Tesco Mobile

Tesco Mobile Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR2.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Croydon, Greater London, England 12/01/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, Croydon, London, Hammersmith and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomCroydon Phone
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHammersmith Total Blackout

Community Discussion

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ambergambler_ K💙tie Mc (@ambergambler_) reported

    @tescomobile I need a replacement SIM for my pay as you go account - I can’t find the relevant help section on your website - can you help please?

  • andyhall2171 Andy Hall (@andyhall2171) reported

    @tescomobile 40 mins on the phone on hold only to be cut of twice. My phone not in contract now has a contract I didn’t ask for and I can’t speak to anyone. On Sunday my click and collect was wrong and customer service not what it usually is come on Tesco’s!!!!

  • archie333333 Artur D (@archie333333) reported

    @tescomobile what's wrong with your network again? I have full signal strength and HSPA+ yet Internet doesn't work. Fix it.

  • alfce4 Chris Richmond (@alfce4) reported from Douglas, Douglas

    @tescomobile I do actually have a top up voucher that i purchased from your IOM Store in September but did not put it on the phone as dad did not go away .. However some of the numbers have faded and are unreadable .. Is there any way that £10 top up be used other i am £10 down already .

  • CammieRacing Cammie Racing (@CammieRacing) reported

    After the NIGHTMARE of buying a phone from @giffgaff (2 with faulty batteries, 1 scratched up) I'm sorry I ever left @tescomobile, will you have me back? Your lack of calls over Wifi seem like a mild problem to have compared to dealing with GiffGaff.

  • GreenSpursKK Jason OBrien (@GreenSpursKK) reported

    @tescomobile any offers/incentives to keep a current customer from moving ? #Unlocked #offers #Upgrades

  • levylass Moira McLoughlin 💙 (@levylass) reported

    @tescomobile awful customercare service been ringing this evening for 20 mins you’ve blocked my husbands phone sent a puk code that doesn’t work and charged him for next month ??? Now he has no access to old or new phone Great stuff no contact tonight now

  • RuthT6HR Platinum Blonde (@RuthT6HR) reported

    @tescomobile Morning Maria no it doesn't break down to a smaller size. If I go back to the store will I get one from there

  • Larakine Larakine (@Larakine) reported

    Hi @tescomobile. Tech support needed pls! Moved from EE & ported old number. Sent PAC code a week ago & started using my new SIM Friday. I receive calls to my old number but can't make any outgoing calls. SMS messages are being sent from the new number. Help!

  • nutella_khala nutella (@nutella_khala) reported

    @tescomobile you should kill yourself NOW and give someone else your clubcard (me plzzzz I dont know how to apply to one hit me up in dms for support) 🥶clean up on isle *****