Tesco Mobile Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC1N, NW6, SE14 and NW2.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (41%)
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Internet (29%)
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Total Blackout (25%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near London, England
The most recent Tesco Mobile outage reports came from the following cities: Harringay, London, Hackney, City of London, Croydon, Hammersmith, Mitcham, City of Westminster, Enfield Town, Kingston upon Thames, Wandsworth, Harrow, Muswell Hill, Barking and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| London |
Total Blackout | |
| London |
||
| Hackney |
Wi-fi | |
| City of London |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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James Reynolds
(@JamesRe10072266) reported
@tescomobile hi I'm tenerife ,if no network or data ,don't no how to send private tweet .
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Richard Maunder
(@rjm101163aux) reported
@tescomobile Before I left the UK I put £40.00 on the phone and I still had £10.00 on it so a total of £50.00 to use ! YOU are NOT understanding the problem at ALL ! WAKE UP PLEASE ! !
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Richard Maunder
(@rjm101163aux) reported
@tescomobile What a waste of time sending a private message will be it WON'T make the phone work in the future will it ?? In two weeks I am back in the USA and have two trips for The Bahamas already booked also. The problem is I have nearly £50.00 stuck on the phone !
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mike patterson
(@miketazo) reported
@tescomobile Your customer care team are not very helpful
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RFJ💙 🇺🇦
(@rfj1966) reported
@LinnettHill @tescomobile Had to drive round with the daughter last night so she could get the security text to log on to her Uni account. There is a bit of signal around The Hollies and George Fisher. Short walk for you 👍 have used my works phone to cal Tesco again and express my disappointment. 😱
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Alan W Smith
(@alanwsmithphoto) reported
@LinnettHill @rfj1966 @tescomobile Same issue with Sky Mobile (O2). If you can, turn on WiFi calling on your mobile so you can make calls while connected to your home WiFi. It’s the only way I have been able to make calls or receive texts while at home.
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Simon 🇺🇦 #StandWithUkraine #FBPE
(@simon_euro) reported
@tescomobile The last (but 2) support person asked for 48 hours, hopefully that means it’ll be sorted tomorrow. However, it’s the fifth time I’ve been told that.
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Aiden
(@Aiden_Cooper) reported
@tescomobile @Tesco @Tesco I need help tracking a sim free phone order please.
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Richard Maunder
(@rjm101163aux) reported
@tescomobile You can't get anything done about the problem like you have already told me so how would a private message get anything done or help ?? You can't even understand the problem in the first place !
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soph❤️🔥
(@_sopphh96_) reported
@tescomobile I have no signal to be able to log in to the app to send myself the verification code to be able to log in to request a new SIM card with the same number