Tesco Mobile

Tesco Mobile Outage Report in Basingstoke, Hampshire, England

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Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Tesco Mobile Outage Chart in Basingstoke, Hampshire, England 04/24/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Tesco Mobile users through our website.

  1. Phone (58%)

    Phone (58%)

  2. Internet (20%)

    Internet (20%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Tesco Mobile outage reports came from the following cities: Newbury and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewbury Internet
United KingdomBasingstoke E-mail
United KingdomBasingstoke Phone
United KingdomTadley Phone
United KingdomNewbury Internet
United KingdomFleet Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Tesco Mobile Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Maura26034980 Maura (@Maura26034980) reported from Thatcham, England

    @tescomobile App and website are down at the moment, hope I don't go over my data @tescomobile

  • shasel1104 Sharon Lawrence (@shasel1104) reported from Wokingham, England

    @BamaLam41 @tescomobile They use the 02 network

  • timjinx Tim Jinkerson (@timjinx) reported from Finchampstead, England

    @tescomobile I hate that radio advert, we always shout at it. Being smug is never a good look.

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • RainTown Kevin Maguire (@RainTown) reported

    @tescomobile my dads phone, which was reported lost but later found, is still showing up as blacklisted when I search by IMEI. He’s asked for this to be removed multiple times, instead got a network unlock code. What to do ?

  • RussMcKernan Russell McKernan (@RussMcKernan) reported

    @tescomobile IT IS YOUR PROBLEM NOT MINE ! ARE YOU TESCO MOBILE OR NOT? Customer services is EVERY Tesco employee's responsibilty. As a retired senior customer services manager for British Airways I know a little about this!

  • jw_consults james wilson (@jw_consults) reported

    Hello @tescomobile - is your webchat not working? Can't get through to anyone, human or bot

  • RachelTols Rachel Trezise (@RachelTols) reported

    @clairabellejp @tescomobile I had same issue couple of years ago. Had to ring them up and they texted me new settings and that fixed it. Super annoying though, not had same issue with any other network since!

  • Mathusha_97 Mathusha (@Mathusha_97) reported

    @tescomobile Hi, I've been trying to get a phone with you guys both online and instore but it keeps saying that my details cannot be verified. Please help, thank you!

  • jess_molloy Jess Molloy (@jess_molloy) reported

    @tescomobile I keep checking that and it just says there’s a problem with a mast. Unacceptable having no signal for such a long time 😞

  • Constantine_A1 Alison Constantine (@Constantine_A1) reported

    @tescomobile I’m contract, but my safety buffer stops me calling any 08 numbers. At work my fire alarm testing system is an 08 number and my phone denied me the call today. Can you help?

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported

    @tescomobile Hi I was told Turn the phone off take sim out wipe sim card Replace sim Turn phone on Turn phone to airplane mode for 2 min Turn off airplane Nothing happened The lady who I spoke to couldn't help & when I asked for a supervisor she put me on hold for 3 mins-never spoke to anyone

  • Tonybroug Tony (@Tonybroug) reported

    @RainTown @tescomobile They give users a lot of runaround on issues like this, you can message “incsunlock” on instagram to get it unlocked, they helped me out with mine

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported

    @tescomobile can some one contact me. Please. My Mum has no mobile connection and your customer service isn't helpful. Thanks.