Tesco Mobile

Tesco Mobile Outage Report in Ely, Cambridgeshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Ely, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Ely, Cambridgeshire, England 03/23/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • CraftyNigel Nigel Craft (@CraftyNigel) reported from Ely, England

    @tescomobile No it’s just where I live as I’ve been further afield and it works , I just felt like I wasn’t important enough to be a customer I expect people to be helpful and want to help me out but it didn’t feel like it

  • DonEdgley Nick Edgley (@DonEdgley) reported from Mepal, England

    @tescomobile are there issues with your online chat?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • TheUnbearableJ1 TheUnbearableJuan (@TheUnbearableJ1) reported

    @tescomobile is the network down?

  • Mazjane84 Maria Moss (@Mazjane84) reported

    I’ve switched to @tescomobile and my SIM card is arriving tomorrow. Was such an easy process. Well done @O2 for completely failing on customer service.

  • leopheard leopheard (@leopheard) reported

    @tescomobile What network does Tesco use in the USA? I need a new phone for my UK number and need to make sure it'll work with whichever network

  • blakey73 Steven Blake (@blakey73) reported

    @tescomobile hi there I have a friend that can’t access 18+ and has no credit card. How can he change settings ? We have called but only automated answers. Help please

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile I'm running out of time here, and have wasted hours of the day. Why are we not able to get help when we have medically vulnerable people and need the phone?

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile My husband has managed to speak to customer support, who still couldn't help him. Having all the family on one pay monthly deal means that if someone runs out of minutes and needs to buy more, they can't unless I am there too. This is unsafe for medically vulnerable people.

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile Additionally, it ought to be possible for each member of the family with a phone on that plan to get help when they need it. The account, and my details, would be just as safe if a passcode protected it.. These can be randomly generated on request. I'm frustrated, not dim.

  • BarbaraCansell Barbara Cansell (@BarbaraCansell) reported

    @tescomobile Thank you for your reply Sean, the customer service team were very helpful & even talked hubby thro the claim process

  • LouiseLearJones The Ringmistress (@LouiseLearJones) reported

    @tescomobile Additionally, 3rd party security might have helped yesterday, but the customer support staff giving the right information to start with would have been better.

  • richardsatwit Richard D Hallam (@richardsatwit) reported

    @tescomobile Hello, How do I cancel my contract if I do not know the phone number concerned? Phone bought for mother who no longer uses same. I pay £7.50 on direct debit each month.