Tesco Mobile Outage Report in City of London, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
-
Phone (40%)
-
Total Blackout (31%)
-
Internet (23%)
-
E-mail (3%)
-
Wi-fi (1%)
-
TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent Tesco Mobile outage reports came from the following cities: Croydon, London, Hammersmith, Hackney and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| London |
Phone | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!
-
Faz
(@SuzetteFarrier) reported
from
Hounslow, England
@tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬
-
Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
-
Stuart Orr
(@stuantor) reported
from
Hounslow, England
@tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!
-
Realistichwofbow
(@relistichwofbow) reported
from
Poplar, England
spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!
-
Kathleen
(@ImperfectiousMe) reported
from
Poplar, England
I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
-
グラハム・スミス®
(@BancoDePapa) reported
from
Harrow Weald, England
@tescomobile 5 phones down (family).... Answers please
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
. @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile
-
Brad P
(@5_iron) reported
from
Hackney, England
@tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.
-
stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
-
#EmeryOut
(@manlikesheltzy) reported
from
City of London, England
@1kayofficial @tescomobile @tescomobile quickly potential customer here
-
Andrew James Thorp
(@andrewjthorp) reported
from
Enfield Lock, England
@tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!
-
Vroooom Automotive
(@VroooomAutos) reported
from
Enfield Lock, England
@tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable
-
peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
-
Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Janine Allen
(@j9mickey) reported
@tescomobile You have a known issue with new customers who have ported numbers to your account, no known fix date and no plan to keep customers updated. Each agent tells something different.
-
Janine Allen
(@j9mickey) reported
Awful #customerservice from @tescomobile for 2 months. Constantly advised issue sorted in 24hrs and it isn’t.
-
David Fossey
(@DavidFossey5) reported
@tescomobile I asked for the pay as you go number to transfer to the contract one I brought him a Xmas, text service said it was done, but couldn’t make calls, the operator said it had been done so would do it now and still can’t make calls, now passed it on to another department who said
-
Michele Hodgson
(@grumpygal1) reported
@tescomobile Would not recommend Tesco mobile. Unable resolve basic issues and absolutely everyone you speak to has a different story. Husband now has no access to business phone number. Thanks Tesco!
-
Jossi
(@mrjossi_b) reported
Hi @MoneySavingExp are you aware of the abysmal service from @tescomobile with migrating numbers on a new contract. It's already been 11days since I issued them with a PAC and I'm still waiting! No one can call me on my number! #Disaster
-
mommabear
(@MommabearLou) reported
@tescomobile after 6 years I cannot wait to get way from you! What awful customer service! #ShameOnYou #tescomobile
-
Dan Kahn
(@danjkahn) reported
@tescomobile @juliagoolia1982 If this can’t be fixed then I’ll be setting up this new contract elsewhere and taking my 3 existing contracts with me. The most concerning thing is that no one who works for you has a clue what the issue is. I’ve even offered to share my equifax report to prove it all matches!
-
Beverley Jean
(@BeverleyJean5) reported
@tescomobile Now you are telling me not to contact you about my phone being cut off. Also so when do you start arguing with a customer of 20 years plus that has always paid on time?
-
mommabear
(@MommabearLou) reported
@tescomobile you are a shambles! An absolute nightmare trying to sort my bill,all I want is to speak to a manager to make a complaint, and I’ve been refused as you are TOO BUSY? I have been calling for 2 weeks and still not sorted! Shame on you! Customer service is horrendous 🤬
-
Lizzie Young
(@LizzieY56579426) reported
@tescomobile Still waiting to be contacted about my missing delivery. Been waiting since Dec 22nd. Does no one work at Tesco Mobile anymore? Awful customer service