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Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, Brentwood, and Wickford.

CityProblem TypeReport Time
Southend-on-Sea Internet 25 days ago
Chelmsford Phone 29 days ago
Basildon Phone 1 month ago
Brentwood Wi-fi 1 month ago
Wickford Total Blackout 2 months ago
Gravesend Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • Il0vemygirls
    S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kelly22bools
    kelly22bools (@kelly22bools) reported

    @Tesco @tescomobile is your advert not a little bit in poor taste - showing mobile phones in place of the fish and meat at deli counters when many of your staff - my B-I-L included - were made redundant from these areas?

  • FESAUGUSTOS
    FILIPI BON BOULASH (@FESAUGUSTOS) reported

    @tescomobile 4422 does not work in Ireland.... And your customer service could not help me...

  • harjybop
    Harjit (@harjybop) reported

    @tescomobile Hi can I check what time your team is open until? I know still time to 1800 but phone still not working and I have a feeling it won’t work.

  • MaxP37
    Max Power (@MaxP37) reported

    @tescomobile What's going on with your network? For the past 7-10 days my data/4g has been awful. Usually runs at h or h+ . What the hell am I paying for???

  • MartynWilliams6
    martyn.vapeman (@MartynWilliams6) reported

    @tescomobile Like to thank you for the help you gave in requesting a free SIM card for my Nokia 216, all I need to get now is a micro SD card, so that I might capture the odd selfie. I will request an e-TopUp card the sooner I'll get the number from the SIM card I've requested

  • therouge1
    Dan R (@therouge1) reported

    @tescomobile took out a Sim Only 12M contract a few weeks ago, still waiting for my text/email with 6 Clubcard Plus promo you are running. Spoke to CS on 4th April who send he was manually sending the invite, but still nothing... Can you help? Thanks

  • AnnReyn75876642
    Ann Reynolds (@AnnReyn75876642) reported

    @tescomobile Only option i have to double my data to 10GB a month is to pay for Club Card plus. All extra costs on top of £17.99 a month. So yet another £7.99 a month plus phone insurance. Lots of money for a phone signal very weak most of the time.

  • Syd15_Gema
    Gema Díaz González (@Syd15_Gema) reported

    @tescomobile Tried to top up & encountered an error, I spoke with an agent on live chat and they tried to top up on their end but they couldn’t either. Told me to go to the shop & buy a top up but I’m abroad, so I can’t, what can I do? When will the issue be resolved?

  • NinaBoston
    Nina Boston (@NinaBoston) reported

    @tescomobile I'm aware that the repair could be chargeable depending on the issue but this was not the charge to repair it, it was to assess what is wrong with it.

  • job1406
    jo blackburn (@job1406) reported

    @tescomobile just managed to speak to a customer service adviser who has explained you have experienced a number of issues with PAC codes from @VodafoneUK so possibly the issue is with Vodafone @VodafoneUK a response please!!