Tesco Mobile outages and service status in London, England
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- Tesco Mobile generated 0 outage signals in the last 24 hours around London, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (40%)
- Total Blackout (30%)
- Phone (20%)
- E-mail (10%)
The latest reports from users having issues in London come from postal codes NW6 , EC1N , SE14 and RM12 .
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, Hackney, City of London, Croydon, Mitcham, City of Westminster, Enfield Town, Kingston upon Thames, Wandsworth, Harrow, Muswell Hill, Barking, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 days ago |
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Total Blackout | 8 days ago |
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Phone | 8 days ago |
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Internet | 12 days ago |
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Total Blackout | 12 days ago |
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Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Beetlejuice (@wonky_lauren) reported from London, EnglandMy dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Brad P (@5_iron) reported from Hackney, England@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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#EmeryOut (@manlikesheltzy) reported from City of London, England@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Nesli Shafak (@NesliShafak) reported from Kensington, England. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Nesli Shafak (@NesliShafak) reported from Kensington, England. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Kathleen (@ImperfectiousMe) reported from Poplar, EnglandI thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England@tescomobile 5 phones down (family).... Answers please
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Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Kiran 😍👨🏻🍳 (@___Kiran) reported from Hounslow, EnglandThanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Realistichwofbow (@relistichwofbow) reported from Poplar, Englandspent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Nesli Shafak (@NesliShafak) reported from Kensington, England@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak (@NesliShafak) reported from Kensington, England@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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peter gardner (@petergardner50) reported from London, England@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Stuart Orr (@stuantor) reported from Hounslow, England@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona O'Connor (@FionaOC75058744) reported@tescomobile @Time2Talk_co_uk Hi, my mobile phone service has disconnected
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Elizabeth Daminger (@LizJ73) reported@holly @tescomobile @Bickiebeej This is how they worded it. Your 5g service WILL be set up within 24 hours Please make sure your phone is 5g ready
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Kleocharis Jovanovski Ambassador (@ShaneSlackMusic) reported@tescomobile Hiya, I’m trying to find your battery packs on your website and when I search for battery packs for some reason all the iPhones come up. Please help. Thanks, Kleocharis
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Mrs C (@MrsClark1889) reported@tescomobile I know where to find the information but that doesn’t resolve the fact there has been a mast problem for over a month and it’s still not fixed. I don’t want information I want it fixing.
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Gaynor Riopedre (@griopedre) reported@e_kehoe @tescomobile Thanks Emma. Still not sorted. If not sorted today I will go back into store and discuss cancelling the contract. 5 days and not able to make or receive calls, all whilst paying for the service! Hope you are sorted now?
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David M Baxter (@BaxterBasics) reported@tescomobile I haven’t. I *think* it is related to a child’s phone that was set up in my name. I’m sending what details I have in the hope of resolution but feel free to suggest other options. The debt was a whopping £10 🙄
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straight talking J (@JayneJo911999) reported@tescomobile Thanks , you need to update customer services , they didn’t tell me this
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emma kehoe (@e_kehoe) reported@griopedre @tescomobile I hope your mom gets it sorted. Spoke to 3 people Who all assured me it would be done by 6pm. Then the excuses started ‘unknown problem’ ‘slight delay’ etc etc. just feel like I’m being fobbed off with excuses to shut me up!
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Niki (@nikix2020) reported@tescomobile hi, if my mum's 2 month contract ends in November 2022, how soon can she cancel & move to a SIM only contract? It's £8.49 per month.
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Lady Jane Dallimore (@janesarockin) reported@tescomobile 2 weeks I have had no signal at my home. My son is really poorly and I have to make calls. How do I call my doctor's. This is an EMERGENCY. HELP!