Tesco Mobile Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Tesco Mobile
Tesco Mobile is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (27%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (1%)
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TV (%)
Live Outage Map Near Basildon, Essex, England
The most recent Tesco Mobile outage reports came from the following cities: London and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Gravesend |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| Gravesend |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Dan Laker MTB
(@DanLaker3) reported
from
Basildon, England
@tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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S
(@Il0vemygirls) reported
from
Chelmsford, England
@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Liz Maybank💙
(@scotsdragonfly) reported
from
Great Baddow, England
@tescomobile any idea when mobile data is coming back in our area? #Outage
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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KIMBERS
(@ZODIDOG) reported
Month 3 of trying to top up the phone I bought for my Mam who is in a care home with #dementia . I do not have easy access to the phone because of #covid visiting rules in the home. Yet again another ordeal🙄 @tescomobile automated service initially tells me unable to process1/2
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Dex Hannon Artist
(@BrokenToyCo) reported
5 Today. Phone is now dead. Emergency calls only. I cannot even phone @tescomobile to tell them they have cut me off and still havent got my address correct. Its a simple thing to do. I managed to move house. to a new city. Tesco cannot deliver a new sim. #verylittlehelps.
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CherryBlossom
(@ChezBlosSakura) reported
@tescomobile Thank you for your help, I fully appreciate it although I feel like I wasted your time
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Ben Wilson
(@we_do_the_ska) reported
@tescomobile my friend doesn't have twitter but just had the most disinterested service regards her upgrade at your Wellingborough branch. You might want to check their service out
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David Beauchamp
(@DRBAstro) reported
@tescomobile Thanks for the advice. Just spent 25 mins to be told that the dep't I need doesn't work weekends. So not getting sorted till Mon...possibly. Hardly impressive customer service.
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Nicky Ingham
(@nickyinghamICTP) reported
@tescomobile you have been no help to my dad who needs his phone to call his I’ll wife who is in hospital and confused - every little helps! Please provide a better customer focus rather than putting unnecessary blockages in his way when he is already struggling!
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Marko Stunt's Basketball Coach
(@0r4n93_C4551dy) reported
Yo, @tescomobile, are you gonna be selling Google Pixel 5's or 4A 5G's? I wanna come back to your network but want one of those handsets!
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Tom Wright
(@hovis21) reported
@tescomobile hi there. Got a quick question to help out my octogenarian dad who's a customer of yours. He has a pay as you go phone with you but wants a new one. He can't get the sim out of the old phone. If he buys a new phone from you, can you transfer his number to a new sim?
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Mhairi Hodge
(@MhairiHodge) reported
@tescomobile Nope not a thing. That’s why I resorted to here. I finally found another way, and got it done. But with no thanks to your customer services
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Dafydd Ap Blaidd🏴🏴🇮🇪〓〓
(@DafyddApWeylin) reported
@tescomobile Diolch yn Fawr Jade Apparently the engineers are on the case for this blackout but are there any plans to increase coverage in the Rhondda or is it being scaled down ready for 5G? Have o2 been reducing power ouput as the last 12 months the signals become weaker and weaker?🤔🙁