Tesco Mobile outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Philip Lawry (@GabonPhil) reported 57 minutes ago from Norwich, England

  Please update us @tescomobile on Apple watch esim support and future plans. Customers need to know to make informed choices about their provider.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gladimir (@DrGladimir) reported 7 minutes ago

  @AbsolutelyVexed @tescomobile Ai gets it wrong. Doesn't help that it refers to the company blogs, and how to guides, which gives the impression you can do these things, when in fact with a lot, you can't. O2 business was who I was with before, but they sucked for various reasons.

• 
  Legal Style Blog (@legalstyleblog) reported 9 minutes ago

  @tescomobile (To be clear, it is not the fault of the poor customer service agent, who is simply trying to do a job with terrible material. This is the fault of the company.)

• 
  loobylou (@loobylambchop) reported 13 minutes ago

  @tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off

• 
  Ucheykingz (@Ucheykingz) reported 15 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  becky🌻 (@beckykk_) reported 16 minutes ago

  @tescomobile I phoned last week bc I’ve noticed I’ve been charged twice every month for insurance since June 2025. The person on the phone said they would text me the insurance department number but I’ve still not received this? Please can you help?

• 
  Justine (@bean0509) reported 20 minutes ago

  Man I was so happy to be going to @tescomobile when my o2 contract ended but the whole system is terrible!! Terrible customer service, I’ve had a nightmare!! Customer service will always win over price!

• 
  Shaun Reviewer (@ReviewShau42660) reported 22 minutes ago

  @tescomobile DO NOT get a tesco phone contract IF u live in Bournemouth BH4 area as signal non existent. Don't say it's good Tesco as it's NOT and never has been.

• 
  Gladimir (@DrGladimir) reported 24 minutes ago

  @Samuel598335428 @tescomobile Bad bot

• 
  loobylou (@loobylambchop) reported 24 minutes ago

  @tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling

• 
  adrian kudela (@AdrianKudela) reported 24 minutes ago

  @tescomobile connection issues again guys, just DM’d you, not on this 😔