Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 12/24/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Fulham, London, Croydon, Poplar, Sutton, Dagenham, Epsom, Surbiton, Hackney and Hammersmith.

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City Problem Type Report Time
United KingdomFulham Phone
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomPoplar Phone
United KingdomLondon Internet
United KingdomSutton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • FOLLOWTHEMONK The Flying Monkey (@FOLLOWTHEMONK) reported

    Hi @tescomobile can you somehow make your phone signal better in the shavington area near Crewe...my relatives have to go upstairs to use their phones ...cheers 📱👍🏻

  • MuryB3 Mury B (@MuryB3) reported

    @tescomobile I’m afraid that’s just not good enough Callum - I’ve been paying for a service I’ve not been receiving for over a week and my daughter (whose phone it is) has been left vulnerable with no means of communication as old SIM is faulty. Was told SIM had been sent a week ago.

  • danielswebsite daniel james (@danielswebsite) reported

    @rchannelator @tescomobile You know why. Poor

  • amcmahon541 Anne mcmahon (@amcmahon541) reported

    @tescomobile I have had the worst customer service from tesco this week. Two conflicting statements that cannot both be true. One of your agents has misled at best....or just lied

  • GospelPursuits Andy Schofield 🇬🇧 (@GospelPursuits) reported

    @tescomobile i will never buy or recommend your products. your customer service is appalling. after buying a phone from you only two months ago as an exchange for a faulty phone my second phone is faulty. guess what you won’t repair it. oh yeah, this phone was…

  • MuryB3 Mury B (@MuryB3) reported

    @tescomobile Hi Callum that’s a very kind offer, but I won’t really need your help then, will I?

  • PhilipaSaich Philipa Saich (@PhilipaSaich) reported

    @tescomobile you said last Saturday you'd send a text within 24 hours about porting my Mum's number across to your network - guess what? It's Friday and still nothing, and I thought @VodafoneUK were bad!

  • AidanLewis23 Aidan (@AidanLewis23) reported

    @tescomobile upgraded contract, 14 hours later tesco cancelled it and sold my phone to some one else. Admitted it was their error and that 3 separate people had made errors handling my upgrade…solution “nothing we can do about it just wait and see if it comes back in stock”

  • KeithAHilton Keith Hilton (@KeithAHilton) reported

    @tescomobile I'm in North Manchester. We haven't had any signal for two days.

  • Robert_May_ Robert May (@Robert_May_) reported

    @tescomobile @Ofcom there has to be a way of stopping nuisance texts sent from mobiles to landlines. Clearly service providers like @tescomobile are more interested in GDPR than the nuisance caused by their customers