Tesco Mobile outages and service status in Rhyl, Wales

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Rhyl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mrs B💙 (@MrsB6574) reported 6 minutes ago

  @tescomobile trying to add my new phone to Clubcard plus but it’s saying I can’t can you help ?

• 
  Eve Cheng (@EveCheng5) reported 12 minutes ago

  @tescomobile hi, I’ve topped up my pay as you go device today but I’ve not received my free triple credit. I had a text that I would clearly get it if I topped up before the 8th which I have but no free credit has been given. Please help. Thanks

• 
  Debbie Newton (@DebsNewton) reported 16 minutes ago

  @tescomobile hi, it appears your webchat function isn't working (at least not for me). I wanted to find out how to cancel a rolling month to month contract, as its no longer needed? Many thanks

• 
  Chris Richmond (@alfce4) reported 16 minutes ago from Ballacannell, Isle of Man

  @tescomobile Hello Can you contact me please to get a mobile number topped up , I am on the isle of man so cannot call the top up line as no network as on isle of man .

• 
  Julia Nelson (@GraziaNelson) reported 19 minutes ago

  @tescomobile He found the phone so it has the original sim . Your customer care refused to unblock it or to send out a new sim without a code texted to his phone - which of course can’t happen as its blocked . Ive called the 0345 number many times to try sort - kept on hold for ages

• 
  Jenny K 🌺 (@sleepyjenstar) reported 23 minutes ago

  @tescomobile Looks like I’ve lost service now on the three sim 👌👌

• 
  Chris Richmond (@alfce4) reported 31 minutes ago from Douglas, Douglas

  @tescomobile I do actually have a top up voucher that i purchased from your IOM Store in September but did not put it on the phone as dad did not go away .. However some of the numbers have faded and are unreadable .. Is there any way that £10 top up be used other i am £10 down already .

• 
  Moira McLoughlin 💙 (@levylass) reported 32 minutes ago

  @tescomobile awful customercare service been ringing this evening for 20 mins you’ve blocked my husbands phone sent a puk code that doesn’t work and charged him for next month ??? Now he has no access to old or new phone Great stuff no contact tonight now

• 
  Platinum Blonde (@RuthT6HR) reported 33 minutes ago

  @tescomobile Morning Maria no it doesn't break down to a smaller size. If I go back to the store will I get one from there

• 
  Jess Kalinowski (@kalinowski_jess) reported 33 minutes ago

  Heath-Wareing uses @tescomobile as an example of how businesses utilize social media to better interact with its customers. @tescomobile in particular uses Twitter as a way to provide customer service to its clients. #digitalmaketing #socialmedia #MEA