Tesco Mobile outages and service status in Shotton, Wales

Problems in the last 24 hours in Shotton, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Shotton, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Shotton, Wales

Latest outage, problems and issue reports in Shotton and nearby locations:

• 
  ceri simmonds (@ceri_simmonds) reported 16 seconds ago from Gresford, Wales

  @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

• 
  sandra thelwell (@purplecircle70) reported 54 minutes ago from Shotton, Wales

  @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carlo Gibbs (@carlogibbs) reported 5 minutes ago

  Absolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.

• 
  Jules Perks (@mrs_skrep) reported 8 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?

• 
  Barbara (@BarbaraSutton15) reported 9 minutes ago

  @Orileyuk1 @tescomobile Tesco Mobile operate on the O2 network

• 
  chatterbox (@chatkins1) reported 11 minutes ago

  @fgrscomhub @tescomobile @wlhowarth This is becoming a pattern of being ignored, despite my repeated attempts to resolve both my complaint and my Subject Access Request. Customers shouldn’t have to keep chasing for responses. Could someone please take ownership of this and provide the response I was promised?

• 
  Lynda Hayes (@Lyndahayes) reported 13 minutes ago

  @TescoMobile I received 3 separate contract emails today for Google Pixel 10 Pro XL phones I never ordered, addressed to 2 different people (John Rymer & John Wilson) but sent to MY email address! Each email contains contract documents-I've Never been a Tesco Mobile customer!

• 
  James Baker (@_JamesBaker92) reported 16 minutes ago

  @tescomobile why does 5G with full bars mean **** ALL. Very frustrating when phonecalls are constantly cutting off or not even connecting in the first place.

• 
  Sam Parfett (@sam_parfett) reported 22 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap

• 
  Chris Owen (@cwo1983) reported 22 minutes ago

  @tescomobile Upgraded in Feb 2026 with ZERO issues + NatWest Direct Debits paid monthly since July 2023. Yet @TescoMobile blames ME after their IT corrupted my file back to an old Lloyds record?! Blaming customers for internal database rollbacks violates UK GDPR Art 5(1)(d). Embarrassing.

• 
  Sian (@SianElin_PT73) reported 25 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  Steven Leek (@_StevenLeek) reported 25 minutes ago

  @tescomobile Hello, I’m in Canada, Connected to Rogers Network on my phone, hopefully getting data for 1p per MB. My Question is, does it have to be Rogers? Can i connect to other Networks and get the same rate?? Thanks