Tesco Mobile outages and service status in Ely, England
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Full Outage Map
- Tesco Mobile generated 0 outage signals in the last 24 hours around Ely, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Ely, England
The most recent Tesco Mobile outage reports came from the following cities: Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket
|
Internet | 12 days ago |
|
Ely
|
Phone | 5 months ago |
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Tesco Mobile Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Nick Edgley (@DonEdgley) reported from Mepal, England@tescomobile are there issues with your online chat?
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Nigel Craft (@CraftyNigel) reported from Ely, England@tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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alice 🩵 (@LilMissAlice__) reported@tescomobile is the app down as it’s not loading on mine or my partners phones? I’ve tried deleting and redownloading etc but it’s not working
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montyniblet (@montyniblet) reported@tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.
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☆ (@house123__) reported@tescomobile Also my account isn't verified with you (the tesco mobile account) even though its been over a day, can you help?
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clam (@clam70435692) reported@tescomobile @1pennysweet My dad’s having the same trouble apparently the phone mast is down and it’s only affecting him as he has an old SIM card but they are refusing to send him a new one
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Claire Rowe (@MrsClaireRowe) reported@tescomobile why can’t I reset the password on y account? I have tried for weeks and it still says tech issues.
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Greg Jones (@Townfangreg) reported@tescomobile your delivery service is a joke. Apparently I have missed my delivery but having been in all day why didn't the door go? My phone has been broken for weeks and you haven't replaced it. Angry is not the word
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Chiara Quinn MBCI (@ChjaQuinn) reported@tescomobile Wasting my time here, Tesco Customer Service is useless they haven’t even bothered to read this. Total waste of time
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Sredna Rapmil (@SrednaRapmil) reported@tescomobile Becca, it's a case of computer says no from @tescomobile. Your colleagues refusing to reconnect me before May 12th. No explanation given and no consideration whatsoever of the impact of this on me. Absolutely appalling customer service from @tescomobile
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Jim (@Jimdoggy86) reported@tescomobile Awful signal as usual. Area coverage never been updated. Cant wait to change networks
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Tom P (@tomnzr) reported@tescomobile Have clicked that link, and clicked on the web chat button, both on my laptop and on my phone and it doesn't work 👍