Tesco Mobile outages and service status in Croydon, England
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Tesco Mobile Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Caz collins (@CazCAFC) reported from Bromley, England@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Stephen (@pennacksplace) reported from Camberwell, EnglandEE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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chatterbox (@chatkins1) reported@tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint
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Mike Evans (@MikeEvstog) reported@tescomobile I tied that it just tells you to use the app, which my mother's phone does not support
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MatB ⓈⓉⒻⒸ (@MatB_STFC69) reportedNo signal all day today in Marlborough Wilts @tescomobile Please fix it!
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Barbara (@BarbaraSutton15) reported@Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network
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loobylou (@loobylambchop) reported@tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off
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Dave Gander (@DaveGander) reported@tescomobile I’ve just told you - my mobile banking app is locked. I’m not interested I am totally disgusted. No I will not hide behind DMs. Your customer care is crap and the service ****. Plus I’ve just lost one hour of chargeable labour, for which I will be invoicing. You are in debt.
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sanguine_kodiak (@sanguine_kodiak) reported@SBarrettBar @Baronbigbucks @tescomobile I suspect you've already tried but for what it's worth its PAC followed by your birth date eg PAC DDMMYY to 65075. Sometimes authentication fails which needs tech support if the web portal doesn't allow PAC requests.
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Lynda Hayes (@Lyndahayes) reported@TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!
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J Campbell (@JulesCampbell1) reported@tescomobile - How can a mobile phone provider not provide a phone that can get incoming texts or calls? After 9 days of a new phone when called from a landline my number is still not recognised. Your customer support is dire. As a new customer I won't be with you for long..
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🇮🇪 Tisme (@ClionaQ) reported@Djq1971 @tescomobile I'm with them 10plus years at 15e a month and the customer service has always been excellent 4 phones in the family with them