Tesco Mobile outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ely, England

The most recent Tesco Mobile outage reports came from the following cities: Ely, and Newmarket.

City	Problem Type	Report Time
Ely	Phone	18 days ago
Newmarket	Internet	2 months ago
Ely	Phone	7 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nick Edgley (@DonEdgley) reported 12 minutes ago from Mepal, England

  @tescomobile are there issues with your online chat?

• 
  Nigel Craft (@CraftyNigel) reported 44 minutes ago from Ely, England

  @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan Abbott (@jordanabbott93) reported 5 minutes ago

  @tescomobile Had shocking service in Folkestone store from Humza whilst attempting to upgrade my phone contract after being a loyal Tesco mobile customer for over 5 years. He did not care about my problems and simply wanted to push responsibility to the online team

• 
  Richard (@Richardlewis31) reported 10 minutes ago

  @tescomobile your service is absolutely terrible. We have a family bereavement. We have changed my dad’s phone to pay as you go and it’s not working and he need the phone to make all the arrangements. Your call centres are useless!

• 
  Smooth211 (@Smooth2111) reported 11 minutes ago

  @tescomobile can u help me I can't get through to pay as you go

• 
  Paul Varney (@silveryk) reported 12 minutes ago

  @tescomobile Honestly waste of everyone's time. Your network is poor. I've mentioned it before, others have mentioned it before but you don't invest in it or improve it. Coverage is awful but many other networks in UK also poor. Just try and make it better. I know you cant personally!

• 
  Alison Turner (@charliebarley) reported 19 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Jen (@jen_newcastle) reported 20 minutes ago

  I wonder if @tescomobile is ever going to sort out issue we have with a number going from contract to payg .. ?? Nearly a month now .. numerous live chats , phonecalls and even a complaint ... To be told to wait ... And wait ... And wait ?? Waited long enough now

• 
  Ali. Me (@AlisonWagstaff3) reported 20 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  Jill Collier 🟥 (@JillCollier16) reported 21 minutes ago

  Thank you @tescomobile customer services for ringing back (twice!) when you said you would. My phone had decided you were a spammer and wouldn’t allow the call until I put the number into my contacts, which took me a few minutes. You timed it perfectly. 👍

• 
  Gladimir (@DrGladimir) reported 23 minutes ago

  @Samuel598335428 @tescomobile Bad bot

• 
  Sam Horne (@SHN51989) reported 26 minutes ago

  @tescomobile I have already done that twice!! And still no joy.. I have sought support from the ICO now