Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 02/28/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, Wandsworth, Hammersmith, Harrow, London, Muswell Hill, Barking, Southwark, Croydon, Edgware, Harringay, City of London, Borehamwood, Epsom and Tower Hamlets.

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City Problem Type Report Time
United KingdomHackney Phone
United KingdomWandsworth Phone
United KingdomHammersmith Internet
United KingdomHarrow Phone
United KingdomLondon Phone
United KingdomMuswell Hill Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • truebluey69 Kevin Thompson (@truebluey69) reported

    @tescomobile I am very disappointed that Tesco has decided to go along with the other money grabbing mobile airtime providers. . except O2.. which puzzles me as you use their mobile network... profiteering ?? Anyway, tesco will be losing 6 contracts before the end of the year.

  • m0untain_ash jehan p(ro)uvaire (@m0untain_ash) reported

    @tescomobile Just did, have spent about an hour on the phone with customer care and was told to go into the shop which I can't do atm

  • Pig_Maiden Kerry Canning (@Pig_Maiden) reported

    @seymourjames3 @tescomobile Thanks, Jim. Utterly useless shower of charlatans. Happy to take the money but no regard for customers. I've documented everything. If not resolved soon I'll be bypassing Tesco altogether and taking my issue to the relevant ombudsman. So many folk having similar issues. So poor.

  • seymourjames3 Jimbooooo (@seymourjames3) reported

    @Pig_Maiden @tescomobile Have to unblock. You know me kerry no one at any point every told me that and result is I have been paying for data for 18 months now our 2 could not use. Gut in tesco irvine sorted the issue in 15 mins guys on phone had no clue I am looking around for new provider all 4 phones

  • therealasliatta qari saab (@therealasliatta) reported

    @tescomobile fix up

  • kate_froud kate froud (@kate_froud) reported

    @tescomobile what is happening with the loss of ANY data (5g/4g/3G) …customer service just fob me off with ‘out of my hands’ ..‘it’ll be resolved soon..’ not really good enough… #tesco #tescomobile

  • seymourjames3 Jimbooooo (@seymourjames3) reported

    @tescomobile @Pig_Maiden Yes the guy in store sorted them within 15 mins . Its all in my chat with customer service most of whom had no idea what they were talking about so much so one even sent out new sim cards. 18 months I paid for data that could not be used properly over 300 pounds stolen by tesco

  • pat_cepeda Patrick Cepeda (@pat_cepeda) reported

    @tescomobile I am a customer of yours for a few years now, and I am really disappointed that tesco decided to introduce roaming charges, tesco could have at least send a email or a message to warn customers, so the option now is stick with my tariff or o2 😔

  • wstephw Steph Thomas (@wstephw) reported

    @tescomobile Thanks for responding. I very much hope you will issue my sons refund now and not fob me off like the rest of the customer service team.

  • Richperks 𝗥𝗶𝗰𝗵 𝗣𝗲𝗿𝗸𝘀 (@Richperks) reported

    @tescomobile customer support network is a farce. Two months of trying to resolve a problem; have resorted to lodging a formal complaint online (under the heading ‘please ask your question here’)…it’s not a question Tesco! Automation and bots = very unhappy customers! Unreal!