Tesco Mobile outages and service status in Newcastle upon Tyne, England

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

• 
  jonrl (@jonrl71) reported 5 minutes ago from Newcastle upon Tyne, England

  @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 26 minutes ago from Gateshead, England

  @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

• 
  JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported 44 minutes ago from Gateshead, England

  @tescomobile Still not response to this. Can you help me?

• 
  Yvonne (@yanderson1981) reported 46 minutes ago from Annfield Plain, England

  Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Turner (@charliebarley) reported 4 minutes ago

  @tescomobile Ordered new sim as mine was faulty. Supposed to be delivered today (by a non-guaranteed Royal Mail delivery service) It hasn’t turned up but you have deactivated my old sim so I can’t use my phone at all. There’s no post til Monday now. Surely this can’t be right?

• 
  Orson (@Orsonkartt) reported 6 minutes ago

  @tescomobile Hi Harry. I was hoping that the service I’m paying for would provide a reliable service That’s not the case

• 
  Ginny (@GinintheCity) reported 6 minutes ago

  @tescomobile your customer service chat on the app is the absolute worst I've ever used. And I've used a lot of really really bad chat services.

• 
  chatterbox (@chatkins1) reported 9 minutes ago

  @legalstyleblog @tescomobile Hey @tescomobile It’s been 28 since I’ve asked for a SAR - no response at all. Unable to make a complaint, talk to anyone and SARS has been ignored . Next step please before ICO

• 
  Mark 🏳️‍🌈🏳️‍⚧️ (@marcowil) reported 12 minutes ago

  @tescomobile any idea why data speeds are currently so poor in our area (under 5mbps)

• 
  TheMrsButcher (@Teldeb) reported 15 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Seamás 🇨🇰🇮🇱 (@ExegeekPrime) reported 16 minutes ago

  @tescomobile why is there no signal at bt7?

• 
  K Jones (@Homer_EFG) reported 17 minutes ago

  @DaveKendallPho1 @tescomobile They turned the 3G signal off which I know has caused me to lose signal in one area I used to have it.

• 
  Dave Kendall (@DaveKendallPho1) reported 21 minutes ago

  After 3 yrs with @tescomobile I left due to my BT package inc mobile with landline. Last yr returned to @tescomobile and can’t believe that coverage and signal strength is now less than it was 3 yrs ago. Surely it should be the same or better?

• 
  Antty (@Antty629802) reported 21 minutes ago

  @tescomobile your customer service is appalling. I want to pay my daughters bill. Your agents won't let me because I don't know the passcode on the account. This is silly, I want to pay, you won't let me...