Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Basildon come from postal codes SS15.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Basildon, Essex, England 03/05/2026 14:15

March 05: Problems at Tesco Mobile

Tesco Mobile is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Tesco Mobile outage reports came from the following cities: Chelmsford, London, Basildon, Brentwood, Wickford and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomChelmsford Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomBasildon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • Il0vemygirls S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • scotsdragonfly Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England

    @tescomobile any idea when mobile data is coming back in our area? #Outage

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DoormanJon Jon Proctor (@DoormanJon) reported

    If you want a decent mobile service AVOID @tescomobile they are without doubt. The WORST mobile network I've ever had to misfortune

  • mondoreally Mr Mondo .. #NHSblueheart 💙 (@mondoreally) reported

    @tescomobile I tried that yesterday & you refused to do anything & then cut me off without leaving me the opportunity to get the transcript of the conversation.Hours of our time wasted & you upset my mother, harassing her on the phone, making her worry about a debt she should never have had

  • DoormanJon Jon Proctor (@DoormanJon) reported

    Hey @CPWTweets are you phone lines open to be able to sort out new contracts after the nightmare I've had with @tescomobile I want to move to a network that actually knows how to handle customers

  • bibbidybobba Age (@bibbidybobba) reported

    @tescomobile hello, I am using a pay as you go sim for the first time. There’s no number with the pack Tesco sent me and I’ve no idea how to find the mobile number to top it up. Please help. Thank you

  • DoormanJon Jon Proctor (@DoormanJon) reported

    If you want a decent mobile service AVOID @tescomobile they are without doubt. The WORST mobile network I've ever had to misfortune to deal with. Rip offs of the highest order. I'm paying off my balance now then changing my network thank god.

  • mondoreally Mr Mondo .. #NHSblueheart 💙 (@mondoreally) reported

    @tescomobile I tried that yesterday & you refused to do anything & then cut me off without leaving me the opportunity to get the transcript of the conversation.Hours of our time wasted & you upset my mother, harassing her on the phone, making her worry about a debt she should never have had.

  • mondoreally Mr Mondo .. #NHSblueheart 💙 (@mondoreally) reported

    @tescomobile Mum says she called when Dad died but couldn't get through.She made a reasonable attempt to cancel his contract on a product which he'd never used.

  • giigii74 georgina riley (@giigii74) reported

    @tescomobile @OnceUponACourt Im having the same issue. Is this an ongoing problem?

  • Virrals v (@Virrals) reported

    When i got my new phone a couple weeks back i changed carrier to @tescomobile, and now my signal is so bad at my house that i have to go out to my car to make a phone call. but on the bright side, it means that nobody is able to contact me and get on my nerves 👍💯

  • TomKell32969788 Tom Kelly (@TomKell32969788) reported

    @talkSPORT @Sjopinion10 @tescomobile Its all crap now, too many games, no crowds, VAR & overpaid anti social morons on the pitch (except for Saint Rashford).