Tesco Mobile

Tesco Mobile Outage Report in Spelthorne District, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Spelthorne District, Surrey, England 12/18/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Sutton, Epsom, Surbiton, Uxbridge and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSutton Phone
United KingdomLondon Phone
United KingdomEpsom Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jen00168027 SheSaid (@Jen00168027) reported

    @tescomobile Whilst on the phone to your customer services for an hour trying to cancel my contract and go to PAYG, they cut my network while I was talking now I'm unable to log into apps etc and they haven't swapped it to PAYG like I asked.

  • RoopaBenstead 💜💙Roopa Benstead💙💜 (@RoopaBenstead) reported

    @tescomobile I can’t believe the incompetence of your staff on the phone. After 14 hours of trying to get this issue resolved I’ve finally took the bold step and cancelled my phone contract! Such a simple request and you’ve made me feel like I’m asking for the world! Disgraceful

  • stardustkatie Katie 🏳️‍🌈 (@stardustkatie) reported

    Went through 5 online web chats with @tescomobile, got kicked out of 4 of them without a resolution then the 5th told me I had to phone customer care

  • stardustkatie Katie 🏳️‍🌈 (@stardustkatie) reported

    The first customer care agent for @tescomobile transferred me to sales which was a waste of all of our time seeing as sales ≠ fraud

  • Andyl66666 Andylane (@Andyl66666) reported

    @tescomobile @TrussellTrust Crap service , after ten years I am off , goodbye

  • marcus7835 Marcus (@marcus7835) reported

    @tescomobile Are you having problems with your website, as when I try and checkout a upgrade I get a red box saying we are having technical difficulties try again, been like it since early this morning.

  • RazNazir Razwan Nazir (@RazNazir) reported

    @cymraesydwi @tescomobile Poor service

  • simonsh82307626 simon shaw (@simonsh82307626) reported

    @tescomobile I have been a pay as you go customer for many years but decided to have a new cheap phone on contract,not good so asked to cancel and return to PAYG and keep original number was told OK,3 online chats,1 rude call and still nothing,awful!

  • stardustkatie Katie 🏳️‍🌈 (@stardustkatie) reported

    So I had to call again and now I have a legend actually escalating the issue with the @tescomobile fraud team. It was bad enough having my identity stolen but it's now taken 3 months for Tesco to rectify it which prevents me from applying for any other credit.

  • donna_skea Donna Skea (@donna_skea) reported

    @tescomobile I spoke to 2 of your colleagues on the phone this morning. The first one just got rid of me when he heard my problem. The second did all she could to help, but could only say, it’s a known problem & is being treated with highest priority! I need information .