Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

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The latest reports from users having issues in City of London come from postal codes EC4R.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 03/22/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Mitcham, London, Croydon, Hackney, City of Westminster, Hammersmith, Enfield Town, Kingston upon Thames, City of London, Wandsworth, Harrow, Muswell Hill, Barking, Southwark and Edgware.

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City Problem Type Report Time
United KingdomMitcham Phone
United KingdomLondon Internet
United KingdomCroydon Phone
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile Can you call us on our free phone number 08000263374 so we can sort out the problem for the lady as she is very vulnerable

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • NikitaJGarner Nikita Jane Garner (@NikitaJGarner) reported

    @Chrissi25105065 @tescomobile If I had good Wi-Fi it wouldn’t be much of a problem, but because were miles from the village we only have ancient dial up. My wifi speed is 0.6mbps!

  • kls254 KLL254 (@kls254) reported

    @tescomobile shocking company my mum got a new contract with them. and have her a dodgy sim card and said “it was her old phone that was the issue”so she bought a new phone and is still having the same unable to send sms messages. £149.99 they got out of her she’s 69 years old

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @tescomobile For anyone coming on this page in the hope of resolving a problem , think again. For your own sanity and health join another network this lot are incompetent . Fed up with constant broken promises trying rectify a **** up caused by TESCO MOBILE,

  • donna_skea Donna Skea (@donna_skea) reported

    @tescomobile when will you fix the “problem” you have migrating nos Tesco mobile to Tesco mobile. 20th of Oct 22 I upgraded & you still haven’t fixed it. Don’t use the word escalate or your problems a priority. It clearly is not.

  • simonsh82307626 simon shaw (@simonsh82307626) reported

    @tescomobile I have been a pay as you go customer for many years but decided to have a new cheap phone on contract,not good so asked to cancel and return to PAYG and keep original number was told OK,3 online chats,1 rude call and still nothing,awful!

  • RockRollDriver 𝕽𝖔𝖈𝖐𝕽𝖔𝖑𝖑𝕯𝖗𝖎𝖛𝖊𝖗 (@RockRollDriver) reported

    @tescomobile Oh Jeez you are hard work..... It's NOT phones I want, the complaint was about the PHONE APP!! No wonder @Tesco has such a poor reputation for customer service FFS! Tesco tell you that you can check availability of goodvia the phone app!!!!!

  • donna_skea Donna Skea (@donna_skea) reported

    @tescomobile I spoke to 2 of your colleagues on the phone this morning. The first one just got rid of me when he heard my problem. The second did all she could to help, but could only say, it’s a known problem & is being treated with highest priority! I need information .

  • mahonbLON Mahon63 (@mahonbLON) reported

    @tescomobile I’ve tried 3 times to order a SIM card via your website and the transaction hasn’t completed. My bank says nothing wrong with my cards or account but there might be a problem with your website. I am frustrated as I want to purchase online and can’t

  • Rockstrophotos Becca Rockstro (@Rockstrophotos) reported

    @NikitaJGarner @tescomobile I’ve never used Tesco mobile but good to know they are a bit pants! To be fair my mum has been hit by a driver insured by Tesco and they have been nothing but belligerent and dragged it out for nearly a year! Have to say vodaphone seem to cover bits EE dont.

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @tescomobile come on just when think i might get problem resolved we take two steps back, have got from having the wrong number, to now having no ability to make or receive calls and no net might as well carry a brick than a phone . For god sake how difficult is it