to be used to take off my bill. I havent recieved either the order email or the voucher email @Tesco

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnPri50452361 John Pritchard (@JohnPri50452361) reported

    @tescomobile i have a text message purporting to be from Tesco Mobile saying the service hasn't been what you'd hope to offer and giving me a £5 ecredit if I click on a link. Is it genuine ?

  • Dan_Baynham95 Dan Baynham (@Dan_Baynham95) reported

    @tescomobile I understand that. O2 has stock and you guys use their network. They should really give you some

  • Khan25Billy Koyes Khan (@Khan25Billy) reported

    @tescomobile Hopeless, ignorant and arrogant.Useless service from every department. That is my summary of Tesco mobile, I will stick to O2 and Vodafone.

  • SWstudent78 mel (@SWstudent78) reported

    @tescomobile why does my phone signal/4G etc go down every weekend night making it impossible for me to make calls? For the last 4 weeks it's been bad 9pm till 9am Fri to Sun but fine the rest of the time..

  • ML7717 Marie (@ML7717) reported

    @tescomobile my son put a £15 pack on his phone two days ago, and for some reason the pack hasn't gone on properly and it's used it all as credit. Just had to buy another pack. Please help

  • Neil_Veck Neil Veck (@Neil_Veck) reported

    @tescomobile Laura, It's now 8 days since my request was raised a level. I'm concerned, now, that I am never going to get my mobile phone released from Tesco Mobile. ☹ Regards, Neil ☹

  • IanCooke1616 Ian (@IanCooke1616) reported

    @tescomobile It's not causing me any inconvenience but it is losing current and potential customers who live out in the countryside with little to no signal and wifi calling is essential. So your basically saying those people don't matter

  • Phoenixx89x Robbie (@Phoenixx89x) reported

    Been a loyal @tescomobile customer for many years now and I’m being told that the options for my faulty phone are wait and see if a new one is in stock or cancel my contract? They also don’t phone customers back from the exchange department because A NEW CUSTOMER takes 1/3

  • ParsnipTart Ian Parsons (@ParsnipTart) reported

    @tescomobile Probably the worst customer service on line and telephone in the UK today!

  • Emperor_juk1234 Caledonian Man (@Emperor_juk1234) reported

    @tescomobile I cannot talk to customer services online because apparently yous are busy. I could not access a phone number also. Everytime I disconnect from WiFi, my mobile Internet automatically starts even though I turned it off in settings. Therefore I want to get it sorted.