Tesco Mobile Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC1N and SE14.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (48%)
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Internet (28%)
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Total Blackout (19%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near London, England
The most recent Tesco Mobile outage reports came from the following cities: Fulham, London, Croydon, Poplar, Sutton, Epsom, Surbiton, Hackney and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Phone | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Poplar |
Phone | |
| London |
Internet | |
| Sutton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ellie
(@Ellie04744445) reported
@tescomobile I leave work at 11pm tonight and can’t make any calls apart from 999 if I have an issue
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Andy Phillips
(@APhillips1962) reported
@orriss_jacky @tescomobile Had similar issues and the cheeky sods still billed me for service I couldn’t use, complained an heard nothing so given up with them gone OFCOM
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Alan Flanagan
(@flanaga) reported
@tescomobile hello. Signed up to Tesco Mobile last week after 15 years with 3. It’s been a terrible decision so far. Number transfer still not complete. Temporary number doesn’t work. No sign of when it will be sorted. Wouldn’t recommend you to an enemy never mind a friend!!
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Yorkshire lad
(@markelvin120) reported
.@tescomobile **** up my transfer of number no phone for 2 days and now can’t get my number back shocking inept customer service, and managers who won’t take the call. .@OmbudServices .@MartinSLewis. Would not recommend my dead mother to use these
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Morris McKinlay
(@morrismckinlay1) reported
@tescomobile Paying for a monthly service I don’t have and losing jobs and work as this is my only phone and number, go to Tesco they said good company, good monthly prices and good coverage, right now I beg to differ and still nothing from management, poor customer service
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Ben Whitehead
(@elmer_fudd86) reported
@tescomobile any news on when you will be able to support Apple Watch?
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Heth
(@IndyHeth) reported
.@tescomobile is there a problem with your webchat? The link I've been sent doesn't work and it isn't opening in your website either?
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Catharine Hudson
(@CatharineHuds17) reported
@tescomobile I went to my local Tesco store to order an upgrade to a 5G sim, why could they not just swop my old one in store instead of ordering it online now I’ve still no network after 7 days
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Morris McKinlay
(@morrismckinlay1) reported
@tescomobile The phone has never worked since I got it on the 10th and apparently the switch was carried out in the 12th and repeatedly contacting customer service for my wife’s phone as I can’t or receive calls and the same for text messaging, it’s becoming more than a joke now.
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Cathy Williams
(@cathys19661) reported
@tescomobile The service in my area (South East London) is now beyond a joke. When are you and O2 going to sort this out? Another two week of no service is totally unacceptable especially as I have a medical condition and need to contact my GP/medical team. #Exasperated