Tesco Mobile outages and service status in Southend-on-Sea, England

Problems in the last 24 hours in Southend-on-Sea, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Southend-on-Sea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Southend-on-Sea, England

Latest outage, problems and issue reports in Southend-on-Sea and nearby locations:

• 
  Dan Laker MTB (@DanLaker3) reported 2 minutes ago from Basildon, England

  @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

• 
  Alexandra Ayears (@AlexandraLawes) reported 13 minutes ago from Rochester, England

  @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  picklemonsterg (@picklemonsterG) reported 4 minutes ago

  @tescomobile been in your store 3 times to sort and contacted call centre and chat for the past 4 days, still nothing just told it’s being looked into. This is a truly awful service and nobody seems to know what’s going on. It’s never been this difficult with other providers!

• 
  David Hamilton (@hamilton_david) reported 5 minutes ago

  @tescomobile please can you let me know how I can make a complaint? Note I am not a Tesco Mobile customer.

• 
  Mike Hadley (@Baggypilot) reported 7 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere

• 
  Andy Whittle (@andy_whitty) reported 8 minutes ago

  @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 11 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  Jo Jo (@joannew0112) reported 13 minutes ago

  @tescomobile hello 👋 my 4g isn’t working for some reason , I have turned it on and off , turned my phone on and off but still not working , my partner who is also with Tesco his data is ok ? Any ideas please ?

• 
  Melissa ✨ (@WimblyDonnerxo) reported 18 minutes ago

  @tescomobile hi I need to speak to Someone urgently. I was told on your chat yesterday I had until 24 April to cancel within cooling off period however when requesting my pac code I’ve been informed I’ll be charged £220 to terminate the contract!!

• 
  Victoria Ogonna (@vikkyug2016) reported 19 minutes ago

  @tescomobile @tescomobile Hello, I have a Tesco locked Motorola G5 phone. I’m currently in Nigeria and I no longer have a Tesco SIM or UK phone number.I tried using the unlock form but it requires a UK number and recent call, which I can’t provide.Pls can you help me unlock my phone manually?

• 
  jess rach x (@Rachel914481091) reported 20 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  Ryan Trathen. (@ryryTrath) reported 20 minutes ago

  @tescomobile @SeanP321 Terrible everywhere in Cornwall every single day