Tesco Mobile

Tesco Mobile Outage Report in Newcastle upon Tyne, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Newcastle upon Tyne, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Newcastle upon Tyne, England 01/19/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (28%)

    Internet (28%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (1%)

    Wi-fi (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle upon Tyne, England

The most recent Tesco Mobile outage reports came from the following cities: Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomSouth Shields Phone
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Phone
United KingdomGateshead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Tesco Mobile Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:

  • yanderson1981 Yvonne (@yanderson1981) reported from Annfield Plain, England

    Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile

  • jonrl71 jonrl (@jonrl71) reported from Newcastle upon Tyne, England

    @tescomobile Ok. I've got my signal back. I'll change instore. Thanks.

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile Still not response to this. Can you help me?

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • LloydWi40203447 Lloyd Wilson (@LloydWi40203447) reported

    @tescomobile is there an outage affecting NN7? Can’t make or receive calls.

  • grumpygal1 Michele Hodgson (@grumpygal1) reported

    @tescomobile I'm afraid that's not good enough. How can 'hoping' help resolve the issue?

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 (@TyneBridges) reported from Gateshead, England

    @tescomobile That doesn't help as my account isn't showing me the date it started or expires. Where do I get that info?

  • simone_uncle Simone uncle (@simone_uncle) reported

    @tescomobile . Very unsatisfactory live chat this morning with one of your agents. First time I have felt unhappy with your service in over 15 years. Can you advise me of your escalation process so I can take this forward to the ombudsman ?

  • HDeFillemere Harriet De Fillemere (@HDeFillemere) reported

    @O2 & @tescomobile - large scale signal outage around the sellindge area in Kent. Especially dangerous as the electricity is also down, leaving no way to call anyone if there is an emergency.

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile Done. If you consider how long I’ve been with Tesco Mobile, starting with a monthly rolling payment then moving to a 12month contract, do you honestly think I would have taken on the 12month one if I just had E or no signal? Please report it.

  • AllanMcLaughlin Allan McLaughlin (@AllanMcLaughlin) reported

    @tescomobile Yes. But the communication is awful. Can't get to speak to anyone in the UK. For the last 2 weeks, we've been told to wait for 24 hrs. I am missing calls every day. It's seriously affecting our working day. I have ZERO confidence in Tesco mobile.

  • LisaClooney Lisa Corcoran (@LisaClooney) reported

    @tescomobile @jtorrance89 Awful customer service, where you have to reach out to Twitter for answers

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @tescomobile I’ve done that Jade, still the same. Gone into town when there’s a working mast and got 4g and 5g with signal bars, so it’s not the sim or the phone. This mast has been causing trouble for over a year now, many in the area are affected. 1/2

  • CaroLou1234 Caroline James (@CaroLou1234) reported

    @tescomobile Is four days with no service acceptable due to “mast issues” which seems to be happening to my mum in multiple and geographically different areas?