Tesco Mobile outages and service status in Shotton, Wales

Problems in the last 24 hours in Shotton, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Shotton, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Shotton, Wales

Latest outage, problems and issue reports in Shotton and nearby locations:

• 
  sandra thelwell (@purplecircle70) reported 44 minutes ago from Shotton, Wales

  @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

• 
  ceri simmonds (@ceri_simmonds) reported 47 minutes ago from Gresford, Wales

  @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann (@English_girl98) reported 2 minutes ago

  @tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide

• 
  Jeremy Lindsell (@JeremyLindsell) reported 2 minutes ago

  @tescomobile Website now updated. Failure of app to add data remains an issue. It also failed last time I had tried a few months ago. I had to call your help desk to sort it on that occasion.

• 
  Dave (@DjPre) reported 4 minutes ago

  @tescomobile is your web system and uncaring customer care line really set up to prevent formal complaints from being raised. Concerns regarding fraud, GDPR and account security being fobbed off with 'fill in an online form', isn't acceptable

• 
  James Baker (@_JamesBaker92) reported 6 minutes ago

  @tescomobile How do you go about leaving for a different provider? I know it's not your fault personally (whoever responds to this) but the lack of signal and amount of times calls cut out is beyond a joke.

• 
  Kelly Johnstone 💙 (@KJMAYA) reported 10 minutes ago

  @tescomobile Are the staff in your in store shops there to support customer queries or be ignorant & rude? Just checking ?#Dalmarnock store

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 10 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  TJ👻 (@_T_jpeg_) reported 12 minutes ago

  @tescomobile customer service is so bad - my new phone arrived without the eSIM activation and now I have to jump through so many hoops to get my code

• 
  Justine (@bean0509) reported 13 minutes ago

  @HeldinEU @LeonTransaxle @tescomobile I hope so. M just rang me 🥱 peace has been broken x

• 
  Grumpy Buddhist (@DionHunt67) reported 14 minutes ago

  @tescomobile can’t access account online due to “technical problems”. When will this be resolved?

• 
  Sylvia Travers (@sylvia_luisa) reported 15 minutes ago

  @tescomobile Hi, help please! My mum recently moved from Vodafone to Tesco Mobile and there seems to be a stuck port type issue. Numbers from Vodafone can’t call her. She can phone them but incoming calls are blocked. Can you help?