Tesco Mobile Outage Report in City of London, Greater London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (30%)
• Total Blackout (27%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near City of London, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, London, Harringay, Hackney, City of London, Croydon, Mitcham, City of Westminster, Enfield Town, Kingston upon Thames, Wandsworth, Harrow, Muswell Hill, Barking, and Southwark.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
London	Total Blackout	4 days ago
London	Phone	4 days ago
Hammersmith	Internet	8 days ago
Hammersmith	Total Blackout	8 days ago
Harringay	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Faz (@SuzetteFarrier) reported 7 minutes ago from Hounslow, England

  @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

• 
  Stuart Orr (@stuantor) reported 8 minutes ago from Hounslow, England

  @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

• 
  Beetlejuice (@wonky_lauren) reported 13 minutes ago from London, England

  My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

• 
  juliewebber (@juliewebber88) reported 14 minutes ago from Camberwell, England

  @tescomobile Streatham, St James Park, Westminster, Bermondsey. Yesterday It was confirmed by your staff member at Streatham store on the O2 webpage there were interruptions of service and no service in areas. My complaint is your CS person Phil denying this and implying T Advisor was lying

• 
  Faz (@SuzetteFarrier) reported 19 minutes ago from Hounslow, England

  @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

• 
  Realistichwofbow (@relistichwofbow) reported 20 minutes ago from Poplar, England

  spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

• 
  グラハム・スミス® (@BancoDePapa) reported 21 minutes ago from Harrow Weald, England

  @tescomobile 5 phones down (family).... Answers please

• 
  Rachel (@quinsgirl71) reported 23 minutes ago from Hounslow, England

  @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

• 
  stuart hobbs (@HobbsStu) reported 26 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Ben Johnson-Owen (@ben79owen) reported 27 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  Andrew James Thorp (@andrewjthorp) reported 31 minutes ago from Enfield Lock, England

  @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

• 
  Brad P (@5_iron) reported 37 minutes ago from Hackney, England

  @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

• 
  Kathleen (@ImperfectiousMe) reported 38 minutes ago from Poplar, England

  I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

• 
  peter gardner (@petergardner50) reported 38 minutes ago from London, England

  @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

• 
  #EmeryOut (@manlikesheltzy) reported 39 minutes ago from City of London, England

  @1kayofficial @tescomobile @tescomobile quickly potential customer here

• 
  juliewebber (@juliewebber88) reported 43 minutes ago from Camberwell, England

  @tescomobile Read the tweets I've sent. NO issues with my phone or sim. Your staff checked my phone. The issue is no coverage in every area I was in and no warning. O2 customers were sent texts about this.Tesco advisor in Streatham looked st coverage issues. Your CS implied he was a liar!

• 
  juliewebber (@juliewebber88) reported 47 minutes ago from Camberwell, England

  @tescomobile Multiple. Your CS man kept insisting it was an issue with my phone which was not true as C Advisor in Tesco checked my phone. He also checked the O2 coverage which confirmed outages where I'd been but your CS man PHIL insisted that wasn't true. Insulted me and the store Advisor

• 
  Vroooom Automotive (@VroooomAutos) reported 47 minutes ago from Enfield Lock, England

  @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

• 
  Rachel (@quinsgirl71) reported 49 minutes ago from Hounslow, England

  @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

• 
  Kiran 😍👨🏻‍🍳 (@___Kiran) reported 56 minutes ago from Hounslow, England

  Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Walter Ego (@ushouldbeontv) reported 5 minutes ago

  @Downbelow15 @tescomobile Yes. No service.

• 
  DublinYsh (@DublinYsh) reported 6 minutes ago

  @GameplayTetea @tescomobile @tescomobile I've been having problems with opening the app since yesterday. Can't top up. Neither can I top up via my bank app. Getting the notification that mobile network us unavailable. There's definitely something wrong with the network.

• 
  Teresa Morris (@Teresamgmorris) reported 10 minutes ago

  @Downbelow15 @tescomobile I’m having problems with service too

• 
  Xboxfan108 (@xboxfan108) reported 11 minutes ago

  @tescomobile Changing my number wouldn’t help as the company that’s calling people is using my number to phone other numbers, plus it’s obviously a security problem with Tesco mobile as this is only happening to your costumers

• 
  Maria (@Maria_Flan_x) reported 13 minutes ago

  @tescomobileire @tescomobile No service in Dublin? What’s going on? #tescomobile

• 
  Y (@Smiiint) reported 15 minutes ago

  @tescomobile So you'll never say the way @EE do "yes your contract will always stay the same and it won't go up at all...well it will go up due to the RPI and that isn't us putting it up" ???

• 
  Karthick Natarajan (@imkarthick) reported 18 minutes ago

  @elainee40ire @tescomobile @tescomobileire Exactly the same prob.. no mobile network or mobile internet. Can't even dial 1749

• 
  Elaine Edwards (@elainee40ire) reported 19 minutes ago

  @imkarthick @tescomobile @tescomobileire Both myself and partner no network once outside wifi

• 
  Steve Jones (@jonsey_s) reported 23 minutes ago

  @tescomobile Please...stop. You overcharged me, left me on. A plan that cost twice what it should, then charged me for 2 accounts for a year, then never cam back to me over the abysmal service I receive. And to top it off,it’s taken you since December last year to do a sim swap for me! Jog on

• 
  1RedRidingHood (@1RedRiding) reported 24 minutes ago

  @tescomobile I've been with Tesco for years and find your customer service excellent. Any staff I've had to speak to in store & on the phone have been fantastic, one lad sorted all my transfer out to a new device, he didn't have to but I was nervous doing it myself. Credit to Tesco