Tesco Mobile

Tesco Mobile Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC1N and NW6.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in London, England 01/23/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near London, England

The most recent Tesco Mobile outage reports came from the following cities: Croydon, City of London, London, Southall, Fulham, Poplar, Sutton, Epsom, Surbiton and Hackney.

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City Problem Type Report Time
United KingdomCroydon Phone
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomSouthall Phone

Community Discussion

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Tesco Mobile Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • safc4evaftm Marvelous (@safc4evaftm) reported

    @tescomobile quick to respond to public tweet but no so quick to reply to my DM as I was asked to send. Best part of 3 hours and no reply. Top service.

  • tori_tweets Victoria Hunt (@tori_tweets) reported

    @jellymalin It was reading a very similar story to this that made me switch after 25 years(!) from @VodafoneUK to @tescomobile. I now pay £11 a month. When I called Vodafone to terminate my contract they didn’t ask why. So sorry for your loss.

  • asia198 Joanna Piotrowska (@asia198) reported

    @tescomobile its nearly month now with super bad/no service at all in B261TF area. Im told each single time that its beeing fixed but obviously its not...im starting to think about ending contract as the service is not provided as it should be...

  • iamamyhunter amy hunter (@iamamyhunter) reported

    @tescomobile Thank you Liz! I got an update this morning to say they won’t be in touch for the next 5 days unless it’s fixed so looking like a longer term issue 🥺

  • yabigeejit Dazzzlar (@yabigeejit) reported

    I’m not a keyboard warrior, slagging off poor service etc but after 8 calls, being cut off, promised a call back (still waiting, an hour late), Joyce, Dani, Jordan and Rachel are the epitome of totally garbage service, empty promises and total uselessness @tescomobile .

  • DanniRobertson Danni (@DanniRobertson) reported

    @tescomobile we have phoned and haven't been able to speak to a manager once and asked for this to he escalated twice. My gran had an accident yesterday when she was vulnerable and on her own resulting in a bad facial injury and she was unable to call any family as she had no se

  • MommabearLou mommabear (@MommabearLou) reported

    Cannot express how much I would encourage others to avoid @tescomobile…horrendous customer service! Won’t let me speak to a manager as will be getting a call in 7 days…11 days later, still nothing 🤬 shame on you @Tesco

  • ramsay_wmramsay William 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@ramsay_wmramsay) reported

    @tescomobile seriously guys I've been with you for many years, every month I use pretty much nothing, no min or txt or data yet l I have been so let down on many occasions over an upgrade from late delivery, no eta info, and lots of opportunities to solve this, hurts a lot like.

  • NatskiNatski73 jamie lloyd (@NatskiNatski73) reported

    @tescomobile well it’s been almost 4 months and this piss pot company are still messing me around they’ve taken almost a thousand pounds out of my account for no reason even though I haven’t got a contact with them. Never ever take a contract out with is **** shower 💩

  • justxclaire Claire Joanne 🌼📚🌸 (@justxclaire) reported

    @tescomobile I don’t even know where to begin. I’ve made over 35 phone calls since November last year and here we are. I would never take a contract out with Tesco again.