Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 02/16/2026 05:15

February 16: Problems at Tesco Mobile

Tesco Mobile is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • PrivacyMatters Privacy Matters (@PrivacyMatters) reported

    @tescomobile There is little point. So again, is there a customer service email I can send information to, each day if necessary about the issues that day.

  • KarenGl68409264 Karen Glass (@KarenGl68409264) reported

    @tescomobile hello first of all hope able help me, I am deaf. My mother wanted me to top up her mobile phone, at Tesco Express in Stamford y’day top up £10 she lives away from me, she text say her phone hasn’t topped up. Receipt is voucher, I can’t phone for her she deaf too.

  • CocktailmakerUK Cocktailmaker (@CocktailmakerUK) reported

    @tescomobile awful service. Trying to get in contact with you as my daughter is away camping and her mobile network is suddenly not connecting to WiFi or mobile data. We cannot log onto the app as it sends the login pin to her mobile which she’s not receiving. PLEASE help!

  • joannew0112 Jo Jo (@joannew0112) reported

    @tescomobile Hi can you help please.i got a new mobile phone contract on Monday as my last phone broke I'm really not happy with the phone I have .can I go back in store and get a different one.i only got this 2 days ago?

  • fatpacka fatpacka (@fatpacka) reported

    @tescomobile wow been with you for years and your webchat for problems is atrocious

  • greeny90 Sam Denton (@greeny90) reported

    @tescomobile Tried another phone. Still had issues. Tried making two phone calls and couldn’t hear the other person.

  • UKVOICE4 UK VOICE (@UKVOICE4) reported

    @tescomobile stick to what you know best selling food and scamming people out there money that way not ripping people off with 99 percent no network around the UK and false advertising

  • bighover1 bighover (@bighover1) reported

    @tescomobile No coverage service poor service and if you call 4455 the staff are all incompetent @tescomobile

  • PrivacyMatters Privacy Matters (@PrivacyMatters) reported

    @tescomobile The same excuse every single time. Every single time the same excuse. The dire service is normal. @Ofcom

  • VroooomAutos Vroooom Automotive (@VroooomAutos) reported from Enfield Lock, England

    @tescomobile been on phone this morning with customer service absolutely hopeless got no idea time to go elsewhere. #hopeless