Tesco Mobile Outage Report in London, England
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The latest reports from users having issues in London come from postal codes EC1N, SE14 and NW6.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (55%)
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Internet (28%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Edgware, Harringay, City of London, Borehamwood, Epsom, Tower Hamlets, Hackney, Southall and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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farah says
(@Farah_Lou) reported
from
Loughton, England
@tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Wilkinson
(@tonywilkinson75) reported
@tescomobile I'm aware that there can be no guarantee of a fault free service. But tesco and I signed a contract. I pay for a service and tesco provide a phone service. I've paid my bill but tesco aren't keeping there side of the contract we signed. Are they?
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Pinger
(@0Pinger) reported
@tescomobile Uh huh and tescomobile have dire network speeds due to being oversold, grass was greener elsewhere
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Dale Meachen
(@DaleMeachen) reported
@tescomobile hey, I tried topping up my son's phone earlier today and both times it said there had been an error. Turns out my son told me the wrong number. Checked bank and both payments are pending, can you please help?
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Clay Harris 🇪🇺
(@mudlarklives) reported
@tescomobile Thank you. I'll try that. The problem of patchy to non-existent service has been going on for at least a month. Also, anecdotally, with O2* elsewhere in inner SE London. *I'm aware that it's an O2 issue.
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Danielle Withers
(@MissD_xx) reported
Anyone thinking of joining @tescomobile don’t bother when you have a problem and need there support it’s like speaking to a robot 🙄
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Pinger
(@0Pinger) reported
@tescomobile dire speeds atm on your network.
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alan neilson
(@alanneilson) reported
@tescomobile But this was an offer emailed to me about my contract upgrade. If my contract had already ended/renewed I accept I would be out of time but it is due to change in a weeks time. If I wait another week does the offer come back again?What a terrible way to treat customers.
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Snail Dude
(@snaildude) reported
@tescomobile Less impressed with phone call though, whose opening gambit was "this doesn't exist anymore", and implied the online support people don't always get things right. They then made a big deal out of having to check eligibility for each number on my account.
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Black Country Gifts
(@BCGWM) reported
Pensioner left unable to communicate with outside world for 10 days due to appalling service @tescomobile
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Nick Whight
(@TheWhightHouse) reported
Have had one of the worst customer experiences of my life with @tescomobile over the course of the last month. Don't upgrade, just leave and go somewhere else.