Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 01/23/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent Tesco Mobile outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomEly Phone
United KingdomNewmarket Phone
United KingdomNewmarket Total Blackout
United KingdomEly Phone
United KingdomEly Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Pandapops76 Ally (@Pandapops76) reported

    @tescomobile I can’t get through to speak to someone to speak about my phone contract. My contract ended last month and I’m still being charged for my phone. Could I please speak to customer service since I can’t get through on the phone

  • Uitlander 🕷️🇪🇺 🇬🇧 Uitlander #YouWonGetOverIt (@Uitlander) reported

    @tescomobile Help. According to my handset I have signal, but am unable to send/receive txts and can't make calls. If I dial my mobile number from a landline it goes straight to voicemail. I cannot login to my account as that requires a code sent by txt.

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    saved numbers in my phone aint recognised @tescomobile i restarted and same thing happened again, any help?

  • peter1978 Captain Peter Quinn and the 2 Cats (@peter1978) reported

    @tescomobile as someone who has worked in customer service, i have never had someone have a problem negotiating around the companies website and i havent had a problem either

  • Elphaba_Rain Gemma (@Elphaba_Rain) reported

    Tried topping up @tescomobile via the app this morning, after getting numerous error codes, checked my bank & yep multiple charges from Tesco but no top up. Same thing happened in August, took 10 days to release the money. Not a happy customer!

  • Larakine Larakine (@Larakine) reported

    Hi @tescomobile. Tech support needed pls! Moved from EE & ported old number. Sent PAC code a week ago & started using my new SIM Friday. I receive calls to my old number but can't make any outgoing calls. SMS messages are being sent from the new number. Help!

  • NatalieStorey7 natalie storey (@NatalieStorey7) reported

    @tescomobile are you having tech issues? All my contracts numbers are saying number not recognised when we phone them and we also can’t send texts but can receive them and use I message

  • greenwoodlewis2 Lewis Greenwood (@greenwoodlewis2) reported

    Absolutely disgusting service from @tescomobile this is going to be a battle for a few months !

  • Neil_Veck Neil Veck (@Neil_Veck) reported

    @tescomobile Despite using the on-line tool and two lengthy phone calls to customer services to unlock a phone, still awaiting the code to remove the restriction on the device for any other network's SIM. Getting on for 14 days, now.

  • Peterminto1 Peter Minto (@Peterminto1) reported

    @tescomobile No idea what tescomobile is but I cannot phone you about my credit card. Neither number works. Ring 0345 671 0676* and you get silence and then it hangs up. Customer service?