Tesco Mobile outages and service status in Holywell, Wales

Problems in the last 24 hours in Holywell, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Holywell, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Holywell, Wales

Latest outage, problems and issue reports in Holywell and nearby locations:

• 
  6 times 🏆 (@DoveyReds) reported 8 minutes ago from Liverpool, England

  @talkSPORT @Sjopinion10 @tescomobile It’s 32 sides now. What’s the point in adding 4 more crap sides

• 
  LEI (@emmeralds1) reported 19 minutes ago from Liverpool, England

  Consistent, knowledgeable and patient help over the years from James in the park road tesco phone shop. Nothing he can’t fix! I’d highly recommend and would only buy a phone or contract here #thebest @Tesco @tescomobile

• 
  bethany (@bethanykatex_) reported 21 minutes ago from Liverpool, England

  @tescomobile hi, why is my signal not working? it says i have 4G but nothing is loading or coming through

• 
  Scott Edwards (@Scotty_2410) reported 33 minutes ago from Rhewl, Wales

  @tescomobile Hi, I’m still waiting for a phone call for your customer services about unlocking my phone. I was promised a return call within 24 hours, now almost 2 days later.... still waiting.

• 
  sandra thelwell (@purplecircle70) reported 37 minutes ago from Shotton, Wales

  @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

• 
  Jonesy (@Jonesj1988) reported 50 minutes ago from Liverpool, England

  @tescomobile I might have to leave you after a few years 😭 the house I live in and have lived in for a few years all of a sudden I don’t get signal in my own home frustrating when ppl phone me and they can’t hear a word I say

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 2 minutes ago

  @tescomobile ABSOLUTE DISGRACE! - I have purchased new contract, gave them my PAC code, they moved my old number (in my possession for over 7 years). SIM card still not working! My number does not exist! - They have absolutely no clue what went wrong, they charged me for full month of usage (Direct Debit paid today), but now asked me to RETURN device and cancel the contact because something went wrong! I have asked them if this could be done in store, 6 hours later of me sending email, they BLACKLISTED iPhone! - I have sold my old phone, moved all data to new iPhone, now they black listed iPhone, can connect to internet even through WIFI! - My number lost, TESCO asked me to gave them phone back, I have asked if I can do this in store, they BLACKLISTED device today! - STAY AWAY From those cowboys! Absolute joke, call centres in South Africa and we pay UK prices.... STAY AWAY FROM TESCO MOBILE! I AM PAYING YOU FOR DEVICE YOU COWBOYS!!!! GIVE ME MY MOBILE NUMBER BACK!

• 
  kathleen dobbs (@kathleendobbs6) reported 5 minutes ago

  @tescomobile this morning all I wanted to do was top up my mobile. Your customer service is dreadful. I used the top up number that would let me go through to do so. When with customer service I could move the phone to messages, they froze my phone, who are these people.

• 
  m n (@silsonit) reported 6 minutes ago

  @tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!

• 
  Paul Dyer (@pauldyer505) reported 16 minutes ago

  @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?

• 
  pat (@pat11669019) reported 16 minutes ago

  @EE have used EE mobile for years and latest renewal offers are terrible. I don’t even want the latest #iphone but still looking at about £10 a month extra. Looking at @tescomobile now.

• 
  Random Jottings of Gildersleeve (@gildy61) reported 18 minutes ago

  @BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.

• 
  Gladimir (@DrGladimir) reported 19 minutes ago

  @tescomobile ... To understand... With no other way than a phone call they'll communicate. Then slow, wrong information, trying to charge early termination fees when in cooling off period, reluctance to meet ofcom rules around PACs, just dreadful.

• 
  Ali. Me (@AlisonWagstaff3) reported 20 minutes ago

  @tescomobile Thursday another message saying data low. This is extremely rare for me!! Your CS didn't know why yet again, no advice given to me whatsoever from people who are supposed to be CS. I the googled why I had the message on apps 'background data' and there was the issue!

• 
  Emma Lockhart (@EmmaLockha51775) reported 22 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Andy 🇬🇧 (@AndyUK_52) reported 26 minutes ago

  @LycamobileUK @tescomobile do you support RCS on iPhone