Tesco Mobile outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Tesco Mobile Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Dan Laker MTB (@DanLaker3) reported 17 minutes ago from Basildon, England

  @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

• 
  Alexandra Ayears (@AlexandraLawes) reported 24 minutes ago from Rochester, England

  @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martitta (@MShazzzi) reported 8 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @tescomobile @MartinSLewis Been emailing back and forth with Sahira to concerns@tesco as finally opened complaint and have been speaking to Sahira. I have email proof I have responded yet had email this morning to say as I had not responded she is closing complaint

• 
  Rolling with the 757s (@Skinnymanpfc) reported 9 minutes ago

  @tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.

• 
  Grumpy Buddhist (@DionHunt67) reported 11 minutes ago

  @tescomobile Yes, started with texting PAC from mobile and got a “technical problems, please try later” message. Tried 5 times, same message.

• 
  Gladimir (@DrGladimir) reported 12 minutes ago

  @Samuel598335428 @tescomobile Bad bot

• 
  Katie Layla (@katielayla82) reported 12 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 16 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  chatterbox (@chatkins1) reported 17 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  cupcake (@cupcakecutie10) reported 20 minutes ago

  @tescomobile Hi waiting hours for my new phone to be delivered! DPD tracking useless. I'm waiting to go out. Not great first customer experience!

• 
  Mike Dixon (@PnoTuna) reported 20 minutes ago

  @MatB_STFC69 @tescomobile They use the o2 network dont they?