Tesco Mobile Outage Report in London, England
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The latest reports from users having issues in London come from postal codes NW6, EC1N and SE14.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (40%)
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Total Blackout (31%)
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Internet (22%)
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E-mail (4%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Hammersmith, Hackney and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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William Stirling
(@carbrainbc2004) reported
@tescomobile Quite possibly the worst marketing campaign going! Basic rule of sales - dont **** off your competition! Stinks of desperation imo
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Charlotte
(@Charl_1104) reported
@tescomobile Does that mean you’re not eligible if you’re a long-time existing customer who is a whiles away from bring able to upgrade? 🥺🥺🥺
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John
(@Johnboy6185) reported
@tescomobile are there any issues around PA5 area? Both myself and wife had full 4g signals in different spots and both couldn’t even access an email or webpage. This has been happening more and more recently.
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closed386
(@closed386) reported
@tescomobile hi was told if a contract is cancelled within 14 days this closes down the account, but what about other people's ongoing contracts within this account
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ali jebril
(@onlygodforgive5) reported
@tescomobile I’ve run out of mobile data but I don’t really want to pay that much money to upgrade my storage could you help me sort this out please
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closed386
(@closed386) reported
@tescomobile so if i did purchase new contract in new account and decided to cancel within 14 days, would i carry on paying airtime agreement until i plan on upgrading again - and would this payment be taken from the previous account it was in
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abbie🐄
(@alright_abbie) reported
@tescomobile hi, i’m waiting for my number to transfer from sim to sim. the signal has gone off my old phone but my new one is sending messaging from the temp number. how long will this last for??
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Tim Dixon
(@timdixon82) reported
@tescomobile Sorry. Your advertising is not accessible to the visually impaired! Fix it!
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JayOhEe📈
(@JayOhEe3) reported
@Tesco @tescomobile @tesconews she has always used Tesco mobile and never wanted to change to the other networks, always shopped at Tesco etc. But the treatment she had on the phone was really not good and unfortunately tainted her love for the brand. Less helpful online Tesco.2
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Margaret.O'Gorman
(@MargaretOGorm12) reported
@conor_pope I have been very pleasantly surprised by the service @tescomobile Both in person and online Courteous, helpful and generous with their time Lousy service is encultured in a lot of mobile phone and internet providers. For me, this was the exception that proved the rule