Tesco Mobile outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Norwich, England

Latest outage, problems and issue reports in Norwich and nearby locations:

• 
  Philip Lawry (@GabonPhil) reported 23 minutes ago from Norwich, England

  Please update us @tescomobile on Apple watch esim support and future plans. Customers need to know to make informed choices about their provider.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 3 minutes ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged

• 
  Bella Ciao (@Bella_Ciao_Free) reported 8 minutes ago

  @tescomobile Hi, I'm a new customer with a PAC code... If u use the PAC code on Monday how long does it normally take to transfer... Thanks. (My number is presently with Vodafone)

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 9 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Colette Houlihan (@Colly_wobbles) reported 11 minutes ago

  I am a pay as you go customer @tescomobile and I just don't understand where my credit is going??? If I put £10 on by voucher, as you have removed the online top up service. and don't make a phone call or send a text, my credit reduces daily....Why is this? HELP!

• 
  K Jones (@Homer_EFG) reported 13 minutes ago

  @DaveKendallPho1 @tescomobile They turned the 3G signal off which I know has caused me to lose signal in one area I used to have it.

• 
  Mark (@ArtilleryMan728) reported 16 minutes ago

  Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

• 
  yꙮ (@CompleteSham) reported 17 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained

• 
  cupcake (@cupcakecutie10) reported 18 minutes ago

  @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!

• 
  Dave Gander (@DaveGander) reported 22 minutes ago

  @tescomobile thank you for your email threatening to interrupt my service. I will remind you I have sought to pay but you declined my legal tender even suggesting it is a security matter. Thanks for defamation in front of other customers. I might deal with this post BH.

• 
  chatterbox (@chatkins1) reported 23 minutes ago

  @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .