Tesco Mobile Outage in Birmingham, England

@tescomobile fully had me in the neck. How is automated service able to allow me to increase my safety buffer, but cannot allow me to buy an already overpriced data package with that increase. True, every little helps....their bank balance not mine. 🍻

@tescomobile Was a customer of yours for years but had to leave because your overseas data offering was shocking/non-existent. @ThreeUK are excellent able to use phone as if at home in most worldwide countries. You need to up your game in this regard Tesco.

@tescomobile Hi got a sim to put in a tracker as my mom is a wanderer & gets lost. All ok but I can’t set account online as sms sent to number & no way to read on tracker. Is there a solution?

@paulwrightyboy @O2 @tescomobile @VodafoneUK I’ve raised this issue with both networks, collectively they don’t give a toss, this is the problem

@paulwrightyboy @O2 Problem is, I don’t think any network is working...@tescomobile and @VodafoneUK also having same issue in my house...had no signal for weeks now

@tescomobile Why is your customer service so poor. Quick enough to take my money on black Friday and then cancel my order and won't tell me why. No sign of refund. Several store visits, several phone calls, several Web chats, several dm's no answers. @tescomobile #disappointedcustomer.

@tescomobile we left because of rubbish network now we get rubbish customer service 🤬 glad to be gone now we just need to get back the overcharged monies

@tescomobile is your mobile app down? I’m trying to add data but it’s saying there’s a glitch and to call customer care on 4455

@mjjk2 Yeah man, it’s with @tescomobile and I get a discount with them so it’s not to bad. The pro max is out of reach as with discount still dear.

@tescomobile im going to leave your service if you dont sort out your signal coverage in st austell i have 1bar 4g and no f..... Internet 🤬 waste of £30 a month!

My god, has anyone tried to upgrade from PAYG to a contract with @tescomobile? My wife has been trying to sort this out for her elderly father and it’s descended into an absolute farce. Help! #Tesco #tescomobile

@tescomobile This way you cannot lie to me or threaten my mum with a contract she never signed you lot are unreal threaten a family on a call then request another one no everything in writing that's how we move forward and that's how it stays

@tescomobile is there a technical issue with the telephone status in Birmingham. I’m experiencing no reception?

@tescomobile Hi, I have recently moved to Tesco mobile and porter my number over. My issue is I now can’t set up my Tesco App as it won’t accept the ported number as it won’t recognise it, and if I use the original number it sends an activation code that I can no longer access?!?

@tescomobile to allow me to sign in I am finding this most inconvenient Your comments please on how to avoid this Regards Tony