Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 03/09/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LordHuw Sinclair (@LordHuw) reported

    @tescomobile your new practice of switching on Pay Monthly customer's voicemail without consent has been formally notified to Ofcom and the ICO for GDPR breaches. You are shocking.

  • articeddie 🇬🇧 Eddie 🇬🇧 (@articeddie) reported

    @tescomobile @AndyTew9 Excuse me ? Is this correct ? “Due to this, we wouldn't look to compensate for loss of service”

  • MeruJadeja3 Meru Jadeja (@MeruJadeja3) reported

    Terrible customer service from @tescomobile. I lost my phone and sim card on 17th of November and asked for proof of barring and sim replacement which was supposed to arrive with in 3-5 working days. It is now 8th of December I still haven’t got my sim replacement.

  • minyardjosten lauren ⚘ (@minyardjosten) reported

    @BrombleySarah1 @tescomobile i switched monday and having the same issue!!! spoke to 3 online chat people who have all said wait 24hrs and turn it on and off again 🙄

  • StTracy1st St Tracy (@StTracy1st) reported

    @tescomobile You told me you as Tesco mobile haven’t got the facilities to contact a local area newspaper about any problems and I’ve just spoken to people in that community who have had no communications for two days about this and they said it would of been ideal to hear from other sources

  • StTracy1st St Tracy (@StTracy1st) reported

    @tescomobile outage got to be 28 hours Birkenhead , parts Liverpool what’s going on I PM’d yous TODAY some 20 hrs later and your staff got to know about it from me!!!! They sorry to hear of the outage ?It’s massive area fgs I travelled miles to help my mother not knowing problem

  • gemmaalyssac Gemzy gem (@gemmaalyssac) reported

    @tescomobile My data is not working today usually I switch my phone on it says 5g for an second then changes to 4g at the top so I can browse the web etc but it’s not today it’s staying on 5g I try to use the internet and it says no internet check data!!! Bn23 6nn postcode

  • jennymoreton Jenny Moreton (@jennymoreton) reported

    @tescomobile can you tell me when the problem will be fixed in the RG12 Berkshire area. I cannot make or receive phone calls at all which is not ideal with children who might need to contact me urgently and their schools etc.

  • AhmedAhmed603 Fayrouz Ahmed (@AhmedAhmed603) reported

    and the transaction went through but i did not receive a receipt and the sim is not working. @tescomobile

  • Keithyo20266372 Keith__york (@Keithyo20266372) reported

    @steviewatson01 @tescomobile just used the checker... "Looks like a nearby phone mast isn’t working as it should, sorry. Our engineers are likely to be on the case already, and your service might come and go until we fix it."