Tesco Mobile

Tesco Mobile Outage Report in London, England

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The latest reports from users having issues in London come from postal codes EC1N and NW6.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in London, England 01/26/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near London, England

The most recent Tesco Mobile outage reports came from the following cities: Tower Hamlets, Hackney, Croydon, City of London, London, Southall, Fulham, Poplar, Sutton, Epsom and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Phone
United KingdomHackney Internet
United KingdomCroydon Phone
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • YNewsDM Ruth Comer (@YNewsDM) reported

    @talkSPORT @tescomobile Kane would never go to United. This is 2022, not 2002. Going from Spurs to United is a step backwards, and HK has no need to make a backwards move.

  • kevpar23 KPSport (@kevpar23) reported

    @MCS_DB @talkSPORT @tescomobile I’m convinced levy had a price for him this summer. Levy has never let one of our stars run his contract down so I’m just thinking about how levy reacts if Kane doesn’t sign a new deal this summer. I’m 75% sure he’ll sign a new deal.

  • beerleader2 Lynne (@beerleader2) reported

    @tescomobile I have upgraded. Trying to add an additional sim to my deal for an hour now. It’s extremely poor and I can’t spend any more time on this just now.

  • yaowenwu JasonWu (@yaowenwu) reported

    @tescomobile My phone don’t have any signal in France and Germany

  • Will19791 Will1979 (@Will19791) reported

    Never in my life have I seen a Network as crap as @tescomobile. Speed, Signal, Strenth, Stability! It’s appalling

  • WildWest1912 WildWest1912 (@WildWest1912) reported

    @tescomobile I don't know if you can help but my Aunt recently purchased a basic phone from Tesco, so no data. I was telling her about the Tesco lite tariff but we don't know how to check to see which bundle she is on. 1 of 2

  • JC_Rammy John Calvey (@JC_Rammy) reported

    @tescomobile you are advertising to top up and get extra credit, only problem is your system appears to be down. Sharp business practice in that the offer is not actually available?

  • WendyWardLake Wendy Ward (@WendyWardLake) reported

    @tescomobile Having replied to the email I received from your Customer Service team on 10/04/22 stating we wish to cancel my mothers contract with immediate effect - nobody could even be bothered to reply so she has cancelled her direct debit. Good riddance @tescomobile

  • kevpar23 KPSport (@kevpar23) reported

    @MCS_DB @talkSPORT @tescomobile Of course, 150m+ knowing levy. I think we should keep him even if he runs his contract down. You’re 100% right about how much he is worth to us!! Guess I’m just saying it’s levy I don’t trust!!!

  • Vickiee_x0 Victoria Mawhinney (@Vickiee_x0) reported

    @tescomobile @CharlieSpanner But I don't understand how it can "sell out" when it's never advertised as being in stock on the website for me to order? Like I said I do check every single day. I don't want to have to go else where but its very hard at the moment when I cant get the phone I want from you