Tesco Mobile outages and service status in Hatfield Peverel, England

Problems in the last 24 hours in Hatfield Peverel, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Hatfield Peverel, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Hatfield Peverel, England

Latest outage, problems and issue reports in Hatfield Peverel and nearby locations:

• 
  S (@Il0vemygirls) reported 19 seconds ago from Chelmsford, England

  @tescomobile is it possible for an advisor to assist in a locked handset issue please. Kindest regards and thanks

• 
  Jane Dyster (@darcydyster) reported 12 minutes ago from Tolleshunt D'arcy, England

  @tescomobile further to my earlier tweet have looked at getting new phone but will have to pay huge fee! I just need a reliable phone, and can’t be without phone whilst my other one is looked at. Feeling very frustrated, please help

• 
  Kevin Rowley (@KevinRowley4) reported 32 minutes ago from Maldon, England

  @tescomobile I put my trust in the Tesco brand,I didn't expect to have to trawl through the smallprint, naive of. At no time was I told about text charges, it said, 'Unlimited texts' ! I had just left a contract where this wasn't a problem,and I specifically explained my usage needs.

• 
  Jane Dyster (@darcydyster) reported 35 minutes ago from Tolleshunt D'arcy, England

  @tescomobile nearly a week without little or no signal, very frustrating!

• 
  Liz Maybank💙 (@scotsdragonfly) reported 36 minutes ago from Great Baddow, England

  @tescomobile any idea when mobile data is coming back in our area? #Outage

• 
  Chris Livingston (@nounsley) reported 40 minutes ago from Hatfield Peverel, England

  @tescomobile having difficulty obtaining a pac code? Keeps saying there is a technical problem try later

• 
  Kevin Rowley (@KevinRowley4) reported 40 minutes ago from Maldon, England

  @tescomobile It's a bit late for that! I'm not frustrated, I'm furious! And that takes some doing for me ! Train your staff better, or in this case , the poor bugger was on his own with a big queue!

• 
  Karen Taberham (@kazzitabs72) reported 42 minutes ago from Chelmsford, England

  @tescomobile really unhappy trying to sort phone contract swap for a parent who has dementia & in hospital& we’re just getting blocks ! They need to speak to her ! She has dementia she won’t understand. The only contact we have during covid & it’s this difficult ! Please help

• 
  Jane Dyster (@darcydyster) reported 47 minutes ago from Tolleshunt D'arcy, England

  @tescomobile the button to turn my phone off is becoming unresponsive and now today the phone has twice switched itself off, can you please help

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chatterbox (@chatkins1) reported 5 minutes ago

  @fgrscomhub @tescomobile @wlhowarth 1 On 29 July you told me someone would get back to me and that my complaint would be escalated. It is now 6 August and, six working days later, nobody has contacted me as promised - this was through X

• 
  Dave Gander (@DaveGander) reported 7 minutes ago

  @tescomobile I’ve just told you - my mobile banking app is locked. I’m not interested I am totally disgusted. No I will not hide behind DMs. Your customer care is crap and the service ****. Plus I’ve just lost one hour of chargeable labour, for which I will be invoicing. You are in debt.

• 
  Mary F. 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇮 🏴✝️⚖ (@sustainablist1) reported 8 minutes ago

  Sorry @tescomobile you have just lost my business. 36hrs to resolve an problem. Still unresolved. You have made many issues that other companies have. Transferring your call centres abroad. Is one. Changing all your telephone access numbers is 2 . I'm not a big customer.

• 
  Barbara (@BarbaraSutton15) reported 8 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company

• 
  Legal Style Blog (@legalstyleblog) reported 9 minutes ago

  @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.

• 
  Jules Perks (@mrs_skrep) reported 11 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  susan beddoe (@BeddoeSusan) reported 13 minutes ago

  @SBarrettBar @tescomobile I'm with tesco mobile and have been for years, i have never needed a pac code, surely though they can't keep it from you, don't you need it to switch companies.

• 
  chatterbox (@chatkins1) reported 13 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  cierdh (@steph6_xox) reported 15 minutes ago

  @tescomobile is there a reason why your service is so ****? I’ve been a customer for over 10 years and it’s getting worse and worse less places my 5G works. Why am I paying for it???

• 
  yꙮ (@CompleteSham) reported 17 minutes ago

  @legalstyleblog @tescomobile Baffled - especially by their insistence you be especially polite to them. I get the impression from the excerpt elsewhere that they withhold good faith service from those who openly complain, but I also would assume that you'd have been stuck in AI hell if you hadn't complained