Tesco Mobile Outage Report in London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes SE14, EC1N and NW6.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (57%)
-
Internet (27%)
-
Total Blackout (10%)
-
E-mail (4%)
-
Wi-fi (2%)
-
TV (1%)
Live Outage Map Near London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Edgware, Harringay, City of London, Borehamwood, Epsom, Tower Hamlets, Hackney, Croydon, Southall and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Edgware |
Internet | |
| Harringay |
Phone | |
| London |
Phone | |
| City of London |
Phone | |
| City of London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
-
Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
-
グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
-
William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
-
Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
-
farah says
(@Farah_Lou) reported
from
Loughton, England
@tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!
-
Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Paddy
(@PaddiePower) reported
from
Kensington, England
@tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Dean
(@deansalford84) reported
@tescomobile the signal at home is very bad after a year of being fine. Can you please help me?
-
Fayyaz
(@FayyazUK) reported
Hi, Clair @clairefweir I have completed 6x24 hours of promises of @tescomobile cs and am still without service. I don't know what else I can do.
-
Corinne Turnbull
(@TurnbullCorinne) reported
@tescomobile is there a problem with the network at the moment
-
Doglef
(@Doglef_) reported
I’ve never dealt with a more incompetent and useless customer service than the @tescomobile service. I’ve had half a dozen issues in the last 3 weeks and none have been resolved. Had to get 2 new SIM cards and even changed my number to resolve network issues #useless #tescomobile
-
Fayyaz
(@FayyazUK) reported
Hi, Clair @clairefweir I have completed 7x24 hours of promises of @tescomobile cs and am still without service. I don't know what else I can do.
-
Allan McLaughlin
(@AllanMcLaughlin) reported
@tescomobile Your customer service is appalling. There's no route to speak to a person of authority. Going onto one month without our telephone number being ported over. I need a deadlock letter ASAP! I want to take this up with the Obudsman. It's the WORST service ever!
-
Need to Know
(@Happytoberight) reported
@tescomobile So Tesco Mobile. Your service has been down in the CF38 2QA area since last Thursday. No updates and O2 has said it may be back by Weds 25th. Disgusting outcome. Your naff Indian call centre has been useless, and what are we the ones without WiFi calling going to do?
-
Charlotte
(@CharlotteTC14) reported
@clairefweir @tescomobile @Tesco Good afternoon, I am hoping you can help. My mum has been in contact with Tesco mobile, trying to resolve an issue since November 2022. She has been told to ‘shut up’ repeatedly on the phone by a Tesco mobile employee. Please can you contact me.
-
Ellie-Grace Cousins
(@EllieCousins1) reported
@tescomobile I just want my phone sorted as I am currently PAYING YOU a lot of money a month for this phone contract! I can’t even call your complaints number anymore because you have cut off my number!! HELP! (Part 3)
-
Michelle
(@michellej84) reported
@tescomobile please help. I topped up £10 using a voucher code as normal. Today it’s saying that you couldn’t renew my rocket pack? I’ve tried to re-enter my code and it’s saying it’s already been used