Tesco Mobile Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at Tesco Mobile
Tesco Mobile is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (46%)
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Internet (26%)
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Total Blackout (23%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Poplar, London, Sutton, Epsom, Surbiton, Hackney, Croydon and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| Poplar |
Phone | |
| London |
Internet | |
| Sutton |
Phone | |
| London |
Phone | |
| Epsom |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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farah says
(@Farah_Lou) reported
from
Loughton, England
@tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help
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Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Andy Gallagher
(@Gallagher1Andy) reported
from
Hillingdon, England
@tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Kwabena Olatunji
(@OlatunjiKwabena) reported
@tescomobile Yes I did that on my old phone with the sim inside. What do I do now my current sim is still inside the old phone. When I lose signal on that phone, do I put the new 5G sim into the new one?
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John Edwards 🏴
(@JohnEdwardsBrid) reported
@tescomobile Hi, Upgraded my phone in store a fortnight ago. Package I chose came with Tesco Clubland Plus subscription for 6 months. Still not been sent the code to access this. Keep getting told it will be emailed on 3 or 4 days but no sign. Can you help?
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Sheila
(@Shesco73) reported
@tescomobile I’ve had no connection for hours is there a problem 👀
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Paul Brandon
(@paul_brandon) reported
from
Middlewich, England
@tescomobile Are you going to ‘demand’ that any actual mobile network in the U.K. that carries your traffic doesn’t do this? Are you going to refuse to work with a network that does?
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John Edwards 🏴
(@JohnEdwardsBrid) reported
@tescomobile That's really poor after being told by 3 different members of staff that it was eligible.
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John Edwards 🏴
(@JohnEdwardsBrid) reported
@tescomobile Really poor. Don't worry, I have logged a complaint.
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Arthur
(@ArthurCarling) reported
@tescomobile If you go cashless I’ll never shop with you ever again
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Lee
(@leemadden83) reported
@tescomobile I left EE for this reason after 15 years As a customer. Been at @giffgaff for the last 5 and never looked back. Always felt cheated by a mid contract price increase so good on you. @EE would never do business with you again.
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Nasir Miah
(@krazeenaz) reported
@tescomobile Does this number belong to your network then
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Peter Lopeman
(@Moeran1944) reported
@tescomobile Tesco Mobile have actually been faultless for me. It's not just the contract etc, it's the superb customer service you get in-store. To me, that's the selling point. My wife switched to Tesco, and the woman spent hours setting up the phone.