Tesco Mobile

Tesco Mobile Outage Report in Croydon, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Croydon, Greater London, England 03/19/2024 06:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, Southwark, London, Paddington, Greenford, Croydon, City of Westminster, Ealing, Reigate, Hounslow, Purley, Tower Hamlets, Brentford, Poplar and Bermondsey.

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City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomSouthwark Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomPaddington Phone
United KingdomSouthwark Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Ceceeeeeee08 Holly (@Ceceeeeeee08) reported

    @tescomobile 26 March my Grandmothers mobile showed a fault with her SIM. 4 store visits and 3 calls to customer care later and it is still not fixed. All we need is the old number transferred to the new phone. Having been assured it would be done by 2pm today - it is not...

  • BeddisSarah sarah beddis 🌈😷 (@BeddisSarah) reported

    @tescomobile you are now charging 55p for every emoji used in a text. How to rip people off. Thinking of changing network. Shame on you

  • Passionflower99 Pan (@Passionflower99) reported

    @Whoamiftr @tescomobile Oh dear, poor mom Kelly, like you don't have enough to deal with lately. This shift to all things tech is proving to be fraught with issues. How much simpler life was before this avalanche of craziness was rolled out on top of us.

  • Whoamiftr Kelly Cornwell (@Whoamiftr) reported

    @CummingsPFH Thanks Karen. Hoping they’ll sort something out soon, otherwise I’ll be taking Mum out to get a new phone (not with @tescomobile ) and I guess a new number, which will pose more problems - contacting people to pass on her new number. 🙄

  • Rockchic65 LM💜 (@Rockchic65) reported

    I fell asleep streaming TV on my mobile, woke up to find WiFi off and all my data used!?! @virginmedia is a JOKE and @tescomobile what's up with your service too?!

  • Ceceeeeeee08 Holly (@Ceceeeeeee08) reported

    @tescomobile we bought the new mobile, as she had no way of communicating out. Basically you left a vulnerable 86 year old woman without means of communicating, paying for a contracted number that was not working, and £70 out of pocket for a new phone...appalling.

  • DrJillKirby Jill Kirby (@DrJillKirby) reported

    @tescomobile I have had no mobile service for 12 days. Noone can give me a timescale for when your system IT problem will be fixed. So what am I supposed to do?This is terrible customer service.

  • kdlg56 Keith Blair 🇺🇦 (@kdlg56) reported

    @tescomobile I am still having issues with my entry with Twitter saying that I am blocked or the page has a loading error. Please help. TIA.

  • Adambarlow65610 Adambarlow (@Adambarlow65610) reported

    @tescomobile what's going on with the app it either isn't working or just takes forever to load anything since this morning. I have tried uninstalling and reinstalling but the problem is still there

  • belencorpa Lunallena72 (@belencorpa) reported

    @tescomobile Thanks Rob, that’s pretty poor customer service though, if you cannot help or find out what’s happening, who can? no one is taking any accountability and still no resolution, 24 hours after the portability was due to take place…