Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 02/20/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TomBoylan Tom Boylan (@TomBoylan) reported

    @tescomobile any chance of some service?

  • tarahanmer Tara (@tarahanmer) reported

    I have been told over and over that someone will call me from your fraud team in the next 5 days but no one ever does. Today I went in store - they couldn’t help but confirmed @tescomobile hasn’t even suspended accounts. They are still running freely.

  • 28dogs Neil Fraser (@28dogs) reported

    @tescomobile Have also tried sim in another iPhone and same message (No Service) so suggests it is either the sim or the service, not the phone that is the issue.

  • itsharry_w Harry (@itsharry_w) reported

    @tescomobile Good evening! Been tempted to get an Apple Watch lately (SE) - but debating the cellular version or not, I read somewhere that Tesco doesn’t support this, is this true? I’d have to transfer my phone contract to another carrier if I wanted cellular?

  • tinmanrocks tinman (@tinmanrocks) reported

    @alcatelmobileuk @tescomobile Any updates on this issue? Thanks.

  • srosierobbins SR (@srosierobbins) reported

    @tescomobile - I've had no phone signal at home for 3 days now!

  • r_j_white83 Rich White (@r_j_white83) reported

    @tescomobile is your internet network down in EX4 area?

  • tarahanmer Tara (@tarahanmer) reported

    So @tescomobile I spend another night writing emails to the Ombudsman, and your CEO, as you won’t return my calls or allow me to make a complaint. I have spent hours and days trying to sort this out, all the time my credit rating getting lower.

  • SRCloweswriter Orwell ✒️ (@SRCloweswriter) reported

    @tescomobile Ridiculous that I’ve been a customer for 3 years and because not paid bills by DD I’m not allowed to upgrade. Contract ended May 21. #badservice

  • ent_paparazzi EntPaparazzi (@ent_paparazzi) reported

    @tescomobile still haven't fixed the issue of logging into your site. If the OTP goes to your phone but the phone SIM isn't working, how do we login? I raised this about 4 years ago..