Tesco Mobile Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (42%)
-
Total Blackout (30%)
-
Internet (23%)
-
E-mail (4%)
-
Wi-fi (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Hackney, London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
-
Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
-
Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
-
Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
William Cody Winter⚜
(@wwinter86) reported
from
Hounslow, England
@tescomobile any plans to support eSims yet?
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
𝕽𝖔𝖈𝖐𝕽𝖔𝖑𝖑𝕯𝖗𝖎𝖛𝖊𝖗
(@RockRollDriver) reported
@tescomobile Oh Jeez you are hard work..... It's NOT phones I want, the complaint was about the PHONE APP!! No wonder @Tesco has such a poor reputation for customer service FFS! Tesco tell you that you can check availability of goodvia the phone app!!!!!
-
Veronica Scott
(@1c18a29b54484b4) reported
@tescomobile absolute horrific Customer "Care" - just commenced contract, wish i hadn't!!
-
Andy Phillips
(@APhillips1962) reported
@tescomobile For anyone coming on this page in the hope of resolving a problem , think again. For your own sanity and health join another network this lot are incompetent . Fed up with constant broken promises trying rectify a **** up caused by TESCO MOBILE,
-
simon shaw
(@simonsh82307626) reported
@tescomobile I have been a pay as you go customer for many years but decided to have a new cheap phone on contract,not good so asked to cancel and return to PAYG and keep original number was told OK,3 online chats,1 rude call and still nothing,awful!
-
Razwan Nazir
(@RazNazir) reported
@cymraesydwi @tescomobile Poor service
-
Lindsay Brunt
(@Lindsay_Brunt) reported
@paulrdon @tescomobile It’s so bad! But Tesco will blame your phone or area for the issue… just had mine checked at Apple Store and it’s deffo not the phone!
-
Anton Conro
(@AntonConro) reported
@tescomobile what is happening with your roaming charges after spring 2023. I'm due to renew contract. Used online chat and they wouldn't tell me. If roaming charges coming will change network. Thanks.
-
Gemma cramphorn
(@GemmaCramphorn) reported
@tescomobile DO NOT take a mobile contract out with tescos . Rubbish customer care service and they can’t resolve an issue they have caused on the account. Even been a customer for 12 years.
-
GarfieldTheCat
(@GarfieldTheCa15) reported
@tescomobile I've referred it to the ASA who I'm sure will be in touch with your organisation. In the meantime it's a joke that you cannot yet say what you will be charging in terms of roaming for this summer. I'm a current customer and am holding off renewing *any* of the 4 contracts I have
-
𝕽𝖔𝖈𝖐𝕽𝖔𝖑𝖑𝕯𝖗𝖎𝖛𝖊𝖗
(@RockRollDriver) reported
@Tesco @tescomobile Useless service, no available phone number to check stock at local branch, no way of checking stock of ONE item, at this specific branch via their app. App now uninstalled and attempting to source item elsewhere as #Tesco dont want my business!