Tesco Mobile

Tesco Mobile Outage Report in Croydon, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Croydon, Greater London, England 08/25/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Dagenham, Bermondsey, Camden Town, London, Croydon, Hackney, Wandsworth, Islington, Ealing and City of Westminster.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomDagenham Internet
United KingdomBermondsey Internet
United KingdomCamden Town Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • seymourjames3 Jimbooooo (@seymourjames3) reported

    @Pig_Maiden @tescomobile Have to unblock. You know me kerry no one at any point every told me that and result is I have been paying for data for 18 months now our 2 could not use. Gut in tesco irvine sorted the issue in 15 mins guys on phone had no clue I am looking around for new provider all 4 phones

  • seymourjames3 Jimbooooo (@seymourjames3) reported

    @Pig_Maiden @tescomobile You know me I'm not a stupid person. And dont take things lying down. Tesco have taken money from me and have lied by omittance. Rip off Britain have my email that all I have to say at this stage

  • DeSarahdean1992 Sarah Dean (@DeSarahdean1992) reported

    @tescomobile Hi Sean sorry for the late reply I was seeing Elton John live last night in Liverpool. I think their was no power going to phone to charge the phone. I think the usb phone charger in the car is not working properly. I have tired other phone chargers at home it was working fine

  • bryanmcc74 Bryan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@bryanmcc74) reported

    @tescomobile @O2 No it was good but since out of lockdown it gotten really bad

  • PSUKAndyK PSUK AndyK | A.King (@PSUKAndyK) reported

    Had two phones in two months from @tescomobile and neither of which work. I use my phone for work at times, but tescos only options theyve given me is to either 1) pay off my contract or 2) send it in for repair My first s21 @SamsungMobile screen broke, now this one has issues

  • Joanne76006149 Joanne (@Joanne76006149) reported

    @tescomobile are there any problems with the network today? I am unable to make/recieve calls texts and no mobile data

  • anwyldave Dave Anwyl (@anwyldave) reported

    @tescomobile your repair centre left me a message and sent me an email asking me to contact them but the number doesn't work. Is there any other way of contacting them?

  • joannescotland Joanne Scotland (@joannescotland) reported

    Why are mobile phone companies allowed to put time limits on PAYG top-ups. I topped up my son’s phone on @tescomobile on Thursday with £5 for emergency calls as he had a school trip. But it’s only valid until 16/7/22. I’ve bought that credit, so why can’t he keep it? 1/..

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @seymourjames3 @tescomobile Thanks, Jim. Utterly useless shower of charlatans. Happy to take the money but no regard for customers. I've documented everything. If not resolved soon I'll be bypassing Tesco altogether and taking my issue to the relevant ombudsman. So many folk having similar issues. So poor.

  • PalmerC73 ⓒⓛⓐⓘⓡⓔⓟ (@PalmerC73) reported

    So disappointed with @tescomobile I’m 9 months away from ending my contract and having issues with signal at my dads and sue to my brother needing a kidney transplant I need coverage all the time. Despite my efforts I’m getting nowhere. I can’t afford the exit fee but need signal