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Tesco Mobile

Tesco Mobile outages and service status in Croydon, England

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Croydon come from postal codes CR0 and CR7 .

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Croydon, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Hackney, City of London, Croydon, Mitcham, City of Westminster, Kingston upon Thames, Wandsworth, Barking, and Southwark.

CityProblem TypeReport Time
Hammersmith Internet 6 days ago
London Total Blackout 8 days ago
London Phone 9 days ago
Hammersmith Internet 12 days ago
Hammersmith Total Blackout 12 days ago
London Total Blackout 13 days ago

Community Discussion

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • wonky_lauren
    Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50
    peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BhaviniShah
    Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy
    #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ImperfectiousMe
    Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier
    Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • relistichwofbow
    Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • quinsgirl71
    Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • 5_iron
    Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • NesliShafak
    Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor
    Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • juliewebber88
    juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • tinmanrocks
    tinman (@tinmanrocks) reported

    @alcatelmobileuk @tescomobile Any updates on this issue? Thanks.

  • Scottpa82126548
    PaulScottMac. (@Scottpa82126548) reported

    @tescomobile Every time I try to do things it can take a few mins to even load Google. They obviously don't monitor Twitter like you do. Thanks for the help.

  • MillennialTweet
    Andrew Fitzgerald Henck (@MillennialTweet) reported

    @tescomobile Spend 30 min unsuccessfully trying to load a new payment card online. Error message prompts me to call Customer Support. They tell me they can't do anything. Go back to square one. This is not a good system. Basic transactions should be easy!

  • MyWords2021
    Michael Chandler (@MyWords2021) reported

    @tescomobile RUDE AND IGNORANT. READ MY LAST DM

  • murdochfan66
    Maggie (@murdochfan66) reported

    Important; Was due to get my booster vaccination this week from @hselive. No text arrived. Made appointment online. Again no texts received. Rang helpline this morning. Appears to be a problem for @tescomobile customers getting texts. If you're due a booster use email for code

  • MargaretOGorm12
    Margaret O'Gorman (@MargaretOGorm12) reported

    @tescomobile Is there a problem with your network in Spain

  • HighPeakHallam
    John Hallam (@HighPeakHallam) reported

    @d_p_m_d @talkSPORT @tescomobile Total disgrace, money and power rules , don't upset the Premier Elite, God help us

  • Cafe2uMike
    MIke Summers (@Cafe2uMike) reported

    @tescomobile my daughters safety buffer has been used up my text messages to the premium number 0008482222. Although it does not appear on the phone and there is no way of blocking it. Please can you help.

  • tracey_wicker
    Tracey Wicker (@tracey_wicker) reported

    @tescomobile PLEASE can someone help me urgently? You've left a vulnerable, housebound person without a phone for SIX days & given mostly (with an exception) very poor customer service. Every time I call tonight my phone loses signal. I gave number I was calling from so if I got

  • MrsJam05
    Jenny Mair (@MrsJam05) reported

    @Tesco please can you resolve the issue with the favourites on the @tescomobile app as all tge favourites are out of order