Tesco Mobile

Tesco Mobile Outage Report in Portsmouth, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Portsmouth, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Portsmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Portsmouth, England 12/05/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (23%)

    Internet (23%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Portsmouth, England

The most recent Tesco Mobile outage reports came from the following cities: Southampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Phone
United KingdomPortsmouth Phone
United KingdomWaterlooville Phone
United KingdomPortsmouth Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Portsmouth, England

Latest outage, problems and issue reports in Portsmouth and nearby locations:

  • John_Rowland_PM John Rowland (@John_Rowland_PM) reported from Havant, England

    @tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.

  • charlottpeirce_ Charlotte Peirce (@charlottpeirce_) reported from Portsmouth, England

    @tescomobile internet coverage is horrendous, I’ve lost all connection again. This is constant and happening at least once a day - there are no issues in my area, just consistently bad internet! It’s not ok when I rely so heavily on it for work!

  • DaveSwateridge Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    I feel sorry for anyone on the #O2/#TescoMobile network at the moment. I left O2 two years ago as a mast near me wasn’t working properly/4G was sooo slow, and they took forever to fix it. So they lost a customer! I’m with #EE now and never had any problems. 😃

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • izzyjo Izzy Johnson (@izzyjo) reported

    @tescomobile Thanks but still no solution. Been without a phone for days now. No one can call me and I can't use anything that requires phone authentication. Just disgraceful

  • frankiecavaa 𝑭𝒓𝒂𝒏𝒌𝒊𝒆 🫰🏼 (@frankiecavaa) reported

    @tescomobile this has been a god damn nightmare just trying to simply change my phone number over. Why is Tesco Mobile the only network where this has been such an issue! 🙄😒 fed up now

  • izzyjo Izzy Johnson (@izzyjo) reported

    @tescomobile Truly awful customer service. Been on webchat since Thurs as my old number hasn't come over to my new SIM. No one can phone or text me. Every time I do webchat I'm told it'll be fixed in 24 hours, that was 4 days ago. So so stressed right now. Phone line's down too.

  • izzyjo Izzy Johnson (@izzyjo) reported

    @tescomobile still no resolution to my new SIM not recognising my phone number. Can't make or receive calls, or verify anything. Its been going on for over a week. Why can no one fix this?

  • enduringdelight Rachel (She/Her) (@enduringdelight) reported

    @tescomobile when adding a clubcard partner voucher on a purchase of a new phone at what point do you add it. I tried to add at voucher and it said no entity so Tesco replaced it, but it still doesn't work so they said to ask you. Any ideas?

  • Tatty_peal Neil Graham (@Tatty_peal) reported

    @tescomobile I ran out of data at an electric car charger & could not connect to the network. I used 4488 to get a top up, popped on £5 and it only added credit to my account. The automated phone service is rubbish & your guy on chat is not helping. How do I get a refund?

  • welshbird1971 welshbird1971 (@welshbird1971) reported from Horsham, England

    @tescomobile what is your customer service telephone number please? It's not clear to me on your website

  • izzyjo Izzy Johnson (@izzyjo) reported

    @bfcmichael @tescomobile Me too and I'm an existing Tesco customer just trying to move my number to my new SIM card. 4 days I've been without calls or texts.

  • SaraSkinner17 Sara Skinner (@SaraSkinner17) reported

    @tescomobile Really??? Your customer services are very poor!!!

  • SaraSkinner17 Sara Skinner (@SaraSkinner17) reported

    @tescomobile It is another waste of time! No happy with your customer services and the complaints process is ridiculous!