Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Basildon, Essex, England 01/18/2026 14:15

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Tesco Mobile outage reports came from the following cities: London and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomGravesend Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomGravesend E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • Il0vemygirls S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • scotsdragonfly Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England

    @tescomobile any idea when mobile data is coming back in our area? #Outage

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • davidcotton1961 David Cotton (@davidcotton1961) reported

    @tescomobile Do you have mobile internet network issues in the S62 area? I ask because untill recently, I have been getting 5G, but now I'm struggling to get H+.

  • GarstangJade J A D E ✨N I C O L E (@GarstangJade) reported

    @tescomobile please can you help me understand why for the past week I have had awful signal in my area and now I have not even one bar? I can’t call or text anyone I have to FaceTime.

  • GojuRyuKarate2 Vegan Sensei ⭐️⭐️ (@GojuRyuKarate2) reported

    @DivnejTypek @tescomobile I’m so poor I can’t afford a phone! Mind you it is an iPhone 13!

  • MegFost24656392 Meg Foster (@MegFost24656392) reported

    @tescomobile @bloke_book It looks like there is work in my area (Wiltshire) however I have driven to Cornwall and back today and it has not worked at all all day? Very frustrating as I am possibly expecting an emergency phone call!

  • MarkHar11467143 Mark Harrington (@MarkHar11467143) reported

    @tescomobile While you are thinking about this What would have been the sensible answer instead of adopting the completely ridiculous decision , wasting money ? Try working along side the Huawei company and ironing out these issues whilst they showed your weak spots & learning from them

  • jb06711 John Brewer (@jb06711) reported

    @tescomobile Put your fuel prices down you hypocrites.

  • traceylane27 Tracey (@traceylane27) reported

    @tescomobile Are there problems with receiving text messages tonight? I can send but not receive 😫

  • MegFost24656392 Meg Foster (@MegFost24656392) reported

    @tescomobile no service since 25.03.22 evening?? Still down now? 24h already!

  • ObiWanGlyndwr Sir Owain 'Obi Wan' Glyndwr (@ObiWanGlyndwr) reported

    @tescomobile The account holder is at his home, the amount has been closed and from what emails I have read the account cannot be re opened. I formal complaint has been made, I have checked emails and texts and there has been no warning of disconnection, the 2.99 had come off the last bill.

  • Thriftmaster2 Thriftmaster (@Thriftmaster2) reported

    @PolarbearTom22 @tescomobile That's not a bad hike on the pistachios, some items in Tesco are 30% + more expensive than Aldi / Lidl.