Tesco Mobile Outage Report in Croydon, Greater London, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (31%)
• Total Blackout (27%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Croydon, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Hackney, City of London, Croydon, Mitcham, City of Westminster, Kingston upon Thames, Wandsworth, Barking, and Southwark.

City	Problem Type	Report Time
Hammersmith	Internet	3 days ago
London	Total Blackout	5 days ago
London	Phone	6 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Total Blackout	9 days ago
London	Total Blackout	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

• 
  Nesli Shafak (@NesliShafak) reported 4 minutes ago from Kensington, England

  @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

• 
  Beetlejuice (@wonky_lauren) reported 6 minutes ago from London, England

  My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

• 
  Iain Gordon (@IainGordon2) reported 11 minutes ago from London, England

  @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

• 
  Rachel (@quinsgirl71) reported 11 minutes ago from Hounslow, England

  @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

• 
  #EmeryOut (@manlikesheltzy) reported 14 minutes ago from City of London, England

  @1kayofficial @tescomobile @tescomobile quickly potential customer here

• 
  Kiran 😍👨🏻‍🍳 (@___Kiran) reported 18 minutes ago from Hounslow, England

  Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

• 
  Faz (@SuzetteFarrier) reported 21 minutes ago from Hounslow, England

  @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

• 
  William Cody Winter⚜ (@wwinter86) reported 21 minutes ago from Hounslow, England

  @tescomobile any plans to support eSims yet?

• 
  Caz collins (@CazCAFC) reported 25 minutes ago from Bromley, England

  @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

• 
  Nesli Shafak (@NesliShafak) reported 27 minutes ago from Kensington, England

  @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

• 
  Brad P (@5_iron) reported 29 minutes ago from Hackney, England

  @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

• 
  Faz (@SuzetteFarrier) reported 30 minutes ago from Hounslow, England

  @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

• 
  Bhavini Shah (@BhaviniShah) reported 34 minutes ago from London, England

  @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

• 
  Stephen (@pennacksplace) reported 34 minutes ago from Camberwell, England

  EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

• 
  Stuart Orr (@stuantor) reported 42 minutes ago from Hounslow, England

  @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

• 
  Kathleen (@ImperfectiousMe) reported 53 minutes ago from Poplar, England

  I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

• 
  Nesli Shafak (@NesliShafak) reported 54 minutes ago from Kensington, England

  . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

• 
  Nesli Shafak (@NesliShafak) reported 56 minutes ago from Kensington, England

  . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

• 
  peter gardner (@petergardner50) reported 57 minutes ago from London, England

  @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

• 
  Realistichwofbow (@relistichwofbow) reported 59 minutes ago from Poplar, England

  spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thriftmaster (@Thriftmaster2) reported 2 minutes ago

  @tescomobile Crap coverage.

• 
  Gillian Harrison (@Gharri74) reported 4 minutes ago

  @tescomobile Sadly not resolving my issue that I thought had been resolved in your store at uttoxeter. Over a week to sort out a simple address change and upgrade. Not really good enough. However that seems to be the state of customer service everywhere atm,

• 
  DaveJines (@davejines76) reported 4 minutes ago

  @tescomobile If you go into their announcement forums they say they actively support 98% of the UK and are close on 99% but again working on is very different to having. They utilise the small print of terminology, they'll never achieve 99% because can't get the rights/technology limitations

• 
  Dede Hearity (@Dede_Hearity) reported 6 minutes ago

  @tescomobile I'm in Rome and no service at all. Same thing happened last month when in Budapest. Any solution? Can't call costumer service because I have no service. #travelproblems #Tesco

• 
  lisa Maree Domican (@graceapp) reported 11 minutes ago

  I have a donated iPhone locked to @tescomobile that I’m trying to prepare for a special needs user. Anyone able to help with an unlock ?

• 
  Siv White (@white_siv) reported 11 minutes ago

  @tescomobile Bought SIM, phone came with it I think. Yes. Swapped to Smarty but no signal, so immediately swapped back to Tesco. Was 2nd phone under man's name you have down -HL

• 
  Karen 🌻 (@BabyBoomer1960) reported 15 minutes ago

  @tescomobile @Tesco Yes, but never received the confirmation email. So he went on Tesco live chat, the assistant closed the account & arranged pick up for return. The prob he’s now having is that he can’t do a factory reset cos the verification code is getting sent to the number he can’t access!

• 
  Real (@Realistic_Live) reported 18 minutes ago

  @tescomobile Avoid this sham of a company The customer service is absolutely useless. Anyone who joins this mobile network will regret it without a doubt, I cannot wait for my contract to come to an end. Sick of paying for a service that does not exist.

• 
  Katie-Ellen Axford (@Mabel_Axford) reported 18 minutes ago

  @tescomobile I don’t really buy that, I never usually have an issue. If it’s usually slow are things being done to improve it? I’ve barely got any signals to make calls so barely have 3G

• 
  Gary Witherspoon (@angiespants) reported 18 minutes ago

  @tescomobile hi I’m in Thailand on holiday and I need to be able to make and definitely receive calls as we are in covid quarantine but unable to do so. Please help