Tesco Mobile Outage in Chelmsford, Essex, England

@tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

@tescomobile any idea when mobile data is coming back in our area? #Outage

@tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

@tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

@Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

@tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

@tescomobile having difficulty obtaining a pac code? Keeps saying there is a technical problem try later

@tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

@tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

@tescomobile went to turkey and used my phone for 8mins before it told me I’ve reached my limit. My phone is £134 roaming charges for 8 mins use of my phone. It’s 2022 this is disgusting service. Do not go with Tesco if you travel abroad unless you’ve won lottery

@tescomobile staff were taking the mick out of me while they thought I was on hold and offered £67 off my £200 bill…. Something tells me I have not been compensated at all for the poor customer service

@aimhdesigns @tescomobile i had this issue yesterday but it resolved after i restarted my phone x

@tescomobile my phone was ported over from Virgin on Monday 27th, I still don't have data working, customer service says 'is a known problem and are working on it' 'affecting lots if people' Why?

anyone else having problems on @tescomobile with no service or data no matter where you go???

@petermat9 @tescomobile @WhichUK Tesco confirm to me that this is a national problem affecting every Sim transfer.

you suck @tescomobile, just as bad as the other companies you pretend to be different from

@tescomobile Hi Rob, I have actually tried that, but the number that it is currently Iinked to is no longer in use, so security text is not being received, hence the problem. Mobile tell me to speak to Clubcard and vice versa

@tescomobile Terrible service from you - daughter transferred over to your service recently- now cannot get any 4g - she is currently travelling through Europe and can’t access her mobile data - pretty useless service from Tesco mobile - avoid them if you can

@tescomobile @WhichUK Too late Tesco, gave you a week to sort it, can’t wait for a fix that might never come, I’ve moved networks.