Tesco Mobile Outage Report in Newcastle upon Tyne, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6.
Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Tesco Mobile
Tesco Mobile is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (51%)
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Internet (29%)
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Total Blackout (17%)
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E-mail (3%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent Tesco Mobile outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| South Shields |
Phone | |
| Newcastle upon Tyne |
Internet | |
| Sunderland |
Phone | |
| Gateshead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Tesco Mobile Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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JH #FBPE 🇪🇺 🏳️🌈
(@TyneBridges) reported
from
Gateshead, England
@tescomobile Still not response to this. Can you help me?
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jonrl
(@jonrl71) reported
from
Newcastle upon Tyne, England
@tescomobile Ok. I've got my signal back. I'll change instore. Thanks.
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Yvonne
(@yanderson1981) reported
from
Annfield Plain, England
Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile
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JH #FBPE 🇪🇺 🏳️🌈
(@TyneBridges) reported
from
Gateshead, England
@tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Matt B
(@MattBondRacer) reported
@tescomobile appalling "service". Been waiting since 2nd Feb for a PAC code & despite 11 calla to you, been told another 3 days before it might be resolved. Shocking. Will be cancelling my contract.
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colette flanagan
(@flanagancolette) reported
@TescoIrl @tescomobile is there an issue with the club card points not been added for payment of phone bills? Just realised we have not had any poi ta added for this since November
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db
(@darkwater1147) reported
@tescomobile Well i was told at purchase point i could!!! Wont be in, down to you, will pi cl it up at wishaw tesco, i hope gye ineptness doesnt continue or will be a short contract, advise when will be ready to collect, and advise dpd not to leave with neighbour
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SPLJaggie💙
(@spljaggie) reported
@tescomobile There is an issue porting my number from O2 its been over 2 weeks and all I get is emails saying "this case has already been escalated to our dedicated technical team and they’re working to get it resolved as soon as possible"
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Chrissie.
(@AgentCas73) reported
@tescomobile I'm not the account holder. My sister is but she's had enough of speaking to different tesco employees who do nothing. This issue is causing her so much stress she's suffering badly with eczema. All the family has a cut off phone and we are over £80 out of pocket. #Stressed
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Madi Breach
(@madibreach) reported
profoundly deaf and reliant on his phone (which is linked to his hearing aids) for communication. Do they care NO ONE JOT!! Never again - not if they were the last mobile supplier on the planet. #awfulcustomerservice #theyreallydontcare @tescomobile #worstever
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Ariane Devine
(@ariane2278) reported
@tescomobile having major issues trying to open a mobile account, my details won't verify, how do I het this sorted
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ANNA LUNT
(@ANNA77LUNT) reported
@tescomobile Thank you Natasha but I submitted a complaint 5th Feb and have no response.
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helenlp
(@Drhelenlp) reported
Not sure I updated on Dad’s problems w debt collectors acting 4 @tescomobile last week. Once I sent them Power of Attorney (he has dementia) everything was sorted out - mainly thanks to lovely Marie with their Additional Support Team. Debt & phone contract now cancelled.
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Hazel
(@HazelKLarkin) reported
HUGE shout out to Matej, of @tescomobile 's customer services. Thanks to his help, patience, and ability to actually pay attention to what I was saying, I am no longer losing the will to live... (A problem going back to December is finally sorted!)