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Tesco Mobile

Tesco Mobile outages and service status in Thatcham, England

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Full Outage Map
  • Tesco Mobile generated 0 outage signals in the last 24 hours around Thatcham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Tesco Mobile Limited is a mobile virtual network operator in the United Kingdom using the O2 Network and has 99% network coverage in the UK.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Tesco Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thatcham, England

The most recent Tesco Mobile outage reports came from the following cities: Basingstoke.

CityProblem TypeReport Time
Basingstoke Internet 13 days ago
Basingstoke E-mail 3 months ago
Basingstoke Internet 6 months ago
Basingstoke E-mail 6 months ago
Basingstoke Phone 10 months ago

Community Discussion

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Tesco Mobile Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Maura26034980
    Maura (@Maura26034980) reported from Thatcham, England

    @tescomobile App and website are down at the moment, hope I don't go over my data @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • montyniblet
    montyniblet (@montyniblet) reported

    @tescomobile re account 808724.I am extremely disappointed in Tescomobile response to the local mast outage which keeps happening for long periods preventing my household working from home. The recent outage started 24th April and persists to this day, so 4 days so far. The last outage from 28th March (maybe earlier) to 2nd April was also unacceptable. In fairness the last outage was refunded (a month) but the reaction from Tesco this time has been limp. Firstly Tesco should exert ultimate pressure on O2 to permanently fix this mast, in the 21st century having 4 day+ outages is not admissible. Secondly the agent reply to me to ‘let Tesco know’ when service is resumed is risible. Tesco should be all over this at least refunding my month payment if not more. I have another contract with Giff Gaff who use O2 and on hearing the service was down immediately refunded me….this is customer service and excellent customer recovery. Everytime I need the internet or need to phone I have to get in my car and drive 2 miles to keep contact with the outside world (we have no landline).Of course I can’t receive calls as well. This is expensive and extremely inconvenient as well as restricting my income.. I would like to hear Tesco response to this ongoing issue and I think you will agree this is not acceptable. I am out of contract…..convince me I should remain with Tescomobile.

  • noelphillips211
    Noel Phillips (@noelphillips211) reported

    @tescomobile have activated my Sim and entered e top up and yet I can't get my bundle. Can you help please.

  • Timelord81r
    Rob (@Timelord81r) reported

    @tescomobile can we use your phone abroad in Europe without any issues?

  • RailwaySiding77
    Graham's RailwaySiding77 (@RailwaySiding77) reported

    @tescomobile I've been waiting unanswered in Tesco Mobile customer services queue for 52 minutes to just top up my mobile ! I am now looking at other mobile network providers as this level of service is unacceptable.

  • mydogisafreak
    Grace🐦 (@mydogisafreak) reported

    @tescomobile I'm having trouble topping up my 'bundle' Can someone help me please

  • picklemonsterG
    picklemonsterg (@picklemonsterG) reported

    @SHN51989 @tescomobile It’s awful all my Authenticator apps for work and uni linked to number. I think they forget phones are more than just phones nowadays. Truly awful service and supports.

  • PADDYHOWARD
    Paddyh (@PADDYHOWARD) reported

    @tescomobile you really need to send your staff to the same training as EE. Been trying to deal with you guys from Thursday regarding my mums death and had nothing but problems. At a time I’m grieving and need help not more problems.

  • PikaSaz
    Saz The Crumb (@PikaSaz) reported

    @tescomobile tried to help a family friend who's in their 70s top up today, was told card payment wasnt working so brought the voucher. Your service kept directing us to download an app. He doesn't have a smart phone, so tell me how are OAPS meant to top up?

  • KatLawrence
    Katrina (@KatLawrence) reported

    @tescomobile That doesn't work when I have no service and can't make/receive calls or send/receive sms. Can no-one provide an update with estimated time frame?

  • Rooumy
    Chris Rooum (@Rooumy) reported

    @tescomobile what is happening with your network? Awful coverage, poor signal, cannot have a conversation with anyone or get online. It’s like trying to use dial up on an iPhone. 💩