Tesco Mobile Outage in Chelmsford, Essex, England

@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

@tescomobile having difficulty obtaining a pac code? Keeps saying there is a technical problem try later

@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

@tescomobile Your website says if the password doesn't work to ask for another one, but each time I fill this in I don't get a message back from you.

@tescomobile This is a new problem

@tescomobile I've had to change my sim card for no signal for a week. No other changes.

@tescomobile so to use my phone now I need to turn it off/on,apparently I'm not getting texts due to the senders network, what a load of crap I've been fobbed off with again.Expected more from u @tescomobile can't belive I'm saying this but I wish I'd stayed with @VodafoneUKhelp

@tescomobile Atrocious customer service, advisors haven’t a clue giving conflicting information. My tarrif was supposed to change on the 9th, the change hasn’t taken place little help offered and basically told to suck it. Great way to treat a customer of 11 years.

@tescomobile AVOID must be 1 of the worst companys customer service av dealt with when cancelling/ paying off a contract(2 phones on it) whoever she was wasnt happy and i think shes actually locked the phone of an account thats 2 years was up so technically the phone was payed 4

@tescomobile Hey! How come you don’t have WiFi calling? Any plans of getting this on your network sometime soon?

@tescomobile I’ve only been with you for a week. Already had a scam call about my NI number, and just had a scam text about a parcel!! Never had this problem with other providers 😡😡🤯🤬🤬

Why’s the signal so terrible in the LA12 8NB area @tescomobile

@tescomobile So apparently I dont meet the criteria for a Tesco mobile phone contract 🤔 and yet I have a Tesco Credit Card, an excellent credit score, no Cifas markers, no outstanding debts, no CCJs and yet still I've been turned down for credit 😤