Tesco Mobile service status in City of London, England
Why is my Tesco Mobile service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in City of London come from postal codes EC4R .
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
Problems in the last 24 hours in City of London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
- Phone (38%)
- Internet (30%)
- Total Blackout (27%)
- E-mail (2%)
- Wi-fi (1%)
- TV (1%)
Live Outage Map Near City of London, England
The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, Hackney, City of London, Croydon, Mitcham, City of Westminster, Enfield Town, Kingston upon Thames, Wandsworth, Harrow, Muswell Hill, Barking, and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 5 days ago |
|
London
|
Total Blackout | 7 days ago |
|
London
|
Phone | 8 days ago |
|
Hammersmith
|
Internet | 11 days ago |
|
Hammersmith
|
Total Blackout | 11 days ago |
|
Harringay
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Kathleen (@ImperfectiousMe) reported from Poplar, EnglandI thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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peter gardner (@petergardner50) reported from London, England@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Brad P (@5_iron) reported from Hackney, England@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Ben Johnson-Owen (@ben79owen) reported from Romford, EnglandOMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Rachel (@quinsgirl71) reported from Hounslow, England@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Stuart Orr (@stuantor) reported from Hounslow, England@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile No real apology,saying there was coverage in the areas I was in etcetc. If you can't get coverage in Tescos,how bad is that.I wanted to make calls but zero coverage.Have the decency to inform customers whn iou know there will no cover. CS in effect called me a liar!!
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Faz (@SuzetteFarrier) reported from Hounslow, England@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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#EmeryOut (@manlikesheltzy) reported from City of London, England@1kayofficial @tescomobile @tescomobile quickly potential customer here
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グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England@tescomobile 5 phones down (family).... Answers please
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juliewebber (@juliewebber88) reported from Camberwell, England@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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Realistichwofbow (@relistichwofbow) reported from Poplar, Englandspent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jane O'Neill 💙 (@mrso252) reported@tescomobile Monday I called customer services to report a fault on my phone. Continually going to voicemail when people call me. Awaiting new SIM. Today not even accepting calls. I would ask you to contact me but oh, no you can’t 🤬
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BEN (@LOLJOKESREALLY) reported@tescomobile why are you terrible at answering your phone lines?
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Thomas Burke (@ThomasB69401579) reported@tescomobile @Michell17991126 Your website is crap. Showing availability which doesn't exist.
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Alex Harris (@AlexandraHarris) reported@tescomobile shocking service. A supposed easy sun swap has taken 4 weeks, my 81 year old nan left without a phone, 5 yes 5 SIM’s sent in the post. One in my late grandads name causing so much distress
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David Byers (@hollywood7455) reported@andyhall2171 @tescomobile So sorry about that,I have had similar issues like that before,but smartcr4ck on Instagram helped me out,he’s a genius
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Mr Stevens (@MrStevens17) reported@tescomobile hello. Can I have some help with retrieving a voicemail please?
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Elaine Garcia (@Elaineallthings) reported@tescomobile I have been victim of fraud, someone got a mobile phone in my name and old address and tesco is not doing anything about it. Reported to action fraud. Credit score totally slashed to poor. What can I do to get tesco mobile to resolve this?
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graceeeee (@graceee07838014) reported@tescomobile having issues with my signal which I've tried to ring you guys about but the wait times are unreal, in response to this you appear to have shut webchat? Happy to wait on the phone but can't actually solve the issue this way due to aforementioned signal issues 😕
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Katie Prosser (@katieprosser536) reported@louise_ydw_i @tescomobile Yeah they got clubcard prices atm for anyone if toy wanna stay with the network they usually have good deals they defo need to sort that xx
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Lou🦋💙 (@louise_ydw_i) reported@katieprosser536 @tescomobile What no way?! See I get 5000 minutes & 5000 texts? Never use them it’s just the data and it’s capped too.. Meant to be paying £51.24😳xx