Tesco Mobile Outage Report in Spelthorne District, Surrey, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (46%)
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Internet (26%)
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Total Blackout (23%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Tesco Mobile outage reports came from the following cities: London, Sutton, Epsom, Surbiton, Uxbridge and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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ronald caudy
(@RonaldCaudy) reported
from
Hillingdon, England
@tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford train station??
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Luke Franklin🌹
(@laf713) reported
from
Guildford, England
@tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Alan Henderson
(@AlanHen50982372) reported
from
Maidenhead, England
@tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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SheSaid
(@Jen00168027) reported
@tescomobile Whilst on the phone to your customer services for an hour trying to cancel my contract and go to PAYG, they cut my network while I was talking now I'm unable to log into apps etc and they haven't swapped it to PAYG like I asked.
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💜💙Roopa Benstead💙💜
(@RoopaBenstead) reported
@tescomobile I can’t believe the incompetence of your staff on the phone. After 14 hours of trying to get this issue resolved I’ve finally took the bold step and cancelled my phone contract! Such a simple request and you’ve made me feel like I’m asking for the world! Disgraceful
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Katie 🏳️🌈
(@stardustkatie) reported
Went through 5 online web chats with @tescomobile, got kicked out of 4 of them without a resolution then the 5th told me I had to phone customer care
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Katie 🏳️🌈
(@stardustkatie) reported
The first customer care agent for @tescomobile transferred me to sales which was a waste of all of our time seeing as sales ≠ fraud
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Andylane
(@Andyl66666) reported
@tescomobile @TrussellTrust Crap service , after ten years I am off , goodbye
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Marcus
(@marcus7835) reported
@tescomobile Are you having problems with your website, as when I try and checkout a upgrade I get a red box saying we are having technical difficulties try again, been like it since early this morning.
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Razwan Nazir
(@RazNazir) reported
@cymraesydwi @tescomobile Poor service
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simon shaw
(@simonsh82307626) reported
@tescomobile I have been a pay as you go customer for many years but decided to have a new cheap phone on contract,not good so asked to cancel and return to PAYG and keep original number was told OK,3 online chats,1 rude call and still nothing,awful!
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Katie 🏳️🌈
(@stardustkatie) reported
So I had to call again and now I have a legend actually escalating the issue with the @tescomobile fraud team. It was bad enough having my identity stolen but it's now taken 3 months for Tesco to rectify it which prevents me from applying for any other credit.
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Donna Skea
(@donna_skea) reported
@tescomobile I spoke to 2 of your colleagues on the phone this morning. The first one just got rid of me when he heard my problem. The second did all she could to help, but could only say, it’s a known problem & is being treated with highest priority! I need information .