Tesco Mobile Outage Report
Why is my Tesco Mobile service not working?
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If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Tesco Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Tesco Mobile compensate me for the outage?
Tesco Mobile outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Tesco Mobile and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Tesco Mobile has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (60%)
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Internet (18%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map
The most recent Tesco Mobile outage reports came from the following cities: Glenloig, Sandy, Ferndale, Birmingham, Ebbw Vale, Islington, Greenford, Hounslow, Saltcoats, Ealing, Derry, Coventry, Chichester, Salford and Derby.
| City | Problem Type | Report Time |
|---|---|---|
 Glenloig |
Internet | |
| Sandy |
Phone | |
| Ferndale |
Total Blackout | |
| Ferndale |
Total Blackout | |
| Birmingham |
Phone | |
| Ebbw Vale |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@lissadrone) reported
@tescomobileire @tescomobile Please note my husband's phone is also not working he's with you also
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Rosemary
(@milkymoles) reported
@tescomobile I want to cancel a tarrif on a phone that’s way overpriced
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Deanne
(@deannerebecca_x) reported
@tescomobile Your staff are rude so I left your network lol
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Steve Wilson
(@inecux) reported
@tescomobile how can your company turn a web order for a sim only contract for an expiring contract into a mess where I want to move all my families mobile devices to another provider? Awful customer service!
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Rebecca
(@bexaxaxa) reported
@tescomobile I’ve had no signal from you all afternoon, is there an issue locally or nation wide?
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Mike Harris
(@M1KE_HARRIS) reported
@tescomobile Why am I being automatically cut off when speaking to customer service 4455 after 5 minutes? It takes that long to hold and I'm speaking to the person that answers go through security and 5 minutes is up and I'm cut off. This isn't good.
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Thomas Anderson-Degg
(@ThomasDegg) reported
@tescomobile Yes and I don’t mind this, but I’ve asked to cancel my minutes contract and just pay my device by direct debit but this isn’t possible. So the contact for minutes may as well be 30 months too because I can’t get out of it?
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Mike Harris
(@M1KE_HARRIS) reported
@tescomobile Ok I'll DM but I'd also like to know why 4455 cuts off after exactly 5 minutes now. It's nothing to do with signal, it happens every time at precisely 5 minutes.
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Andy Phillips
(@APhillips1962) reported
@tescomobile I have been trying to access my card details as had new card and forgot change. Tesco chasing payment yet when I go on line in coctantly coming up against we are current experiencing problems download app but can’t find how change ca rd detail on app
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Amanda🌙🖤
(@noshoesorsocks) reported
@tescomobile hey! Please help. I don't think my phone works correctly. I get literally no internet signal most places I go and when I get a phone call, the other person, no matter where or who it is can't hear me, the signal is terrible.
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Sirian STO
(@SirianSto) reported
@tescomobile It's absolutely impossible to get through to your customer services. My contract has finished and I need to speak with someone about upgrade options. Have you fired all your customer services people? Where are they???
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Rob Skinner RD
(@RobSkinner80) reported
@tescomobile Never try to rhyme phones with scones again
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BobG
(@BobG8) reported
@tescomobile Just goes to show you should not believe online reviews, your network may work in urban areas but it’s cr*p in rural settings and despite repeated requests still give no coverage indoors in NR12
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Thomas Anderson-Degg
(@ThomasDegg) reported
@tescomobile Could help by providing the ******* service I’m paying for.
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𝐑𝐎𝐁𝐄𝐑𝐓𝐏𝐀𝐘𝐍𝐄⁵⁵⁶
(@robertpayne556) reported
@landunnn @tescomobile @BeckAdlington I, too, would like a DM as my valid card can't be used to pay my bill. (It's a payment site issue, has been for weeks.)
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Aaron Davies
(@AaronDaviesss) reported
@tescomobile help! I’ve recently signed up to your SIM only deals which has arrived. But I need to speak with someone, I’ve been trying for two days but I can’t get through!! Can someone help??
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Amanda Bird 💙
(@Oxtedbird) reported
@tescomobile hi, I would like to change the tariff I’m currently on. Do I need to call your customer services?
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Andy Phillips
(@APhillips1962) reported
@tescomobile how long are you going be having problems on line can’t access details to manage account, ain’t got time hang on end of phone waiting to be answered
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David Latham
(@Nightbreed123) reported
@tescomobile just give me my money back and I'll never darken your door again! And hopefully the lovely Twitter users will give you the biggest wide berth ever! #ripoffmerchants
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Liam K
(@LiamK84) reported
@tescomobile @FraochL Cons sounds an awful lot like scones.
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Mike Harris
(@M1KE_HARRIS) reported
@tescomobile Ok, I can't now access my @PrimeVideo account anymore because they can't verify my OTP. I STILL can't make any calls for over 5 minutes! There is little point in me calling 4455 to speak because my 5 minutes runs out. Some one help me from @tescomobile
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Jase 🎢
(@JasonFlavell) reported
Worst decision of my life going to @tescomobile, honestly so damn frustrating 😭😭
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Karen Watton
(@watton2_karen) reported
Thanks to @tescomobile for totally feckin me over. I've been a loyal customer for years and because I decide to leave, you mark my credit record as contract cancelled due to non payment!!!! Thanks a bunch
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Thomas Anderson-Degg
(@ThomasDegg) reported
@tescomobile Or, the more likely reason being my minutes and data contract is over but I’m still paying my device. Such a coincidence it’s only since my contract went to rolling monthly. Yet I still can’t change to another network even though my minutes contract is finished?
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jade 🦕
(@itsJade92x) reported
@tescomobile hi was wondering if there’s any issues with the network at all? Having to jump onto public WiFi as I can’t receive anything, including texts/calls? Have tried switching my phone on and off but hasn’t worked….
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Jack
(@lissadrone) reported
@tescomobileire @tescomobile Can't ring mobile network not available
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LEE ROTHERHAM
(@LEEROTHERHAM) reported
@tescomobile No signal in the west of Carlisle. I cannot get calls, it goes straight to answer phone due to not enough signal.
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Mike Harris
(@M1KE_HARRIS) reported
@tescomobile I can make calls just fine but 4455 cuts off after exactly 5 minutes now. This never used to happen. By the time I go through the push 1 2 and soneone answers I have about 60 seconds to go through security, say why I'm calling and get an answer. 5 times now this has happened.
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don macdonald
(@megatronshq) reported
@tescomobile I was looking to upgrade but sadly with your lack of competitive prices especially on Samsung phones will have to change network
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Mary Rees
(@mumsy_mary) reported
@tescomobile Can you confirm you will not take any money and will refund my initial payment? It’s starting to feel like you are making it impossible to cancel and return the phones.