Tesco Mobile outages and service status in Rhewl, Wales

Problems in the last 24 hours in Rhewl, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Rhewl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Rhewl, Wales

Latest outage, problems and issue reports in Rhewl and nearby locations:

• 
  Scott Edwards (@Scotty_2410) reported 7 minutes ago from Rhewl, Wales

  @tescomobile Hi, I’m still waiting for a phone call for your customer services about unlocking my phone. I was promised a return call within 24 hours, now almost 2 days later.... still waiting.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynzy 🌻 (@Lynzyhope) reported 6 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!

• 
  Tim (@t1m670) reported 8 minutes ago

  @tescomobile we were told a few weeks ago that a mast was down in our area affecting signal. Please can you check if I provide a postcode? We rely on your network for both phones and our internet and they’re both performing very poorly recently.

• 
  Gracie🐦 (@mydogisafreak) reported 10 minutes ago

  @AidanDude @tescomobile Hi Aidan, I'm ready to scream now. My sim card isn't working in either phone now. I'm in chat with Somebody at Tesco. I hope I can get some help

• 
  Sredna Rapmil (@SrednaRapmil) reported 11 minutes ago

  @tescomobile @tescomobile Sorry Harry, you have no idea how frustrating this is. If you experienced life as a TescoMobile customer you might do! Why else would you leave a longstanding customer without a phone for 31 days after your team mistakenly removed my number!

• 
  Colette Houlihan (@Colly_wobbles) reported 11 minutes ago

  I am a pay as you go customer @tescomobile and I just don't understand where my credit is going??? If I put £10 on by voucher, as you have removed the online top up service. and don't make a phone call or send a text, my credit reduces daily....Why is this? HELP!

• 
  Sian (@SianElin_PT73) reported 12 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  James Baker (@_JamesBaker92) reported 14 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Dave Kendall (@DaveKendallPho1) reported 16 minutes ago

  @socoolrobyna @tescomobile happily promoted their mobile service in their Sthelens store but you can’t get 3G in there, let alone 4G

• 
  Vexed ✝️🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇷🇮🇱 (@AbsolutelyVexed) reported 17 minutes ago

  @DrGladimir @tescomobile O2 business, giffgaff business and sky mobile all do call forwarding. All are on the same transmitters for coverage as Tesco mobile. I'm with giffgaff as a personal customer and have been very happy with them. I'm on an 18 month contract to stay with them but can change which of their packages I have at the end of each month though you can tell them what you want to change to anytime, billed monthly £25 unlimited data. I find asking AI helps you understand the terms and conditions you're bothered about before ordering a lot more helpful than dealing with the companies' websites and call centres.

• 
  Kiri Palmer (@kiripalmer_97) reported 18 minutes ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?