Tesco Mobile outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nigel Craft (@CraftyNigel) reported 26 minutes ago from Ely, England

  @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

• 
  Nick Edgley (@DonEdgley) reported 28 minutes ago from Mepal, England

  @tescomobile are there issues with your online chat?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sian (@SianElin_PT73) reported 7 minutes ago

  @BBCBreaking Should apply to @tescomobile too! 3 months and still no signal!!

• 
  Les Twigg (@LesTwigg) reported 7 minutes ago

  @SBarrettBar @tescomobile I had a similar problem with Three. Sent a message to the text number and replied wanting my date of birth, which I had never given them. After days of hassle, someone rang from head office "just put any date in as we don't have yours on file"! Never as simple as they claim.

• 
  sanguine_kodiak (@sanguine_kodiak) reported 8 minutes ago

  @SBarrettBar @Baronbigbucks @tescomobile I suspect you've already tried but for what it's worth its PAC followed by your birth date eg PAC DDMMYY to 65075. Sometimes authentication fails which needs tech support if the web portal doesn't allow PAC requests.

• 
  Steven Barrett (@SBarrettBar) reported 8 minutes ago

  @Baronbigbucks @tescomobile Yes, it doesn't work I suspect they've disabled it

• 
  lee deeble (@LeeDeeble) reported 12 minutes ago

  @tescomobile Your app keeps coming up with unknown error. Is there issues with the app or do I go to and connect with you another network? Lee

• 
  chatterbox (@chatkins1) reported 16 minutes ago

  @MartinSLewis @MartinSLewis @tescomobile Requested SAR over 31 days ago and been ignored - have tried to raise a complaint over 6 times and have had no acknowledgment. Tesco are not logging or adhering to ICO - please help

• 
  Chris Owen (@cwo1983) reported 16 minutes ago

  Emailed Tesco Mobile CEO Jonathan Taylor. 1 month now trying to resolve "can't verify my details" with no resolution.Upgraded 1 line fine in Feb, but wife's free out-of-contract line hit with "unable to verify details". Already in useless DMs. @TescoMobile @Ofcom @CommsOmbudsman

• 
  Ann (@English_girl98) reported 17 minutes ago

  @tescomobile Hello, yes they are however I'm still paying for a service that I can't use which is a problem .

• 
  Justine (@bean0509) reported 19 minutes ago

  @HeldinEU @LeonTransaxle @tescomobile I hope so. M just rang me 🥱 peace has been broken x

• 
  Lesley (@Headonamission) reported 22 minutes ago

  @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.