Tesco Mobile

Tesco Mobile Outage Report in Kensington, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Kensington, Greater London, England 09/28/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, London, Croydon, Hammersmith, Bermondsey and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomHammersmith Total Blackout
United KingdomBermondsey Internet
United KingdomCamden Town Internet

Community Discussion

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Tesco Mobile Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • berringer1889 Toby🇬🇧🍊 (@berringer1889) reported from Spelthorne District, England

    @tescomobile still no service can someone let me know why

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • hxnnxhbananax Hannah (@hxnnxhbananax) reported

    @tescomobile My partner is struggling to pay his phone bill. Each time he is text a link but can’t actually find on the website where he can pay his bill. When he does click something it says issues mean he can’t access it. Any help would be great please

  • turtleinthepark Connor 𓆉 🇵🇸🇵🇸🇵🇸 (@turtleinthepark) reported

    @imthe_ghostface @tescomobile if you’re within 14 days of getting the contract you could just cancel it and start again

  • HollyoaksNut 🐇LinsStyles🐇 (@HollyoaksNut) reported

    @tescomobile is there problems with your network? Since Wednesday, I've only had about 2 bars on my signal.

  • Warbur G Jeffery (@Warbur) reported

    @tescomobile It’s a shame you don’t operate in the same way as others. BT allowed us to change 2 phones onto other much better tariffs mid contract with no issues. It’s a shame but it’s obviously time to move these 4 phones away from you when the contracts expire.

  • AbdulHai23 Abdul Hai (@AbdulHai23) reported

    @tescomobile Hi afternoon I have a new android phone. Instead of delete it gives me the option of archieve. Is that down to you, android or the phone maker? Does archieve take up any space on my phone?

  • Trudgillz Trudgill (@Trudgillz) reported

    @tescomobile Thank you Maria, I have tried that number but it does not support my textphone? Do you have a text phone number as I am hard of hearing?

  • gavin_uk Gavin (@gavin_uk) reported

    @tescomobile Very poor customer service today after 3 identical faults with the same handset that is meant to be fixed & your website has technical problems when trying to view bills and manage the account. How quickly can I get 3 pac codes to move to another provider?

  • Geoff31729561 Geoff (@Geoff31729561) reported

    @tescomobile no mobile connection is service down ?

  • seanaw27 Sean Williamson (@seanaw27) reported

    @tescomobile hi, I haven't been able to log in to my account for three days to check about an upgrade. Is there a problem with your website please?

  • debsyW14 MD (@debsyW14) reported

    @tescomobile unable to login and update phone. It just seems to be stuck on password can’t get passed getting a pin.