Tesco Mobile outages and service status in Rhewl, Wales

Problems in the last 24 hours in Rhewl, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Rhewl, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Rhewl, Wales

Latest outage, problems and issue reports in Rhewl and nearby locations:

• 
  Scott Edwards (@Scotty_2410) reported 51 minutes ago from Rhewl, Wales

  @tescomobile Hi, I’m still waiting for a phone call for your customer services about unlocking my phone. I was promised a return call within 24 hours, now almost 2 days later.... still waiting.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kiri Palmer (@kiripalmer_97) reported 5 minutes ago

  @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

• 
  Aileen Murphy (@AileenMurphy100) reported 7 minutes ago

  @tescomobile Where can I email a complaint. Any email address you have

• 
  Noel Phillips (@noelphillips211) reported 15 minutes ago

  @tescomobile I have paid for two Sim cards which were sent to the wrong address. The third one also has not turned up either. I hope you can help this time. Also I have paid you 20 pounds for the first 2 Sim cards.

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 17 minutes ago

  @tescomobile What’s even worst, you have lost my old number which I had for 7 years! I am losing business every day, can’t make simple call! I have moved all data to my new iPhone, had content for my YouTube channel recorded and now you have blacklisted the device and I can not back date my data! I am paying you for device you cowboys! What’s wrong with you lot?

• 
  Jay Smith (Sonic/Dragonwolf) (@DragonWolf5589) reported 20 minutes ago

  @tescomobile Says no issues. The problem is it been going on for several months. Reported again for now. Just odd my friends on giffgaff and o2 never have issues and tesco uses the o2 network and I have to use their phone or switch an a pay as you go sim on different network for data

• 
  Jordan Abbott (@jordanabbott93) reported 20 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  Ian (@iancharris) reported 20 minutes ago

  @HarrietSergeant @O2 I wonder if it is something to do with their systems? I am with @tescomobile and they piggyback on the O2 network and it is much more difficult than it used to be to top up.

• 
  Sylvia Travers (@sylvia_luisa) reported 24 minutes ago

  @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?

• 
  Theresa Bevan (@1pennysweet) reported 24 minutes ago

  @tescomobile I’ve been unable to connect to the mobile network all day - my children are on the same network with older phones and yet have no issues

• 
  Mike Hadley (@Baggypilot) reported 24 minutes ago

  @tescomobile shocking service from this provider following a recent family bereavement. It’s nearly a week since the issue was raised with them and still no resolution (despite calling them 5 times). If you want good customer care then I would look elsewhere