Tesco Mobile outages and service status in Ruthin, Wales

Problems in the last 24 hours in Ruthin, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ruthin, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ruthin, Wales

Latest outage, problems and issue reports in Ruthin and nearby locations:

• 
  Scott Edwards (@Scotty_2410) reported 23 minutes ago from Rhewl, Wales

  @tescomobile Hi, I’m still waiting for a phone call for your customer services about unlocking my phone. I was promised a return call within 24 hours, now almost 2 days later.... still waiting.

• 
  sandra thelwell (@purplecircle70) reported 47 minutes ago from Shotton, Wales

  @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Small (@scottjsmall) reported 5 minutes ago

  @JohnStable24816 @tescomobile Worst ever provider to deal with when you leave them. British law says transferring mobile numbers should be easy, and done straight away. It took two months for Tesco to release my son’s number. No phone for a teenage, life was hell at the time.

• 
  Martitta (@MShazzzi) reported 5 minutes ago

  @tescomobile I didn’t have signal for whole month like the rest of my area due to o2 updates, been promised credits for no services and each time I contact the chat incompetent people ask me where do I experience issue. Sort this out please. Paid £113 for no service, unacceptable

• 
  Darren Collier (@Buster115) reported 7 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.

• 
  Dean Cahill (@deancahill_) reported 10 minutes ago

  @tescomobile fix ur WiFi mate

• 
  Grumpy Buddhist (@DionHunt67) reported 11 minutes ago

  @tescomobile can’t access account online due to “technical problems”. When will this be resolved?

• 
  loobylou (@loobylambchop) reported 13 minutes ago

  @tescomobile It's ok Zoie it is all sorted now the last lovely lady sorted it for me and gave me the info very quickly, please just make sure all your operatives are properly trained because 1 out of 5 isn't great is it. Also the attitude of no 3 towards a customer needing help was appalling

• 
  Alison Turner (@charliebarley) reported 14 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  TheMrsButcher (@Teldeb) reported 16 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Ann (@English_girl98) reported 21 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Jim Hurst (@xLevel) reported 26 minutes ago

  Just spent an hour on a chat with @tescomobile support explaining the bug they have with their billing system. Got the money back, but agent seamed unable to actually raise the issue internally. Currently can only call my 80yr old mother at 55p minute. @tescomobile fix the bug!!