Tesco Mobile outages and service status in Basildon, England
Some problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Tesco Mobile
Tesco Mobile is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Ben Johnson-Owen (@ben79owen) reported from Romford, EnglandOMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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Dan Laker MTB (@DanLaker3) reported from Basildon, England@tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳
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Wayne Killman (@WayneKillman) reported from Romford, England@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Wayne Killman (@WayneKillman) reported from Romford, England@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England@tescomobile any idea when mobile data is coming back in our area? #Outage
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Kevin Rowley (@KevinRowley4) reported from Maldon, England@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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S (@Il0vemygirls) reported from Chelmsford, England@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Daniel Ross (@duffbeer3107) reported from Romford, EnglandIt’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Kevin Rowley (@KevinRowley4) reported from Maldon, England@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
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Nic Foakes (@Nicsboys2) reported from Grays, England@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Howie Pearson (@learningrapid) reported@tescomobile my sim is locked again. Could you help me unlock it please
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-_- (@sksksb__) reported@tescomobile joke of a company 4 weeks ago I took a contact out 3 days ago the sim stated working After constant calls I was only informed last week you have issues with new sims I have had to keep another sim open for an extra month because of this Continued
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Bully in the alley 🍻 (@WeeLeeMcD) reported@tescomobile AGAIN! About the time of update, there is another problem with my phone. Last update I couldn't charge my phone whilst turned on, this update my headphones won't work on most videos except adverts. WHY?
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Sam Horne (@SHN51989) reported@picklemonsterG @tescomobile Worst customer service I’ve ever received, I was due a call back after 24hrs, then 48hours, then within 3 days, then 5 days, then within 10 days.. still nothing. Excuse after excuse.. sky mobile much cheaper
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Bully in the alley 🍻 (@WeeLeeMcD) reported@tescomobile Restarted phone, still no joy. I'm not on Facebook. Have tried your customer service (absolutely shocking, lied to me multiple times). I'm not happy and will seek compensation. How do we resolve this. This is an issue with YOUR updates, and frankly, I'm getting enoyed.
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Claire Rowe (@MrsClaireRowe) reported@tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.
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Darran MacMaster (@DarranMacm95394) reported@tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.
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Child of Alba 🏴 (@ChildOfAlba) reported@tescomobile In common with others having this issue, I’ve uninstalled & reinstalled more than once. It works fine on my phone. Not sure there’s a reason to DM as it’s clearly a widespread glitch not specific to me. All I want to know is that you’re dealing with it.
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gillian mary (@gillianwyatt601) reported@tescomobile @neily_boy72 your app used to be so easy to use... once again I am having problems topping up Pay As You Go?!! 🤔🤨🙄... for heavens sake WHY?!!
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Jan Cavelle (@jancavelle) reported@tescomobile I have been on your app trying to cancel an order for over 25 minutes now. And you are seriously doing ads about good service?!