Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 12/16/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Poplar, London, Sutton, Dagenham, Epsom, Surbiton, Hackney, Croydon, Hammersmith and Wandsworth.

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City Problem Type Report Time
United KingdomPoplar Phone
United KingdomLondon Internet
United KingdomSutton Phone
United KingdomDagenham Internet
United KingdomLondon Phone
United KingdomEpsom Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mhick36 Máire Uí Shíthigh (@mhick36) reported

    @tescomobile Network not working today ? How long will it be out ?

  • MillennialTweet Andrew Fitzgerald Henck (@MillennialTweet) reported

    @tescomobile Spend 30 min unsuccessfully trying to load a new payment card online. Error message prompts me to call Customer Support. They tell me they can't do anything. Go back to square one. This is not a good system. Basic transactions should be easy!

  • Elizabeth_Mc74 Donna Elizabeth McLean (@Elizabeth_Mc74) reported

    @tescomobile please explain , I had 3 phones on contract. 2 phones ended. So I didn't re-establish the contract. Therefore 1 phone remains. Please tell me why oh why you've not taken the direct debit for the remaining phone??? Just another hassle for the customer. You've even 1/

  • Kelly__1993 Kelly-Marie 💕 (@Kelly__1993) reported

    Well there goes my signal @tescomobile

  • srosierobbins SR (@srosierobbins) reported

    @tescomobile Thanks - "a mast is not working as it should be" - that explains it

  • ClaireREvans Claire Evans (@ClaireREvans) reported

    @tescomobile why have I had no network all day?

  • Albman55 Mr. Al (@Albman55) reported

    @tescomobile Despite that I would never use tesco as a mobile provider, id happily pay more at big networks for better coverage and customer service

  • mbw7mbw7 Mattbw7 (@mbw7mbw7) reported

    @tescomobile trying to sort a phone del' customer service from you & DPD is shocking. DPD lied about del 12/2 then when rearranged for 14/2 which I had email conf' they decided to send back to you. Now cancelling order and shopping elsewhere.

  • HighPeakHallam John Hallam (@HighPeakHallam) reported

    @d_p_m_d @talkSPORT @tescomobile Total disgrace, money and power rules , don't upset the Premier Elite, God help us

  • sweepynolan Molly 💙 (@sweepynolan) reported

    @tarahanmer @tescomobile Tara, as an update my friend has now received a letter from @Tesco accepting the fraud against him. It was a reply to the letter sent to them detailing the timeline of the complaint. Callum on Tesco FB page was very helpful. Put in writing to their HO, and copy Ombudsman cont..