Tesco Mobile outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Dan Laker MTB (@DanLaker3) reported 21 minutes ago from Basildon, England

  @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

• 
  Alexandra Ayears (@AlexandraLawes) reported 24 minutes ago from Rochester, England

  @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jason mcneilly (@jaymcneilly) reported 4 minutes ago

  @tescomobile seems to be saying its fine but its not. 30mile journey from one town to another and getting terrible to no signal the whole journey. when it is showing 5g and 2-4 bars Internet still not loading. also zero bars on phone signal.

• 
  Gladimir (@DrGladimir) reported 5 minutes ago

  @AbsolutelyVexed @tescomobile Ai gets it wrong. Doesn't help that it refers to the company blogs, and how to guides, which gives the impression you can do these things, when in fact with a lot, you can't. O2 business was who I was with before, but they sucked for various reasons.

• 
  clam (@clam70435692) reported 6 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one

• 
  Richard (@Richardlewis31) reported 7 minutes ago

  @tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!

• 
  Joanna (@JoSportsnut) reported 8 minutes ago

  @tescomobile Hello unless I make a call via WhatsApp my phone is unusable due to breaking up/poor network. I have been with Tesco many years and always lived in the HU8 area. Is there a network problem? Thanks

• 
  Theresa Bevan (@1pennysweet) reported 9 minutes ago

  @tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues

• 
  G_OLD Man (@G_Old_M) reported 9 minutes ago

  @tescomobile I’ve just spent the first whole day in Evesham worcershire since buying the Tesco mobile contract - and all day no signal couldn’t listen to my podcast ,the radio nothing postcode WR10

• 
  ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported 10 minutes ago

  @tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.

• 
  Phil 〓〓 (@Kryfold_Sky) reported 14 minutes ago

  Now they've stolen my remaining top up balance of £9. Offered to transfer to new sim/tariff which failed. The shop was useless, customer service was barely understandable Indian/English. I give up. Whatever remedial action is taken it will cost me a lot more. @tescomobile

• 
  jess rach x (@Rachel914481091) reported 15 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?