Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 11/19/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Total Blackout (32%)

    Total Blackout (32%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hammersmith, Hackney, London and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHackney Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile You should have allocated it my account sooner than so I had more time to use my mobile contract runs out soon so I certainly will be looking elsewhere sad as I have 3 mobiles with you & a customer for many years :(

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • quinsgirl71 Rachel (@quinsgirl71) reported from Hounslow, England

    @tescomobile Not sorry enough that in December I had no service for 3 days & the extra data was compensation that you gave me just a few days to use #poorservice

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Stuntgoat75 Stuntgoat Animation (@Stuntgoat75) reported

    @tescomobile No signal since Monday, given lies that it's antennas, server changes, when one of you call centre people knackered it whilst I was on the phone to them, but no one wants to admit it, so am just fobbed off.

  • ScunnyLUFC Paul Cunningham (@ScunnyLUFC) reported

    @tescomobile Three times on Web Chat and it cut if every time ?. How do you deal with problems with the Customer Service being this bad.?.

  • Eric_Phenix1992 Eric Phenix (@Eric_Phenix1992) reported

    @tescomobile I can’t pay my father phone bill . We tried online and won’t accept his 3 digit security and trying to ring just puts the phone down . so can’t speak to anyone , and web chat is not working just not loading . #help #tescomobile

  • Pleyndamour Mark F (@Pleyndamour) reported

    @SFraze_ITFC @EE @tescomobile I’m going to drop them when my contact ends due to this. Can afford to pay Kevin Bacon but can’t afford to support ordinary folk. Another greedy company.

  • jayleeson04 Jayleeson04 (@jayleeson04) reported

    @tescomobile Hi, how long does a temporary number last until I will have my old number transferred to my SIM? I was told today to put the new SIM into my phone once my old SIM said ‘no service’ so that’s what I did, but my temporary number is still on this SIM?

  • clairesn13 Claire (@clairesn13) reported

    @tescomobile Why are you adding charges to my bill for mobile data when it's continually off and I'm logged into my home WiFi!? Only happened since changed my contract last month, previous 5 years never happened before

  • paulhicksuk Paul Hicks (@paulhicksuk) reported

    Another day of total ineptitude @tescomobile . That’s an entire week now since you said you were transferring my number. Instead I have had no calls for a week. You can’t even tell me when it will get solved. Incredibly poor customer experience.

  • realmwelljag Raymond Rose (@realmwelljag) reported

    @tescomobile I have done so. It's a shocking way to treat a customer and no reward for long term loyalty

  • Adywebb Adrian Webb (@Adywebb) reported

    @DarrenJ78598146 @tescomobile If you are still within 14days of taking out the contract you could cancel and take out again using a colleague code?

  • Stuntgoat75 Stuntgoat Animation (@Stuntgoat75) reported

    @tescomobile Well phone still isn't working and messenger isn't replying so yep same old **** 👍