Tesco Mobile

Tesco Mobile Outage Report in London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes EC4R, SW17, SW8, RM11 and WC2H.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in London, England 02/07/2025 18:30

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (17%)

    Internet (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Watford, Leyton, Ealing, Croydon, Wandsworth, Colindale, Wood Green, Hackney, Harringay, Bushey, Acton, Southwark, Tower Hamlets and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomWatford Internet
United KingdomLeyton Total Blackout
United KingdomEaling Total Blackout
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Roles86D SimonD (@Roles86D) reported

    @tescomobile I have been a customer with Tesco Mob since July . I can tell you not a chance would I re new or recommend. Shocking customer service . Happily take the DD each month and when help is needed , they are clueless.

  • ggirl50 Gaynor Gentry (@ggirl50) reported

    @tescomobile can someone from the UK please dm me as your help desk has left my phone unusable following a call with iMessage , I cannot acces my Apple ID and nothing works

  • salliejane9 Sallie-Jane Edwards (@salliejane9) reported

    @tescomobile As advised multiple times by your staff I'll get a call within 24 hours, no wait 48 hours, no hang on 5 working days, this time is now over, when was I last late paying? Never! I'm taking this to ombudsman tomorrow, waiting longer is simply not feasible, you aren't going to phone

  • WalesCaegarw Chris Morgan (@WalesCaegarw) reported

    @tescomobile Please can someone tell me when the mobile mast at Mountain Ash will be working. Has been down for over a week.

  • laurenngoodall Lauren (@laurenngoodall) reported

    @Fazpat23 @tescomobile Have you made any progress? My family members have the same issue and there has been no resolution. For over 2 weeks 3 phones cannot make calls, one can’t receive calls either or access data.

  • RussBro87634947 Russ Brown (@RussBro87634947) reported

    @pharon09055299 @tescomobile Hi yeah iv had diffrent stories every time I ring up from problems between nationwide and Tesco to adding new card ect completely sick off them

  • zaxzax1999 Zax (@zaxzax1999) reported

    @tescomobile your pay as you go app isn't working for android since the last update. It crashes upon app launch. please fix!

  • PaulC256 Paul (@PaulC256) reported

    @tescomobile should be ashamed of how bad their customer service is. No call back from a manager within 24 hours and still no refund after well over a week now!! Avoid #tescomobile if you’re looking for a new phone deal.

  • laurenngoodall Lauren (@laurenngoodall) reported

    @FionaSt67145307 @tescomobile Hi, have you made any progress? 3 of my family members have the same issues and experienced the same unhelpful assistance!

  • clairescott2931 CScottie (@clairescott2931) reported

    @tescomobile 5 days to reply - Really!? @tescomobile have already had weeks to refund my money (that they should not have taken) and now l have to wait another 5 days! Please provide a UK Complaint telephone number TODAY