Tesco Mobile

Tesco Mobile Outage Report in Guisborough, Redcar and Cleveland, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Guisborough, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Guisborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Guisborough, Redcar and Cleveland, England 12/22/2025 07:20

December 22: Problems at Tesco Mobile

Tesco Mobile is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Guisborough, England

Latest outage, problems and issue reports in Guisborough and nearby locations:

  • jimmyhadman James Hadman (@jimmyhadman) reported from Stockton-on-Tees, England

    @tescomobile hi guys, really unhappy with service earlier today - exchanges @Tesco Clubcard vouchers to use towards a new Phone for my son, but now I’ve been told I can’t use the vouchers towards a purchase, only deduct from my own bill. @virginmedia here I come!

  • BrownFamily2001 ❌💖🏳️‍🌈The Brown Family🏳️‍🌈💖❌ (@BrownFamily2001) reported from Middlesbrough, England

    @tescomobile Hi. I need some help please. I ordered my clubcard points to be used to take off my bill. I havent recieved either the order email or the voucher email @Tesco

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Redcar, England

    @Andrewilliam69 @tescomobile @Tesco Indeed. The Clubcard benefits are a big part of the reason I shop at Tesco. Start messing with them too much and they may well lose a lot more than just a mobile customer. I spend £400 to £500 a month in Tesco.

  • PAFenwick74 Peter Fenwick (@PAFenwick74) reported from Guisborough, England

    @Albman55 @tescomobile My son is with Tesco mobile and they're very good. No issues with coverage at all. You do realise that Tesco use someone else mobile network, don't you? They use O2. Also I only pay one bill in three, with my clubcard vouchers covering the other two.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • hme2701 helen (@hme2701) reported

    @tescomobile what an absolute shambles your call centre is apparently a manager can’t call back to resolve an issue … as your staff can’t .held 30 mins and it is useless

  • james_lewitt James Lewitt (@james_lewitt) reported

    @tescomobile I’m an existing customer, have been trying to order new phone online since Sun but system can’t verify details. Spent an hour on the phone with sales still can’t sort, and was told someone will call me back in 3-5 working days, but offer will not be available

  • helendempsey63 Helen Dempsey (@helendempsey63) reported

    @tescomobile Ah. NO help then. Please don't use Tesco mobile everyone.

  • fighting_em Em (@fighting_em) reported

    Also I was looking for help from @tescomobile as I'm technologically inept and confused. Left feeling even more confused, an even more inept. Since found a way to text it in, but the advisor told me that wasn't an option? Lack of disability or awareness training?

  • LouisWa70272061 Louis Watkins (@LouisWa70272061) reported

    @tescomobile I’ve got no service? Phone was working fine earlier

  • gabrielletann15 gabrielle tanner (@gabrielletann15) reported

    @tescomobile why is the automated top up service not working, it says top up unsuccessful!!!!!

  • adam08596838 adam (@adam08596838) reported

    @james_lewitt @tescomobile Been having the same issue for last 5 weeks .tesco won't help nobody has a clue why it's happening

  • onetakewoop Heather Suttie (@onetakewoop) reported

    I'm always raving about @tescomobile I've been a customer for 10+ years. Again, super helpful service today. Sorted my free upgrade and saved money on my tariff. Thanks to Sarah for her help. #everylittlehelps

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @tescomobile Buying tesco phone in Bournemouth area? THINK AGAIN as signal often poor or non existent! 😔

  • Jasperj30Mel mel clarke (@Jasperj30Mel) reported from Derbyshire, England

    @tescomobile Please thank Megan at the Mickleover store for being a great help ordering and sorting my new phone. Little disappointed that I couldn't claim the ear buds she showed me as the promotion only applied if I bought the phone before October 31