Tesco Mobile outages and service status in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Southampton, England

The most recent Tesco Mobile outage reports came from the following cities: Gosport, and Fareham.

City	Problem Type	Report Time
Gosport	Phone	1 month ago
Fareham	Phone	1 month ago
Southampton	Internet	2 months ago
Southampton	Internet	2 months ago
New Milton	Phone	3 months ago
Southampton	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

• 
  Dave Swateridge (@DaveSwateridge) reported 24 minutes ago from Gosport, England

  I feel sorry for anyone on the #O2/#TescoMobile network at the moment. I left O2 two years ago as a mast near me wasn’t working properly/4G was sooo slow, and they took forever to fix it. So they lost a customer! I’m with #EE now and never had any problems. 😃

• 
  Jim Day (@JimDay22857614) reported 41 minutes ago from Sway, England

  @tescomobile & @O2 I understand the weather has been full on this week but I've had no signal since Wednesday. According to the website "...a nearby phone mast isn’t working... engineers are likely to be on the case already..." could you confirm that they are?! Or is it my phone?

• 
  Ian Paul Fletcher (@IanPaulFletcher) reported 52 minutes ago from Chandler's Ford, England

  @UKgovcomms are spending £22m to ‘test’ their emergency message system this weekend. 1) No need to test it. I can assure you that all our mobile phones are working perfectly well this week. 2) @tescomobile now do an unlimited data sim for £25pm (much cheaper than £22m).

• 
  Jim Day (@JimDay22857614) reported 60 minutes ago from Sway, England

  My wife's connected on O2 no problem, so feel like I should be ok with my @tescomobile too... I've tried taking out and replacing the SIM, searched for the network, still nothing?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  steven rothwell (@steven_rothwell) reported 7 minutes ago

  Can you tell me @tescomobile @O2 why I pay 150 a month for 3 mobiles with no signal. I’m seriously considering moving providers. It’s a joke #ImACeleb

• 
  Irfan Mustafa (@IrfanMustaiq6k) reported 7 minutes ago

  @tescomobile "Dear @Tesco, I bought a mobile on installment in Nov but it wasn't delivered due to an issue. Despite multiple calls, my refund wasn't processed & £1236 was deducted from my account, damaging my credit score. You refunded via X after I complained,

• 
  Mark Chinery (@Chiners_68) reported 10 minutes ago

  @tescomobile why do you not support number sharing for Apple Watches? I’m going to have to move to another provider who supports this who’s is a pain.

• 
  David Michael (@DaveML01) reported 13 minutes ago

  @tescomobile having problems with getting a decent internet signal on my mobile.

• 
  Phil 〓〓 (@Kryfold_Sky) reported 15 minutes ago

  Now they've stolen my remaining top up balance of £9. Offered to transfer to new sim/tariff which failed. The shop was useless, customer service was barely understandable Indian/English. I give up. Whatever remedial action is taken it will cost me a lot more. @tescomobile

• 
  nicolajane (@NJB2874) reported 17 minutes ago

  Why do companies continue using DPD for deliveries. They never deliver on time. @tescomobile another day wasted waiting for a non existent delivery. #ShouldHaveBoughtElsewhere

• 
  montyniblet (@montyniblet) reported 19 minutes ago

  @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

• 
  Katrina (@KatLawrence) reported 20 minutes ago

  @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

• 
  Harry Kinder (@harry_kind32648) reported 20 minutes ago

  @tescomobile no service all day! Total black out?

• 
  North & Midlands Racing Club (@NorthRacingClub) reported 21 minutes ago

  @tescomobile hi struggling to use online chat for last 2 days with a technical issue! Please advise how I can sort my issue?