Tesco Mobile Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR90.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (55%)
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Internet (28%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Epsom, City of London, London, Tower Hamlets, Hackney, Croydon, Southall, Fulham, Poplar, Sutton and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Epsom |
Phone | |
| City of London |
Phone | |
| City of London |
Total Blackout | |
| City of London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
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Tesco Mobile Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Heppner
(@Rach_Heppy) reported
@tescomobile @TrussellTrust Massive scam on merging sunrise numbers. I have inside knowledge from someone in their customer service team. They are lying to customers. Report to watchdog and newspapers
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100% Ding Dang Grouchy Marxist
(@Evilgenius222) reported
@linda_whyman I used to be with Virgin broadband who were terrible. Moved to EE a couple of years ago and have no complaints. Also we’ve had our phones from TescoMobile for some years and have generally found them to be helpful & fair. (Ps I do not work for these companies & am not paid!)
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Isaac Thompson
(@isaac_t_6) reported
@Claire_Temple @tescomobile They give users a lot of runaround on issues like this, you can message “syncunlocks” on instagram to get it unlocked, they helped me out with mine
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Joanna Piotrowska
(@asia198) reported
@PhanpyFit @tescomobile My location have broken mast for month now...tesco doing big nothing...for past 2 weeks i can hear that engineer is fixing the problem... connection jumping from full bar to no network, also cant use data at all...
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peter gallacher
(@p64gallacher65) reported
@tescomobile Day 6 of no service after taking out new contract and transferring my existing mobile number. Get told something different every time I phone. Not good enough Tesco mobile!
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David Puckett
(@Davidpuckett37) reported
So that’s phone call number 6 to try & sort out my deceased fathers mobile contract, well done @tescomobile you are without doubt the worse customer service I have ever come across 👏
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TheDarkenedDoorstep💙💔
(@ont_stoop) reported
@tescomobile went to town yesterday- no signal all the way. talking to a couple in the pub suggested turning it off/on-the tesco app showed i was receiving a signal - she said they needed to update summat. They also suggested checking the wifi in settings - turned it off & messages came.
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☀Ange☀️
(@vannerbird) reported
@tescomobile I’ve done that Jade, still the same. Gone into town when there’s a working mast and got 4g and 5g with signal bars, so it’s not the sim or the phone. This mast has been causing trouble for over a year now, many in the area are affected. 1/2
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Rachel Heppner
(@Rach_Heppy) reported
@tescomobile Massive scam on merging sunrise numbers. I have inside knowledge from someone in their customer service team. They are lying to customers. Report to watchdog and newspapers
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Lucie Callow
(@lucieec) reported
@tescomobile I've tried to log on to my tesco mobile account and you've sent me an email with a one time code but the email hasn't come through. I've waited 30 mins. Is there a problem? 😕