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Tesco Mobile

Tesco Mobile outages and service status in Southampton, England

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent Tesco Mobile outage reports came from the following cities: Southampton.

CityProblem TypeReport Time
Southampton Phone 1 month ago
Gosport Phone 3 months ago
Fareham Phone 3 months ago
Southampton Internet 4 months ago
Southampton Internet 4 months ago
New Milton Phone 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • JimDay22857614
    Jim Day (@JimDay22857614) reported from Sway, England

    @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    I feel sorry for anyone on the #O2/#TescoMobile network at the moment. I left O2 two years ago as a mast near me wasn’t working properly/4G was sooo slow, and they took forever to fix it. So they lost a customer! I’m with #EE now and never had any problems. 😃

  • JimDay22857614
    Jim Day (@JimDay22857614) reported from Sway, England

    My wife's connected on O2 no problem, so feel like I should be ok with my @tescomobile too... I've tried taking out and replacing the SIM, searched for the network, still nothing?

  • IanPaulFletcher
    Ian Paul Fletcher (@IanPaulFletcher) reported from Chandler's Ford, England

    @UKgovcomms are spending £22m to ‘test’ their emergency message system this weekend. 1) No need to test it. I can assure you that all our mobile phones are working perfectly well this week. 2) @tescomobile now do an unlimited data sim for £25pm (much cheaper than £22m).

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!

  • jancavelle
    Jan Cavelle (@jancavelle) reported

    @tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!

  • mydogisafreak
    Gracie🐦 (@mydogisafreak) reported

    @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

  • iancharris
    Ian (@iancharris) reported

    @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

  • DragonWolf5589
    Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

  • jordanabbott93
    Jordan Abbott (@jordanabbott93) reported

    @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

  • JohnElsworth
    John Elsworth (@JohnElsworth) reported

    @tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • Jimdoggy86
    Jim (@Jimdoggy86) reported

    @tescomobile Awful signal as usual. Area coverage never been updated. Cant wait to change networks

  • picklemonsterG
    picklemonsterg (@picklemonsterG) reported

    Whats going @tescomobile over a week now for a simple PAC and Port over from our old network! we are still having to go use 2 phones. That’s 4 phones we have had to carry this whole holiday weekend. If not sorted we will be using our 14 day period to cancel 3 contracts!