Tesco Mobile Outage Report in Croydon, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Croydon come from postal codes CR2.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Croydon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (40%)
-
Total Blackout (31%)
-
Internet (23%)
-
E-mail (3%)
-
Wi-fi (1%)
-
TV (1%)
Live Outage Map Near Croydon, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Hackney, Croydon, London, Hammersmith and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Croydon |
Phone | |
| London |
Phone | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Croydon, England
Latest outage, problems and issue reports in Croydon and nearby locations:
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
-
Caz collins
(@CazCAFC) reported
from
Bromley, England
@tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency
-
juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
-
Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
-
Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
-
Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
-
Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
KDL
(@lawry_kevin) reported
@tescomobile @WhichUK Not happy with your service.been a customer for over 15 years got all my family on it as well recently my mother passed away had to travel 200 miles to Wales to sort out³ sad
-
Ripio
(@Ripio8) reported
@tescomobile frequent very poor 4g data speed in East Kilbride for past few months. Used to get a minimum of 10mbps at any time of day but now routinely get less than 2mbps throughout the day. Makes streaming video virtually unuseable.
-
MrsTwithaP
(@TwithaP) reported
@O2 and @tescomobile What is happening with the phone signal in Cheshire??? It's dropping out all the time!! It's ridiculous!!
-
Ben Jones
(@benj0nes1) reported
@tescomobile wondering if you can help Im in Kos, Greece and my phone says welcome to Turkey and has charged me £4.02 for being there on roaming charges wonder if there’s anything you can do
-
Justine
(@Boucherjp2) reported
Supposed to have a new phone delivered Friday but was delayed,I’ve tried to cancel my order due to me going abroad on the 16th as no one will be home,called customer services to but was asked to call back today to sort something out. Unreachable with n°s given @tescomobile HELP!
-
Saeed Ahmed
(@Saeed_Ahmed02) reported
from
Victoria, Wales
@tescomobile needs to better support the Google Messages app. I quite like using the Google Assistant to send texts and it always comes back saying failed
-
Lou Brookes 💙
(@lou_brookes) reported
@tescomobile have to say you have fantastic customer service. Messaged one staff member early this morning and then chatted to two more. They helped save my daughter’s birthday as I’d clicked on the wrong colour phone for her upgrade and didn’t realise until it came yesterday 😬
-
Simon_W
(@MadManDrivel) reported
@tescomobile Local mast is STILL inoperative (over a week now!). What is the point of owning a mobile phone if you can neither make nor receive calls on it?? Shambolic service and first-class buck-passing in blaming a third party.
-
MrsTwithaP
(@TwithaP) reported
@tescomobile Done this online before & postcode specific is ok. I can walk down the road and it goes to no signal, if I'm driving around its the same. I can have full signal & the next minute it cuts out & I've got nothing! Whole family on Tesco having same problem, it's all over Cheshire!!
-
Simon_W
(@MadManDrivel) reported
@tescomobile Yeah- I used the coverage checker to find out it’s STILL not working. What are you doing to compensate customers?