Tesco Mobile

Tesco Mobile Outage Report in Kensington, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Kensington, Greater London, England 01/20/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (63%)

    Phone (63%)

  2. Internet (17%)

    Internet (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, London, Croydon, Harringay, Bushey, Walton-on-Thames, Acton, Southwark, Ealing, Tower Hamlets, Islington, Enfield Town, Camden Town, Leyton and Lewisham.

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City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • HomelessVets24 Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@HomelessVets24) reported

    @Tesco @tescomobile Tesco, as you're no help can you cancel my order 8541-0244-42 you failed to deliver the item yesterday & I have no delivery notification for today.. Please cancel

  • MobileAppDevUK Jamie O'Neill (@MobileAppDevUK) reported

    Hi @tescomobile Are there general issues upgrading handsets online? I've been trying for about 40 mins and it keeps timing out at last step.

  • moron_of Moron Of The Week (@moron_of) reported

    .@tescomobile customer service is a joke. Trying to sort out fraud and the online chat has such poor English it feels like a phishing attempt, conflicting information and no advice. Won't tell us how fraudulent contracts were raised so can't protect ourselves further. Dangerous.

  • TidyPalHook Michael Wood (@TidyPalHook) reported

    @tescomobile Do you bother to read? My complaint is that according to your TESCO customer help line you have reduced the number of times a phone rings to TWICE (2). WHY?

  • athome_lesley LesleyR (@athome_lesley) reported

    @tescomobile I'm visiting friends in Woodford, Greater London but cannot make or receive calls in my Tesco mobile. Why is this - it says mobile network not available for voice calls? Why not!

  • malcarr74 Malcolm Carr (@malcarr74) reported

    @tescomobile absolute shocking customer service. Wasn’t aware I had missed a payment for my daughters phone in September as payments in October & November continued as normal. That missed payment has been made but you have disconnected the phone and want me to pay £268 ???????

  • hannahiscontent Hannah Mason (@hannahiscontent) reported

    @tescomobile Thanks Harry. I went to New York aware of the charges and would have happily paid them had my phone worked. It didn't work for 10 days. 4 calls to your customer service, promises of a call back and no resolution. Other than for me to pay you and then look for another provider.

  • MimiDigi1 Mimi Digi (@MimiDigi1) reported

    @tescomobile shocking customer service, where is my new phone

  • PornStarWannaB PornStar WannaBee (@PornStarWannaB) reported

    @tescomobile Tesco have been utterly useless for me of late. Unable to make or receive calls for three weeks. Fobbed-off with "turn your phone on and off" type advice. The rollout of 5G is the problem!!!

  • angieAFC_ angie (@angieAFC_) reported

    i swear @tescomobile data is so **** how’s my dads videos never buffer and he’s with Three