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Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Brentwood, and Wickford.

CityProblem TypeReport Time
Southend-on-Sea Internet 26 days ago
Chelmsford Phone 1 month ago
Basildon Phone 1 month ago
Brentwood Wi-fi 1 month ago
Wickford Total Blackout 2 months ago
Gravesend Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • Il0vemygirls
    S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardHofman33
    Richard Hofman (@RichardHofman33) reported

    @tescomobile It's a big misunderstanding of this matter. I had done chat conversations via the Tesco Mobile website with your staff this summer 3 times. They seemed to be very professional so I hoped all problems will be solved up. You can check the chat records and you can make a decision.

  • cliveR41540535
    clive R (@cliveR41540535) reported

    @tescomobile i got a text contract ended,called 20 mins later hang up so went to the shop one guy there i waited 10 mins no response for the guy playing with a phone,i said i will come back when its less busy(nobody there) his response was ha ha im looking for a new provider now

  • ollyarmyoftwo
    Kaz (@ollyarmyoftwo) reported

    @tescomobile It’s updated again saying phone mast issues. Not going to be fixed till Friday at earliest that’s a joke. That will be over a week with no signal.

  • ollyarmyoftwo
    Kaz (@ollyarmyoftwo) reported

    @tescomobile It just says our network is busier than normal but last week when checked it said a mast was down but it’s never improved.

  • americanguy11
    cory😊! (@americanguy11) reported

    @tescomobile no 5G in my area. wtf

  • Laineymac5
    Laineymac (@Laineymac5) reported

    @tescomobile in Lisbon phone set to Automatic but getting no service msg. Can u pls help?

  • r_vaswani
    Rakhi Vaswani (@r_vaswani) reported

    @tescomobile And now I only get a refund for my phone….. pretty poor, and I have been told tbe order cannot be accessed as I don’t have an active sim number, which was sort of the order

  • MargaretOGorm12
    Margaret O'Gorman (@MargaretOGorm12) reported

    @tescomobile Dublin customer here

  • LindaLe07051460
    Linda Lester (@LindaLe07051460) reported

    @tescomobile Hello. I need help with an A71 Samsung which has stopped working since an update. I am told by Customer Care that I will be charged for a repair. If it cant be repaired i will have to pay my existing contract to upgrade. Samsung have admitted it is a software

  • SueC1907
    SueC (@SueC1907) reported

    @tescomobile Just sent now, coverage checker saying mast issues but family member having no issues and is on same network.