Tesco Mobile

Tesco Mobile Outage Report in Newcastle upon Tyne, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newcastle upon Tyne, England 08/14/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Tesco Mobile outage reports came from the following cities: South Shields, Newcastle upon Tyne and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouth Shields Phone
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomGateshead Phone
United KingdomStocksfield Phone
United KingdomConsett E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • covps Lee Walker (@covps) reported

    @tescomobile can you explain why you can’t provide a mobile service for my daughter? She transferred from EE a month ago and can’t receive calls or messages from other networks. She has spent 2.5 hours on the phone with customers support and been sent a replacement SIM.

  • mamboward Pamela Ward (@mamboward) reported from Edinburgh, Scotland

    @tescomobile Well what to say... Husband's phone broken.. Under guarantee.. Void due to some sort of misuse... Excuse me in our mid 70s mega careful do not know how to get into the phone... Offered Tesco vouchers (thank you)... Replacing the mobile would be more appropriate..🤔

  • covps Lee Walker (@covps) reported

    @tescomobile It is not a faulty SIM card. We have had 2 SIM cards and neither have worked. Looking at options to move back to previous provider as Tesco unable to provide a service

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@soozles_) reported

    @tescomobile 4 bars on 4g but just waited 4 mins for a website to load. Sort your signal out! CF63 area

  • MarkTrenfield Mark Trenfield (@MarkTrenfield) reported

    @tescomobile I've been with Tesco Mobile for 10 years and I NEED some customer service as I have NO connectivity - no one calls me #unhappyloyalcustomer

  • MarkTrenfield Mark Trenfield (@MarkTrenfield) reported

    @tescomobile Help - I'm out in Tenerife and my main mobile SIM - that I urgently need for Internet Banking can no longer connect to any networks here! It looks like I'm going to urgently need another SIM card. I've called customer services 3 times today

  • BenjaminLegget3 Ben Leggett (@BenjaminLegget3) reported

    @tescomobile Hey Sean, I'm still having yrouble with this new contract and I've just spent 30 mins getting through on the phone for your colleague to accidently hang up on me. I'm seconds from dumping this handset in my local Tesco and blocking any future payments coming out. Please get back

  • richardhardy RicHardy (@richardhardy) reported

    @O2 @SkyHelpTeam @tescomobile a couple streets/roads within our estate have become “black spots” overnight for signal. Hundreds of people left with little/no mobile signal. As soon as you move away from said street/roads signal is fine! Who is responsible & what is being done?

  • weemefaealba Karen Grant (@weemefaealba) reported

    @tescomobile made an enquiry and got a very rude guy who was contradicting himself and shouting over me. Asked to speak to a supervisor, got hung up on. Do you have a direct line for your complaints dept??

  • Alan_b1 Alan Blakely (@Alan_b1) reported

    @tescomobile There was an outage but fixed now