Tesco Mobile

Tesco Mobile Outage Report in London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes WC2H and RM11.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in London, England 01/20/2025 18:20

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (63%)

    Phone (63%)

  2. Internet (17%)

    Internet (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, London, Croydon, Harringay, Bushey, Acton, Southwark, Ealing, Tower Hamlets, Islington, Enfield Town, Camden Town, Leyton, Lewisham and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JMT896 #Josh 🇬🇧 (@JMT896) reported

    😫 .. @tescomobile - PLEASE Fix Your Website.. the Samsung S21 Ultra Pre-order Section of the Website isn't Working.. It's Trying to Give me Apple Products!🙃😩

  • _alice_burke Alice (@_alice_burke) reported

    @tescomobile Mostly where ever I go. I also get this thing where it says Tesco edge instead of like 3G or 4G. Some of my colleagues are with Tesco and have never had that

  • _alice_burke Alice (@_alice_burke) reported

    @tescomobile Foa weeks now! I thought it might have just been the network. I went into my local Tesco and they have gave me a new SIM card

  • ypobydd Dean Baker (@ypobydd) reported

    @MartinSLewis @Siobhain_Mc Come on @tescomobile I'm sure your PAYG students will appreciate support in the difficult times, look after your customers

  • lucyfogg1979 lucy fogg (@lucyfogg1979) reported

    @tescomobile So every single month, I am lining the pockets of Tesco mobile, not using our data. We are not allowed to support less fortunate families in these incredibly testing times...Food banks are easy to set up ... surely Data banks can be created & then shared with local schools

  • bussy1984 Graeme Hay (@bussy1984) reported

    @tescomobile This was due to sun being quite old and we didn’t want any issues with new phone

  • HutsonLyndsey Lyndsey Hutson (@HutsonLyndsey) reported

    @tescomobile Can you try and fix the service issue in my area first?

  • lyamks #Pre | Lyamks (@lyamks) reported

    @_alice_burke @tescomobile I’m having this same problem. It’s everywhere I go I’m always on 2 bars signal and can hardly load anything

  • rogerpope74 Roger Pope #LookAfterOurStar⭐ 🇬🇧 🇪🇺 💙 (@rogerpope74) reported

    @tescomobile I moved from Vodafone during October/November of last year. I used a Vodaphone Sure-Signal within my home. As I am at home most of the time recently, my new Tesco mobile is useless to me. I'm told WiFi calling isn't available via Tesco Mobile. Do I have options?

  • perks84 Charlotte 💚 (@perks84) reported

    @tescomobile Trying to get help to replace lost SIM card for my moms phone....struggling on webchat, how can I do this?