Tesco Mobile Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Tesco Mobile
Tesco Mobile is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (56%)
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Internet (27%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Tesco Mobile outage reports came from the following cities: London, Wickford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Wickford |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Gravesend |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Liz Maybank💙
(@scotsdragonfly) reported
from
Great Baddow, England
@tescomobile any idea when mobile data is coming back in our area? #Outage
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
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S
(@Il0vemygirls) reported
from
Chelmsford, England
@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Meadows
(@OwnerJMDesigns) reported
@tescomobile My Mum has had a automatted message to say that she needs to reset/create a Pin thats 4 to 10 long and i was just woundering if it was a real Voicemail from yourselves as i have not known any other network to do it was all. As there are so many scams going about at the moment
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Rachel 🌻
(@readerandtwrite) reported
@Natsshaw @Tesco @tescomobile According to the customer service team, they didn't take ID at the time of purchase! So awful!
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John Davison
(@The1JDavison) reported
@tescomobile It worked when in Italy 4 weeks ago so again confused as to why you say it is a hardware issue?
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Ellie Godfrey
(@EllieGodfrey9) reported
@tescomobile im having an issue with my phone where the screen is completely unresponsive and I cant reset it, is this an issue i can get resolved at my local store?
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Steve Watson
(@steviewatson01) reported
@tescomobile a week on and porting issue still hasn't been sorted. Can someone in the porting department please message me and sort this out. I've done everything, new SIM card etc. Nothing has worked. I can't receive calls or texts apart from other Tesco mobile numbers.
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John Davison
(@The1JDavison) reported
@tescomobile Only have E signal (2G) so no error just no 3G and above
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dave carson
(@davecarson88) reported
@tescomobile Your customer care number 4455 not working this morning!
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dave carson
(@davecarson88) reported
@Gordon45908442 @tescomobile Every time I manage to get in touch I'm told the issue is being escalated and investigated. Now the Customer Care number is not working
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Mozartnut
(@Mozartnut1) reported
@tescomobile been trying to close my account from overseas for 3 years now following covid and daughter illnes trapped us overseas, just doesn't seem possible. App doesn't offer option, web chat doesnt work, phone numbers font work. HELP!!!!
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Jane Doyle
(@caroljane1) reported
@tescomobile still waiting for my broken phone to be collected! Pick up slot between 12-1pm.