Tesco Mobile Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Tesco Mobile
Tesco Mobile is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (14%)
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E-mail (5%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Epsom, London, Brentford, Islington, Dagenham, Bermondsey, Hampton, Mitcham, Ealing, Newham, Paddington, Croydon, Greenford, Hounslow and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Phone | |
| London |
Phone | |
| Brentford |
Phone | |
| Islington |
Phone | |
| Dagenham |
Total Blackout | |
| Dagenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Neil
(@ryanstv001) reported
@tescomobile @EE Have hiked my price AGAIN this happens every year and they say it’s for improvements but my service never improves, I won’t be sticking around
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Laura Jane Marsden
(@missmarsden) reported
@tescomobile I’ve spoken to every single member of the Tesco mobile and Clubcard team and received no compensation, refund or solution so I shan’t be wasting any more of my time, but thank you
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SwarveStudios
(@SwarveStudios) reported
@porcinesludge @dazzypops @tescomobile Yeah but whats the signal like on voda?
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hello human
(@porcinesludge) reported
@chris_carley @dazzypops @tescomobile I could never do that, my mobile signal to my house is terrible, no-one that I choose helps, I'd love to be able to use unlimited data through my phone
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SwarveStudios
(@SwarveStudios) reported
@AEWMike @tescomobile @EE Bruh EE is the biggest scam.. They say they have the most 4g coverage, theyre not lying, but theyre not telling you whether the quality of that coverage is good. So many areas it will say 4g but you'll have no signal so its a massive loophole and marketing ploy with kevin bacon
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Beorge Gest
(@california6182) reported
@tescomobile But ain’t your signal rubbish??? It doesn’t even work in your stores!!!!!
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martin hamilton
(@martim_hamilton) reported
@tescomobile hi I have no signal in the hednesford area Ws122nw is the network down?
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Matthew
(@Matthew_JC) reported
@tescomobile Sadly Tesco Mobile uses the @O2 network, which is pretty poo compared to @EE. EE is expensive, but you tend to get what you pay for.
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SwarveStudios
(@SwarveStudios) reported
@tescomobile I was with tesco for 4 years, i switched to EE (most 4G coverage in the uk btw..) to consolidate my home broadband, tv and mobile into one bill. Worst mistake. @EE say most coverage but that doesnt account for quality of coverage, so many times you have "4G" but no signal bars---
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SwarveStudios
(@SwarveStudios) reported
@tescomobile @EE -its like mcdonalds saying our burgers contain 100% british beef, it almost sounds like theyre saying their burgers are 100% beef, no, the beef that is contained is british, albeit in a very small percentage of the burgers content. EE was terrible, i was contract-stuck. - - -