Tesco Mobile Outage

@talkSPORT @tescomobile He's bang average, always been bang average, and will never be anything other than bang average.

@tescomobile I’ve tried in two other phones; same problem I’m afraid. Does this suggest the sim is faulty?

@tescomobile serous signal issues; cannot call 4455; online ‘help’ gets to the point of requiring a drop down selection (and there’s no drop down). How do I get help with this issue?

@tescomobile “If not manually done beforehand”… yet I’ve been advised to wait until the 1st July? Yous know right now that there’s a refund due. I’ll be filing a complaint with OFCOM. Thanks anyway

@talkSPORT @tescomobile For all the criticism I genuinely believe that coming back from a bad injury that he played on to a UCL final with 3 years ago has been followed by never rly having a consistent run of games at spurs or everton Still shows flashes of quality but needs more than 1 start a month

@talkSPORT @tescomobile The minute he found fame is the minute he went down hill

@talkSPORT @tescomobile Lampard made 2 terrible signings, Alli and Van De Beek, both in the same position, doesn’t bode well for the transfer window

@tescomobile hi! How do I go about getting a sim card for a Ukrainian refugee? I am already a customer of yours 👌

@tescomobile Hi Liz, so why would this be the 1st of July and not the 1st of June? We have tried calling multiple times and the help line are not helpful at all!

@tescomobile Yes, Friday. This is unacceptable as I need to access an online service that uses two factor authentication via SMS. I cannot receive that code and cannot wait till 9pm on Friday.

Up until the last few months I’ve had more than excellent service from @tescomobile but despite changing Sim, message and voicemail doesn't work (wondered why wasn't receiving any) am unable to receive OTP's (worrying) by text - Chat is hopeless. At wits end.

@tescomobile three tomes your customer care team have cut me off when trying to transfer me to the right department. I just want my refund for the order you cancelled.

@tescomobile Hi! Everyone in my household (4) on Tesco Mobile has virtually no signal whatsoever when we normally all get a strong 4G signal. Status Checker says upgrade work is going on but I'm waiting on a 2FA code and can't get it because of this. Help!!

@tescomobile Already tested my sim in another phone and the issue is still the same, I’ve wiped the SIM card several times and no Improvement.

@tescomobile Hello Rob I get the same kind of speeds no matter where I go, full signal in this case with less than one meg speed leaving it unusable in most cases

Are your phones sent out locked to your network or unlocked @tescomobile

How can @EE claim to be the best 5G network when my other @tescomobile sim card in the same phone consistently outperforms on 5G signal strength, call quality and Internet speeds??

@tescomobile worst service ever — have been lied to by multiple tesco are advisors! would not recommend to anyone!

@tescomobile I’ve recently switch to you from EE and since this has happened I’m not getting 4G so can only use my phone when im on Wi-Fi. I have done the usual to get it working but nothing is happening can you help please?

@Tesco Ok will do @tescomobile same problem cheers

@tescomobile I wanted pay monthly but the website is awful to use.

@tescomobile well he was the only person there and was not the least bit helpful and rude i could have been anyone

@tescomobile Okay so your telling me that it's normal for tesco to write my reply in a dm onto a tweet is acceptable 👏 I'm sure we'll see what is said when I phone customer service shortly

@tescomobile Seriously like wtf 😒 why wasn't I told this would happen when a replacement sim was arranged use shouldn't of changed anything until the new sim card had been put God forbid i had no other phone and had a emergency I wouldn't of had no way of contacting any I would like

@tescomobile thanks for that but i not going to complain to person i want to complain about as he was so rude and online because i not a customer i cannot so were do i go from here

@tescomobile I'm with you Rob..but it's an O2 mast that's not working properly.

@tescomobile Nope not yet ? Really disgusted with this network the only has the same issue the other day so are you saying that my signal supply has been cut until the new SIM ia put in 🤔

@tescomobile @tmutft Only had this phone 6 months - happened for most of that time. Never had issue before

@tescomobile I've tried to set up a contract several times. It gets to the credit check page and says its got a troubleshooting problem. So I've gone with Vodafone.

@tescomobile hi guys! Can I ask why you don’t support visual voicemail?