Tesco Mobile outages and service status in Ely, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Ely, including 0 direct reports.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ely, England
The most recent Tesco Mobile outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely
|
Phone | 1 month ago |
|
Newmarket
|
Internet | 2 months ago |
|
Ely
|
Phone | 7 months ago |
Community Discussion
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Tesco Mobile Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nick Edgley (@DonEdgley) reported from Mepal, England@tescomobile are there issues with your online chat?
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Nigel Craft (@CraftyNigel) reported from Ely, England@tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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m n (@silsonit) reported@tescomobile Just tried to tell your customer services you’ve failed PCI , taking money out of my acct but not giving me an order number/ack , in fact an email to say please complete the order. Down 47.99 and no phone. Customer services just didn’t care. Reporting appropriately!
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Gracie🐦 (@mydogisafreak) reported@tescomobile Unhappy customer here. Put old sim into new phone thinking it would would just sit there like the inanimate object it is. It's actually guzzled more than £10 overnight. This happened before and I'm not happy
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Aileen Murphy (@AileenMurphy100) reported@tescomobile Where can I email a complaint. Any email address you have
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Aileen Murphy (@AileenMurphy100) reported@tescomobile I just want an email address for customer services.
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Random Jottings of Gildersleeve (@gildy61) reported@BarbaraSutton15 @tescomobile they sold me one for £6. All is well. But I am thinking of switching to another new phone. Same terms and conditions. Also when/if I do I will get a upgraded model and it will contain a new battery. Good luck with your complaint.
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Gordo52 (@Gordo5211) reported@BarbaraSutton15 @tescomobile I dumped, when they told it was my phone the problem, I got a Smarty sim... same phone no problems, 100% better
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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Ucheykingz (@Ucheykingz) reported@tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer
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Ann (@English_girl98) reported@tescomobile also will I be compensated for not having phone signal as I'm paying for a service that you can't provide
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Gladimir (@DrGladimir) reported@tescomobile I've recently signed up as a business customer. Got phone and service started, only to find out now call forwarding isn't supported... This is essential for businesses, and something I've literally never come across not being available on any phone plan. Shocking.