Tesco Mobile Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS15.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Internet (30%)
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Total Blackout (21%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Tesco Mobile outage reports came from the following cities: London, Southend-on-Sea, Chelmsford, Basildon, Brentwood and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southend-on-Sea |
Internet | |
| London |
Phone | |
| Chelmsford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Liz Maybank💙
(@scotsdragonfly) reported
from
Great Baddow, England
@tescomobile any idea when mobile data is coming back in our area? #Outage
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Dan Laker MTB
(@DanLaker3) reported
from
Basildon, England
@tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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S
(@Il0vemygirls) reported
from
Chelmsford, England
@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Phillips
(@APhillips1962) reported
@tescomobile could someone please give me an update on problem with my number , or have I got to get the crystal ball out or assume nothing has been done. So far had deadly silence from yourselves, still waiting any kind of response!!!!
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Lindsay Brunt
(@Lindsay_Brunt) reported
@robsimpson2712 @tescomobile @Suzywoo16 They don't have any customer service ! Never known anything like it. I've been laugher at down phone, spoke to like a child, just overall rude staff they have! And 12 months in nothing resolved
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Andy Phillips
(@APhillips1962) reported
@tescomobile Convenient that is Please answer my question , Can I have an email address to register my own complaint? Or is that secret as well
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Andy Phillips
(@APhillips1962) reported
@tescomobile So you are telling me that apart from the useless web chat link that no one responds to there is no other way of registering a complaint. Absolute tin pot company I wouldn’t mind if I had an update from this concerns team
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picklemonsterg
(@picklemonsterG) reported
@tescomobile hi I can’t get my activation code for my mobile and had signed up to get the club card double PAYG sim deal on at the moment. Also paid £10 in store but balance saying £0? Can someone help. Thanks
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Andy Phillips
(@APhillips1962) reported
@Lindsay_Brunt @tescomobile Standard response from Tesco I waited 20 mins to be transferred to manager only to be cut off. As for DM messages , they just vanish when they can’t answer@ your question . tesco Mobile have no customer service
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Rob Simpson
(@robsimpson2712) reported
@tescomobile @Suzywoo16 Nobody expects poor customer service but unfortunately Tesco Mobile are probably one of the worst. Been waiting since 29October and nothing resolved. Despite promises. Always got to check back in 24 hrs🤪🤪🤪🥸🤪
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Andy Phillips
(@APhillips1962) reported
@tescomobile Where I work if there’s a complaint first th8ng we do is acknowledge receipt and get back to them . I have zero confidence anything is being done as shown from previous calls . Why has it taken from 18th of Dece to rectify something a **** up made by tesco!
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Lindsay Brunt
(@Lindsay_Brunt) reported
@APhillips1962 @tescomobile The service shouldn't be allowed to run! I've had similar issues and spent over 4 hours in one week on phone each advisor telling or doing something differently. And us the customers have to sit and wait for their errors to be rectified! Worst network company!
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Ben
(@benjaminwood00) reported
@tescomobile Trying to get a super colleague deal code for a friend and everytime it asks for my employee number it never replies?