Tesco Mobile outages and service status in Ashford, England

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ashford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (30%)
• Total Blackout (28%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Ashford, England

The most recent Tesco Mobile outage reports came from the following cities: Ashford, and Faversham.

City	Problem Type	Report Time
Ashford	Phone	1 month ago
Faversham	Phone	2 months ago
Canterbury	Phone	2 months ago
Canterbury	Phone	5 months ago
Canterbury	Phone	5 months ago
Canterbury	Phone	5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

• 
  Rosie Butcher (@MrsSykestw2022) reported 7 minutes ago from Ashford, England

  @tescomobile my sim card is not working properly today

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SuperJCharity (@kenworthy39) reported 6 minutes ago

  What a company! @tescomobile "Credit for excessive wait times calling Customer Care for -2.00" WOW! Cheers!

• 
  Pinger (@0Pinger) reported 12 minutes ago

  @tescomobile Turns out its your default DNS servers at fault, forced use of googles 8.8.8.8, once i did could get back online with no issues. Did a secondary test and rest back to default DNS and pack to pages not loading or timing out

• 
  Andrew Fallon (@iamfrankhon) reported 14 minutes ago

  Hey @tescomobile you sent me my SAR request on a data stick but I don't have the password to open it. Could u provide? Also got my letter in as u have passed my debt to a third party. Ironically you would have been cheaper dealing with this as the FOS charge u £750 per complaint

• 
  Wendy Kimber 💙 (@wek04) reported 15 minutes ago

  @tescomobile having issue with connecting to Internet via my data, suddenly being asked for O2 password? Never happened before. And can't get onto chat either to try and resolve. Can send receive text/call. Any ideas?

• 
  Rhys Goodfellow (@rhysGgoodfellow) reported 16 minutes ago

  @tescomobile what a shocking online chat service you provide. Cancelled my deceased fathers contract 2 weeks ago and today his DD was taken. Called to confirm the contract is cancelled and they can’t access the account so have to call instead. Pointless service

• 
  Lou (@baileybug1986) reported 20 minutes ago

  @tescomobile Incoming calls are fine. My husband is having the same issues, he is also with Tesco. Don’t know about anyone else

• 
  Tom Elliott (@Tom_MrE) reported 21 minutes ago

  @tescomobile and therefore cannot access our account online. I need to have the text go to a different number or email instead, this must be possible but today customer services have said it can’t and it can only go to the number associated to the sim!!!!

• 
  Connie Powell (@conniepowll) reported 22 minutes ago

  @tescomobile Heya Callum, it was very strange. I tried everything - new browser, deleting cookies, etc. I went in circles with Online Chat but Tesco Mobile's Customer Service via Phone did give me a solution. Seems there is a fault in the online system! Many thanks

• 
  Dean (@X2Dean) reported 22 minutes ago

  @tescomobile found a mobile phone with one of your sims in. The phone is water damaged and will not light up screen so no way to see any emergency contact info.

• 
  Rescuecat (@swimmama1) reported 22 minutes ago

  @VodafoneUK Pointless I’ve spoken to 10 different people @VodafoneUK And now I’ve left and gone to @tescomobile much better service just annoyed I’ve got to go to the hassle of changing everything attached to my number 😡