Tesco Mobile Outage Report
Why is my Tesco Mobile service not working?
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Tesco Mobile reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 06: Problems at Tesco Mobile
Tesco Mobile is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Will Tesco Mobile compensate me for the outage?
Tesco Mobile outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Tesco Mobile and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Tesco Mobile has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map
The most recent Tesco Mobile outage reports came from the following cities: London, Maidstone, Consett, Aylesbury, Kirkby Stephen, Bermondsey, Hampton, Skipton, Leeds, Poynton, Peterborough, Farnborough, Shaftesbury, Accrington and Downpatrick.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| Maidstone |
Phone | |
| Consett |
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| Aylesbury |
Internet | |
| Kirkby Stephen |
Total Blackout | |
| Bermondsey |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ady Ciocalau
(@adyuaic) reported
@tescomobile You should fix the signal in this country, as its way ahead many others in terms of civilisation. Romania for instance, has better Internet than the UK for the last 15 years. C'mon, fix it!
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Adam
(@AdamT69) reported
@tescomobile Thanks Rob. Do you support the Samsung watch with the SIM card?
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Autistic Activist, .GTTO
(@rhymingmisfit) reported
@flash_flannagan @tescomobile Extra Tesco food that is visually rotting and as I say hardly reducing anything off. I get better reduced quality and prices in my village shop and it’s the same company’s franchises. Stop trying to kill the poor and discriminating on singles and disabled people !!!! I’d that why
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Georgina Waters
(@Georgin82607235) reported
@tescomobile don’t get insurance with tesco mobile. They do promise as per the website to have you a phone replacement within 24 hours but this if fails claims. Complete waste of money and time.1 week without a phone still no replacement- help line is useless to wish you all luck
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Moist Von Lipwig
(@Robbbee) reported
@mrs908 @tescomobile This is terrible. How is he gonna post his wordle score on Twitter? Seriously though, bloody shocking service
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Peter Brace
(@Peter_Brace) reported
@tescomobile Any which of these big mobiles do you piggy back your service on?
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Autistic Activist, .GTTO
(@rhymingmisfit) reported
@flash_flannagan @tescomobile Single people have to pay an extra 25% for less if we don’t want to waste food. Half a loaf should be half the price right??. Also all the stuff for the poor is more than doubling in price whilst middle range and rich peoples food is staying the same price.
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Leabag
(@leannejoylane) reported
And since @O2 are greedily hiking prices AGAIN in April and cost of living is rising sharply I need this sorted. When this contract is done I'm switching to @tescomobile cos your "promotions" are like scams and your service is AWFUL. I've been so damn patient but it's a joke.
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chris philips
(@commercialkid) reported
@tescomobile Thanks for replying. I went to your shop. Bit peeved that I got a brilliant deal. Spent weeks looking for one and you had one I would of jumped at. Your on line deal is very poor in comparison.
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GameOn
(@gavbrtm) reported
@tescomobile @RonaldA16957298 Your customer service is absolutely useless the times I've had to make contact. You change terms of a contact without the customers knowledge, your sales people miss sell the product and airtime contact, oh yes, and you overcharge the cost of handset's.
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Lee Gibson
(@eLJaybud) reported
@hatetorycuts @tescomobile @TalkmobileUK I'm with Plusnet, £10 a month, 30 GB, and unlimited everything else, sim only Black Friday deal. They piggyback onto the EE network.
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Lemon Drizzle all the way
(@ChiswickLion) reported
@tescomobile At least they have a signal……
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The boy from Bengal
(@supernaturebro) reported
@tescomobile You use the 02 network. Tell your customers how slow you are. Also, tell your customers about the 3-year deals they have to sign up to. Be transparent, guys.
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Autistic Activist, .GTTO
(@rhymingmisfit) reported
@flash_flannagan @tescomobile Since After XmChristmas the Kingston park is selling rotten@same day food to the poor in reduced sidle. They’re obviously putting dates on but excluding the 2-3 days it’s stuck in Dover & Kent. Meaning they are selling the poor rotten food . They had beef tomatoes that had mould
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The Biscuit
(@TheBizkityDJ) reported
@tescomobile Hmm, don't you use the O2 network anyway? Whether we pay their bills, or yours, they're still quids in.
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paul
(@Pault_46) reported
@tescomobile Unfortunately tesco mobile has dropped its standards can't get WiFi calling, signal drops a fair bit now, been phoning people for ages and even tho its ringing at my side they don't get the calls happened about 3 times this week with 3 different people. Time to change I think.
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Dave Curwen
(@DaveCurwen1) reported
@tescomobile Sadly Tesco ust the O2 network which is very slow in comparison to the EE / BT double data plans. Better coverage too.
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Michael Butler-Clark
(@mikeclark1310) reported
@tescomobile you have just kept we waiting on chat for a manager and then you booted me off chat You have made a huge mistake on my upgrade and spoke to 5 people just to be booted off your customer service is a disgrace
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Autistic Activist, .GTTO
(@rhymingmisfit) reported
@flash_flannagan @tescomobile Trying to poison us. The stuff on the reduced veg snd meat shelves was visually off and was left on the shelves. This is how kingston park Tesco’s treats the poor. Like they can feed us pig swill with very little discount. Ive had no coupons since OCT other than the Christmas one
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mark naylor
(@blueballoon99) reported
@Albman55 @tescomobile You've bought in to the marketing hype. Tesco use the o2 network. I changed from o2 last year. Saved 40% on my bill and coverage is exactly the same. Customer service is great too. Its a no brainer.
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Tony
(@Tony29908254) reported
@tescomobile You do no greed is bad right
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Goodman Gaming
(@GoodmanGaming17) reported
@Albman55 @tescomobile Tbf Tesco use the 02 network and have like won multiple awards for their customer service. I've been with them for 5 years now and not had any issues. Enjoying paying more for less I suppose. Your choice.
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Lee Gibson
(@eLJaybud) reported
@OldGitPhil @tescomobile @SMARTYMobileUK I'm okay with my Plusnet 30gb for £10 a month unlimited text and calls deal that I got on Black Friday. Plus it's a monthly rolling deal, so I can cancel at any time.
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Rob’s Discount Tweets 🏷
(@steamedcIams) reported
@tescomobile Tesco I’ve been with you for 10 years. When will your data costs go down? I’m paying so much more for data on contract than anyone else I know.
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mark naylor
(@blueballoon99) reported
@tomatozoo @tescomobile @Albman55 They don't need ho 'defend' their coverage. They use the O2 network. Their coverage is great.
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Lee Gibson
(@eLJaybud) reported
@Vega5529 @NUFCAdriann @tescomobile Them avoid these service brokers, go with those who own the network on a black Friday deal.
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Autistic Activist, .GTTO
(@rhymingmisfit) reported
@flash_flannagan @tescomobile On them. They are trying to sell ********* veg with 20p off at 4.40pm. Their meat in Kingston park extra reduced price area is yellow and the red mince is visibly brown and nothing worth having off it and it should be binned they are as a company *************** out of the poor
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Adrian Webb
(@Adywebb) reported
@Paolo67289281 @tescomobile @SMARTYMobileUK And 3 is the problem - awful coverage round our way
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loveinyoursoul
(@loveinyrsoul) reported
@jamesinealing @tescomobile @iD_Mobile_UK Tesco use the o2 network
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Grumpy Satan 😈😈
(@GrumpySatan) reported
@tescomobile Yet you're more expensive than the big networks anyway and you use the awful O2 network.