Tesco Mobile Outage Report in Basildon, Essex, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Tesco Mobile outage reports came from the following cities: London, Southend-on-Sea and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Southend-on-Sea |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Liz Maybank💙
(@scotsdragonfly) reported
from
Great Baddow, England
@tescomobile any idea when mobile data is coming back in our area? #Outage
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S
(@Il0vemygirls) reported
from
Chelmsford, England
@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Dan Laker MTB
(@DanLaker3) reported
from
Basildon, England
@tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Beverley Jean
(@BeverleyJean5) reported
@tescomobile Now you are telling me not to contact you about my phone being cut off. Also so when do you start arguing with a customer of 20 years plus that has always paid on time?
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Beverley Jean
(@BeverleyJean5) reported
@Lindsay_Brunt @tescomobile @EE Apparently you need Molly, she seems to be the only one to be praised. The bereavement team cut me off and I have no service now.
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Kristy Scott
(@KrispymooScott) reported
If you're thinking of joining @tescomobile from another network, don't bother. They agree to non-negotiable terms when trying to sell you a contract and then keep throwing the same excuse at you over and over again when they can't deliver. Beyond disappointed. #tescofail
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Morris McKinlay
(@morrismckinlay1) reported
@tescomobile changed to Tesco for the first time and worst experience ever, after over a week now and still can’t receive or make calls and cannot send messages and all I get is sorry for this matter, I am fed up with sorry and just want this matter resolved.
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Michele Hodgson
(@grumpygal1) reported
@tescomobile So after being assured that my SIM would arrive by Tuesday by Tesco Customer Services. Apparently I need to phone if I don't get it by Thursday.
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mommabear
(@MommabearLou) reported
@tescomobile after 6 years I cannot wait to get way from you! What awful customer service! #ShameOnYou #tescomobile
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Beverley Jean
(@BeverleyJean5) reported
@Ofcom I wonder if you can help? TescoMobile have cut me off. My husband died recently of a brain tumour. The account was in his name though I maintained the account for the last 20years. They haven’t transferred to another service or sent a sim. I am already upset as it is.
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Paul Wilkins
(@PaulWilkins6) reported
Need to put this out there. Anyone thinking of moving to @tescomobile don’t. We did on NYE and haven’t had a phone since. They admit big issues with data transfer that they can’t resolve and their customer service team haven’t a clue what to advise. #shambles
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Jacky Orriss
(@orriss_jacky) reported
@tescomobile been without signal now for 26 hours. Can’t make or receive calls. Can’t listen to voicemails & can’t send or receive texts. Come on @tescomobile get this sorted.I need my phone. It’s not good enough 😡😡
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mommabear
(@MommabearLou) reported
@tescomobile you are a shambles! An absolute nightmare trying to sort my bill,all I want is to speak to a manager to make a complaint, and I’ve been refused as you are TOO BUSY? I have been calling for 2 weeks and still not sorted! Shame on you! Customer service is horrendous 🤬