1. Home
  2. Companies
  3. Tesco Mobile
  4. Basildon
Tesco Mobile

Tesco Mobile outages and service status in Basildon, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea.

CityProblem TypeReport Time
Southend-on-Sea Internet 2 months ago
Chelmsford Phone 2 months ago
Basildon Phone 2 months ago
Brentwood Wi-fi 3 months ago
Wickford Total Blackout 3 months ago
Gravesend Total Blackout 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • scotsdragonfly
    Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England

    @tescomobile any idea when mobile data is coming back in our area? #Outage

  • DanLaker3
    Dan Laker MTB (@DanLaker3) reported from Basildon, England

    @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • Il0vemygirls
    S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • duffbeer3107
    Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Eyeofthebeerho1
    Eyeofthebeerholder (@Eyeofthebeerho1) reported

    @tescomobile is there a problem with the webchat function??? Won't open a chat.

  • AmandaKMartin
    Amanda Martin (@AmandaKMartin) reported

    @tescomobile Hello, I am trying to DM you and that doesn't appear to work either. Honestly, I'm getting to the point where Tesco Mobile doesn't deserve my business. Absolute joke. Even your complaints email doesn't work.

  • ScullyScully73
    💙❌𝐒𝐂𝐔𝐋𝐋𝐘 ❌💙 (@ScullyScully73) reported

    @tescomobile Absolutely SHITE when dealing with Vulnerable Pensioners struggling to deal with them.. Ignorant. dismissive, RUDE

  • sparry951
    Simon Parry (@sparry951) reported

    @tescomobile Probably not one for you as it's mast related but my mother in law has been unable to make or receive calls when at home ever since 3G was turned off. O2 coverage checker indicates a problem with nearby mast, is this ever going to be fixed?

  • danpowelldjp
    Dan (@danpowelldjp) reported

    @tescomobile when do the 2,000 free Clubcard points that was part of my new customer offer get added to my account?

  • StefScope
    Amy (@StefScope) reported

    @tescomobile Why was I told a refund would be processed yet now I’ve received an email stating it won’t. You can not take payment for a service, cut off that service and keep the money for it. Absolutely furious at the lack of customer service and ineptness of your ‘care’ team.

  • clam70435692
    clam (@clam70435692) reported

    @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

  • In_Dave_idual
    Dave (@In_Dave_idual) reported

    @tescomobile How on God's green earth am I supposed to reset my password to log in to pay my bill when it requires a 2SV via SMS when YOU'VE CUT OFF MY SERVICES. Complete joke of a service anyway.

  • DoogieHowitzrMD
    Da33a Jay (@DoogieHowitzrMD) reported

    @tescomobile My mother of 79 is without service on her PAYG Tesco mobile. She needs for NHS appointment texts. Have tried every way to get assistance (in store & customer service) but are constantly stopped by ridiculous security measures that need a functioning phone. Help!!

  • jen_newcastle
    Jen (@jen_newcastle) reported

    I wonder if @tescomobile is ever going to sort out issue we have with a number going from contract to payg .. ?? Nearly a month now .. numerous live chats , phonecalls and even a complaint ... To be told to wait ... And wait ... And wait ?? Waited long enough now