Tesco Mobile Outage Report in Croydon, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Croydon come from postal codes CR0 and CR7.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Tesco Mobile
Tesco Mobile is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (43%)
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Internet (29%)
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Total Blackout (23%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: City of London, Croydon, London, Hammersmith, Mitcham, Hackney, City of Westminster, Kingston upon Thames, Wandsworth, Barking, Southwark, Epsom and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Stephen
(@pennacksplace) reported
from
Camberwell, England
EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Ann Fisher
(@AnnFish21810338) reported
@tescomobile I’m having massive problems with my phone identifying incoming calls since moving to Tesco and nobody there seems to be able to sort it out. What’s going on?
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Sandra Gomes afzal
(@AfzalGomes) reported
@tescomobile - anyone had issues with data usage after transferring to Tesco Mobile from another provider? It’s been almost 2 months now and they can’t resolve it or escalate the issue?
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Richard
(@FrRDMutter) reported
Hey @tescomobile is there something wrong with your network? I’ve had no service for a day and a half now…
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Marcus
(@marcus7835) reported
@tescomobile Are you having problems with your website, as when I try and checkout a upgrade I get a red box saying we are having technical difficulties try again, been like it since early this morning.
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Janice Oliver-Prest
(@JaniceOliver_) reported
from
Nottinghamshire, England
@tescomobile I have just joined your network but have had no emails/updates on when I’ll receive my new phone? It’s pretty urgent
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Carly 🏴
(@mastodonbarky) reported
@tescomobile As you can see, there is no issue with my credit file, I checked Equifax via ClearScore too. There are no issues. So 31.99x 36. £1151 loss because you can’t be bothered to check if there is an issue. No probs.
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💜💙Roopa Benstead💙💜
(@RoopaBenstead) reported
@tescomobile I’ve requested to speak to a manager but the manager refused to come the phone. How am I supposed to complain about the staff not doing their jobs properly? I’ve been trying to sort out this issue for an entire week!
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Andrew
(@andrewgerson4) reported
@neilslater36 @tescomobile That is theft! Obtaining money from a customer without availing the services promised is theft. Instead of fixing the problem, they resolved to stealing from their customers
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Neil Slater
(@neilslater36) reported
@andrewgerson4 @tescomobile I've had a problem with @tescomobile too,was having serious issues with 4 accounts so cancelled and was assured no early termination fees, then my new bill arrived I was expecting a "final bill" with a nominal figure only to find they've charged me early termination fees, 😡
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Zachary
(@ZacharyBirchley) reported
@TescoMobile I’m disappointed with the service I’ve received. I have been a customer for 2months &my contract hasn’t worked since I purchased it. I’ve contacted customer service many times &have not reached a resolution. I expect better from a major company. #disappointed