Tesco Mobile Outage Report in Ely, Cambridgeshire, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (54%)
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Internet (28%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@tescomobile are there issues with your online chat?
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Nigel Craft
(@CraftyNigel) reported
from
Ely, England
@tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie Brooker
(@jennie_brooker) reported
@tescomobile I never use more,than 25% of my mobile data but this month you say I have gone over it. I have done nothing so have had to turn my mobile data off. Where can I see exactly when and where the data was used. This just shows as a single figure in my account? Thanks
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Kristy Scott
(@KrispymooScott) reported
@tescomobile I would really appreciate it if someone who knew what was causing the issue and exactly what they are trying to do about it would call me. This request keeps being ignored. It's exceedingly poor customer care.
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mommabear
(@MommabearLou) reported
@tescomobile after 6 years I cannot wait to get way from you! What awful customer service! #ShameOnYou #tescomobile
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Imaan Burnett
(@iburnett96) reported
@tescomobile Nearly two weeks without any kind of signal.. any idea of what’s going on???
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Beverley Jean
(@BeverleyJean5) reported
@Ofcom I wonder if you can help? TescoMobile have cut me off. My husband died recently of a brain tumour. The account was in his name though I maintained the account for the last 20years. They haven’t transferred to another service or sent a sim. I am already upset as it is.
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mommabear
(@MommabearLou) reported
@tescomobile you are a shambles! An absolute nightmare trying to sort my bill,all I want is to speak to a manager to make a complaint, and I’ve been refused as you are TOO BUSY? I have been calling for 2 weeks and still not sorted! Shame on you! Customer service is horrendous 🤬
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Jacky Orriss
(@orriss_jacky) reported
@tescomobile been without signal now for 26 hours. Can’t make or receive calls. Can’t listen to voicemails & can’t send or receive texts. Come on @tescomobile get this sorted.I need my phone. It’s not good enough 😡😡
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Kristy Scott
(@KrispymooScott) reported
@tescomobile I already know you can't help me, unfortunately. If you could direct me to a manager though who is willing to explain exactly what the problem is and why it can't be fixed, I would be very welcome.
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Rodrick Bellington
(@Rodrick211088) reported
@tescomobile never known such shocking customer service you guys kept hanging up and when speaking to someone most unhelpful shocking #
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Kristy Scott
(@KrispymooScott) reported
@tescomobile I'd like to discuss breach of terms and no one in customer services can help me. I need to be put in contact with a complaints manager urgently.