Tesco Mobile Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR7 and CR0.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (39%)
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Internet (30%)
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Total Blackout (26%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Hackney, City of London, Croydon, Mitcham, City of Westminster, Kingston upon Thames, Wandsworth, Barking, Southwark and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Total Blackout | |
| London |
||
| Hackney |
Wi-fi | |
| City of London |
Wi-fi |
Community Discussion
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Tesco Mobile Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte
(@Charl_1104) reported
@tescomobile It happens at all hours of the day though when I’m at home so I’m just wondering if there’s another issue as the network can’t be busy all the time throughout the week
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Joanna Piotrowska
(@asia198) reported
@iamamyhunter @tescomobile I have the same problem in my area and its now for nearly one month... each single time they saying engineer is trying to fix the problem...i wouldn't be able to do nothing if i wouldn't have home broadband with different provider
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Marvelous
(@safc4evaftm) reported
@tescomobile quick to respond to public tweet but no so quick to reply to my DM as I was asked to send. Best part of 3 hours and no reply. Top service.
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Victoria Hunt
(@tori_tweets) reported
@jellymalin It was reading a very similar story to this that made me switch after 25 years(!) from @VodafoneUK to @tescomobile. I now pay £11 a month. When I called Vodafone to terminate my contract they didn’t ask why. So sorry for your loss.
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Danni
(@DanniRobertson) reported
@tescomobile we have phoned and haven't been able to speak to a manager once and asked for this to he escalated twice. My gran had an accident yesterday when she was vulnerable and on her own resulting in a bad facial injury and she was unable to call any family as she had no se
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amy hunter
(@iamamyhunter) reported
@tescomobile Thank you Liz! I got an update this morning to say they won’t be in touch for the next 5 days unless it’s fixed so looking like a longer term issue 🥺
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Marvelous
(@safc4evaftm) reported
@tescomobile I wonder if there is any eta for resolution to the issue facing some new customers. SMS and Mobile Data not working. Joined with my partner on 04/01 and not been able to send SMS or use mobile data. Reported the issue to the network. Awaiting updates.
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Mukaki
(@MukakiWorld) reported
I've been with @tescomobile for 10 years, & now that my contract is ending and I want my phone unlocked, they're having all kinds of 'technical issues'. This isn't going to make me stay; if anything, now that I've seen your 'strategy', I'm looking forward to leaving.
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The Bogus Gasman 🇺🇦
(@BigTallTweets1) reported
@tescomobile My family (inc 2 kids) have been unable to make calls, have had no access to Internet and zero network for around 10 days now. Apparently maintenance work going on. Are customers getting compensation for this very poor service & access again? Not good enough.
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Alex
(@AleexM12) reported
@tescomobile apart from Wi-Fi I can’t get a stable connection on my new phone I got yesterday from you iPhone 14 pro max any help I’ve tried resetting re inserting SIM card to no avail driving me insane calls are dropping also.