Tesco Mobile Outage Report in Basildon, Essex, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (45%)
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Total Blackout (26%)
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Internet (24%)
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E-mail (4%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Tesco Mobile outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Dan Laker MTB
(@DanLaker3) reported
from
Basildon, England
@tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Liz Maybank💙
(@scotsdragonfly) reported
from
Great Baddow, England
@tescomobile any idea when mobile data is coming back in our area? #Outage
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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S
(@Il0vemygirls) reported
from
Chelmsford, England
@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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mark shinton
(@deadpool_1976) reported
@tescomobile The new SIM card has already been checked when I spoke to customer services on Tuesday and they told me it was a pay as you go sim and that it was the wrong sim and another had to be sent
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Matthew
(@MatthewGerard87) reported
@tescomobile hi folks, do you know of any issues in the CH45 Wallasey area? Been having terrible trouble with call quality recently, but it used to be crisp& clear. Cheers!
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Jo
(@full_goat) reported
@tescomobile I telephoned to cancel within 30 minutes of placing an online order. I don’t understand why I can’t get a refund on an order that was never shipped! It’s really frustrating because it’s not a small amount and it’s causing me difficulty!
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🖤 Stephiie's on mars 🖤
(@SuperDeadSteph) reported
@tescomobile Hey, so I've checked again and it says there are no problems now, but my phone is still saying there's no sim card. So could be a fault with the sim card. Am I able to get a replacement sim card sent to me? Im on contract.
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Iain Sanders
(@IainSanders) reported
@tescomobile Help!! Just bought my son a phone from eBay and it's locked to your network :( Seems it was a PAYG phone but seller didn't tell me that, can you help getting unlocked please... Please
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Pedro Cat
(@ElPedroCat) reported
@tescomobile But it’s your network and the call came from one of your numbers as I called it back lol. Don’t worry about it Jade I’ll just block it so they don’t call back, hopefully no one falls for their scam.
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Casey Whittaker
(@ismisecasey) reported
@tescomobile Unfortunately no, I've tried and I just get a message saying you're busy. I am trying to support my sister with learning difficulties on my only day off as I am a nurse. This is starting to really frustrate me, we plan to just cancel contract if not resolved.
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Carolyn Barwick
(@carolynbarwick) reported
@tescomobile my 84 year old mother has been trying all day to increase her tariff so she doesnt get charged for going over!! I cant go round to help her & she either gets cut off or put on hold for half an hour!! #help
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Craig Pritchard
(@pritchard_craig) reported
@StacyD_83 @O2 I had one a couple of weeks ago and as @tescomobile are my network provider I knew something was wrong so I deleted it instantly
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LesleyR
(@athome_lesley) reported
@tescomobile are Tesco mobile having problems with PAYG - all your contacts say closed for maintenance