Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 10/13/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Kelly__1993 Kelly-Marie 💕 (@Kelly__1993) reported

    @tescomobile No I know you can’t, but I think it’s a bit ridiculous that we’re still getting charged when we haven’t got any signal?? It’s not going to be fixed until next week 😳😳 That’s a whole week without signal, so it would be nice to be compensated.

  • Anne84168766 Anne (@Anne84168766) reported

    @tescomobile waiting and waiting online ar Tesco mobile. No one answers the phone. No customer service. Hate being with Tesco Mobile..#leavingTesco #Nocustomerservice

  • griopedre Gaynor Riopedre (@griopedre) reported

    @e_kehoe @tescomobile Thanks Emma. Still not sorted. If not sorted today I will go back into store and discuss cancelling the contract. 5 days and not able to make or receive calls, all whilst paying for the service! Hope you are sorted now?

  • Lava087 Simon (@Lava087) reported

    @O2 my number should’ve ported over today by 6pm from @tescomobile but it hasn’t ported over to you and my Tesco sim is disconnected now. What’s going on? #help

  • BaxterBasics David M Baxter (@BaxterBasics) reported

    @tescomobile hi, I need to contact your accounts or credit control about an historical entry from Tesco Mobile on my credit report. Your customer service team could find no record of me. What’s the best number or address to try?

  • griopedre Gaynor Riopedre (@griopedre) reported

    @tescomobile @e_kehoe My mom has got the same problem. She is now isolated from her family as we can't contact her! Started the process on Monday... this isn't good enough! Please help.

  • Mabel_Axford Katie-Ellen Axford (@Mabel_Axford) reported

    @tescomobile please can you help- I’ve never had 5G on my sim only contract

  • xbilliex12x Billie Clark-Collins (@xbilliex12x) reported

    @tescomobile @WhichUK I don’t know how you have got this award! Absolutely shocking customer service! I wouldn’t recommend to anyone! I have never been so disgusted with a company! @tescomobile is the worst!!

  • LizJ73 Elizabeth Daminger (@LizJ73) reported

    @holly @tescomobile @Bickiebeej This is how they worded it. Your 5g service WILL be set up within 24 hours Please make sure your phone is 5g ready

  • Anne84168766 Anne (@Anne84168766) reported

    @tescomobile I will be sending a letter of complaint to Tesco. When I need help Tesco's is never there. #nocustomersservice