Tesco Mobile

Tesco Mobile Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Croydon, Greater London, England 01/09/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Southall, Fulham, Croydon, Poplar, Sutton, Dagenham, Epsom, Surbiton and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthall Phone
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomPoplar Phone

Community Discussion

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • patdeegan1965 pat deegan (@patdeegan1965) reported

    @tescomobile @WhichUK I bought a Nokia 10 from Tesco Clearwater finglas Dublin Ireland 3months ago,I have been told by the store that the phone is corrupted and I will need to bring it to a repair store at my cost,it has a two year guarantee, customer care is non existent.

  • gemmageardy gemma geard (@gemmageardy) reported

    @tescomobile I am struggling to speak to someone about adding data to my account, please help thank you

  • likeflies Lynn B (@likeflies) reported

    @tescomobile Hey ya, I have been getting notices sent to my email with billing and order information. This would be very convenient however I am not a customer nor in the UK. I want my information removed from the account

  • IanRidley1 Ian Ridley 💙 (@IanRidley1) reported

    @glamvicar @tescomobile I won't forget the kind woman in @LloydsBank Harpenden who sat me down after I burst into tears having said the words "I need to access some funds for a funeral," gave me a glass of water and sorted it all out in 30 minutes. #Sadmin

  • barliemow Charlie Percy (@barliemow) reported

    @tescomobile switched to you 5 days ago and nothing but problems. First couldn’t call, finally resolved that and now can’t text or access internet off Wi-Fi. Very unhappy 😡

  • andymblackmore Andy Blackmore (@andymblackmore) reported

    @tescomobile But not incoming calls which is the issue

  • JonnyBWoode JonnyBWoode (@JonnyBWoode) reported

    Random one @tescomobile but will WiFi Calling be added onto your network in the near future? I can't imagine I'm the only one asking for it?

  • NathanC23552097 Nathan Cox (@NathanC23552097) reported

    @tescomobile I can't add contacts to my to my Alcatel 1,it keeps coming up grant access,I did phone support but the guy was not able to help,all permissions seem to be on

  • AlanSabatino Alan Sabatino 🇺🇦 (@AlanSabatino) reported

    @tescomobile It came today. I've put it in my phone and the card that comes with it says it should work straight away. It doesn't, I have no signal or data.

  • dansw42 Daniel Waddy (@dansw42) reported

    @tescomobile Seem to be problems making phonecalls in Fishguard this week. Two different handsets that work in other areas fine just not here. Any ideas?