Tesco Mobile

Tesco Mobile Outage Report in Kensington, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Kensington, Greater London, England 08/13/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kensington, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Bermondsey, Camden Town, London, Croydon, Hackney, Wandsworth, Islington, Ealing, City of Westminster, Stanmore, Enfield Town, Golders Green, Harrow, Colindale and Borehamwood.

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City Problem Type Report Time
United KingdomBermondsey Internet
United KingdomCamden Town Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomCroydon Internet

Community Discussion

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Tesco Mobile Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile need help with my application for new contract which is currently on hold. Takes too long on hold when calling. Please DM me so I can give further details.

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • Gallagher1Andy Andy Gallagher (@Gallagher1Andy) reported from Hillingdon, England

    @tescomobile hi, just converted my Clubcard voucher to Tesco Mobile Rewards but voucher code not working. Please help

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Scent_Trail Scent Trail (@Scent_Trail) reported

    @tescomobile I have no idea if the sim is active. The old handset doesn't work and it doesn't fit in the new phone

  • billy1474 Billy Reid (@billy1474) reported

    @tescomobile wonder why the phone signal in scottish borders is poor at moment used to be really good coverage now getting a lot of poor areas

  • ColinHFJames Colin James (@ColinHFJames) reported

    @tescomobile We'll ring back Monday morning regarding your upgrade and new contract. Didn't ring off to EE. Never trust a company that fails to do what they said they would.

  • LucyLew74930443 Lucy Lewis (@LucyLew74930443) reported

    @tescomobile But the pins never got sent. The number is right but they never came through

  • realjoebrown Joe Brown (@realjoebrown) reported

    @w4ndle @tescomobile I never get a 4G signal!

  • Scent_Trail Scent Trail (@Scent_Trail) reported

    @tescomobile your staff are the most unhelpful & obstructive I have come across. Having issues with dead mobile. New mobile received. Can't get through security for some reason. If 10 yr old sim doesn't work in the new mobile, been told the charity I work for can't keep number.

  • skeletonpepsi ً (@skeletonpepsi) reported

    @tescomobile i texted swap on my old phone with my current number with the new number serial (new sim) for my new phone but i added the new sim in the new phone with a different number before the the old phone and my actual number lost signal, did i mess up?

  • wombleway 🏴󠁧󠁢󠁷󠁬󠁳󠁿 ~ Dave ~ 🇬🇧 (@wombleway) reported

    @ess_emm_aitch @tescomobile Weirdly, I'm not even angry or upset about it... Just amazed at the lack of understanding of the words "coma" & "days to live"... I can only assume the call is scripted and this threw the customer services *** completely off track! I've just told her to cancel the Direct Debit.

  • P_T_McC P_Mac (@P_T_McC) reported

    @Jennife14435458 @tescomobile Oh the old grey stuff works sometimes Jenn, just sometimes Plus 'procedures' noted 'over the shoulder' of 'genius' hubby help sometimes too It's a cobble, reverting back to known 4G connection but it's working, for now.

  • anzbmw isv (@anzbmw) reported

    @tescomobile are all your staff rude to new customers why have you rolled over data and minutes on my wife’s account for the 1st month and now taken it away. Also the data seems to be tuning out faster then normal usage.