Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 03/04/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • MartindeakinMd mar dea (@MartindeakinMd) reported

    @tescomobile Yeah the problem is the master number needs to be my number but alas I'm not with Tesco. Don't worry Rob managed to log in and get PAC codes sent to relevant phones. They in turn will text them to me!

  • awayfromthesun_ Vix ❄️ (@awayfromthesun_) reported

    Absolute daylight robbery from @tescomobile with my data. I’d only used 2.5GB of my monthly data yesterday and now they’re saying I’ve gone through it all + my buffer. Their customer service response is “it happens”. Excellent.

  • BernReturn ReturnOfTheBern (@BernReturn) reported

    @tescomobile hello I just did an online top up of my Tesco mobile phone, paid £10 and I have the receipt, but every time I've tried to call my voicemail to check it, it says I need to top up my phone...which I just did. Help ASAP!

  • MyWords2021 Michael Chandler (@MyWords2021) reported

    @tescomobile Just under 4 hours talking to customer services about PAC number & unlocking. Constantly cut off and not called back by a team who would have trouble spelling the word 'A' So delighted to leave this joke company

  • petek_78 Petek782 🇫🇷 + 🇬🇧 love 🇪🇺 🐝 🌸 (@petek_78) reported

    @tescomobile Good morning. I did a factory reset of my trusty old Hudl2 and now the device can't access your setup server. Can you suggest a solution please? I don't think I'm the only one with this issue! Thanks.

  • KateBlahRah Katy F (@KateBlahRah) reported

    @tescomobile I didn’t subscribe. That’s the point. How do they have my details. Why are TESCO billing me? It’s an Android. I don’t have a SPAM text folder. Yes, I’ve spoken to customer service, but they were of no use to find out how this happened and how I can get my money back.

  • nickhop33 Nick Hope (@nickhop33) reported

    @tescomobile Cannot login to online account. There is always some sort of issue with Tesco Mobile online account services. This time it is "Could not connect to the reCAPTCHA service. Please check your internet connection and reload to get a reCAPTCHA challenge. "

  • gomark Mark! (The Herald Angels Sing) (@gomark) reported

    @tescomobile I was following Rob’s suggestion to ‘try a manual network selection’ - on my phone ‘manual network selection’ just lists a bunch of other providers. I don’t see a 2G/3G option. (It’s a reasonably new device if that matters.) Options under ‘voice & data’ are 5G on, 5G auto, or 4G.

  • KateBlahRah Katy F (@KateBlahRah) reported

    @tescomobile Hi Sean. I’ve had a quick look, I don’t know that this authority can help me. Basically I have been billed since February £4.50 twice monthly by a premium number that I have had no contact with. I have never texted them and they don’t text me. It’s a scam

  • markhewitson1 mark hewitson (@markhewitson1) reported

    @tescomobile you need to sort stock availability interface with website out. Not for the 1st time in last few weeks I've just wasted an hour watching my basket freezing during upgrade. And it's because you don't have the phone in stock despite what your site shows. Pants service.