Tesco Mobile outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 7 minutes ago from Ely, England

  @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

• 
  Nick Edgley (@DonEdgley) reported 44 minutes ago from Mepal, England

  @tescomobile are there issues with your online chat?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Walsh (@DavidWa57433939) reported 9 seconds ago

  @tescomobile Went with Vodafone after. The manner of the Tesco mobile staff in the Wexford Town and New Ross stores was disgraceful. Ye have lost a loyal customer.

• 
  Ann (@English_girl98) reported 3 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Ali. Me (@AlisonWagstaff3) reported 5 minutes ago

  Can you please tell me why there's internet problems, and I can't use the checker it's not loading @tescomobile

• 
  Rufus🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@RobertJudd4) reported 5 minutes ago

  @tescomobile Strange in this GPS accurate tech with mobiles that Tesco cannot differentiate between Greece and Albania, arrived in Corfu Greece to be told that Tesco that Greece is a home destination and you are covered for use on your mobile, several days later, another message,welcome to Albania, I have not moved my location, I have never been to Albania, get back to find I have some charges as phone says I was in Albania, Corfu is close to Albania, about 5 miles, the solution according to Tesco is to turn off roaming data,put your data allowance to zero. Seems pointless to have Tesco as that is why I changed because no charges in EU. To be fair to Tesco they gave me a credit but this must be a common problem with Corfu.

• 
  adrian kudela (@AdrianKudela) reported 14 minutes ago

  @tescomobile connection issues again guys, just DM’d you, not on this 😔

• 
  GiroudGrumps (@GrumpyOldNed) reported 17 minutes ago

  @tescomobile we are in Spain for 3 months, my wife's esim has gone wrong but you cannot email it and have to post it so she's now having to go 3 months without being able to use her phone We live in a word where ECO is rammed down you throat yet you post a digital QR code 🤬

• 
  Dave Quinlivan 🔴⚪️ (@Djq1971) reported 17 minutes ago

  @ClionaQ @tescomobile Also with Tesco mobile and their customer service support is second to none. No hanging on the phone listening to stupid music for twenty minutes.

• 
  chatterbox (@chatkins1) reported 18 minutes ago

  @tescomobile @fgrscomhub @wlhowarth Again over 1 month later STILL awaiting any communication from Tesco. After at least 5 attempts of chasing I was told complaint has now been opened after a month of trying. Then told I would get help within 5 working days … 6 working days later nothing .

• 
  Ucheykingz (@Ucheykingz) reported 18 minutes ago

  @tescomobile can you explain what went wrong my with my order especially after approving the contract and sending a mail stating estimated date of delivery only to refund me. This is heart wrecking and I deserve an immediate explanation. #customerservice #customer

• 
  Jules Perks (@mrs_skrep) reported 18 minutes ago

  @tescomobile please can you tell me how I can make a formal complaint - where to send it ?