Tesco Mobile Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC4R.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (59%)
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Internet (20%)
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Total Blackout (14%)
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E-mail (5%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near London, England
The most recent Tesco Mobile outage reports came from the following cities: Croydon, Ealing, Paddington, Harrow, Islington, Epsom, London, Brentford, Bermondsey, Hampton, Mitcham, Newham, Chingford and North Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Ealing |
Phone | |
| Paddington |
Phone | |
| Harrow |
Internet | |
| Croydon |
Internet | |
| Islington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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farah says
(@Farah_Lou) reported
from
Loughton, England
@tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Flick
(@flickhan) reported
@tescomobile Why do I have to dm you...I've told you what the problem is
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 Never known it to be this bad for anyone. May want to escalate to the CEO or something? I mean it’s far beyond customer service now, this has become a safeguarding issue because you can’t just put your life on hold. Maybe grab a cheap pay as you go sim in the meantime?
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Matt
(@matt_saunders_) reported
from
Marazion, England
@cymraesydwi @tescomobile @O2 I can imagine. Deeply uncool of tesco to not recognize this as an issue.
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Jessica Bromley
(@Jess_Brom) reported
@tescomobile I am a pay monthly customer with a problem with my data bundle. I have private messaged you, please advise.
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Hon (Prince) Adewale Adegoroye
(@AdegoroyeAA) reported
Corporate thievery is now a thing. I ran into a woman today who is going through this. @tescomobile has failed to send her a replacement sim but continues to charge her monthly. I know their are others like her and I hope @Ofcom @BBCWatchdog is able to help them.
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chiliosp
(@chiliosp) reported
Dear @tescomobile on 27 Nov I took out a contract with you. Today, the 1st day I've had a signal I get a message saying a bill for £20 was issued on 9 Dec. Pls explain. £20 for 2 weeks seems high particularly as I had no signal.
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ⒻⓄⓃⒸⓎ ⓅⓄⓃⓉⓈ
(@foncy_ponts) reported
@tescomobile absolutely useless . Shocking customer service. 8 phone calls calls ,2 hours and we still haven’t got a phone ? How ? DO NOT USE TESCO MOBILE ! misleading . Comes up with the wrong price at checkout and staff do nothing . DO NOT RECOMMEND.
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Katherine Lee
(@katsarlee) reported
@tescomobile Hope you can help. Can a Tesco mobile phone work on a GPS Apple Watch SE? I know cellular isn’t supported with your network but can you confirm it is compatible with the GPS model? Thanks so much
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Hon (Prince) Adewale Adegoroye
(@AdegoroyeAA) reported
@tescomobile Thanks for your reply. The lady called your Customer Service again after your above response. And what she got was applauding. Despite the fact she is on contract, one representative ask, she buys new sim card, while another said she needs to wait for 5days - kindly check your dm
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Kim Price
(@kimnicoleprice) reported
@tescomobile found a phone on your network. Can see the number. Rung your customer service and been told there is nothing you can do to message the owner and tell them I have their phone. Is that really right? Surely you can do something to help reunite phone and owner.