Tesco Mobile

Tesco Mobile Outage Report in Spelthorne District, Surrey, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Spelthorne District, Surrey, England 03/31/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent Tesco Mobile outage reports came from the following cities: London, Greenford, Hounslow, Ealing, Woking, Slough, Wembley and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomGreenford Total Blackout
United KingdomHounslow Total Blackout
United KingdomHounslow Phone

Community Discussion

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Tesco Mobile Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford train station??

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • laf713 Luke Franklin🌹 (@laf713) reported from Guildford, England

    @tescomobile why is the internet so slow at Guildford Train Station? Got data and full 4g?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • AlanHen50982372 Alan Henderson (@AlanHen50982372) reported from Maidenhead, England

    @tescomobile As I suspected didnt have this issue with my old Andriod and as its my only source of Internet I'm begging to think I have a problem I have also contact @AppleSupport who have confirmed my suspicions so stuck with a phone I can't upgrade 😡😡😡😡

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Karl_Downey Karl Downey 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@Karl_Downey) reported from Milton Keynes, England

    I've been emailing back & forth all day between @tescomobile & @Tesco Clubcard department for the clubcard points I didn't receive when purchasing a phone last week. Both departments are telling me it's down to the other department to sort it. Just give me my points! 🙄 #Tesco

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported

    @tescomobile Yes been through this loop before. O2 engineers won't action a resolution because I'm a Tesco customer. Its thr same for 3 mobiles in the household. 1 or 2 bars maximum no 3G or 4G calls facing or not connecting.

  • WebNiraj ℕ𝕚𝕣𝕒𝕛 𝕊𝕙𝕒𝕙 (@WebNiraj) reported

    Tempted to renew mobile phone contract with @O2 for another year, but how can they justify a 4.9% increase to tariffs every year above and beyond RPI!? On the other hand, @tescomobile has frozen tariffs for another year (which runs on o2's network)...

  • Enthusiastagirl Sam Harper 💙 (@Enthusiastagirl) reported

    @tescomobile There’s been a glitch so we need to help you over the phone please call 4455. But then there’s no option to speak to a human

  • MaxP37 Max Power (@MaxP37) reported

    @tescomobile It has nothing to do with your coverage! It used to work well. Since around Feb we have all been having issues. Either O2 or yourselves are doing something to affect service, maybe throttling back. If this continues we will just leave, contracts are up in May.

  • LukeSuddens Luke Suddens (@LukeSuddens) reported

    @tescomobile Shock horror! No sim card again in the post on day 5!! Seriously this is a joke! Paying for a service I can't use! Left me without a working phone for 5 days!

  • ACCMummy Sally Collett (@ACCMummy) reported

    @tescomobile I'll be raising a complaint, i do not expect a month old phone to need repairing and the guide on your website says you'll expect it to take 7-10 days so id be without a phone for couple of weeks!!!

  • kidcookster Kid Cookster (@kidcookster) reported

    @tescomobile Whats the point in the perspex, or the arrowed box? Whoever designed your "covid safe" environment doesn't quite understand it. Again, the psychology of talking down to customers creates an atmosphere no one likes. Staff pointing down to a chair as if your a naughty child?

  • jamie23699 jamie (@jamie23699) reported

    @tescomobile Come on then Cal.. do your worst son

  • LukeSuddens Luke Suddens (@LukeSuddens) reported

    @tescomobile Don't worry. I've now officially left tesco and moved to @giffgaff who will transfer my number in 24 hours. Your service has been a disgrace