Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 12/04/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (24%)

    Internet (24%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • ont_stoop TheDarkenedDoorstep💙💔 (@ont_stoop) reported

    @tescomobile went to town yesterday- no signal all the way. talking to a couple in the pub suggested turning it off/on-the tesco app showed i was receiving a signal - she said they needed to update summat. They also suggested checking the wifi in settings - turned it off & messages came.

  • CryptoCraigJM JustCraig (@CryptoCraigJM) reported

    @tescomobile Another week comes to an end and still not connected to my keep number. Still no one in the UK able to speak with me. Just the same old from @tesco everyday. No further forward. No call back. Worst utilities experience I've ever know. Worst customer relations too.

  • Tim_Wij Tim (@Tim_Wij) reported

    @tescomobile is your customer service line down?

  • hambletonred Richard (@hambletonred) reported

    Switched to @tescomobile and one week on from my number being ported across I still can't make calls. Daily conversations with "customer services" absolutely hopeless. Awful experience so far. Please help! @WhichUK

  • CLouca29 Christos (@CLouca29) reported

    @tescomobile absolutely disgusted with your service. I got a new contract with you in December and and transferred over from Vodafone pay as you go and im still unable to receive phone calls. Ive spoke to your customer support over 20 times and still no resolution.

  • GittingsTina Tina Gittings (@GittingsTina) reported

    The most appalling customer service from @tescomobile Without phone service for 3 months. Literally hours of time spent on their chat, phone, complaint form and in store. Requested several times escalation to a manager but never a call back.

  • Rach_Heppy Rachel Heppner (@Rach_Heppy) reported

    @tescomobile I’ve got inside knowledge on thousands of sunrise numbers not working. They are lying to customers I have been without service for 3 weeks No one will ever call you.This is knowledge from someone who works within their customer service team. Report to watchdog

  • pinkvox brian (@pinkvox) reported

    @p64gallacher65 @tescomobile Day 10 for me. The exact same problem with me. After transferring my number on a new contract. They don't seem to care

  • Rach_Heppy Rachel Heppner (@Rach_Heppy) reported

    @tescomobile Massive scam on merging sunrise numbers. I have inside knowledge from someone in their customer service team. They are lying to customers. Report to watchdog and newspapers

  • ont_stoop TheDarkenedDoorstep💙💔 (@ont_stoop) reported

    @tescomobile signal reception isn't strong were i live(a hollow)-but i thought a simple text message would get through despite weak signal. I have a basic model alcatel 1- not happy with the bloody thing=- any ideas as to why messages are failing to send/recieve??