Tesco Mobile

Tesco Mobile Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR0 and CR7.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Croydon, Greater London, England 03/28/2026 12:10

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Hackney, City of London, Croydon, Mitcham, City of Westminster, Kingston upon Thames, Wandsworth, Barking, Southwark and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomHackney Wi-fi
United KingdomCity of London Wi-fi

Community Discussion

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SunnySue12 ButterflySue (@SunnySue12) reported

    @tescomobile Hi, please can you help? I live in Spain now, using Tesco Pay As You Go SIM card. How do I top up my credit? The payment will not go through online as I do not have a U.K. address?

  • LizTuition Liz Little (Clay) (@LizTuition) reported

    @NatWest_Help Good morning. Why can't I cancel my @tescomobile insurance direct debit on the Nat West app or through online banking. Other DDs can be easily cancelled. Why not this one? I shouldn't have to phone telephone banking about this as suggested online.

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @danbrusca @tescomobile Update: they couldn't even cancel my contract properly. Tried to transfer me & cut me off. Agent admitted that this is a nationwide issue with people porting across. Tesco knows this yet still keep accepting new customers. Formal complaint will be raised. Avoid Tesco at all costs

  • imDANtastic Daniel Matthews (@imDANtastic) reported

    @tescomobile hello. Somebody has attempted to take out a mobile contract with you fraudulently in my name (alerted via a hard search on @ClearScore) - impossible to email you direct unless a customer. Help please!

  • GemmaHamilton91 Gemma Hamilton (@GemmaHamilton91) reported

    Great service from @tescomobile trailed myself and 2 kids to get a new phone from Bellshill tesco mobile. Shops shut at 4pm today even though it says 7pm online . Thanks for the hour long round trip with 2 toddlers in tow for nothing 😒😒

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @tescomobile @danbrusca But you'll continue accepting new customers even though you know there's a good chance they won't get the service you charge them for. Very good. And your customer service agent said the issue was nationwide. You guys can't even get your lies straight.

  • Saffi_f1 Saffi 💙 (@Saffi_f1) reported

    @tescomobile Hi. I'm having trouble staying connected to mobile data. The only way to get it back is to restart the phone. Then it will only last for a couple of hours then drop out. Thanks

  • MichaelAyres92 Michael Ayres 🇺🇦💙💛 (@MichaelAyres92) reported

    @tescomobile I recently ported over my old phone number to my new sim (& phone), but now every time I make or receive a phone call, my 4G signal just disappears and I have to turn my phone off and on again to get Internet back. Any idea why?

  • adamjhhayden Adam (@adamjhhayden) reported

    @tescomobile when is Mi Pay going to start working? Cannot top up via credit/debit card, PayPal or direct debit. 3 days this is going on, very poor

  • julialittledee JuMcGoo (@julialittledee) reported

    @tescomobile poor show. Tried to sign up for new contract at 21.30. Deal ended at midnight. You needed me to verify but not open until today. Agent said no deal now. V annoyed.