Tesco Mobile

Tesco Mobile Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC1N.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in London, England 11/30/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, Croydon, London, Hammersmith and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomCroydon Phone
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kencoco14 kencoco (@kencoco14) reported

    @tescomobile has to have the worst data coverage of all networks. Constantly things not loading

  • m1key_m Mikey (@m1key_m) reported

    @snwkrwn @tescomobile Vodafone say that they go up in April as part of the contract - didn't think it would be 9% though! 5.4% to support the "rise in running costs" and 3.9% to "continue essential investment in our network as we expand coverage" apparently 🙄

  • SDreams107 Mick .xrp I’m pre-rich 😀 (@SDreams107) reported

    @tescomobile If I got my dream phone , it’d be useless on your network as it never has service for more than a few days at a time. I never had issues with Vodafone like I do with @tescomobile .

  • light_hackers1 light_tech12 (@light_hackers1) reported

    @tescomobile @clairabellejp Hi! Send me a DM I can help you fix it

  • DavisHornsby Gina (@DavisHornsby) reported

    @tescomobile how can i cancel someone's mobile phone contract when they die?

  • Mickey_P1983 MickeyP1983 (@Mickey_P1983) reported

    @tescomobile Hi is there any maintenance work going on around S33 6RG? My partners Dad isn't getting any signal

  • andyjmcgowan Andy J McGowan (@andyjmcgowan) reported

    @tescomobile Maybe not, but I can't get a signal where I live.

  • kencoco14 kencoco (@kencoco14) reported

    @tescomobile I have yeah says down for maintenance. But back up now. Regardless of that it dips in and out all the time

  • JayneFallows Jayne Fallows (@JayneFallows) reported

    @tescomobile having problems updating my bill payment details on my account. Phoned customer service for help but after being put on hold for 10 minutes was cut off by your agent. Terrible customer service and now we can't pay our mobile phone bill. Please advise

  • SDreams107 Mick .xrp I’m pre-rich 😀 (@SDreams107) reported

    @IamRobKemp @tescomobile @EE Don’t do pal, Tesco mobile service is atrocious. We have 2 mobiles with Tesco’s and neither of them have had any service for the last 7 days. All we get is “ an engineer is working on a mast near you and it will be resolved soon” I call bullshit. Changing from Voda was a bad move