Tesco Mobile outages and service status in Croydon, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout.
- Total Blackout (100%)
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Tesco Mobile
Tesco Mobile is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croydon, England
The most recent Tesco Mobile outage reports came from the following cities: Purley, Croydon, and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Purley
|
Total Blackout | 27 days ago |
|
Croydon
|
Internet | 2 months ago |
|
Mitcham
|
Phone | 2 months ago |
|
Croydon
|
Phone | 2 months ago |
|
City of Westminster
|
Internet | 2 months ago |
|
Wandsworth
|
Phone | 2 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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Caz collins (@CazCAFC) reported from Bromley, England@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Stephen (@pennacksplace) reported from Camberwell, EnglandEE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Hot Dog Trainer (@ondineb) reported@tescomobile 1hour 5 minutes still being told to call back. I just want to lower the tariff for the remainder of the contract to something I can better afford. It's such a disgusting way to treat vulnerable people.
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Ad Knott (@adzk80) reported@MrChrisAdley @tescomobile After several phone calls and not a helpful chat box we still got nowhere, a lot of hassle to get in to a network with a new phone so we cancelled sent the phone back and went with EE
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Aaron hassan (@custardwarrior) reported@tescomobile Not yet but I don't always trust the information coz all I get is no issue then customer advisor says oh we are doing upgrade work in that area
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Mike W (@tete_blanche) reported@tescomobile I'm having issues with my handset, how do I go about resolving? It's it best to go on store
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Sam Horne (@SHN51989) reported@tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!
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john5691 (@JohnMac22756388) reported@tescomobile Hey you do o ow the UK is nearly 80% white don't you? But you'd never think it watching your last TV adverts. It looked 80% BLACK & 20% White, never use you now
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Jim (@Jimdoggy86) reported@tescomobile Awful signal as usual. Area coverage never been updated. Cant wait to change networks
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Marti (@Marticat2000) reported@tescomobile 17 plus yrs with 02 at workplace, 8yrs personal, no problems: 9 months with Tesco and nothing but a pain from the start!🤬
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile