Tesco Mobile outages and service status in Shotton, Wales

Problems in the last 24 hours in Shotton, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Shotton, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Shotton, Wales

Latest outage, problems and issue reports in Shotton and nearby locations:

• 
  ceri simmonds (@ceri_simmonds) reported 30 minutes ago from Gresford, Wales

  @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

• 
  sandra thelwell (@purplecircle70) reported 55 minutes ago from Shotton, Wales

  @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacob Valentine (@JayV1994) reported 3 minutes ago

  What’s even the point in you lot? No signal anywhere in the entire country you’re ******* **** ! @tescomobile

• 
  jason mcneilly (@jaymcneilly) reported 5 minutes ago

  @tescomobile seems to be saying its fine but its not. 30mile journey from one town to another and getting terrible to no signal the whole journey. when it is showing 5g and 2-4 bars Internet still not loading. also zero bars on phone signal.

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 8 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  clam (@clam70435692) reported 11 minutes ago

  @tescomobile you are disgusting my 90 yr old father has heart failure /dementia can’t make or receive calls for 5 days others on the same network can was told the phone mast is down but he also needs a new SIM card to resolve this but you are refusing to send him a new one

• 
  Barbara (@BarbaraSutton15) reported 13 minutes ago

  @tescomobile I call customer care (oxymoron no care at all) provide my details on menu-I am connected-the noise in the background is horrendous the line cracks up-I’m barely able to understand them-there are no UK call centres-after over 10 years we are likely to part company

• 
  Gracie🐦 (@mydogisafreak) reported 14 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Snort Of Derision (@saucyjack73) reported 14 minutes ago

  Frustrated? Unable to sign in to @tescomobile So upgraded over phone, only to be sent an email to confirm, which needs me to....sign in to tescomobile. Need phone by Friday

• 
  Jordan Abbott (@jordanabbott93) reported 14 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  Maly (@MARnHAR) reported 19 minutes ago

  @tescomobile really SUCKS

• 
  Sam Parfett (@sam_parfett) reported 24 minutes ago

  @tescomobile I have sent a PM regarding your horrendous customer service and a brand new iPhone that won’t switch on and your reluctance to replace even though Apple have advised you should due to being brand new. Please reply asap