Tesco Mobile

Tesco Mobile Outage Report in Kensington, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Kensington, Greater London, England 04/27/2024 01:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Croydon, Ealing, Wembley, Harringay, New Southgate, London, Bermondsey, Bushey, Islington, Southwark, Epsom, Leyton, Ilford, Watford and Hackney.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomEaling Wi-fi
United KingdomWembley Total Blackout
United KingdomWembley Total Blackout
United KingdomHarringay Phone
United KingdomNew Southgate Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile have had no service for hours now can u shed some light on this please

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ssc856 schiazza856@gmail.com (@ssc856) reported

    @tescomobile Your customer service is appalling. I persuaded my mother to get a monthly contract with Tesco Mobile in Dec 2022. Still not working! Get cut off , no call backs , spent 8 hours inc 2 shop visits trying to resolve - Exasperated!!

  • TotallyConfuse2 Lotte T (@TotallyConfuse2) reported

    @tescomobile need you help understanding whether or not I can use my data on my account for free in the eu or not please

  • Alba68Saor SaorAlba68 (@Alba68Saor) reported

    @tescomobile As soon as my contract is up I will be going elsewhere. I have had more issues with Tesco Movile in a few months than I ever had with over 20 years of owning a mobile phone. The #poorcustomerservice is just the icing on the cake as far as I'm concerned. Poor coverage also.

  • jamiecaines22 Jamie caines (@jamiecaines22) reported

    @tescomobile any reason why your app is taking so long to load are you doing maintenance to it or is it down?

  • zenitshirts1909 Zenit Shirts (@zenitshirts1909) reported

    @tescomobile sent a dm about a bill sms that shouldn't even be sent yet as., any help thanks

  • LuSchmoo Lu (@LuSchmoo) reported

    @tescomobile i’ve contacted Apple’s chat support who suggested to contact my network provider as it’s only affecting the phone number. Thank you. Can you check the account and see if my phone can definitely send SMS messages?

  • weirside2000 David Sink (@weirside2000) reported

    @tescomobile so first contacted you on 30th March, was assured you were aware of the problem with no contact information being shown when receiving a call, yet here we are 9th April and it’s still on going & absolutely no contact from yourselves!

  • AmyJ21xo Amy Hatton-McCarten (@AmyJ21xo) reported

    @tescomobile I can see a few others have had the same issue.. my messages work for everything else

  • we5ky we5ky (@we5ky) reported

    @tescomobile Hi. On the 23rd my phone was stolen, I called that day and requested a new Sim. That arrived on Tues 28th but after spending all day trying to activate it your help desk concluded the sim was blank. New one sent and arrived on 30th. That was also didn’t work..

  • wibster1979 TJ (@wibster1979) reported

    The #TescoMobile advert with the trolley rescuing the man has left me more confused than the time I took speed on a night out. Wtf??