Tesco Mobile Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (40%)
-
Total Blackout (31%)
-
Internet (23%)
-
E-mail (5%)
-
Wi-fi (2%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Hammersmith, Hackney and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
-
Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
-
Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
-
Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
crypto4all
(@rob2010svk) reported
@tescomobileire hi folks, i cant log into my tescomobile account, any help , thanks
-
Claudia Ellis
(@ClaudiaEllis16) reported
@Tesco @tescomobile think it’s disgusting my friend has a faulty phone which is no longer working properly whilst her mum is in hospital and you expect her to pay off her contract in full instead of doing anything to help her in the middle of a pandemic.
-
CARL68R
(@Carl68R) reported
@tescomobile I left a long time ago due to poor customer service, just one account to take elsewhere. False economy overcharging for a service thats been paid up, but you can keep the £32. Won't be getting anymore.
-
RubyTinkerbell
(@RubyTinkerbell) reported
Moved from the absolute garbage mobile provider that is @virginmobile to @tescomobile recently; @ 1st the signal was much better, but lately it's been pathetic! Can't any1 provide a decent service these days? They're all happy to take their monthly fee though!
-
Donna
(@DonnaBoo63) reported
@tescomobile Really need resolution to this issue. Phone went back via DPD Monday 4th (as arranged by Additional Support Team) but still not had confirmation of receipt and cancellation of contract.
-
Chantelle Gleed
(@Chantilly0304) reported
@tescomobile I'm getting really fed up now. I've tried contacting you so many times and now without my phone for nearly a month as you can't seem to be able to pick it up to fix it like I've asked 3/4 times now, yet I'm still having to pay my bill? Fed up.
-
Dom Maguire
(@dommaguire) reported
@tescomobile So, my NHS ID doesn't help me anymore then?
-
RubyTinkerbell
(@RubyTinkerbell) reported
@tescomobile Signal problems in most of my house nowadays. Have checked the link & says there aren't any issues; but it's hardly going to say there's an issue, cause that'll lead to justified complaints. Will be looking for another provider if doesn't improve.
-
Jon proctor (remember to follow me back :P )
(@DoormanJon) reported
Avoid @tescomobile avoid avoid avoid Scam artists of the highest order overpriced under performed nd no support whatsoever If you want a proper phone.. Go elsewhere
-
CARL68R
(@Carl68R) reported
Used to have 4 phones with @tescomobile slowly one by one I've got the family to switch. Today my wife was finally convinced by your unfair service. 👍