Tesco Mobile

Tesco Mobile Outage Report in Newcastle upon Tyne, England

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The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6.

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newcastle upon Tyne, England 01/03/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (2%)

    E-mail (2%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSouth Shields Phone
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomGateshead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SueC1907 SueC (@SueC1907) reported

    @tescomobile Signal on my phone disappeared again this morning and I cannot work without it. Bizarrely my sons phone is fine but I cannot use his. I cannot get updates on the issue as I can’t receive texts and calls. Turning off and on again hasn’t worked so far either. #ridiculous

  • Trolleybirds Caro Glasgow (@Trolleybirds) reported

    @tescomobile Hi Maria, it was ”processed” on 8/9 and I spoke to another customer services rep yesterday who said it can take 3-5 working days!!! So disappointed to say the least 😣

  • CatTyler1 Cat Tyler (@CatTyler1) reported

    @tescomobile I have tried to call your team, several times over the past few days, and they have been rude and unhelpful, not understanding the issue at all. I will visit my local store tomorrow and speak with them. Thanks anyway.

  • magsLancashire Mags (@magsLancashire) reported

    I am furious! @tescomobile I need help. No on is answering, web chat has cut me off. And Fraserburgh and Daneston Aberdeen have both switched phone to engaged, rather than answer. I am far from home and even webchat isn't picking up...I have 3 phones on my contract. 😡

  • SueC1907 SueC (@SueC1907) reported

    @tescomobile Unable to test, going to store after work though number of posts I’m seeing where people seem to have identical issues is concerning. Multiple reports of mast issues, are they all faulty? #notgoodenough

  • ollyarmyoftwo Kaz (@ollyarmyoftwo) reported

    @tescomobile hey do you know when the o2 signal issue will be sorted within Glasgow area? Not had any signal at while work since Thursday last week.

  • Harrys3rdNipple Harrys3rdNipple (@Harrys3rdNipple) reported

    @tescomobile I already did that. It said that it's slow in my area and you're working to make it better or something. I just don't understand how it was fine until a week ago. V hard to watch videos etc

  • angbrads Angela (@angbrads) reported

    @SueC1907 @tescomobile I am having the same issue. @tescomobile signal disappearing intermittently all weekend. What’s the problem?

  • CatTyler1 Cat Tyler (@CatTyler1) reported

    @tescomobile Really dissatisfied with your customer service when I've phoned several times over the past few days. Need to return a phone that isn't working but is still within its 12month warranty, and your advisers are being unhelpful and rude. Will visit my local shop instead.

  • nicholesprankl1 nichole spranklin (@nicholesprankl1) reported

    @tescomobile I changed my sim over yesterday but I can’t login to account yet as it says my number still isn’t Tesco number and I can’t receive calls yet 07583694291