Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Basildon, Essex, England 08/14/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basildon, Essex, England

The most recent Tesco Mobile outage reports came from the following cities: London and Chipping Ongar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomChipping Ongar Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • DanLaker3 Dan Laker MTB (@DanLaker3) reported from Basildon, England

    @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • scotsdragonfly Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England

    @tescomobile any idea when mobile data is coming back in our area? #Outage

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • Il0vemygirls S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Nanazolie Anne Weber (@Nanazolie) reported

    @tescomobile is there an issue with outgoing calls? I can use data, receive calls but the outgoing calls are dropped before the dialling starts. Thanks

  • Elite91X Liam (@Elite91X) reported

    @tescomobile Mad back in the day £20 for flagship phone on contract now wee are willing to pay £50 £60 or pay over £1000 to buy it out right. If wee all stoped buying they would be forced to bring down the prices

  • Paul_Ward_Irl Paul Ward (@Paul_Ward_Irl) reported

    @tescomobileire I can't log in to TescoMobile, tried 'Forgotten Password' but it dosn't recognise 'Mother's Maiden Name'. Any help?

  • DanLeePadgett Dan Lee 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@DanLeePadgett) reported

    @gordonkerfuffle @tescomobile Completely agree. That's why I just switched away from them. Too many poor reception areas. The incentive to stay was apparently to use Clubcard points towards new deal. Ermmm, no, that's not an incentive, thats just a way to ringfence someone to shop at Tesco.

  • david42762383 david 🌸🌸 (@david42762383) reported

    @tescomobile Your Tesco phone help people are useless I rang twice and both times the young ladies didn’t know what the minimum top up was kept me on hold for ages why don’t you train your staff on product Knowledge What’s going on your staff used to know all about TESCO MOBILE

  • lukey_avfc lukey_avfc (@lukey_avfc) reported

    @tescomobile I've been promised phone calls and texts when u get stock and I've had none I've been waiting since the pre register just a joke how u treat ppl who have been waiting nearly a month to other who haven't been waiting

  • sophiadavis92 Sophia (@sophiadavis92) reported

    @tescomobile Been sent a tracking link but it is not working

  • Thriftmaster2 Thriftmaster (@Thriftmaster2) reported

    @tescomobile @AnnReyn75876642 Tesco don't have a "physical" network, Tesco mobile is just rebranded O2, same as giffgaff, same as sky mobile.

  • umersayal عُمر سیال (@umersayal) reported

    @tescomobile But you cancel the orders at the last stage @tescomobile ruthlessness

  • Jarwanator Momo (@Jarwanator) reported

    @tescomobile That's not fair Tesco since those "big networks" are the ones who spend billions on the mobile infrastructure so they take on most of the cost. Virtual networks on the other hand don't incur that cost as they piggy back on the big four. Come back when you have your own network.