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Tesco Mobile

Tesco Mobile Outage Report in Croydon, England

Service-wide status: Tesco Mobile

Some problems detected

Users are reporting problems related to: internet, total blackout and phone.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • Latest local activity: Sep 18, 10:13 AM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 51% Total Blackout (51%)
  • 38% Internet (38%)
  • 5% Phone (5%)
  • 3% E-mail (3%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Croydon come from postal codes CR90 .

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

Tesco Mobile signals over the past 24 hours, with local activity from Croydon, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

September 23: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Hammersmith, and Hackney.

CityProblem TypeReport Time
London Total Blackout 5 days ago
London E-mail 5 days ago
London Internet 7 days ago
London Internet 8 days ago
Croydon Phone 10 days ago
Hammersmith Total Blackout 13 days ago

Nearby cities with recent reports

London

2 signals in the past 7 days

5 days ago

Community Discussion

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • relistichwofbow
    Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • ImperfectiousMe
    Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • IainGordon2
    Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • wwinter86
    William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • PaddiePower
    Paddy (@PaddiePower) reported from Kensington, England

    @tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • 5_iron
    Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • pennacksplace
    Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SBarrettBar
    Steven Barrett (@SBarrettBar) reported

    @Nelia23893053 @tescomobile It all goes to the Treasury - Regulators are the Civil Service The whole thing is a con.

  • ArtilleryMan728
    Mark (@ArtilleryMan728) reported

    Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

  • DavidWa57433939
    David Walsh (@DavidWa57433939) reported

    @tescomobile Went with Vodafone after. The manner of the Tesco mobile staff in the Wexford Town and New Ross stores was disgraceful. Ye have lost a loyal customer.

  • bean0509
    Justine (@bean0509) reported

    @HeldinEU @LeonTransaxle @tescomobile I hope so. M just rang me 🥱 peace has been broken x

  • legalstyleblog
    Legal Style Blog (@legalstyleblog) reported

    @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.

  • belld10
    David Bell (@belld10) reported

    @tescomobile travelling London to Swansea and constant drop outs and 5g that doesn’t load any pages…….whats happened to cellular service in UK?

  • Orsonkartt
    Orson (@Orsonkartt) reported

    @tescomobile I’m still receiving very flaky service , went to my local Tesco phone shop. They reckon it’s to do with the weather and Recomended taking on another service like ee so that while Tesco is down, which it is often , I can still get data. Good idea ? Or no?

  • simondukamp
    Simon (@simondukamp) reported

    It has been nearly 5 months and the horrible people at @tescomobile continue to daily. It is now time for @Tesco to do their jobs.

  • BeddoeSusan
    susan beddoe (@BeddoeSusan) reported

    @SBarrettBar @tescomobile I'm with tesco mobile and have been for years, i have never needed a pac code, surely though they can't keep it from you, don't you need it to switch companies.

  • loobylambchop
    loobylou (@loobylambchop) reported

    @tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off

Recent Tesco Mobile reports in Croydon, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • London: Total Blackout
  • London: E-mail
  • London: Internet
  • London: Internet
  • Croydon: Phone
  • Hammersmith: Total Blackout

Tesco Mobile detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (2 minutes)
  • Detected:
    Detection ended: (11 minutes)
  • Detected:
    Detection ended: (18 minutes)

Tesco Mobile outage reports by location

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