Tesco Mobile

Tesco Mobile Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC4R, SW2, SW17 and SW8.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in London, England 02/23/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (17%)

    Internet (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent Tesco Mobile outage reports came from the following cities: Ealing, Watford, London, Wembley, Leyton, Croydon, Wandsworth, Colindale, Wood Green, Hackney, Harringay and Bushey.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Internet
United KingdomWatford Phone
United KingdomWatford Phone
United KingdomLondon Phone
United KingdomWembley Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • steve3963 steve sommers (@steve3963) reported

    @tescomobile it was great to get a new iPhone at the right price and also a great price on the tariff. HOWEVER very disappointing not to receive great reception. I was better off with o2. I thought you used the same network but been told otherwise.

  • EilidhCreates Eilidh Creates (@EilidhCreates) reported

    @tescomobile ermm my phone is without a data signal all I can do is send texts, can't even make hone calls. What's going on? When will it be fixed?

  • x_Lauren__x lauren (@x_Lauren__x) reported

    @tescomobile hi. I’m in paisley and not had a phone signal in over 24hrs! Is there any problems affecting Tesco signals the now? Any news in fixing this?!

  • izzyjo Izzy Johnson (@izzyjo) reported

    @tescomobile the charade continues and another month goes by with no outgoing calls and no number transfer. Never ever use Tesco mobile they are beyond bad.

  • stosantoniou StosAntoniou@googlemail.com (@stosantoniou) reported

    @tescomobile Fortunately my contract ends soon and I'll be leaving. Shocking service in the round. Cant wait to do so.

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @tescomobile No service (anywhere) for over a week now. Trying to leave your network (after 7 years) yet getting no where with Customer Services. You continue to charge me for a service you're not providing!

  • nonee3 fiona stuart (@nonee3) reported

    @tescomobile have not been able to make outgoing calls for 5 days now. Customer service says give it another 3 to 5 days. Anybody else having a similar problem or have any idea what is causing the problem.

  • oglekeith keith rowell ogle (@oglekeith) reported

    @tescomobile appalling service! Now eleven phone calls, hours wasted, lots of broken promises, after a day and a half u block my sim again. Y? Apparently I have been ordered 3 new ones! It has allegedly been reconnected but still no service! But I am still paying! Why?

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @tescomobile Yes,I've tried this. The SIM doesn't work in either my old phone or brand new iPhone. However many times I've explained this to customer service they send me an extract from the contract explaining I can't be guaranteed to receive a service, despite being charged for it!

  • CRuderham78 Claire Ruderham (@CRuderham78) reported

    @tescomobile why have me,my partner and daughter had no service since 11am yesterday,I called in to be told I would have a call back last night…still waiting….