Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

No problems detected

If you are having issues, please submit a report below.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 02/15/2026 23:05

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • watton2_karen Karen Watton (@watton2_karen) reported

    So @tescomobile, your customer concerns team won't say yes or no to whether misinformation was given and are ignoring my emails! Good customer service, I think not. Sums up whole experience with yourselves.

  • justatad88 Brett Taylor (@justatad88) reported

    @tescomobile any problems with your web store cant get to payment details been trying all afternoon

  • ColinHouse4 Colin House (@ColinHouse4) reported

    @tescomobile I am trying to up grade to 10GB unlim mins & text on website, first it asks if my sim is the right one? assume No as it’s for 5G phone & then it asks for a credit card when I’m already on direct debit . Tried on line chat but they do not seem to understand help

  • JamesCo44988278 James Cook (@JamesCo44988278) reported

    @tescomobile OK DAY 3 of no signal. Hourly app updates say engineers likely to be on the case. I can see the mast from here and other than a few sheep and a large stag no ones been near. So what compensation do I get for each day of no service ?

  • corrilan Jason Bassett (@corrilan) reported

    @tescomobile That's OK, I have now reset my password to something not as secure - my previous one had lots of punctuation characters in it. I can now login.

  • mrso252 Jane O'Neill 💙 (@mrso252) reported

    @tescomobile Monday I called customer services to report a fault on my phone. Continually going to voicemail when people call me. Awaiting new SIM. Today not even accepting calls. I would ask you to contact me but oh, no you can’t 🤬

  • JanetSimmons8 Janet Simmons (@JanetSimmons8) reported

    @tescomobile checker is telling me that the signal is good but phone says none, and I can’t call or text??

  • helenlovett Helen Lovett #FBPE 🇪🇺 #iameuropean (@helenlovett) reported

    Absolutely dreadful service @tescomobile - refusing to refund me for a data bundle that your app put through twice in error. I will never use Tesco mobile again. I won't shop there either on principle. Utterly disgraceful.

  • brendanxavier Brendan Grehan (@brendanxavier) reported

    @tescomobile Hi I have been to two seperate Payzone outlets @goapplegreen mount merrion and @myLondis Griffins Sandyford and both refused to issue my refund....

  • jilltrevail Jill (@jilltrevail) reported

    @tescomobile after over 8 years as a customer My phone won't charge. 9 days minimum to repair with no cover phone You say as it's past 2 years, so I can't get an early contract. You failed to mention that when I made the contract. So I pay £120 or have no phone. You're a disgrace