Tesco Mobile outages and service status in Hatfield Peverel, England

Problems in the last 24 hours in Hatfield Peverel, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hatfield Peverel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hatfield Peverel, England

Latest outage, problems and issue reports in Hatfield Peverel and nearby locations:

• 
  Chris Livingston (@nounsley) reported 6 minutes ago from Hatfield Peverel, England

  @tescomobile having difficulty obtaining a pac code? Keeps saying there is a technical problem try later

• 
  Kevin Rowley (@KevinRowley4) reported 12 minutes ago from Maldon, England

  @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

• 
  Jane Dyster (@darcydyster) reported 21 minutes ago from Tolleshunt D'arcy, England

  @tescomobile nearly a week without little or no signal, very frustrating!

• 
  Karen Taberham (@kazzitabs72) reported 24 minutes ago from Chelmsford, England

  @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

• 
  Kevin Rowley (@KevinRowley4) reported 29 minutes ago from Maldon, England

  @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

• 
  S (@Il0vemygirls) reported 34 minutes ago from Chelmsford, England

  @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

• 
  Liz Maybank💙 (@scotsdragonfly) reported 45 minutes ago from Great Baddow, England

  @tescomobile any idea when mobile data is coming back in our area? #Outage

• 
  Jane Dyster (@darcydyster) reported 52 minutes ago from Tolleshunt D'arcy, England

  @tescomobile the button to turn my phone off is becoming unresponsive and now today the phone has twice switched itself off, can you please help

• 
  Jane Dyster (@darcydyster) reported 54 minutes ago from Tolleshunt D'arcy, England

  @tescomobile further to my earlier tweet have looked at getting new phone but will have to pay huge fee! I just need a reliable phone, and can’t be without phone whilst my other one is looked at. Feeling very frustrated, please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 4 minutes ago

  @AndyOopNorthGB @SBarrettBar @tescomobile The coverage though us down to usually O2 for Tesco could be EE I can’t remember . When I was with Tesco it was O2

• 
  New Homes Expert (@NewHomesExpert1) reported 5 minutes ago

  Absolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!

• 
  Barbara (@BarbaraSutton15) reported 9 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company

• 
  Dave Kendall (@DaveKendallPho1) reported 10 minutes ago

  After 3 yrs with @tescomobile I left due to my BT package inc mobile with landline. Last yr returned to @tescomobile and can’t believe that coverage and signal strength is now less than it was 3 yrs ago. Surely it should be the same or better?

• 
  Legal Style Blog (@legalstyleblog) reported 12 minutes ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged

• 
  Sam Parfett (@sam_parfett) reported 13 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Craig Bailey (@Craig_Bailey41) reported 13 minutes ago

  @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

• 
  Philip Ian Butler (@moodleprof) reported 18 minutes ago

  @tescomobile Tbh, I’m confused and not sure what I am. I was trying to buy a special bundle but was told that it was unsuccessful as I hadn’t completed it in the app. My app has never worked properly and I was told a couple of weeks ago that my account was connected to Portsmouth 😳

• 
  Legal Style Blog (@legalstyleblog) reported 19 minutes ago

  @AlexGodofsky @tescomobile And then I contacted their customer service in chat immediately after, so if it had gone through despite them telling me otherwise… they'd have told me?

• 
  Daisy (@Meerkat8_Jh) reported 21 minutes ago

  @SBarrettBar @tescomobile I've got a solicitor, didn't send any emails for 2yrs - in the end I went to the notary where I had paid money to they got hold of him. But still I'm waiting for stuff. Trying to raise a complaint at Spanish BAR Council