Tesco Mobile Outage Report
Why is my Tesco Mobile service not working?
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Tesco Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Tesco Mobile compensate me for the outage?
Tesco Mobile outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Tesco Mobile and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Tesco Mobile has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (52%)
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Internet (27%)
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Total Blackout (16%)
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Wi-fi (2%)
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E-mail (1%)
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TV (1%)
Live Outage Map
The most recent Tesco Mobile outage reports came from the following cities: Southampton, Kilwinning, Ballynahinch, Colchester, Saltash, Doncaster, Chigwell, Didcot, Glasgow, Watton, Ashford, Slough, Castleford, Chichester and Clacton-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
TV | |
| Kilwinning |
Phone | |
| Ballynahinch |
Phone | |
| Colchester |
Phone | |
| Saltash |
Phone | |
| Doncaster |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Murphy 🏴☠️🏴☠️🏴☠️
(@TinaMurnotbot) reported
@tescomobile @tescomobileire No thanks...you're cheaper than @ThreeIreland for the same poor service. This is the Republic of Ireland, I am grown accustomed to nice people pacifying customers for an appalling service. You work for Tesco, you don't run the company. Thanks for the contact though.
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laura
(@HungerGames_mad) reported
@jojibitch @Apple @tescomobile Also they never said/it doesn’t say that the SE doesn’t come with one so if this was his first iPhone he wouldn’t be able to charge it
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Z A R A
(@Sleazypants) reported
@tescomobile hey team, I left Tesco Mobile last month taking my number with me but my online pay monthly account is still open and I would like it closed along with my data. Is this possible? I just wasted 25 minutes in your web chat with no resolution.
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warmed.by.the.blood.of.my.open.wrists
(@Here4TheGiggle) reported
Don’t worry @CPWTweets ! @tescomobile was able to sort out the problem within 20 minutes and on a better contract #newphone
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Sarah Carter
(@SarahRCarter) reported
@tescomobile Thanks there does seem to be an issue
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Z A R A
(@Sleazypants) reported
@tescomobile I understand that but I can still log into the online account despite the number having transferred to another network. How do I close that online account?
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Shu
(@ShuVeeber) reported
@tescomobile How long on average does it take to transfer a number? Paid online and entered PAC, made 2 calls to activate but still no text about transfer as mentioned in "help" section.
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Geri
(@geriberrys) reported
@tescomobile I’ve hardly any signal since 10/2/2021. I’m unable to receive calls and texts come through delayed. I got told to check the 02 network issue checker & it just says for the last 2 weeks ‘a mast not working as it should sorry’ when this going to be fixed?!
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laura
(@HungerGames_mad) reported
@tescomobile He’s going to be using his old one as he’s not paying extra for something that should come with a phone. Plus if not putting an adapter and earphones in with a phone to “help Apple’s cause” then that’s just stupid as they’re making them anyway, you just have to buy one separately
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110218
(@110218_fle4gle) reported
@tescomobile problems logging into my account, second time in a week and none of your advisors know why which I find strange. Can you get a manager to call me back to resolve. Thanks
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Exposed6
(@Exposed62) reported
@tescomobile Bullish company Tesco mobile every con artist helps “we take your money and provide a crap network and our customer service stinks, who wants to join up sign the dotted line... 36 month of .... @tescomobile #Rob the bully
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Tom Kelly
(@TomKell32969788) reported
@talkSPORT @Sjopinion10 @tescomobile Its all crap now, too many games, no crowds, VAR & overpaid anti social morons on the pitch (except for Saint Rashford).
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Exposed6
(@Exposed62) reported
@tescomobile Listen Rob your company the biggest con artist and people should know the truth you lie about the network coverage and your not helpful at all I advise you to stop conning people out of their hard earned money
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Exposed6
(@Exposed62) reported
@tescomobile This is a complete con just like this network @tescomobile #badnetworkcoverage @tescomobile
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Beetle_juice
(@O4NIA_Liv) reported
@tescomobile Do me a favour and cancel both transactions for me please ?
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Sarah Carter
(@SarahRCarter) reported
@tescomobile is there a problem with your network?? Can’t make out going calls at all
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Exposed6
(@Exposed62) reported
@tescomobile My network signal is two bars for £100 pounds a month and you say your not robbing people out of their hard earned money @tescomobile it’s not my handset not my phone sim so the only other things I’d your NETWORK “DO NOT TRUST THEM”
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Suzi
(@suzi_inchains) reported
@O2 you've removed a mast in the m38 area yesterday, nobody has any signal. Can you tell me it will be replaced? We have phones with @tescomobile and @giffgaff and yourself directly all using the mast.
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E L L I E 💛
(@elliehaviland) reported
why has @tescomobile got really bad recently? just me? I can hardly get a reception anywhere and my 4G is slower than a week in jail 😐🙄
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Beetle_juice
(@O4NIA_Liv) reported
@tescomobile Sounds like a back and forth between tesco and my bank , both saying they can't cancel the transactions ? this is not helpful. Let me reach out to my bank to follow up. Thanks
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Jasmine Grant
(@Jasmine52564820) reported
Listened and you cancel it with your bank @tescomobile are that salty about it they Mark it on your credit score for further insult of paying 43 months for a 24 months contract that you cancled!!!
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Jasmine Grant
(@Jasmine52564820) reported
Don't take out a phone contract @tescomobile they will give you a 24 month contract and charge you for 43 months even after telling them to cancel it at end of contract with no ECNs or the once a year out of contract contact which is a Legal requirement then when they haven't
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bdbt #FBPE #GTTO
(@bdbtbb) reported
@tescomobile just upgraded to a new phone package with tescomobile - what should I do with my old phone? do you have a recycling service?
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Exposed6
(@Exposed62) reported
@tescomobile Listen Rob your company the biggest con artist and people should know the truth you lie about the network coverage and your not helpful at all I advise you to stop conning people out of their hard earned money
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Beetle_juice
(@O4NIA_Liv) reported
@tescomobile no it's not, it was a complete error. I am retrieving the cancellation code from my bank to help you to cancel this transaction
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Harry Truss
(@HarryTruss93) reported
@tescomobile guys - twice this month I've had my phone booked in for collection and repair (have a hardware issue where phone will not find network providers and still have a warranty). Both times no one has arrived to collect and got an email last night to say its cancelled
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Beetle_juice
(@O4NIA_Liv) reported
@tescomobile Authorisation code to cancel is : 710715 , this transaction happened at 14:49 hours today. You can use this to cancel this transaction from visa as directed by my bank. Let me know if you need further clarifications
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@tescomobile I can’t call or receive calls today, get call fail on them all but I’m able to text and use data without a problem. Is there a problem in the CF63 area?
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Beetle_juice
(@O4NIA_Liv) reported
@tescomobile I don't have the sim card so I cannot recover the credit in anyway.. someone somewhere should be able to cancel both transactions.. I cannot accept this .. it's a lot of money!
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Beetle_juice
(@O4NIA_Liv) reported
@Tesco @tescomobile @TescoPayPlus I accidentally paid into one Tesco mobile instead of another and now I can top up the second number with my card .. how can you help.