Tesco Mobile outages and service status in Hatfield Peverel, England

Problems in the last 24 hours in Hatfield Peverel, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hatfield Peverel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hatfield Peverel, England

Latest outage, problems and issue reports in Hatfield Peverel and nearby locations:

• 
  Kevin Rowley (@KevinRowley4) reported 27 seconds ago from Maldon, England

  @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

• 
  Chris Livingston (@nounsley) reported 12 minutes ago from Hatfield Peverel, England

  @tescomobile having difficulty obtaining a pac code? Keeps saying there is a technical problem try later

• 
  Kevin Rowley (@KevinRowley4) reported 16 minutes ago from Maldon, England

  @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

• 
  S (@Il0vemygirls) reported 18 minutes ago from Chelmsford, England

  @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

• 
  Karen Taberham (@kazzitabs72) reported 20 minutes ago from Chelmsford, England

  @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

• 
  Liz Maybank💙 (@scotsdragonfly) reported 25 minutes ago from Great Baddow, England

  @tescomobile any idea when mobile data is coming back in our area? #Outage

• 
  Jane Dyster (@darcydyster) reported 30 minutes ago from Tolleshunt D'arcy, England

  @tescomobile the button to turn my phone off is becoming unresponsive and now today the phone has twice switched itself off, can you please help

• 
  Jane Dyster (@darcydyster) reported 34 minutes ago from Tolleshunt D'arcy, England

  @tescomobile further to my earlier tweet have looked at getting new phone but will have to pay huge fee! I just need a reliable phone, and can’t be without phone whilst my other one is looked at. Feeling very frustrated, please help

• 
  Jane Dyster (@darcydyster) reported 56 minutes ago from Tolleshunt D'arcy, England

  @tescomobile nearly a week without little or no signal, very frustrating!

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Dyer (@pauldyer505) reported 5 minutes ago

  @tescomobile No problem - just done

• 
  Webdy (@Webbdy) reported 6 minutes ago

  @tescomobile issues with my transfer to TM, did an online chat and was offered 1000 Clubcard points as compensation for the delay. When will they be added to my account? Thanks Webdy

• 
  Barbara (@BarbaraSutton15) reported 7 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company

• 
  Gracie🐦 (@mydogisafreak) reported 8 minutes ago

  @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

• 
  Graham's RailwaySiding77 (@RailwaySiding77) reported 13 minutes ago

  @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

• 
  ImMrMac (@InMrMac) reported 16 minutes ago

  And yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers

• 
  Jason Unsworth | Atmosphere Airlines 🛫🇬🇧🇹🇭 (@JasonUnsworthAA) reported 16 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  TheRealMacSween (@Dougie05957548) reported 19 minutes ago

  @tescomobile bought 4 x SIM only deals. You’ve provided 8 numbers and charged me for 8. Hours waiting on your live chat which is unattended. Went to Tesco mobile shop, guy says only the live chat can fix the problem. Dreadful. Already regretting this decision.

• 
  Ann (@English_girl98) reported 20 minutes ago

  @tescomobile hello, I've come back from staying with family to find there's no phone signal where I live and I've not had signal since Saturday which is a massive issue as I'm disabled and am currently unable to contact medical teams etc to sort things out.

• 
  Ann (@English_girl98) reported 24 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .