Tesco Mobile outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Nick Edgley (@DonEdgley) reported 22 minutes ago from Mepal, England

  @tescomobile are there issues with your online chat?

• 
  Nigel Craft (@CraftyNigel) reported 56 minutes ago from Ely, England

  @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Dyer (@pauldyer505) reported 6 minutes ago

  @tescomobile Hi Chris. My number is 07955695693 - for quite a while the app has said I can’t upgrade. Could you tell me why and how I can fix it please?

• 
  Lesley (@Headonamission) reported 20 minutes ago

  @Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.

• 
  Paul Varney (@silveryk) reported 20 minutes ago

  Every time I come home from travelling abroad I am immensely frustrated by how crap our phone network coverage is. What would be classed as "developing countries" have far better infrastructure than the UK. Quite honestly its a disgrace @tescomobile

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 23 minutes ago

  Called @tescomobile to port my number from different network after signing contract, every day I’ve called customer service. Nobody have a clue why my mobile number is still not active. Today I found out, all Tesco mobile customer service offices are in South Africa! We pay UK prices and all customer care services are moved to South Africa!!! Why British offices are not operating? Paying UK prices and getting services from Africa… That’s absolute madness!

• 
  𝖎𝖟𝖟𝖞 (@izzymotogp) reported 24 minutes ago

  @tescomobile After logging a complaint with you back in April after the terrible service I received after my sister passed away - I have had no acknowledgment or final response in over 8 weeks despite chasing. Please respond so I can go to the communications ombudsman.

• 
  Gracie🐦 (@mydogisafreak) reported 24 minutes ago

  @tescomobile I need some help with topping up monthly bundle please. The phone number supplied is no good for my tariff

• 
  Webdy (@Webbdy) reported 28 minutes ago

  @tescomobile issues with my transfer to TM, did an online chat and was offered 1000 Clubcard points as compensation for the delay. When will they be added to my account? Thanks Webdy

• 
  Antty (@Antty629802) reported 29 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...

• 
  Shaun Reviewer (@ReviewShau42660) reported 30 minutes ago

  @tescomobile Thanks for getting back to me. BH4 8AY area still ZERO - 1 bar signal at best. Buying a tesco mobile for Bournemouth area? Think again.

• 
  Melvin J Bragg (@MelvinJBragg) reported 32 minutes ago

  @tescomobile any suggestion of service issues in the Wishaw area? I've had virtually no service in Wishaw all day...