Tesco Mobile Outage in Southend-on-Sea, England

@tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

@tescomobile Although my colleague who is with sky is having problems again now

@tescomobile I ha e done so and have been told its worki g fine. But my signal on my phone which is a tesco sim and the work tablets which are on O2 are all dropping in and out at the same time. Which is a pain as for work we rely on our data to record results

Is there a problem with @tescomobile and or @O2?

@tescomobile i’ve checked and there only seems to be an internet issue, not a network issue that’ll affect calls

@tescomobile i can’t make outgoing calls or receive them right now, is there an issue locally or nationally or is it just my phone?

@tescomobile Hi, sorry it's taken a while to reply. I've just asked and both are fully updated. In fact the problems started after doing the updates

@tescomobile Got an issue. Two TCL 10 Pro phones are constantly crashing. 1 insured the other isn't. Got any ideas on what could be done? I find it strange that these are acting up

@kellykellyk81 @tescomobile I saw your tweet now, i guess you violated the rules that's why your account got locked , I suggest you should contact Distort_recovery, have been seeing different people recommending them on Instagram, maybe you should contact them for assistance, I think they can help you

@tescomobile It’s saying network unlock code blocked, I can’t get onto my Tesco account either as it’s sending a pin to the mobile number on the new sim which I can’t access

@tescomobile Nobody contacted me following my complaint on Friday despite assurances. Every time I have spoken with someone it's been when I've called them. That's terrible enough, but the lady I spoke to this afternoon couldn't even give me the information about the complaints procedure!