Tesco Mobile outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Dan Laker MTB (@DanLaker3) reported 44 minutes ago from Basildon, England

  @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

• 
  Alexandra Ayears (@AlexandraLawes) reported 44 minutes ago from Rochester, England

  @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Style Blog (@legalstyleblog) reported 3 minutes ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).

• 
  Lee James (@wots_kraken) reported 8 minutes ago

  @DaveKendallPho1 @tescomobile It's honestly awful man. It's just getting worse and worse

• 
  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 9 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  Dave Gander (@DaveGander) reported 10 minutes ago

  @tescomobile No chance of any message - it’s a holiday today. Very simple bank error has locked payments. Your instore staff refused payment. The law does not preclude me offering cash payments. Your systems stopped me. Your problem but I’m not happy. Taking legal advice. Enjoy the BH.

• 
  Chris Owen (@cwo1983) reported 13 minutes ago

  Emailed Tesco Mobile CEO Jonathan Taylor. 1 month now trying to resolve "can't verify my details" with no resolution.Upgraded 1 line fine in Feb, but wife's free out-of-contract line hit with "unable to verify details". Already in useless DMs. @TescoMobile @Ofcom @CommsOmbudsman

• 
  Bobby Bucks (@b0bbybux) reported 14 minutes ago

  @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

• 
  Damian (@LetchworthOwl) reported 14 minutes ago

  @tescomobile Do you have any plans to improve coverage links in France?....every time I struggle to get a signal and when I do it continues to drop out between 2/3 different networks

• 
  john smith (@Citizen_O_World) reported 15 minutes ago

  @Huubert294809 @SBarrettBar @tescomobile all of the mobile telco companies in the UK are crap, every last one of them

• 
  Ali. Me (@AlisonWagstaff3) reported 19 minutes ago

  Can you please tell me why there's internet problems, and I can't use the checker it's not loading @tescomobile

• 
  Barbara (@BarbaraSutton15) reported 26 minutes ago

  @Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network