Tesco Mobile outages and service status in Ashford, England

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

• 
  Rosie Butcher (@MrsSykestw2022) reported 54 minutes ago from Ashford, England

  @tescomobile my sim card is not working properly today

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blaximus Longwood (@CuddlerDuck) reported 4 minutes ago

  @Michell78492363 @tescomobile Terrible treatment. I'm cancelling my contract and going elsewhere

• 
  Ali. Me (@AlisonWagstaff3) reported 4 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  RustyRover852 (@RustyRover852) reported 4 minutes ago

  @tescomobile - Is there a reduction in service to the general East Kent area please? Increasingly, I find zero reception in locations where I used to have strong 5G performance. My phone is up to date and has been re-started.

• 
  Howie Pearson (@learningrapid) reported 5 minutes ago

  @tescomobile my sim is locked again. Could you help me unlock it please

• 
  Ali. Me (@AlisonWagstaff3) reported 8 minutes ago

  @tescomobile on Wednesday I called your customer service as very rare for me, I had a message saying my data had almost gone. I had added, through your app, a £3.00 500mb bundle. Still no data, I rang CS told me it hadn't worked gave me £3 plus the £5 buffer back.

• 
  Sally F 💙 (@SallyF100) reported 8 minutes ago

  @tescomobile I have just called you to cancel my mum‘s contract, she has late stage dementia, has just suffered a huge stroke meaning she is no longer able to communicate. Your operator told me to log onto the app, which my mum does not have, and she then hung up on me. WTH??

• 
  kathleen dobbs (@kathleendobbs6) reported 14 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Jim (@Jimdoggy86) reported 14 minutes ago

  @tescomobile Awful signal as usual. Area coverage never been updated. Cant wait to change networks

• 
  DJ (@royaloctopus_) reported 16 minutes ago

  @tescomobile Predicted.. you need to revisit that and be truthful about POOR coverage then. You’re selling coverage when you don’t actually have it. Literal scam

• 
  Paul Varney (@silveryk) reported 16 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile