Tesco Mobile Outage

@tescomobile rubbish service, can't get call waiting working and now I'm having to leave, less than a week after joining, as I require this bog standard feature to be working. It worked fine on another provider in same phone. "Customer Care", more like "Customer Can't" team...

After 20 years a customer (chuff me I didn’t realise it was that long) I think I might be off soon. Wonder what @SkyUK @SkyHelpTeam #SkyMobile is like or @tescomobile ?? Hmmm 🤔

@tescomobile never admit to being wrong, and are not sorry when they cause distress, or difficulty. Cue the standard dismissal 'sorry you feel that way'.

@tescomobile I rang my partner today and it went to voicemail so I hung up then later I received an email of you saying I'd used all my minutes plus my buffer, my partner's phone says it was a missed call, help please.

@tescomobile Hello, I’m still having really bad phone signal problems in Waltham Abbey. Was the fault with the phone mast fixed on 7 April? My phone calls keep getting cut off.

So after horrid customer service from @ThreeUK I am just gonna get the new contract from someone else. Anyone with @EE or @tescomobile ? How are they? Wanna get it this week x

@tescomobile hi nobody is answering your phones (30+ min on hold) and your webchat is down, please can you dm me so we can speak.

After years of great service from @tescomobile their latest upgrade offers less data for more money than my current contract. Be grateful if you could explain how that is an upgrade?

@tescomobile Done all this. And other friends family on same network having issues too. 4g and phone signal.

@tescomobile what is going on with the service tonight?????

@tescomobile is the network down in mid kerry area or is it just me trying to top up phone and it tells me no cellular access ,topped up online and still no cellular access

@tescomobile Like to thank you for the help you gave in requesting a free SIM card for my Nokia 216, all I need to get now is a micro SD card, so that I might capture the odd selfie. I will request an e-TopUp card the sooner I'll get the number from the SIM card I've requested

@Top_CashBack is the @tescomobile offer legit. As it says na after I've taken a new contract out. Feel annoyed. Tesco online chat said they only put offers on their page. So is this a scam. False advertising top cash back?? Tesco mobile cancel my order instead if so.

@tescomobile just managed to speak to a customer service adviser who has explained you have experienced a number of issues with PAC codes from @VodafoneUK so possibly the issue is with Vodafone @VodafoneUK a response please!!

@tescomobile switched to you from Vodafone, my number switch “happened” yesterday. However I can not received calls! I have used the chat system twice now for help but I am still waiting for this to be rectified. Please can I have an update? I have received no response so far??

@tescomobile took out a Sim Only 12M contract a few weeks ago, still waiting for my text/email for the 6M free Clubcard Plus promo you are running. Spoke to CS on 4th April who send he was manually sending the invite, but still nothing... Can you help? Thanks

@tescomobile took out a Sim Only 12M contract a few weeks ago, still waiting for my text/email with 6 Clubcard Plus promo you are running. Spoke to CS on 4th April who send he was manually sending the invite, but still nothing... Can you help? Thanks

@tescomobile need to be avoided. They see customer care as 'not profitable'.

@tescomobile Hi any further development on the WiFi calling and voicemail situation - this is about time these issues should be resolved and working please. Thank you

@tescomobile ‘Sorry’ for the appalling service you call Customer Services ? Or is it just the ‘sorry’ state your mobile service is in, generally ?

@Tesco @tescomobile is your advert not a little bit in poor taste - showing mobile phones in place of the fish and meat at deli counters when many of your staff - my B-I-L included - were made redundant from these areas?

@tescomobile 4422 does not work in Ireland.... And your customer service could not help me...

@tescomobile My contract already ended and I'm due an upgrade, and the deal I found is only for new customers... Can someone from customer service contact me please

@tescomobile Can someone contact me regarding an issue I have. It relates to calls being made that I'm charged without actually making them.

@tescomobile Only option i have to double my data to 10GB a month is to pay for Club Card plus. All extra costs on top of £17.99 a month. So yet another £7.99 a month plus phone insurance. Lots of money for a phone signal very weak most of the time.

@tescomobile Will have to read small print incontract. Sure it says a fee can be paid and trade up early? No idea. No help in the shop. You have brilliant deals now which aren't available to me. Not happy as very weak intermittent signal anyway. Can hardly use the phone.

@tescomobile Tried to top up & encountered an error, I spoke with an agent on live chat and they tried to top up on their end but they couldn’t either. Told me to go to the shop & buy a top up but I’m abroad, so I can’t, what can I do? When will the issue be resolved?

@tescomobile There are reported issues at my home address but none at my work address and the issue began at work.

@tescomobile What's going on with your network? For the past 7-10 days my data/4g has been awful. Usually runs at h or h+ . What the hell am I paying for???

@tescomobile my phones saying it has no service & I can’t do anything. I’ve tried resetting it & taking out my SIM but nothing. Ive been at home and work where I always have service and I’m getting absolutely nothing.