Tesco Mobile

Tesco Mobile Outage Report in Basildon, Essex, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Basildon, Essex, England 01/23/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Basildon, Essex, England

The most recent Tesco Mobile outage reports came from the following cities: London and Gravesend.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomGravesend Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomGravesend E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • scotsdragonfly Liz Maybank💙 (@scotsdragonfly) reported from Great Baddow, England

    @tescomobile any idea when mobile data is coming back in our area? #Outage

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • Il0vemygirls S (@Il0vemygirls) reported from Chelmsford, England

    @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • kazzitabs72 Karen Taberham (@kazzitabs72) reported from Chelmsford, England

    @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • DanLaker3 Dan Laker MTB (@DanLaker3) reported from Basildon, England

    @tescomobile why can't I get my details verified when trying to get 2 new contracts started?? Trying to leave my current provider due to terrible service... get to the checkout add all details and the website fails on the credit check & empties my basket? 😳

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • KevinRowley4 Kevin Rowley (@KevinRowley4) reported from Maldon, England

    @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • laurahines1987 Laura Hines (@laurahines1987) reported

    @tescomobile Mainly at home but the signal overall hasn’t been good recently

  • philburns Phil Burns 💭 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@philburns) reported

    @cymraesydwi @tescomobile Also, my daughter is in Cardiff now, on same network, and I can see where she is, so something is working!

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @Welshmam3 @tescomobile Yep. Seems to be there are issues with both lines now. I want a PAC code for both and am cancelling. I've had horrendous service from them.

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @philburns @tescomobile This is data. It didn't work in Talbot Green or Cardiff. I suspect it's an issue on the account, as with my own phone. I cannot believe how badly Tesco has treated me. The lack of service and support has been shocking.

  • Welshmam3 Welsh Mam (@Welshmam3) reported

    @cymraesydwi @tescomobile We are all with Tesco, seems to work well here, no issues 🤷

  • danielcoone Daniel Coone (@danielcoone) reported

    @clairefweir @tescomobile service is a disgrace! Ported my number to Tesco only for the data to not work. Keep being told try again in 24 hours is no good and a kop out now. this is causing my problems keeping in contact when i need it most!

  • revpeek Alan Peek (@revpeek) reported

    @CliffSinc @tescomobile I am having the same problem and fault message despite using correct MMI code! My phone stops ringing after 5 seconds. Tesco mobile staff on App simply fob off by saying 'its a software issue' and it's awaiting resolution. Been saying that for 3 months since I first complained

  • NickHackett2 Nicholas (@NickHackett2) reported

    @tescomobile can you get 02 to fix there mast as it’s been playing up since August in SA7 area @Ofcom they literally lots of people who are are complaining about it on Facebook group. Calls cut out, data not always working and didn’t leave a miss call to my dad phone today.

  • Aikonsteve CityBoy (@Aikonsteve) reported

    @GrannyGloom @tescomobile … companies don’t want bad publicity appearing on the court pages of local paper, not good for sales!

  • cymraesydwi Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported

    @MgraNLea @tescomobile Again sounds ominous. Do you have issues regularly? Really regretting moving to Tesco mobile