Tesco Mobile outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 9 minutes ago from Ely, England

  @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

• 
  Nick Edgley (@DonEdgley) reported 38 minutes ago from Mepal, England

  @tescomobile are there issues with your online chat?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann (@English_girl98) reported 6 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 7 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Gracie🐦 (@mydogisafreak) reported 9 minutes ago

  @tescomobile have a Dept called, Additional Support Team (a bit like the SAS I imagine) They have done NOTHING to resolve a simple? issue. I am fuming here (because I've got eye hospital appts etc coming up and the contact me by text)

• 
  Legal Style Blog (@legalstyleblog) reported 9 minutes ago

  @tescomobile And I can't log in to cancel because the order is linked to the phone number on the account I specifically didn't create (hence the time I spent with your customer service).

• 
  Alison Turner (@charliebarley) reported 12 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Eleanor Burrell (@Eleanor000001) reported 12 minutes ago

  @tescomobile I have had no mobile data since porting my number, been sent a replacement sim which hasn’t worked everyone at customer service just says it’s completed when it clearly hasn’t as it is not working

• 
  Andy Whittle (@andy_whitty) reported 13 minutes ago

  @tescomobile we have no mobile coverage at our house WS3 4EE is there an outage in the area?

• 
  Johnny Dowling (@JohnnyDowling10) reported 16 minutes ago

  Any chance that you could get some to staff for your help lines or chat? @tescomobile

• 
  loobylou (@loobylambchop) reported 19 minutes ago

  @tescomobile if you are going to run call centers and online CS please make sure they have the info needed to help .Today I spoke to someone online who wasn't interested & told me to come back later, then by phone 1st lovely lady tried to help transferred me but cut me off

• 
  Lynzy 🌻 (@Lynzyhope) reported 22 minutes ago

  @tescomobile your call centre is shockingly bad! I haven’t lost my temper at a stranger since I was stupid and immature in my 20’s but wow your staff are ignorant and rude!