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Tesco Mobile

Tesco Mobile Outage Report in Southend-on-Sea, England

Why is my Tesco Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southend-on-Sea come from postal codes SS2 .

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Southend-on-Sea, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Basildon, and Wickford.

CityProblem TypeReport Time
Southend-on-Sea Internet 28 days ago
Basildon Phone 1 month ago
Wickford Total Blackout 2 months ago
Chatham Phone 5 months ago
Southend-on-Sea Phone 11 months ago
Chatham Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

  • DanLaker3
    Dan Laker MTB (@DanLaker3) reported from Basildon, England

    @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

  • AlexandraLawes
    Alexandra Ayears (@AlexandraLawes) reported from Rochester, England

    @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • rophnode
    dero (@rophnode) reported

    @tescomobile Almost a week with no reliable mobile signal at home (NP20 area). O2 are apparently doing upgrade works nearby. Was supposed to be finished by Sun 5/12, then today (Tues 7/12) and now it's going to be Fri 10/12. I assume I'll get a refund?

  • x_x_stella_x_x
    stella (@x_x_stella_x_x) reported

    @tescomobile I did question it but was told it would still be applied. All very well to offer to cancel it but Black Friday deals have finished now and it was my daughters birthday present. Shall I just take it back off her? 💩 service all round. I’ve been a loyal mobile customer for years

  • 1stBallymacashb
    1stBallymacashbeaver (@1stBallymacashb) reported

    @tescomobile Why is your customer service so poor. Quick enough to take my money on black Friday and then cancel my order and won't tell me why. No sign of refund. Several store visits, several phone calls, several Web chats, several dm's no answers. @tescomobile #disappointedcustomer.

  • x_x_stella_x_x
    stella (@x_x_stella_x_x) reported

    @tescomobile Oh really??? I bought a “Clubcard” deal iPhone 12 on Black Friday but the sales man made a mistake and didn’t apply my Clubcard so I never got the deal. Fast forward and I’m billed for the full price and after a lot of “I’m sorry’s”, there’s nothing we can do now but cancel

  • cassietaylorllb
    cassie (@cassietaylorllb) reported

    @tescomobile after delivering our new phone to the wrong address, pretending to investigate, police proving it was returned to you, you still refuse to replace the phone and bill us for one we never received, Great customer service!!

  • x_x_stella_x_x
    stella (@x_x_stella_x_x) reported

    @tescomobile I spent one and a half hours this morning in tesco phone shop then another hour with customer services. Everyone was sorry but useless to help me

  • 1stBallymacashb
    1stBallymacashbeaver (@1stBallymacashb) reported

    @tescomobile Still awaiting to hear from fraud team. Customer not Fraudster #disappointedcustomer.

  • janninexx
    Jannine (@janninexx) reported

    @tescomobile any reason my mobile network ain't working? And why your own site says there's no issues yet every other outage site clearly shows a problem??? Lying counts

  • SWstudent78
    mel (@SWstudent78) reported

    @tescomobile Hi. Liz referred me over to a specialist team regarding my phone mast issue on Saturday. She said I'd hear in 24 hours and I've heard nothing. Also just had a text saying they still are talking to the landlord of the site and will update in a week. Its been 5 weeks now...

  • gomark
    Mark! (The Herald Angels Sing) (@gomark) reported

    @tescomobile Actually, just to clarify on this: I can see on my device how to do a manual network selection, but would texts & calls on another network incur additional charges? (Can't see a way to switch to 2G or 3G only - my options appear limited to 4G as baseline with 5G 'on' or 'auto'.)