Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in City of London come from postal codes EC4R.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 03/16/2026 03:35

March 16: Problems at Tesco Mobile

Tesco Mobile is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Hackney, London, City of Westminster, Hammersmith, Enfield Town, Kingston upon Thames, City of London, Wandsworth, Harrow, Muswell Hill, Barking, Southwark, Croydon, Edgware and Harringay.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomEnfield Town Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LaMinx541 Tracey Hammond (@LaMinx541) reported

    @tescomobile Hi what’s the number to call please to speak to someone about upgrading my phone? Am an existing customer. Thanks 🙏

  • AllotmentGas Jamie (@AllotmentGas) reported

    @tescomobile Still waiting for phone to be answered 12 minutes now, awful customer service.

  • Mark29071823 Mark (@Mark29071823) reported

    @tescomobile Well I’ve been told they are experiencing major problems but online the service status still says excellent so new people will join under false information. Like I did 18 months ago

  • Mark29071823 Mark (@Mark29071823) reported

    @tescomobile The best bit of the service checkers says use hotspots or your home broadband lol but we will still charge you every month for a service you are not getting basically stealing money every month

  • TatjanaKS Tanya #GetVaccinated & #wearamask (@TatjanaKS) reported

    @Witick_app please help. I got your e-ticket for BTM but @tescomobile doesn't do roaming. Can I exchange it for a paper ticket?

  • claireloopylou Claire Louise (@claireloopylou) reported

    @tescomobile i have received my new iPhone with the @AppleTV promotion but can’t access the free trial. Can you help?

  • MrsQ57439850 MrsQ (@MrsQ57439850) reported

    @tescomobile What a joke! I have had rude customer care advisors. 2 hung up on me mid phonecall. I've cancelled an auto top up service twice online and once via the call centre and yet you still take money from my account. And then offer it back to me via a Tesco gift card! 0 star rating!!

  • pamie1984 Pamela Little (@pamie1984) reported

    @tescomobile an apparent network outage yesterday almost caused my 12yr old daughter to go missing!!! She was unable to receive or make texts/phone calls and didn't get message that her aunt was getting her from school. She ended up walking a different way as she had no idea!

  • Mark29071823 Mark (@Mark29071823) reported

    @tescomobile @BobG8 Yeah it with o2 in building out of building in the top of a hill. At work I’m the only one with. I signal my team mates have EE and virgin and both have excellent coverage I get nothing same in my house same at my parents worst network ever reason I wouldn’t go to Tesco

  • wayne386 Wayne R[]berts 👌 (@wayne386) reported

    @tiff_tv @tescomobile Is this a TM issue? As eldest uses all her data while having access to home & college WiFi.