Tesco Mobile Outage Report in Newcastle upon Tyne, England
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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.
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E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Tesco Mobile users through our website.
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Phone (40%)
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Total Blackout (30%)
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Internet (23%)
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E-mail (5%)
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Wi-fi (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Tesco Mobile Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
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Yvonne
(@yanderson1981) reported
from
Annfield Plain, England
Disappointment Went to up grade phone (16/4/) My account been debit twice( not small amounts). Informed due to a new computer process there was problems, but refunded in 7 working days. NO REFUND , called in store and will have to wait till mobile bill comes out @tescomobile
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jonrl
(@jonrl71) reported
from
Newcastle upon Tyne, England
@tescomobile Ok. I've got my signal back. I'll change instore. Thanks.
Tesco Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Georgia Cambridge 💙💛
(@Georgiagiraffe) reported
@tescomobile thank you for closing my account but as I’ve tried to cancel it myself since November, not used the phone since then, yet you tell me I owe £25! Then asking me how I’d like to pay it?!
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Lindsay Brunt
(@Lindsay_Brunt) reported
@tescomobile Well it’s 10 minutes until they close and no call so it’s not going to happen! I’ve raised it again to @Ofcom again now! Whole 8 weeks has been frustrating and service is awful. Can’t wait to leave the network!
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Anna Lord
(@zulianilord) reported
@tescomobile we have been without network for 3 days and have been notified it’s an ongoing issue and will possibly go on for another 5 days! Are we going to be compensated?
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Lindsay Brunt
(@Lindsay_Brunt) reported
@Ofcom 8 weeks today since complaint started - no call back as promised. Email from @tescomobile monday as instructed by ofcom but no replies or calls since... called up to enquire and again poor customer service and no manager or team leader to speak too. how do i go forward @Ofcom ??
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Tasha Gregøry 🏳️🌈
(@tishkebab1983) reported
@tescomobile we recently switched our daughters phone over and sent off a PAC code to yourselves for her to keep her number she had a text saying there’s a problem with the request what do we do now?
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Lindsay Brunt
(@Lindsay_Brunt) reported
@APhillips1962 @tescomobile Contact @Ofcom this is only way I got responses. Still poor though
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Beverley Jean
(@BeverleyJean5) reported
@tescomobile why do you not have bereavement support? My husband died and my phone is in his name, I can’t change the contract into my own name. I have tried customer support and messaging. This is stressful.
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Kokotxas
(@Kokotxas1) reported
@tescomobile Routinely losing signal and arranged replacement SIM. Removed and cleaned old SIM and now getting no signal at all. Using Pixel 4. Is there anything wrong with your local coverage? This has been happening for months, restart usually resolves.
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dawnfxx
(@dawnfxx) reported
@tescomobile Hi Harry, thank you for replying. Both iPhone & SIM were taken out on contract as Xmas gift from @tescomobile, I am not with another network, nor have another number, only the SIM included... Why would the 1st text received be about keeping or porting his no.? He's now locked out
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roberta paterson
(@berta_pxx) reported
@tescomobile we did a sim swap yesterday for my son and the number still hasn't ported over onto the new sim card. It's not a network transfer we are currently with tesco just needed to swap sim to see if that helps with his poor signal.