Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 02/26/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveBroom1 Dave Broom 🏆🏆🏆🏆🏆🏆 (@DaveBroom1) reported

    @tescomobile I have no service. 3 other family members are fine. I was fine until I woken this morning. I have travelled 7 miles and no service all the way. I can't use my Tesco app because it needs to send me a code via text. Basically my phone is just a mobile music player atm

  • Happytoberight Need to Know (@Happytoberight) reported

    @tescomobile Try going 4 days and counting in the CF38 2QA area. O2 mast down, and Tesco mobile users have no network. The latest news it will not be operated until next Wednesday 22nd as they can't get access from the land owner. Disgusting customer service. 😡 6 days without network.

  • GungHo66 Janettie H (@GungHo66) reported

    @tescomobile I'm in Austria and since yesterday I haven't been able to make calls to either UK or Austrian numbers. Customer care didnt know why. My contract includes Home from Home. Please help! Working with kids on ski slopes, I need calls!!

  • AimezPiano MyOpinionMum (@AimezPiano) reported

    @Mickii_x @tescomobile I've had practically zero signal since 27 September 2022...its ridiculous.

  • peden97 stephen peden (@peden97) reported

    @tescomobile absolutely shocking customer service, what do I have to do to speak to a manager? Every time I ask to speak to a manager the phone seems to get cut off😡 certainly would not be recommending your services

  • Happytoberight Need to Know (@Happytoberight) reported

    @tescomobile Sorry, a phone mast close to you isn't working. To fix the mast, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. In the meantime, you might have some trouble with your calls, text & data. We’ll update you by Wed 22nd February 2023.😡

  • Happytoberight Need to Know (@Happytoberight) reported

    @tescomobile So Tesco Mobile. Your service has been down in the CF38 2QA area since last Thursday. No updates and O2 has said it may be back by Weds 25th. Disgusting outcome. Your naff Indian call centre has been useless, and what are we the ones without WiFi calling going to do?

  • MarkPerks2021 Mark Perks (@MarkPerks2021) reported

    @tescomobile just spent 10 mins on the phone and getting know where with customer services. How on earth do you get someone who listens and understands what you are explaining ?

  • AngelNorth Angel North (@AngelNorth) reported

    Hi @tescomobile I d love to know why you have take £743 from our account for a phone YOU send us in error and we returned 6 weeks ago? Your customer service admitted they messed up, have got the phone and promised this was resolved. We cant afford it @MoneySavingExp can you help?

  • DanJBeddoe Dan Beddoe (@DanJBeddoe) reported

    @tescomobile Hi I've sent a DM regarding an issue with my network. Keep getting a pop up on my phone asking me to sign into network. Cant access the Internet via mobile Internet at all.