Tesco Mobile Outage Report in City of London, Greater London, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Hackney, London, Croydon, Hammersmith, Dagenham, Bermondsey, Camden Town, Wandsworth, Islington, Ealing, City of Westminster and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| London |
Internet | |
| Croydon |
||
| Hammersmith |
Total Blackout | |
| Dagenham |
Internet | |
| Bermondsey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying
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Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(
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Rachel
(@quinsgirl71) reported
from
Hounslow, England
@tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
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Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
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グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
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Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
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juliewebber
(@juliewebber88) reported
from
Camberwell, England
@tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
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Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
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Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Janine Allen
(@j9mickey) reported
Shocking #CustomerService from @tescomobile - promised an update with the situation regarding network problems more than 2 weeks ago and heard nothing! Please advise what you can do.
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Jess Partridge
(@JessPartridge3) reported
@tescomobile any news on wifi calling? Or being able to do anything come to that, without the aid of a router?Can’t do anything at my postcode and the only way to get a signal to send text messages is to turn the phone off and back on again, then I have 4G for a full 2 minutes!!
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Alex
(@Alex52850) reported
@tescomobile @domjoly @TrussellTrust Tesco mobile has the worst internet connection I suggest buying from somewhere else,they scam everyone
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Lindsay Brunt
(@Lindsay_Brunt) reported
@chrisukamor @tescomobile @clairefweir I wouldn’t bother - I have sent multiple emails to Claire over my complaint and never get a response. If CEO doesn’t care about customers then why would her staff? #shambles
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ANNA LUNT
(@ANNA77LUNT) reported
@tescomobile This is still not resolved!! Its made things worst I need to carry 2 phones around now and you wznt to chargd me to top up a payg sim, which I only have because I cannot make calls on my contract sim which i already paying monthly for.Can i have your complaints procedure please.
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lizzie 🌜
(@lizerally) reported
@tescomobile how do I drop my data allowance back down? Online will allow me to add more but not change back to the original data allowance
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chezza #YesCymru🏴#FreePalestine 🇵🇸
(@cherril00210393) reported
@tescomobile I complained to the (only) member of staff there. A section for Tesco Mobile within a Tesco store. I told him I was making a complaint about this issue & when I asked who he was employed by, he said it’s @tescomobile
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chezza #YesCymru🏴#FreePalestine 🇵🇸
(@cherril00210393) reported
@tescomobile How do I make a complaint. My 90yr old dad has received very poor see at one of your stores. He has little understanding of technology & action taken by staff member was absolutely not in his best interest. He is now out of pocket by £200+
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Family
(@Family7700) reported
@tescomobile you may want to have a word with the member of staff working in your Newmarket Tesco Store today. The unhelpful, cocky and patronising approach doesn’t help customers who then spend their money elsewhere.
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Chris Amor
(@chrisukamor) reported
@tescomobile called to move my personal account to a business account and was told that I would not be eligible for the bonus. I explained that your website states that a customer will be eligible if switching from a personal account but she said the website was wrong. Really???