Tesco Mobile outages and service status in Ely, England
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- Tesco Mobile generated 0 outage signals in the last 24 hours around Ely, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Tesco Mobile Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nick Edgley (@DonEdgley) reported from Mepal, England@tescomobile are there issues with your online chat?
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Nigel Craft (@CraftyNigel) reported from Ely, England@tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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chatterbox (@chatkins1) reported@tescomobile @MartinSLewis I requested SAR 5 weeks ago. NOTHING. Sahira who is customer complaints manager emailed me a few days ago,I have responded and she thanked and acknowledged me. Today I wake up and read and email saying as I have not responded she is closing complaint
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georgia (@georgiajadeexox) reported@tescomobile I have DM’ed you. Please can someone reply to me? I want to make a complaint.
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Mike Evans (@MikeEvstog) reported@tescomobile I tied that it just tells you to use the app, which my mother's phone does not support
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New Homes Expert (@NewHomesExpert1) reportedAbsolutely dire customer service from @tescomobile. Service was down for 6 days. Claimed compensation for the outage. Got an AI reply same day auto closing the case. Filled in their silly form from the next reply. Reply came back wanting more information!
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Chris Owen (@cwo1983) reportedEmailed Tesco Mobile CEO Jonathan Taylor. 1 month now trying to resolve "can't verify my details" with no resolution.Upgraded 1 line fine in Feb, but wife's free out-of-contract line hit with "unable to verify details". Already in useless DMs. @TescoMobile @Ofcom @CommsOmbudsman
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Larkin ☭ (@stonefish1234) reported@te67683 @tescomobile Funny, I never got any till I got through to Tesco in India..🧐
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Mary F. 🇬🇧🏴🏴🇨🇮 🏴✝️⚖ (@sustainablist1) reportedSorry @tescomobile you have just lost my business. 36hrs to resolve an problem. Still unresolved. You have made many issues that other companies have. Transferring your call centres abroad. Is one. Changing all your telephone access numbers is 2 . I'm not a big customer.
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Philip Ian Butler (@moodleprof) reported@tescomobile Tbh, I’m confused and not sure what I am. I was trying to buy a special bundle but was told that it was unsuccessful as I hadn’t completed it in the app. My app has never worked properly and I was told a couple of weeks ago that my account was connected to Portsmouth 😳
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ImMrMac (@InMrMac) reportedAnd yet again @tescomobile stiffs me. Offer a bundle you can’t use or renew to and all they can say is ‘we will work on the issue’ but sorry not sorry you can’t use this offer Surely this is false advertising and borderline scamming customers
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Dave Gander (@DaveGander) reported@tescomobile I legally able to pay using cash. I am also extremely happy to do so. How does the headline TESCO REFUSE PAYMENT sound? You need to significantly modify your systems. I’ll be leaving your system once I can sort the banking IT issue. I’m more than disappointed with your ****.