Tesco Mobile

Tesco Mobile Outage Report in Croydon, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Croydon, Greater London, England 03/30/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Dagenham, Islington, Greenford, Hounslow, Ealing, Caterham, Southwark, Balham, Bromley, Hackney, Bermondsey, Streatham and Woolwich.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomDagenham Phone
United KingdomIslington Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • PaddiePower Paddy (@PaddiePower) reported from Kensington, England

    @tescomobile I cannot call out - live chat telling me to call customer care but I cannot dial any number. Telling me to use a friend or family members phone - I live alone. What can I do?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • juzzyp Justin P (@juzzyp) reported

    @tescomobile Definitely a issue with the network at SL6 5 area. Data is stuck on 3G and voice calls are an issue, just thought I’d report it.

  • GemmaHoban Gemma Hoban (@GemmaHoban) reported

    @tescomobile Hi. This link doesn't work.

  • klambechops Karen Laverty (@klambechops) reported

    @tescomobile Still waiting for my order and call back from your concerns team. Not good enough Tesco. Four orders, many promises of delivery - STILL no phone. Money paid several times. Formal complaint will be made later today.

  • RichardHofman33 Richard Hofman (@RichardHofman33) reported

    @tescomobile Thank you very much, Maria, the complaint section didn't work in Chrome but it worked in Mozilla. So finally, I have sent it, fully hoping the SIM activation process will be done or at least made clear for customers to know exactly what to expect when asking for activation.

  • BarbaraStraughn Barbara Straughn (@BarbaraStraughn) reported

    @tescomobile I just tried Show my balance on the phone and it says Connection problem or invalid MMI code.

  • monsieurjoeh DrJoeH 💙💚🇪🇺🇬🇧#FBPA #WearAMask #WokeAndProud (@monsieurjoeh) reported

    @RachelAshleyVox @tescomobile Very little really doesn't help...to paraphrase.

  • W3nch42 Jayne Steele (@W3nch42) reported

    @tescomobile can you please tell me why my signal keeps dropping to 3G & throwing me off my calls????

  • BarbaraStraughn Barbara Straughn (@BarbaraStraughn) reported

    @tescomobile Hi Maria, I spoke to Customer support and they told me there were intermittent problems just 5 mins away from where I am so I guess that might be something to do with it.

  • Tesco Tesco (@Tesco) reported

    @LouLowe01 @tescomobile Hi, I'm sorry that you've had poor service. Please DM me your full name, your address and postcode and your email address so that I can help you. TY - Claire

  • totallynotezzy electric cheese (@totallynotezzy) reported

    @Callum_loves_u @O2 @tescomobile ey they use the same network technically, tesco piggybacks off o2 like giffgaff does