Tesco Mobile outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  juliewebber (@juliewebber88) reported 44 seconds ago from Camberwell, England

  @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

• 
  Caz collins (@CazCAFC) reported 22 minutes ago from Bromley, England

  @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

• 
  juliewebber (@juliewebber88) reported 27 minutes ago from Camberwell, England

  @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

• 
  Stephen (@pennacksplace) reported 28 minutes ago from Camberwell, England

  EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

• 
  juliewebber (@juliewebber88) reported 52 minutes ago from Camberwell, England

  @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

• 
  juliewebber (@juliewebber88) reported 52 minutes ago from Camberwell, England

  @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aileen Murphy (@AileenMurphy100) reported 15 minutes ago

  @tescomobile Where can I email a complaint. Any email address you have

• 
  Jim Hurst (@xLevel) reported 16 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!

• 
  sanguine_kodiak (@sanguine_kodiak) reported 17 minutes ago

  @SBarrettBar @Baronbigbucks @tescomobile I suspect you've already tried but for what it's worth its PAC followed by your birth date eg PAC DDMMYY to 65075. Sometimes authentication fails which needs tech support if the web portal doesn't allow PAC requests.

• 
  Shaun Reviewer (@ReviewShau42660) reported 20 minutes ago

  @tescomobile DO NOT get a tesco phone contract IF u live in Bournemouth BH4 area as signal non existent. Don't say it's good Tesco as it's NOT and never has been.

• 
  lee deeble (@LeeDeeble) reported 21 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  Simon (@simondukamp) reported 22 minutes ago

  It has been nearly 5 months and the horrible people at @tescomobile continue to daily. It is now time for @Tesco to do their jobs.

• 
  chatterbox (@chatkins1) reported 24 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Ann (@English_girl98) reported 30 minutes ago

  @tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.

• 
  Ann (@English_girl98) reported 30 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Goona1978 (@Goona1978) reported 32 minutes ago

  @tescomobile Hi. I’m currently in Spain and having an issue with your data service. It was working fine and now has slowed right down. I’m still in my data allowance and wondered if there was an issue? Regards, Joe