Tesco Mobile Outage Report in Basildon, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Basildon come from postal codes SS15.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Tesco Mobile
Tesco Mobile is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (51%)
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Internet (28%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Tesco Mobile outage reports came from the following cities: Chelmsford, London, Basildon, Brentwood, Wickford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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S
(@Il0vemygirls) reported
from
Chelmsford, England
@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Liz Maybank💙
(@scotsdragonfly) reported
from
Great Baddow, England
@tescomobile any idea when mobile data is coming back in our area? #Outage
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Proctor
(@DoormanJon) reported
If you want a decent mobile service AVOID @tescomobile they are without doubt. The WORST mobile network I've ever had to misfortune
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Mr Mondo .. #NHSblueheart 💙
(@mondoreally) reported
@tescomobile I tried that yesterday & you refused to do anything & then cut me off without leaving me the opportunity to get the transcript of the conversation.Hours of our time wasted & you upset my mother, harassing her on the phone, making her worry about a debt she should never have had
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Jon Proctor
(@DoormanJon) reported
Hey @CPWTweets are you phone lines open to be able to sort out new contracts after the nightmare I've had with @tescomobile I want to move to a network that actually knows how to handle customers
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Age
(@bibbidybobba) reported
@tescomobile hello, I am using a pay as you go sim for the first time. There’s no number with the pack Tesco sent me and I’ve no idea how to find the mobile number to top it up. Please help. Thank you
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Jon Proctor
(@DoormanJon) reported
If you want a decent mobile service AVOID @tescomobile they are without doubt. The WORST mobile network I've ever had to misfortune to deal with. Rip offs of the highest order. I'm paying off my balance now then changing my network thank god.
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Mr Mondo .. #NHSblueheart 💙
(@mondoreally) reported
@tescomobile I tried that yesterday & you refused to do anything & then cut me off without leaving me the opportunity to get the transcript of the conversation.Hours of our time wasted & you upset my mother, harassing her on the phone, making her worry about a debt she should never have had.
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Mr Mondo .. #NHSblueheart 💙
(@mondoreally) reported
@tescomobile Mum says she called when Dad died but couldn't get through.She made a reasonable attempt to cancel his contract on a product which he'd never used.
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georgina riley
(@giigii74) reported
@tescomobile @OnceUponACourt Im having the same issue. Is this an ongoing problem?
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v
(@Virrals) reported
When i got my new phone a couple weeks back i changed carrier to @tescomobile, and now my signal is so bad at my house that i have to go out to my car to make a phone call. but on the bright side, it means that nobody is able to contact me and get on my nerves 👍💯
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Tom Kelly
(@TomKell32969788) reported
@talkSPORT @Sjopinion10 @tescomobile Its all crap now, too many games, no crowds, VAR & overpaid anti social morons on the pitch (except for Saint Rashford).