Tesco Mobile Outage Report in Basildon, Essex, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

• Phone (38%)
• Internet (30%)
• Total Blackout (27%)
• E-mail (2%)
• Wi-fi (1%)
• TV (1%)

Live Outage Map Near Basildon, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Brentwood, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	29 days ago
Chelmsford	Phone	1 month ago
Basildon	Phone	1 month ago
Brentwood	Wi-fi	2 months ago
Wickford	Total Blackout	2 months ago
Gravesend	Total Blackout	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  S (@Il0vemygirls) reported 3 minutes ago from Chelmsford, England

  @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

• 
  Wayne Killman (@WayneKillman) reported 10 minutes ago from Romford, England

  @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

• 
  Paul Heasmer (@PaulHeasmer) reported 12 minutes ago from Grays, England

  @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

• 
  Karen Taberham (@kazzitabs72) reported 21 minutes ago from Chelmsford, England

  @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

• 
  Paul Heasmer (@PaulHeasmer) reported 26 minutes ago from Grays, England

  @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

• 
  Wayne Killman (@WayneKillman) reported 28 minutes ago from Romford, England

  @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

• 
  stuart hobbs (@HobbsStu) reported 34 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Paul Heasmer (@PaulHeasmer) reported 46 minutes ago from Grays, England

  @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

• 
  Kevin Rowley (@KevinRowley4) reported 49 minutes ago from Maldon, England

  @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

• 
  Paul Heasmer (@PaulHeasmer) reported 50 minutes ago from Grays, England

  @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

• 
  Ben Johnson-Owen (@ben79owen) reported 53 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  Paul Heasmer (@PaulHeasmer) reported 53 minutes ago from Grays, England

  @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

• 
  Kevin Rowley (@KevinRowley4) reported 56 minutes ago from Maldon, England

  @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura 🍷 (@dariadollface) reported 52 seconds ago

  @tescomobile my phone still hasn't activated the PAC code and is now saying I'm not connected to a network. Your app isn't opening either. HELP!

• 
  janet forbes (@dozydora99) reported 1 minute ago

  @tescomobile Thanks but thats not good for me. I need it setting up. I definitely need the problems looking into as it is getting worse.

• 
  Tash (@NJC_1990) reported 2 minutes ago

  @tescomobile hi, I have recently picked up a Tesco mobile SIM and was supposed to have my number transferred by 6pm today. This hasn't happened, despite it being lost from my previous SIM. Nobody can now call me because, well, no number? Please help!

• 
  Falz (@FalzonHero) reported 3 minutes ago

  @JaidonAgius @tescomobile They never forget about their loyal customers.

• 
  Chris (@Chris4fer) reported 3 minutes ago

  @tescomobile Tesco and Sainsbury's so far. I have spoken with HSBC Visa verification team who are looking into it but suggested that it could be the phone network. I have a Tesco mobile phone contact.

• 
  Giulia (@Giuls_84) reported 4 minutes ago

  @tescomobile Why didn't I think of that?! Have done several times now. Still don't have my phone, a phone which was 31 days old may I add. What is the best way to make a formal complaint against tesco mobile/repair service as this is not acceptable??

• 
  RedLaser4000 (@RedLaser4000) reported 5 minutes ago

  @tescomobile help please; trying to get into online account for my PAYG mobile. Number apparently already registered but password reset doesn't come through to email. Have topped up as guest so no panic but would like to sort this.

• 
  Mmm (@Thumbqueen) reported 12 minutes ago

  @tescomobile why have you sent my phone back from repair?!?! And not sent the charger back?!?! Does.the phone ACTUALLY charge?!?! If not, I need a replacement phone because 2 months after buying, that is REALLY BAD SERVICE!!!!!!!!

• 
  AccountingAccess (@accountingaxess) reported 14 minutes ago

  What is Tesco Mobile customer service telephone number? @tescomobile

• 
  Brooklyn. (@copperlust) reported 15 minutes ago

  @tescomobile How would my 4g issue be to do with the phone or the sim? Surely it’s your issue if it’s signal, no? I’ve tried customer support and I needed help a few months ago and received nothing.