Tesco Mobile outages and service status in Basildon, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Internet | 2 months ago |
|
Chelmsford
|
Phone | 2 months ago |
|
Basildon
|
Phone | 2 months ago |
|
Brentwood
|
Wi-fi | 3 months ago |
|
Wickford
|
Total Blackout | 3 months ago |
|
Gravesend
|
Total Blackout | 4 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Kevin Rowley (@KevinRowley4) reported from Maldon, England@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
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S (@Il0vemygirls) reported from Chelmsford, England@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Karen Taberham (@kazzitabs72) reported from Chelmsford, England@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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Wayne Killman (@WayneKillman) reported from Romford, England@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England@tescomobile any idea when mobile data is coming back in our area? #Outage
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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Ben Johnson-Owen (@ben79owen) reported from Romford, EnglandOMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Dan Laker MTB (@DanLaker3) reported from Basildon, England@tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳
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Daniel Ross (@duffbeer3107) reported from Romford, EnglandIt’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Paul Heasmer (@PaulHeasmer) reported from Grays, England@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Wayne Killman (@WayneKillman) reported from Romford, England@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Nic Foakes (@Nicsboys2) reported from Grays, England@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Kevin Rowley (@KevinRowley4) reported from Maldon, England@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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fabio manetta (@fabiomanetta) reported@tescomobile But not a problem, i just transfered my number to Smarty and will be requesting a refund of my balance. You lost the balance and the costumer for being greedy :-)
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Sam Horne (@SHN51989) reported@tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now
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Marie Hobson (@MarieHobson) reported@ronanofficial @tescomobile Tesco Mobile’s ‘super helpful network’ is clearly helping me live off-grid 🙏📵 6 SIMs, store visits, chats… still no signal since Feb 28. Shame my disabled sister’s carers don’t accept smoke signals—any chance of actual help?
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Theresa Bevan (@1pennysweet) reported@tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues
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Julie Gorski (@gorski_jul22122) reported@tescomobile Are you kidding, I’m paying for a phone I never ever received and you confirm DPD returned it to you. Phone ordered 04/01/2026. I’ve done 12 messages/emails/calls and an in store visit. Each time being told it will be sorted out. Still have n my account. Pathetic service.
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dean hannington (@dhannington) reported@tescomobile I’ve been waiting since last Wednesday for Tesco to activate my sim I’ve been fobbed off twice in store and three times I’ve called customer service and received no answers. I hope I’m going to be refunded and compensated as this is a terrible service you’re providin
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Simon Parry (@sparry951) reported@tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?
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ALL EYES ON SUMUD FLOTILLA 🚢🍉 (@jess_themulti) reported@tescomobile Hi, I need help with billing for this month’s payment as I couldn’t pay out on time and only just have enough funds in my bank account today. The tesco mobile app says the bill is paid but in my bank it bounced/did not come out yet.
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Scott Dixon (@scott_expert) reported@iona11011 @tescomobile Their problem, not yours. Your contract is with the retailer, not the courier. Under S29 of the Consumer Rights Act 2015, the goods remain at the traders risk until they come into your possession.
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Tom P (@tomnzr) reported@tescomobile Have clicked that link, and clicked on the web chat button, both on my laptop and on my phone and it doesn't work 👍