Tesco Mobile outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southampton, England

The most recent Tesco Mobile outage reports came from the following cities: Gosport, and Fareham.

City	Problem Type	Report Time
Gosport	Phone	1 month ago
Fareham	Phone	2 months ago
Southampton	Internet	2 months ago
Southampton	Internet	2 months ago
New Milton	Phone	3 months ago
Southampton	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

• 
  Dave Swateridge (@DaveSwateridge) reported 9 minutes ago from Gosport, England

  I feel sorry for anyone on the #O2/#TescoMobile network at the moment. I left O2 two years ago as a mast near me wasn’t working properly/4G was sooo slow, and they took forever to fix it. So they lost a customer! I’m with #EE now and never had any problems. 😃

• 
  Jim Day (@JimDay22857614) reported 32 minutes ago from Sway, England

  My wife's connected on O2 no problem, so feel like I should be ok with my @tescomobile too... I've tried taking out and replacing the SIM, searched for the network, still nothing?

• 
  Ian Paul Fletcher (@IanPaulFletcher) reported 32 minutes ago from Chandler's Ford, England

  @UKgovcomms are spending £22m to ‘test’ their emergency message system this weekend. 1) No need to test it. I can assure you that all our mobile phones are working perfectly well this week. 2) @tescomobile now do an unlimited data sim for £25pm (much cheaper than £22m).

• 
  Jim Day (@JimDay22857614) reported 50 minutes ago from Sway, England

  @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  montyniblet (@montyniblet) reported 1 minute ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Aaron hassan (@custardwarrior) reported 2 minutes ago

  @tescomobile Not yet but I don't always trust the information coz all I get is no issue then customer advisor says oh we are doing upgrade work in that area

• 
  Paul Marks (@paulsmarks) reported 3 minutes ago

  @tescomobile is there an issue with the app ? I am only getting a white screen and have tried offloaded and reloading the app but issue remains

• 
  DJ (@royaloctopus_) reported 4 minutes ago

  Tesco once again boasting about signal in this area but I cannot load anything unless on wifi.. avoid using Tesco mobile at all costs people. Scam artists. @tescomobile

• 
  Jeremy (@io_scores) reported 5 minutes ago

  @tescomobile The mast must be down in Polegate. No 5G or even 4G for days. Can you advise exactly when my service will return please?

• 
  Saz The Crumb (@PikaSaz) reported 5 minutes ago

  @tescomobile We tried calling 4488 but it kept redirecting to an automated message about using the app and then ending the call. So im not really sure how I was meant to help him

• 
  picklemonsterg (@picklemonsterG) reported 6 minutes ago

  @tescomobile 2 weeks now and still Not ported over! If anyone thinking of moving to Tescomobile and uses online banking, Authenticator apps for work study etc. then please don’t use Tesco. Awful service and so inconvenient!

• 
  Chris (@geordiechris48) reported 6 minutes ago

  @tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?

• 
  Rob (@Timelord81r) reported 6 minutes ago

  @tescomobile can we use your phone abroad in Europe without any issues?

• 
  Marie Hobson (@MarieHobson) reported 9 minutes ago

  @fgrscomhub @tescomobile @wlhowarth If you’re considering Tesco Mobile… think twice. I’ve had no network on my pay-monthly phone for 4 weeks with zero resolution. Support’s been frustrating and I’m still no further forward. 😤