Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in City of London come from postal codes EC4R.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 03/15/2026 11:10

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, London, City of Westminster, Hammersmith, Enfield Town, Kingston upon Thames, City of London, Wandsworth, Harrow, Muswell Hill, Barking, Southwark, Croydon, Edgware and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomEnfield Town Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MaulaJatt18 Maula Jatt (@MaulaJatt18) reported

    @tescomobile after speaking to Callum today who refused me his manager, Paige, I realised I have been mis-sold into a contract which I did not ask for. I have been charged premium texts when I had a safety buffer and TM will not refuse. More shocking is the poor customer service

  • mrsverypicky Sue Reeve ♥️🧡💛💚💙💜🇪🇺🏳️‍🌈🕊️🕷️ (@mrsverypicky) reported

    When your phone decides to give up the ghost, 4 mths ahead of being able to upgrade. (Occasional intermittent issues, nothing major.) Unplanned trip to @tescomobile to fork out for early upgrade. Except major issues due to not remembering all passwords. OH now trying to sort out.

  • youngqueenvic mol 🐮 (@youngqueenvic) reported

    @tescomobile worst service i’ve EVER experienced in my life. constant SIM problems and never any help or support. useless service

  • ccfha claudia MBE (@ccfha) reported

    @tescomobile I’m trying to upgrade my phone and it’s saying the phone I want is out of stock, so I click the thing to get notified when it’s back in. Then it emails me at midnight saying it’s in stock, so I go on the website to order it and it’s saying out of stock?? Help pls

  • 1lowmill Low Mill Guest House (@1lowmill) reported

    @tescomobile There are no pop ups other than the chat box, I get asked a couple of questions name, contract type etc, the pit onto customer service where nothing happens other than saying we are busy, it’s not really live chat

  • LyliaRose ✨ Victoria ✨ UK Blogger ✨ (@LyliaRose) reported

    @tescomobile OK we’ve just worked it out! We managed to login to your website from another phone using her phone number. The settings were under 12 content only, which had blocked too many things! Couldn’t access her kids Netflix account, Spotify, Roblox or even YouTube Kids!

  • gaz1094 gaz clifford (@gaz1094) reported

    @tescomobile not happy with any customer service I have received from you guys at all! It’s disgusting! Taking money out of my bank account without a direct debit set up leaving me with no money for the next 2 weeks! And only offering to defer the next bill!

  • ExpatEcosse Parole D'Expat Écosse (@ExpatEcosse) reported

    Still no refund and no answer to my DMs! @tescomobile @Tesco I have been a customer for decades and to be honest I am thinking of switching for another provider.

  • MaulaJatt18 Maula Jatt (@MaulaJatt18) reported

    @RobBell24009932 @tescomobile Their customer service has gone to the shitters. U probably best switching providers as their customer service sucks. I was refused a manager today despite asking 3 times and oh yes I was mis sold a contract to but advisor couldn't do anything neither let me spk 2 a manager

  • Cookie32243716 Cookie (@Cookie32243716) reported

    @tescomobile seriously need to enable their network to make use of wifi calling. Tesco being left behind by all other networks