Tesco Mobile Outage Report in Basildon, Essex, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (39%)
• Internet (30%)
• Total Blackout (26%)
• E-mail (3%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Basildon, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Brentwood, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	21 days ago
Chelmsford	Phone	26 days ago
Basildon	Phone	1 month ago
Brentwood	Wi-fi	1 month ago
Wickford	Total Blackout	2 months ago
Gravesend	Total Blackout	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Paul Heasmer (@PaulHeasmer) reported 28 seconds ago from Grays, England

  @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

• 
  Nic Foakes (@Nicsboys2) reported 6 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Kevin Rowley (@KevinRowley4) reported 7 minutes ago from Maldon, England

  @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

• 
  Wayne Killman (@WayneKillman) reported 7 minutes ago from Romford, England

  @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

• 
  Paul Heasmer (@PaulHeasmer) reported 9 minutes ago from Grays, England

  @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

• 
  stuart hobbs (@HobbsStu) reported 11 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Kevin Rowley (@KevinRowley4) reported 12 minutes ago from Maldon, England

  @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

• 
  Paul Heasmer (@PaulHeasmer) reported 18 minutes ago from Grays, England

  @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

• 
  Paul Heasmer (@PaulHeasmer) reported 21 minutes ago from Grays, England

  @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

• 
  Wayne Killman (@WayneKillman) reported 30 minutes ago from Romford, England

  @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

• 
  Liz Maybank💙 (@scotsdragonfly) reported 31 minutes ago from Great Baddow, England

  @tescomobile any idea when mobile data is coming back in our area? #Outage

• 
  Ben Johnson-Owen (@ben79owen) reported 46 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  S (@Il0vemygirls) reported 47 minutes ago from Chelmsford, England

  @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

• 
  Paul Heasmer (@PaulHeasmer) reported 52 minutes ago from Grays, England

  @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

• 
  Karen Taberham (@kazzitabs72) reported 53 minutes ago from Chelmsford, England

  @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate Tobin (@KateTobin19) reported 2 minutes ago from Ballynapierce Bridge, Leinster

  @tescomobile I'm in the final stage of Multiple Sclerosis having very bad spasms fell out of my wheelchair smashed my smartphone and my sim card cannot afford a new one. Am Tesco Customer. Nobody will help me so I'm in a world 🌎 of silence

• 
  Chris Rickett (@chrisrickett85) reported 10 minutes ago

  @vscoster @tescomobile Calm down karen need a hug?

• 
  Norway Spruce (@Norwayspruce8) reported 11 minutes ago

  @tescomobile the service offered by @Tesco is absolutely shocking. Lie after lie. I’ve been a loyal customer for years but your manager Varsha is unbelievable and should not be working in customer services

• 
  Robin Lynn Anton (@RobinLynnAnton) reported 16 minutes ago

  in ****** town that means make a wig and call the caterer if this ****'s not about a penny richer than the Wise @flex7953 @tescomobile

• 
  MrMarkH (@MrMarkH7) reported 16 minutes ago

  @WhyNotts_ @tescomobile @Tesco What makes you say that, have you had a bad experience?

• 
  Tony (@Tony29908254) reported 16 minutes ago

  @tescomobile Never pay more than £8 a month

• 
  Dylan (@dylanjame5) reported 18 minutes ago

  @tescomobile your service cuts out every 5 minutes

• 
  Josh Middleton (@JoshMid67542799) reported 19 minutes ago

  @tescomobile my contract with you is almost up. I've already changed network so can't call to cancel contract. What do I do?

• 
  Carys Anderson (@carys_anderson) reported 20 minutes ago

  @DarrenBettison2 @tescomobile Absolute rubbish! Terrible connection, additionally the Sidcup store staff would not replace or repair faulty phone despite being under 6 months old. Blatant disregard of Consumer Rights Act.

• 
  Coco1979 (@Coco19797) reported 20 minutes ago

  @rogcarder @tescomobile If you get an iPhone, then that won’t be a problem.