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Tesco Mobile

Tesco Mobile Outage Report in Guisborough, Redcar and Cleveland, England

Why is my Tesco Mobile service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Guisborough, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Guisborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Tesco Mobile

Tesco Mobile is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 38% Phone (38%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Guisborough, England

Latest outage, problems and issue reports in Guisborough and nearby locations:

  • jimmyhadman
    James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • PAFenwick74
    Peter Fenwick (@PAFenwick74) reported from Redcar, England

    @Andrewilliam69 @tescomobile @Tesco Indeed. The Clubcard benefits are a big part of the reason I shop at Tesco. Start messing with them too much and they may well lose a lot more than just a mobile customer. I spend £400 to £500 a month in Tesco.

  • BrownFamily2001
    ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported from Middlesbrough, England

    @tescomobile Hi. I need some help please. I ordered my clubcard points to be used to take off my bill. I havent recieved either the order email or the voucher email @Tesco

  • PAFenwick74
    Peter Fenwick (@PAFenwick74) reported from Guisborough, England

    @Albman55 @tescomobile My son is with Tesco mobile and they're very good. No issues with coverage at all. You do realise that Tesco use someone else mobile network, don't you? They use O2. Also I only pay one bill in three, with my clubcard vouchers covering the other two.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonrich5656
    Jason (@jasonrich5656) reported

    @tescomobile - absolute disgrace. The phone of our 75 year old parents has not been working for three days. They have been on the phone to India For these three days with numerous promises that the issue has been resolved. It hasn’t and they are at risk and need help

  • SteveAttw00d
    Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.

  • JonnyBWoode
    JonnyBWoode (@JonnyBWoode) reported

    @tescomobile I’ve had a reply via email now. For future reference, when a customer says they’re not happy and are looking to make a complaint, putting “actual” or “actually” when replying comes across really condescending.

  • nicolabradford4
    Nicola Bradford (@nicolabradford4) reported

    @tescomobile appalling service bh Tesco Mobile. Customer for 14 years, renew contract 14th August, handset does not allow roaming data, so gave to use wifi to access Internet. Went in to query and to get phone looked after, told to ring call centre. Did this, wen back into store.

  • HarriFosterWolf
    Harriet Foster (@HarriFosterWolf) reported

    @tescomobile your GET DOWN GET DOWN ad might be one of the most irritating things I’ve ever had to endure

  • JonnyBWoode
    JonnyBWoode (@JonnyBWoode) reported

    I’ve tried the webchat, I’ve tried calling and experienced numerous issues with you. Can someone in the social media team actually help @tescomobile? Getting very frustrated l and generally very ticked off!!

  • GarySSteel
    Gary Steel (@GarySSteel) reported

    @tescomobile No I’ve been a Tesco customer for around 3 years.

  • _sopphh96_
    soph (@_sopphh96_) reported

    Anyone else getting absolutely 0 signal from @tescomobile

  • GabrielPianos
    Gabriel Pianos (@GabrielPianos) reported

    @tescomobileire Hi The problem is not with my phone so that's why I came to here for help as I was 2hours waiting for someone to answer my phone call on your line 1749 and it didn't happened. The problem is I can't ring to Portuguese landlines from Tescomobile for the past 5 days.

  • shanners1980
    shane schofield (@shanners1980) reported

    @tescomobile hi are Tesco mobile down as my phone is showing no service