Tesco Mobile Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS15.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent Tesco Mobile outage reports came from the following cities: London, Southend-on-Sea, Chelmsford, Basildon, Brentwood, Wickford and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southend-on-Sea |
Internet | |
| London |
Phone | |
| Chelmsford |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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S
(@Il0vemygirls) reported
from
Chelmsford, England
@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks
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Bhavini Shah
(@BhaviniShah) reported
from
London, England
@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?
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Liz Maybank💙
(@scotsdragonfly) reported
from
Great Baddow, England
@tescomobile any idea when mobile data is coming back in our area? #Outage
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Dan Laker MTB
(@DanLaker3) reported
from
Basildon, England
@tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.
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Karen Taberham
(@kazzitabs72) reported
from
Chelmsford, England
@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation
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Beetlejuice
(@wonky_lauren) reported
from
London, England
My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps
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Wayne Killman
(@WayneKillman) reported
from
Romford, England
@tescomobile hi. Is there a problem with the mobile network in the Romford area today?
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer
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Iain Gordon
(@IainGordon2) reported
from
London, England
@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X
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peter gardner
(@petergardner50) reported
from
London, England
@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Totally fed up no local service for 5 weeks,will move at end of contract
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX
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Paul Heasmer
(@PaulHeasmer) reported
from
Grays, England
@tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager
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Daniel Ross
(@duffbeer3107) reported
from
Romford, England
It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch
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Kevin Rowley
(@KevinRowley4) reported
from
Maldon, England
@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Richards
(@mikegrichards) reported
@tescomobile Hi just joined you after leaving 3. You have retained my number but when you send one time code to sign in it goes to original number for new SIM not my number you have ported over.
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Mike Richards
(@mikegrichards) reported
@tescomobile Hi. Old providers SIM card does show no service so followed instructions given. Will try again later. Thanks.
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topdawgsports
(@Topdawggsports) reported
@tescomobile Voucher I got a text saying my rocket pack went on but when I go on the app it's not updated and not working
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susan m scurr
(@susanmscurr) reported
@tescomobile Not feeling the power Tesco mobile! 4 g so slow full signal and 4 g . Not getting all my texts or being able to send messages Popped in to local store who said I’m not the only one who reported this issue, checked the net work which says no issues .
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Robbie
(@Phoenixx89x) reported
Been a loyal @tescomobile customer for many years now and I’m being told that the options for my faulty phone are wait and see if a new one is in stock or cancel my contract? They also don’t phone customers back from the exchange department because A NEW CUSTOMER takes 1/3
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Connor Perl
(@ConnorPerl) reported
@tescomobile Terrible customer service this morning, I Almost felt they were taking. the mick out of me
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Sharon Donnelly
(@Sharond_01) reported
@tescomobile Surely the fact that we’d transferred away from the network means payments stop. I’ve not had to sort that out with other networks before.
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topdawgsports
(@Topdawggsports) reported
@tescomobile I take it your down I topped up this morning still hasn't gone on and won't allow me to text or anything
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Sharon Donnelly
(@Sharond_01) reported
@tescomobile I have just seen I’ve had £10 taken from my account for a mobile too up. I transferred that number from Tesco in the summer. Please can you help? Online chat not working on website.
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Harry Madison
(@HMadison8) reported
@tescomobile I bought a phone from Tesco mobile. I was assured it was unlocked even after asking the assistant twice. But no, instead the birthday present was ruined. Is this what constitutes customer service nowadays? Lying to the customer to make a sale?