Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Basildon, Essex, England 01/15/2026 03:25

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Tesco Mobile outage reports came from the following cities: Gravesend and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomGravesend E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • Il0vemygirls S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • scotsdragonfly Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England

    @tescomobile any idea when mobile data is coming back in our area? #Outage

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • BluddieCivilian Bloody Civilian (@BluddieCivilian) reported

    @tescomobile just got your SIM 14 days back.Didn't get the time to call you & inform you how disappointed I am over the internet service that I am getting. I left @Vodafone for you & now I am regretting.Such slow & lagged internet service.I cannot even do my work properly! Help!

  • irn_bru_baby Jazzy B 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@irn_bru_baby) reported

    @tescomobile Hey guys do you know of any issues with the pay as you go app? Trying to load up my mums phone but app keeps crashing

  • i_am_chan Chantelle_Nicole (@i_am_chan) reported

    @tescomobile i'm disappointed with my recent visit to my local store. I cracked my phone screen and went to the store to purchase a new phone. The shop is open until 7pm and I got there at 6.45 to be told that all the phones had been locked away at 6.40pm so they couldnt help me.

  • GothamJackie Jackie Gotham (@GothamJackie) reported

    @tescomobile hi, is your internet network down ? Not been working all day though texts are

  • HansWardle Hans Wardle (@HansWardle) reported

    @tescomobile Appalling service.More than two weeks after ordering a new sim card for my sons lost phone and all I get are lies and excuses. The can't access the system they can't order a replacement, the sim was ordered, the sim wasn't ordered, new sim lost in transit...

  • bez7409 stephen berry (@bez7409) reported

    @tescomobile I’ve lost my Pay as you go phone, how do I Cancel it please? Thanks

  • majorj0nny Jon Gotham (@majorj0nny) reported

    @tescomobile what's going on with your mobile internet network today ? Had no internet on mobile phone all day, though texts work fine. Tried checking out my account on your site and I get to the point of you sending verification text or email , and neither come through.

  • Dazzasmith12 Dazza smith (@Dazzasmith12) reported

    @tescomobile How about your customer services stop repeatedly hanging up on customers, in regard to your faulty app ripping off customers, when attempting to buy data bundles, being refused but then being charged for them anyway. Treating customers as the enemy is not a good idea!

  • frank1e mark 🚴‍♂️ (@frank1e) reported

    @sapphia1 @tescomobile Sorry it’s not working for you. Which model is it out of interest? I know it’s not the same but you have a working scanner right?

  • stuart_1 Stuart Gall (@stuart_1) reported

    @tescomobile your customer support is atrocious. simple upgrade fails to provision for 2 months now. In frustration I got a PAC code yesterday but even that did not work. Tescomobile you can check out but you can never leave.