Tesco Mobile Outage Report in Kensington, Greater London, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (53%)
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Internet (28%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Tower Hamlets, Hackney, Croydon, City of London, London, Southall, Fulham, Poplar, Sutton, Epsom and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Phone | |
| Hackney |
Internet | |
| Croydon |
Phone | |
| City of London |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile have had no service for hours now can u shed some light on this please
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Toby🇬🇧🍊
(@berringer1889) reported
from
Spelthorne District, England
@tescomobile still no service can someone let me know why
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Grant
(@weemefaealba) reported
@tescomobile made an enquiry and got a very rude guy who was contradicting himself and shouting over me. Asked to speak to a supervisor, got hung up on. Do you have a direct line for your complaints dept??
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robert collins
(@robcoll19) reported
@tescomobile Its also the same with my partners contract sim it doesn't get signal in the house either but all pay as you go sims do?
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Janet Honey
(@JanetHoney12) reported
Never ever buy a phone contract from @tescomobile they treat their customers as second class citizens. I am a pensioner and explained that this us my only phone which I need fir many medical reasons.their answer tough not Tescos fault
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Chris
(@Chris4fer) reported
@tescomobile Hi I am having problems using my visa debit card because my phone is not receiving the passcode as part of a n enhanced security check when doing online Tesco shopping. The bank think that it could be a problem with my mobile phon provider... which is Tesco
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Ben Leggett
(@BenjaminLegget3) reported
@tescomobile Hey Sean, I'm still having yrouble with this new contract and I've just spent 30 mins getting through on the phone for your colleague to accidently hang up on me. I'm seconds from dumping this handset in my local Tesco and blocking any future payments coming out. Please get back
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Alison Moore
(@MoorebluemMoore) reported
@tescomobile no they couldn’t help
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Zoe
(@zoezoezoed) reported
@tescomobile Is this a free call? I’ve tried for hours before and can’t get through it really is an appalling service wish I had read the reviews before taking out this useless contract
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Zoe
(@zoezoezoed) reported
@tescomobile would never use these sharks ever absolutely despicable service all over
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Lee Walker
(@covps) reported
@tescomobile It is not a faulty SIM card. We have had 2 SIM cards and neither have worked. Looking at options to move back to previous provider as Tesco unable to provide a service
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John
(@dunstablian) reported
@tescomobile Trying to get through to talk to you lot is like trying to talk to GOD for £6 a minute. Lunacy. I have 3 phones on your network (at the moment) i have a question. How the hell do i contact you to talk to someone for less than £6 a minute ?