Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 03/31/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (59%)

    Phone (59%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Croydon, Dagenham, Islington, Greenford, Hounslow, Ealing, Southwark, Enfield Town, Tottenham, Balham, Leyton, Bromley, Hackney and Bermondsey.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomDagenham Phone
United KingdomIslington Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    @tescomobile No point I spoken to your company twice . And fed up of the lies and I am very ill and need my phone tesco know this as I am a vulnerable adult terminally ill with serious mobility problems I don't have a home phone and u have now isolated me I can't ever ring for help

  • mattusher Matt Usher (@mattusher) reported

    @tescomobile Thank you. Having exhausted the customer care team with around 10 calls and chats over the past weeks we have to follow your complaints procedure instead.

  • DawnLou_S Louise0901 (@DawnLou_S) reported

    @tescomobile @WhichUK @tescomobile I logged a complaint 2 weeks ago and still have not had a call to resolve. Numerous calls have been made to your customer service department promises of calls to be returned which have never been fulfilled. I am absolutely shocked of the delivery of your service!

  • TelfordLes Les Capon-Telford (@TelfordLes) reported

    @tescomobile Unless you give some guarantees no point. You have pac numbers for third time. I will watch you fail again

  • TJKenny_ T (@TJKenny_) reported

    @VinnieLouu @Gremlimuk @tescomobile I went down to my Tesco where I work and I didn't get signal, I think O2 are updating Masts to support 5G

  • aerospacemango AerospaceMango (@aerospacemango) reported

    @Mandoline_Blue I was with O2 for 20 years-ish and they did nothing for me. May I humbly suggest @tescomobile .... they've been very good, and run on the O2 network as a backbone.

  • manutdTOPFAN73 Joneschris (@manutdTOPFAN73) reported

    God damn disgraceful service of lying staff 3 years I been with u . And I feel a manager taking up to 48 hours to ring me back even not having a phone could end up causing my death cheers @tescomobile know how to value customers. Every little helps my arse **** u

  • MoonEnvoy ChilliDan (D.Munoz) (@MoonEnvoy) reported

    @tescomobile Been with you but unfortunately, even though I'm due for an upgrade, I can't because I changed my address. How do I proceed to cancel my account with you?

  • preemiemummy18 Becky (@preemiemummy18) reported

    Fast forward to this morning. I realised what was wrong and called our doctors. I got an apt but they said someone would need to see him. I rung #111 who to be fair had a nurse ringing back really quickly. BUT apparently there was a problem with @o2 and @tescomobile use o2 masts.

  • gez_666 gez howarth (@gez_666) reported

    @tescomobile spent over 2hrs in store trying to get a phone contract, only to find your internal system is down, walked out with a @giffgaff sim instead