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Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Brentwood, and Wickford.

CityProblem TypeReport Time
Southend-on-Sea Internet 26 days ago
Chelmsford Phone 1 month ago
Basildon Phone 1 month ago
Brentwood Wi-fi 1 month ago
Wickford Total Blackout 2 months ago
Gravesend Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • duffbeer3107
    Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • Il0vemygirls
    S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • scotsdragonfly
    Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England

    @tescomobile any idea when mobile data is coming back in our area? #Outage

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LazerGunPewPewz
    ECWC (@LazerGunPewPewz) reported

    @tescomobile Or just dump the contract model like giffgaff. If your service is truly good, people will stay. Dont hold your customers hostage with a piece of paper

  • CaolanMahon
    𝙲𝚊𝚘𝚕𝚊𝚗 𝙼𝚊𝚑𝚘𝚗 (@CaolanMahon) reported

    @tescomobile Haven’t had any network for over a week and told ‘we WILL charge you for it anyway.’ Shocking customer service. AVOID @tescomobile like the plague

  • BennettArron
    Bennett Arron (@BennettArron) reported

    @tescomobile They might have put their prices up but at least they offer customer service. I guess you get what you pay for. Every little doesn't help.

  • McdaidEleanor
    Ellie McDaid (@McdaidEleanor) reported

    @tescomobile hi, I would like to change my billing date. Can you please help?

  • The_DarkestLord
    stuart finch (@The_DarkestLord) reported

    @EmmaScrumpyj3 @tescomobile They use the O2 network

  • Swigoden
    Ffion Jones (@Swigoden) reported

    @tescomobile can someone help me please my grandmother had a text with a claim code for a £5 e-voucher but when I input her details it says it's not a valid email (but it is) even when I try my own email address it says 'email addresses are different' but they aren't

  • BennettArron
    Bennett Arron (@BennettArron) reported

    @tescomobile As I have now been on hold for your Additional Support Team for an hour, and your Chat function doesn't work on your website, can you tell me how I can explain to my father, who has dementia, that the phone company he uses has no interest in trying to help? Thanks.

  • BennettArron
    Bennett Arron (@BennettArron) reported

    @tescomobile Over an hour. Twice. And it's very, very important. Shocking service.

  • _housematerants
    The feeling when you live with idiots (@_housematerants) reported

    @tescomobile Yeah this is all meaning well and that but since you don't actually run an actual network, you piggy back off o2 you don't need to put the prices up because you aren't investing in the network.

  • DatingaSociopat
    Nic (@DatingaSociopat) reported

    @tescomobile I left Tesco in 2013 to go to three. Am still with three since that time. Their customer service is excellent. I didn't experience the same with Tesco why I left. @ThreeUK