Tesco Mobile outages and service status in Ashford, England

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

• 
  Rosie Butcher (@MrsSykestw2022) reported 1 second ago from Ashford, England

  @tescomobile my sim card is not working properly today

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 7 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  kathleen dobbs (@kathleendobbs6) reported 10 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  Ginny (@GinintheCity) reported 11 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 15 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  Paul Varney (@silveryk) reported 18 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  Paul Dyer (@pauldyer505) reported 21 minutes ago

  @tescomobile I’ve been trying to contact you on live chat but no one is answering! Please help.

• 
  Gladimir (@DrGladimir) reported 24 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  Ann (@English_girl98) reported 27 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Ginny (@GinintheCity) reported 28 minutes ago

  @tescomobile No. I've spent over an hour already, and all your team managed to do in that entire time was confirm the postcode I gave THEM at the very start. They didn't respond to any of the signal data I sent. Why waste more time?

• 
  Seamás 🇨🇰🇮🇱 (@ExegeekPrime) reported 28 minutes ago

  @tescomobile why is there no signal at bt7?