Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

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The latest reports from users having issues in Ely come from postal codes CB7.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 01/12/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent Tesco Mobile outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomEly Phone
United KingdomNewmarket Phone
United KingdomNewmarket Total Blackout
United KingdomEly Phone
United KingdomEly Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Jongwe69 Jongwe 🇬🇧🇿🇼 (@Jongwe69) reported

    @tescomobile “Thank you” not promotion according to the email. PS - next time listen during your customer service course.

  • Sophieejane1200 Sophie (@Sophieejane1200) reported

    @tescomobile no service?

  • Redveee ⚫ Redvee (@Redveee) reported

    @O2 My current network is Tesco and I have a sim in myhandset from them but I have a esim option too. Will an O2 esim work despite it being a different network although @tescomobile use the O2 mobile network.

  • TracyDPonty Tracy (@TracyDPonty) reported

    @tescomobile I need to retrieve text messages from an old phone. You were/are my service provider is there anyway of retrieving them.

  • suzanne2608 Suzanne Lawrence 🎄🧙‍♀️She/Her (@suzanne2608) reported

    @tescomobile Today's issue is down to the accounts updating tonight I think (contract). Both kids used all their data on holiday & are out today without any. I can't add extra via the website. Adding data bundles via the app always shows a 'technical issue'.

  • HoarWilliam William **** (He/Him) (@HoarWilliam) reported

    @PhysicsAndy @Plusnet @tescomobile Tesco contract SIMs don’t yet have full contract SIM access to the O2 network, so only have PAYG access to O2. I’m guessing it’s probably the same issue, too.

  • Lynzee71 Lyn Phillips (@Lynzee71) reported

    @tescomobile such poor customer service Tesco Mobile! I contacted you last Thursday due to severe O2 network outage and was told the mast was faulty in my area (BS15). Nearly a week on snd still not repaired, even worse, no communication from you! So disappointed!!

  • flickhan Flick (@flickhan) reported

    @tescomobile There is no way I would want my new iPhone left with a neighbour..you would probably never see it again

  • suzanne2608 Suzanne Lawrence 🎄🧙‍♀️She/Her (@suzanne2608) reported

    @tescomobile why can't I top up via the app. It's constantly telling me there's a technical issue & has done for months 😔

  • jamespAWFC1 James Paterson (@jamespAWFC1) reported

    @tescomobile Tryed all that and it’s still no good as I said never had an issue until 5g came in and I renewed my contract