Tesco Mobile

Tesco Mobile Outage Report in Newcastle upon Tyne, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newcastle upon Tyne, England 02/12/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (2%)

    Wi-fi (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Frankjwez Frank (@Frankjwez) reported

    @tescomobile I'm roaming in Turkey, and can receive texts but unable to send... why? I've already increased my buffer, but makes no difference. Thx for help soonest.

  • William15197371 William Hayden (@William15197371) reported

    @tescomobile Two weeks ago I inputted two ten pound vouchers. Into, 'Tesco' network. On checking, i find that that I don't have any credit left. I've only used 'Tesco' Internet for 'Twitter' & 'Facebook'. Hardly over usage of data.

  • kacsh100 KC (@kacsh100) reported

    @tescomobile Hello, I waited over 2 hours to get through on the online chat, eventually made it but the person I was on to had ‘technical difficulties’ & disappeared. This happened twice! Is there a better/easier/quicker/less infuriating way to speak to customer services?

  • BuryLass144 Christabel 🤓 (@BuryLass144) reported

    @tescomobile Should be getting 4G , it says so on the coverage checker. Not getting the service I am paying for. Should not have to resort to WiFi.

  • ClaireMcMahon92 Claire McMahon (@ClaireMcMahon92) reported

    @tescomobile phone saying sos calls only is network down?

  • kacsh100 KC (@kacsh100) reported

    @tescomobile It got sorted in the end. The problem was the time it took. Over 4 hours. So frustrating!

  • F_T_V_M First time valley mam (@F_T_V_M) reported

    @tescomobile Yes they’ve both Managed to cancel after speaking to someone on the phone after trying for two days

  • ShaneSLK MVP (@ShaneSLK) reported

    @tescomobile how the hell are you supposed to top up this damn thing? I've been to the store TWICE and then tried to top up with vouchers and card. NOTHING! Overly complicated and not impressed.

  • atkinson_clare Clare Atkinson (@atkinson_clare) reported

    @tescomobile I can’t get the answer from the app. Web chat is shut. You have created a problem on my account. Been on hold for 20minutes. My continued patience is running thin. Is there anybody there?

  • gordmatheson Gord (@gordmatheson) reported

    @tescomobile Hi, I'm needing help with a SIM card / number issue, can anyone assist? Currently on hold with your call centre but been waiting 20 mins