Tesco Mobile

Tesco Mobile Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR2.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Croydon, Greater London, England 12/12/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Total Blackout (26%)

    Total Blackout (26%)

  3. Internet (25%)

    Internet (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Sutton, Dagenham, Epsom, Surbiton, Hackney, Croydon, Hammersmith and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSutton Phone
United KingdomDagenham Internet
United KingdomLondon Phone
United KingdomEpsom Phone
United KingdomLondon Internet

Community Discussion

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Exposed62 Exposed6 (@Exposed62) reported

    About customer care team @tescomobile MORE like take your money team for CRAP NETWORK TEAM 36 Months OF HELL @tescomobile DONT JOIN THIS DEAD NETWORK ROBBING YOUR MONEY FOR YEARS

  • Exposed62 Exposed6 (@Exposed62) reported

    @tescomobile I had a complaint today logged it with four members of staff from @tescomobile customer care team asked speak to a manager and they get a complaint advisor to call me telling what he can’t do for me @tescomobile #Jokenetwork

  • GeralltB Gerallt (@GeralltB) reported

    Never had issues with phone signal in the past from any supplier but the last few days have been a nightmare @tescomobile

  • Exposed62 Exposed6 (@Exposed62) reported

    JAKE, ALISON AND SADIES all staff at @tescomobile customer care team incompetent CLOWNS

  • Exposed62 Exposed6 (@Exposed62) reported

    Shocking customer service Kelvin @tescomobile complaint advisor

  • Exposed62 Exposed6 (@Exposed62) reported

    @tescomobile the poorest customer service you ever received @tescomobile they have NO MANAGEMENT TO TALk TO THEIR CUSTOMERS 36 MONTHS CONTRACTS OF HELL YOUR GOING ON WATCHDOGS @BBCWatchdog

  • Exposed62 Exposed6 (@Exposed62) reported

    @tescomobile WOW it took you all day to reply to one of your customers shocking just like your customer care team @tescomobile

  • nk_1989 Nimesh Khetani (@nk_1989) reported

    @virginmedia just sent me a message saying sorry call us back. You make billions where is the customer service in you calling me back? Moving to @tescomobile shout me guys #badservice #loyalty

  • Enthusiastagirl Sam Harper 💙 (@Enthusiastagirl) reported

    @tescomobile Not impressed… trying to use the app and/or the help line to increase my data but I’ve been blocked and the phone lines are apparently inundated… 🙄

  • RosieElliceDes Rosie Ellice Designs (@RosieElliceDes) reported

    Day 9 and counting of no service from @tescomobile