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Tesco Mobile

Tesco Mobile Outage Report in Hounslow, Greater London, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hounslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Hounslow, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, City of London, Croydon, Woking, Mitcham, Staines, City of Westminster, Uxbridge, Kingston upon Thames, Wandsworth, Harrow, Muswell Hill, and Slough.

CityProblem TypeReport Time
Hammersmith Internet 3 days ago
London Total Blackout 5 days ago
London Phone 5 days ago
Hammersmith Internet 9 days ago
Hammersmith Total Blackout 9 days ago
Harringay Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BancoDePapa
    グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • manlikesheltzy
    #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • wonky_lauren
    Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SimonGCutmore
    Fr. Simon Cutmore SHS (@SimonGCutmore) reported from Rickmansworth, England

    A bit peeved at @tescomobile. Tried getting @MatthewCutmore4's PAC code online. No joy. Tried phone, no one answers. We have four contracts with you. It really shouldn't be this difficult to leave the network

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • AxlandyFoley
    Andrew Foley (@AxlandyFoley) reported

    @tescomobile The link showed a issue historically and yeah switched it off and on again.

  • leggyjen21
    Leggyjen21 (@leggyjen21) reported

    Dear @tescomobile You've made a bit of a mess of porting my Mum's phone number over and have left her with no incoming calls or texts for nearly a week. I'm sure the "back office" is dealing with it but you've offered NO solution and a manager WONT talk to me! Please advise

  • GrimeyDubya
    Graeme (@GrimeyDubya) reported

    @tescomobile Wow thanks is your surname Holmes ? That’s what I said to customer care and they just shrugged it off as an error.

  • ajsixsmith
    Amanda (@ajsixsmith) reported

    Just a warning if anyone wants to change there mobile network do not and I mean do NOT go with @tescomobile they have taken just short of £700 out of my daughters account, also she’s waiting for a refund from them of £39.99 no one is taking responsibility for this

  • JOLL0F
    SHANK (@JOLL0F) reported

    @tescomobile I've had an issue.

  • olgabudimir
    Olga (@olgabudimir) reported

    @leggyjen21 @tescomobile Can whoever you made the payment method through help? After all they are in breach of Sales of Goods and Supply of Services Act 2018.

  • paulhicksuk
    Paul Hicks (@paulhicksuk) reported

    3 weeks since I sent you my PAC code @tescomobile and you still haven’t transferred my number. All I get is messages saying how sorry you are, but no progress is ever made. Please, please fix this urgently it is an incredibly disruptive experience and shockingly poor service.

  • JamesFo24178581
    James Foster (@JamesFo24178581) reported

    @tescomobile Over a month now two lines have been down and nobody has botheres to call me and explain what the hell is going on.

  • lostshirehobbit
    🦄AdeleTheHobbit💖 (@lostshirehobbit) reported

    Thank you to Chris from @tescomobile. New SIM card came today and I have phone signal again!

  • odriscollshane
    Shane O'Driscoll (@odriscollshane) reported

    @tescomobile Yes I need my account number. It’s not on any of the documents I have and I also need to cancel the account as I’m out of contract