Tesco Mobile Outage Report
Why is my Tesco Mobile service not working?
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If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Tesco Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Tesco Mobile compensate me for the outage?
Tesco Mobile outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Tesco Mobile and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Tesco Mobile has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (61%)
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Internet (17%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map
The most recent Tesco Mobile outage reports came from the following cities: Ealing, Billericay, Birmingham, Norwich, Larbert, Northampton, Watford, Dundee, Wakefield, London, Wembley, Taunton, Chesterfield, Consett and Abingdon.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Internet | |
| Billericay |
Phone | |
| Birmingham |
Internet | |
| Norwich |
Phone | |
| Larbert |
TV | |
| Northampton |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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mark
(@mark22157) reported
@jninety67 @tescomobile Dm @legit_tools ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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O'Flaherty Events 💙
(@oflahertyevents) reported
@tescomobile Hi Callum, sent a DM but i.managed tomspeak with one your colleagues who hopefully has been able to cancel an order I made in error.
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Paul Rees
(@PaulRees80) reported
@tescomobile Hi I took out a contact phone for my daughter last September, over the last 3 months she has been struggling to get signal on her phone, how do I go about cancelling the contract?
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Laura Lee Davies
(@LauraLeeDavies) reported
Hi @tescomobile it’s really awkward to file a complaint on your website. My mum was waiting in for her new phone. I get a text saying delivery has been missed. There are two people waiting for the parcel in her house! DPD really aren’t great. Please use another delivery company.
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jo davies
(@taffyswife) reported
@tescomobile after some help. Husband son and myself all with yourselves. In tenby at the moment. Husband and son has good phone signal but I don't??
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Trending
(@Trendin31375995) reported
@sirhcdyoll @tescomobile What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to Unihackspyyyy on Instagram and within a short period of time I got my account issue resolved
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Davis Property Maintenance
(@Davis_p_m_96) reported
@tescomobile Good morning Tesco mobile. My son was mugged at knifepoint on Sunday. It has been reported to @HertsPolice and we have a crime reference number. However, after calling customer services on Monday it turns out we still have to pay the phone bill, please clarify.?
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Peter Rush
(@peter_b_rush) reported
@tescomobile any plans to offer wifi calling? My contract with you is up for renewal, but really need wifi calling because of poor coverage where I live
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Shaun
(@ShaunieB82) reported
@tescomobile Network is a joke can not get any 4G coverage ever
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Bonnika Boo 💜🤍💚
(@BonnikaBoo) reported
@tescomobile @C_Kneer Maria, if @tescomobile are able to help that would be amazing! Maybe in the future you could find a way for people to donate clubcard points in exchange for airtime to help further?
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Michelle Coyle
(@michellehump3s) reported
After more than 20 years, today I am saying bye bye to @O2 and Hello to @tescomobile . I am hoping for better customer service and compassion and fairer pricing. The moment I changed that SIM over, I have alread halved my bill - I urge anyone today to check too
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Kelzz ミ☆
(@Miss_KellyRose) reported
I regret staying with @tescomobile .. terrible customer service
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TIMO-3
(@TIMO317) reported
@tescomobile I’m trying to get my activation code as I’m a newbie- but it keeps saying they can’t connect me to your servers. Is this a problem?
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emrys g
(@eggman2727) reported
@tescomobile help please I've asked for my old Tesco mobile number to be ported over to my new Tesco contract. It's been 4 days now everyone I speak to someone they sorry it be done in 24 hours still nothing
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Mark Mead
(@itsmarkmead) reported
@tescomobile Just switched to you with a PAC code but when I go to login it's asking me a pin that's NOT being sent to my number, any help?
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Ali
(@Smiggs_) reported
@tescomobile I asked for a 5G sim over a week ago, sim not arrived but old sim cut off and no network, disgusting behaviour (PAYG) leaving network now, no help what so ever from any staff.
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bighover
(@bighover1) reported
@tescomobile you are the worst network in the UK get out of the UK @tescomobile
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MyrtleMoonchild
(@FlissGregory) reported
@tescomobile I was 17, I bought a second hand Motorola Colorado on the one 2 one network by babysitting 3 times for someone I knew.
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Jemma
(@JWRS2019) reported
Help @tescomobile you gifted us free pre loaded sim cards. I tried to put one in a tablet but unsure if it is working. I downloaded Tesco Mobile app but appears as not being used in a phone, I cannot check usage?
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Gary Porosa💙
(@GPorosa) reported
@tescomobile has got to be one of the worst experiences I’ve had. I have just been cut off again having spent 1 and half hours on two calls.
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Jessica
(@Jessica_1xx) reported
@tescomobile are you experiencing network issues in the HR2 area? Signal has dropped out/no network despite it working an hour ago. Obviously I can't call anyone to rectify this and I have work calls diverted to my mobile so not helpful when I now have no service. Thanks
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Based Nation
(@DrifterUploads) reported
@tescomobile i feel that it depends on your situation because for me i needed a phone in case i got in trouble on my way home from school etc when coming back from school when i was younger
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Julie Carson
(@JulieSCarson) reported
@tescomobile I had no idea you charged 26p on top of the 7p. That’s shocking. A call I thought would cost me around £5 has cost me almost £15. I’ve never been told anything about 26p a min charges. 😡
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SamSuma
(@SamSuma88) reported
@O2 @tescomobile hi there, just thought I’d make you aware that my signal has gone down in my area, and has been down for the past 2 and a half days. Any news on when it will be fixed?
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Livvi-Jade
(@LivviJadeE) reported
@tescomobile called your customer service number and got put through to someone’s personal call. No wonder the service is shambles, they are breaching people’s data by this happening
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Stuart
(@ShotGunStu) reported
@tescomobile Had a reply from Laura at customer services who is now looking into this matter. Thank you for the speedy response.
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🐾🐎🐕🐾
(@CallieScarlett) reported
@tescomobile Hi, I have a problem regarding my recent upgrade and how much data I should have. Have received a text saying I am nearly out of data which isn't correct and on the app it has completely different figures that are also not correct.
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sdaddy
(@Sdaddykevin) reported
@jninety67 @tescomobile Same thing happened to me few weeks back someone on here recommend @legit_tools to me and he help me recover my locked account In 30mins. His an expert
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O'Flaherty Events 💙
(@oflahertyevents) reported
@tescomobile help!
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𝕂𝕒𝕥𝕙 ♡
(@spr3adth3lov33) reported
Just switched my old number to my new @tescomobile sim - I have a voicemail apparently but its asking me for a pin... I don't have a pin... help...