Tesco Mobile outages and service status in Poulton-le-Fylde, England

Problems in the last 24 hours in Poulton-le-Fylde, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Poulton-le-Fylde, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Poulton-le-Fylde, England

Latest outage, problems and issue reports in Poulton-le-Fylde and nearby locations:

• 
  Hilly71 (@Redstev71) reported 52 seconds ago from South Ribble, England

  @tescomobile is the network down ? I’ve had no phone signal since yesterday

• 
  christine (@christinem70) reported 1 minute ago from Blackpool, England

  @tescomobile hi is there any issues in Blackpool? Appear to be really struggling with 4g we have signal but neither of us can actually get web pages to open up.. nearly everywhere is order online!

• 
  Leigh (@leighcopley) reported 2 minutes ago from South Shore, England

  @tescomobile here we go again, football season, but thanks to@me being on Tesco mobile there’s no signal at the match, but everyone on other networks are ok 😂😂😂😂

• 
  Annabel Southern (@LilBel) reported 36 minutes ago from Saint Annes on the Sea, England

  @tescomobile your customer service is appalling. You promise double data deals with Clubcard Plus but don't deliver. Shocking

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan Abbott (@jordanabbott93) reported 3 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  Julie Martin (@julesvb82) reported 3 minutes ago

  @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

• 
  Melvyn Buckton (@BucktonMel91596) reported 4 minutes ago

  @colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything

• 
  montyniblet (@montyniblet) reported 8 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  🇩🇰 The Danish Bale 🇩🇰 (@REDDORGU) reported 10 minutes ago

  @tescomobile absolute crap signal everyday for about 8 weeks

• 
  Ian (@iancharris) reported 12 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Paul Varney (@silveryk) reported 16 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  Emma Lockhart (@EmmaLockha51775) reported 19 minutes ago

  @tescomobile worst sales service ever. Tried to take out a contract after my order failed. Only had to pay the 19.99 1st payment apparently they can't take payments from Monzo I asked if it could be taken off or added to my first bill but she said no!!! Attitude was horrible too

• 
  James Baker (@_JamesBaker92) reported 19 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  fabio manetta (@fabiomanetta) reported 22 minutes ago

  @tescomobile this is not my complaint. I can only top up multiples of £5, instead of rounding up my balance to a multiple of 5 (£15,which is the cost of the bundle i want), so my balance is virtually useless. Shameful trick by tesco.