Tesco Mobile

Tesco Mobile Outage Report in City of London, Greater London, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in City of London, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in City of London, Greater London, England 12/19/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near City of London, Greater London, England

The most recent Tesco Mobile outage reports came from the following cities: Croydon, Poplar, London, Sutton, Dagenham, Epsom, Surbiton, Hackney and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomPoplar Phone
United KingdomLondon Internet
United KingdomSutton Phone
United KingdomDagenham Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • wwinter86 William Cody Winter⚜ (@wwinter86) reported from Hounslow, England

    @tescomobile any plans to support eSims yet?

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10:37pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    . @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 10: 43 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile Again,just an excuse. It was a new phone out of the box-your staff member swapped the SIM card, so it’s not that they couldn’t touch the phone, they couldn’t be bothered to provide any sort of customer service. Nothing is set up on the phone!And she doesn’t know HOW to set it up!

  • CazCAFC Caz collins (@CazCAFC) reported from Bromley, England

    @tescomobile is Tesco mobile down at the moment ! Me and my whole family who are on Tesco can’t call anybody and when we do get through it says call failed after 2 minutes !!!!! Can’t get hold of my mum in an emergency

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • pennacksplace Stephen (@pennacksplace) reported from Camberwell, England

    EE’s data signal appears progressively worse over the last year or so, anybody got experience of the @tescomobile / O2 network? London-based if that helps..

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless

  • andrewjthorp Andrew James Thorp (@andrewjthorp) reported from Enfield Lock, England

    @tescomobile Hey! Brilliant service, it just switched over. Took about 90 mins, your customer service is ace!

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Kensington, England

    @Tesco i didnt receive my delivery. slot was between 9-10 pm. It is 9:34 pm now. call center is not working. could you pls check? order no 6080-0996-77 @tescomobile

  • SuzetteFarrier Faz (@SuzetteFarrier) reported from Hounslow, England

    @tescomobile absolutely appalling service for my mum who just wanted some help to get a new phone! She’s almost 80, not good with tech, and your complete lack of service has left her with old & new phone, neither of which now work! 🤬

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    So @tescomobile it's got to the point where I have to manually top up my account then use the app to buy a bundle. It was so much easier when it was deducted automatically from my bank, before Mi-Pay Ltd screwed it up. 4 years without a problem, now it's time to leave.

  • CarlMalkin6 Carl Malkin 💙 (@CarlMalkin6) reported

    @tescomobile ... are no help. Emailing Mi-Pay Ltd is no help as they then email Tesco asking Tesco to help me when we already know Tesco can't help. I enter my info, it spins around for a bit, then tells me: "You are not authorized to acces (sic) this page." It is broken!

  • tux1234 Tux (@tux1234) reported

    @TwitterSupport Any chance of fixing the Arkose challenge failure to load? I need to DM @tescomobile before 9th April but apparently my account needs to pass the challenge? The challenge never loads?

  • zenitshirts1909 Zenit Shirts (@zenitshirts1909) reported

    @tescomobile sent a dm about a bill sms that shouldn't even be sent yet as., any help thanks

  • jamiecaines22 Jamie caines (@jamiecaines22) reported

    @tescomobile any reason why your app is taking so long to load are you doing maintenance to it or is it down?

  • MarkJamesWalton Mark Walton (@MarkJamesWalton) reported

    @Alicja942 @tescomobile Funny how the app suddenly starts crashing/freezing/quitting. Mine has never been as bad as it is now, just as there's a 'chance' to win something.

  • ssc856 schiazza856@gmail.com (@ssc856) reported

    @tescomobile Your customer service is appalling. I persuaded my mother to get a monthly contract with Tesco Mobile in Dec 2022. Still not working! Get cut off , no call backs , spent 8 hours inc 2 shop visits trying to resolve - Exasperated!!

  • Alba68Saor SaorAlba68 (@Alba68Saor) reported

    @tescomobile As soon as my contract is up I will be going elsewhere. I have had more issues with Tesco Movile in a few months than I ever had with over 20 years of owning a mobile phone. The #poorcustomerservice is just the icing on the cake as far as I'm concerned. Poor coverage also.

  • AlexisDuk Alexis Davren (@AlexisDuk) reported

    @tescomobile Your app has not been unusable for days. It keeps crashing. I have been unable to add data. As a result I cannot use my phone on this long holiday weekend. It seems that every time I need to top up my data your app suspiciously doesn't work.

  • weirside2000 David Sink (@weirside2000) reported

    @tescomobile Hi Rob thanks for getting back to me, I have to say though your response is very disappointing. How long does it take your tech guys to rectify problems? This has been going on since the beginning of February!!