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Tesco Mobile

Tesco Mobile Outage Report in Norwich, Norfolk, England

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Norwich come from postal codes NR4 .

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Tesco Mobile

Tesco Mobile is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Norwich, England

The most recent Tesco Mobile outage reports came from the following cities: Norwich.

CityProblem TypeReport Time
Norwich Total Blackout 29 days ago
Norwich Phone 2 months ago
Norwich Phone 2 months ago
Norwich Phone 2 months ago
Attleborough Phone 8 months ago
Attleborough Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • GabonPhil
    Philip Lawry (@GabonPhil) reported from Norwich, England

    Please update us @tescomobile on Apple watch esim support and future plans. Customers need to know to make informed choices about their provider.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rophnode
    dero (@rophnode) reported

    @tescomobile Thanks for that. It now seems that I will have continued disruption to my service until Friday 17th December. No-one can phone or text me, I can't make any phonecalls and have no connection to the internet unless I'm connected to WiFi. Merry Christmas 👎

  • liam_onlyfans
    Liam G (@liam_onlyfans) reported

    @tescomobile Why don’t you help your paying customers too Im spending thousands and you can’t even give me a phone that works and your customer service is rubbish

  • gary_m_prince
    Gary Prince (@gary_m_prince) reported

    Hello @tescomobile Can you explain why, when a customer orders a replacement sim, you disconnect the old one and have a live sim within the postal system? Do you think it is prudent to leave a vulnerable person without service for upto 3 days?

  • 1stBallymacashb
    1stBallymacashbeaver (@1stBallymacashb) reported

    @tescomobile Tried, webchat unavailable. Don't want to spend more time and money on your customer service line and having to go over the whole scenario again. Why can't someone ring me.

  • BernReturn
    ReturnOfTheBern (@BernReturn) reported

    @tescomobile hello I just did an online top up of my Tesco mobile phone, paid £10 and I have the receipt, but every time I've tried to call my voicemail to check it, it says I need to top up my phone...which I just did. Help ASAP!

  • mags1822
    Maggie (@mags1822) reported

    @tescomobile hi someone opened an account in my name. I contacted customer service last week and was informed someone from the fraud team would get to me in 5 days. My credit has gone down and I’m still waiting for the fraud team. It’s poor that I can’t contact themselves. Help

  • michelle07844
    Michelle Collins (@michelle07844) reported

    @tescomobile Yes, one email and then zilch! I’ll send a pm and hopefully get some kind of resolution.

  • allibailey123
    allipacker (@allibailey123) reported

    @tescomobile Service Unavailable The server is temporarily unable to service your request. Please try again later. Reference #6.460f0317.1639317872.88e6702

  • Lainie1970
    Lainie Rogers (@Lainie1970) reported

    @tescomobile Hi I'm a Tesco Mobile customer. I have received a text saying as a loyal customer I have received a £5 e voucher. Can you tell me if this is legit. I called customer service but the guy wasn't very professional and was vague. Worried its a scam

  • ian_douthwaite
    ian douthwaite (@ian_douthwaite) reported

    @tescomobile Hi, I am Ian Douthwaite, a Tesco Mobile customer Tel no: 07783929996. Can you please tell me when I can leave and or upgrade. Thanks Ian D