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Tesco Mobile

Tesco Mobile Outage Report in Newcastle upon Tyne, England

Why is my Tesco Mobile service not working?

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Full Outage Map

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle upon Tyne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  • 39% Phone (39%)
  • 30% Internet (30%)
  • 27% Total Blackout (27%)
  • 3% E-mail (3%)
  • 1% Wi-fi (1%)
  • 1% TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Tesco Mobile outage reports came from the following cities: Sunderland.

CityProblem TypeReport Time
Sunderland Phone 7 days ago
Newcastle upon Tyne Phone 4 months ago
Newcastle upon Tyne Total Blackout 8 months ago
South Shields Phone 8 months ago
Newcastle upon Tyne Internet 9 months ago
Sunderland Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • jonrl71
    jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • APhillips1962
    Andy Phillips (@APhillips1962) reported

    @tescomobile So you can’t help and the concerns management team haven’t contacted me , one vicious circle of getting nowhere, how much longer do I have wait to get a call back its taken 5 days now from a promised call back Tuesday are they that busy superb service tesco offer….NOT!#pathetic

  • j9mickey
    Janine Allen (@j9mickey) reported

    Awful #customerservice from @tescomobile for 2 months. Constantly advised issue sorted in 24hrs and it isn’t.

  • danjkahn
    Dan Kahn (@danjkahn) reported

    @tescomobile @juliagoolia1982 If this can’t be fixed then I’ll be setting up this new contract elsewhere and taking my 3 existing contracts with me. The most concerning thing is that no one who works for you has a clue what the issue is. I’ve even offered to share my equifax report to prove it all matches!

  • Georgiagiraffe
    Georgia Cambridge 💙💛 (@Georgiagiraffe) reported

    @tescomobile thank you for closing my account but as I’ve tried to cancel it myself since November, not used the phone since then, yet you tell me I owe £25! Then asking me how I’d like to pay it?!

  • j9mickey
    Janine Allen (@j9mickey) reported

    @tescomobile You have a known issue with new customers who have ported numbers to your account, no known fix date and no plan to keep customers updated. Each agent tells something different.

  • LizzieY56579426
    Lizzie Young (@LizzieY56579426) reported

    @tescomobile Still waiting to be contacted about my missing delivery. Been waiting since Dec 22nd. Does no one work at Tesco Mobile anymore? Awful customer service

  • DavidFossey5
    David Fossey (@DavidFossey5) reported

    @tescomobile I asked for the pay as you go number to transfer to the contract one I brought him a Xmas, text service said it was done, but couldn’t make calls, the operator said it had been done so would do it now and still can’t make calls, now passed it on to another department who said

  • berta_pxx
    roberta paterson (@berta_pxx) reported

    @tescomobile I have just been told there is issues and may take longer than 24 hours..

  • grumpygal1
    Michele Hodgson (@grumpygal1) reported

    @tescomobile Would not recommend Tesco mobile. Unable resolve basic issues and absolutely everyone you speak to has a different story. Husband now has no access to business phone number. Thanks Tesco!

  • danjkahn
    Dan Kahn (@danjkahn) reported

    @tescomobile Presumably if I tried to upgrade one of my existing contracts I’d have the same issue?