Tesco Mobile

Tesco Mobile Outage Report in Kensington, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Kensington, Greater London, England 11/07/2025 09:50

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Total Blackout (30%)

    Total Blackout (30%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Hackney, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • RonaldCaudy ronald caudy (@RonaldCaudy) reported from Hillingdon, England

    @tescomobile Yes this always happens a lot in this area as send messages to people and they never receive them also. It also because you have same signal here as O2 as well which is unreliable too

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • PaddiePower Paddy (@PaddiePower) reported from Kensington, England

    @tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Dymvue Sarah Shaw (@Dymvue) reported

    @tescomobile Your website says if the password doesn't work to ask for another one, but each time I fill this in I don't get a message back from you.

  • tiredgruffalo tiredgruffalo (@tiredgruffalo) reported

    @tescomobile is there any known issues in G11 postcode, have difficulty making and receiving calls but getting texts?

  • Cubz_1 aaqib ali (@Cubz_1) reported

    @tescomobile Atrocious customer service, advisors haven’t a clue giving conflicting information. My tarrif was supposed to change on the 9th, the change hasn’t taken place little help offered and basically told to suck it. Great way to treat a customer of 11 years.

  • sarahyhirons Sarah (@sarahyhirons) reported

    @tescomobile This is a new problem

  • sarahyhirons Sarah (@sarahyhirons) reported

    @tescomobile so to use my phone now I need to turn it off/on,apparently I'm not getting texts due to the senders network, what a load of crap I've been fobbed off with again.Expected more from u @tescomobile can't belive I'm saying this but I wish I'd stayed with @VodafoneUKhelp

  • monthehoops33 derek (@monthehoops33) reported

    @tescomobile AVOID must be 1 of the worst companys customer service av dealt with when cancelling/ paying off a contract(2 phones on it) whoever she was wasnt happy and i think shes actually locked the phone of an account thats 2 years was up so technically the phone was payed 4

  • howells1967 John Howells (@howells1967) reported

    @tescomobile I cannot believe it, Tesco have just offered me points,a form as compensation...for the problems . Shocking!!

  • kellykellyk81 kelly knight (@kellykellyk81) reported

    @tescomobile It’s saying network unlock code blocked, I can’t get onto my Tesco account either as it’s sending a pin to the mobile number on the new sim which I can’t access

  • DeniseM30781820 Dee Martin (@DeniseM30781820) reported

    @tescomobile So apparently I dont meet the criteria for a Tesco mobile phone contract 🤔 and yet I have a Tesco Credit Card, an excellent credit score, no Cifas markers, no outstanding debts, no CCJs and yet still I've been turned down for credit 😤

  • tlc41 tracey-louise (@tlc41) reported

    @tiredgruffalo @tescomobile Ive had nothing but problems for days mobile data working when it feels like it