Tesco Mobile

Tesco Mobile Outage Report in Newcastle upon Tyne, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newcastle upon Tyne, England 03/12/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mikegrichards Mike Richards (@mikegrichards) reported

    @tescomobile Hi just joined you after leaving 3. You have retained my number but when you send one time code to sign in it goes to original number for new SIM not my number you have ported over.

  • mikegrichards Mike Richards (@mikegrichards) reported

    @tescomobile Hi. Old providers SIM card does show no service so followed instructions given. Will try again later. Thanks.

  • Topdawggsports topdawgsports (@Topdawggsports) reported

    @tescomobile Voucher I got a text saying my rocket pack went on but when I go on the app it's not updated and not working

  • susanmscurr susan m scurr (@susanmscurr) reported

    @tescomobile Not feeling the power Tesco mobile! 4 g so slow full signal and 4 g . Not getting all my texts or being able to send messages Popped in to local store who said I’m not the only one who reported this issue, checked the net work which says no issues .

  • Phoenixx89x Robbie (@Phoenixx89x) reported

    Been a loyal @tescomobile customer for many years now and I’m being told that the options for my faulty phone are wait and see if a new one is in stock or cancel my contract? They also don’t phone customers back from the exchange department because A NEW CUSTOMER takes 1/3

  • ConnorPerl Connor Perl (@ConnorPerl) reported

    @tescomobile Terrible customer service this morning, I Almost felt they were taking. the mick out of me

  • Sharond_01 Sharon Donnelly (@Sharond_01) reported

    @tescomobile Surely the fact that we’d transferred away from the network means payments stop. I’ve not had to sort that out with other networks before.

  • Topdawggsports topdawgsports (@Topdawggsports) reported

    @tescomobile I take it your down I topped up this morning still hasn't gone on and won't allow me to text or anything

  • Sharond_01 Sharon Donnelly (@Sharond_01) reported

    @tescomobile I have just seen I’ve had £10 taken from my account for a mobile too up. I transferred that number from Tesco in the summer. Please can you help? Online chat not working on website.

  • HMadison8 Harry Madison (@HMadison8) reported

    @tescomobile I bought a phone from Tesco mobile. I was assured it was unlocked even after asking the assistant twice. But no, instead the birthday present was ruined. Is this what constitutes customer service nowadays? Lying to the customer to make a sale?