Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 03/09/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Enfield Town, London, Hackney, Kingston upon Thames, City of London, Hammersmith, Wandsworth, Harrow, Muswell Hill, Barking, Southwark, Croydon, Edgware, Harringay and Borehamwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomEnfield Town Phone
United KingdomLondon Phone
United KingdomHackney Total Blackout
United KingdomKingston upon Thames Phone
United KingdomLondon Internet
United KingdomCity of London Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    I thought @tescomobile was good, but recently their network is terrible, I can hardly use my data anymore. It’s always saying connect to a network 😑

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • relistichwofbow Realistichwofbow (@relistichwofbow) reported from Poplar, England

    spent an annoying hour trying to upgrade my handset with @tescomobile. hadn’t updated my new address. Need 72 hours before I can get handset. but I need new handset cos this one is broken. Nope we will give you PAC code and you can get 1 elsewhere. So much for 10 years loyalty!

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • stuantor Stuart Orr (@stuantor) reported from Hounslow, England

    @tescomobile service still non-existent another week on. Their message reads “Sorry, a phone mast close to you isn't working. To fix it for you, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. “ Now in its 4th week!

  • 5_iron Brad P (@5_iron) reported from Hackney, England

    @tescomobile Yes, they say my only options are the same as when I first got my tracking info - leave with neighbour, change to another weekday, or pay for weekend delivery. First option failed miserably, and the second two don't help.

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Harrow Weald, England

    @tescomobile 5 phones down (family).... Answers please

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • manlikesheltzy #EmeryOut (@manlikesheltzy) reported from City of London, England

    @1kayofficial @tescomobile @tescomobile quickly potential customer here

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kerley73 Kerley (@Kerley73) reported

    Any contacts know anyone who has any clout @tescomobile to help get a number swapped after 3 failed sims, multiple calls and false promises now leaving my 17 year old without her phone now for 3 weeks Not 🤬 enough Literally fuming 🤬

  • DebbyJWatson Deborah Watson (@DebbyJWatson) reported

    @tescomobile …I am an existing customer please could you explain why there is a deal on line which offers 30GB for £11 (12mths) if you have a clubcard but your call centre state it is only available on 24month contract?

  • 0Pinger Pinger (@0Pinger) reported

    @tescomobile Turns out its your default DNS servers at fault, forced use of googles 8.8.8.8, once i did could get back online with no issues. Did a secondary test and rest back to default DNS and pack to pages not loading or timing out

  • Spikeymum1 christine 🇬🇧♥️🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Spikeymum1) reported

    @tescomobile @BrettMallinder Please look into your fellow employee Mr rich j puttick . He has been tweeting that he wishes the Queen would die. Unless tesco support this point of view? Many people are very angry at his nasty tweets.

  • Quinnfallible mordecai stands (@Quinnfallible) reported

    @tescomobile I accepted the one month free usage because I was assured 100% that they had now solved my problem but it is still unsolved.

  • miss_vikki09 Vikki™ (@miss_vikki09) reported

    @Tesco need some help with a voucher and @tescomobile - anyone available please?

  • Quinnfallible mordecai stands (@Quinnfallible) reported

    Lost my phone and had @tescomobile put call barring on it. Found it again and still after THREE MONTHS they have failed it to get my phone working. I've called customer support 8 times. And all they've offered is one month free usage. Absolute joke.

  • wek04 Wendy Kimber 💙 (@wek04) reported

    @tescomobile having issue with connecting to Internet via my data, suddenly being asked for O2 password? Never happened before. And can't get onto chat either to try and resolve. Can send receive text/call. Any ideas?

  • iamfrankhon Andrew Fallon (@iamfrankhon) reported

    Hey @tescomobile you sent me my SAR request on a data stick but I don't have the password to open it. Could u provide? Also got my letter in as u have passed my debt to a third party. Ironically you would have been cheaper dealing with this as the FOS charge u £750 per complaint

  • Tom_MrE Tom Elliott (@Tom_MrE) reported

    @tescomobile and therefore cannot access our account online. I need to have the text go to a different number or email instead, this must be possible but today customer services have said it can’t and it can only go to the number associated to the sim!!!!