Tesco Mobile

Tesco Mobile Outage Report in Croydon, Greater London, England

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The latest reports from users having issues in Croydon come from postal codes CR90.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Croydon, Greater London, England 01/07/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croydon, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Southall, Fulham, Croydon, Poplar, Sutton, Dagenham, Epsom, Surbiton and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthall Phone
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomPoplar Phone

Community Discussion

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • cars1808 Caroline Sutherland (@cars1808) reported from Edinburgh, Scotland

    @tescomobile any issues with the app today, keep getting error message

  • MommmmaG Andrea Hirst (@MommmmaG) reported

    Terrible customer service from @tescomobile my mother was victim of Carphone Warehouse scam & Tesco said they’d cancelled! They had not!

  • amie_lavinia AmieLavinia🌹 (@amie_lavinia) reported

    @tescomobile Hey, I'm on a sim monthly contract, but I want to cancel it as I just dont get much usage from it anymore. If I cancel, will my sim change to pay as you go & I get to keep my number? Or will I need to get a new sim? Unsure how it works 😕

  • JenniKeer 🌿🌸Jenni Keer🌸🌿 (@JenniKeer) reported

    @tescomobile I've had no phone signal since yesterday. Can not send or receive texts or phone calls. Just me? Or a problem with the network?

  • HMadison8 Harry Madison (@HMadison8) reported

    @tescomobile I bought a phone from Tesco mobile. I was assured it was unlocked even after asking the assistant twice. But no, instead the birthday present was ruined. Is this what constitutes customer service nowadays? Lying to the customer to make a sale?

  • JenniKeer 🌿🌸Jenni Keer🌸🌿 (@JenniKeer) reported

    @tescomobile Yes. No service 7 miles away.

  • ChellMich Rev Michelle Reynolds (@ChellMich) reported

    @tescomobile @ipujilitz Same - can’t log in on website or use app. Tried clearing cookies etc and still not working.

  • susanmscurr susan m scurr (@susanmscurr) reported

    @tescomobile Not feeling the power Tesco mobile! 4 g so slow full signal and 4 g . Not getting all my texts or being able to send messages Popped in to local store who said I’m not the only one who reported this issue, checked the net work which says no issues .

  • demonworm101 Demonworm (@demonworm101) reported

    @tescomobile I do keep checking but there’s never any stock…yet I get emails saying you have them. Is it not illegal to advertise items that you don’t actually have? When I’ve chatted with online help they can’t help at all with any idea of availability and can’t say when you last had them.

  • City555Swansea SwanseaCity555 (@City555Swansea) reported

    @RyanMKIV @talkSPORT @tescomobile Same way they do Cup draws. I will never be in favor of it, but it's the easiest way for them to make more £s. Players already play in too many matches. Can't imagine they would support it.