Tesco Mobile outages and service status in Hatfield Peverel, England

Problems in the last 24 hours in Hatfield Peverel, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hatfield Peverel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hatfield Peverel, England

Latest outage, problems and issue reports in Hatfield Peverel and nearby locations:

• 
  Kevin Rowley (@KevinRowley4) reported 7 minutes ago from Maldon, England

  @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

• 
  S (@Il0vemygirls) reported 7 minutes ago from Chelmsford, England

  @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

• 
  Chris Livingston (@nounsley) reported 9 minutes ago from Hatfield Peverel, England

  @tescomobile having difficulty obtaining a pac code? Keeps saying there is a technical problem try later

• 
  Kevin Rowley (@KevinRowley4) reported 14 minutes ago from Maldon, England

  @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

• 
  Liz Maybank💙 (@scotsdragonfly) reported 26 minutes ago from Great Baddow, England

  @tescomobile any idea when mobile data is coming back in our area? #Outage

• 
  Jane Dyster (@darcydyster) reported 33 minutes ago from Tolleshunt D'arcy, England

  @tescomobile further to my earlier tweet have looked at getting new phone but will have to pay huge fee! I just need a reliable phone, and can’t be without phone whilst my other one is looked at. Feeling very frustrated, please help

• 
  Karen Taberham (@kazzitabs72) reported 38 minutes ago from Chelmsford, England

  @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

• 
  Jane Dyster (@darcydyster) reported 41 minutes ago from Tolleshunt D'arcy, England

  @tescomobile nearly a week without little or no signal, very frustrating!

• 
  Jane Dyster (@darcydyster) reported 43 minutes ago from Tolleshunt D'arcy, England

  @tescomobile the button to turn my phone off is becoming unresponsive and now today the phone has twice switched itself off, can you please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gillian mary (@gillianwyatt601) reported 7 minutes ago from Quainton, England

  @tescomobile ... ONCE AGAIN I AM HAVING SERIOUS PROBLEMS TOPPING UP MY MOBILE PHONE WHICH IS ESSENTIAL TO MY LIFE ... I CANT USE YOUR MOBILE APP AS WONT RECOGNISE ME... I TOPPED UP ON THE 9TH WITH EE CARD SERVICES... THEY HAVE TAKEN £19.60 FROM MY BANK ACCOUNT BUT YOU TELL ME

• 
  UK_Grumble (@UK_Grumble) reported 8 minutes ago

  @tescomobile despite my upgrade not being delivered, umpteen phone calls, three webchats and countless requests you’ve still charged me double my rate for a ‘new’ phone I never received. If this ever gets sorted (doubtful) wave goodbye to a long standing customer 👋

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 8 minutes ago

  @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

• 
  username10982 (@username10982) reported 10 minutes ago

  @tescomobile Hi, I am receiving emails claiming I owe money for an account I never opened. Suspecting it might be a scam, need help from someone.

• 
  Michelle (@Michell78492363) reported 14 minutes ago

  what a bad service from @tescomobile .want to charge my elderly dad £36 for a replacement sim card. On hold then call terminated . Never use this company

• 
  clam (@clam70435692) reported 15 minutes ago

  @tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one

• 
  Sredna Rapmil (@SrednaRapmil) reported 18 minutes ago

  @tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile

• 
  Glen Stevens (@nelgxs) reported 21 minutes ago

  @tescomobile been given a run around in your chat help. I am trying to place an order but for some reason it does not seem possible?

• 
  paisley jambo (@liz_c177) reported 25 minutes ago

  @tescomobile When I call it’s getting pasted the automatic service can’t remember my details for you to help

• 
  Ucheykingz (@Ucheykingz) reported 26 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer