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Tesco Mobile

Tesco Mobile outages and service status in Shotton, Wales

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Shotton, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Shotton, Wales

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Shotton, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Shotton, Wales

The most recent Tesco Mobile outage reports came from the following cities: Mold.

CityProblem TypeReport Time
Mold Phone 10 days ago
Ruthin Phone 2 months ago
Chester Phone 3 months ago
Chester Phone 3 months ago
Ruthin Internet 3 months ago
Wrexham Phone 3 months ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Shotton, Wales

Latest outage, problems and issue reports in Shotton and nearby locations:

  • purplecircle70
    sandra thelwell (@purplecircle70) reported from Shotton, Wales

    @tescomobile can you help sons phone out of contract and now broken want to cancel contract. Cant do online and struggling to get hold of Tesco via phone. Thanks

  • ceri_simmonds
    ceri simmonds (@ceri_simmonds) reported from Gresford, Wales

    @tescomobile I've bought a pay as you go sim for a new huawei y5 phone yet it wont connect to network. Just saying emergency calls only. Can you help please

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LewisStuff
    alan lewis wildlife stuff (@LewisStuff) reported

    @silveryk @tescomobile 100% - total garbage coverage - planning restrictions on mast heights is the main issue - not an issue anywhere else. Better reception across Kenya a few weeks ago than rural Hampshire.

  • io_scores
    Jeremy (@io_scores) reported

    @tescomobile There is an issue. It has been well over a week now. Can you please provide me with a timescale as to when this mast is getting fixed?

  • kiripalmer_97
    Kiri Palmer (@kiripalmer_97) reported

    @tescomobile Now after all of that time, I spoke to someone for 2 mins and they are now transferring me back to customer support - do you have an email?

  • ChefConsultant
    Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported

    @tescomobile I’ve been left completely without service since late May after trying to port my business number (07483354922) from Lebara. Lebara confirmed the number is with you, but my Tesco SIM won't activate. Your customer service has been zero help and keeps cutting me off. I am losing clients and money every single day because of this mismanagement. Please get an advanced tech team to look at this deadlock and DM me immediately to resolve this. #CustomerService #TescoMobile

  • Little_Digital
    Jennifer James (@Little_Digital) reported

    @tescomobile the WORST customer care I’ve ever experienced and getting worse. Horrific at time of bereavement. Insulting.

  • julesvb82
    Julie Martin (@julesvb82) reported

    @tescomobile tried twice to order a phone. Each time the order has not processed, taken payment and refunded it, despite doing & passing a hard credit check. Tried to call today and have been cut off twice. Not the best example of customer service. Calls not picked up in store.

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • Jimdoggy86
    Jim (@Jimdoggy86) reported

    @tescomobile Awful signal as usual. Area coverage never been updated. Cant wait to change networks

  • MarieHobson
    Marie Hobson (@MarieHobson) reported

    @tescomobile Are you able to follow me? As the link doesn't work and I think this might be why

  • SHN51989
    Sam Horne (@SHN51989) reported

    @tescomobile Well the above statement was incorrect.. 11 days later still no phone call back.. disgusting service. AVOID TESCO MOBILE at all costs!!!