Tesco Mobile outages and service status in Birmingham, England

Problems in the last 24 hours in Birmingham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Birmingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Birmingham, England

The most recent Tesco Mobile outage reports came from the following cities: Birmingham, and Tamworth.

City	Problem Type	Report Time
Birmingham	Total Blackout	24 days ago
Birmingham	Internet	27 days ago
Birmingham	Internet	1 month ago
Tamworth	Phone	2 months ago
Oldbury	Internet	2 months ago
Solihull	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Birmingham, England

Latest outage, problems and issue reports in Birmingham and nearby locations:

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 58 seconds ago from Birmingham, England

  @paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

• 
  Chris Sammons #StayHomeSaveLives (@ChrisSammons_) reported 19 minutes ago from Birmingham, England

  @paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

• 
  John McCoy (@mccoy1875) reported 20 minutes ago from Birmingham, England

  @tescomobile Hi got a sim to put in a tracker as my mom is a wanderer & gets lost. All ok but I can’t set account online as sms sent to number & no way to read on tracker. Is there a solution?

• 
  Tom (@stowtom2010) reported 55 minutes ago from Solihull, England

  @tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

• 
  The_beefy_one (@Thebeefyone2) reported 56 minutes ago from Woodside, England

  @tescomobile your data service the last few days in Stourbridge/brierley hill area has been abysmal. Seems there’s a few people around here saying the same thing. Ya might wanna look into that…

• 
  Natasha (@Natnotanumber) reported 56 minutes ago from Birmingham, England

  @tescomobile fully had me in the neck. How is automated service able to allow me to increase my safety buffer, but cannot allow me to buy an already overpriced data package with that increase. True, every little helps....their bank balance not mine. 🍻

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gracie🐦 (@mydogisafreak) reported 3 minutes ago

  @tescomobile Unhappy customer here. Put old sim into new phone thinking it would would just sit there like the inanimate object it is. It's actually guzzled more than £10 overnight. This happened before and I'm not happy

• 
  Katrina (@KatLawrence) reported 4 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  A squirrel in a bunnet (@weeveebee) reported 7 minutes ago

  @tescomobile my partner has “used” all her monthly data in a week. It’s highly unlikely this could be correct as her data never runs out. She bought an add on as customer services were beyond poor. The data add is not working. She would tweet but… NO DATA. Can you please help?

• 
  kathleen dobbs (@kathleendobbs6) reported 10 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  John Elsworth (@JohnElsworth) reported 12 minutes ago

  @tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help

• 
  💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported 14 minutes ago

  @tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE

• 
  Ali. Me (@AlisonWagstaff3) reported 17 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  Paul Varney (@silveryk) reported 19 minutes ago

  @nookiehider @tescomobile It's honestly ridiculous for the UK to be so poor in such a critical infrastructure nowadays. Rest of the world are MILES ahead of us.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 21 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  Saz The Crumb (@PikaSaz) reported 23 minutes ago

  @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him