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Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 31% Internet (31%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Brentwood, and Wickford.

CityProblem TypeReport Time
Southend-on-Sea Internet 28 days ago
Chelmsford Phone 1 month ago
Basildon Phone 1 month ago
Brentwood Wi-fi 2 months ago
Wickford Total Blackout 2 months ago
Gravesend Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • Il0vemygirls
    S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Dyl1910
    Dyl (@Dyl1910) reported

    @tescomobile shambolic customer service. Went on live chat at 11.30 to try book a phone repair. Told repair system is down at 16.20pm. 5 hours wasted. Absolutely disgraceful

  • glenfield4
    David Walker (@glenfield4) reported from Wheatley, England

    @tescomobile Complaint continued- How stupid is it to call my number when I can’t receive calls and then leave voicemail

  • SweetChariot30
    Nelle (@SweetChariot30) reported

    @tescomobile If a family member is on a contract phone and the phone is not working (wont charge ) can just pop the tesco sim in a sim free phone or would it have to be tesco mobile phone.

  • lalulami
    Lou 🌌🇪🇺 (@lalulami) reported

    @tescomobile hello, after nothing but stress and trouble we want to leave tesco mobile, how do we remove the bank details stored on the pay as you go account please? Mi pay are not helpful either. Thanks.

  • Just_Sam999
    JustSam (@Just_Sam999) reported

    @VodafoneUK no network coverage for the third time in a month! Should of gone with @tescomobile

  • lalulami
    Lou 🌌🇪🇺 (@lalulami) reported

    @tescomobile I have never topped up online, but site asked for d.debit details, when i put the details & clicked they vanished. On the pay as you go login it says no card saved, on the main website follwing links that way the card is saved and shows up.

  • Sonian89
    Son (@Sonian89) reported

    @tescomobile i waited all day for a call back from a manager. clearly cant seem to get through to anyone. 😒 £350 down and an awful cust service. should have stuck to apple.dissapointed!

  • Peachjosef
    Josef Peach (@Peachjosef) reported

    @tescomobile @EE this is customer service, you need some Sean’s but unfortunately this Sean is one in a million! Which ironically is the same statistics as chances I have of getting out of your contract legally

  • cmorrison_615
    Chloe (@cmorrison_615) reported

    @tescomobile your complaint system says expect a reply in 24 hours. I’m now on 72..?

  • StuartY19
    Stuart Young (@StuartY19) reported

    @tescomobile Hi, I have sent over a Dm. Can I get some help please.