Tesco Mobile

Tesco Mobile Outage Report in Kensington, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Kensington, Greater London, England 10/18/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Wandsworth, Hackney, London and Croydon.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Phone
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JahaanTweets 🌺JahaanTweet🌺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JahaanTweets) reported

    @tescomobile @Burnside_5 My contract doesn't rise during my contract period. And the price will remain the same after end of contract, until I actually renew the contract. You network connection is pants and you cost more than my provider for less items in my now contact. No way will not go with Tesco.

  • NickSubocz Nick Subocz 🇺🇦 (@NickSubocz) reported

    @Cheeseo76847269 @SamsungUK @tescomobile I have an s21FE (fan edition), a cut down version of last year's flagship s21. It's good. But if you want 5g it's tons dearer. I got 4g.

  • Flukie105 It's A Flukie! Creation Ltd (@Flukie105) reported

    @tescomobile Chose Tesco Mobile to reduce expenses & a better deal. Biggest mistake ever! 2 low cost, short term contracts, 1 budget handset on a family a/c, paying by DD - credit footprint from Excellent to Fair!!! Formal complaint made 23/01 STILL no reply. Not acceptable 😡😡

  • FAB87F GMan ☘️🇬🇧 #StandWithUkraine #WomenWontWheesht (@FAB87F) reported

    @Cheeseo76847269 @SamsungUK @tescomobile Can't help you. I would advise an iPhone but you've already embraced the dark side.

  • Alexibinks Alexibinks (@Alexibinks) reported

    @parental_1ssues @tthebfg @tescomobile Smarty is so bad, they cut out every two mins. I couldn’t even make a call

  • DisabilityBy Stop Disability Hate (@DisabilityBy) reported

    @tescomobile There are no known issues, already checked. Almost 2 weeks now and no reply when you text "balance" to get your balance. It was a useful service, makes no sense that you stopped it. @tescomobile Would also have appreciated prior warning that you increased my bill.

  • Nubodhi Nubodhi (@Nubodhi) reported

    @H1ghBerry @timsmyff @tescomobile But also you would see that in many cases they have reduced the quantity if many of their products as well, charge more for less, the Tesco way, also they have made many of their stores into "Metro" ones that never had been, as this also allows them to raise their prices.

  • moorey68 simon moore (@moorey68) reported

    @Aierwin1 @tescomobile No problem with them making a profit, but they shouldn’t make out other businesses are bad for doing the same.

  • HutchinsBelinda Belinda Hutchins (@HutchinsBelinda) reported

    @tescomobile beginning to wish I hadn’t switched to you! Never got the text saying date number would move over, and now I’ve got no service. Luckily I’m at home with wifi. Tried re-inserting sim, no good. Any ideas?

  • anthonymancs anthonymancs (@anthonymancs) reported

    @tescomobile The problem is when you look at comparison sites TESCO mobile is not the cheapest for the consumer and often far more expensive. SMARTY, LEBRARA and dare I mention it ASDA MOBILE are far much cheaper to the pocket than Tesco. So who is taking the pischatio?