Tesco Mobile outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (30%)
• Total Blackout (27%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Basildon, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, and Brentwood.

City	Problem Type	Report Time
Southend-on-Sea	Internet	1 month ago
Chelmsford	Phone	1 month ago
Basildon	Phone	2 months ago
Brentwood	Wi-fi	2 months ago
Wickford	Total Blackout	2 months ago
Gravesend	Total Blackout	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Kevin Rowley (@KevinRowley4) reported 2 minutes ago from Maldon, England

  @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

• 
  Ben Johnson-Owen (@ben79owen) reported 3 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  Paul Heasmer (@PaulHeasmer) reported 7 minutes ago from Grays, England

  @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

• 
  Paul Heasmer (@PaulHeasmer) reported 14 minutes ago from Grays, England

  @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

• 
  Karen Taberham (@kazzitabs72) reported 15 minutes ago from Chelmsford, England

  @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

• 
  Kevin Rowley (@KevinRowley4) reported 16 minutes ago from Maldon, England

  @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

• 
  S (@Il0vemygirls) reported 21 minutes ago from Chelmsford, England

  @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

• 
  Wayne Killman (@WayneKillman) reported 23 minutes ago from Romford, England

  @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

• 
  Wayne Killman (@WayneKillman) reported 40 minutes ago from Romford, England

  @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

• 
  Paul Heasmer (@PaulHeasmer) reported 43 minutes ago from Grays, England

  @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

• 
  Paul Heasmer (@PaulHeasmer) reported 46 minutes ago from Grays, England

  @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

• 
  stuart hobbs (@HobbsStu) reported 52 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Paul Heasmer (@PaulHeasmer) reported 53 minutes ago from Grays, England

  @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew McGettigan (@AndrewMcGettig1) reported 7 minutes ago

  @tescomobile Yes, checked that yesterday morning, two days on still no connection, we have just taken out a new contract and we are not impressed. May have to return our phones and cancel our contract.

• 
  tony west (@classics123) reported 9 minutes ago

  @tescomobile Probably because you cant get through to a complaint department, on line just get ignored.

• 
  Turneep 💙🇮🇸🇩🇪🇪🇺 (@Turneeps5) reported 10 minutes ago

  So idiot oldest teen got her phone stolen last night, happily customer services @tescomobile were fantastic and have assured me the phone/sim are blocked and now unusable but obviously I still have 18 months on her contract to pay… #IdiotTeen

• 
  CathyJaneSports (@CathyJaneSport1) reported 12 minutes ago

  Hi @tescomobile - is there an issue with network coverage in the TA11 area today? 2 Tesco phones are saying emergency calls only.

• 
  Blake Antcliff (@BlakeAntcliff) reported 15 minutes ago

  @tescomobile Are you selling Stock phones yet? I won't go with any Mobile phone dealer that sells phones with there own bloatware installed, adds another step in the update path. The closer to general stock the better the support.

• 
  Stevie (@StevieFrazR) reported 16 minutes ago

  @tescomobile I don't understand why it can't be emailed! Or why I wasn't even emailed a order confirmation. I wasn't even allowed to be passed on to a manager when I had to stand instore on the customer services phone for 1/2 an hour! Why was I told on the phone that they could print it?!

• 
  Miriam Potter (@Pitcroft) reported 24 minutes ago

  @tescomobile OK, but when it comes to grocery deliveries, you won't help disabled people, not good enough.

• 
  Chris Milbank (@ChrisMilbank) reported 28 minutes ago

  @tescomobile My Tesco phone had terrible reception, do you have staff on the board of OFCOM woooohahaha

• 
  Natalie Munro (@natters1979) reported 28 minutes ago

  @mouthwaite @EE If you want better customer service, value and be valued move to @tescomobile 👍

• 
  CryptoSystemOne (@CryptoSystemOne) reported 29 minutes ago

  @tescomobile As explained, I already made the complaint, and the sarcastic agent on the phone completely ignored the legal threat made, didn't pass the call to anyone, so it's gone way further than your 'kiss your own arse' complaint procedure... you had the chance, lost it! #NotMyProblemNow