Tesco Mobile

Tesco Mobile Outage Report in Grays, Borough of Thurrock, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Grays, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Grays and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Grays, Borough of Thurrock, England 09/05/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grays, Borough of Thurrock, England

The most recent Tesco Mobile outage reports came from the following cities: London and Dagenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomDagenham Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Grays, England

Latest outage, problems and issue reports in Grays and nearby locations:

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Totally fed up no local service for 5 weeks,will move at end of contract

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • BhaviniShah Bhavini Shah (@BhaviniShah) reported from London, England

    @Top_CashBack tried 6 times to purchase through @tescomobile via @Top_CashBack and it fails each time - checked all details and tried everything. Called Tesco and they can't help (I.e. won't apply discount manually). Can you help please?

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @lotttiiee @tescomobile I’ve got the same problem too. I’m in the Romford area.

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • wonky_lauren Beetlejuice (@wonky_lauren) reported from London, England

    My dad is currently in hospital and we aren't allowed to see him so have to video call instead but his data run out. My nan phoned his network provider @tescomobile and they gave him more data for free 🙏 so so nice 💛 #EveryLittleHelps

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @tescomobile just put my sim in my new phone that I’ve upgraded to but 4G isn’t working? Please help!

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Received notification from O2 that they had fixed the local problem, but it is still the same, no signal,have switching off and on, no good off to another supplier at the end of the month Kind regards Paul Heasmer 07521 442236 RM16 4QX

  • duffbeer3107 Daniel Ross (@duffbeer3107) reported from Romford, England

    It’s goodbye to @ThreeUK you lost a loyal customer with one price hike too much, and Hello @tescomobile same contract I was on before but at the price I paid 4 years ago, with a bonus of upping my monthly data to 250gb for a year, was a no brainer to switch

  • IainGordon2 Iain Gordon (@IainGordon2) reported from London, England

    @tescomobile Might help if you spelt my name correctly ROD? Of course you don't what I mean when setting up a mobile phone is for you to glean!?!? Every little Helps?!?!? X

  • WayneKillman Wayne Killman (@WayneKillman) reported from Romford, England

    @tescomobile hi. Is there a problem with the mobile network in the Romford area today?

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Good morning ,no signal at all to my mobile,I understand that the local phone mast is not working,and idea when it might be fixated Regards Paul Heasmer

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @tescomobile Still no local service after 3 weeks,this is not customer service,thinking about going to another provider,and walking away from the contract Tel 07521442236 RM16 4QX I would like to a senior manager

  • PaulHeasmer Paul Heasmer (@PaulHeasmer) reported from Grays, England

    @BirdByTheTree @tescomobile I AM on Tesco mobile no local signal for 6 weeks,will very soon move as they are not offering any compensation

  • AlexandraLawes Alexandra Ayears (@AlexandraLawes) reported from Rochester, England

    @tescomobile Please help. I bought a new phone from you in July and it’s saying it doesn’t recognise that the battery is a genuine @Apple one. It keeps restarting and has done this since I got it. So frustrating. #nothappy

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @tescomobile Is there someone who can help me i want to order a phone and collect asap for my mum in hospital

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RoopaBenstead 💜💙Roopa Benstead💙💜 (@RoopaBenstead) reported

    @tescomobile it’s been over 24 hours since using my pac code. I’ve lost service with my previous provider and have no service with you now. Please sort this out!

  • MommabearLou mommabear (@MommabearLou) reported

    @tescomobile after 6 years I cannot wait to get way from you! What awful customer service! #ShameOnYou #tescomobile

  • ZacharyBirchley Zachary (@ZacharyBirchley) reported

    @cathleenc_ @tescomobile And impossible to get any help.

  • Rebibbotson Rebecca Ibbotson (@Rebibbotson) reported

    @tescomobile donating to Trussell trust food banks but refusing to help your customers. You've taken our last penny to pay a 2 week overdue bill. Literally we have nothing left.your advisor laughed and said that's the way it is. I'm sat in my car as my crying is keeping my son

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @tescomobile “just like food connection is one of life’s essentials” my contract was in my husband’s name, after losing him, you are moving me to the same provider but your bereavement team cut me off. Is this how you treat new customers?

  • DiptiSh95223972 Dee Sha (@DiptiSh95223972) reported

    @APhillips1962 @tescomobile My poor dad is 77 years old with no communication to family and friends, whilst Tesco keep fobbing us off, they’ve asked me for the sim card number untold times and they still haven’t managed to resolve the issue and now im being asked for it again.🙈

  • BeverleyJean5 Beverley Jean (@BeverleyJean5) reported

    @Lindsay_Brunt @tescomobile @EE Apparently you need Molly, she seems to be the only one to be praised. The bereavement team cut me off and I have no service now.

  • APhillips1962 Andy Phillips (@APhillips1962) reported

    @tescomobile more fantastic customer service not had email saying would be contacted in 72 hrs so sat quiet, that was last Friday it’s Thursday now no call back yet again. Think they need to be taught maths.##pathetictesco

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile So after being assured that my SIM would arrive by Tuesday by Tesco Customer Services. Apparently I need to phone if I don't get it by Thursday.

  • morrismckinlay1 Morris McKinlay (@morrismckinlay1) reported

    @tescomobile changed to Tesco for the first time and worst experience ever, after over a week now and still can’t receive or make calls and cannot send messages and all I get is sorry for this matter, I am fed up with sorry and just want this matter resolved.