Tesco Mobile outages and service status in Rhyl, Wales

Problems in the last 24 hours in Rhyl, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Rhyl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oracle (@biggle1908) reported 7 minutes ago

  @SBarrettBar @tescomobile Some of these companies have appalling customer service.

• 
  Tim (@t1m670) reported 8 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Jules Perks (@mrs_skrep) reported 8 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @tescomobile @MartinSLewis If this is how a complaints manager responds what hope do I have? Please contact Sahira complaints manager as she has somehow missed my email stating that I want to keep complaint open and have SAR

• 
  Sam Parfett (@sam_parfett) reported 16 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  New Homes Expert (@NewHomesExpert1) reported 17 minutes ago

  @tescomobile OH that old chestnut! @tescomobile used that as an ongoing excuse to delay and frustrate those who complain. Ombudsman will rule in my favour. "CEO team" 10 days to sort it ticking down!

• 
  David Dickens (@ItsPlanZ) reported 17 minutes ago

  Hi. Since ui8.5 my phone is becoming unusable, very slow, buggy, apps not responding, syst ui not responding errors, apps causing other apps to force close, apps taking forever to load. All this is from ui8.5 @tescomobile

• 
  TomG (@TomG07581187) reported 18 minutes ago

  @tescomobile hello, just spoken to customer services as to why a PAC code submitted last Thursday hadn't been actioned. I'm told that codes sent to 65075 aren't actioned because of an issue with your system. Is this true?

• 
  Legal Style Blog (@legalstyleblog) reported 18 minutes ago

  Remarkably, @tescomobile have also found a brilliant loophole in contract law where they decided my response to my complaint of not being able to open an account was to, without asking if I wanted to (I don't), tell me I'd been signed to a plan. After yesterday I rather specifically never wanted to complete my order, but the idea of two parties coming to a meeting of the minds is apparently optional for Tesco Mobile.

• 
  Philip Ian Butler (@moodleprof) reported 20 minutes ago

  @tescomobile Tbh, I’m confused and not sure what I am. I was trying to buy a special bundle but was told that it was unsuccessful as I hadn’t completed it in the app. My app has never worked properly and I was told a couple of weeks ago that my account was connected to Portsmouth 😳