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Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Tesco Mobile

Tesco Mobile is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 2% E-mail (2%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Basildon, England

The most recent Tesco Mobile outage reports came from the following cities: Southend-on-Sea, Chelmsford, Basildon, and Brentwood.

CityProblem TypeReport Time
Southend-on-Sea Internet 29 days ago
Chelmsford Phone 1 month ago
Basildon Phone 1 month ago
Brentwood Wi-fi 2 months ago
Wickford Total Blackout 2 months ago
Gravesend Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • scotsdragonfly
    Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England

    @tescomobile any idea when mobile data is coming back in our area? #Outage

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • Il0vemygirls
    S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • duffbeer3107
    Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • kazzitabs72
    Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • WayneKillman
    Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • KevinRowley4
    Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

  • PaulHeasmer
    Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • earthboundboy
    Sten (@earthboundboy) reported

    Avoid @tescomobile at all costs, people. Shockingly awful.

  • Realistic_Live
    Real (@Realistic_Live) reported

    @tescomobile @BBCTheOneShow Now over 3 weeks and still not sorted, still paying for a service I am not getting. #scam network

  • TuckerClemens
    Lisa Part Alien Tucker-Clemens (@TuckerClemens) reported

    @tescomobile Overdue on renewing our contracts with EE. Had to cancel an appointment as we had Covid. I want a good Samsung and Bill just wants a decent smartphone, not sure what we're paying now but do you think you can beat EE, they seem eager to keep us?

  • Realistic_Live
    Real (@Realistic_Live) reported

    @tescomobile @BBCTheOneShow Avoid this network, the only ones *************** is @tescomobile

  • IamRobKemp
    Rob (@IamRobKemp) reported

    @tescomobile I’ve been with Orange/EE since the start back in the 90’s but lately found them way too expensive and customer service non existent so coming over to you 😬

  • BigF__kingLiar
    EnoughNow (@BigF__kingLiar) reported

    @tescomobile What about yourself? You talk about rising phone bills, but what about food costs? What about doing more to tackle plastics, like installing plastic banks that people can use again and get paid for? That would help get food and bring down some costs for people.

  • Keef2101
    Keef Wright (@Keef2101) reported

    @tescomobile I spoke to several people at customer service, they lied, I have moved on and get better value and service at giffgaff, I will never use Tesco mobile again.

  • KeepingMyWhitts
    Josh 🥾🌏 (@KeepingMyWhitts) reported

    @songwritingdoc @tescomobile Who gives a ****? Primary school kids aren’t taking out contracts on £40+ phones each year.

  • Realistic_Live
    Real (@Realistic_Live) reported

    @tescomobile @BBCTheOneShow In 3 weeks you’ve allegedly sent me 2.. neither have arrived, and if your service boils down to me having to find a Tesco’s that has a sim that I have to pay for then your service is as I previously stated.. ****! Every little helps my arse!

  • stefanjl15
    StefanJamesLudlow... (@stefanjl15) reported

    @tescomobile @EE I've been all over Staffordshire today and had no service. The 4g is horrendous almost all the time anyway in Staffordshire, a bit of Derbyshire and Wolverhampton