Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Basildon, Essex, England 03/28/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (25%)

    Total Blackout (25%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Tesco Mobile outage reports came from the following cities: London, Southend-on-Sea, Chelmsford, Basildon, Brentwood and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • DanLaker3 Dan Laker MTB (@DanLaker3) reported from Basildon, England

    @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

  • Il0vemygirls S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • scotsdragonfly Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England

    @tescomobile any idea when mobile data is coming back in our area? #Outage

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • pamelaallison66 Pamela Allison (@pamelaallison66) reported

    @tescomobile shocking service at your Irvine store. After trying to recommend a friend online & it not going through we went in to store. Guy had absolute no interest and most unhelpful. We left…

  • Blanketban1 Blanketban (@Blanketban1) reported

    @tescomobile why couldn't you deal with my problem regarding your network. Over 24 hours after taking out a Tesco's phone contract, I have absolutely NO network coverage. Missed 2 VERY important phone calls today. Have DM'd you as requested, nothing.

  • PizzaTony_ Gonk (@PizzaTony_) reported

    @tescomobile I have three pay monthly phones with you and have been a customer for around 9 years. Im not going to continue giving you nearly £100 a month if this nonsense can't be resolved fairly

  • MSK14Legend Matthew King (@MSK14Legend) reported

    @tescomobile I've used the status checker, apparently there is a broken mast, as I'm working from home this is a problem. I hope there will be a reduction on my bill for this.

  • LeeFuLLL1 LeeFuLLL (@LeeFuLLL1) reported

    @tescomobile im not bothering - its been 7 weeks now with back and forth.. your insurance service is a con and i have cancelled your service - you have lost a loyal customer.

  • Karl_Downey Karl (@Karl_Downey) reported from Milton Keynes, England

    What is up with @O2 @tescomobile atm? Myself & others have had barely any mobile data signal throughout most of #MiltonKeynes for about 2 weeks now. #O2 #TescoMobile

  • Blanketban1 Blanketban (@Blanketban1) reported

    @tescomobile This is a new contract, a new sim card that was supposed to be activated today. I have no phone service, or network coverage. Yesterday on my old network, absolutely no problems. Turning the phone off and on is simply not working, this is ridiculous.

  • SuzieLenno Sue Lennox (@SuzieLenno) reported

    @tescomobile poor experience of in store supposedly being transferred to cheaper contract. Misled during signing up process and not told that for the interim period to next bill I would only have 8gb rather than the unlimited data I had before and would have on new contract.

  • Switch1970 T (@Switch1970) reported

    @tescomobile no signal at all,all day. Can't call, message or use Internet. Have to use my own WiFi. Can you please assist? Live in skelmersdale,Lancashire

  • mirellacodes Mirella (@mirellacodes) reported

    @tescomobile Unacceptable service. I have been trying to access my current number for over a month and yet nothing. Tried sim swap twice and three replacement sim cards. Absolutely terrible…. It should not take this long to resolve a simple issue.