Tesco Mobile

Tesco Mobile Outage Report in Stockton-on-Tees, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Stockton-on-Tees, England 02/07/2026 09:15

February 07: Problems at Tesco Mobile

Tesco Mobile is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Stockton-on-Tees, England

Latest outage, problems and issue reports in Stockton-on-Tees and nearby locations:

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • tizzyl Liz Lambert (@tizzyl) reported from Newton Aycliffe, England

    @Andyrebel671 @tescomobile Is there any need to be so rude, they don’t deserve verbal abuse from anybody

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile 3 days off from today (dreading Wednesday 😔) and have been ill since Saturday it's a bad week all round so far . Hope it gets better soon

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Guisborough, England

    @Albman55 @tescomobile My son is with Tesco mobile and they're very good. No issues with coverage at all. You do realise that Tesco use someone else mobile network, don't you? They use O2. Also I only pay one bill in three, with my clubcard vouchers covering the other two.

  • richie_COYS_316 Richard foster (@richie_COYS_316) reported from Spennymoor, England

    @tescomobile Wasn't bad but with the wife being at work it wasn't the same

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported from Middlesbrough, England

    @tescomobile Hi. I need some help please. I ordered my clubcard points to be used to take off my bill. I havent recieved either the order email or the voucher email @Tesco

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Redcar, England

    @Andrewilliam69 @tescomobile @Tesco Indeed. The Clubcard benefits are a big part of the reason I shop at Tesco. Start messing with them too much and they may well lose a lot more than just a mobile customer. I spend £400 to £500 a month in Tesco.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • juzzyp Justin P (@juzzyp) reported

    @tescomobile Definitely a issue with the network at SL6 5 area. Data is stuck on 3G and voice calls are an issue, just thought I’d report it.

  • Miss_Hayles86 Hayley (@Miss_Hayles86) reported

    @tescomobile why do I have zero signal?! I literally cannot do anything on my phone unless I’m on WiFi!

  • gasman_g Graham McKay (@gasman_g) reported

    Disappointed to have my complaint rejected by @OmbudServices as apparently I haven't tried hard enough to contact @tescomobile... hard when they won't even answer my letters. Another four weeks wasted there...👏👏👏

  • BarbaraStraughn Barbara Straughn (@BarbaraStraughn) reported

    @tescomobile I have just been cut off again from Customer Care after waiting in the queue again. What on earth is going on?

  • totallynotezzy electric cheese (@totallynotezzy) reported

    @Callum_loves_u @O2 @tescomobile ey they use the same network technically, tesco piggybacks off o2 like giffgaff does

  • bigbally Adrian Bird (@bigbally) reported

    @tescomobile The worst of the worst for customer service AVOID AT ALL COSTS. Had a problem from DAY one over THREE WEEKS ago and may not be corrected for ANOTHER THREE WEEKS. They FAIL to abide by The Consumer Rights Act 2015. Bunch of Cowboys who should be exposed @Ofcom

  • BarbaraStraughn Barbara Straughn (@BarbaraStraughn) reported

    @tescomobile Hello, it says no problems but I can't text and there have been no notifications of my balance today so I think something is wrong because that usually pops up every time I log on.

  • BarbaraStraughn Barbara Straughn (@BarbaraStraughn) reported

    @tescomobile Hello I have no signal - please can you confirm if this is my phone or is the service down?

  • monsieurjoeh DrJoeH 💙💚🇪🇺🇬🇧#FBPA #WearAMask #WokeAndProud (@monsieurjoeh) reported

    @RachelAshleyVox @tescomobile Very little really doesn't help...to paraphrase.

  • Rustycarp Russell Huke (@Rustycarp) reported

    @tescomobile 3 mates sitting together at lunch. 1 on direct 02,4G good, 1 on 02 giffgaff good 1 on 02 Tesco No service what the heck