Tesco Mobile Outage Report in Kensington, Greater London, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (51%)
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Internet (28%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Southall, Fulham, Croydon, Poplar, Sutton, Epsom, Surbiton and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southall |
Phone | |
| Fulham |
Phone | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Poplar |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Proctor
(@DoormanJon) reported
@tescomobile Trying to get a contract and having repeated issues very frustrating waste of time I'm having
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v
(@Virrals) reported
@tescomobile It’s not an issue in the area it’s just bad coverage. You should get WiFicall like EE has.
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Mr Mondo .. #NHSblueheart 💙
(@mondoreally) reported
@tescomobile I tried that yesterday & you refused to do anything & then cut me off without leaving me the opportunity to get the transcript of the conversation.Hours of our time wasted & you upset my mother, harassing her on the phone, making her worry about a debt she should never have had.
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isv
(@Isv71903127) reported
@tescomobile sorry Tesco mobile you have lost a customer because we waited over a week and yesterday your SIM card arrived but sorry you were to late because she ordered a sim from a different network and it arrived in 2 days do you want that pay as you go SIM back.
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Dawn
(@deirwen) reported
@tescomobile - EVERY little helps? I don’t think so! SHOCKING customer service!
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Jon Proctor
(@DoormanJon) reported
If you want a decent mobile service AVOID @tescomobile they are without doubt. The WORST mobile network I've ever had to misfortune to deal with. Rip offs of the highest order. I'm paying off my balance now then changing my network thank god.
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Jon Proctor
(@DoormanJon) reported
@tescomobile No 3 hours 2 ubers 4 customer care advisers and no further foward. Next report goes to ifed and I go to a different network
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Age
(@bibbidybobba) reported
@tescomobile hello, I am using a pay as you go sim for the first time. There’s no number with the pack Tesco sent me and I’ve no idea how to find the mobile number to top it up. Please help. Thank you
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v
(@Virrals) reported
When i got my new phone a couple weeks back i changed carrier to @tescomobile, and now my signal is so bad at my house that i have to go out to my car to make a phone call. but on the bright side, it means that nobody is able to contact me and get on my nerves 👍💯
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Elmo-452 💙
(@Elmo452) reported
@tescomobile it won't let me top up on the auto top up line. Is there a problem with the line atm?