Tesco Mobile Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: phone, total blackout and internet.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Tesco Mobile
Tesco Mobile is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Total Blackout (26%)
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Internet (24%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: London, Sutton, Dagenham, Epsom, Surbiton, Hackney, Croydon, Hammersmith and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Sutton |
Phone | |
| Dagenham |
Internet | |
| London |
Phone | |
| Epsom |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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TroyParis
(@troyparisuk) reported
@tescomobile Uses the O2 network but Tesco aren’t allowed to advertise that fact.
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Sally 💙
(@sallyjbolton) reported
@tescomobile Switched to Plusnet, half the price AND mobile signal at home (Tesco said they were investigating for 4 months but no outcome)
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Miss McQuilks 🏴🍀
(@MissMcQuilks) reported
@tescomobile Still waiting for my old number to be ported. PAC code given at time of ordering and texted when new phone received. Help!
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Cameron Dempster
(@cammyDF1) reported
@tescomobile Customer concerns management. Impossible to contact as they have no number. What next callum as i want a new phone by monday
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Alan Fowler
(@fowlerat) reported
@tescomobile As I said - disgraceful. Most carriers including the network you use (O2) waive the charge. You just keep the money.
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John Turner
(@JohnTurner2021) reported
@Alan_E_Hewlett @tescomobile Go with Three. £35 a month PAYG (or £90 for 90 days) with absolutely Unlimited texts, minutes and data and I do mean Unlimited. They also have no issue with tethering. I average about 500gb+ a month especially on torrents. Three don't bat an eyelid.
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Richard Dickens 🇬🇧🏴
(@Richard23892848) reported
@tescomobile If anyone has a Tesco sim that’s out of contract and wish to cancel then ensure you tell your customers to email you and not phone you to end the payments or you will continue to rob their bank for monthly payments as you did to me.
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Sally 💙
(@sallyjbolton) reported
@tescomobile I can see what the network is showing. There was no 'poor signal', just total LACK of signal. I'm done with 'queries', they don't get answered with actively putting things right, shabby behaviour from a once trusted provider.
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Tim Rowlands
(@TimdjRowlands) reported
Tesco Mobile your customer service for my parents has been absolutely disgusting, loyal customers and that’s how you thank them. @tescomobile @Tesco @tesconews
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Matt Burr
(@RailEngr) reported
@neily_boy72 @_Jumphrey @tescomobile The firms network is 02 & work all over, O2 is great of you want to make a call, rarely without a 2/3G signal. But as a 4/5G data network it’s poor, generally have to tether to my personal phone, or find a hotspot to use my IT. From my experience, Josh isn’t far wrong.