Tesco Mobile

Tesco Mobile Outage Report in Croydon, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Croydon, Greater London, England 10/10/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Hackney, Croydon, Hammersmith, Dagenham, Bermondsey and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomHammersmith Total Blackout
United KingdomDagenham Internet

Community Discussion

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Tesco Mobile Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • juliewebber88 juliewebber (@juliewebber88) reported from Camberwell, England

    @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JC_Rammy John Calvey (@JC_Rammy) reported

    @tescomobile Interestingly I repeated the phone process today and it sailed through. You must have had a systems issue yesterday, it would be nice to be treated with some respect in that I was right and your systems were the problem

  • lyon_gill Gill Lyon 🐞🐝🦋🦔🦡🐎🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇷🇺🇦 (@lyon_gill) reported

    @tescomobile Seeing as you use the O2 network and O2 are not charging for roaming costs in Europe, then you shouldn’t be charging either

  • WendyWardLake Wendy Ward (@WendyWardLake) reported

    @tescomobile Having replied to the email I received from your Customer Service team on 10/04/22 stating we wish to cancel my mothers contract with immediate effect - nobody could even be bothered to reply so she has cancelled her direct debit. Good riddance @tescomobile

  • JC_Rammy John Calvey (@JC_Rammy) reported

    @tescomobile The online system I used went through the full process taking details and then displaying a fault, who do I log a complaint with about poor customer service from Tesco?

  • Amy_tweets_x Amy (@Amy_tweets_x) reported

    FYI @tescomobile have a better phone, better data and price freeze for over £15 per month cheaper than you. I've been a Vodafone customer for nearly 20 years and I'm afraid you're going to lose me now. Very poor form to increase bills to loyal customers by nearly 9% mid-contract

  • kevpar23 KPSport (@kevpar23) reported

    @MCS_DB @talkSPORT @tescomobile I’m convinced levy had a price for him this summer. Levy has never let one of our stars run his contract down so I’m just thinking about how levy reacts if Kane doesn’t sign a new deal this summer. I’m 75% sure he’ll sign a new deal.

  • JanekDaw Jackdaw #JohnsonMustGo #GTTO #RejoinEU (@JanekDaw) reported

    @tescomobile I've been trying to change my family perk on the app for 5 days and it keeps telling me it can't be done as you're experiencing problems,can you advise please?

  • pricendlovu Price (@pricendlovu) reported

    @tescomobile What is the issue with this? I paid and aren't able to use this service. Can someone please sort thi out. I've been asking since last night and nothing has transpired.

  • jerrybarnett Jerry Barnett (@jerrybarnett) reported

    @tescomobile Identity theft: Somebody has applied for a phone in my name. I never applied for this phone but I'm receiving billing letters

  • Pip__Robbins Pip Robbins (@Pip__Robbins) reported

    Adverts that are showing piss poor and/or dangerous practices.. #TescoMobile going down a hill in a shopping trolly.. Really? You ******* idiots.