Tesco Mobile outages and service status in Thatcham, England

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of Tesco Mobile reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Tesco Mobile Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

• 
  Maura (@Maura26034980) reported 37 minutes ago from Thatcham, England

  @tescomobile App and website are down at the moment, hope I don't go over my data @tescomobile

Tesco Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ali. Me (@AlisonWagstaff3) reported 6 minutes ago

  @tescomobile I turned off the background data I had to find the solution myself!! Not once did your staff mention it!! Ridiculous

• 
  Damian Wawrzyniak 👨‍🍳 (@ChefConsultant) reported 8 minutes ago

  @tescomobile Why should I remove my number from the public if this number was completely destroyed by you? You have switched off number which I have had for over 7 years and today, I was told to cancel contract with Tesco as ‘we don’t know how to fix it’ so best way is to cancel it!

• 
  Emma Lockhart (@EmmaLockha51775) reported 16 minutes ago

  @tescomobile Hi, i did and she was so unhelpful. Apparently a manager was going to call me back in 30 mins but I'm still waiting. She just said there was an issue with monzo cards, i asked if she could waive the charge or put it on my bill but she just said no!!!

• 
  Sian (@SianElin_PT73) reported 16 minutes ago

  @tescomobile The engineers are aware of it weeks ago! Still no WiFi signal, or text/calls for over 2 months! Taken it to the @financialombuds now!! #unacceptable

• 
  Emma Lockhart (@EmmaLockha51775) reported 17 minutes ago

  @tescomobile worst sales service ever. Tried to take out a contract after my order failed. Only had to pay the 19.99 1st payment apparently they can't take payments from Monzo I asked if it could be taken off or added to my first bill but she said no!!! Attitude was horrible too

• 
  Ken Clark (@clarkiesball) reported 22 minutes ago

  @tescomobile I have and they were no help and say I have to go back to store. Which defeats on line shopping.

• 
  Legal Style Blog (@legalstyleblog) reported 28 minutes ago

  @tescomobile Cancel everything, please. I'd say it's exercising my cooling-off period rights as a consumer but I didn't actually buy anything.

• 
  Joanna (@JoSportsnut) reported 30 minutes ago

  @tescomobile Hello unless I make a call via WhatsApp my phone is unusable due to breaking up/poor network. I have been with Tesco many years and always lived in the HU8 area. Is there a network problem? Thanks

• 
  Sarah Hill (@thelovelysarah) reported 31 minutes ago

  Hi @tescomobile I have had no service on my phone for 17 days. Customer service say they can't give any idea of how much longer this will go on. I have a child at nursery & an ill father in a care home. I need to be reachable by phone. Can you help, please?

• 
  Darren Collier (@Buster115) reported 33 minutes ago

  @tescomobile are you actually trying to fix the mast issue. It’s been days now.