Tesco Mobile outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nick Edgley (@DonEdgley) reported 36 minutes ago from Mepal, England

  @tescomobile are there issues with your online chat?

• 
  Nigel Craft (@CraftyNigel) reported 39 minutes ago from Ely, England

  @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrew anthoney ⚫️⚪️ (@andytoon30) reported 6 minutes ago

  @tescomobile Still the same issue nearly a week later. Engineers are working on it. The fact I am expecting calls from hospital is the issue. Hopefully the problem is resolved soon. Only been with Tesco mobile a month and already having issues

• 
  Paul Varney (@silveryk) reported 7 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  Legal Style Blog (@legalstyleblog) reported 8 minutes ago

  @Matthew1542810 @tescomobile I never received any confirmation in any form and in fact when I contacted customer service they told me it didn’t go through… which meant they were helping me be double charged

• 
  Katie Layla (@katielayla82) reported 9 minutes ago

  @tescomobile shocking service from your call centre. Been with out my phone for 3 days and no one seems to be able to help me.

• 
  Ken Clark (@clarkiesball) reported 11 minutes ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

• 
  Beth O’Connor (@bethoconnor95) reported 13 minutes ago

  @tescomobile hi, I’ve had no signal or internet all day. When I put my post code in it says no issues but there definitely is an issue

• 
  chatterbox (@chatkins1) reported 14 minutes ago

  @tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint

• 
  Alison Turner (@charliebarley) reported 18 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Rob (@RobertSquirrel1) reported 18 minutes ago

  @tescomobile im trying to add a one off data bundle. Been through the process 4 times today and its still not updated. Can I get some help?

• 
  🇩🇰 The Danish Bale 🇩🇰 (@REDDORGU) reported 24 minutes ago

  @tescomobile absolute crap signal everyday for about 8 weeks