Tesco Mobile

Tesco Mobile Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Croydon, Greater London, England 01/29/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Croydon, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Tower Hamlets, Hackney, Croydon, City of London, London, Southall, Fulham, Poplar, Sutton, Dagenham, Epsom and Surbiton.

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City Problem Type Report Time
United KingdomTower Hamlets Phone
United KingdomHackney Internet
United KingdomCroydon Phone
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SBTheDon Sajjid Balolia (@SBTheDon) reported from Dublin City, Leinster

    @tescomobile aunt had phone stolen. Wants to cancel UK tesco sim and end contract. Called customer services but couldn't remember passwords and was refused access by customer services on the phone. How can she cancel as it is still active but, she might be racking up charges 🙈🙈

  • AladtheLoy AladtheLoy (@AladtheLoy) reported

    @tescomobile @WhichUK It baffles me how you got voted 12 years running, I needed some basic help splitting a bill but not possible no help and spending a whopping 55.99 on extra data I feel sick and let down thanks tesco welcome to 2022

  • WinchesterMouse WinchesterMysteryMouse (@WinchesterMouse) reported

    @tescomobile I had to cancel my insurance as I could no longer afford it after becoming homeless and moving into a homeless hostel, so I'm not sure what to do. I'm disabled and on Universal Credit and need a phone to manage these things.

  • bbckirstenc Kirsten Campbell (@bbckirstenc) reported

    @tescomobile No. Just the one that’s broken. I had to phone from my landline because I couldn’t get into my account online without the pin. I don’t understand why the new contract couldn’t be emailed or why promised return calls haven’t been made.

  • StevenBishop15 Steven Bishop (@StevenBishop15) reported

    @tescomobile been a customer for years. I'm between internet providers, so topped my son's pay as you go up for the first time in ages to give him some data. £6 gone in less than 10 minutes. Quite frankly disgusted. Please explain how you can justify this?

  • JustMagnum2 Nobby Wand (@JustMagnum2) reported

    @tescomobile Last night i purchased a phone and have not been sent a tracking number for the order but when i go into the dpd site it says the code i enter is incorrect despite entering the code i have recieved in my email, can i have help?

  • stuartay4646 stuart young (@stuartay4646) reported

    @tescomobile could you tell me why after 4 days and 3 visits to your store and 3 attempts to connect, why my new phone STILL isn’t working? Beyond poor service….

  • stuartay4646 stuart young (@stuartay4646) reported

    @tescomobile Hi Rob, yet again Tesco mobile fail to deliver, after a very helpful, off duty member of staff got through to your inept technical team, we were assured all would be ok by 2030, and guess what? NOTHING… a JOKE

  • bob316uk rob burr (@bob316uk) reported

    @tescomobile I know you your messages is open to everyone that's why I have Twitter on my account it's to prove that I'm not stupid or dumb or idiot everyone knows that I'm to same I'm still angry and fed up the how I've been treated by Tesco's so so no one's has got back to me yet still not

  • MelsMadness96 MelsMadness96 (@MelsMadness96) reported

    @tescomobile I’m case you can’t read the previous replies, I know what the issue is. It’s your tower mast that after almost a year you’ve STILL not fixed and you learn “boosting” of the others Is ineffective. So, what do you plan to do since you’re making our contract void?