Tesco Mobile outages and service status in Hatfield Peverel, England

Problems in the last 24 hours in Hatfield Peverel, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hatfield Peverel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hatfield Peverel, England

Latest outage, problems and issue reports in Hatfield Peverel and nearby locations:

• 
  S (@Il0vemygirls) reported 4 minutes ago from Chelmsford, England

  @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

• 
  Karen Taberham (@kazzitabs72) reported 7 minutes ago from Chelmsford, England

  @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

• 
  Chris Livingston (@nounsley) reported 7 minutes ago from Hatfield Peverel, England

  @tescomobile having difficulty obtaining a pac code? Keeps saying there is a technical problem try later

• 
  Jane Dyster (@darcydyster) reported 11 minutes ago from Tolleshunt D'arcy, England

  @tescomobile further to my earlier tweet have looked at getting new phone but will have to pay huge fee! I just need a reliable phone, and can’t be without phone whilst my other one is looked at. Feeling very frustrated, please help

• 
  Jane Dyster (@darcydyster) reported 32 minutes ago from Tolleshunt D'arcy, England

  @tescomobile nearly a week without little or no signal, very frustrating!

• 
  Kevin Rowley (@KevinRowley4) reported 37 minutes ago from Maldon, England

  @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

• 
  Liz Maybank💙 (@scotsdragonfly) reported 38 minutes ago from Great Baddow, England

  @tescomobile any idea when mobile data is coming back in our area? #Outage

• 
  Kevin Rowley (@KevinRowley4) reported 42 minutes ago from Maldon, England

  @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

• 
  Jane Dyster (@darcydyster) reported 58 minutes ago from Tolleshunt D'arcy, England

  @tescomobile the button to turn my phone off is becoming unresponsive and now today the phone has twice switched itself off, can you please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GiroudGrumps (@GrumpyOldNed) reported 1 minute ago

  @tescomobile we are in Spain for 3 months, my wife's esim has gone wrong but you cannot email it and have to post it so she's now having to go 3 months without being able to use her phone We live in a word where ECO is rammed down you throat yet you post a digital QR code 🤬

• 
  Beth O’Connor (@bethoconnor95) reported 2 minutes ago

  @tescomobile hi, I’ve had no signal or internet all day. When I put my post code in it says no issues but there definitely is an issue

• 
  🏌🏼‍♂️ (@Mr_k_hills) reported 4 minutes ago

  @tescomobile I’ve started a contract with you 2 weeks ago.. I ported my old number to you using my pac code. Since then I can’t make calls or text or use data off of WiFi.. and any contact I have with customer service I’m getting fobbed off. Can you fix this

• 
  Jeremy Lindsell (@JeremyLindsell) reported 5 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR

• 
  chatterbox (@chatkins1) reported 11 minutes ago

  @tescomobile @MartinSLewis Been emailing back and forth with Sahira to concerns@tesco as finally opened complaint and have been speaking to Sahira. I have email proof I have responded yet had email this morning to say as I had not responded she is closing complaint

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 19 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Kelly Johnstone 💙 (@KJMAYA) reported 19 minutes ago

  @tescomobile Are the staff in your in store shops there to support customer queries or be ignorant & rude? Just checking ?#Dalmarnock store

• 
  TomG (@TomG07581187) reported 21 minutes ago

  @tescomobile hello, just spoken to customer services as to why a PAC code submitted last Thursday hadn't been actioned. I'm told that codes sent to 65075 aren't actioned because of an issue with your system. Is this true?