Tesco Mobile outages and service status in Basildon, England
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Dan Laker MTB (@DanLaker3) reported from Basildon, England@tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳
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Daniel Ross (@duffbeer3107) reported from Romford, EnglandIt’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England@tescomobile any idea when mobile data is coming back in our area? #Outage
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Wayne Killman (@WayneKillman) reported from Romford, England@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Nic Foakes (@Nicsboys2) reported from Grays, England@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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S (@Il0vemygirls) reported from Chelmsford, England@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
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Kevin Rowley (@KevinRowley4) reported from Maldon, England@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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Kevin Rowley (@KevinRowley4) reported from Maldon, England@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Ben Johnson-Owen (@ben79owen) reported from Romford, EnglandOMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Wayne Killman (@WayneKillman) reported from Romford, England@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Child of Alba 🏴 (@ChildOfAlba) reported@tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.
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Ian (@iancharris) reported@HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.
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Richard (@Richardlewis31) reported@tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!
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Damian Wawrzyniak 👨🍳 (@ChefConsultant) reported@tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile
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MDS (@mdsbfc) reported@tescomobile Hi, i seem to have an increasing number of people telling me they ring me and although they say my phone seems to be ringing i often get no ringing at my end, wife has same issue BL8 area
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Sam Horne (@SHN51989) reported@tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now
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jason mcneilly (@jaymcneilly) reported@tescomobile what is going on with your network. im barely getting any phone signal or Internet? co Antrim.
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Graeme Paddison (@graemepaddison) reported@tescomobile It's not good enough, I'm paying for a service that you are not delivering! You are a MOBILE network but I have to keep using WiFi if I want any sort of data, so what am I paying for every month?
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John Elsworth (@JohnElsworth) reported@tescomobile hello, my phone is saying emergency calls only and not registered on network, ive restarted, done a network reset etc. I cant receive a text to verify my tesco mobile app and this number im calling from teams doesnt work 03450330000 please help
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Bully in the alley 🍻 (@WeeLeeMcD) reported@tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?