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Tesco Mobile

Tesco Mobile outages and service status in Hounslow, England

Problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Hounslow, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hounslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Tesco Mobile

Tesco Mobile is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hounslow, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Staines, and Uxbridge.

CityProblem TypeReport Time
Hammersmith Internet 8 days ago
Hammersmith Total Blackout 8 days ago
Hammersmith Internet 1 month ago
Hammersmith Internet 1 month ago
Hammersmith Total Blackout 1 month ago
Hammersmith Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • RonaldCaudy
    ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wwinter86
    William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • PaddiePower
    Paddy (@PaddiePower) reported from Kensington, England

    @tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • berringer1889
    Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • Gallagher1Andy
    Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MissKillikelly
    1234 (@MissKillikelly) reported

    @tescomobile I did a network reset and still no joy. A member of your team told me to raise a formal complaint and this will be responded to within 24-48 hours. AGAIN, this has still not been fulfilled. I am paying for a service I am not receiving. I want this resolving ASAP!

  • TEMPOFUNCTION
    DARREN HOWELL (@TEMPOFUNCTION) reported

    @tescomobile absolutely fuming reported fraud happening yesterday, possible sim swap. No action taken and lost number today. Customer service denying conversation yesterday and said will just have to wait for fraud to phone back. Presumably on number no longer have.

  • james__glen
    James Glen (@james__glen) reported

    @tescomobile Hi there, I just had the experience of THE worst "customer service" call I think I've ever had. How do I feed that back please?

  • cbowtrafsol
    Chris B (@cbowtrafsol) reported

    @tescomobile The private message link doesn't work?🙄

  • PSivyer67284
    Paul Sivyer (@PSivyer67284) reported

    @tescomobile is there a problem at Tesco mobile as I got 4 bars and showing 5G but I got no internet

  • mydogisafreak
    Grace🐦 (@mydogisafreak) reported

    @tescomobile I'm having trouble topping up my 'bundle' Can someone help me please

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported

    @tescomobile @neily_boy72 your app used to be so easy to use... once again I am having problems topping up Pay As You Go?!! 🤔🤨🙄... for heavens sake WHY?!!

  • io_scores
    Jeremy (@io_scores) reported

    @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

  • StefScope
    Amy (@StefScope) reported

    @tescomobile Just a heads up they’ve confirmed they will indeed let you pay for a service and then disconnect it with no refund. Complaint incoming @CommsOmbudsman

  • DaveML01
    David Michael (@DaveML01) reported

    @tescomobile having problems with getting a decent internet signal on my mobile.