Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Basildon, Essex, England 11/21/2024 15:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Tesco Mobile outage reports came from the following cities: London, Dartford, Longfield, Chelmsford and Maldon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomDartford Phone
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DanLaker3 Dan Laker MTB (@DanLaker3) reported from Basildon, England

    @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • scotsdragonfly Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England

    @tescomobile any idea when mobile data is coming back in our area? #Outage

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • Il0vemygirls S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • izzyjo Izzy Johnson (@izzyjo) reported

    @alibongo222 @bfcmichael @tescomobile Hope Yr mum gets sorted. I still have not had a fix for mine. Utter rubbish.

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @nonee3 @tescomobile I lost all TM service from the 15th. Tesco Mobile store (within supermarket) said they'd seen a lot of connection issues recently but we're unable to solve. I'm leaving their network.

  • MrNickCollins81 MrNickCollins (@MrNickCollins81) reported

    Any know which ombudsman I should contact in regards to @tescomobile and how they take payments, but then say they haven’t even with proof from bank and other TescoMobile employees. @MartinSLewis @Ofcom please help

  • juliagoolia1982 Jujube (@juliagoolia1982) reported

    @tescomobile This problem still exists. I want to move to your sim-only offering, but it’s not even doing the credit check.

  • SCK662 SCK66 (@SCK662) reported

    @RobynPh_ @tescomobile Its an F'in disgrace, they all want to hide behind phones and computers instead of facing up to issues.nobody wants to deal with anything nowadays, theyre gutless shits. I hope you keep the head up.

  • steve3963 steve sommers (@steve3963) reported

    @tescomobile it was great to get a new iPhone at the right price and also a great price on the tariff. HOWEVER very disappointing not to receive great reception. I was better off with o2. I thought you used the same network but been told otherwise.

  • Jon_Truscott Jon (@Jon_Truscott) reported

    @tescomobile No service (anywhere) for over a week now. Trying to leave your network (after 7 years) yet getting no where with Customer Services. You continue to charge me for a service you're not providing!

  • _Ritual Dan (@_Ritual) reported

    @tescomobile when are you going to enable wifi calling? Signal is utter trash here and could really do with it.

  • izzyjo Izzy Johnson (@izzyjo) reported

    @tescomobile No one can help. Just constantly told wait 3 to 5 days.

  • DuncanIaind iain duncan (@DuncanIaind) reported

    @oglekeith @tescomobile This truly is appalling service by what is supposed to be a reputable service provider