Tesco Mobile outages and service status in Basildon, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 1 month ago |
|
Chelmsford
|
Phone | 1 month ago |
|
Basildon
|
Phone | 2 months ago |
|
Brentwood
|
Wi-fi | 2 months ago |
|
Wickford
|
Total Blackout | 2 months ago |
|
Gravesend
|
Total Blackout | 3 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Kevin Rowley (@KevinRowley4) reported from Maldon, England@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
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Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England@tescomobile any idea when mobile data is coming back in our area? #Outage
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Ben Johnson-Owen (@ben79owen) reported from Romford, EnglandOMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Daniel Ross (@duffbeer3107) reported from Romford, EnglandIt’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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S (@Il0vemygirls) reported from Chelmsford, England@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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Wayne Killman (@WayneKillman) reported from Romford, England@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Kevin Rowley (@KevinRowley4) reported from Maldon, England@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Wayne Killman (@WayneKillman) reported from Romford, England@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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Nic Foakes (@Nicsboys2) reported from Grays, England@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Dan Laker MTB (@DanLaker3) reported from Basildon, England@tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Gorski (@gorski_jul22122) reported@tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.
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Paddyh (@PADDYHOWARD) reported@tescomobile you really need to send your staff to the same training as EE. Been trying to deal with you guys from Thursday regarding my mums death and had nothing but problems. At a time I’m grieving and need help not more problems.
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Colette Houlihan (@Colly_wobbles) reported@tescomobile I have done it a few times before. Got no help. Wanted me to fill in some forms. Same idiotic response with cust svs on phone.. No help at all. My credit is evaporating with no explanation. Looking for another provider now.
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Chris (@geordiechris48) reported@tescomobile When are you going to give your customers Visual Voicemail (if ever)? You use O2’s network and they provide this service, so why don’t you?
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Marie Hobson (@MarieHobson) reported@fgrscomhub @tescomobile @wlhowarth If you’re considering Tesco Mobile… think twice. I’ve had no network on my pay-monthly phone for 4 weeks with zero resolution. Support’s been frustrating and I’m still no further forward. 😤
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David Pacitti (@davidpacitti) reported@tescomobile hi Tesco, just visited 3 different parts of the UK, can’t get any signal in any of them, showing 4 bars but nothing working or sending, need to talk about termination of contract, I’m on my local health board emergency call out list and can’t rely on you
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Jeremy (@io_scores) reported@tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?
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gillian mary (@gillianwyatt601) reported from Quainton, England@tescomobile NO NO NO NO YOU ARE NOT LISTENING... I HAVE YOUR MOBILE APP... BUT YOUR LINKS ARE NOT WORKING... I NEED TO TOP UP MY PHONE FOR PITY SAKE!!
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Melvyn Buckton (@BucktonMel91596) reported@colinsmith50 @tescomobile I do not understand why Tesco mobile is being criticized or complained about every single day but none of the other companies. My experience of them is that they are one of the best companies in the UK for service and everything
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Smooth211 (@Smooth2111) reported@tescomobile can u help me I can't get through to pay as you go