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Tesco Mobile

Tesco Mobile outages and service status in Norwich, England

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  • Tesco Mobile generated 0 outage signals in the last 24 hours around Norwich, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Tesco Mobile Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

  • GabonPhil
    Philip Lawry (@GabonPhil) reported from Norwich, England

    Please update us @tescomobile on Apple watch esim support and future plans. Customers need to know to make informed choices about their provider.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • julesvb82
    Julie Martin (@julesvb82) reported

    @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

  • clarkiesball
    Ken Clark (@clarkiesball) reported

    @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

  • LilMissAlice__
    alice 🩵 (@LilMissAlice__) reported

    @tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working

  • gorski_jul22122
    Julie Gorski (@gorski_jul22122) reported

    @tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.

  • andy_whitty
    Andy Whittle (@andy_whitty) reported

    @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

  • DragonWolf5589
    Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported

    @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

  • emble64
    Emily G (@emble64) reported

    @cyclist13 @tescomobile Sounds like really poor service. My provider stopped doing top up support via phone so it is only via app/website. I wonder if the regulator are aware, the app issue and topping up issue seem like would be widespread problems?

  • picklemonsterG
    picklemonsterg (@picklemonsterG) reported

    @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

  • Webbdy
    Webdy (@Webbdy) reported

    @tescomobile issues with my transfer to TM, did an online chat and was offered 1000 Clubcard points as compensation for the delay. When will they be added to my account? Thanks Webdy

  • learningrapid
    Howie Pearson (@learningrapid) reported

    @tescomobile my sim is locked again. Could you help me unlock it please