Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 11/30/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Total Blackout (31%)

    Total Blackout (31%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, Croydon, London, Hammersmith and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomCroydon Phone
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHammersmith Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TE2DEE Antony Mitchell (@TE2DEE) reported

    Bought a phone and a sim from @tescomobile , you charge 10 quid for a sim card that cost next to nothing then say to top up on top of that.. robbing bastards. Off to a bad start already with these jokers

  • DoormanJon Jon Proctor (@DoormanJon) reported

    @tescomobile No 3 hours 2 ubers 4 customer care advisers and no further foward. Next report goes to ifed and I go to a different network

  • mondoreally Mr Mondo .. #NHSblueheart 💙 (@mondoreally) reported

    @tescomobile I tried that yesterday & you refused to do anything & then cut me off without leaving me the opportunity to get the transcript of the conversation.Hours of our time wasted & you upset my mother, harassing her on the phone, making her worry about a debt she should never have had.

  • DoormanJon Jon Proctor (@DoormanJon) reported

    I'm close to cancelling my order with @CPWTweets as they don't seem to want to help with any orders and their "teams" have kept me waiting over an hour on hold so far and no resolution in site this is just as bad as @tescomobile

  • JamesMFAM JamesMFAM (@JamesMFAM) reported

    @tescomobile No on my phone, and yes it says incorrect username or password and invalid credentials. I am definitely using the correct credentials as I can sign in elsewhere, I am just unable to sign in when trying to place a new order and sign in to secure checkout as existing customer

  • Jess09745223 Jess (@Jess09745223) reported

    @Andy_Deeee @tescomobile I have had this and my brother also. Changed my number and Tesco insisted it wasn’t their problem but it has started again.

  • Isv71903127 isv (@Isv71903127) reported

    @tescomobile sorry Tesco mobile you have lost a customer because we waited over a week and yesterday your SIM card arrived but sorry you were to late because she ordered a sim from a different network and it arrived in 2 days do you want that pay as you go SIM back.

  • mondoreally Mr Mondo .. #NHSblueheart 💙 (@mondoreally) reported

    @tescomobile You had your chances,(many of them)to do the right thing. Yesterday's live chat ended with your customer services person refusing any further help...

  • AnnReyn75876642 Ann Reynolds (@AnnReyn75876642) reported

    @tescomobile I pay a fortune every month for a new contract with @tescomobile. 95% + coverage? What a joke. Unless I live in the ONE spot in the UK with hardly any coverage. I spend my life looking at a spinning circle. No signal. Its crap. Wish I'd never bothered with Tesco.

  • julesbhrh HRH Jules 👑 (@julesbhrh) reported

    @tescomobile Trying to upgrade my phone but no web chat available and there’s an error message when I try and login to the upgrade shop every time. Any other way of doing it without waiting hours on the phone line?