Tesco Mobile outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Karen Taberham (@kazzitabs72) reported 5 minutes ago from Chelmsford, England

  @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

• 
  Kevin Rowley (@KevinRowley4) reported 5 minutes ago from Maldon, England

  @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

• 
  Liz Maybank💙 (@scotsdragonfly) reported 11 minutes ago from Great Baddow, England

  @tescomobile any idea when mobile data is coming back in our area? #Outage

• 
  Paul Heasmer (@PaulHeasmer) reported 18 minutes ago from Grays, England

  @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

• 
  Ben Johnson-Owen (@ben79owen) reported 22 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  Paul Heasmer (@PaulHeasmer) reported 27 minutes ago from Grays, England

  @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

• 
  Wayne Killman (@WayneKillman) reported 27 minutes ago from Romford, England

  @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

• 
  Nic Foakes (@Nicsboys2) reported 32 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Wayne Killman (@WayneKillman) reported 44 minutes ago from Romford, England

  @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

• 
  S (@Il0vemygirls) reported 47 minutes ago from Chelmsford, England

  @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

• 
  stuart hobbs (@HobbsStu) reported 48 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Daniel Ross (@duffbeer3107) reported 48 minutes ago from Romford, England

  It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

• 
  Dan Laker MTB (@DanLaker3) reported 49 minutes ago from Basildon, England

  @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

• 
  Kevin Rowley (@KevinRowley4) reported 50 minutes ago from Maldon, England

  @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

• 
  Paul Heasmer (@PaulHeasmer) reported 57 minutes ago from Grays, England

  @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

• 
  Paul Heasmer (@PaulHeasmer) reported 58 minutes ago from Grays, England

  @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

• 
  Paul Heasmer (@PaulHeasmer) reported 60 minutes ago from Grays, England

  @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adult Human Female : 46XX : Woman : Truthsayer (@LestaMarina0906) reported 4 minutes ago

  @tescomobile - did you check that everywhere had good 4G capability before you turned off your 3G..?.. Since your 3G got turned off my new 4G phone regularly drops the signal and cuts off important calls or blocks text messages.

• 
  clam (@clam70435692) reported 5 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  jess rach x (@Rachel914481091) reported 5 minutes ago

  Please help me @NatWest_Help I cannot access my bank account as @tescomobile have disconnected my number without warning. Can I urgently speak to somebody please?

• 
  Paddyh (@PADDYHOWARD) reported 8 minutes ago

  @tescomobile you really need to send your staff to the same training as EE. Been trying to deal with you guys from Thursday regarding my mums death and had nothing but problems. At a time I’m grieving and need help not more problems.

• 
  1234 (@MissKillikelly) reported 8 minutes ago

  @tescomobile 1/2 please can someone help. I’ve had no mobile service since Friday 27th. I was told it was due to a a fault mass in my area. Then was told it could be my sim. I received a new sim and this has still not solved the problem. I’ve did a mobile network reset

• 
  gillian mary (@gillianwyatt601) reported 8 minutes ago

  @tescomobile @neily_boy72 your app used to be so easy to use... once again I am having problems topping up Pay As You Go?!! 🤔🤨🙄... for heavens sake WHY?!!

• 
  Smooth211 (@Smooth2111) reported 13 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  gillian mary (@gillianwyatt601) reported 13 minutes ago from Quainton, England

  @tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!

• 
  DJ (@royaloctopus_) reported 15 minutes ago

  Tesco once again boasting about signal in this area but I cannot load anything unless on wifi.. avoid using Tesco mobile at all costs people. Scam artists. @tescomobile

• 
  Trish Reade (@TrishReade) reported 15 minutes ago

  @tescomobile Whoever made your recent advert needs to think again. Its awful. No context and quite revolting.