Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in City of London come from postal codes EC4R.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 03/23/2026 03:15

March 23: Problems at Tesco Mobile

Tesco Mobile is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: London, Mitcham, Croydon, Hackney, City of Westminster, Hammersmith, Enfield Town, Kingston upon Thames, City of London, Wandsworth, Harrow, Muswell Hill, Barking, Southwark and Edgware.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomMitcham Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomHackney Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • thepugsmummy Bunty (@thepugsmummy) reported

    @DickonFarmar @EE I’ve been on @tescomobile for years. They have good deals at the minute. The customer service is good too. I’ve got 30GB unlimited text and calls £11.00

  • WhatifSu WhatifSuSaved (@WhatifSu) reported

    @tescomobile No. I joined @tescomobile some time ago and recommended you to many because of the ability to reduce your bill by using clubcard vouchers at twice the value. You have now withdrawn that facility and when I spoke to someone at Tesco Mobile about this they were unhelpful and rude

  • AitchHazza Riz (@AitchHazza) reported

    @MarcFountain4 @tescomobile I don’t actually have the phone with me at the minute but tomorrow I will show you the ‘damage’. An 81 year old with dementia and arthritis who needed to use a coin to get the back off is being discriminated against because of a scratch.

  • iwantcandy82 Ria Tonge 🇺🇦 (@iwantcandy82) reported

    OK @tescomobile what's going on, I've had horrendously bad signal for weeks now and today I've woken up to see "not registered on the network" when I try to make calls and emergency calls only??? No landline so I can't call you! I need my phone working!

  • Ballynarrig ian (@Ballynarrig) reported

    @tescomobile You are losing a lot of customers who live in the countryside where network coverage isn't the best.

  • FleurieD Fleur dulude (@FleurieD) reported

    @tescomobile Thanks Liz. I literally have zero faith in your call centre or helpline so will see if I can find an email address online to complain more fully and to someone who will help

  • damomogg Damien Mogg (@damomogg) reported

    @tescomobile why am I still receiving calls and texts in USA even when I have my cellular network off and data roaming off ? What else do I need to do to stop getting charged ?

  • Teresail60 teresa (@Teresail60) reported

    @Carolyn99565092 @tescomobile Haven't had a service since Friday afternoon

  • Gedk Ged Killen (@Gedk) reported

    @tescomobile I have a serious issue with a new contract. Now on the 4th day of no service and experiencing the worst customer service I’ve ever encountered from your contact centre. Please advise how to escalate.

  • blackley_janice janice blackley (@blackley_janice) reported from Greenlaw, Scotland

    @tescomobile I’m at my caravan I have little signal very angry I need my phone please boost the signal