Tesco Mobile Outage Report in London, England
Why is my Tesco Mobile service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes NW6 , EC1N , SE14 and RM12 .
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
Problems in the last 24 hours in London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
- Phone (38%)
- Internet (31%)
- Total Blackout (27%)
- E-mail (3%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map Near London, England
The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, Hackney, City of London, Croydon, Mitcham, City of Westminster, Enfield Town, Kingston upon Thames, Wandsworth, Harrow, Muswell Hill, Barking, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 days ago |
|
London
|
Total Blackout | 5 days ago |
|
London
|
Phone | 5 days ago |
|
Hammersmith
|
Internet | 9 days ago |
|
Hammersmith
|
Total Blackout | 9 days ago |
|
Harringay
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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farah says (@Farah_Lou) reported from Loughton, England@tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!
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Nesli Shafak (@NesliShafak) reported from Kensington, England@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Nesli Shafak (@NesliShafak) reported from Kensington, England. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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#EmeryOut (@manlikesheltzy) reported from City of London, England@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Bhavini Shah (@BhaviniShah) reported from London, England@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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peter gardner (@petergardner50) reported from London, England@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Kiran 😍👨🏻🍳 (@___Kiran) reported from Hounslow, EnglandThanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Stuart Orr (@stuantor) reported from Hounslow, England@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Beetlejuice (@wonky_lauren) reported from London, EnglandMy dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Caz collins (@CazCAFC) reported from Bromley, England@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England@tescomobile 5 phones down (family).... Answers please
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Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England@tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless
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Brad P (@5_iron) reported from Hackney, England@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Nesli Shafak (@NesliShafak) reported from Kensington, England. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Iain Gordon (@IainGordon2) reported from London, England@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Nesli Shafak (@NesliShafak) reported from Kensington, England@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Justin jones (@thejcj43) reported@tescomobile Ha ha utter bull **** ur staff doesn’t know anything about phone spec’s
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Steve Tadman (@tadman_steve) reported@tescomobile do you actually have staff working for you? I've now been on hold for 30 minutes due to you "experiencing higher wait times" what ever that means. If you can't answer a call in 30 minutes you shouldn't be offering a service in the first place. Below poor.
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TruthTalkingMaverick (@TruthTalkingMav) reported@tescomobile You aren't providing a service at all
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Lizzie S (@Look_in_library) reported@tescomobile That is exactly my point though - the Direct Debit hasn't been changed at all since I've been a customer, there were plenty of funds in my account and yet it wasn't taken this month, so how do I know it will be taken next month?!
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RubyTinkerbell (@RubyTinkerbell) reported@tescomobile for some reason as soon as I upgraded my contract I've not been able to use my mobile when at home; your 'network reliability'' is ****** crap!I'll be leaving you asap.
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Mark (@Mark29071823) reported@tescomobile I understand that but months of problems is a bit much but you can always guarantee my money going out in full each month strange that
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Denise 💉😋 (@TheMrsKelly) reported@tescomobile I have no idea what network they connected to, they can make calls but can't receive
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Daniel Davies (@DPS_Dan007) reported@tescomobile I’m a business customer with Tesco mobile have been having an issue with my phone since July still not resolved, Customer service is diabolical and trying to get through to talk to someone is almost impossible, Was with 02 for 25 years prior to this and biggest mistake moving
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Casper (@TrillzSanta7a) reported@tescomobile Hi. I need help understanding as to why my parcel has been redirected back to you guys?
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Becca (@Bexleybeader) reported@tescomobile my online account has been displaying a "technical problems" message for 10 days now!! When can I actually view my account and bill please?!