Tesco Mobile Outage Report in Croydon, Greater London, England
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The latest reports from users having issues in Croydon come from postal codes CR7.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Hackney, Wandsworth, Hammersmith, London, Barking, Southwark, Croydon, City of London, Epsom and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| Wandsworth |
Phone | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Barking |
Phone | |
| Hackney |
Total Blackout |
Community Discussion
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Tesco Mobile Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Raf
(@Raf_THFC) reported
@tescomobile the problem I think is that the older generation don't really understand what they need and what they don't need, nor what is a fair deal, not even what they are using or not using - many of them are scared of being online and just want someone they can trust to help them.
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sumisusan
(@sumisusan2) reported
@tescomobile Even the agent on the phone seemed outraged at how much the repair would cost (lovely woman, and she gave enough of a crap to actually get my name correct) Finally, do you know how the accident happened? The phone fell out of my pocket, approximately ONE INCH from the floor.
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Bill roberts
(@billnsarah2012) reported
@talkSPORT @Sjopinion10 @tescomobile It is the lesser of two evils the ridiculous ESL or the current governing bodies poor running of the game . The whole game needs reforming , start with this ESL then please address football on a whole . Then force the owner out of our clubs .
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Jonathan Webb
(@warsashod) reported
@tescomobile Thanks. I went online but you need to login. If I login it'll be into my own pay monthly accouaandcandI order a voucher from there despite not needing one?and I don't know his login credentials to do it as him. My dad's phone is a trad - he doesn't have a smartphone with email.
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Simon
(@simonsuter) reported
@tescomobile Following a very unsatisfactory phone call with a Tesco customer services rep I am now led to believe that you are happy to advertise items you don't have in stock. The rather glib answer I was given was "it is what it is" - Pathetic
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Barbara
(@BarbaraSutton15) reported
@IanMartin55 @NeilDavoDavies1 Our reception here is intermittent so I find it easier to contact my colleagues who also have iphones I got a good deal from @tescomobile on the contract price & the cost of the phone far (Tesco use the O2 network) better than my previous O2 account it pays to shop around.
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Lea Millinchip
(@millinchip) reported
@tescomobile what disgraceful customer service! 6 phone calls about a faulty phone and I am no further forward and still have a phone 16 months old not working .... I imagine you'll still want me to pay the bill though 🤬
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jo broomes
(@JoBroomes) reported
@tescomobile customer service has been the most shocking and incompetent I have ever dealt with 😱
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Simon
(@simonsuter) reported
@tescomobile ...... I'm not giving up on this. I've just spoken to a 'real' customer help agent who again assures me that what I ordered is in in stock. Is it just because you got the price wrong that you won't fulfil my order ? Go on admit it "Mea Culpa"
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Luke Suddens
(@LukeSuddens) reported
Tried restarting. Taking sim out and still nothing. Need help ASAP please @tescomobile